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User Guide
[UG template version 15b]
[boost_zte_N9519_ug_en_031616_d5]
TOC i
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
Get Started .................................................................................................................................................... 2
Parts and Functions .............................................................................................................................. 2
nano-SIM Card ...................................................................................................................................... 4
SD Card ................................................................................................................................................ 6
Insert SD Card .............................................................................................................................. 7
Unmount the SD Card ................................................................................................................... 8
Remove SD Card .......................................................................................................................... 8
Format SD Card ............................................................................................................................ 9
Use SD Card as Internal Storage ............................................................................................... 11
Battery Use ......................................................................................................................................... 16
Insert the Battery ......................................................................................................................... 16
Remove the Battery .................................................................................................................... 17
Charge the Battery ...................................................................................................................... 18
Turn Your Phone On and Off .............................................................................................................. 19
Use the Touchscreen .......................................................................................................................... 20
Activation and Service ........................................................................................................................ 23
Complete the Setup Screens .............................................................................................................. 23
Basic Operations ......................................................................................................................................... 27
Basics .................................................................................................................................................. 27
Home Screen and Applications (Apps) List ................................................................................ 27
Phone Settings Menu .................................................................................................................. 29
Portrait and Landscape Screen Orientation ................................................................................ 30
Capture Screenshots .................................................................................................................. 31
Applications ......................................................................................................................................... 31
Launch Applications .................................................................................................................... 31
Apps List ..................................................................................................................................... 32
Phone Number .................................................................................................................................... 35
Silent/Vibration Mode .......................................................................................................................... 35
Do Not Disturb Mode........................................................................................................................... 36
Airplane Mode ..................................................................................................................................... 37
TOC ii
Enter Text ............................................................................................................................................ 38
Touchscreen Keyboards ............................................................................................................. 38
Google Keyboard ........................................................................................................................ 38
TouchPal ..................................................................................................................................... 40
Google Voice Typing ................................................................................................................... 44
Tips for Editing Text .................................................................................................................... 44
Google Account ................................................................................................................................... 45
Create a Google Account ............................................................................................................ 45
Sign In to Your Google Account.................................................................................................. 46
Google Play Store ............................................................................................................................... 47
Find and Install an App ............................................................................................................... 48
Request a Refund for a Paid App ............................................................................................... 49
Update an App ............................................................................................................................ 49
Uninstall an App .......................................................................................................................... 52
Get Help with Google Play .......................................................................................................... 54
Lock and Unlock Your Screen ............................................................................................................ 54
Update Your Phone............................................................................................................................. 55
Update Your Phone Firmware .................................................................................................... 56
Update Your Android Operating System .................................................................................... 58
Update Your Profile ..................................................................................................................... 59
Update Your PRL ........................................................................................................................ 59
Your Phone Interface .................................................................................................................................. 61
Home Screen Basics........................................................................................................................... 61
Home Screen Layout .................................................................................................................. 61
Extended Home Screens ............................................................................................................ 62
Status Bar and Notification Panel ....................................................................................................... 63
Status Bar ................................................................................................................................... 63
Notification Panel ........................................................................................................................ 65
Customize the Home Screen .............................................................................................................. 67
Change the Wallpaper ................................................................................................................ 67
Change the Theme ..................................................................................................................... 68
Add Shortcuts to the Home Screen ............................................................................................ 69
Add Widgets to the Home Screen .............................................................................................. 70
Add Folders to the Home Screen................................................................................................ 71
Phone App................................................................................................................................................... 73
TOC iii
Place and Answer Calls ...................................................................................................................... 73
Call Using the Phone Dialer ........................................................................................................ 73
Call Emergency Numbers ........................................................................................................... 76
Answer Phone Calls .................................................................................................................... 77
In-Call Screen Layout and Operations ........................................................................................ 81
Place a Call from Contacts ......................................................................................................... 83
Call from Call Logs ...................................................................................................................... 84
Optional Services ................................................................................................................................ 85
Voicemail Setup .......................................................................................................................... 85
Visual Voicemail .......................................................................................................................... 86
Set Up Visual Voicemail .............................................................................................................. 86
Review Visual Voicemail ............................................................................................................. 88
Listen to Multiple Voicemail Messages ....................................................................................... 89
Visual Voicemail Options ............................................................................................................ 90
Configure Visual Voicemail Settings ........................................................................................... 91
Caller ID Blocking ....................................................................................................................... 92
Call Waiting ................................................................................................................................. 92
Conference Calling ..................................................................................................................... 93
Phone App Settings ............................................................................................................................ 95
Display Options ........................................................................................................................... 96
Sounds and Vibrate Settings ...................................................................................................... 97
Quick Responses ........................................................................................................................ 97
Voicemail Settings ...................................................................................................................... 97
Speed Dial................................................................................................................................... 98
DTMF Tones ............................................................................................................................... 98
Voice Privacy .............................................................................................................................. 98
Plus Code Dialing Setting ........................................................................................................... 98
TTY Mode ................................................................................................................................... 99
Hearing Aids.............................................................................................................................. 100
Noise Reduction ........................................................................................................................ 100
Contacts .................................................................................................................................................... 101
Add a Contact ................................................................................................................................... 101
View Contacts ................................................................................................................................... 104
Contacts Screen Layout .................................................................................................................... 106
Edit a Contact .................................................................................................................................... 107
TOC iv
Delete a Contact ............................................................................................................................... 108
Share a Contact ................................................................................................................................ 109
Import Contacts ................................................................................................................................. 110
Back Up Contacts ............................................................................................................................. 112
Messaging and Internet ............................................................................................................................. 115
Text and Multimedia Messaging ....................................................................................................... 115
Send a Text Message ............................................................................................................... 115
Send a Multimedia Message (MMS) ......................................................................................... 116
Save and Resume a Draft Message ......................................................................................... 118
New Messages Notification ....................................................................................................... 118
Manage Message Conversations ............................................................................................. 119
Text and MMS Options ............................................................................................................. 121
Gmail ................................................................................................................................................. 122
Create and Send a Gmail Message .......................................................................................... 122
Check Received Gmail Messages ............................................................................................ 123
Use Gmail Labels ...................................................................................................................... 125
Archive Gmail Threads ............................................................................................................. 125
Mute Gmail Threads ................................................................................................................. 126
Delete Gmail Threads ............................................................................................................... 127
Search Gmail Messages ........................................................................................................... 128
Report Spam or Phishing Gmail ............................................................................................... 129
Add Another Google (Gmail) Account ...................................................................................... 130
Switching between Gmail Accounts .......................................................................................... 131
Email ................................................................................................................................................. 132
Set Up an Email Account .......................................................................................................... 132
Add an Email Account ............................................................................................................... 133
Add an Exchange ActiveSync Account ..................................................................................... 135
Compose and Send Email ........................................................................................................ 136
Open Email Messages .............................................................................................................. 137
Delete an Email Account ........................................................................................................... 138
Manage Your Email Inbox ......................................................................................................... 139
Exchange ActiveSync Email Features ...................................................................................... 140
Browser ............................................................................................................................................. 142
Use the Browser ....................................................................................................................... 142
Add a Bookmark ....................................................................................................................... 143
TOC v
View Browser History ................................................................................................................ 145
Open New Browser Tabs .......................................................................................................... 145
Browser Settings ....................................................................................................................... 146
Chrome Browser ............................................................................................................................... 147
Camera and Video .................................................................................................................................... 149
Camera Overview ............................................................................................................................. 149
Take Pictures and Record Videos .................................................................................................... 149
Take a Picture ........................................................................................................................... 150
Record Videos .......................................................................................................................... 152
View Pictures and Videos Using Gallery........................................................................................... 153
Edit Pictures ...................................................................................................................................... 155
Share Pictures and Videos ............................................................................................................... 158
Send Pictures or Videos by Email ............................................................................................ 158
Send a Picture or Video by Multimedia Message ..................................................................... 160
Send Pictures or Videos Using Bluetooth ................................................................................. 162
Share Pictures or Videos via Additional Apps or Social Media ................................................ 164
Share Videos on YouTube ........................................................................................................ 166
Camera Settings ............................................................................................................................... 168
Switch Camera Modes .............................................................................................................. 168
Set Camera Functions .............................................................................................................. 169
Useful Apps and Features......................................................................................................................... 170
Calculator .......................................................................................................................................... 170
Calendar ............................................................................................................................................ 170
Add an Event to the Calendar ................................................................................................... 171
View Calendar Events ............................................................................................................... 173
Sync Calendars ......................................................................................................................... 174
Synchronize an Exchange ActiveSync Calendar...................................................................... 177
Clock ................................................................................................................................................. 177
Set Alarms................................................................................................................................. 178
Additional Clock Features ......................................................................................................... 180
Facebook .......................................................................................................................................... 182
Install the Facebook App on Your Phone ................................................................................. 182
Use Facebook ........................................................................................................................... 184
File Manager ..................................................................................................................................... 184
Google Search .................................................................................................................................. 185
TOC vi
Use Google Search ................................................................................................................... 185
Use Google Voice Search ......................................................................................................... 185
Hangouts ........................................................................................................................................... 186
Google Maps ..................................................................................................................................... 188
Music Player ...................................................................................................................................... 191
Listen to Music Using the Music Player .................................................................................... 191
The Playback Screen ................................................................................................................ 192
Create a Playlist ........................................................................................................................ 193
Manage Playlists ....................................................................................................................... 193
Manage Songs in a Playlist ....................................................................................................... 195
Set a Song as Ringtone ............................................................................................................ 196
Google Play Music App ..................................................................................................................... 197
Play Music with Google Play..................................................................................................... 197
Google Play Music Screen Layout ............................................................................................ 199
Create Playlists in Google Play Music ...................................................................................... 201
Sound Recorder ................................................................................................................................ 203
Twitter ............................................................................................................................................... 204
Install the Twitter App on Your Phone ...................................................................................... 204
Tweet on Twitter ....................................................................................................................... 205
LinkedIn ............................................................................................................................................. 206
Install the LinkedIn App on Your Phone ................................................................................... 206
Sign In to Your LinkedIn Account ............................................................................................. 206
YouTube ............................................................................................................................................ 206
View YouTube Videos ............................................................................................................... 206
Post a Video to YouTube .......................................................................................................... 207
Connectivity ............................................................................................................................................... 209
Transfer Files between Your Phone and a Computer ...................................................................... 209
Wi-Fi .................................................................................................................................................. 211
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 211
Wi-Fi Settings ............................................................................................................................ 212
Disconnect Wi-Fi ....................................................................................................................... 214
Wi-Fi Direct ............................................................................................................................... 216
Hotspot ...................................................................................................................................... 218
Tethering ........................................................................................................................................... 219
Bluetooth ........................................................................................................................................... 221
TOC vii
Bluetooth Information ................................................................................................................ 221
Enable the Bluetooth Feature ................................................................................................... 221
Pair Bluetooth Devices .............................................................................................................. 222
Connect to a Paired Bluetooth Device ...................................................................................... 224
Send Information Using Bluetooth ............................................................................................ 225
Receive Data via Bluetooth ....................................................................................................... 228
Settings ..................................................................................................................................................... 230
Basic Settings ................................................................................................................................... 230
Wi-Fi Settings Menu .......................................................................................................................... 232
Bluetooth Settings ............................................................................................................................. 235
Mobile Network Settings ................................................................................................................... 236
Data Usage Settings ......................................................................................................................... 238
More Settings .................................................................................................................................... 240
Airplane Mode ................................................................................................................................... 241
Virtual Private Networks (VPN) ......................................................................................................... 242
Prepare Your Phone for VPN Connection ................................................................................ 242
Set Up Secure Credential Storage ........................................................................................... 243
Add a VPN Connection ............................................................................................................. 243
Connect to or Disconnect from a VPN ...................................................................................... 244
Default SMS App Settings ................................................................................................................ 245
USB Tethering ................................................................................................................................... 246
Bluetooth Tethering ........................................................................................................................... 246
Display Settings ................................................................................................................................ 246
Sound & Notification Settings ........................................................................................................... 248
Security Settings ............................................................................................................................... 250
Screen Lock Settings ........................................................................................................................ 252
Screen Lock .............................................................................................................................. 253
Disable the Screen Lock ........................................................................................................... 258
Navigation Key Setting ...................................................................................................................... 259
Date & Time Settings ........................................................................................................................ 259
Language & Input Settings ................................................................................................................ 261
Location Settings ............................................................................................................................... 263
Storage Settings ................................................................................................................................ 264
Battery Settings ................................................................................................................................. 265
Apps Settings .................................................................................................................................... 266
TOC viii
Memory Setting ................................................................................................................................. 268
Users Settings ................................................................................................................................... 268
Connect to PC Settings ..................................................................................................................... 270
Backup & Reset ................................................................................................................................ 270
Accounts ........................................................................................................................................... 273
Accessibility Settings......................................................................................................................... 275
Printing .............................................................................................................................................. 276
Connect Your Printer to Your Google Account ......................................................................... 277
Use Cloud Print on Your Phone ................................................................................................ 277
Activate This Device.......................................................................................................................... 279
System Updates ................................................................................................................................ 279
About Phone ..................................................................................................................................... 280
For Assistance .......................................................................................................................................... 282
Troubleshooting ................................................................................................................................ 282
Specifications .................................................................................................................................... 283
Boost Account Information and Help ................................................................................................ 284
Manage Your Account .............................................................................................................. 284
Re-Boost ................................................................................................................................... 285
Copyright Information ........................................................................................................................ 285
Index .......................................................................................................................................................... 287
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ZTE Warp
®
7. The following topics explain how best to use this guide
to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home
. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDXC™ card is referred to as an "SD Card" or a "memory card."
Get Started 2
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Get Started 3
Part
Description
Ambient light and proximity
sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
Front camera lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Earpiece
Lets you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
tap access to all of your features and applications.
Volume keys
Allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Power/Lock key
Lets you turn the phone on or off, turn airplane mode on or off, turn the
screen on or off, or restart the phone.
Recent Apps key
Displays a list of recently used applications.
Home key
Returns you to the home screen. The light beneath the key blinks
when you charge the battery or you have a notification or alert.
Back key
Lets you return to the previous screen, or close a dialog box, options
menu, the notification panel, or onscreen keyboard.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
USB charger/accessory port
Allows you to connect the phone charger or the USB cable (included).
Microphone
Transmits your voice for phone calls or records your voice or ambient
sounds for voice recordings and videos. The microphone on top of the
phone is useful for canceling ambient noise during a phone call.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video. You can also use it as a
torch.
Back camera lens
Lets you take pictures and videos.
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Get Started 4
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
nano-SIM Card
The nano-SIM card is an IC card containing phone number and other customer information.
Handling a nano-SIM Card
Keep the following in mind when handling a nano-SIM card.
● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC
card reader, etc. Boost Mobile is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage nano-SIM card.
● See instructions included with nano-SIM card for handling.
● nano-SIM card is the property of Boost Mobile.
● nano-SIM card is replaceable (at cost) in case of loss/damage.
● Return nano-SIM card to Boost Mobile when canceling subscription.
● Returned nano-SIM cards are recycled for environmental purposes.
● Note that nano-SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
Boost Mobile is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nano-
SIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing nano-SIM card.
Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a
nano-SIM card.
Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.
Get Started 5
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
3. Insert the nano-SIM card.
Insert gently with gold IC chip facing downward.
Get Started 6
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 64 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. Boost Mobile is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
Get Started 7
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Insert SD card.
Insert SD Card all the way gently without bending and with terminals facing down.
Insert only SD Cards.
3. Attach the battery cover.
Get Started 8
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount next to the name of your SD card.
The text below your SD card name changes from its space usage to Ejected. The card is now
unmounted.
Remove SD Card
Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off
before removing an SD card.
Get Started 9
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove SD card.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
Get Started 10
2. Tap Storage.
3. Tap the SD card name below Portable storage.
4. Tap Format, and then tap Erase & format to confirm.
Get Started 11
All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done
to exit.
Use SD Card as Internal Storage
You can use an optional SD card as an extension of the internal storage and save data, apps, and media
files on it. This requires formatting that erases all data on the card and after that the card will only work in
this phone. If you move the SD card to another device, it needs to be formatted before it can be used.
CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some
apps to function normally. Therefore, do not remove or replace the card randomly.
Set Up the SD Card as Internal Storage
Before using the SD card as internal storage, you need to set the card up.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap the SD card name below Portable storage.
/