Symantec SIEM 9700 Series Hardware Installation Manual

Symantec™ SIEM 9700 Series

Appliances Hardware

Installation Guide

Symantec™ SIEM 9700 Series Appliances Hardware

Installation Guide

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only in accordance with the terms of the agreement.

Documentation version: 1.0

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Technical Support ............................................................................................... 4

Chapter 1 Introduction ........................................................................... 9

About SIEM 9700 Series Appliances .................................................. 9

SIEM 9700 Series appliance front and rear views ............................... 10

Dimensions ................................................................................. 10

Panels, slots, and ports .................................................................. 11

SIEM 9700 Series appliance rear panel - details ................................. 12

SIEM 9700 Series appliance control panel ........................................ 14

Chapter 2 Safety ..................................................................................... 17

Safety overview ........................................................................... 17

Symbol conventions ..................................................................... 18

Identifier conventions ................................................................... 18

Electrical safety ........................................................................... 19

High voltage precautions ......................................................... 20

High voltage tools .................................................................. 20

Power cable ........................................................................... 21

Electrical storms .................................................................... 21

Short-Circuit protection .......................................................... 21

Combustible gas ........................................................................... 22

Batteries ..................................................................................... 22

Lasers ........................................................................................ 22

Personal injuries .................................................................... 23

Device damage ....................................................................... 23

User of optical fibre ...................................................................... 23

Cleaning optical connectors and ports ........................................ 24

Replacing optical fibres ........................................................... 24

Hot line work .............................................................................. 24

Power on/off ......................................................................... 24

Troubleshooting .................................................................... 25

Additional safety precautions ......................................................... 25

Lifting heavy objects ............................................................... 25

Sharp objects ........................................................................ 26

Plugging and unplugging boards ............................................... 26

Contents

Binding signal cables .............................................................. 26

Chapter 3 Installation requirements .................................................. 27

Environmental requirements ......................................................... 27

Power supply requirements ........................................................... 28

Power values ......................................................................... 28

Power cable and power socket .................................................. 29

Electrical safety ........................................................................... 29

Heat dissipation ........................................................................... 29

Heat dissipation guidelines ...................................................... 30

Air flow ................................................................................ 30

Installation checklist .................................................................... 31

Chapter 4 Unpacking and checking the devices .............................. 35

Checking before unpacking devices ................................................. 35

Procedure ............................................................................. 35

Chapter 5 Hardware installation ......................................................... 37

About hardware installation ........................................................... 37

Installation preparation ................................................................ 38

Learning the product .................................................................... 38

Learning safety precautions ........................................................... 38

Checking installation requirements ................................................. 38

Preparing materials ...................................................................... 38

Unpacking and checking the devices ................................................ 38

Assuring rack readiness ................................................................ 39

Chapter 6 Installing hardware into racks .......................................... 41

Installing the SIEM 9700 Series appliance guide rails .......................... 41

Installing the SIEM 9700 Series appliance into a rack ......................... 41

Chapter 7 Powering on the Symantec SIEM 9700 Series

Appliances ...................................................................... 43

Check before powering on .............................................................. 43

Powering on the SIEM 9700 Series appliance ..................................... 44

On/Off switch .............................................................................. 45

Powering off the SIEM 9700 Series appliance .................................... 46

Contents8

Introduction

This chapter includes the following topics:

■ About SIEM 9700 Series Appliances

■ SIEM 9700 Series appliance front and rear views

■ Dimensions

■ Panels, slots, and ports

■ SIEM 9700 Series appliance rear panel - details

■ SIEM 9700 Series appliance control panel

About SIEM 9700 Series Appliances

Symantec SIEM 9700 Series Appliances are scalable Security Information and

Event Management appliances, offering assured performance with Symantec's

Security Information Manager™ software. SIEM 9700 Series is comprised of three

models; the 9750, 9751, and 9752. Each provide features such as 3.9TB of

redundant event storage, Enterprise connectivity via 8GB Fibre Channel (on the

9751 and 9752) and robust, dedicated out-of-band remote management designed

to enhance Symantec’s already industry-leading ease-of-use and accelerate

time-to-value. 9700 Series physical appliances can also be combined seamlessly

with virtual appliances ensuring full interoperability with the technology platforms

of the modern Enterprise.

The differences in the SIEM 9700 Series appliance models are as follows:

■ SIEM 9750 - contains no FC HBA card.

■ SIEM 9751 - contains a 2-Port 8 Gb FC HBA card.

■ SIEM 9752 - contains a 4-Port 8 Gb FC HBA card.

1

Chapter

The SIEM 9700 Series appliance enclosure is 2U high. This device fits into a

standard 19” rack.

See “SIEM 9700 Series appliance front and rear views” on page 10.

See “Dimensions” on page 10.

See “Panels, slots, and ports” on page 11.

See “SIEM 9700 Series appliance rear panel - details” on page 12.

See “SIEM 9700 Series appliance control panel ” on page 14.

SIEM 9700 Series appliance front and rear views

The following figures describe SIEM 9700 Series appliance front and rear views.

Figure 1-1

SIEM 9700 Series appliance front

Figure 1-2

SIEM 9750 Appliance rear

See “About SIEM 9700 Series Appliances” on page 9.

Dimensions

This section describes SIEM 9700 Series appliance dimensions.

The following list describes dimensions of the SIEM 9700 Series appliance:

■ Height: 8.7 cm (3.5”)

■ Width: 43.0 cm (16.9”)

■ Depth: 70.4 cm (27.8”)

■ Weight without drives: 29.5 Kg (65 lbs)

Introduction

SIEM 9700 Series appliance front and rear views

10

■ Weight with drives: 32.2 Kg (71 lbs) approximate

The installation height (the space occupied by a SIEM 9700 Series appliance in a

rack cabinet) is 2U (1U = 44.5 cm). The appliance can be installed in a rack cabinet

that is 48 cm (19 inches) wide and 100 cm deep (or deeper).

See “About SIEM 9700 Series Appliances” on page 9.

Panels, slots, and ports

This section describes the front and rear panels, ports, and indicators of the SIEM

9700 Series appliance.

Figure 1-3

SIEM 9700 Series appliance front panel - details

Table 1-1

DescriptionLetter

Disk modules (qty 8) for 2.5" 600 GB hard disk driveA

Disk module handle (sty 8)B

Control panelC

Note: Disk slots are labeled 0 through 7, from left to right. Slot 7 is the hot spare

disk. Disks in the other slots are data disks that form a RAID 5 group.

11Introduction

Panels, slots, and ports

Figure 1-4

SIEM 9700 Series appliance disk drive modules

See “About SIEM 9700 Series Appliances” on page 9.

SIEM 9700 Series appliance rear panel - details

This section describes SIEM 9700 Series appliance rear panel - details.

Figure 1-5

SIEM 9700 Series appliance rear panel - details

Table 1-2

SIEM 9700 Series appliance rear panel description

DescriptionLetter

Upper Power Supply ModuleA

Upper Power ReceptacleB

Lower Power ReceptacleC

Lower Power Supply ModuleD

Remote Management Module NICE

Introduction

SIEM 9700 Series appliance rear panel - details

12

Table 1-2

SIEM 9700 Series appliance rear panel description (continued)

DescriptionLetter

NIC2 (eth1) 100 Gbps Ethernet portF

NIC1 (eth0) 100 Gbps Ethernet portG

USB portsH and I

DB-9 Serial B ConnectorJ

VGA VideoK

RJ-45 Serial A ConnectorL

Figure 1-6

SIEM 9751 with 2-port 8 Gb FC HBA

Figure 1-7

4-port 8 Gb FC HBA used by SIEM 9752

Table 1-3

Descriptions for the FC HBA

DetailsLetter

LEDs

Each port on the FC HBA card has one set of LEDs.

Three LEDs labeled “8”, “4” and “2” indicate the rate of data

transfer (8-Gbit/s, 4-Gbit/s, or 2-Gbit/s).

A

13Introduction

SIEM 9700 Series appliance rear panel - details

Table 1-3

Descriptions for the FC HBA (continued)

DetailsLetter

Connectors

Dual 8-Gbps Fibre Channel (FC)

Connect using SFP+ with LC-style connector port cables

B

See “About SIEM 9700 Series Appliances” on page 9.

SIEM 9700 Series appliance control panel

This section provides a physical view and technical specifications for the control

panel in the upper right corner of front panel of the SIEM 9700 Series appliance.

Figure 1-8

SIEM 9700 Series appliance control panel

Table 1-4

LED function

LED functionLetter

Hard Disk Activity

Random flashing green light indicates hard disk drive

activity (SAS).

No light indicates no hard disk drive activity.

A

NIC 1 Activity

Continuous green light indicates a link between the system

and the network to which it is connected.

Flashing green light indicates network activity.

B

Introduction

SIEM 9700 Series appliance control panel

14

Table 1-4

LED function (continued)

LED functionLetter

NIC 2 Activity

Continuous green light indicates a link between the system

and the network to which it is connected.

Flashing green light indicates network activity.

C

System Status Solid amber indicates a critical or

non-recoverable condition.

Solid green indicates normal operation.

Flashing green indicates degraded performance.

Flashing amber indicates a non-critical condition.

No light indicates POST is running or the system is off.

D

Power/Sleep

Continuous green light indicates the system has power

applied to it or the system is S0 state.

Flashing green indicates the system is in sleep or ACPI S1

state.

No light indicates the power is off or the system is in ACPI

S4 or S5 state.

E

System identification

Solid blue indicates system identification is active.

No light indicates system identification is not activated.

F

See “About SIEM 9700 Series Appliances” on page 9.

15Introduction

SIEM 9700 Series appliance control panel

Introduction

SIEM 9700 Series appliance control panel

16

Safety

This chapter includes the following topics:

■ Safety overview

■ Symbol conventions

■ Identifier conventions

■ Electrical safety

■ Combustible gas

■ Batteries

■ Lasers

■ User of optical fibre

■ Hot line work

■ Additional safety precautions

Safety overview

Before performing any installation or maintenance operation, learn the safety

regulations of the site. Read the safety precautions in this document for correct

operating methods to ensure safety of persons and devices.

To prevent the risk of accidents, carefully read all operation instructions and

precautions in this manual before performing any operation(s). The Caution,

Warning, and Danger statements in this document do not cover all possible safety

2

Chapter

precautions that must be followed. Only specific supplements to standard safety

precautions are provided. Personnel responsible for installing and maintaining

Symantec products are required to understand the basics of standard electronic

device safety practices. Training and qualification are required to learn the proper

operating methods.

See “Symbol conventions” on page 18.

See “Identifier conventions” on page 18.

Symbol conventions

Warning symbols remind you of safety precautions to be followed during

installation and maintenance operations.

Table 2-1

Warning symbols

DescriptionSymbol

Indicates a hazard with a high level of risk.

If the hazard is not avoided, it could result

in death or serious injury.

Indicates a hazard with a medium or low

level of risk. If the hazard is not avoided, it

could result in minor or moderate injury.

Indicates a potentially hazardous situation.

If the situation is not avoided, it could result

in equipment damage, data loss,

performance degradation, or unexpected

results.

See “Safety overview” on page 17.

See “Identifier conventions” on page 18.

Identifier conventions

The following table describes warning and safety identifiers.

Safety

Symbol conventions

18

Table 2-2

Warning and safety identifiers

DescriptionsIdentifier

Weight warning identifier

You must pay attention to the weight of the

device before moving it.

See “Lifting heavy objects” on page 25.

Warning identifier against inserting and

removing system disks

You should not insert or remove system

disks without following proper procedures.

Power warning identifier

You must shut off all power sources when

turning off a device.

See “Electrical safety” on page 19.

Identifier for reading the manual

You must read the manual before operating

the device.

Drive identifier

Indicates the ID number of the slot where

the disk resides.

0, 1, 2, 3, 4, 5, 6, 7

See “Safety overview” on page 17.

See “Symbol conventions” on page 18.

Electrical safety

This section describes electrical safety precautions against personnel and device

damage during installation and maintenance of Symantec products.

See “Symbol conventions” on page 18.

19Safety

Electrical safety

High voltage precautions

A high-voltage power supply provides power for the device. Direct or indirect

contact (through damp objects) with a high-voltage power supply (including the

main power in a building) can result in fatal danger.

■ When installing the AC power supply, follow standard safety regulations.

Personnel who install the AC power supply must be qualified to perform high

voltage and AC operations.

■ Do not wear conductive objects such as a watch, chain, bracelet, or ring during

the operation.

■ Switch off the power supply immediately if you find water in the cabinet or if

the rack is damp.

■ Make sure that the device is kept away from water when being operated in a

damp environment

Improper operation on a high voltage power supply may result in fire and electric

shock. To connect and route the AC cables through a certain area, you must follow

standard rules and regulations. Personnel must have an up-to-date certificate for

operating high voltage and AC power devices.

See “High voltage tools” on page 20.

High voltage tools

You must use insulated tools when operating on high voltage and AC power.

See “High voltage precautions” on page 20.

Safety

Electrical safety

20

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