DataCard SD Series Installation And Manual

Brand: DataCard

Model: SD Series

Category: Plastic card printers

Type: Installation And Manual

Datacard

SD/CD

™

Series Card Printers

Installation and Administrator’s Guide

April 2013

Part No. 527249-001 Rev. C

Notice

Pleasedonotattempttooperateorrepairthisequipmentwithoutadequate

training.Anyuse,operation,orrepairyouperformthatisnotinaccordancewith

theinformationcontainedinthisdocumentationisatyourownrisk.

Proprietary Notice

AlldrawingsandinformationhereinarethepropertyofDataCardCorporation.All

unauthorizeduseandreproductionisprohibited.

Trademark Acknowledgments

DatacardisaregisteredtrademarkandservicemarkofDataCardCorporationin

theUnitedStatesandothercountries.

SDandCDaretr a demarksofDataCardCorporation.

WindowsisaregisteredtrademarkofMicrosoftCorporation.

Allotherproductnamesarethepropertyoftheirrespectiveowners.

DatacardGroup

11111BrenRo a d West

Minnetonka,MN55343‐9015

Phone:952‐933‐1223

Fax:952‐933‐7971

www.datacard.com

Pri ntedin theUnited StatesofAmerica.

iii

Revision Log

SD/CD Card Printers Installation and Administrator’s Guide

Revision Date Description of Changes

A June 2012 First release of this document.

B November 2012 Updates for XPS printer driver v. 4.0

C April 2013 Updates for XPS printer driver v. 4.1

Contents

Chapter 1: Installation______________________________________________________________ 1

PC Requirements_______________________________________________________________ 1

Network Requirements _________________________________________________________ 2

USB Requirements______________________________________________________________ 2

Site Requirements ______________________________________________________________ 3

Electrical Requirements ________________________________________________________ 4

Secure Printing Requirements ___________________________________________________ 4

Set Up the Printer_______________________________________________________________ 5

Prepare the Printer _________________________________________________________ 5

Remove Packing Material from the Printer _______________________________ 5

Load Cards_____________________________________________________________ 6

Load Print Ribbon _______________________________________________________ 8

Load the Cleaning Sleeve _______________________________________________ 9

Install the Ribbon Cartridge______________________________________________ 9

Install Optional Equipment _________________________________________________ 10

Install a Large Output Hopper __________________________________________ 10

Install the 200-Card Input Hopper _______________________________________ 12

Install the Optional Cable Lock_________________________________________ 13

Use the Card Printer Driver ____________________________________________________ 13

Use OpenCard Data Format ___________________________________________________ 13

Chapter 2: Elements of Card Design _______________________________________________ 15

Basic Card Design ____________________________________________________________ 15

Printing Design ________________________________________________________________ 16

Color Printing______________________________________________________________ 16

Full-Panel Ribbon ______________________________________________________ 16

Short-Panel Ribbon_____________________________________________________ 16

Split-Ribbon Color Printing ______________________________________________ 16

Manage Color_________________________________________________________ 17

Print Text in Color ______________________________________________________ 17

Print Graphics in Color__________________________________________________ 17

Monochrome Printing______________________________________________________ 18

Monochrome Printing with Full-Color Ribbon_____________________________ 18

Monochrome Ribbon __________________________________________________ 18

Print Text in Monochrome ______________________________________________ 19

Print Bar Codes ____________________________________________________________ 19

Bar Code Guidelines ___________________________________________________ 20

Test Bar Codes_________________________________________________________ 21

Card Design Changes That Affect Bar Codes____________________________ 21

Printing Bar Codes with the Card Printer Driver ___________________________ 22

Apply Topcoat ____________________________________________________________ 23

Non-Printing Areas_________________________________________________________ 23

Standard Magnetic Stripe Non-Printing Area ____________________________ 24

Standard Smart Card Non-Printing Area _________________________________ 24

Custom Non-Printing Areas _____________________________________________ 24

Card Layout ______________________________________________________________ 25

Margins _______________________________________________________________ 25

Backgrounds __________________________________________________________ 26

Image Placement _____________________________________________________ 26

Magnetic Stripe Design________________________________________________________ 27

Magnetic Stripe Data Formats______________________________________________ 27

Three-Track Option (ISO/IAT)____________________________________________ 27

Single-Track Option (JIS) ________________________________________________ 28

Magnetic Stripe Coercivity _________________________________________________ 29

Smart Card Design ____________________________________________________________ 30

Smart Card Codes on the Printer Label _____________________________________ 30

Single-Wire Smart Card ____________________________________________________ 31

Smart Card Processing Requirements _______________________________________ 31

Settings for Card Design in Printer Manager ____________________________________ 31

Chapter 3: Printer Manager________________________________________________________ 33

Printer Manager_______________________________________________________________ 33

Access the Printer Manager________________________________________________ 33

Printer Manager User Access Levels_________________________________________ 35

WebUser ______________________________________________________________ 35

WebAdmin ____________________________________________________________ 35

WebService ___________________________________________________________ 35

Print a Printer Manager Page_______________________________________________ 36

Use the Printer Manager ___________________________________________________ 36

Status Menu ___________________________________________________________ 37

Printer Setting Menu____________________________________________________ 38

Troubleshooting Menu _________________________________________________ 58

Personalization Tools Menu _____________________________________________ 63

Maintenance Menu ___________________________________________________ 64

Log Out Menu _________________________________________________________ 65

Chapter 4: Supplies and Parts _____________________________________________________ 67

Print Ribbon___________________________________________________________________ 68

Color Print Ribbon _________________________________________________________ 68

Full-Panel Color Print Ribbon ____________________________________________ 68

Short-Panel Color Print Ribbon __________________________________________ 68

Color Print Ribbon Kits __________________________________________________ 68

Monochrome Print Ribbon _________________________________________________ 69

Monochrome Print Ribbon Kits __________________________________________ 69

Ribbon Saver __________________________________________________________ 70

Print Ribbon Storage Guidelines ____________________________________________ 70

vii

Cards ________________________________________________________________________ 71

Card Size _________________________________________________________________ 71

Card Material _____________________________________________________________ 71

Pre-Punched Cards _______________________________________________________ 71

New Cards for Color Printing _______________________________________________ 72

Adhesive-Backed Cards ___________________________________________________ 72

Card Quality Guidelines ___________________________________________________ 72

Card Surface __________________________________________________________ 72

Card Handling_________________________________________________________ 73

Card Storage __________________________________________________________ 73

Replacement Parts____________________________________________________________ 74

Printhead Cartridge _______________________________________________________ 74

Print Ribbon Cartridge _____________________________________________________ 74

Cleaning Roller Spindle ____________________________________________________ 74

Cleaning Supplies_____________________________________________________________ 75

Large Output Hopper__________________________________________________________ 75

200-Card Input Hopper________________________________________________________ 75

Cable Lock Option____________________________________________________________ 75

Power Supply _________________________________________________________________ 75

Cables and Power Cord _______________________________________________________ 76

Data Cables ______________________________________________________________ 76

USB Cable _____________________________________________________________ 76

Network Cable ________________________________________________________ 76

Smart Card Cable _____________________________________________________ 76

Power Cord _______________________________________________________________ 77

viii

SD/CD Installation and Administrator’s Guide 1

Chapter 1: Installation

Thischapterdescribessystemrequirementsand

providessetupinstructionsfortheDatacard®

SD/CD™SeriesCardPrinters.

Yourinstallationmayhaveadditionalrequirementsforacardproduction

environment.Talktoyoursystemadministratortodeterminetheoptimum

locationforcardproduction.

PC Requirements

UseaPCthatmeetsorexceedsthefollowing:

• A32‐or64‐bitprocessor,runningat2GHzorfaster

• 2GBormorememory(RAM)andatleast1GBfreespaceontheharddrive

• Oneofthefollowingsupportedoperatingsystems:

• Windows8,32‐or64‐bit

• Windows7,32‐or64‐bit

• WindowsXP,32‐bit,ServicePack3

• WindowsServer2012

• WindowsServer2008,64‐bit

• WindowsServer2003,32‐bit

• USB2.0portorEthernetnetworkconnection

• IDsoftwareorothercardproductionsoftwaretocaptureandorganizethe

datatoappearoneachcard

Fordriverinstallationtroubleshootingandcardproductiontroubleshooting

information,refertoyourprinter’sDriverGuideandUser’sGuide.

2 Installation

Network Requirements

YoucanconnectmanynetworkprinterstoonePC.Themaximumnumberof

printersdependsonthecapacityofthenetworktodeliverdatatotheprinter.

Toinstallaprinteronanetwork,thefollowingcomponentsarerequired:

• AnEthernetnetworkthatusestheTCP /IPprotocolandcanrunat100

megabitspersecond,alsocalled100base‐T.Printersalsosupport10base‐T.

• AnEthernetcabletoconnecttheprintertothenetwork.AnEthernetcableis

notsuppliedwiththeprinter.

• APCthatmeetsthe“PCRequirements ”describedonpage1,andis

connectedtoandcommunicatingwiththenetwork.

USB Requirements

YoucanconnectuptoeightcardprinterstoaPCusingUSBcables.

ToinstallaprinterusingaUSBconnection,thefollowingcomponentsare

required:

• Ahigh‐speedUSBport.USB2.0isrequired.

• AUSBcabletoconnecttheprintertothePC.AUSBcableissuppliedwiththe

printer.

• APCthatmeetsthe“PCRequirements ”describedonpage1.

Ifyouneedtoconnecttwocar dprinterstoaPCwithoneUSBport,useasingle,

independentlypoweredUSBhubtowhichyoucanconnectbothprinters.

SD/CD Installation and Administrator’s Guide 3

Site Requirements

Setupandusetheprinterinan

environmentthatmeetsthe

followingrequirements.

• Providespacefortheprinter

andforclearancearound

theprinter.Theprinter

dimensionsandclearance

areaareshowninthe

followingtable.

• Placetheprinterinanenvironmentwithtemperaturesrangingfrom60°to

95°F(15°to35°C).

• Useasingle‐phase,3‐wire,groundedreceptacle.

• Placethesystemanditssuppliesinacleanofficeenvironment,keepingpaper

andforeignmaterialsofftheequipment.

• Placetheprinteronasturdy,levelsurface.

Printer

Model

Dimensions (inches/mm)

ABCDE FG

SD260

10.00

254

8.80

224

4.00

102

6.85

174

4.00

102

15.37

390

4.00

102

SD260L and

SD360 with

Smart Card

10.00

254

8.80

224

4.00

102

6.85

174

4.00

102

21.21

539

4.00

102

CD800

10.00

254

8.80

224

4.00

102

6.85

174

4.00

102

21.21

539

4.00

102

CD800 with

optional multi-

card hopper

N/A 14.5

369

8.00

203

16.5

419

381

27.5

699

4.00

102

Options such as a large output stacker and 200-card input hopper add height to the

printer. Additional clearance is required when using these options.

4 Installation

• Placetheprinterawayfromdirectsunlight.

• Donotplacetheprinternearheatingducts,fans,orotherairvents.

• Donotusetheprinterforpurposesotherthantheintendeduse.

Electrical Requirements

TheENERGYSTAR

‐ratedpowersupplydetectstheinputvoltageandworks

withintherangestated.

TheprinterisENERGYSTAR‐qualifiedonlywhenusedwiththeincludedpower

supply.

Secure Printing Requirements

Secureprintingconsistsofencryptingprintcommandsandcarddataand

transmittingtheinformationsecurelyfromthePCtotheprinter.Touse

encryption,yourprintermustsupportsecureprinting.Printersthatsupport

secureprintingareshippedwithsecureprintingenabled.Referto“Behavior ”on

pag e 42formoreinformationonusingthePrinterManagerwebserviceto

specifyprintersecuritysettings.

WhenyouusetheXPSCardPrinterDriver,thedriverusesthemostsecure

printingprotocolenabledintheprinter.Formoreinformation,refertoyourcard

printer’sDriverGuide.

Ifyourcardproductionsiterequiressecureprinting,usethe

following:

• DatacardSD260L,SD360,orCD800cardprinterswithsecureprintingenabled

• APCthatmeetsthePCrequirementscitedearlierinthissection

• EthernetandUSBconnectionsthatmeettherequirements

• InternetExplorerVersion5.5ornewerinstalledonthePC

Printer Model Electrical Requirements

CD800

110-240V/50-60 Hz/3.0 Amp

SD360

TheSD260andearliermodelsofSDandCDprintersdonotsupportsecureprinting

andhandleonlynon‐secureprinting.Youcaninstallamixofsecureandnon‐secure

printers,butmakesuretoconnectandinstalleachsecureprintertotheappropriate

hostPCduringinstallation.

SD/CD Installation and Administrator’s Guide 5

Set Up the Printer

Thissectionprovidesinformationaboutsettinguptheprintertoprintcards.

Setupincludesthefollowing:

• PreparethePrinter

• InstallOpt io n a lEquipmentonpage10

• UsetheCardPrinterDriver onpage13orUseOp e n C a rd DataFo r m at on

pag e 13

Prepare the Printer

Topreparetheprintertoprintcards,removeanypackingmaterial,loadblank

cardstockintotheinputhopper(optional),loadprintribbon,andloadacleaning

sleeveontotheprintcartridge.

Remove Packing Material from the Printer

1. Unlocktheprinterandopentheprinter

suppliesaccessdoor.

2. Removethepackingmaterialinserted

behindthemulti‐cardhopper.

3. Closetheprintersuppliesaccessdoor.

Requiredonlyonprinterswiththeoptionalmulti‐cardhopper.

6 Installation

Load Cards

Single Hopper

Ifyouareusingamanualfeedprinter,skipthisstepandkeepasupplyofblank

cardsclosetotheprinter.

Forprinterswithaninputhopper,

dothefollowing:

1. Opentheinputhopper.

2. Loadthecardsintotheinput

hopper.(Fanthecardsbefore

placingtheminthehopper—

optional.)

• Insertmagneticstripe

cardswiththestripe

downandtowardthe

rightsideoftheinput

hopper.

• Insertsmartcardswiththesmartcar dchipontoptowardthebackofthe

hopper.

3. Closetheinputhopper.

SD/CD Installation and Administrator’s Guide 7

Optional Multi-Card Hopper

Unlocktheprinterandopen

themulti‐cardhopper.

2. Loadthecardsintothe

hoppers.

Theinputhoppersare

labeledH1throughH6.You

canloadupto100cardsinto 

eachhopper.(Fanthecards

beforeplacingtheminthe

hoppers—optional.)

• Insertmagneticstripe

cardswiththestripe

downandtowardthe

rightsideoftheinputhopper.

• Insertsmartcardswiththesmartcardchipontoptowardthebackofthe

hopper.

3. Closethemulti‐cardhopperandlocktheprinterwhenyoufinishloading

cards.

8 Installation

Load Print Ribbon

Loadtheribbonwhenyouinstalltheprinterandwhentheribbonrunsout.

1. Unlocktheprinterandopentheprintersuppliesaccessdoorontheoptional

multi‐cardhopper.

2. Opentheprintercover.



3. Removetheprintribboncartridge.

4. Loadafullrollofprintribbonontothe

spindleclosesttothecartridgehandle.

5. Placetheemptyspoolonthespindle

withtheblackgear.

6. Windtheemptyspoolcounterclockwise

onefullturn.

SD/CD Installation and Administrator’s Guide 9

Load the Cleaning Sleeve

Loadanewcleaningsleevewitheachnewroll

ofprintribbon.

Theprintershipswiththecleaningroller

spindleinstalledontheprintribboncartridge.

1. Removethecleaningrollerspindlefrom

theribboncartridgeandslidethespindle

intothecontinuouscleaningsleeve(a).

2. Placethespindlewithcleaningsleeveonto

theribboncartridge(b).

3. Removetheprotectivewrapperfromthe

cleaningsleeve(c).

Install the Ribbon Cartridge

Installtheassembledprintribboncartridgeintotheprinter.

1. Opentheprintercover.

2. Holdtheprintribboncartridgebythehandleandloweritintotheprinter

withthehandletowardthefrontoftheprinter.



3. Makesurethattheribboncartridgeiscorrectlypositionedintheguides.

4. Closetheprintercover(andthesuppliesaccessdoorontheoptionalmulti‐

cardhopper).Locktheprinter,ifnecessary.

10 Installation

Install Optional Equipment

Youcaninstalladditionalequipmentontheprinterdependingonyour

requirements.

Install a Large Output Hopper

Theoutputhopperincludedwiththeprinterholdsabout25cards.Theprinter

alsocanbeusedwithanoptionallargeoutputhopperthatholdsupto100cards.

Thelargeoutputhopperkitincludestwobasesectionsandthelargeoutput

hopper.Thetwobasesectionsarethesame;turnthembacktobacktousethem.

Eachbasehashooks(markedbygreencircles)toattachittotheprinterbase.

Youcanremovethestandardhopperandat tachthelargeoutputhopperwithout

usingtools.

Base Sections

Large Output

Hopper

SD/CD Installation and Administrator’s Guide 11

Dothefollowing toattachtheprintertothebases,andtoinstallthelargeroutput

hopper.

1. Positiononebasesectionwiththeopenendfacingthebackoftheprinter.

2. Lifttheprinteroverthebasesection.

3. Alignthetabsinthebasewiththeslotsinthebottomoftheprinter.

4. Pushuptoinsertthefourtabsintheslots,andthenpushthebaseforwardto

lockittotheprinter.

5. Positiontheotherbasesectionwiththeopeningfacingthefrontofthe

printer.

6. Pushuptoinsertthefourtabsintheslotsandthenpushthebasebacktolock

ittotheprinter.

7. Removethe25‐cardoutputhopperfromtheprinter.Slideitout,similartoa

drawer.

8. Slidethe100‐cardoutputhopperintotheassembledbaseandprinter.Make

surethatthetabs(shownincirclesintheillustration)securethehopperto

theprinter.

HINTS&TIPS

• Thebasesectionscontaindrawers,usefulforholdingcards,cleaningswabs,

orotherfrequentlyuseditems.Thedrawerscanbeopenedfromeitherthe

leftorrightsideoftheprinter.

• Thebaseand largeoutputhopperremainattachedwhentheprinterismoved

orcarried.

12 Installation

Install the 200-Card Input Hopper

Thestandardinputhoppercanholdabout100cards.Someprinterscanbe

upgradedtousea200‐cardinputhopper.

The200‐cardinputhopperkitincludesthelargerhopperwithanattachedcover.

Thestandardhopperiseasilyremovedandthe200‐cardhoppercanbeinstalled

withoutusingtools.

1. Opentheinputhopper.

2. Pressthereleasetab

locatedonthebackwall

ofthehopperwhi le

liftingthehopperupand

offtheprinter.

3. Installthe200‐cardinput

hopperbyaligningthe

tabswiththeslotsonthe

printer.

4. Pushthehopperdown

untilitclicksintoplace.

5. Loadupto200cardsin

thehopperandclosethe

hoppercover.The

printerisreadytoprint

cards.

Hopper release tab

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DataCard SD Series Installation And Manual

Brand: DataCard

Model: SD Series

Category: Plastic card printers

Type: Installation And Manual

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DataCard SD Series Installation And Manual

DataCard SD Series Installation And Manual

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