Lenovo USB 3.0 to DVI/VGA Monitor Adapter User manual

Brand: Lenovo

Model: USB 3.0 to DVI/VGA Monitor Adapter

Type: User manual

LenovoUSB3.0toDVI/VGAMonitorAdapter

UserGuide

http://www.lenovo.com/safety

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited

Warranty”onpage17

FirstEdition(September2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.AbouttheUSB3.0to

DVI/VGAMonitorAdapter.......1

Productdescription..............1

Installationrequirements............2

Chapter2.InstallingtheUSB3.0to

DVI/VGAMonitorAdapter.......3

Installingthedevicedriver...........3

Uninstallingthedevicedriver..........3

InstallingtheUSB3.0toDVI/VGAMonitor

Adapter..................5

Chapter3.UsingtheUSB3.0to

DVI/VGAMonitorAdapter.......7

Usingthethreemodes............7

Workingwiththeadapterutility.........8

Chapter4.Troubleshooting......13

AppendixA.ServiceandSupport...15

Onlinetechnicalsupport...........15

Telephonetechnicalsupport.........15

AppendixB.LenovoLimited

Warranty................17

Part1-GeneralTerms...........17

Part2-Country-specicTerms........19

Part3-WarrantyServiceInformation......22

SuplementodeGarantíaparaMéxico......23

AppendixC.Electronicemission

notices................25

FederalCommunicationsCommissionDeclaration

ofConformity...............25

AppendixD.Notices..........29

Recyclinginformation............29

RecyclinginformationforBrazil........29

ExportClassicationNotice.........30

Trademarks................30

AppendixE.RestrictionofHazardous

SubstancesDirective(RoHS).....31

EuropeanUnionRoHS...........31

ChinaRoHS................31

TurkishRoHS...............31

UkraineRoHS...............31

IndiaRoHS................31

©CopyrightLenovo2013

iiLenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Chapter1.AbouttheUSB3.0toDVI/VGAMonitorAdapter

ThismanualprovidesproductdescriptionandinstructionsforinstallingandusingtheLenovo

USB3.0to

DVI/VGAMonitorAdapter(hereaftercalledtheUSB3.0toDVI/VGAMonitorAdapter).

Theappendicesofthisguidecontainwarrantyinformationandlegalnotices.

Productdescription

TheUSB3.0toDVI/VGAMonitorAdapterisaportable,plug-and-playUSBVideodevicethatenablesyou

toconnectyourcomputertoamonitororaprojectorusinganavailableUSB2.0portorUSB3.0Porton

yourcomputer.Itexpandsyourworkspace,thusenablingyoutoviewmoredataandapplications.The

USB3.0toDVI/VGAMonitorAdapterishot-swappable;thatis,youcanremoveitfromyourcomputerany

timewithoutrestartingyourcomputer.

TheUSB3.0toDVI/VGAMonitorAdapterhasthefollowingfeatures:

•CompatiblewithbothDVI(DigitalVisualInterface)digitalmonitorandVGA(VideoGraphicsArray)analog

monitorthroughaDVItoVGAadapter

•Extend(stretched)modeandMirror(clone)modesettings

•Supportamaximumof2048x1152widescreenresolution

•Supportuptosixadaptersattachedtothesystematthesametime

•ImageRotationsettings:Normal,RotatedLeft,RotatedRight,andUpside-Downimagedisplay

Youroptionpackageincludesthefollowing:

•LenovoUSB3.0toDVIMonitorAdapter

•USB3.0cable

•DVI-to-VGAmonitoradapter(requiredwhenattachingVGAanalogmonitors)

•LenovoUSB3.0toDVI/VGAMonitorAdaptersetupposter

•SoftwareandUserGuideDisc

©CopyrightLenovo2013

Installationrequirements

Beforeinstallingthedevice,ensurethatyourcomputerhasoneofthefollowingoperatingsystemsinstalled:

•Microsoft

Windows

XP(32-bit)

•MicrosoftWindowsVista

(32-bitor64-bit)

•MicrosoftWindows7(32-bitor64-bit)

•MicrosoftWindows8(64-bit)

•MicrosoftWindows8.1(64-bit)

Beforeinstallingthedevice,ensurethatyourcomputermeetsthefollowinghardwarerequirements:

•AnavailableCDorDVDdrive

•AnavailableUSB2.0orUSB3.0port

•AnATI,Intel

,orNVIDIAgraphicscardinstalled

•1GBofmemory

•1.6GHzofdual-coreCentralProcessingUnit(CPU)

•30MBoffreespaceontheharddiskdriveonwhichyouwanttoinstallthedevicedriver

•Whenyouareusingadockingstation,makesurethattheUSBportsonthedockingstationareUSB

2.0andUSB3.0compliant.

Note:Beforeinstallingthisdevice,itisrecommendedthatyouchecktheLenovoSupportWebsites

(http://www.lenovo.com/supportandhttp://www.lenovo.com/support/monitoraccessories)forthelatest

softwareupdates,includingupdatedbasicinput/outputsystemcode(BIOS),utilityprograms,devicedrivers,

andothersoftwareupdates.Youareresponsiblefordownloadingandinstallingdesignatedsoftware

updatesfromtheSupportWebsitesorotherelectronicmedia,andfollowingtheinstructionsthatyour

ServiceProviderprovides.

2LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Chapter2.InstallingtheUSB3.0toDVI/VGAMonitorAdapter

ThischapterprovidesinformationonhowtoinstalltheUSB3.0toDVI/VGAMonitorAdapter.

Installingthedevicedriver

Note:BeforeinstallingtheUSB3.0toDVI/VGAMonitorAdaptertoyourcomputer,besuretoinstallthe

devicedriver.Otherwise,theUSB3.0toDVI/VGAMonitorAdapterwillnotworkcorrectly.

ToinstallthedevicedriverontheWindowsXP,WindowsVista,Windows7,Windows8,orWindows8.1

operatingsystem,dothefollowing:

1.Saveanyopendocumentsandexitallapplications.

2.InserttheSoftwareandUserGuideDiscintotheopticaldrive.Thediscstartsautomatically.Ifthedisc

doesnotstartautomatically,dooneofthefollowing:

•Iftheautoplaywindowopens,clickRunViewHtml.exe.

•Iftheautoplaywindowdoesnotopen,dooneofthefollowing:

–FortheWindowsXP,WindowsVista,orWindows7operatingsystem,gointoMyComputeror

Computer,thendouble-clicktheCD/DVDdriveicon.

–FortheWindows8orWindows8.1operatingsystem,openFileExplorerandclickComputeror

ThisPC,thendouble-clicktheCD/DVDdriveicon.

3.Selectyourlanguage.

4.ClickSoftwareintheleftpaneofthewindow.

5.Followtheinstructionsonthescreentoinstallthedevicedriver.

6.Restartyourcomputerafterthecompletionmessageisdisplayed.Thesystemwillautomaticallyidentify

andconguretheUSB3.0toDVI/VGAadapter.ThevideooutputfunctionoftheUSB3.0toDVI/VGA

adapterwillbeautomaticallyenabledafterthecongurationiscompleted.

Uninstallingthedevicedriver

TouninstallthedevicedriverfromtheWindowsXP,WindowsVista,Windows7,Windows8,orWindows

8.1operatingsystem,dothefollowing:

FortheWindowsXPoperatingsystem:

1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.

2.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.

3.DependingonyourControlPanelmode,clickordouble-clickAddorRemovePrograms.

4.ClicktheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftware,andthenclickRemove.

5.Followtheinstructionsonthescreen.

FortheWindowsVistaorWindows7operatingsystem:

1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.

2.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.

3.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

©CopyrightLenovo2013

•ClickProgramsandFeatures.

4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.

TheUninstall/Changeoptionisdisplayed.

5.ClickUninstall/Change.

6.Followtheinstructionsonthescreen.

FortheWindows8operatingsystem:

1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.

2.GotoControlPanelbydoingoneofthefollowing:

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay

thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

b.ClickSearch.

c.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem

section.

3.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.

TheUninstall/Changeoptionisdisplayed.

5.ClickUninstall/Change.

6.Followtheinstructionsonthescreen.

FortheWindows8.1operatingsystem:

1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.

2.GotoControlPanelbydoingoneofthefollowing:

•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay

thecharms,andthenclickSettings➙ControlPanel.

•FromtheStartscreen,dothefollowing:

a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.

b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

3.DependingonyourControlPanelmode,dooneofthefollowing:

•ClicktheUninstallaprogramoptionundertheProgramsmenu.

•ClickProgramsandFeatures.

4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.

TheUninstall/Changeoptionisdisplayed.

5.ClickUninstall/Change.

6.Followtheinstructionsonthescreen.

4LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

InstallingtheUSB3.0toDVI/VGAMonitorAdapter

ToinstalltheUSB3.0toDVI/VGAMonitorAdapter,dothefollowing:

1.ConnecttheUSBcabletotheUSB3.0toDVI/VGAMonitorAdapter.

2.Dependingonyourmonitortype,dooneofthefollowing:

•IfyouareusingaDVImonitor,connecttheDVImonitorcabletotheUSB3.0toDVI/VGAMonitor

Adapter,andthengotostep3.

•IfyouareusingaVGAmonitor,dothefollowing:

a.ConnecttheVGAmonitorcabletotheDVI-to-VGAadapter.

b.ConnecttheDVI-to-VGAmonitoradaptertotheUSB3.0toDVI/VGAMonitorAdapter.

Chapter2.InstallingtheUSB3.0toDVI/VGAMonitorAdapter5

3.ConnecttheotherendoftheUSB3.0cabletoanavailableUSBportonyourcomputer,asshown:

Note:Youcanattachyourcomputertoatmostsixexternalmonitorsatthesametimeusingsixadapters.

Therewillbeauniqueserialnumberforeachmonitor.

6LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter

ThischapterprovidesinformationaboutconguringyourmonitorusingtheUSB3.0toDVI/VGAMonitor

Adapter.

Note:TheLenovoUSB3.0toDVI/VGAMonitorAdaptericonreferencedinthischapterisdisplayedonly

whenanexternalmonitorisconnectedtotheadapter.

Usingthethreemodes

Theadapterworksinthefollowingthreevideooutputmodes:

•Extendmode

•Mirrormode

•Single-displaymode

Bydefault,theUSB3.0toDVI/VGAMonitorAdapterworksinextendmode.

Extendmode

Whentheadapterisinextendmode,itsplitsyourdisplayacrossmultiplemonitors.

Therearethreeoptionswhenyouareusingextendmode:

•Extend:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay

andtheexternalmonitor(s)becomethesecondarydisplay(s),andtheexternalmonitordisplay(s)areon

therightsideofthenotebookcomputermonitordisplaybydefault.

•ExtendTo:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay

andtheexternalmonitor(s)becomethesecondarydisplay(s).Youcangiveeachmonitoritsownframe

bufferthroughthesubmenuoptionsRight,Left,Above,andBeloworthroughdragoperations.The

displayspaceisacontinuousarea;therefore,windowsandobjectscanbemovedbetweendifferent

displays,orevenstraddledacrossmultipledisplays.

•SetasMainMonitor:Whenyouselectthisoption,theexternalmonitor(s)becometheprimarydisplay(s)

andthenotebookcomputermonitorbecomesthesecondarydisplay.

Inextendmode,youcandraganddropwindowsfromonedisplaytotheother(s).Also,youcanincrease

yourproductivitybydoingthefollowing:

•Readinge-mailsononedisplayandopeningtheattachmentsontheother(s)

•Expandingaspreadsheetacrossmultipledisplays

•Increasingyourworkareabyputtingallthepaletteandtoolbarsontheotherdisplay(s)whenyouare

doinggraphicsediting

•Keepingthedesktopononedisplayandwatchingvideosontheother(s)

Toenterextendmode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.Selectonefromthefollowing:

•Extend

•ExtendTo

•SetasMainMonitor

©CopyrightLenovo2013

Toexitextendmode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectOfftoexitextendmode.

Mirrormode

Whentheadapterisinmirrormode,itclonesyournotebookcomputerscreentotheexternalmonitor(s).The

adapterautomaticallyselectsthesettings(screenresolution,colorquality,andrefreshrate)fortheexternal

monitor(s),whichwillenablethebestresolutionbasedonyournotebookcomputer.

Toentermirrormode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectMirrortoentermirrormode.

Toexitmirrormode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectOfftoexitmirrormode.

Single-displaymode

Whentheadapterisinsingle-displaymode,itenablesyoutoshowyourdesktopononlyonescreen.

Therearetwooptionswhenyouareusingsingle-displaymode:

•NotebookMonitorOff:Whenyouselectthisoption,thedisplayofyournotebookcomputermonitor

turnsoffandthedisplayoftheexternalmonitorturnson.

Note:ThisoptionisavailablewhenthereisonlyoneexternalmonitorconnectedtotheUSB3.0to

DVI/VGAadapter.

•Off:Whenyouselectthisoption,thedisplayofexternalmonitor(s)turnoffandthedisplayofyour

notebookcomputermonitorturnson.

Toentersingle-displaymode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectNotebookMonitorOfforOff.

Toexitsingle-displaymode,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectOfftoexitsingle-displaymode.

Workingwiththeadapterutility

Theutilityenablesyoutocongurethedisplaysettingsoftheadapter.

Note:Thesettingsyouhaveconguredfortheadapterwillberetainedeachtimewhenyouconnect

thenotebookcomputertotheadapter.Thisfeatureenablesyoutouseyournotebookcomputerwith

multipledongles.

Checkingforupdates

ThisfeatureenablesyoutocheckwhetherthereisanyupdateforthedevicedriverintheWindows7,

Windows8,andWindows8.1operatingsystems.

8LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Tocheckforupdates,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectCheckforupdates,andtheutilitywillautomaticallysearchwhetherthereisanyupdatefor

thedevicedriver.

Notes:

•TheLenovoUSB3.0toDVI/VGAMonitorAdaptericonreferencedinthischapterisdisplayedonlywhen

anexternalmonitorisconnectedtotheadapter.

•ThisfeatureissupportedintheWindows7,Windows8,andWindows8.1operatingsystems.

•EnsurethatyournotebookcomputerisconnectedtotheInternetwhenyouareusingthisfeature.

Optimizingthevideoplaybackquality

IntheWindowsVista,Windows7,Windows8,orWindows8.1operatingsystem,theadapterenablesyou

tooptimizethevideoplaybackqualitywhentherearesomequalityissues,suchasatearorsplit.After

optimizing,thedisplaywillbesmootherandclearer.

Tooptimizethevideoplaybackquality,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectOptimizeforVideo.

Note:ThissettingisnotsupportedintheWindowsXPoperatingsystem.

Rotatingtheexternalmonitordisplay

TheUSB3.0toDVI/VGAMonitorAdapterenablesyoutorotateonlyyourexternalmonitordisplay(s)as

youwant.

Torotatetheexternalmonitordisplay,dothefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectScreenRotation,andthenselectoneofthefollowingoptions:

•Normal:Theexternalmonitordisplayremainthesameasyournotebookcomputermonitordisplay.

•RotatedLeft:Theexternalmonitordisplayrotate90degreestotheleft.

•RotatedRight:Theexternalmonitordisplayrotate90degreestotheright.

•Upside-Down:Theexternalmonitordisplaybecomeupside-down.

Note:Foranormaldisplay,youcancontinuallyclickRotatedLeftorRotatedRightuntilthedisplay

becomesupside-down.

Settingthecolorqualityoftheexternalmonitor

TheUSB3.0toDVI/VGAMonitorAdapterenablesyoutoselectatargetcolorqualityfortheexternalmonitor

display.Theavailableoptionsare16-bitor32-bit.Bitmeansthecolordepthofthedisplay.Thedefaultand

recommendedsettingis32-bit.

Tosetthecolorqualityoftheexternalmonitor,dependingontheoperatingsystemyouareusing,doone

ofthefollowing:

FortheWindowsXPorWindowsVistaoperatingsystem:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectVideoSetup.Awindowopens.

3.IntheColorQualityarea,selectMedium(16bit)orHighest(32bit).

Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter9

FortheWindows7operatingsystem:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectVideoSetup.Awindowopens.

3.ClickAdvancedsettings,andthenclicktheMonitortab.

4.SelectHighColor(16bit)orTrueColor(32bit)fromtheColorsdrop-downlistbox.

5.ClickOKtosavethesetting.

Note:ThisfeatureisnotsupportedintheWindows8andWindows8.1operatingsystems.

Settingtheresolutionoftheexternalmonitor

Theadapterenablesyoutosettheresolutionoftheexternalmonitor.

Inextendmodeandsingle-displaymode,youcansettheresolutionoftheexternalmonitorbydoingthe

following:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectScreenResolution,andthenselectthedesiredscreenresolutionoptionfortheexternalmonitor.

Forexample,“2048x1152”meansthatthevideooutputresolutionwillbe2048by1152pixels.

Inthemirrormode,youcansettheresolutionoftheexternalmonitorbydoingthefollowing:

1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.

2.SelectVideoSetup.Awindowopens.

3.Dependingontheoperatingsystemyouareusing,dooneofthefollowing:

•FortheWindowsXPorWindowsVistaoperatingsystem:

IntheResolutionarea,movethesliderrighttoincreaseorlefttodecreasetheresolutionofthe

externalmonitor.

•FortheWindows7,Windows8,orWindows8.1operatingsystem:

IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasethe

resolutionoftheexternalmonitor.

ThetablebelowdisplaysthelistofrefreshratessupportedatvariousscreenresolutionsfortheUSB3.0

toDVI/VGAMonitorAdapter:

Resolution

Refreshrate(Unit:Hz)

1640x48060,67,72,75,85

2720x40070,85,88

3720x48050,60

4768x57650,60

800x48060

6800x60056,60,72,75,85

832x624

8848x48060

91024x60060

101024x76860,70,75,85

111152x864

121152X870

10LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Resolution

Refreshrate(Unit:Hz)

131280x72050,60

141280x76860,75,85

151280x80060

161280x96060,85

171280x102460,75

181360x76860

191366x76850,60

201368x76860

211400x105060,75,85

221440x90060

231600x90060

241600x120060

251680x105060

261920x108050,60

271920x120060

282048x108060

292048x115260

Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter11

12LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

Chapter4.Troubleshooting

ThissectioncontainstroubleshootinginformationfortheUSB3.0toDVI/VGAMonitorAdapter.Ifyou

encounteranyofthefollowingproblemswhenusingtheUSB3.0toDVI/VGAMonitorAdapter,referto

thecorrespondinganswers.

•Q:Whydoesmycomputernotentersleep/hibernation/restartmodesuccessfullywiththeadapter

attachedtothesystem?

A:PleaseupdateyoursystemsideUSB3.0hostcontrollerdrivertosolvethisproblem.Togetthelatest

driver,pleasegotohttp://www.lenovo.com/support.

•Q:WhydoestheHybridGraphicsCardsystem(asystemthathasbothindependentgraphicscardsand

integratedgraphicscardsinstalledinyourcomputer)notsupportmorethanthreeUSB3.0toDVI/VGA

adapters?

A:ThisisaMicrosoftlimitation.TheHybridGraphicsCardsystemsupportsatmostthreeUSB3.0

toDVI/VGAadapterssimultaneously.

•Q:WhydoestheUSB3.0toDVI/VGAMonitorAdapternotworkwhenmycomputerisstarting?

A:TheUSB3.0toDVI/VGAMonitorAdapteronlyworkswhenthecomputerhascompletedthestarting

process.

•Q:WhydoestheUSB3.0toDVI/VGAMonitorAdapternotworkwhenmycomputerisusingaDOS

(DiskOperatingSystem)basedsystem?

A:TheUSB3.0toDVI/VGAMonitorAdapteronlyworksintheMicrosoftWindowsoperatingsystems.

•Q:WhydoesmyDVDplayernotworkwhenItrytoconnecttheextendedmonitor?

A:SomeDVDplayermightnotsupportplayingDVDonanextendedmonitor.YoucanenabletheDVD

playeronanextendedmonitorbydoingthefollowing:

1.ClicktheLenovoUSB3.0toDVI/VGAMonitorAdaptericoninthelowerrightcornerofyour

computerscreen.

2.SelectAdvanced...todirectlyopentheDisplaySettingswindow.

3.IntheDisplaySettingswindow,selectSettings.Selecttheserialnumberofyourexternalmonitor

andthenselectmakeittheprimarydisplay.

4.TrytoplayyourDVDvideoontheextendedmonitor.

IfyouencounteranyofthefollowingproblemswhenusingtheUSB3.0toDVI/VGAMonitorAdapter,referto

thecorrespondingsolutions.

•Problem:Theexternalmonitordisplay(s)areblank.

Solution:

–Ensurethatthenotebookcomputerconnectedtotheadapterisrunningcorrectlyandisnotinstandby

orhibernationmode.Whenthenotebookcomputerisinstandbyorhibernationmode,theexternal

monitordisplay(s)arealwaysblank.

–Ensurethatthedevicedriversareinstalledfollowingtheinstallationinstructionsandtheiconforthe

adapterisvisibleintheWindowsnoticationarea.

–Ensurethatthevideooutputfunctionisnotdisabled.

–Ensurethefollowingconnectionsarecorrect:

–TheconnectionbetweentheUSB3.0cableandyournotebookcomputer

–TheconnectionbetweentheUSB3.0portandtheadapter

–Theconnectionbetweenthevideocableandthevideooutputconnectors

Note:FortheconnectionoftheVGAconnector,ensurethattheDVItoVGAadapteralsoissecuredby

thescrewsonbothsidesofit.

–Iftheproblempersists,disconnectallconnectionsoftheUSB3.0toDVI/VGAMonitorAdapter,and

uninstalltheUSB3.0toDVI/VGAMonitorAdapterdevicedriver.Then,reinstalltheUSB3.0toDVI/VGA

MonitorAdapterandthedevicedriver.

•Problem:Youcannotplaybackvideosonyourexternalmonitor(s)butcanplaythembackonyour

notebookcomputermonitor.

Solution:SomenotebookcomputersdonotsupporttheCertiedOutputProtectionProtocol(COPP),

andyouwillnotbeabletoplaybacktheprotectedvideosontheexternalmonitorsconnectedtothe

USB3.0toDVI/VGAMonitorAdapter.TheCorelWinDVD10programalsohaslimitationsonplaying

backvideosintheWindowsXPoperatingsystem.Toplaybackvideosontheexternalmonitor(s),you

canconnecttheexternalmonitor(s)totheVGAconnector(s)onyournotebookcomputer,andextend

thedisplaytotheexternalmonitor(s).Formoreinformationaboutconguringthedisplaysettings,see

“Workingwiththeadapterutility”onpage8

•Problem:Youcannotdraganapplicationwindowtotheothermonitor(s)intheWindowsXPorWindows

Vistaoperatingsystem.

Solution:IntheWindowsXPorWindowsVistaoperatingsystem,youcannotdragamaximizedwindow

unlessyoureducethewindowtoasmallersize.

Todragawindowfromonemonitortotheother(s),dothefollowing:

1.Onthewindowthatyouwanttodrag,clicktheRestoreDownbuttonordouble-clickthetitlebarto

makethewindowexitfromitsmaximizedstatus.

2.Dragthetitlebarofthewindowtothemonitorthatyouwantthewindowtobedisplayed.

•Problem:Theimagesontheexternalmonitor(s)utter.

Solution:Tosolvetheproblem,checkthefollowing:

–Ensurethattheexternalmonitor(s)arewellconnectedtothevideooutputconnectorsoftheUSB3.0

toDVI/VGAMonitorAdapter.

–Checkthedisplayresolutionsettingofthenotebookcomputerandensurethattheresolutionis

supportedbytheUSB3.0toDVI/VGAMonitorAdapter.

–CheckthatyoudonotselectOptimizeforVideointheWindowsVistaorWindows7operating

system.Ifyouselectit,youmightseedoubleimageinfullscreenmodewhenyouright-clickthescreen

toopenthesettingmenus.

•Problem:Theimagesontheexternalmonitor(s)arenotincorrectcolors.

Solution:Tosolvetheproblem,dothefollowing:

1.Ensurethattheexternalmonitor(s)arewellconnectedtothevideooutputconnectorsoftheUSB3.0

toDVI/VGAMonitorAdapter.

2.Checkthedisplayresolutionsettingofthecomputerandensurethattheresolutionissupported

bytheUSB3.0toDVI/VGAMonitorAdapter.

•Problem:YourcomputercanplaybackWebashes.However,whenyoudragthewindowtotheexternal

monitor(s)andmaximizetheplaybackwindow,theplaybackstops.

Solution:Tosolvetheproblem,updateyourAdobe

Flash

Playertothelatestversion.

14LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour

location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

16LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide

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Lenovo USB 3.0 to DVI/VGA Monitor Adapter User manual

Lenovo USB 3.0 to DVI/VGA Monitor Adapter User manual

Lenovo USB 3.0 to DVI/VGA Monitor Adapter User manual

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