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  3. USB 3.0 to DVI/VGA Monitor Adapter

Lenovo USB 3.0 to DVI/VGA Monitor Adapter User manual

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LenovoUSB3.0toDVI/VGAMonitorAdapter
UserGuide
http://www.lenovo.com/safety
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage17
.
FirstEdition(September2013)
©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Chapter1.AbouttheUSB3.0to
DVI/VGAMonitorAdapter.......1
Productdescription..............1
Installationrequirements............2
Chapter2.InstallingtheUSB3.0to
DVI/VGAMonitorAdapter.......3
Installingthedevicedriver...........3
Uninstallingthedevicedriver..........3
InstallingtheUSB3.0toDVI/VGAMonitor
Adapter..................5
Chapter3.UsingtheUSB3.0to
DVI/VGAMonitorAdapter.......7
Usingthethreemodes............7
Workingwiththeadapterutility.........8
Chapter4.Troubleshooting......13
AppendixA.ServiceandSupport...15
Onlinetechnicalsupport...........15
Telephonetechnicalsupport.........15
AppendixB.LenovoLimited
Warranty................17
Part1-GeneralTerms...........17
Part2-Country-specicTerms........19
Part3-WarrantyServiceInformation......22
SuplementodeGarantíaparaMéxico......23
AppendixC.Electronicemission
notices................25
FederalCommunicationsCommissionDeclaration
ofConformity...............25
AppendixD.Notices..........29
Recyclinginformation............29
RecyclinginformationforBrazil........29
ExportClassicationNotice.........30
Trademarks................30
AppendixE.RestrictionofHazardous
SubstancesDirective(RoHS).....31
EuropeanUnionRoHS...........31
ChinaRoHS................31
TurkishRoHS...............31
UkraineRoHS...............31
IndiaRoHS................31
©CopyrightLenovo2013
i
iiLenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
Chapter1.AbouttheUSB3.0toDVI/VGAMonitorAdapter
ThismanualprovidesproductdescriptionandinstructionsforinstallingandusingtheLenovo
®
USB3.0to
DVI/VGAMonitorAdapter(hereaftercalledtheUSB3.0toDVI/VGAMonitorAdapter).
Theappendicesofthisguidecontainwarrantyinformationandlegalnotices.
Productdescription
TheUSB3.0toDVI/VGAMonitorAdapterisaportable,plug-and-playUSBVideodevicethatenablesyou
toconnectyourcomputertoamonitororaprojectorusinganavailableUSB2.0portorUSB3.0Porton
yourcomputer.Itexpandsyourworkspace,thusenablingyoutoviewmoredataandapplications.The
USB3.0toDVI/VGAMonitorAdapterishot-swappable;thatis,youcanremoveitfromyourcomputerany
timewithoutrestartingyourcomputer.
TheUSB3.0toDVI/VGAMonitorAdapterhasthefollowingfeatures:
•CompatiblewithbothDVI(DigitalVisualInterface)digitalmonitorandVGA(VideoGraphicsArray)analog
monitorthroughaDVItoVGAadapter
•Extend(stretched)modeandMirror(clone)modesettings
•Supportamaximumof2048x1152widescreenresolution
•Supportuptosixadaptersattachedtothesystematthesametime
•ImageRotationsettings:Normal,RotatedLeft,RotatedRight,andUpside-Downimagedisplay
Youroptionpackageincludesthefollowing:
•LenovoUSB3.0toDVIMonitorAdapter
•USB3.0cable
•DVI-to-VGAmonitoradapter(requiredwhenattachingVGAanalogmonitors)
•LenovoUSB3.0toDVI/VGAMonitorAdaptersetupposter
•SoftwareandUserGuideDisc
©CopyrightLenovo2013
1
Installationrequirements
Beforeinstallingthedevice,ensurethatyourcomputerhasoneofthefollowingoperatingsystemsinstalled:
•Microsoft
®
Windows
®
XP(32-bit)
•MicrosoftWindowsVista
®
(32-bitor64-bit)
•MicrosoftWindows7(32-bitor64-bit)
•MicrosoftWindows8(64-bit)
•MicrosoftWindows8.1(64-bit)
Beforeinstallingthedevice,ensurethatyourcomputermeetsthefollowinghardwarerequirements:
•AnavailableCDorDVDdrive
•AnavailableUSB2.0orUSB3.0port
•AnATI,Intel
®
,orNVIDIAgraphicscardinstalled
•1GBofmemory
•1.6GHzofdual-coreCentralProcessingUnit(CPU)
•30MBoffreespaceontheharddiskdriveonwhichyouwanttoinstallthedevicedriver
•Whenyouareusingadockingstation,makesurethattheUSBportsonthedockingstationareUSB
2.0andUSB3.0compliant.
Note:Beforeinstallingthisdevice,itisrecommendedthatyouchecktheLenovoSupportWebsites
(http://www.lenovo.com/supportandhttp://www.lenovo.com/support/monitoraccessories)forthelatest
softwareupdates,includingupdatedbasicinput/outputsystemcode(BIOS),utilityprograms,devicedrivers,
andothersoftwareupdates.Youareresponsiblefordownloadingandinstallingdesignatedsoftware
updatesfromtheSupportWebsitesorotherelectronicmedia,andfollowingtheinstructionsthatyour
ServiceProviderprovides.
2LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
Chapter2.InstallingtheUSB3.0toDVI/VGAMonitorAdapter
ThischapterprovidesinformationonhowtoinstalltheUSB3.0toDVI/VGAMonitorAdapter.
Installingthedevicedriver
Note:BeforeinstallingtheUSB3.0toDVI/VGAMonitorAdaptertoyourcomputer,besuretoinstallthe
devicedriver.Otherwise,theUSB3.0toDVI/VGAMonitorAdapterwillnotworkcorrectly.
ToinstallthedevicedriverontheWindowsXP,WindowsVista,Windows7,Windows8,orWindows8.1
operatingsystem,dothefollowing:
1.Saveanyopendocumentsandexitallapplications.
2.InserttheSoftwareandUserGuideDiscintotheopticaldrive.Thediscstartsautomatically.Ifthedisc
doesnotstartautomatically,dooneofthefollowing:
•Iftheautoplaywindowopens,clickRunViewHtml.exe.
•Iftheautoplaywindowdoesnotopen,dooneofthefollowing:
–FortheWindowsXP,WindowsVista,orWindows7operatingsystem,gointoMyComputeror
Computer,thendouble-clicktheCD/DVDdriveicon.
–FortheWindows8orWindows8.1operatingsystem,openFileExplorerandclickComputeror
ThisPC,thendouble-clicktheCD/DVDdriveicon.
3.Selectyourlanguage.
4.ClickSoftwareintheleftpaneofthewindow.
5.Followtheinstructionsonthescreentoinstallthedevicedriver.
6.Restartyourcomputerafterthecompletionmessageisdisplayed.Thesystemwillautomaticallyidentify
andconguretheUSB3.0toDVI/VGAadapter.ThevideooutputfunctionoftheUSB3.0toDVI/VGA
adapterwillbeautomaticallyenabledafterthecongurationiscompleted.
Uninstallingthedevicedriver
TouninstallthedevicedriverfromtheWindowsXP,WindowsVista,Windows7,Windows8,orWindows
8.1operatingsystem,dothefollowing:
FortheWindowsXPoperatingsystem:
1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.
2.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
3.DependingonyourControlPanelmode,clickordouble-clickAddorRemovePrograms.
4.ClicktheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftware,andthenclickRemove.
5.Followtheinstructionsonthescreen.
FortheWindowsVistaorWindows7operatingsystem:
1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.
2.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
3.DependingonyourControlPanelmode,dooneofthefollowing:
•ClicktheUninstallaprogramoptionundertheProgramsmenu.
©CopyrightLenovo2013
3
•ClickProgramsandFeatures.
4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.
TheUninstall/Changeoptionisdisplayed.
5.ClickUninstall/Change.
6.Followtheinstructionsonthescreen.
FortheWindows8operatingsystem:
1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.
2.GotoControlPanelbydoingoneofthefollowing:
•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettings➙ControlPanel.
•FromtheStartscreen,dothefollowing:
a.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
b.ClickSearch.
c.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystem
section.
3.DependingonyourControlPanelmode,dooneofthefollowing:
•ClicktheUninstallaprogramoptionundertheProgramsmenu.
•ClickProgramsandFeatures.
4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.
TheUninstall/Changeoptionisdisplayed.
5.ClickUninstall/Change.
6.Followtheinstructionsonthescreen.
FortheWindows8.1operatingsystem:
1.ExitallapplicationsthatusetheUSB3.0toDVI/VGAMonitorAdapter.
2.GotoControlPanelbydoingoneofthefollowing:
•Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms,andthenclickSettings➙ControlPanel.
•FromtheStartscreen,dothefollowing:
a.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.
b.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.
3.DependingonyourControlPanelmode,dooneofthefollowing:
•ClicktheUninstallaprogramoptionundertheProgramsmenu.
•ClickProgramsandFeatures.
4.SelecttheLenovoUSB3.0toDVI/VGAMonitorAdaptersoftwareandthenright-clickyourmouse.
TheUninstall/Changeoptionisdisplayed.
5.ClickUninstall/Change.
6.Followtheinstructionsonthescreen.
4LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
InstallingtheUSB3.0toDVI/VGAMonitorAdapter
ToinstalltheUSB3.0toDVI/VGAMonitorAdapter,dothefollowing:
1.ConnecttheUSBcabletotheUSB3.0toDVI/VGAMonitorAdapter.
2.Dependingonyourmonitortype,dooneofthefollowing:
•IfyouareusingaDVImonitor,connecttheDVImonitorcabletotheUSB3.0toDVI/VGAMonitor
Adapter,andthengotostep3.
•IfyouareusingaVGAmonitor,dothefollowing:
a.ConnecttheVGAmonitorcabletotheDVI-to-VGAadapter.
b.ConnecttheDVI-to-VGAmonitoradaptertotheUSB3.0toDVI/VGAMonitorAdapter.
Chapter2.InstallingtheUSB3.0toDVI/VGAMonitorAdapter5
3.ConnecttheotherendoftheUSB3.0cabletoanavailableUSBportonyourcomputer,asshown:
Note:Youcanattachyourcomputertoatmostsixexternalmonitorsatthesametimeusingsixadapters.
Therewillbeauniqueserialnumberforeachmonitor.
6LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter
ThischapterprovidesinformationaboutconguringyourmonitorusingtheUSB3.0toDVI/VGAMonitor
Adapter.
Note:TheLenovoUSB3.0toDVI/VGAMonitorAdaptericonreferencedinthischapterisdisplayedonly
whenanexternalmonitorisconnectedtotheadapter.
Usingthethreemodes
Theadapterworksinthefollowingthreevideooutputmodes:
•Extendmode
•Mirrormode
•Single-displaymode
Bydefault,theUSB3.0toDVI/VGAMonitorAdapterworksinextendmode.
Extendmode
Whentheadapterisinextendmode,itsplitsyourdisplayacrossmultiplemonitors.
Therearethreeoptionswhenyouareusingextendmode:
•Extend:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay
andtheexternalmonitor(s)becomethesecondarydisplay(s),andtheexternalmonitordisplay(s)areon
therightsideofthenotebookcomputermonitordisplaybydefault.
•ExtendTo:Whenyouselectthisoption,yournotebookcomputermonitorbecomestheprimarydisplay
andtheexternalmonitor(s)becomethesecondarydisplay(s).Youcangiveeachmonitoritsownframe
bufferthroughthesubmenuoptionsRight,Left,Above,andBeloworthroughdragoperations.The
displayspaceisacontinuousarea;therefore,windowsandobjectscanbemovedbetweendifferent
displays,orevenstraddledacrossmultipledisplays.
•SetasMainMonitor:Whenyouselectthisoption,theexternalmonitor(s)becometheprimarydisplay(s)
andthenotebookcomputermonitorbecomesthesecondarydisplay.
Inextendmode,youcandraganddropwindowsfromonedisplaytotheother(s).Also,youcanincrease
yourproductivitybydoingthefollowing:
•Readinge-mailsononedisplayandopeningtheattachmentsontheother(s)
•Expandingaspreadsheetacrossmultipledisplays
•Increasingyourworkareabyputtingallthepaletteandtoolbarsontheotherdisplay(s)whenyouare
doinggraphicsediting
•Keepingthedesktopononedisplayandwatchingvideosontheother(s)
Toenterextendmode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.Selectonefromthefollowing:
•Extend
•ExtendTo
•SetasMainMonitor
©CopyrightLenovo2013
7
Toexitextendmode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectOfftoexitextendmode.
Mirrormode
Whentheadapterisinmirrormode,itclonesyournotebookcomputerscreentotheexternalmonitor(s).The
adapterautomaticallyselectsthesettings(screenresolution,colorquality,andrefreshrate)fortheexternal
monitor(s),whichwillenablethebestresolutionbasedonyournotebookcomputer.
Toentermirrormode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectMirrortoentermirrormode.
Toexitmirrormode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectOfftoexitmirrormode.
Single-displaymode
Whentheadapterisinsingle-displaymode,itenablesyoutoshowyourdesktopononlyonescreen.
Therearetwooptionswhenyouareusingsingle-displaymode:
•NotebookMonitorOff:Whenyouselectthisoption,thedisplayofyournotebookcomputermonitor
turnsoffandthedisplayoftheexternalmonitorturnson.
Note:ThisoptionisavailablewhenthereisonlyoneexternalmonitorconnectedtotheUSB3.0to
DVI/VGAadapter.
•Off:Whenyouselectthisoption,thedisplayofexternalmonitor(s)turnoffandthedisplayofyour
notebookcomputermonitorturnson.
Toentersingle-displaymode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectNotebookMonitorOfforOff.
Toexitsingle-displaymode,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectOfftoexitsingle-displaymode.
Workingwiththeadapterutility
Theutilityenablesyoutocongurethedisplaysettingsoftheadapter.
Note:Thesettingsyouhaveconguredfortheadapterwillberetainedeachtimewhenyouconnect
thenotebookcomputertotheadapter.Thisfeatureenablesyoutouseyournotebookcomputerwith
multipledongles.
Checkingforupdates
ThisfeatureenablesyoutocheckwhetherthereisanyupdateforthedevicedriverintheWindows7,
Windows8,andWindows8.1operatingsystems.
8LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
Tocheckforupdates,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectCheckforupdates,andtheutilitywillautomaticallysearchwhetherthereisanyupdatefor
thedevicedriver.
Notes:
•TheLenovoUSB3.0toDVI/VGAMonitorAdaptericonreferencedinthischapterisdisplayedonlywhen
anexternalmonitorisconnectedtotheadapter.
•ThisfeatureissupportedintheWindows7,Windows8,andWindows8.1operatingsystems.
•EnsurethatyournotebookcomputerisconnectedtotheInternetwhenyouareusingthisfeature.
Optimizingthevideoplaybackquality
IntheWindowsVista,Windows7,Windows8,orWindows8.1operatingsystem,theadapterenablesyou
tooptimizethevideoplaybackqualitywhentherearesomequalityissues,suchasatearorsplit.After
optimizing,thedisplaywillbesmootherandclearer.
Tooptimizethevideoplaybackquality,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectOptimizeforVideo.
Note:ThissettingisnotsupportedintheWindowsXPoperatingsystem.
Rotatingtheexternalmonitordisplay
TheUSB3.0toDVI/VGAMonitorAdapterenablesyoutorotateonlyyourexternalmonitordisplay(s)as
youwant.
Torotatetheexternalmonitordisplay,dothefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectScreenRotation,andthenselectoneofthefollowingoptions:
•Normal:Theexternalmonitordisplayremainthesameasyournotebookcomputermonitordisplay.
•RotatedLeft:Theexternalmonitordisplayrotate90degreestotheleft.
•RotatedRight:Theexternalmonitordisplayrotate90degreestotheright.
•Upside-Down:Theexternalmonitordisplaybecomeupside-down.
Note:Foranormaldisplay,youcancontinuallyclickRotatedLeftorRotatedRightuntilthedisplay
becomesupside-down.
Settingthecolorqualityoftheexternalmonitor
TheUSB3.0toDVI/VGAMonitorAdapterenablesyoutoselectatargetcolorqualityfortheexternalmonitor
display.Theavailableoptionsare16-bitor32-bit.Bitmeansthecolordepthofthedisplay.Thedefaultand
recommendedsettingis32-bit.
Tosetthecolorqualityoftheexternalmonitor,dependingontheoperatingsystemyouareusing,doone
ofthefollowing:
FortheWindowsXPorWindowsVistaoperatingsystem:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectVideoSetup.Awindowopens.
3.IntheColorQualityarea,selectMedium(16bit)orHighest(32bit).
Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter9
FortheWindows7operatingsystem:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectVideoSetup.Awindowopens.
3.ClickAdvancedsettings,andthenclicktheMonitortab.
4.SelectHighColor(16bit)orTrueColor(32bit)fromtheColorsdrop-downlistbox.
5.ClickOKtosavethesetting.
Note:ThisfeatureisnotsupportedintheWindows8andWindows8.1operatingsystems.
Settingtheresolutionoftheexternalmonitor
Theadapterenablesyoutosettheresolutionoftheexternalmonitor.
Inextendmodeandsingle-displaymode,youcansettheresolutionoftheexternalmonitorbydoingthe
following:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectScreenResolution,andthenselectthedesiredscreenresolutionoptionfortheexternalmonitor.
Forexample,“2048x1152”meansthatthevideooutputresolutionwillbe2048by1152pixels.
Inthemirrormode,youcansettheresolutionoftheexternalmonitorbydoingthefollowing:
1.ClicktheadaptericonintheWindowsnoticationarea.Apop-upmenuopens.
2.SelectVideoSetup.Awindowopens.
3.Dependingontheoperatingsystemyouareusing,dooneofthefollowing:
•FortheWindowsXPorWindowsVistaoperatingsystem:
IntheResolutionarea,movethesliderrighttoincreaseorlefttodecreasetheresolutionofthe
externalmonitor.
•FortheWindows7,Windows8,orWindows8.1operatingsystem:
IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasethe
resolutionoftheexternalmonitor.
ThetablebelowdisplaysthelistofrefreshratessupportedatvariousscreenresolutionsfortheUSB3.0
toDVI/VGAMonitorAdapter:
SN
Resolution
Refreshrate(Unit:Hz)
1640x48060,67,72,75,85
2720x40070,85,88
3720x48050,60
4768x57650,60
5
800x48060
6800x60056,60,72,75,85
7
832x624
75
8848x48060
91024x60060
101024x76860,70,75,85
111152x864
75
121152X870
75
10LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
SN
Resolution
Refreshrate(Unit:Hz)
131280x72050,60
141280x76860,75,85
151280x80060
161280x96060,85
171280x102460,75
181360x76860
191366x76850,60
201368x76860
211400x105060,75,85
221440x90060
231600x90060
241600x120060
251680x105060
261920x108050,60
271920x120060
282048x108060
292048x115260
Chapter3.UsingtheUSB3.0toDVI/VGAMonitorAdapter11
12LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
Chapter4.Troubleshooting
ThissectioncontainstroubleshootinginformationfortheUSB3.0toDVI/VGAMonitorAdapter.Ifyou
encounteranyofthefollowingproblemswhenusingtheUSB3.0toDVI/VGAMonitorAdapter,referto
thecorrespondinganswers.
•Q:Whydoesmycomputernotentersleep/hibernation/restartmodesuccessfullywiththeadapter
attachedtothesystem?
A:PleaseupdateyoursystemsideUSB3.0hostcontrollerdrivertosolvethisproblem.Togetthelatest
driver,pleasegotohttp://www.lenovo.com/support.
•Q:WhydoestheHybridGraphicsCardsystem(asystemthathasbothindependentgraphicscardsand
integratedgraphicscardsinstalledinyourcomputer)notsupportmorethanthreeUSB3.0toDVI/VGA
adapters?
A:ThisisaMicrosoftlimitation.TheHybridGraphicsCardsystemsupportsatmostthreeUSB3.0
toDVI/VGAadapterssimultaneously.
•Q:WhydoestheUSB3.0toDVI/VGAMonitorAdapternotworkwhenmycomputerisstarting?
A:TheUSB3.0toDVI/VGAMonitorAdapteronlyworkswhenthecomputerhascompletedthestarting
process.
•Q:WhydoestheUSB3.0toDVI/VGAMonitorAdapternotworkwhenmycomputerisusingaDOS
(DiskOperatingSystem)basedsystem?
A:TheUSB3.0toDVI/VGAMonitorAdapteronlyworksintheMicrosoftWindowsoperatingsystems.
•Q:WhydoesmyDVDplayernotworkwhenItrytoconnecttheextendedmonitor?
A:SomeDVDplayermightnotsupportplayingDVDonanextendedmonitor.YoucanenabletheDVD
playeronanextendedmonitorbydoingthefollowing:
1.ClicktheLenovoUSB3.0toDVI/VGAMonitorAdaptericoninthelowerrightcornerofyour
computerscreen.
2.SelectAdvanced...todirectlyopentheDisplaySettingswindow.
3.IntheDisplaySettingswindow,selectSettings.Selecttheserialnumberofyourexternalmonitor
andthenselectmakeittheprimarydisplay.
4.TrytoplayyourDVDvideoontheextendedmonitor.
IfyouencounteranyofthefollowingproblemswhenusingtheUSB3.0toDVI/VGAMonitorAdapter,referto
thecorrespondingsolutions.
•Problem:Theexternalmonitordisplay(s)areblank.
Solution:
–Ensurethatthenotebookcomputerconnectedtotheadapterisrunningcorrectlyandisnotinstandby
orhibernationmode.Whenthenotebookcomputerisinstandbyorhibernationmode,theexternal
monitordisplay(s)arealwaysblank.
–Ensurethatthedevicedriversareinstalledfollowingtheinstallationinstructionsandtheiconforthe
adapterisvisibleintheWindowsnoticationarea.
–Ensurethatthevideooutputfunctionisnotdisabled.
–Ensurethefollowingconnectionsarecorrect:
–TheconnectionbetweentheUSB3.0cableandyournotebookcomputer
–TheconnectionbetweentheUSB3.0portandtheadapter
©CopyrightLenovo2013
13
–Theconnectionbetweenthevideocableandthevideooutputconnectors
Note:FortheconnectionoftheVGAconnector,ensurethattheDVItoVGAadapteralsoissecuredby
thescrewsonbothsidesofit.
–Iftheproblempersists,disconnectallconnectionsoftheUSB3.0toDVI/VGAMonitorAdapter,and
uninstalltheUSB3.0toDVI/VGAMonitorAdapterdevicedriver.Then,reinstalltheUSB3.0toDVI/VGA
MonitorAdapterandthedevicedriver.
•Problem:Youcannotplaybackvideosonyourexternalmonitor(s)butcanplaythembackonyour
notebookcomputermonitor.
Solution:SomenotebookcomputersdonotsupporttheCertiedOutputProtectionProtocol(COPP),
andyouwillnotbeabletoplaybacktheprotectedvideosontheexternalmonitorsconnectedtothe
USB3.0toDVI/VGAMonitorAdapter.TheCorelWinDVD10programalsohaslimitationsonplaying
backvideosintheWindowsXPoperatingsystem.Toplaybackvideosontheexternalmonitor(s),you
canconnecttheexternalmonitor(s)totheVGAconnector(s)onyournotebookcomputer,andextend
thedisplaytotheexternalmonitor(s).Formoreinformationaboutconguringthedisplaysettings,see
“Workingwiththeadapterutility”onpage8
.
•Problem:Youcannotdraganapplicationwindowtotheothermonitor(s)intheWindowsXPorWindows
Vistaoperatingsystem.
Solution:IntheWindowsXPorWindowsVistaoperatingsystem,youcannotdragamaximizedwindow
unlessyoureducethewindowtoasmallersize.
Todragawindowfromonemonitortotheother(s),dothefollowing:
1.Onthewindowthatyouwanttodrag,clicktheRestoreDownbuttonordouble-clickthetitlebarto
makethewindowexitfromitsmaximizedstatus.
2.Dragthetitlebarofthewindowtothemonitorthatyouwantthewindowtobedisplayed.
•Problem:Theimagesontheexternalmonitor(s)utter.
Solution:Tosolvetheproblem,checkthefollowing:
–Ensurethattheexternalmonitor(s)arewellconnectedtothevideooutputconnectorsoftheUSB3.0
toDVI/VGAMonitorAdapter.
–Checkthedisplayresolutionsettingofthenotebookcomputerandensurethattheresolutionis
supportedbytheUSB3.0toDVI/VGAMonitorAdapter.
–CheckthatyoudonotselectOptimizeforVideointheWindowsVistaorWindows7operating
system.Ifyouselectit,youmightseedoubleimageinfullscreenmodewhenyouright-clickthescreen
toopenthesettingmenus.
•Problem:Theimagesontheexternalmonitor(s)arenotincorrectcolors.
Solution:Tosolvetheproblem,dothefollowing:
1.Ensurethattheexternalmonitor(s)arewellconnectedtothevideooutputconnectorsoftheUSB3.0
toDVI/VGAMonitorAdapter.
2.Checkthedisplayresolutionsettingofthecomputerandensurethattheresolutionissupported
bytheUSB3.0toDVI/VGAMonitorAdapter.
•Problem:YourcomputercanplaybackWebashes.However,whenyoudragthewindowtotheexternal
monitor(s)andmaximizetheplaybackwindow,theplaybackstops.
Solution:Tosolvetheproblem,updateyourAdobe
®
Flash
®
Playertothelatestversion.
14LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
AppendixA.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour
location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.
Telephonetechnicalsupport
InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
congurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone
.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
©CopyrightLenovo2013
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16LenovoUSB3.0toDVI/VGAMonitorAdapterUserGuide
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