Teleco Troubleshooting-Magic Sat Motor–Easy-SuperDigital-TSDR5000-DigitalPlusCI-2002A-TSR5012 User manual

Troubleshooting

GB

Magic Sat Motor

Easy

Super Digital

TSDR 5000

Digital Plus CI

2002 A

TSR 5012

Troubleshooting

1

It rotates but does not

track the satellite

Check that:

a) the coaxial cable is properly connected to the LNB

b) the LNB supporting arm is properly open with regard to the dish

c) the LNB is in the focus of the dish (see drawing with measures).

d) the dish is not warped (see drawings).

2

Error message,

motors locked with

dish down

Check the electrical contacts between the extension cable and the

motor cable for proper condition.

3

It gets an elevation of

about 45° and then

shows a motors

locked error on the

screen

Check the electrical contact of the purple wire “step encoder

elevation” in the motor cable for proper condition.

It can even be caused by any water seepage inside the motor unit

resulting in damage to the T0074 printed circuit. T0074 is to be

replaced.

Break of the encoder electronic circuit inside the Bosch motor,

replace the motor.

4

It gets proper

elevation and 45°

approx. rotation, then

shows a motors

locked error on the

screen

Check the electrical contact of the red wire “step encoder rotation” in

the motor cable for proper condition.

It can even be caused by any water seepage inside the motor unit

resulting in damage to the T0074 printed circuit. T0074 is to be

replaced.

Break of the encoder electronic circuit inside the Bosch motor,

replace the motor.

5

It rotates with the

dish down

The two bolts which fasten the dish arm to the motor unit are likely

to be loose.

Via the control unit, restore the motor in parking status, then tighten

the two fastening bolts, keeping the dish in parking position.

6

Connector F of the

coaxial cable is torn

Use a connector F50. Remember that the core of the coaxial cable

RG58 is multiwire, so the core portion coming out of the connector F

is to be whitened with tin in order to get it stiff. Pay attention that no

wire of the shielding touches the core.

Magic Sat

Motor

7

In the parking stage,

the fuse of the control

unit burns out

In the parking stage the motor must reach the internal limit switches

and close their NO contact.

Check that:

a) the limit switch presser acts on the reed of the switch before it

rests against the mechanical stop, otherwise move the switch slightly

away from the mechanical stop (keep about 1mm distance between

the reed of the pressed switch and teh nechanical stop)

b) proper electric connection between the switch and the wires

colored:

Light blue ► rotation switch

Black ► common (earth) switch

White ► elevation switch

of the motor extension cable up to the control unit.

1

OFF always appears

on the display

The green safety wire has always +12V voltage

It must only be live when the vehicle motor is on

2

ON and then OFF

appear for an instant

on the display

When assembling the control panel, the antenna closing key

remained pressed. Screw out the panel closing screw a little.

3

ER1 appears on the

display

No satellite found. It is necessary to check that the Magic Sat Easy is

positioned in such a way as to receive the desired satellite.

After making the above check, if the satellite is not yet tracked,

check according to step 1 of the Magic Sat motor.

4

ER2 appears on the

display

The elevation motor is locked.

Make sure that the regular movement is not hindered by any external

objects.

If there is no mechanical hindrance, make the checks described at

steps 2 and 3 of the Magic Sat motor.

5

ER3 appears on the

display

The rotation motor is locked.

Make sure that the regular movement is not hindered by any external

objects.

If there is no mechanical hindrance, make the check described at step

4 of the Magic Sat motor.

Easy

6

ER9 appears on the

display

During the switch-on stage an error happened in the motor unit.

Make sure that the regular movement is not hindered by any foreign

objects.

If there is no mechanical hindrance, make the checks described at

steps 2 and 7 of the Magic Sat motor.

1

The satellite is not

tracked

Make sure that the searched satellite can be received in the area

where the Super Digital is located.

Make sure that the LNB is powered by the coaxial cable and that it is

connected to the screw connector coded LNB-IN.

2

The display lights up

but cannot be

switched on via the

remote control

Make sure that the connector of the MIR is properly plugged in the

receiver.

Make sure that the remote control batteries are properly fitted and

charged.

3

When switching on,

the main menu is

displayed.

No channels are stored in the memory of the receiver. There are two

solutions:

1

st

perform a reinstallation and then a data acquisition from the

satellite via the “service installation” menu.

2

nd

via a PC, download software + firmware concerning your

receiver from out web site www.telecogroup.com.

Super Digital

and

TSDR 5000

4

After switching on,

everything is off

a) fuse disconnected (external 10A Super digital)

b) the 27Mhz quartz (X1) does not oscillate, replace the quartz.

1

It rotates but does not

track the satellite

a) Make sure that the searched satellite can be received in the area

where the Digital Plus CI is located.

b) Make sure that the search criteria concerning the searched satellite

are updated.

c) After switching on, the TV screen shows the wording “Initialize

system”, if this wording persists for 11 seconds:

c

1

) check that the LNB is powered.

c

2

) If it is powered, replace the LNB.

c

3

) If the LNB is not powered, check the status of the coaxial cable

and the Metal Loop on the back of the receiver.

d) The Sat Search mode must be set to AUTO and the OFF-SET

values must be set at 0Mhz (you can find them in the configuration

menu)

2

Does not switch to

digital automatically

This function is factory-set in the programs P3 or P403. Either

program depends on the production period.

Digital Plus

CI

3

The analog channels

can be watched, the

digital channels can

not

Make sure that the channels selected in the digital board are the ones

of the tracked satellite.

Check that, when the digital board is on, the screw connector coded

ANTENNA provides a voltage of 13V or 18V, otherwise check this

voltage on the coaxial cable coming out of the receiver and going

into a F connector at 90°.

1

When switching on,

the screen only shows

the software version

of the REC and not

that of the C-box

Remove the cover and check if the 8-pole connector which connects

the receier board to the control box board is properly plugged in.

2

It rotates but does not

track the satellite.

Perform the check described at step 1 of the Digital Plus CI

2002A

3

There is no antenna

signal on the “digital

receiver” connector

Make sure you have put the 2002A receiver in stand-by mode

1

Polarity has beed

accidentally reversed

on the TSR 5012

power supply, which

does not work any

more

Remove the cover and check the status of the fuse (glass tube 5x20

2.5AT) and the diode (1N4007) connected in parallel to the fuse.

2

After powering, the

display does not light

up

Check the +5volt jumper on the printed circuit of the display

TSR 5012

3

On the TV, the screen

lights up but the OSD

menu is not displayed

Make sure you have plugged the Scart cable in the TV socket

(below) and not in the VCR socket (above)

How to measure the LNB focus position with respect to the

dish

VOYAGER 500

MAGICSAT 500

VOYAGER 650

MAGICSAT 650

VOYAGER 850

MAGICSAT 850

F = Cm 48

,

5

F = Cm 71,00

F = Cm 91,00

F

Prescribed distance from the LNB (from the top point of the black

p

lastic ring securing the LNB) to the dish (top point of the outer

stiffening edge)

Test

Place the dish on a flat surface: the edge must adhere

p

erfectly all around the perimeter.

Yes

No

Notes

………………………………………………………………………………………………………………………

ITALY

Via E.Majorana 49

48022 LUGO( RA )

Tel. + 39 0545 25037

Fax.+ 39 0545 32064

Tel. Servizio Assistenza

899 899 856

E-mail:

[email protected]

www.telecogroup.com

Troubleshooting

Magic Sat Motor – Easy - Super Digital - TSDR 5000

- Digital Plus CI - 2002A - TSR 5012

Teleco Troubleshooting-Magic Sat Motor–Easy-SuperDigital-TSDR5000-DigitalPlusCI-2002A-TSR5012 User manual

Teleco Troubleshooting-Magic Sat Motor–Easy-SuperDigital-TSDR5000-DigitalPlusCI-2002A-TSR5012 User manual

Related papers

Other documents