Metronic TouchBOX 3 User manual

Brand: Metronic

Model: TouchBOX 3

Type: User manual

MET624

Digital Satellite Receiver

2500 channels

Parental lock

2 scarts

Wide screen ready

DiSEqC 1.2

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Ref : 441327-3

Your receiver has ventilation slots. These slots must not be obstructed, even partially, in

order to ensure proper ventilation. The lifetime of your device depends on these factors. The

device may not be exposed to dripping or splashing and no object filled with liquid, such as

vases, must be put on the device. Installation in premises which are confined or subject to

temperature or dampness changes (sheds, attics, cellars, tiny rooms, dry risers etc.) may

cause an overheating of the device or a premature ageing resulting in failures that are not

covered by the guarantee.

Never open the receiver even when it is not connected, because it contains electrical

components, which can be dangerous for you. In general, electrical appliances are not

earthed, so you can get electrical discharges (which are not risky), while implementing the

connections. Our advice is to connect the equipment after all the sockets connections have

been made.

To clean the receiver or its remote control, do not use any solvent or detergent. Use only a

dry cloth for dust or slightly dampened with water for the front panel. Always carry out this

operation after having disconnected the receiver from the mains.

For your own safety:

Never open the device. It contains no item that can be serviced by the user. If you open it,

make some changes on circuits or connections of non-compliant equipment it will cancel the

guarantee. If necessary, please return the receiver, for service, only to the point of sale.

In order to reduce the risks of fire, electrocution or damage caused to another equipment

or someone, do not expose the device to dampness, bad weather, dust, sand, sun, cold or

high temperature. You must use the device between 0°C to 40°C; 32°F to 104°F. Place your

receiver in a dry place, safe from dust. It is not designed for outdoor use.

The remote control needs two AAA 1.5V batteries. Check the polarity before fitting them into

the remote control. Do not throw your used battery in the bin, take them to your local store

where special containers are provided to recycle them.

The installation and the use of the receiver are based on pre-programmed channels. In

the event of problem on a channel, get a specialised magazine to find out if this channel is

still broadcasting in Free To Air. For your information, the operators frequently change the

channel’s characteristics without notice.

Your receiver is compatible with DiSEqC 1.2, it could be used then with a DiSEqC 1.2 motor

(or rotator). In case of a DiSEqC 1.2 motorised installation, our advice is to install the motor

in an easily accessible location (avoid chimneys, for example). Motors may have to be

screwed up or lubricated. An installation in a not very accessible place would be difficult for

the maintenance. For your information, the DiSEqC standard is a trademark by Eutelsat.

If you only have one digital tuner, you will not be able to record a different satellite channel

from the one you are watching.

CAUTION

The first time you switch your AccessBOX on, your are

prompted to enter the desired language for On Screen Dislplay.

This language selection window is also shown after resetting

the unit (factory settings).

Altering the settings of the receiver requires to go through

the menus. For an easy reading of this User Guide we have

shortened the operations as: MENU / menu / sub-menu. For

example, when you read:

• Go to MENU / INSTALLATION

/ Manual Scan,

You will have to:

- Press on NORMAL MENU to go to the main menu.

- Press on 4 key to highlight the Installation menu.

- Press on OK to select this menu.

- Press on

6 key to highlight the sub-menu / Manual Scan.

- Press OK to select.

You will notice that the words in bold letters in this user manual

are those which appear on the screen of your television.

This symbol indicates that the

product must not be treated as

household waste. The harmfull

substances possibly contained in

the equipment may have

negative consequences on the environment

and / or the human health. At the end of its

life, bring any electronic equipment back to

your retailer or at the collection point that

your city or town puts at your disposal.

1 Installation advice page 06

Installation of a fixed dish on a satellite page 10

3 Installation on several satellites page 11

4 Installation of a motorised unit page 13

5 Connection on an already installed dish page 23

6 Connection on a dual-head system Astra + Hotbird already aligned page 24

7 Connection on a motorised DiSEqC 1.2 unit already aligned page 25

8 Remote control description page 27

9 Description of front and rear panel page 28

10 Day to day operation page 28

Access to a channel page 29

12 Adding channels page 29

13 Modify / Organize and Manage channels page 32

14 Miscellaneous settings page 34

15 Resetting the receiver page 34

16 Use with a VCR page 35

17 Timer page 36

18 Troubleshooting page 37

Assistance and advice page 39

Channel guide page 41

Installation shortcut:

Purchase of the receiver alone

page 24

(your satellite dish is already aligned)

Purchase of the receiver + satellite dish:

SOMMAIRE

Installation advice

page 06

Satellite dish

1 head page 10

Satellite dish

2 heads page 11

Motorised satellite

dish page 13

A - Choice of the location and satellite dish assembling

Whatever your choice of installation, your fixing must be stable and vertical.

In the event of an obstacle, respect the rule of distances explained below.

Eg : if the dish is 3 meters above the ground, and a 7m high tree might hide the satellite, the

tree must be at least 6m far from the dish (7-3=4, 4x1,5=6).

For the satellite dish assembly, look at the assembly sheet provided with the satellite dish.

CAUTION: Please handle the satellite dish with caution because its fringes may be

sharp.

1 - Installation advice

1 2 3

4 5

7 8

INFO EPG

MENU P+

EXIT P-

FAV A

UDIO

SAT

P+

MOT LOCK LANG

B - Necessary elements:

1 Satellite dish

2 Screw and fixing

3 Offset arm

4 Universal LNB

5 Mast or stand off arm

Recommended diameter minimum: 40 mm

(1,6’’)

6 Satellite receiver

7 TV set PAL for digital reception and PAL/

SECAM for analogue (to be able to watch it in

colour)

8 Scart lead male/male 21 pin

9 «F» plug

10 Cable special for satellite,

(regular TV cable may not work)

13 mm

11 mm

12 mm

10 mm

C - Assembly and insulation of the «F» plug

• The plug must be screwed on the strip iron aluminium.

Take care that there is not a strand of the braid in contact

with the central heart of the coaxial cable

• When your installation is finished, do not forget to protect

the LNB with appropriate water-proof material. (see pic-

ture below).

LNB’s badly insulated or not insulated at all are not

covered by the guarantee.

D - Mounting LNB

• It must be vertically positioned. As shown on figure D2, the cable runs out vertically.

Attention : Never pull off the protection horn of the LNB.

5 mm

8 mm

E - Pre-programmed channels and satellites

Your receiver is delivered pre-programmed on the main satellites available in Europe. Some

satellites require a one-meter satellite dish, you will not be able to receive them with a lower

size satellite dish, even if this satellite appears in your pre-programmed channels list. You will

use these channels to point your satellite dish towards the satellite you want. The Table 1 gives

you the satellite dish necessary size, in the United Kingdom and the Republic of Ireland, for

each satellite, as well as references channel that will be useful for you to align with a satel-

lite.

Important notes:

• Table 1 does not mention the satellites which do not broadcast (or with a very low signal) on

Digital Free to Air. The reference channels were validated at the time of the drafting of this

user manual, we cannot guaranty they will still be there. In the event of problem at the time

of searching for a satellite, get specialised magazine (like What satellite and Digital TV) to

check that the reference channel is still a Free to Air channel.

For the alignment, you must imperatively know which satellite you wish to receive. If you

have any doubt, check the pre-programmed channels at the end of this user manual.

F - Language selection

The first time you switch the unit on, you must

select your language with

56arrows , confirm with

OK and press then EXIT to exit the menus. If this

language selection menu is not displayed, we high-

ly recommend you to reset the unit as explained

§15 page 34. The OSD language also have to be

selected just after a factory reset.

Table 1 : referencesʼ channel

(*) The channel numbers apply to the TV list at output of the factory. If you modify the organisation of the channels, these

numbers are not valid any more.

# SAT Name Position Ø Channel# Channel name TP (freq / SR /pol)

1 Atlantic Bird 3 5°W 60 cm 583 GCPE1 12543 / 27500 / H

3 Astra 19 19,2°E 60 cm 271 TV 5 11568 / 22000 / V

4 Hot Bird 13°E 60 cm 111 ZDF 11054 / 27500 / H

5 Eutelsat W2 16°E 95 cm 532 La 7 12631 / 06111 / H

7 Turksat 1C 42°E 80 cm 680 TRT1 11096 / 27500 / V

8 Astra 2A 28,2°E 60 cm 400 BBC1 London 10773 / 22000 / H

9 Hispasat 30°W 80 cm 590 TV GALICIA 11811 / 27500 / V

10 Arabsat 2A 26°E 120 cm 636 Kuwait 11747 / 27500 / V

11 Sirius 2 5°E 80 cm 573 Moscow o. w. 12380 / 27500 / H

12 Eutelsat W3 7°E 85 cm 555 M6 Suisse 11283 / 27500 / V

2 - Installation of a  xed dish on a satellite

Read the installation advices, and particulary the paragraph E (page 9).

A - Connections

The receiver must be disconnected from the mains, connect directly the LNB to the LNB

input of the receiver. Connect the television to the receiver scart socket output. Switch on the

television and connect the receiver to the mains. The green LED lights on. The red LED is

ON. Press the power key (

) of the remote control, the greenLED lights on. If the television

does not display a black screen with a message «BAD OR NO SIGNAL», check the scart

leads connections and/or force the A/V or EXT mode of your television (see your TV user

manual).

B - Alignment / Satellite dish orientation

Find in Table 1 (page 9) channel number of the reference channel of the satellite that you wish to receive

(example: 400 = BBC ONE for Astra 28°). Type on the remote control the channel number.

Press on the remote control INFO key to show the reception level. This indicator shows normally 0%; the

alignment will consist in directing the satellite dish toward the satellite, leading to a maximum level and

quality.

Beware, it may be useful to search for the south with a compass. However, never use a compass to find the

supposed location of a satellite. For instance, you may guess that Astra 28° is located 28° left from south.

It’s false! Just sweep the dish as explained, this method works better.

Put the satellite dish in a vertical position (the graduations on the back show 20-25°) and roughly direct it

towards the south. Make a slow sweeping (about 20 seconds) of a quarter of a spin on the left then a quarter

of a spin on the right while checking on the television. The indicator should not show anything at this stage.

Incline the satellite dish of 2 degrees (a little less than 1 inch at the top of the dish) towards the top and then

start again the sweeping.

Proceed by 2 degrees steps until the indicator goes up and that the channel appears. Tighten all the screws

definitively, except those which fixing the LNB in its holder. If the indicator increases, but no images appear

on the screen, it means you are on another satellite, it is necessary to continue sweeping.

C - Adjustment of the polarisation

Rotate the LNB clockwise in its holder for a few degrees to further increase the quality of signal. If the

signal decreases, rotate it in the opposite direction.

Once you obtain the best signal, tighten definitively all the screws. Your installation is finished. Press on

EXIT to hide the information banner. You can now watch all the satellite channels from the satellite you just

aligned your satellite dish on.

A - Installation of a bi-head satellite dish

If the receiver has factory settings (brand new or after reset of the

unit), you don’t have to modify the settings to drive a monobloc

(dual-head) LNB dish aimed at Astra (19°) and HotBird. In that

case, install the monobloc as depicted below and align the dish

on HotBird as explained in the previous paragraph. In the general

case, the following text explain how to alter the settings to declare

a DiSEqC 1.0 switch.

• Go on a channel from HotBird (eg 111:ZDF)

• Go to MENU / Installation / Antenna Setup

• On the line DiSEqC mode, select DiSEqC 1.0 with

the key 4

• On the line DiSEqC Port, select 1 with the key4

• Press on the red key (back arrow) to save.

• On the line Satellite, select Astra 19.

• On the line DiSEqC Port, select 2.

• Press on the black key to save and exit.

Alignment of the dish

• Install the monobloc on the dish arm as depicted

on the figure

• Align the dish on HotBird as explained in the previous paragraph

• Check that you receive channels from both Astra and HotBird

• If not, adjust the alignment to receive perfectly both satellites.

Attention, some models of monobloc may have a reverse setting. In that case, you must

change the programming of the receiver (Astra on input port 1 and HotBird on

input port 2).

3 - Installation on several satellites

B - Installation of a DiSEqC 1.0 switch

If you install 2 or more dishes, or 2 LNB on the same dish, you must connect all the LNB

to a switch, featured with one single output, allowing to run one cable between the dish

and the receiver. For the installation, align each dish / each LNB just as if it was alone,

connecting directly this LNB to the receiver with one cable, without any switch. Once all the

dishes are aligned, install the switch and alter the settings of the receiver to properly drive

the switch.

Example for 2 dishes on Astra and Hotbird, Astra beeing connected to the input 2 (or

B) of the switch, and Hotbird beeing connected to 1 (or A)

Settings

See programmings steps of § 3A page 11.

@ You can now watch all pre-programmed channels from Astra and Hotbird.

A - Foreword

This user manual shows you how to install a motorized unit

with the motor, ref: 450907-8. Such installation requires some

operations, on the motor and on the satellite receiver with which

it is supposed to work. To ease the read of this procedure, we

have written it in two parts. The first describe the repetitive ope-

rations that you have to do with the receiver. In the second part

(installation as such), these operations will simply be quoted and

pinpointed by a figure.

4 - Continuous rotation

In the DiSEqC 1.2 menu, highlight the Move field

Press and hold the 4 key to turn West. Press OK to stop the motion. Use 4key to turn East.

5 - Step by step rotation

In the DiSEqC 1.2 menu, highlight the Move field

Press quickly the 4 key to turn one step West. Use 3 key to turn East.

1 - Put the receiver on the satellite reference channel

Put the receiver on the satellite reference channel. Go into the paragraph 1E (page 9) and then locate

the satellite reference channel. In case this channel is not valid anymore, choose, when it is possible, any

channel with a debit (SR) above 20000.

2 - Go into the menu DiSEqC 1.2

Before accessing the DiSEqC 1.2 menu, you must first enable the motor :

•

Go to MENU /

Installation / Antenna Setup

Go to MENU / Installation / Antenna SetupGo to MENU /

•

On the

DiSEqC Mode

 eld, select

DiSEqC 1.2

with

arrow keys

•

Press the the black key to save and exit.

When the DiSEqC 1.2 is enabled, simply press the black key, while viewing channels, to access the

DiSEqC 1.2 menu.

3 - Reset the motor

In the DiSEqC 1.2 menu, press the red key. If you can’t see your dish, wait until the progression bar is

complete. If you can see the dish, you can save time by pressing EXIT as soon as the motor has reached

its reference position.

4 - Installation of a motorised unit

6 - Gives a number to a satellite

•

In the DiSEqC 1.2 menu, highlight the

Position

 eld.

•

With

arrow keys, select the number of the satellite that you want to allocate to the

current satellite.

Note : In case of hesitation, keep the default number. If you change to an number that is already used

by another satellite, a warning window will be displayed. Ignore it if you’re sure about the number you

want to use.

•

Press OK to con rm, the motor will move to the position #1 stored in its memory.

7 - Memorised the satellite position

In the DiSEqC 1.2 menu, highlight the Move field

Press OK to store current position as the position of current satellite.

8 - Display the level indicator

Press the INFO key to display Quality and Level of reception of the current channel.

B - Elements:

1 Satellite dish

2 Screw and fixing

3 Offset arm

4 Universal LNB

5 Mast or stand off arm

Recommended diameter minimum: 40 mm

(1,6’’)

6 Satellite receiver

7 TV set PAL for digital reception and PAL/

SECAM for analogue (to be able to watch it in

colour)

8 Scart lead male/male 21 pin

9 «F» plug

10 Cable special for satellite,

(regular TV cable may not work)

11 Motor 450907

Note : for the motor itself, only a 13

mm spanner is necessary.

1 2 3

4 5

7 8

INFO EPG

MENU P+

EXIT P-

FAV A

UDIO

SAT

P+

MOT LOCK LANG

C - Prepare the motor (see diagram 2)

Assembling

• Make sure the fixing (tube or stand off arm) is stable and strictly vertical. An error bigger

than 1 degree (2 cm, or 3/4 inch per meter) from the vertical will preclude the motor for

working properly. If necessary, add some block between the wall and the fixing. Check

the verticality with a spirit level or a plumb line.

• Make sure the fixing (tube or stand off arm) is stable and strictly vertical. An error bigger

than 1 degree (2 cm, or 3/4 inch per meter) from the vertical will preclude the motor for

working properly. If necessary, add some block between the wall and the fixing. Check the

verticality with a spirit level or a plumb line.

• Assemble together the parts of the motor (diagram 2). Put first the U-screws (1) through

the part (2). While assembling the part (2) with the body, pay attention to the washer (3) :

the part labelled «down» must be placed on the bottom, as shown on the picture.

• Once the motor is assembled, do not fix it straight away on the mast or the stand off arm,

some operations needs to be done near the receiver first.

(1)

(2)

(3)

(4)

(3)

Angle adjustment

Look at the Europe map (below) and find your

elevation angle in relation to the horizontal line. For

example, about 31,5° for Glasgow, 38° for Bordeaux,

39,5° for Napoli, 34,5° for Brussels.

When the right angle as been adjusted, tighten the

screws.

Be sure to read the angle on the side labelled

«ELEVATION», not on the side labelled «LATITUDE» .

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Example for Brussels

Figure 3 : Inclination and angular reading for Hotbird 3

D - Connection

For the installation you will need 2 pie-

ces of cable. The first one, roughly 1,5m

(5ft) to go from the LNB to the motor,

the second one as long as it takes to go

from the motor to the receiver.

Prepare the cables and assemble the

“F” plug at the end of the cable.

Respect the dimension indicated on

the diagram 4; the plug must screw

on the aluminium foil rolled up on the

outer sheath. Make sure that none of the braid strand is in contact with the central core of the

cable.

Connect the receiver to the television set with a scart lead. Put the motor near the receiver,

on a table or on the floor, and connect the receiver LNB input to the Motor RECEIVER output

with the 1,5m (5ft) cable, then switch on the receiver.

(2)(3)

see related paragraph page 13

DEMO LNB

VCR / TV

L/G R/D

100-250V~

50/60Hz

14W

VIDEO AUDIO

receiver

E - Reset the motor

The reset of the motor is to reset its position, and put it at 0°, which means full south.

Go into the DiSEqC 1.2

(2)

menu and then reset the motor

(3)

• The motor will reset while looking for his reference position.

F - Prepare the motor

You will now store the position of Hot Bird then put back the motor precisely at 0° to assem-

ble the satellite dish.

1) Put the receiver on the Hotbird reference channel

(1)

2) Give a number to the Hotbird satellite

(6)

(in any doubt put 4), and then wait until the motor

stops turning.

3) Look on the map of Europe (page 16) and find your Hotbird angular reading in relation to

the vertical lines. For example, 18° E in Glasgow, 15° E in Bordeaux, and 2°W in Napoli.

4) Go into the DiSEqC 1.2

(2)

menu then, with a continuing rotation

(4)

, bring the motor roughly

on the Hotbird azimuth with a step by step rotation

(5)

Example: London = 14°

With the remote control you must make the motor turn until the metallic notch used to read

the azimuth reaches 14°. See example on the picture 6.

When the arrow is on the right hand side of the 0°, the motor turns the dish to the East.

5) Store the Hotbird position

(7)

6) Reset

(3)

the motor to bring it back to the 0° position.

7) Switch off the receiver, take off the cables and then

fix the motor on the wall mount or mast. Tighten the

screws (page 15, figure 2, part #4) with such a torque that it doesn’t fall down, but still allows

to turn around the mast.

8) Direct roughly the motor towards the south. In case of an assembling on a wall, make sure

the wall faces south

(+/- 20%).

9) Link the receiver and the motor with the long wire prepared at the step D.

G - Satellite dish assembling

Assemble the different parts of the satellite dish (see the user manual included with it).

(1)(2)(3)(4)(5)(6)(7)

see related paragraph page 13

Exemple for London

H - Assemble the satellite dish on the

motor

• Assemble the satellite dish and fix it on the

motor’s stem. The satellite dish U-Bolt must be

as low as possible on the stem. As the motor

is at 0°, make sure you perfectly align the dish

offset arm with the motor (diagram H1). In order

to prevent the dish from falling down in case

of breakdown of the U-screw of the dish, we

advise you to put the security-bolt (marked 4

on the figure page 15). If this bolt is to short to

maintain the U-screw, link it to the dish with the

help of a strong wire.

• Direct approximately the whole set (satellite

dish + rotor) towards the south. Adjust the angle

on the back support of the dish, so that the dish

is vertical.

• Switch on the receiver.

• Do a continuous

rotation

(4)

until the stop

75° East and 75° West

to check if there is no

obstacle. If you get

close from an obstacle

during the rotation, go

to paragraph N page 23

to adjust your electronic

limits.

• Put the receiver on the

Hotbird reference channel.

I - Assembling the LNB head

Check the LNB and receiver user manual.

J - Checking

Before going to the final stage (the alignment) check that

your installation looks like the picture J (exept the cables).

(4)

see related paragraph page 13

WRONG

North

South

K - Alignment / Satellite dish orientation

• At the end of the step K, you will receive the Hotbird reference channel on the television

screen. Do not go to step L (adjusting the alignment) if you do not receive this channel.

1) Put the receiver on the Hotbird reference channel then display the signal indicator

(8)

2) While checking the level, sweep slowly (for 20 seconds) a quarter of a turn on the right,

then a quarter of a turn on the left while pivoting the whole (satellite dish + rotor) around the

mast. If the level is not going up, increase the satellite dish incline of 2° and do the same

manual scan. Carry on as above by steps of 2° followed by a sweep until the level increase.

When you are on the right satellite, the image will appear in the background. Adjust it to

obtain the maximum level and quality (bar as long as possible). In some area, it is normal

that you will turn up to 20 sweeps, be patient.

3) Block temporally all the nuts.

L - Orientation adjustment

• Put the receiver on the Atlantic Bird 3 reference

(1)

channel. This satellite doesn’t

broadcast popular or interesting channels. However, its position in the sky makes it an

interesting one for dish and motor alignment.

• Check in diagram L the Atlantic Bird 3 angular reading of your geographical area.

• Give

(6)

a satellite number to Atlantic Bird 3 (put 01 in case of hesitation).

• If the motor does not stop at the right value, bring it with a continuous research

(4)

step by

step

(5)

• Store

(7)

this position for Atlantic Bird 3. Exemple : Edingburg = 2°W

Leave all the menus and check that you correctly receive the Atlantic Bird 3 reference

channel

(3)

. If it is not the case, you have 2 cases:

First case: You do not receive anything at all, even when you slightly move the satellite dish

alignment. In that case, it means that a big error has been made during the installation (mast

not vertical, error between east and West, bad reading of the angle…). Restart the installation

from scratch while checking each detail very carefully.

Second case: You have a bad reception and you have to adjust slightly the satellite dish posi-

tion angle (1 or 2 degrees) to receive correctly Atlantic Bird 3. In that case, the design curve of

the motor is out of line with the real curve. We then advise you to go back to the step K while

putting 2° more for the Hotbird position in your area. If the result is worse, try 2° less.

(1)(3)(4)(5)(6)(7)(8)

see related paragraph page 13

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Metronic TouchBOX 3 User manual

Metronic TouchBOX 3 User manual

Metronic TouchBOX 3 User manual

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