Blackberry BOLD 9700 - VERSION 5 Getting Started Manual

Brand: Blackberry

Model: BOLD 9700 - VERSION 5

Category: Smartphones

Type: Getting Started Manual

This manual is also suitable for

BOLD 9700 - T MOBILE - GETTING STARTED VERSION 5

TM1665

MAT-27282-001

FREE RINGTONES & WALLPAPER

For a limited time, downloads from the hottest new 20th

Century Fox films are on the house. Enjoy wallpaper

featuring your favorite screen stars, voice ringers of

memorable and funny lines, and much more. Just follow

the directions on the other side of this page to be granted

access. Downloading is simple. Controlling your phone’s

ego? Not so simple.

Enjoy free wallpaper of your favorite screen stars, voice ringers

of memorable and funny lines, and much more.

Downloading is simple.

From your computer:

1. Go to www.t-mobile.com/foxinbox.

2. Log in and register for first time access.

3. Choose your phone.

4. Select content and follow directions to download

directly to your phone.

(See inside back cover for instructions.)

own

getting started

5.0"

Gutter width to be

determined by printer

Gutter width to be

determined by printer

5.0"

4.5"

Back Cover Front Cover

Inside Front Cover Inside Back Cover

This is the cover art for 2 booklets: Getting Started & Having Fun.

The booklets are side by side saddle-stich binding (or perfect-bound).

TM1665 Bold-Black Guide_Cover.ai

MATCH COLORS:

RIM

DATE

NOTES

DRAWN BY DIELINE INFORMATION

MANUFACTURER HANDSET COLOR

Bold 9700 - Onyx Black

09.17.09 emk Varies, see callouts

PRINTING STATIONS: 5

CYAN

MAGENTA

PMS Process

Magenta C

YELLOW BLACK

72K

PROCESS

BUILD

65-0-100-42

PROCESS

BUILD

SPOT

OVERVIEW

This guide provides you with everything you need to get

started. If you need additional information on features and

services, please select one of these helpful options:

Use My Account to view your balance,

make a payment or view help content. To install:

On the Home screen, press the Menu key and

then select T-Mobile My Account.

 Refer to your user guide on the CD.

 Visit www.t-mobile.com.

 On the Home screen, press the Menu key and

then select Help.

TABLE OF CONTENTS

Introducing Your Device .................................................. 4

Navigation ........................................................................ 5

Service Activation ............................................................ 6

SIM Card ......................................................................... 7

Battery .............................................................................. 8

Power .............................................................................. 9

Setup Wizard ................................................................... 9

Call Functions ............................................................... 10

Mobile Backup ............................................................... 12

Contacts ........................................................................ 13

Wi-Fi Calling Setup ........................................................ 14

E-mail Setup .................................................................. 18

myFaves

Setup ............................................................ 20

Bluetooth

Setup ............................................................ 27

Synchronization Setup ................................................... 28

Indicators ...................................................................... 31

Emergency Dialing ......................................................... 38

Caring for Your Device ................................................... 39

Tips for Safety ................................................................ 40

Having Fun

Turn to the Having Fun section of this booklet

to learn what else your new device can do.

NAVIGATION

 On the Home screen, press the Menu key to display

more applications.

 To move the cursor in any direction and highlight items,

slide your nger across the trackpad.

 To select an item or follow a link, press the trackpad.

 To move back a screen, press the Escape key.

 To return to the Home screen, press the red End key.

 To open the menu, press the Menu key.

 To close the menu, press the Escape key.

INTRODUCING YOUR DEVICE

BlackBerry

Bold

9700 with Wi-Fi Calling

Volume keys

Escape key

End/Power key

Enter key

Backspace/Delete key

Headset jack

Micro-USB port

Charging

and data.

Menu key

Send key

Trackpad

Left Convenience key

Launch the voice

dialing application.

Alt key

Type the alternate

character on a key.

Left Shift key

Capitalize letters.

Right Convenience key

Launch the camera.

Speakerphone key

Turn on/off during a call.

Right Shift key

Capitalize letters.

Symbol key

Open the symbol list.

Mute key

Play/pause media le or

mute call

Lock key

Lock the device/keyboard

SIM CARD

Your Subscriber Identity Module (SIM) card identies you to

the wireless network. Your phone will not work without the SIM

card. To insert the SIM card and battery:

1. Detach your SIM card.

2. Lift and remove the back cover

from the device.

3. Slide the SIM card into the

SIM card holder.

4. Insert the battery so that the metal

contacts on the battery align with

the metal contacts on the device.

Insert the tabs on the back cover

into the device and click the

back cover into place.

SERVICE ACTIVATION

If you are a new T-Mobile customer and your service

has not been activated, simply call Customer Care

at 1-800-937-8997 from your landline phone and a T-Mobile

Activations representative will assist you. You will need the

following information when activating service:

Service Agreement and agent code on your

Agreement

Your name, home address, home phone, and billing

address

NOTE: For business and government accounts, please provide the name

of your company or government agency, address, and tax ID.

Your Social Security number, current driver’s license

number, and date of birth for credit check purposes

Your choice of T-Mobile rate plan and services

(see www.t-mobile.com for latest plan information)

SIM serial number and IMEI number (located on the

box bar code label)

By activating service, you acknowledge that you have read, understand,

and agree to be bound by each of T-Mobile’s Terms and Conditions and

your Service Agreement.

BATTERY

You can charge your device using the charger cable

connected to a wall power outlet or by using the USB cable

connected to your computer.

Charge using a charger cable

To charge, connect the small end of the charger cable to the

micro-USB port on the side of your device. Plug the other end

of the charger into a wall outlet.

Charge using a USB cable

To charge, connect the small end of

the USB cable to the micro-USB port

on the side of your device. Plug the

other end of the USB cable into the

USB port of your computer.

NOTE: Your computer’s USB port must

supply more than 130mA.

Full battery

Battery charging

Low battery

POWER

To turn on the device, press and hold the red End key.

SETUP WIZARD

The setup wizard appears when you

rst power on your device. Follow the

wizard instructions to learn how to enter

text and personalize your device. The

wizard also helps you set up e-mail

and congure Wi-Fi and Bluetooth

See the following sections in this guide

for more information on:

Wi-Fi Calling Setup

E-mail Setup

Bluetooth Setup

If the setup wizard screen does not appear when you power

on your device, go to the Home screen and press the Menu

key. Scroll to and select Settings and select Setup Wizard.

Check Visual Voicemail

1. On the Home screen, press the Menu key.

2. Scroll to and select Visual Voice Mail.

3. Scroll to and select a message to do the following:

Select the Back or Forward icons to

scroll through multiple voicemails.

Select the Play icon to listen to a voicemail.

Press the Menu key and then select

Delete to delete a voicemail.

Press the Menu key and then select

Call Voice Mail to call the caller.

Press the Menu key and then select

Add To Contacts to add the caller

to your phone book.

Set up and call voicemail

To set up voicemail, press and hold the 1 key and follow

the tutorial. To reset the password to the last four-digits of your

phone number, enter #PWD# or #793# and press the green

Send key.

To call voicemail, press and hold the 1 key.

CALL FUNCTIONS

To make a call, enter the number and press the

green Send key.

To answer a call, press the green Send key.

To end a call, press the red End key.

Setup Visual Voicemail

Visual Voicemail allows you to play and replay messages

in any order, save voice messages to your phone, choose

how you want to respond to messages, share special audio

messages via e-mail, and create personalized greetings.

1. On the Home screen, press the Menu key.

2. Scroll to and select Visual Voice Mail.

3. Read the License Agreement.

4. Scroll down and select I Accept.

5. Scroll to and select Next.

6. Select Standard Greeting, Personal Greeting,

or Name.

7. Press the trackpad to select the Record icon.

8. Press the trackpad again when done.

9. Press the Escape key.

10. Scroll to and select Next.

MOBILE BACKUP

Mobile Backup is a free service that lets you store contact

information on your phone and on www.my.t-mobile.com.

Once you opt in, you can manage contacts on your phone

or on the Web and the changes are automatically

synchronized. With Mobile Backup, you don’t have to worry

about losing your contact information if you lose your phone.

Simply opt in while going through the Setup Wizard and

T-Mobile will back up your phone contacts and then will

synchronize them each time you make a change.

Your contacts are available to view and manage on

www.my.t-mobile.com. You may opt out of this service.

However, if you choose certain services (like myFaves

your address book may be backed up in order to deliver

these specic services. See the FAQ section on

www.my.t-mobile.com for more details.

CONTACTS

Add contacts

1. On the Home screen, enter the phone number.

2. Press the Menu key.

3. Scroll to and select Add to Contacts.

4. Enter the contact’s information.

5. Press the Menu key.

6. Select Save.

Call a contact from the contacts list

1. On the Home screen, select Contacts.

2. Scroll to the contact.

3. Press the green Send key.

WIFI CALLING SETUP

Your device is HotSpot-enabled, allowing you to connect to

the network in three ways:

To standard mobile phone service (cell towers):

Automatically connects to standard mobile phone

service when you have coverage and whenever

you are not in range of a saved Wi-Fi network or a

T-Mobile HotSpot.

To Wi-Fi using your home Wi-Fi network:

Automatically connects to your home Wi-Fi network

after you set up your T-Mobile wireless router (or non-

T-Mobile wireless router) and save the network to your

device.

To Wi-Fi using T-Mobile HotSpot:

Automatically connects to Wi-Fi when you are at a

T-Mobile HotSpot location.

Your device can easily switch (while on a call) between saved

Wi-Fi networks, standard mobile phone service, and T-Mobile

HotSpot locations. Your device will use the connection with the

best signal strength.

T-Mobile HotSpot

Home

Mobile Device

T-Mobile

HotSpot

Get security key

The Get Security Key feature allows you to transfer the security

key dened on your T-Mobile wireless router to your device.

To generate a security key:

1. On the Home screen, press the Menu key.

2. Scroll to and select Settings.

3. Scroll to and select Set Up Wi-Fi.

4. Select Next.

5. Scroll to and select Get Security Key.

6. Select Next.

7. Press the Secure button on your wireless router.

8. On your device, select Done.

Step 1 - Set up a wireless router

T-Mobile wireless routers

Run the setup CD that comes with your router.

Other routers

Set up the router using the manufacturer’s instructions.

Step 2 - Set up Wi-Fi

1. On the Home screen, press the Menu key.

2. Scroll to and select Manage Connections.

3. Scroll to and select Set Up Wi-Fi Network.

4. At the Set Up Wi-Fi screen,

select Next.

5. Select Scan For Networks.

6. If prompted, select Turn Wi-Fi on.

7. Scroll to and select the desired network.

8. If prompted, enter a key or password.

9. Select Connect.

Set up work e-mail

If your company is using a BlackBerry Enterprise Server,

then you can set up your device to receive work e-mail

from Microsoft

Outlook

, IBM

Lotus Notes

, or Novell

Groupwise

Perform the following if you have the Enterprise Activation

password from your system administrator:

1. On the Home screen, press the Menu key.

2. Scroll to and select Settings.

3. Scroll to and select Options.

4. Scroll to and select Advanced Options.

5. Scroll to and select Enterprise Activation.

6. Enter your e-mail address and password.

7. Press the Menu key.

8. Select Activate.

If you do not have the Enterprise Activation password

from your system administrator, then you must install the

BlackBerry

Desktop Software on your computer and then

synchronize work e-mail with your device.

See the Install BlackBerry

Desktop Software section of this

guide for more information.

EMAIL SETUP

Set up personal e-mail

1. On the Home screen, press the Menu key.

2. Scroll to and select Settings.

3. Scroll to and select Manage Internet Email.

4. Select Add.

5. Perform one of the following:

To access personal e-mail from accounts such as

Yahoo!

, Gmail

, Hotmail

, and AOL

, select the

desired provider or select Other. Enter your e-mail

address and password and select Next. You can add

up to 10 accounts.

If you want to create a new BlackBerry e-mail

account, scroll down and select Create New

Address. Enter your username, which will appear

before @tmo.blackberry.net. Select Next.

For help reading e-mail, refer to the E-mail section in

this guide.

Subscribe to myFaves

To subscribe, go to www.t-mobile.com. When you have

subscribed to myFaves, you will see ve circles on the main

screen a few minutes after you power on your device.

Add myFaves contacts

1. On the Home screen, scroll to and select an empty

circle.

2. Select one of the following options:

Create New: Enter the contact’s name. Scroll down

and enter the contact’s phone number.

Get From Contacts

: Scroll to and select the contact.

3. Press the Menu key and select Save or continue to

Step 4 to assign an icon.

SETUP

myFaves is an optional calling plan.

Benets of signing up to myFaves:

Unlimited nationwide calling to

any ve U.S. numbers, on any

network (even landlines)*

One-touch calling, text

messaging, e-mail, and

photo sharing**

No domestic roaming or domestic long-distance

charges

Personalize contacts with favorite pictures and

downloadable icons**

* myFaves only applies to calls directly between two people and allows

unlimited nationwide calling to ve U.S. numbers. You can change

myFaves numbers once/month.

** Separate purchase/download charges may apply. Separate charges

apply to send/receive domestic/international text/picture messages

and to send/receive/read domestic/international e-mail.

8. Select Yes to conrm.

An hourglass displays in the circle while the contact

is being added to the contacts list. You can use your

device during this time. Once the contact is added, you

will receive a conrmation message and the hourglass is

replaced by your new contact.

Now you are ready to call your contact. On the

Home screen, scroll to the contact and press the

green Send key.

Assign a ringtone to myFaves

1. On the Home screen, scroll to and select the contact.

2. Press the Menu key.

3. Select Edit Contact.

4. Under Custom Ring Tones/Alerts, select Phone.

5. Scroll to and select T-Jingle.

6. Scroll to and select a ringtone from the list or scroll up

and select Browse to locate a sound le that is saved on

your device.

7. Press the Menu key and select Save.

8. Press the Menu key and select Save again.

Assign an icon to myFaves

4. Scroll to Change Icon and press the trackpad.

5. Scroll to and select Change Icon.

6. Select one of the following

options:

My Pictures: If you want

to take a picture and

assign it to the myFaves

contact, scroll up and

select Camera. Frame

the subject and press the

trackpad to take a picture.

Move the circle to the

desired location. Press the Menu key and select Crop

and Save.

To use a picture you have already taken, navigate to

the picture and select the picture. Move the circle to

the desired location. Press the trackpad and select

Crop and Save.

myFaves Icons: Scroll to and select an icon.

Browse Icons: Scroll to and select myFaves icons.

Locate and select an icon to download.

7. Press the Menu key and select Save.

Replace a myFaves contact

1. On the Home screen, scroll to and select the contact.

2. Press the Menu key.

3. Scroll to and select Replace Contact.

4. Select one of the following options:

Create New: Enter the contact’s name. Scroll down

and enter the contact’s phone number.

Get From Contacts

: Scroll to and select the contact.

5. Press the Menu key.

6. Select Save.

7. Select Yes to conrm.

Edit a myFaves contact

Names and icons: You can change names and icons at

any time.

Phone numbers: You can only change a contact’s phone

number once per calendar month. If a number change is not

allowed, you will receive an error message explaining why.

1. On the Home screen, scroll to and select the contact.

2. Press the Menu key.

3. Select Edit Contact.

4. Edit the contact’s name, number, icon, ringtone,

birthday, or anniversary.

5. Press the Menu key.

6. Select Save.

For more information on how to assign icons and

ringtones, see instructions in the Add myFaves

contacts section of this guide.

Move a myFaves

contact to another circle

1. On the Home screen, scroll to

and select the contact.

2. Press the Menu key.

3. Scroll to and select Change

Order.

4. Scroll to the desired location.

5. Press the trackpad.

6. Select Save.

Minimize myFaves circles

To minimize myFaves circles,

on the Home screen, press the

Menu key and scroll to and

select Minimize myFaves.

To display myFaves circles,

on the Home screen, press the

Menu key and scroll to and

select Show myFaves.

BLUETOOTH

SETUP

Your device comes with Bluetooth technology, which is a wire-

less technology that enables a data connection between your

device and a Bluetooth wireless headset and other Bluetooth

devices (sold separately).

Prepare a Bluetooth wireless headset

To pair your device with a Bluetooth headset, make sure that

your headset is fully charged and that you put the headset into

pairing mode. See your Bluetooth headset’s manual for more

information.

Turn on the Bluetooth feature and pair with a headset

1. On the Home screen,

press the Menu key.

2. Scroll to and select

Manage Connections.

3. Scroll to and select

Set Up Bluetooth.

4. If desired, change the device

name and select OK.

5. Select Search.

6. Scroll to and select your headset.

7. Enter the PIN and press the trackpad.

SYNCHRONIZATION SETUP

You can install the BlackBerry

Desktop Software on your

computer and connect your device to your computer to

perform the following:

Charge your device.

Synchronize data (contacts, calendar entries, tasks,

and memos) between your device and computer.

Synchronize certicates between your device and your

computer.

Back up and restore device data.

Transfer les between your device and your computer.

Add applications to your device.

Set up and manage e-mail forwarding or wireless

calendar synchronization.

Set up and manage e-mail forwarding using the

BlackBerry Desktop Redirector to forward e-mail

messages from a Microsoft

Outlook

(Workgroup

installation) e-mail account that resides on a Microsoft

Exchange Server version 5.5 or later.

For more information, refer to the online help for the

BlackBerry

Desktop Software.

Install the BlackBerry

Desktop Software

System requirements:

Intel

compatible 486 or higher computer

that is compliant with USB 1.1 or later

Windows

XP or later

BlackBerry

User Tools CD

iTunes version 7.2 or later or Windows Media

Player version 10 or later (if you want to synchronize

your music using BlackBerry

Media Sync)

To install:

1. If your BlackBerry device is

connected to your computer,

disconnect it.

2. Insert the BlackBerry User Tools

CD into the CD drive on your

computer.

3. On your computer, click

BlackBerry Desktop Software.

4. Follow the instructions on the screen until the

Integration Options screen appears.

5. On the Integration Options screen, select the Integrate

with a personal email account option, unless you

are a corporate user and your work email account is

DO NOT

connect your

device to your

computer

until Step 6.

associated with a BlackBerry

Enterprise Server. For

more information, contact your administrator.

6. If you are prompted, restart your computer.

7. When the installation is complete, connect the smaller

end of the USB cable to the USB port on the side of

your device.

8. Connect the larger end of the USB cable to the USB

port on your computer.

9. To synchronize data, click Synchronize and select what

you want to synchronize.

10. Click Synchronize.

If the BlackBerry

Desktop Manager does not open

automatically, on a Windows

XP computer, click

Start > Programs > BlackBerry > Desktop Manager.

INDICATORS

Applications

Take some time to explore the applications that are available

on your device. Here are a few applications to get you started.

Select Menu > Settings > Setup Wizard to

learn about typing, personalizing, and setting up

e-mail, Wi-Fi, and Bluetooth

. The setup wizard

also provides links to information about common

tasks.

Select Menu > Settings > Manage Internet

Email to set up e-mail addresses or change

BlackBerry

Internet Service e-mail options.

Select Menu > web2go to access Web content,

search the Web, customize your start page, and

access your T-Mobile account information.

Select Menu > Browser to visit Web pages or

view the browser bookmark list.

Select Menu > Camera to take pictures or

videos.

Select Menu > Media to view saved music,

ringtones, videos, pictures, and Voice Notes.

Select Menu > Messages to view a list of your

messages.

Select Menu > Settings > Options to view a list

of device options. Select Advanced Options for

a list of additional options.

Select Menu > Contacts to view your contact list

or add a new contact.

Select Menu > Settings > Set Up Wi-Fi to set

up a connection to a Wi-Fi network.

Select Menu > Help to view the user guide for

your device.

Select Menu > Visual Voice Mail to install and

congure Visual Voice mail.

Home screen status indicators

Alarm set

Unopened message count

Missed calendar reminder

Voicemail message

Bluetooth

technology is on

Paired with Bluetooth enabled device

Missed call count

Sending data

Receiving data

Roaming

Message list status indicators

Unopened message

Opened message

Message with attachment

Message is high priority

Text message

Picture Message

Sent message

Message is sending

Message not sent

Draft message

Filed message

Phone status indicators

Missed call

Placed call

Received call

Calendar status indicators

Reminder set

Recurring appointment or meeting

Calendar entry with notes

Meeting

Exception to recurring meeting or appointment

Wireless coverage indicators

You can send and receive e-mail messages,

PIN messages, text messages, and picture

messages. You can use the phone and send

and receive e-mail messages or use the

browser with a high-speed data connection

simultaneously.

You can send and receive text messages.

You can send and receive e-mail messages,

PIN messages, text messages, and picture

messages, and use the browser with a high-

speed data connection.

You can send and receive e-mail messages,

PIN messages, text messages, and Picture

Messages, and use the browser.

You can send and receive text messages.

You can only make emergency calls.

Your connection to the wireless network is

turned off.

You are not in a wireless coverage area.

You can send and receive e-mail messages,

PIN messages, text messages, and Picture

Messages, and use the browser with UMA

instead of a mobile network connection.

You can send and receive text messages and

Picture Messages with UMA instead of a mobile

network connection.

You can send and receive e-mail messages

and use the browser over a Wi-Fi connection.

Your device is connected to a Wi-Fi network but

does not have access to BlackBerry services

over the Wi-Fi connection.

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Blackberry BOLD 9700 - VERSION 5 Getting Started Manual

Brand: Blackberry

Model: BOLD 9700 - VERSION 5

Category: Smartphones

Type: Getting Started Manual

This manual is also suitable for

BOLD 9700 - T MOBILE - GETTING STARTED VERSION 5

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Blackberry BOLD 9700 - VERSION 5 Getting Started Manual

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