Novell PlateSpin Recon 3.7.4 Quick start guide

Brand: Novell

Model: PlateSpin Recon 3.7.4

Category: Software

Type: Quick start guide

www.novell.com/documentation

Getting Started Guide

Novell

PlateSpin

Recon 3.7.4

December 12, 2012

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Contents 3

Contents

About This Guide 5

1 Installing PlateSpin Recon 7

1.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1.1.1 PlateSpin Recon Server Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1.1.2 PlateSpin Recon Client Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

1.1.3 PlateSpin Recon in a Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.1.4 Database Growth Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

1.2 Installing PlateSpin Recon 3.7.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

1.2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

1.2.2 Downloading and Starting the PlateSpin Recon 3.7.4 Installation Program . . . . . . . . . . . .13

1.2.3 Installing the Embedded PostgreSQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

1.2.4 Installing the PlateSpin Recon 3.7.4 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2.5 Installing the PlateSpin Recon 3.7.4 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

1.2.6 Installing the PlateSpin Recon 3.7.4 Client on a Stand-Alone Device. . . . . . . . . . . . . . . . .15

1.2.7 Logging In to the PlateSpin Recon 3.7.4 Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1.3 Checking for Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

2 Upgrading PlateSpin Recon 19

2.1 What’s New in PlateSpin Recon 3.7.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

2.2 Upgrading to PlateSpin Recon 3.7.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

2.2.1 Pre-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

2.2.2 Upgrading to PlateSpin Recon 3.7.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.3 Upgrading to the MS SQL 2008 SP2 Enterprise Database. . . . . . . . . . . . . . . . . . . . . . . . .22

2.2.4 Post-Upgrade Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

3 Setting Up PlateSpin Recon Licenses 23

3.1 Activating Your Product License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.1.1 Online Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.1.2 Offline Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.2 Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

3.2.1 Adding New Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.2.2 Deleting Expired Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

3.2.3 Splitting the Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4 Configuring PlateSpin Recon 27

4.1 Network Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4.2 Configuring Microsoft Windows Vista or Windows Server 2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.2.1 Enabling the Remote Registry Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.2.2 Configuring the Firewall for the Inventory with WMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.2.3 Enabling the File and Printer Sharing Exception in Windows Firewall. . . . . . . . . . . . . . . . . 29

4.3 Configuring Monitoring for Citrix XenServer 5.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4 Contents

5 Uninstalling PlateSpin Recon 31

A Troubleshooting 33

B Starting and Stopping the PlateSpin Recon Services 37

B.1 Manually Starting the PlateSpin Recon Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

B.2 Manually Stopping the PlateSpin Recon Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

C Restoring the Backed-Up Database 39

C.1 Restoring the Backed-Up MS SQL 2000 Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

C.2 Restoring the Backed-Up MS SQL 2005/2008 SP2 Enterprise Database. . . . . . . . . . . . . . . . . . . . . 39

C.3 Restoring the Backed-Up PostgreSQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

D Turning Off UAC on Windows Server 2008 41

E Best Practices 43

E.1 Best Practices: Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

E.2 Best Practices: Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

E.3 Best Practices: Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

About This Guide 5

About This Guide

ThisguideprovidesinformationaboutPlateSp inRecon.

 Chapter 1,“InstallingPlateSpinRecon,”onpage 7

 Chapter 2,“UpgradingPlateSpinRecon,”onpage 19

 Chapter 3,“SettingUpPlateSpinReconLicenses,”onpage 23

 Chapter 4,“ConfiguringPlateSpinRecon,”onpage 27

 Chapter 5,“UninstallingPlateSpinRecon,”onpage 31

 Appendix A,“Troubleshooting,”onpage 33

 Appendix B,“StartingandStoppingthePlateSpinReconServices,”

onpage 37

 Appendix C,“RestoringtheBacked‐UpDatabase,”onpage 39

 Appendix D,“TurningOffUAConWindowsServer2008,”onpage 41

 Appendix E,“BestPractices,”onpage 43

Audience

ThistextisintendedforITstaff,suchasdatacenteradministratorsandoperators,whousePlateSpin

Reconinthemanagementandplanningofthedatacenter.

Feedback

Wewanttohearyourcommentsandsuggestionsaboutthismanualandtheotherdocumentation

includedwiththisproduct.PleaseusetheUserCommentsfeatureatthebottomofeachpageofthe

onlinedocumentation.

Additional Documentation

Inadditiontothisguide,PlateSpinReconcomeswiththefollowingdocumentation:

 PlateSpinReconUserGuide

 AnonlineversionofthePlateSpinReconUserGuidealongwiththeLicensingsectionoftheGetting

StartedGuide,integratedwiththeproduct

 ReleaseNotes

Documentation Updates

ForthemostrecentversionofthePlateSpinRecondocumentation,seethePlateSpinRecon3.7.4

documentationWebsite(http://www.novell.com/documentation/ps_recon37/).

6 Novell PlateSpin Recon 3.7.4 Getting Started Guide

Technical Support

ContactTechnicalSupportby:

 Telephone(NorthAmerica):+18008584000.Thisisatoll‐freenumber.

 E‐mail:[email protected];[email protected]

YoucanalsovisittheNovellCustomerCenterWebsite(http://www.novell.com/center/eservice).

Installing PlateSpin Recon 7

Installing PlateSpin Recon

ThissectiondetailsthesystemrequirementsandinstallationstepsforNovellPlateSpinRecon.

 Section 1.1,“SystemRequirements,”onpage 7

 Section 1.2,“InstallingPlateSpinRecon3.7.4,”onpage 11

 Section 1.3,“CheckingforUpdates,”onpage 17

1.1 System Requirements

 Section 1.1.1,“PlateSpinReconServerHosts,”onpage 7

 Section 1.1.2,“PlateSpinReconClientHosts,”onpage 10

 Section 1.1.3,“PlateSpinReconinaVirtualMachine,”onpage 10

 Section 1.1.4,“DatabaseGrowthProjections,”onpage 11

1.1.1 PlateSpin Recon Server Hosts

ThePlateSpinReconServerhostsmustmeetthefollowingsystemrequirements:

Table 1-1 SystemRequirementsforPlateSpinReconServerHosts

Basic Large-Scale

 Up to 200 monitored workloads

 Up to 5,000 inventoried workloads

 200 to 2,000 monitored workloads

 Up to 10,000 inventoried workloads

8 Novell PlateSpin Recon 3.7.4 Getting Started Guide

OS Any of the following OS for both basic and large-

scale servers:

 Microsoft Windows Server 2008 R2 SP1 (64-

bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 R2 SP2 (64-

bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2008 SP2 (32-bit,

64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2008 SP1 (32-bit,

64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 SP2 (32-bit,

64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 SP1 (32-bit,

64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 (32-bit, 64-bit)

— English, French, German, and Japanese

IMPORTANT

 User Access Control (UAC) should be turned off

on Windows Server 2008. For more

information, see Appendix D, “Turning Off UAC

on Windows Server 2008,” on page 41.

 To run the PlateSpin Recon Server on Windows

Server 2008, you must use the built-in

administrator account or the Windows Server

2008 Active Directory domain user account.

Using the Run as Administrator or another

administrative account does not work.

For large-scale servers all the listed OS are

supported. However, we recommend the

following 64-bit OS:

 Microsoft Windows Server 2008 R2

SP1 (64-bit)

 Microsoft Windows Server 2003 R2

SP2 (64-bit)

Processor

 Pentium 4, 2.8 GHz with hyperthreading or

better

 Xeon, 2.8 or 3.2 GHz dual core or

multi-processor recommended

Virtual

Machine

2 Virtual CPUs 2 Virtual CPUs. However, we recommend a

physical machine.

Memory 2 GB (4 GB recommended) 4 GB (8 GB recommended)

TIP: As the number of workloads increase,

ensure that the memory is proportionately

increased.

Disk

Space

20 GB free 100 GB free

Basic Large-Scale

Installing PlateSpin Recon 9

NOTE:Diskspacerequirementsdependonthenumberofmonitoredworkloadsandtheamountof

historicalsummaryandrawutilizationdatastoredinthedatabase.WhenyouusearemoteSQL 

Serverdatabase,ensurethatthedatabasehosthas2GBofallocatedspace.Thediskspace

requirementsarebased

on30daysofmonitoring.AtleastoneCPUcoreforevery500monitored

serversisrecommended.Fordetailedinformation,seeSection 1.1.4,“DatabaseGrowthProjections,”

onpage 11.

Database

Engine

Any of the following:

 MS SQL 2008 R2 SP1

 MS SQL 2008 SP2 Enterprise database

 Microsoft SQL Server 2005 (SP2) with

Windows Server 2008 (SP1, SP2)

 Microsoft SQL Server 2005 (SP0) with

Windows Server 2003 (SP2)

 PostgreSQL 8.3.4

(included in the PlateSpin Recon distribution

and supports up to 100 monitored workloads)

 Microsoft SQL Server 2000 (SP3A+)

Microsoft SQL Server (recommended)

Software For both basic and large-scale servers:

 Microsoft IIS 5.0/6.0 (with ASP.NET)

 Microsoft .NET Framework 3.5

 Microsoft Data Access Components (MDAC)

2.6

IMPORTANT: Ensure that Microsoft IIS is installed

before installing Microsoft .NET Framework 3.5.

Basic Large-Scale

10 Novell PlateSpin Recon 3.7.4 Getting Started Guide

1.1.2 PlateSpin Recon Client Hosts

ThePlateSpinReconClienthostsmustmeetthefollowingsystemrequirements:

Table 1-2 SystemRequirementsforPlateSpinReconClientHosts

1.1.3 PlateSpin Recon in a Virtual Machine

YoucaninstallthePlateSpinReconServerandthePlateSpinReconClientsoftwareonavirtual

machine(VMwareESX3.x/4.x,VMwareESXi5.0,Windows2003SP2runningonSLES11.xXEN,and

WindowsServer2008R264‐bitrunningonSLES11SP2XEN64‐bitinanon

‐clusteredenvironment).

Component Requirements

OS Any of the following (either physical or virtual):

 Microsoft Windows Server 2008 R2 SP1 (64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 R2 SP2 (64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2008 SP2 (32-bit, 64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2008 SP1 (32-bit, 64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 SP2 (32-bit, 64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 SP1 (32-bit, 64-bit)

— English, French, German, and Japanese

 Microsoft Windows Server 2003 (32-bit, 64-bit)

— English, French, German, and Japanese

 Microsoft Windows Vista SP1

 Microsoft Windows Vista

 Microsoft Windows XP SP2

— English

NOTE: To run the PlateSpin Recon Client on Windows Vista or Windows Server

2008, you must use the built-in administrator account or the Windows Server

2008 Active Directory domain user account. Using Run as Administrator or

another administrative account does not work.

Hardware

 CPU - Minimum: 1.0 GHz. Recommended: Pentium 4, 2.0 GHz

 Memory - Minimum 1 GB. Recommended 2 GB

 Disk Space - 80 MB free

Software

 Microsoft .NET Framework 3.5

Installing PlateSpin Recon 11

FordetailedinformationabouttheServerrequirements,seeSection 1.1.1,“PlateSpinReconServer

Hosts,”onpage 7,andforinformationabouttheclientrequirements,seeSection 1.1.2,“PlateSpin

ReconClientHosts,”onpage 10.

InstallingthePlateSpinReconServerinavirtualmachinerestrictsthemonitoringandinventorying

capabilitiesofthesoftwareto:

 5,000

inventoriedworkloads

 1,000monitoredworkloads

1.1.4 Database Growth Projections

Table 1-3 DatabaseGrowthProjections

NOTE:Applicationdatabasefiguresarebasedonaveragereportingusageandshouldbedoubled

whenusingPostgreSQL.

1.2 Installing PlateSpin Recon 3.7.4

 Section 1.2.1,“Prerequisites,”onpage 12

 Section 1.2.2,“DownloadingandStartingthePlateSpinRecon3.7.4InstallationProgram,”on

page 13

 Section 1.2.3,“InstallingtheEmbeddedPostgreSQLDatabase,”onpage 13

 Section 1.2.4,“InstallingthePlateSpinRecon3.7.4Server,”onpage 13

 Section 1.2.5,“InstallingthePlateSpinRecon3.7.4Client,”onpage 14

 Section 1.2.6,“InstallingthePlateSpinRecon3.7.4Clienton

aStand‐AloneDevice,”onpage 15

 Section 1.2.7,“LoggingIntothePlateSpinRecon3.7.4Client,”onpage 16

Machines Time Application DB Performance DB

100 1 month 35 MB 1.6 GB

100 6 months 35 MB 10.5 GB

500 1 month 90 MB 10 GB

500 6 months 90 MB 20 GB

1,500 1 month 220 MB 18 GB

1,500 6 months 220 MB 90 GB

2,000 1 month 804 MB 60 GB

2,000 6 months 804 MB 71 GB

5,000 1 month 1409 MB 150 GB

5,000 6 months 1409 MB 177 GB

10,000 1 month 1628 MB 299 GB

10,000 6 months 1628 MB 354 GB

12 Novell PlateSpin Recon 3.7.4 Getting Started Guide

1.2.1 Prerequisites

BeforeinstallingPlateSpinRecon,ensurethatthefollowingprerequisitesaremet:

 EnsurethatMicrosoft.NETFramework3.5isinstalledonthesystemwhereyouwanttoinstall

thePlateSpinReconserver.

 EnsurethatyouinstallthePlateSpinReconbyusinganaccountwithadministrativeprivileges.

 IfyouwanttoinstallthePlateSpinReconserverorclientonWindowsServer2003,ensuretha t

thesystemhasthefollowing:

 TheApplicat ion Serverroleisinstalled(ManageYour ServerorControlPanel>AddorRemove

Programs>Add/RemoveWindowsComponents).Whenchoosingcomponents,ensurethat

ASP.NETis

selected.

 ASP.NET1.xandASP.NET2.xarebothsettoAllowed(IISManager>[localcomputer]>Web

ServiceExtensions).

 IfyouwanttoinstallthePlateSpinReconserverorclientonWindowsServer2008,ensuretha t

thesystemhastheWebServer(IIS)roleinstalled.

1. FromtheStartmenu,clickAdministrativeTools>ServerManager.

2. Intheleftnavigationpane,clickRoles.

3. InRolesSummary,clickAddRoles,thenclick

Next.

4. SelectWebServer(IIS),thenclickNext.

5. ClickNext.

6. OntheSelectRoleServicespage,addthefollowingcomponents:

 Security>WindowsAuthenticat ion

 ManagementTools>IIS6ManagementCompatibility(includingallsubcomponents)

7. ClickNext.Reviewthesummarylist.

8. ClickInstall.

Formoreinformation,seethefollowingKnowledgeBase

articles:

 Q7920728(http://www.novell.com/support/viewContent.do?externalId=7920728)

 Q7920830(http://www.novell.com/support/viewContent.do?externalId=7920830)

 Ensurethatthefollowingdatabaserequirementsaremet:

 AlocalorremoteinstanceofeitherMicrosoftSQLServer2000/2005orPostgreSQLis

available.

IfneitheralocalorremoteMicrosoftSQLServernoraPostgreSQLServerisinstalledand

youwanttouseaPostgreSQLdatabase,youcaninstallitduring

thePlateSpinRecon

installation.YoucaninstallthedatabaseonthesameserverwherethePlateSpinReconis

installedoronanyothersysteminthenetwork.

 Databaseaccessrequirespublic,datareader,ordatawriterroles.Auserperforminginstallation

mustbeamemberofthesysadminfixedserverrole.

 If

youchoosetouseMicrosoftSQLServerdatabase,youcanuseWindowsauthentication

modeorsausercredentialstoconnecttothedatabaseifPlateSpinReconServerisinstalled

onWindowsServer2003.IfyouinstallPlateSpinReconServeronWindowsServer2008,

youmustusesausercredentialsto

connecttothedatabase.

Installing PlateSpin Recon 13

1.2.2 Downloading and Starting the PlateSpin Recon 3.7.4 Installation

Program

1 Download

PlateSpin Recon.exe

fromtheNovellDownloadsWebsite(http://

www.novell.com/download)

2 Double‐click

PlateSpin Recon.exe

ThePlateSpinReconInstallShieldWizardisdisplayed.

3 TypealocationtosavethePlateSpinReconfiles,orclicktheBrowsebuttontobrowsefora

location.

Bydefault,thePlateSpinReconfilesareextractedtoatemporarydirectory.

4 ClickExtract.

ThePlateSpinReconfilesareextractedandsavedtothespecifiedlocation.

ThePlateSpinReconInstallationLaunche risdisplayed.

5 (Conditional)IfyoudonothavealocaloraremoteMicrosoftSQLServer,oraPostgreSQL

ServerinstalledandyouwanttouseaPostgreSQLdatabase,continuewithSection 1.2.3,

“InstallingtheEmbeddedPostgreSQLDatabase,”onpage 13.

ForinformationonhowtoconfigurePostgreSQLtoallowremoteconnections,seetheKnowledge



BasearticleQ7920889(http://www.novell.com/support/viewContent.do?externalId=7920889).

1.2.3 Installing the Embedded PostgreSQL Database

IfyoudonothavealocaloraremoteMicrosoftSQLServeroraPostgreSQLServerinstalled,andif

youwanttouseaPostgreSQLdatabase,youcaninstallitduringthePlateSpinRecon3.7.4

installation.

1 InthePlateSpinRecon3.7.4InstallationLauncher,clickInstallEmbeddedPostgreSQL8.3.

ThisstartsthePostgreSQLServerunattended(silent)instal lation.

2 Aftertheinstallationhascompleted,continuewithSection 1.2.4,“InstallingthePlateSpinRecon

3.7.4Server,”onpage 13.

1.2.4 Installing the PlateSpin Recon 3.7.4 Server

1 InthePlateSpinRecon3.7.4InstallationLauncher,clickInstallServerandfollowtheinstructions

inthePlateSpinReconServer‐InstallShieldWizard.

2 OntheWelcomepage,clickNext.

3 (Conditional)IfyouareupgradingapreviouslyinstalledinstanceofPlateSpinRecon,the

Upgradeconfirmationdialogboxisdisplayed.ClickYestocontinue.

4 Ifthetermsofthelicenseagreementareacceptable,selecttheIacceptthetermsinthelicense

agreementoptioninthe PlateSp inReconServer‐InstallShieldWizardandclickNext.

5 SelectadatabaseenginetousewithPlateSpinRecon:

 MicrosoftSQLServer:Selectalocalinstanceorconnecttoaremoteserver.When

prompted,selectadatabaseserverandprovideanauthenticationLoginIDandpassword.

NOTE:ForWindowsServer2003,theoptiontoconnectusingWindowsauthentication

credentialsisavailable.

14 Novell PlateSpin Recon 3.7.4 Getting Started Guide

 PostgreSQL:Selectalocalinstanceorconnecttoaremoteserver.Whenprompted,provide

informationtoconnecttoaPostgreSQLdatabase.IftheembeddedPostgreSQLdatabaseis

installed,selectUselocalinstanceinstalledwithPlateSpinRecon.

6 ClickNext.

7 Dooneofthefollowing:

 Toinstallinthedefaultdestinationdirectory,clickNext .

 Tospecifyanotherlocation,clickChange.

NOTE:Bydefault,theinstallationpathofa32‐bitmachine(forexample,

C:\Program Files

(x86)\PlateSpin Recon 3.7.4 Server\

)isdisplayedevenifyouchoosetoinstallReconona

64‐bitmachine.Evenifyouchangethepathtoa64‐bitmachineinstallationpath(forexample,

C:\Program Files\PlateSpin Recon 3.7.4 Server\

),Recongetsinstalledinthedefault32‐

bitmachineinstallationpath.

8 (Conditional)IfyouhavePostgreSQLdatabaseinstalled,youarepromptedtoselectatablespace

toassociatewiththedatabase.

9 ClickOK.

10 ClickInstalltobegintheinstallation.

11 Whentheinstallationiscomplete,clickFinish.

AmessagethattheinstallationhascompletedsuccessfullyisdisplayedinthePlateSpinRecon

InstallationLauncher.

1.2.5 Installing the PlateSpin Recon 3.7.4 Client

1 (Conditional)IfthePlateSpinReconInstallationLauncherisnotdisplayed,double‐clickthe

PlateSpin Recon.exe

filethatwasdownloadedfromtheNovellDownloadsWebsite(http://

www.novell.com/download).

2 ClickInstallClientinthePlateSpinReconInstallationLauncher.

ThePlateSpinReconClient‐InstallShieldWizardisdisplayed.

3 OntheWelcomepage,clickNext.

4 (Conditional)IfyouareupgradingapreviouslyinstalledinstanceofPlateSpinRecon,the

Upgradeconfirmationdialogboxisdisplayed.ClickYestocontinue.

5 Ifthetermsofthelicenseagreementareacceptable,selecttheIacceptthetermsinthelicense

agreementoptioninthe PlateSp inReconClient‐InstallShieldWizardand clickNext.

6 Changethedefaultdestinationdirectoryifrequired.

NOTE:Bydefault,theinstallationpathofa32‐bitmachine(forexample,

C:\Program Files

(x86)\PlateSpin Recon 3.7.4 Server\

)isdisplayedevenifyouchoosetoinstallReconona

64‐bitmachine.Evenifyouchangethepathtoa64‐bitmachineinstallationpath(forexample,

C:\Program Files\PlateSpin Recon 3.7.4 Server\

),Recongetsinstalledinthedefault32‐

bitmachineinstallationpath.

7 SpecifytheIPaddressofthePlateSpinReconServerandtheportthatisusedbyIISontheserver

toconnecttothePlateSpinReconServer

8 (Conditional)IfyouareinstallingthePlateSpinReconClientonaremoteserver,replace

localhost

withthehostnameorIPaddressofthePlateSpinReconServer.

Tochangethevaluesfromwithintheclientlater,clickTools>Options,thenclicktheClienttab.

EdittheConnectionnodevaluesasdesired.

9 ClickNext.

Installing PlateSpin Recon 15

10 ClickInstall.

Aftertheinstallationiscomplete,the Insta llShieldWizardCompletionpageisdisplayed.

11 (Optional)IfyouwantthePlateSpinReconClienttobeautomaticallylaunchedafterthe

installation,ensurethattheLaunchPlateSpinRecon3.7.4Clientoptionisselected.Theoptionis

selectedbydefault.

12 ClickFinish.

AmessagethattheinstallationhascompletedsuccessfullyisdisplayedinthePlateSpinRecon

InstallationLauncher.

13 ClickClosetoexittheInstallationLauncher.

IfyouselecttheLaunchPlateSpinRecon3.7.4ClientoptioninStep 12,thePlateSpinReconClient

isautomaticallyla unched.TomanuallylaunchthePlateSpinReconClient,doanyofthe

following:

 Onthedesktop,double‐clickthePlateSpinRecon3.7.4icon.

 Fromthedesktop

Startmenu,clickPrograms>PlateSpin>PlateSpinRecon3.7.4>PlateSpin

ReconClient.

1.2.6 Installing the PlateSpin Recon 3.7.4 Client on a Stand-Alone Device

YoucaninstallPlateSpinRecononastand‐alonedevicethatcanbeinadomaindifferentfromthe

domainofthePlateSpinReconServer.

1 EnsurethatthePlateSpinReconServertowhichyouwanttoconnectthePlateSpinReconClient

hasPlateSpinRecon3.7.4ins talled.

2 DownloadthePlateSpinReconClientinstalleronthestand‐alonedevice:

2a OpenaWebbrowsertothefollowingaddress:

http://IP_address_of_PlateSpin_Recon_3.7.4_server/platespin_374/recon_374/

2b ClickthePlateSpinRecon3.7.4ClientInstallerlinktodownloadtheinstaller(

setup.exe

)toa

temporarylocation.

3 Double‐clickthe

setup.exe

filethatwasdownloadedinStep 2b.

Theinstallerfilesareextractedtoatemporarylocation,thenthePlateSpinReconClient‐

InstallShieldWizardisdisplayed.

4 OntheWelcomepage,clickNext.

5 Ifthetermsofthelicenseagreementareacceptable,selecttheIacceptthetermsinthelicense

agreementoptioninthe PlateSp inReconClient‐InstallShieldWizard, thenclickNext.

TheDestinationFolderpageisdisplayed.

6 Configurethefollowing:

6a (Optional)ChangethedefaultdirectorywhereyouwanttoinstallthePlateSpinRecon

Client.

NOTE:Bydefault,theinstallationpathofa32‐bitmachine(forexample,

C:\Program

Files (x86)\PlateSpin Recon 3.7.4 Server\

)isdisplayedevenifyouchoosetoinstall

Reconona64‐bithostmachine.Changethepathtoa64‐bitmachineinstallationpath(for

example,

C:\Program Files\PlateSpin Recon 3.7.4 Server\

6b SpecifytheIPaddressofthePlateSpinReconServertowhichyouwanttoconnect.By

default,

localhost

isdisplayedastheDNSnameofthePlateSpinReconServer.

16 Novell PlateSpin Recon 3.7.4 Getting Started Guide

6c SpecifytheportthatisusedbyIISontheservertoconnecttothe PlateSpinReconServer.By

default,itis80.

6d ClickNext.

7 ClickInstall.

Aftertheinstallationiscomplete,the Insta llShieldWizardCompletionpageisdisplayed.

8 (Optional)IfyouwantthePlateSpinReconClienttobeautomaticallylaunchedafterthe

installation,ensurethattheLaunchPlateSpinRecon3.7.4Clientoptionisselected.Theoptionis

selectedbydefault.

9 ClickFinish.

IfyouselectedtheLaunchPlateSpinRecon3.7.4ClientoptioninStep 8,thePlateSpinReconClient

ReconClientorhowtomanuallyinvokethePlateSpinReconClientloginwindow,seeSection 1.2.7,

“Logging

IntothePlateSpinRecon3.7.4Client,”onpage 16.

1.2.7 Logging In to the PlateSpin Recon 3.7.4 Client

YoucanconnectthePlateSpinRecon3.7.4ClienttothePlateSpinRecon3.7.4ServerwhoseIPaddress

orDNSnameyouspecifiedduringthePlateSpinRecon3.7.4Clientinstallation.Ifyouwantto

connecttheclienttoadifferentPlateSpinReconServer,see“HowcanIconnectthePlateSpinRecon

Client

toadifferentPlateSpinReconServerafterinstallingthePlateSpinReconClient?”onpage 34.

YoucanconnectthePlateSpinReconClienttoonlyonePlateSpinReconServeratatime.

Performthefollowingtaskstologinto thePlateSpinRecon3.7.4Client:

1 (Conditional)IfyoudidnotselecttheLaunchPlateSpinRecon3.7.4Clientoptionduringthe

installationorupgradeofthePlateSpinReconClient,performoneofthefollowingactionsto

manuallyinvokethePlateSpinReconClientloginwindow:

 Onthedesktop,double‐clickthePlateSpinRecon3.7.4icon.

 FromtheStart

menu,clickPrograms>PlateSpin>PlateSpinRecon3.7.4>PlateSpinRecon

Client.

2 ConnecttothePlateSpinRecon3.7.4ServerbyloggingintothePlateSpinRecon3.7.4Client:

 IfthePlateSpinReconClientisinstalledonthesamedeviceasthePlateSpinReconServer:

1. SelecttheUseWindowsSessionCredentialsoption.

Specifythecredentialsofthelocalbuilt‐inadministrator.

2. ClickLogin.

 If

thePlateSpinReconClientisinstalledonastand ‐alonedevicethatbelongstothesame

domainasthePlateSpinReconServer:

1. Specifythelogincredentialsofauserwhobelongstothedomainandwhoalsohasthe

domainadmingrouppermission.

Youmustspecifytheusernameinthefollowingformat:

domain_name\username.

2. ClickLogin.

 IfthePlateSpinReconClientisinstalledonastand‐alonedevicethatbelongstoadomain

differentfromthedomainofthePlateS pinReconServer:

1. Specifythelogincredentialsofauserwhobelongstothedomaintowhichthe

PlateSpinReconServerisconnected

andwhoalsohasthedomainadmingroup

permission.

Installing PlateSpin Recon 17

Youmustspecifytheusernameinthefollowingformat:domain_name\username.

2. ClickLogin.

1.3 Checking for Updates

Followingtheinitialstartup,PlateSpin Reconverifieswhetheranupdateisavailable.Versionupdate

statusisdisplayedintheUpdateAvailabilitydialogbox.Toavoidcheckingforupdateseverytime

PlateSpinReconopens,selecttheDonotcheckforupdateatstartupoption.

NOTE:Tomanually checkforversionupdates, clicktheHelpmenuinthePlateSpinReconClient,

thenclickCheckforUpdate.

Toresetthesoftwareupdatecheck:

1 OnthePlateSpinReconC lientToolsmenu,clickOptions.

TheOptionsdialogboxisdisplayed.

2 ClicktheClienttab.

3 UndertheGeneralnode,settheCheckforSoftwareUpdatevaluetoTrue.

4 ClickOK.

18 Novell PlateSpin Recon 3.7.4 Getting Started Guide

Upgrading PlateSpin Recon 19

Upgrading PlateSpin Recon

Thissectionincludesinformation aboutthenewenhancementsinNovellPlateSpinRecon3.7.4and

informationabouthowtoupgradetoPlateSpinRecon3.7.4.

 Section 2.1,“What’sNewinPlateSpinRecon3.7.4,”onpage 19

 Section 2.2,“UpgradingtoPlateSpinRecon3.7.4,”onpage 20

2.1 What’s New in PlateSpin Recon 3.7.4

PlateSpinRecon3.7.4includesthefollowingnewfeaturesandenhancements:

 AllowsyoutoinstallthePlateSpinRecon3.7.4ServerandthePlateSpinRecon3.7.4Clientonthe

following64‐bitWindowsservers:

 WindowsServer2008R2SP1

 WindowsServer2003R2SP2

 WindowsServer2008SP2

 WindowsServer2003

SP2

 Supportsdiscovery,inventory,anddatacollection(monitoring)forthefollowingmachines:

 NovellOpenEnterpriseServer(OES)2SP3Linux(32‐bit,64‐bit)

 SUSELinuxEnterpriseServer11SP2(32‐bit,64‐bit)

 SUSELinuxEnterpriseServer11SP2XEN(64‐bit)

 VMwareESXi5.0Server

 VMwareVirtualCenter

5.0

 Providesimprovedsudosupport.Reconnowsupportspassword‐protectedsudoaccounts

 ResolvesduplicateSMBIOSUUIDissuesthatmightcausetheinventoryjobstofail.Formore

information,seethefollowingscenariosintheNovellPlatespinRecon3.7.4UserGuide(http://

www.novell.com/documentation/ps_recon37/recon_user/data/index.html):

 “InventoryingahostmachinewithVMsthatare

eithermigratedfromotherhostmachines

orclonedacrossmultiplehostmachinesthrowsawarningmessage”.

 “InventoryingahostmachinewithVMsclonedwithinthesamehostmachinethrowsa

warningmessage”.

 “InventoryingahostmachinewithVMssharedacrossmultiplehostmachinesthrowsa

warningmessage”.

20 Novell PlateSpin Recon 3.7.4 Getting Started Guide

2.2 Upgrading to PlateSpin Recon 3.7.4

ThePlateSpinRecon3.7.4installercanupgradePlateSpinRecon3.7.3.Ifyouchoosetoupgradefrom

versionspriortoPlateSpinRecon3.7.3,youmustfirstupgradeto3.7.3followedbyusingthe

PlateSpinRecon3.7.4installertoupgrade from3.7.3to3.7.4.

Performthetasks inthefollowingsectionstoupgrade

toPlateSpinRecon3.7.4:

 Section 2.2.1,“Pre‐UpgradeTasks,”onpage 20

 Section 2.2.2,“UpgradingtoPlateSpinRecon3.7.4,”onpage 22

 Section 2.2.3,“UpgradingtotheMSSQL2008SP2EnterpriseDatabase,”onpage 22

 Section 2.2.4,“Post‐UpgradeTask,”onpage 22

2.2.1 Pre-Upgrade Tasks

BeforeupgradingtoPlateSpinRecon3.7.4,performthefollowingtasks:

 “GeneratingReportsandPerformingConsolidationPlanningontheExistingData”onpage 20

 “BackingUpthePlateSpinReconDatabases”onpage 20

 “RemovingtheDiskUtilizationMonitoringServiceofPlateSpinRecon3.7.1HotFix1”on

page 21

Generating Reports and Performing Consolidation Planning on the Existing Data

IfyourcurrentversionofPlateSpinReconcollectslotofinventoryandmonitoringdata,itishighly

recommendedthatyougeneratereportsandperformconsolidationplanningbasedontheexisting

data.ThemonitoringdatafordiskspaceutilizationiscollectedafterthedeploymentoftheWindows

DiskCounteradd‐on.For

moreinformation,see“CollectingDiskUtilizationCountersforWindows

Machines”intheNovell®PlateSpin®Recon3.7.4UserGuide.

Backing Up the PlateSpin Recon Databases

PlateSpinReconstoresallinventoryandmonitoringdatainaMSSQL2000,MSSQL2005,

PostgreSQL,orMSSQL2000Serverdatabase.Priortoperforminganupgrade,itishighly

recommendedthatyoubackupthePlateSpinRecondatabases.

1 Shutdownalltheclients.

Ifyouwanttoretainthepreviousbackups,copythemtoanalternatelocationpriorto

performingthisbackup.

2 StopthePlateSpinReconservices.

FormoreinformationonhowtostopthePlateSpinReconservices,seeSection B.2,“Manually

StoppingthePlateSpinReconServices,”onpage 37.

3 CreateareliablebackupofthePlateSpinRecondatabases.

 “BackingUptheMicrosoftSQL2000Database”onpage 21

 “BackingUptheMicrosoftSQL2005/2008SP2EnterpriseDatabase”onpage 21

 “BackingUpthePostgreSQLDatabase”onpage 21

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Novell PlateSpin Recon 3.7.4 Quick start guide

Brand: Novell

Model: PlateSpin Recon 3.7.4

Category: Software

Type: Quick start guide

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Novell PlateSpin Recon 3.7.4 Quick start guide

Novell PlateSpin Recon 3.7.4 Quick start guide

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