Ruckus Wireless ZoneFlex 7762-S Installation guide

Brand: Ruckus Wireless

Model: ZoneFlex 7762-S

Type: Installation guide

Ruckus Wireless

™

ZoneFlex

™

7762-S Dual-Band 802.11n

Smart Wi-Fi Outdoor Sector Access Point

Installation Guide

Part Number 800-70293-001 Rev B

Published April 2011

www.ruckuswireless.com

1 About This Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1

2 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

5GHz Antenna Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Determine the Optimal Mounting Location and Positioning . . . . . . . . . . . . . . . . . . . . . 9

Physical Obstructions and Sources of Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Sector Coverage and Recommended Downtilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

360º Coverage of Deployment Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting Colocated 7762-S Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Step 1: Connect the Cables to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 2: Connect the Access Point to the Same Subnet as ZoneDirector . . . . . . . . . 22

Step 3: Disconnect the Access Point from the Power Source . . . . . . . . . . . . . . . . . . . 22

Contents

Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 22

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 25

Step 3: Log In to the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 35

Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 35

5 Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 38

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6 Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Step 1: Connect and Seal the RJ-45 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Step 2: Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Step 3: Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

7 Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Step 1: Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 46

Attaching the Bracket to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Step 2: Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 51

8 Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

9 (Optional) Mounting and Connecting the 5GHz External Antennas . . . . . . . . . . . . . . . . 56

Configuring the 5GHz Antenna Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Maximum Antenna Gain Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Configure the Antenna Gain from the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Configure the Antenna Gain from the ZoneDirector Web Interface . . . . . . . . . . . . . 57

iii

10 Resetting the Access Point to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 59

11 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1 About This Installation Guide

This Installation Guide provides information on how to set up the Ruckus Wireless ZoneFlex

7762-S Dual-Band 802.11n Smart Wi-Fi Outdoor Sector Access Point on your network.

Topics covered in this guide include installation, basic configuration, and device mounting.

This guide is intended for use by those responsible for installing and setting up network

equipment. Consequently, it assumes a basic working knowledge of local area networking,

wireless networking, and wireless devices.

Related Documentation

In addition to this Getting Start Guide, each Ruckus Wireless ZoneFlex 7762-S Outdoor

Access Point documentation set includes the following:

■ User Guide: Provides detailed information on how to configure the Access Point. The

User Guide is available for download on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/documents

■ Release Notes: Provides late-breaking information about the current software release,

including new features, enhancements, and known issues. If the information in the

Release Notes differs from the information in this guide, follow the instructions in the

Release Notes.

■ Online Help: Accessible from the Access Point’s Web interface, the Online Help

provides information that helps you configure the device from the Web interface.

Using ZoneDirector or FlexMaster to Manage the

Access Point

If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless

ZoneDirector to manage the Access Point, this guide describes the required steps that will

enable the Access Point to report to and communicate with FlexMaster or ZoneDirector

successfully.

■ To set up the Access Point for management by ZoneDirector, refer to “Configuring for

Management by ZoneDirector” on page 17.

■ To set up the Access Point for management by FlexMaster, refer to “Configuring for

Standalone Operation or for Management by FlexMaster” on page 22.

Unpacking the ZoneFlex Access Point

Package Contents

2 Unpacking the ZoneFlex Access Point

1. Open the Access Point package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry location.

3. Verify that all items listed in Package Contents

below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your authorized

Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

■ ZoneFlex 7762-S Access Point

■ Small plastic bag containing the Ruckus Wireless PoE injector for ZoneFlex 7762-S AP

■ Box containing the power adapter for the PoE injector

■ Box containing the mounting kit (see “Mounting Kit Contents” for details)

■ Small plastic bag containing the DC connector pins and DC cord connector assembly

(see Figure 1

)

■ Two small plastic bags each containing an RJ-45 waterproofing assembly (see Figure 2)

■ Small plastic bag containing an electrical shunt (for resetting the Access Point to factory

default settings, see Figure 3

)

■ Ground screw

■ Service Level Agreement / Limited Warranty Statement

■ Regulatory Statement

■ This Installation Guide

WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your

Access Point) are for indoor use only. Never mount the PoE injector and power adapter

outdoors.

Unpacking the ZoneFlex Access Point

Package Contents

Figure 1. DC connector pins and DC cord connector assembly

Figure 2. RJ-45 waterproofing assembly

Boot DC cord connector Coupling ring Connector pins (4 pieces)

Cable clamp housing

RJ-45 connector (on

AP)

Clamping ring

assembly

Rubber O-ring Sealing nut

Unpacking the ZoneFlex Access Point

Package Contents

Figure 3. Electrical shunt for resetting the Access Point to factory default settings

Mounting Kit Contents

■ Dynamic bracket

■ Static bracket

■ Steel clamp (2 pieces)

■ Machine screws (8 pieces)

■ Hex bolts (4 pieces)

■ Flat washers (4 pieces)

■ Split lock washers (4 pieces)

■ Wall anchors (4 pieces)

Figure 4. Mounting kit contents

Dynamic bracket Static bracket Steel clamp (2 pieces) Machine screw (8 pieces)

Hex bolt (4 pieces) Flat washer (4

pieces)

Split lock washer (4

pieces)

Wall anchor with metal

cone and hex nut

(4 pieces)

Before You Begin

Prepare the Required Hardware and Tools

3 Before You Begin

Before installing and setting up the Access Point, Ruckus Wireless recommends that you

first complete the following pre-installation tasks:

■ Prepare the Required Hardware and Tools

■ Get to Know the Access Point Features

■ Perform a Site Survey

■ Determine the Optimal Mounting Location and Positioning

■ Become Familiar with the Installation Components

■ Decide How You Will Supply Power to the Access Point

Prepare the Required Hardware and Tools

You must supply the following tools and equipment:

■ A notebook computer running Windows 7/Vista/XP/2000 with one wireless 802.11b/

g/n network card (integrated or external) and one Ethernet card (or port) installed

■ A pair of long nose pliers

■ 6mm flathead screwdriver

■ 6mm Phillips screwdriver

■ 10mm ratchet wrench

■ Electric drill with 8mm drill bit (if mounting on a flat surface)

NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,

and equipment that you will need to complete the procedure.

Before You Begin

Get to Know the Access Point Features

Figure 5 and Figure 6 identify the Access Point features that are relevant to the installation

and mounting instructions that this guide provides. Before you begin the installation

process, Ruckus Wireless recommends that you become familiar with these features.

Figure 5. Access Point parts

Power LED

Status LED

5GHz External

Antenna

Connectors

RJ-45/PoE

Connectors

DC Connector

Ground Screw

PoE IN

PoE OUT

Before You Begin

Get to Know the Access Point Features

Table 1. LEDs and connectors on the Access Point

Label Description

Power LED

•Off: No power is available or the Access Point is not connected

to a power source.

•Red: The Access Point is powering on.

• Green: The Access Point is connected to a power source and

has completed its power-on sequence.

Status LED If the Access Point is operating in standalone mode:

• Amber: The WLAN service is up and at least one wireless client

is associated with the AP.

• Flashing amber: The WLAN service is up and no wireless clients

are currently associated with the AP.

If the Access Point is being managed by Ruckus Wireless

ZoneDirector:

• Green: The AP is part of a mesh network (either as a Root AP or

Mesh AP) and is connected to an uplink with good signal. If

mesh networking is disabled but the WLAN service is available,

the Status LED is also green.

• Fast flashing green: The AP is part of a mesh network (as Mesh

AP) and is connected to an uplink with a fair or good signal.

• Slow flashing green: This Mesh AP is searching for an uplink or

is attempting to establish communication with ZoneDirector.

• Off: Mesh networking is disabled and the WLAN service is

unavailable.

RJ45 Connectors Two LAN ports that support Power over Ethernet (PoE):

• PoE IN port: Supports 10/100/1000Mbps connections, connects

to the network and receives 802.at PoE from the supplied PoE

injector (if connected).

• PoE OUT port: Supports 10/100/1000Mbps connections. If the

supplied PoE injector is used, this port can supply 802.af PoE to

the connected PoE-capable device (for example, another

ZoneFlex 7762-S AP or an IP-based surveillance camera). To use

this port to supply PoE, you first need to enable the PoE feature

on the Web interface.

For more information, refer to “(Optional) Enable PoE for the

PoE OUT Port” on page 34.

Before You Begin

Get to Know the Access Point Features

5GHz Antenna Connectors

If you want to enable the 5GHz sections of the AP (for access or meshing), you can connect

external high gain antennas (5GHz only) to the standard N-type radio frequency (RF)

antenna connectors on the top panel of the Access Point. For more information, refer to

“(Optional) Mounting and Connecting the 5GHz External Antennas”

on page 56.

Figure 6. The 5GHz antenna connectors are protected by metal caps

DC Connector In addition to PoE, you can also use direct current or DC (from a

battery, for example) to supply power to the Access Point.

NOTE: If you connect the Access Point to both PoE and DC power

sources at the same time, it will use PoE as the primary power

source and DC power as the backup power source.

Table 1. LEDs and connectors on the Access Point

Label Description

Metal caps

Before you install the AP, make a

note of the MAC address on this

label. You will need it later.

Before You Begin

Perform a Site Survey

Before installing the Access Point, perform a site survey to determine the optimal Access

Point placement for maximum range, coverage, and network performance. When

performing a site survey, consider the following factors:

■ Data rates: Range is generally inversely proportional to data rates. The maximum radio

range is achieved at the lowest workable data rate. Higher data rates will generally be

achieved at closer distances.

■ Antenna type and placement: Proper antenna configuration is a critical factor in

maximizing radio range. As a general rule, radio range is increased by installing the

radio higher above the ground with the Access Point mounted in a vertical position

with a 10º to 15º downtilt.

■ Physical environment: Clear or open areas provide better radio range than closed or

filled areas. The less cluttered the operating environment, the greater the wireless

range.

■ Obstructions, building materials, and sources of interference: Physical obstructions,

such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can block or

hinder wireless communication.

For more Access Point placement guidelines, refer to “Determine the Optimal Mounting

Location and Positioning”.

Determine the Optimal Mounting Location and

Positioning

The location and orientation that you choose for the Access Point play a critical role in the

performance and range of your wireless network. Follow these recommendations and

guidelines to determine where to install and how to position the Access Point.

Physical Obstructions and Sources of Interference

In general, Ruckus Wireless recommends that you install the Access Point away from

obstructions and sources of interference.

Avoid installing the Access Point in an environment where obstructions exist between

sending and receiving devices. A number of machines and electronic devices that emit

radio waves – cranes, wireless phones, microwave ovens, satellite dishes – interfere with

and/or block wireless signals. Building materials used in construction also influence radio

signal penetration. For example, drywall construction permits greater range than concrete

blocks.

Before You Begin

Determine the Optimal Mounting Location and Positioning

Sector Coverage and Recommended Downtilt

The 7762-S AP uses a built-in 120-degree sector antenna with a 30-degree vertical

beamwidth for its 2.4GHz radio. To enable the AP to cover its immediate area effectively

and, at the same time, extend its wireless coverage farther using this radio, Ruckus Wireless

recommends mounting the AP in a vertical position with a 10- to 15-degree downtilt (see

Figure 7

Figure 7. Recommended downtilt and orientation for maximum horizontal plane

coverage

30º vertical

beamwidth

10º-15º downtilt

recommended for

extended coverage

Before You Begin

Determine the Optimal Mounting Location and Positioning

Figure 8. The 7762-S provides a 120º horizontal beamwidth

120º horizontal

beamwidth

Before You Begin

Become Familiar with the Installation Components

360º Coverage of Deployment Area

If your deployment scenario requires wireless coverage in all directions, you can deploy

three colocated 7762-S APs and mount them on the same pole or mast in such as way that

together they provide 360 degrees of coverage.

Figure 9

illustrates how three 120-degree sector antennas (that are built into the 7762-S

APs) provide 360-degree coverage. These three sector antennas provide higher gain than

a single omnidirectional antenna can offer while having a broad vertical radiation angle.

Figure 9. Three colocated 7762-S APs provide 360-degree coverage

NOTE: If you are deploying colocated APs to provide a 360-degree area of coverage,

make sure you read “Connecting Colocated 7762-S Access Points” on page 14.

Become Familiar with the Installation Components

The Access Point can be installed in an indoor or outdoor environment, such as an interior

wall or ceiling or on the exterior roof overhang of a building or on a streetlight pole. Refer

to Figure 10

for the components involved in a typical installation.

Take note of the components that must be installed indoors or outdoors. The PoE injector

and power adapter that are shipped with the Access Point are for indoor use only. Ruckus

Wireless also strongly recommends that you form a drip loop on any cable that is

connected to devices that are installed outdoors under the Access Point. It is also a good

idea to include a drip loop at the entry point going through a wall.

120º coverage

Before You Begin

Become Familiar with the Installation Components

Figure 10. Typical installation components using both PoE and DC power sources

NOTE: The 7762-S has a built-in surge protector that is based on the GR-1089 standards.

If your deployment requires a higher level of surge protection, you can install an external

surge protector.

WARNING: Only trained and qualified personnel should be allowed to install, replace,

or service this equipment.

WARNING: Installation of this equipment must comply with local and national electrical

codes.

CAUTION: Make sure that you form a 3”-5” drip loop in any cable that is attached to the

Access Point (form the drip loop near the AP). This will prevent water from running along

the cable and entering the Access Point. Also add a second drip loop at the point of entry

through the wall.

CAUTION: Be sure that grounding is secure at both ends, that it connects to a reliable

ground, and that it meets local and national electrical codes. For additional lightning

protection, use lightning rods and lightning arrestors.

INDOOR

OUTDOOR

DC power

source

Router or switch

PoE injector

ZoneFlex 7762-S

Outdoor AP

PoE power

adapter

Outdoor-

rated Cat5e

FTP cable

Drip

loop

DC cable

Ground rod

Ground

screw

18 AWG

min green-

and-yellow

wire

18 AWG min

green-and-

yellow wire

Ground rod

Outdoor-

rated Cat5e

FTP cable

Drip

loop

Drip

loop

Drip

loop

18 AWG min

green-and-

yellow wire

Before You Begin

Decide How You Will Supply Power to the Access Point

WARNING: The Ruckus Wireless PoE injector (if supplied with your Access Point) is for

indoor use only. Never mount the PoE injector outdoors with the Access Point.

Decide How You Will Supply Power to the Access

Point

The Access Point supports Power over Ethernet (PoE) and 12V DC power and can be

connected to both power sources at the same time. If you connect the Access Point to

both PoE and DC power sources at the same time, it will use 12V DC power as the primary

power source and PoE as the backup power source.

Connecting Colocated 7762-S Access Points

If you are deploying colocated 7762-S APs, Ruckus Wireless strongly recommends that you

provide a separate Ethernet connection for each of the APs, instead of daisy-chaining

them. Separate Ethernet connections for each AP will help ensure maximum backhaul and

client throughput.

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Ruckus Wireless ZoneFlex 7762-S Installation guide

Brand: Ruckus Wireless

Model: ZoneFlex 7762-S

Type: Installation guide

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Ruckus Wireless ZoneFlex 7762-S Installation guide

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