Wildix WelcomeConsole-EXT Quick start guide

Brand: Wildix

Model: WelcomeConsole-EXT

Type: Quick start guide

This manual is also suitable for

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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1 pair x foam ear pads

Compatibility

WP4X0 2015/ WP4X0G/ WorkForce/ WelcomeConsole

WP600A/ACG/ Vision/ SuperVision

WP old series

W-AIR Basic (ex W-AIR 70)/ W-AIR 100 (End Of Life)/ W-AIR LifeSaver (ex W-AIR 150)/ W-AIR Med/ W-

AIR Office

Compatible with iPhone and Android phones

Compatible with Apple Mac and Windows PC

Connection

Use RJ9 cable for WP4X0/ WP4X0G/ Workforce/ WelcomeConsole and WP old series

Use 3,5 mm cable for WP600A/ACG, Vision/ SuperVision, W-AIR Basic (ex W-AIR 70)/ W-AIR 100 (End

Of Life)/ W-AIR LifeSaver (ex W-AIR 150)/ W-AIR Med/ W-AIR Office

Use USB cord for call answer / hangup and volume control from Collaboration (Apple Mac and Windows

PC)/ WorkForce/ WelcomeConsole

WHS-BT

Compatibility

WP600A/ WP600ACG, Vision/ SuperVision, WorkForce (USB dongle is required)

W-AIR LifeSaver (ex W-AIR 150)/ W-AIR Med/ W-AIR Office

Compatible with iPhone, Android phones, Apple Mac and many Windows PC models

Features

Bluetooth version: V4.0

Noise canceling

Wideband Audio

Monaural (One Ear)

Flex, 360°

Talk time: 12 hours

Standby Time: 200 hours

Working range: up to 20 meters

Rechargeable time 3 hours

Ergonomic design and adjustable headband for maximum comfort

Light weight

Answer / hangup / volume control on WP600AXX/ Vision/ SuperVision/ WorkForce/ W-AIR LifeSaver (ex

W-AIR 150)/ W-AIR Med/ W-AIR Office/ iOS app

it works on Android app, only if “ ” feature is enabled; it works only on “pure” Native call support beta

Android devices from Google

it works on WorkForce only with USB dongle from (e.g. Jabra Link 360/ 370)

it works on Collaboration on Mac OS / Windows only with USB dongle from Jabra / Plantronics /

Sennheiser (e.g. Jabra Link 360)

Packing list

1 x monaural Bluetooth headset

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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1 x USB charging cable

Quick Start Guide

Description of buttons:

Charging

Use the USB cable provided to charge the headset:

When charging, the red LED is on

When approaching the full battery level, the red LED goes down and the green LED turns on

When charging is complete, the LED goes down

Turn on

Proceed as follows:

Move the switch to the position 1

The blue and green LEDs flash several times

Turn off

Move the switch to the position 0

Connection to WP600A/ACG, Vision, SuperVision

Make sure the headset is switched on, then proceed as follows:

Press and hold the receiver button , until the blue LED starts flashing

Go to the Wildix WP phone’s and move the switch to Settings menu -> Wireless & Networks -> Bluetooth

the position ON

Select WHS-BT from the list of AVAILABLE DEVICES

When connected, the headset’s blue and green LEDs turn on for several seconds and a voice prompt says "

Connected".

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Connection to W-AIR LifeSaver/ W-AIR Med/ W-AIR Office

Make sure the headset is switched on:

Press and hold the receiver button , until the blue LED starts flashing

Go to the Wildix W-AIR LifeSaver/ W-AIR Med/ W-AIR Office handset’s Settings menu -> Bluetooth and

select Enable Bluetooth

Select Search for devices

Select Wildix WHS-BT headset (the chipset number is shown) from the list of available bluetooth devices

and select Pair

Enter the PIN: 0000

When connected, the headset’s blue and green LEDs turn on for several seconds and a voice prompt says "

Connected".

Answer / End a call

Proceed as follows:

To answer or to end a call, press the receiver button on the headset

The blue and green LEDs flash twice

During the conversation the LED is off

MonoLED, DuoLED

Packing list

1 x MonoLED/ DuoLED headset

1 x table stand

1 x portable case

1 x spare ear pads

1 x USB Type-A adapter

Compatibility

WorkForce, WelcomeConsole (full status LEDs support coming later)

Vision, SuperVision (full status LEDs support coming later)

Apple Mac, Windows PC

Features

USB Type-C plug

USB adapter included

Answer/ Hangup/ Mute/ Volume control buttons

Status LEDs: online, away, DND, on call, ringing, call held, missed call

Table stand included

Quick Start Guide

Note: in stock at the on June 30th.

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Headset Overview

USB Connector Overview

Connection

Note: It is required to install Headset integration component (Collaboration -> Settings -> Extensions) to

use the headset. Consult for details.Collaboration Guide

Min. required versions of the component:

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Connect Headset to the USB port on your phone using the USB type-A adapter

Connect Headset to the USB port on your PC or laptop using the USB Type-C plug

Set “Wildix Mono/DuoLED” as audio device in Collaboration -> Settings -> Web phone

LED Indicators

Headset

Status LED indication Color

Available

Steady on

Green

Away Orange

DND Violet

Incoming call Fast short blinks Red

Outgoing call/ In call Long blinks

Hold Two fast blinks, repeated Status color + red

Missed call Long blinks followed by fast short blink

USB Connector LED indication

Connection LED indicator: steady green when connected

On/ Off-hook LED indication:

Incoming call - fast red blinking

Outgoing call/ In call - steady red

Mute LED indication: steady red when muted

Answer/ End a call

Press Off-hook button to answer/ end a call.

Adjust volume during a call/ ringer volume

Press Volume+/ Volume- Control during a call to adjust the volume/ from idle to adjust the ringer volume.

v. 2.7.0 (Windows)

v. 2.5.0 (macOS)

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Mute the microphone during a call/ enable silent mode

Press Mute button during a call to mute/ unmute the microphone; enable/ disable silent mode.

WelcomeConsole-EXT (ex WP490EXT) – Extension module

Compatibility

WP490 2015/ WP490G/ WelcomeConsole

Features

WP490EXT 2017: 40 Programmable BLF keys, 4.3” 272*480 COLOR Display

WP490EXT pre 2017: 20 Programmable BLF keys; 4.3” 272*480 Graphical LCD with Backlight

Up to 3 Modules Daisy-chain

Packing list

1 x Extension module

1 x RJ12 cable

Port description

2 RJ12 ports for data in and out

AC Power Adapter jack: Input: AC 100-240V; Output: DC 5V/1A

Quick Installation Guide

Connection

Connect the EXT IN port of the extension module to the EXT port of the Wildix phone using RJ12 cable.

To connect another WelcomeConsole-EXT in chain, connect the EXT OUT port of the first extension module to

the EXT IN port of the second extension module.

You can connect up to 3 extension modules in chain. In case you connect three modules, it’s necessary to

connect the power adapter to the 3rd extension module (available on demand, code: PS-5V2A; also compatible

with older version, code: PS-WP4X0G). Also in case you connect two modules + 1 WPEHS, it’s necessary to

connect the power adapter to the 2nd extension module.

Configuration

Configure the BLF keys via Wildix Collaboration Settings -> Function keys.

After having configured 20 Function keys (BLF), proceed as follows:

Note: The backlight settings of WelcomeConsole-EXT extension module are synced with WP490G 2016-

2017, WelcomeConsole.

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Click to add one or several extension modules (Add several Exp modules in case you have Exp module

more than one extension modules connected in chain):

Add Feature Keys to be monitored via the expansion module and move them under the desired section

(under )Exp module 1 / Exp module 2 / Exp module 3…

Click Save

WPEHS – Wireless Headset Adapter

Compatibility

Compatible with WP490 2015/ WP490G/ WP480G/ WelcomeConsole

Compatible with Jabra, Plantronics and Sennheiser wireless headsets

Compatible models:

Jabra: PRO 9450, GN 9350e, GN 9330e, GN 9125

Plantronics: Savi 700 Series (710, 720, 730, 740, 745), CS500 Series (510, 520, 530, 540), Voyager

Legend CS

Sennheiser: DW Office (running firmware version 96 or later), SD Office

Features

Answer and hangup calls remotely

Packing list

1 x EHS Adapter

1 x RJ45 cable

1 x RJ12 cable

1 x RJ9 spiral cord

Port description

1 x RJ12 port (port 1 on the picture) to connect to Wildix phone

1 x RJ45 port (port 2 on the picture) to connect to Jabra headsets

1 x 3.5 mm Jack (port 3 on the picture) to connect to Plantronics headsets

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Connection

Jabra (GN Netcom):

Plantronics:

Sennheiser:

Note: In case you connect two extension modules + 1 WPEHS, it’s necessary to connect the power

adapter to the 2nd extension module.

WHS, Mono|DuoLED, WelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

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Wildix WelcomeConsole-EXT Quick start guide

Brand: Wildix

Model: WelcomeConsole-EXT

Type: Quick start guide

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Wildix WelcomeConsole-EXT Quick start guide

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Wildix WelcomeConsole-EXT Quick start guide

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