Wildix WP600A User manual

User Guide

HW version: 47.145.3.4

App version: 2.2.63

Updated on 6 July 2015

This User Guide explains the main steps to connect and set up the phone and the basic call operations.

IMPORTANT NOTES

Packing list

Connecting the phone

Phone overview

Keypad instruction

LED Indicator

Home Screen

Notification/Status bar

First time login

Change language

Network connection

Login to Wildix application

Set up the sync of Phonebooks

Set up a Google account

Wildix Phone application

Change status

History

Dialpad

Feature Keys, BLF Keys / Expansion module

Settings

Personal and Account settings

Internal and External Call features (Call forwarding, call waiting, mobility)

Advanced

Basic operations

Accept / Reject an incoming call

Second incoming call (LINE)

Hang up

Make a call

Search for a contact

Put a call on hold

Make a second call (LINE)

Transfer

Conference

Mute / unmute the microphone during a call

Accept / request a video streaming from the other party

Voicemail access

Phonebook

Customize phonebooks

Call a phonebook contact

Phone settings

Wireless & Networks

Device (Sound, Display, Storage, Storage, Apps)

Personal (Language and input, Security, Backup)

Accounts

System (Date and time, Accessibility, Phone information)

Force quite Wildix Phone App

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IMPORTANT NOTES

This manual describes the behaviour of the phone with the version:

● Firmware version: 47.145.3.4 (check version in Settings > System > About Multimedia Terminal

> Build number)

● Wildix Phone Application version: 2.2.63 (check version in Phone > Advanced> Settings >

About)

Features added with the latest versions:

● Simultaneous use of Bluetooth and WiFi (version 2.2.21)

● Intercom support (version 2.2.22)

● Voicemail notifications (version 2.2.63)

This version contains the following limitation:

● Paging support - pending

These features will be released in one of the future versions, for eventual upgrades, check

www.wildix.com

What’s new in WP600A?

● Wi-Fi support

● Bluetooth support

● Android 4.2 OS

● Integration with Google account and support of Android apps (Browser, Calendar, Mail…)

● Touchscreen

● CardDAV standard for phonebooks sync

● Monitoring of features and colleagues via Wildix Phone Application (presence status of

colleagues on the screen)

● Soft Expansion module (code: WP600A-EXT) with up to 120 BLF keys

● Up to 16 Function / BLF keys (without expansion module)

● No Line keys - new call is started directly from the Wildix App

● Standard 3.5mm headset jack

● USB 2.0

Packing list

Wildix WP600A IP phone Receiver Handset cord

Connecting the phone

1. Connect the Receiver to the WP600A phone using the handset cord

2. Connect the LAN port of phone to the Wildix Switch using the Ethernet cable

3. (Optional) Connect the External Power Adapter (article on demand) to the Power jack of the

phone and plug the Power Adapter into an electrical outlet

4. The LCD display of the phone displays the booting screen. As soon as the Wildix Application is

displayed, the phone is ready

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Phone overview

Keypad instruction

Audio Control

Headset button: Switch between the Headset/Receiver modes

Mute button: Turn off/on the microphone during a call

Volume control button: Adjust the volume

Speaker button: Switch between Handsfree/Receiver modes

Call management / Operations

Cancel button: cancel different operations, refuse a call, hang up (from Phone application)

Confirmation button: confirm different operations, accept a call

Send button: can be used to confirm the phone number

Transfer button: Transfer a call (during a call)

Hold button: Put a call on hold / resume (during a call)

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Menu navigation

Feature keys button: Shortcut to Function keys, press again to move to the next page of

Function keys

Voicemail button: Shortcut to access the Voicemail (from Phone App)

Phonebook button: Shortcut to People menu (from Phone App)

Redial button: Press to redial the last called number (from Phone App)

Back button: Go back to the previous menu

Home menu

Context menu: view the list of available operations in each phone menu

LED Indicator

The LED indicator is situated in the upper right part of the phone display and notifies about:

● New Voicemail / Incoming call (blinking blue)

Home Screen

Home screen by default contains shortcuts to the following applications and folders:

● People

● Phone

● Applications folder

● Browser

● Phone settings

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Notification/Status bar

Notification/status bar is located in the upper part of the screen and contains:

● Notification drawer (on the left): notifications from applications and services (sound source

device, incoming calls, current call, missed calls)

● Status bar (on the right): the basic status information about your device (Bluetooth device,

headset, Wi-Fi, Ethernet connection, time)

Slide your finger from the top of the screen downwards to pull down the Notification drawer:

From Notification drawer it is possible to:

● Access an application: tap the notification of the application

● Dismiss notifications: swipe the notification with your finger to the left or to the right

● Manage an application: long press on the notification, the “App info” icon appears (by tapping

“App info” you access the information about the application)

● Access the most popular phone settings:

Tap the icon in the upper right part of the Notifications drawer to be able to:

● Adjust Brightness

● Access phone Settings

● Switch on / Switch off Wi-Fi, Bluetooth...

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First time login

Change language

1. Go to Settings > Personal > Language & input

2. Tap “Language”

3. Select the language from the list

Network connection

Go to Settings > Wireless & Networks and select which Network you would like to connect to:

● Ethernet

● Wi-Fi

Ethernet

● Tap “On” in front of “Ethernet”, the phone should automatically receive the IP address from the

DHCP server

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● In case the phone has not received an IP address automatically, you can set up the Static IP:

Tick off “Use static IP” and enter the settings manually

Wi-Fi

Tap “On” in front of “Wi-Fi”, available networks are displayed in the right part of the screen.

● To search for new networks:

1) Press Context menu button or tap the icon

2) Tap “Scan”

● To connect to the network:

1. Select the network from the list of available networks

2. Enter the password (if necessary) and tap “Connect”

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Login to Wildix application

After the phone has booted, the Wildix Application opens automatically. Otherwise tap Phone icon from

the Home menu.

1. Tap the icon to access the Settings tab

2. Tap “Account”

3. Enter:

● Domain: PBX IP address or domain name

● User name: extension number, user name or email address of user

● Password: user WEB password

4. Click the icon

5. Go to Settings > Advanced > Check for Updates to check if there is a new version available. If

yes, follow the instructions on the screen to install a new version.

Set up the sync of Phonebooks

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Step 1. Download the WildixDAV application

1. The first time you open the Phone application, the prompt to download the WildixDAV

application appears:

2. Click “Update” and wait till the application is installed:

As soon as it is installed, the WildixDAV icon appears in the applications folder:

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Step 2. Add a new WildixDAV account

1. Go to Settings > Accounts > Add a new WildixDAV account:

● Change https:// to http://

● Enter your Wildix PBX IP address or domain name

● Enter your user name and password

2. Click “NEXT”

Step 3. Select the phonebooks to add for the sync

1. Select the Phonebooks to add for the sync:

NOTE: it is necessary to add phonebooks one by one, so tick off one phonebook and then repeat

the steps 2 and 3 to add more phonebooks.

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2. Enter the local name for this phonebook:

3. Click “ADD ACCOUNT”

Now you can press the Context menu button and select “Manage sync accounts” to access the

“ACCOUNTS” folder of the phone’s Settings menu to see the date and time of the last sync:

To add more phonebooks for the sync: Repeat the Steps 2 and 3.

Set up a Google account

You can sync your phone with your Google account. It allows you to use Google Calendar and to

download applications from Google Play Market.

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1. Tap Settings

2. Go down to Accounts section and tap “+ Add account”

3. Tap Google

4. Tap “Existing” to use your existing Google account, or tap “New” to create a new one

● “Existing”: Follow the instructions displayed on the screen to sign in with your existing Google

Account

● “New”: Follow the instructions displayed on the screen to create a Google account

Note: During the sign in process you are requested to choose which data you would like to sync:

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Wildix Phone application

Change status

Tap the icon to change your status

1. Select the status (Online / DND / Away)

2. (Optional) Enable the expiry date and time for your status (only DND or Away): Tap the field

“Until” and select the date and time

3. (Optional) Enter the status message: Tap the input field and enter the message using the

pop-up keyboard on the screen

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History

Tap the icon to access the History tab

List of All calls / Missed calls with call duration information

To clear the history:

1. Tap the Pencil icon

2. Click the icon near the call that you wish to delete from the history

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To view call details:

● Tap the icon

To make a call:

● Tap on the element (number or contact name) from the list

● Otherwise tap on the number that you wish to dial in Call details window on the right

Dialpad

Tap the icon to access the Dialpad tab

To make a call:

1. Enter an internal or external number using the DTMF phone keyboard or the pop-up keyboard

on the screen (tap on the keyboard icon): Search results with status is displayed under the

input field

2. Press the green icon to call the number or click the contact from search results below

Feature Keys, BLF Keys / Expansion module

Monitoring of features and colleagues:

● Max 16 elements without expansion module *

● Max 120 elements (three pages) with expansion module

* At the moment max 120 elements are supported, Expansion module will be added in one of the

following versions

By default (if no Feature Keys are assigned), the following screen appears when you enter this menu:

Note:

Only the colleagues added to Roster can be displayed in this menu

You can add colleagues to roster from Wildix Collaboration, read Wildix Collaboration - User Guide for

more information or from WMS > Users

The following Feature keys are supported:

○ Colleague

■ monitor status

■ call (tap the element and select “call”)

■ call pickup (tap the element while the status is “ringing” and select “pickup”)

○ Speed Dial

○ Trunk

■ monitor status for BRI/PRI/FXO/GSM (green/red)

■ call through this trunk (if green)

○ Timetable

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■ monitor status (green/yellow/red)

■ change status (tap the element and select “call”)

○ Switch

■ monitor status (green/red)

■ change status (tap the element and select “call”)

○ 3 state switch

■ monitor status (green/yellow/red)

■ change status (tap the element and select “call”)

○ Send DTMF

You can configure the Feature keys from Wildix Collaboration > Settings > Feature keys (read Wildix

Collaboration - User Guide for more info



) or from WMS > Users.

As soon as Feature keys have been configured and saved, they are displayed in Feature keys menu of

the WP600A:

To make an action on the element displayed in this menu: tap the element and select the action,

example:

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In case you have more than one page of Feature keys, tap the arrow icon to navigate between the

pages:

Settings

Tap the icon to access the Settings tab

Note: All the settings are synced with Wildix Collaboration, except for Ringtone (Ringtone

selection is local)

Personal and Account settings

● Account:

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○ Domain: PBX IP address or domain name

○ User Name: your extension number

○ Password: your WEB password

● Personal:

○ E-mail

○ Mobile: this number is used for Mobile Extension management

● Ringtone:

○ Ringtones from Phone settings are displayed, tap the Ringtone to playback the

melody, then tap “OK” to apply it

● Ringtone volume:

○ Use the slider to adjust the volume level

Internal and External Call features (Call forwarding, call waiting, mobility)

● Internal:

○ Busy call forward / Unavailable call forward / Force call forward

Activates call forwarding if Busy, if Unavailable or Force call forwarding to Voicemail or

to another number.

To enable:

1. Switch ON

2. Tap on the destination field underneath

3. Enter the number using the phone keyboard or the pop-up keyboard on the

screen or enter VOICEMAIL

○ Call waiting

Allows you to receive more than one call at a time

To enable: Switch ON

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○ Mobility with timeout

Allows you to receive incoming calls also to your mobility extension number after the

specified timeout.

To enable*:

1. Switch ON

2. Tap the timeout field underneath and enter the numeric value in seconds

*(note: user mobile number must be previously entered in Settings > Account >

Personal > Mobile)

To leave the menu, tap the arrow icon, tap “Save” to apply the new settings:

● External:

Same Features as for Internal class, in addition, this menu allows you to select the Ringtone for

External Call Class

○ Switch ON to activate the class

Advanced

● Update source: here you can insert the different source for performing the upgrade

Note: this option allows you to install preview versions, the changelog is published on the



Wildix

website

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Wildix WP600A User manual

Wildix WP600A User manual

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