OvisLink OVT-12 User manual

Brand: OvisLink

Model: OVT-12

Type: User manual

OvisLink OVT-12 is a call center headset training adapter that allows you to connect two OvisLink headsets to a single telephone. This is ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback. The adapter is compatible with most OvisLink headsets, and it comes with both RJ9 and 2.5mm cords for easy connection to your telephone.

Here are some of the key features and benefits of the OvisLink OVT-12:

Allows you to connect two OvisLink headsets to a single telephone
Ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback

OvisLink OVT-12 is a call center headset training adapter that allows you to connect two OvisLink headsets to a single telephone. This is ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback. The adapter is compatible with most OvisLink headsets, and it comes with both RJ9 and 2.5mm cords for easy connection to your telephone.

Here are some of the key features and benefits of the OvisLink OVT-12:

Allows you to connect two OvisLink headsets to a single telephone
Ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback

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OvisLink Call Center Headset Training Adapter

Quick Instruction

*** This training adapter is designed for OvisLink Call Center headsets and may not

be compatible with other headset brands. Prior to using the OVT-12 adapter please

make sure your OvisLink headset is compatible with your phone’s brand and model.

Package Includes:

Call Center Training Adapter

RJ9 to RJ9 Cord

RJ9 to 2.5mm Male Cord

The configuration for the training adapter is different depending on which

telephone brand and model is in use. See below scenarios for reference.

Scenario 1: The telephone has RJ9 headset jack. The OvisLink headset that

works with the telephone has a YELLOW tape at the RJ9 connector.

1. Set the switch next to the TEL port on the training adapter at position “1”.

2. Connect the TEL port to your phone’s headset jack (at the back of the phone)

with the short RJ9 cord comes with the training adapter.

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Or, if your phone has a 2.5mm headset jack, not a RJ9 headset jack, use the RJ9

to 2.5mm cord instead.

3. Connect two OvisLink headsets in port A and port B of the training adapter

with OvisLink Quick Disconnect cords with Yellow tape at the RJ9 connector.

4. Press Mute button A to mute microphone of the headset connected to port A.

Press Mute button B to mute the microphone of the headset connected to

port B.

Scenario 2: The telephone has RJ9 headset jack. The OvisLink headset that

works with the telephone has a BLUE tape or RED tape at the RJ9 connector.

1. Set the switch next to the TEL port on the training adapter at position “2”.

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2. Connect the TEL port to your phone’s headset jack with the short RJ9 cord

comes with the training adapter.

Or, if your phone has a 2.5mm headset jack, not a RJ9 headset jack, use the

RJ9 to 2.5mm cord instead.

3. Connect two OvisLink headsets in port A and port B of the training adapter

with OvisLink Quick Disconnect cords with BLUE or RED tape at the RJ9

connector.

4. Press Mute button A to mute microphone of the headset connected to port A.

Press Mute button B to mute the microphone of the headset connected to

port B.

If there are any questions, please contact Support Contact: support@ovislink.com

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OvisLink OVT-12 User manual

Brand: OvisLink

Model: OVT-12

Type: User manual

OvisLink OVT-12 is a call center headset training adapter that allows you to connect two OvisLink headsets to a single telephone. This is ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback. The adapter is compatible with most OvisLink headsets, and it comes with both RJ9 and 2.5mm cords for easy connection to your telephone.

Here are some of the key features and benefits of the OvisLink OVT-12:

Allows you to connect two OvisLink headsets to a single telephone
Ideal for training purposes, as it allows the trainer to listen in on the trainee's call and provide feedback

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