Oracle Acme Packet 1100 Hardware Installation Manual

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Proprietary and Confidential

Acme Packet 1100

Hardware Installation Guide

September 2014

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Acme Packet 1100 Hardware Installation Guide iii

Contents

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

ESD Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Environmental, Safety, and Regulatory Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2 Component Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cooling Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Transcoding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

4 System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Shipped Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Mounting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Installing the Chassis in a Cabinet-Style 2- or 4-Post Chassis . . . . . . . . . . . . . . . . . . . . . . . . .23

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Wall-Mounting the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Cabling the Acme Packet 1100 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Cabling for HA Deployments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

5 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Creating a Console Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Powering On the Acme Packet 1100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Initial Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

6 Maintenance Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System Shut Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Rebooting, Resetting, and Power Cycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Forcing Switchover for HA Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Chassis Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing and Installing the Chassis Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Cooling System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Regulatory Specifications and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

WEEE Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Appendix AAlarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

G Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Acronyms, Definitions, and Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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About This Guide

Overview

The Acme Packet 1100 is an enterprise session border controller (E-SBC) optimized

for remote office/branch office (ROBO) applications. The compact platform provides

the critical controls for delivering trusted, first-class, real-time communications —

voice, video, and multimedia sessions — across IP network borders.

The Acme Packet 1100 is specifically designed

to meet the unique price-performance

and manageability requirements of the branch office. Ideal for small site border

control and Session Initiation Protocol (SIP) trunking service termination

applications, the Acme Packet 1100 delivers Oracle's industry-leading E-SBC

capabilities in a small form-factor appliance. Acme Packet 1100 provides support for

high availability (HA) configurations, PSTN fallback, hardware-assisted transcoding

and Quality of Service (QoS) measurement.

This document describes the following major topics:

• Safety Precaut

ions

• Component Overview

• System Installation

• Startup

• Maintenance

• Specifications

• Glossary

Audience This guide is written for network administrators, and telecommunications

equipment installers and technicians. It provides information related to the

hardware components, features, installation, start-up, operation, and maintenance

of the Acme Packet 1100. Only experienced and authorized personnel should

perform installation, configuration, and maintenance tasks.

Revision History

This section contains a revision history for this document.

Date Description

September 2014 • Initial Release

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ABOUT THIS GUIDE

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Acme Packet 1100 Hardware Installation Guide 7

1 Safety

Introduction

This chapter provides an overview of the recommended safety precautions for

installing the Acme Packet 1100.

Before you install your Acme Packet 1100

, Acme Packet recommends that you

review the contents of this chapter. This chapter provides information intended to

protect you and your Acme Packet 1100 from experiencing any harm during the

installation process. This chapter also provides information that helps keep your

Acme Packet 1100 functioning properly and protect it from damage.

General Safety Precautions

To ensure general safety, follow the safety precautions listed in this section.

Fan To avoid overheating the system, do not block the air inlets or the fan vents, or

otherwise obstruct

to the system. Keep the area around the

Acme Packet 1100 clean and clutter-free.

System

Maintenance

Aside from the power supply, there are no other user-serviceable parts associated

with the Acme Packet 1100. Only professionals trained to maintain, adjust, or repair

the Acme Packet 1100 may provide these services.

Environmental

Specifications

Adhere to the Environmental Specifications section in the Specifications chapter of

this guide.

Using This Guide Read and understand all notes of warning and caution included in the Acme Packet

1100 documentation. These warnings and cautions are designed to keep you safe

and protect the Acme Packet 1100 from damage.

Electrical Safety Precautions

To protect yourself from harm and the Acme Packet 1100 from damage, follow the

electrical safety precautions listed in the following subsection.

Precautions • Note the locations of the emergency power-off switch for the room where the

Acme Packet 1100 is located.

• If an electrical accident occurs, remove power from the system immediately by

unplugging the chassis.

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SAFETY

• Always disconnect the power from the system when removing the Acme Packet

1100 from its rack. (Rack mounting of the Acme Packet 1100 is optional.)

• When disconnecting power:

• Disconnect the circuit breaker at the rack.

• Disconnect the power cords from the power outlet on the chassis.

• Use grounded AC power cords that are plugged into grounded electrical outlets.

• Ensure that the installation facilities have proper grounding systems and include

a grounded rack structure.

• When installing the Acme Packet 1100 in an equipment rack, always make the

ground connection first and disconnect it last upon uninstallation.

• Use shielded Category 5e or 6, RJ45 cables for all 10/100 Ethernet connections

to protect the Acme Packet 1100 from potential damage.

• To avoid making a complete circuit (which causes electrical shock), use only one

hand when working with powered-on electrical equipment.

• Use caution when using electrically conductive tools around the Acme Packet

1100.

• Remove jewelry before working on the Acme Packet 1100.

Battery Warning

Caution: THERE IS RISK OF AN EXPLOSION IF THE BATTERY IS

REPLACED BY THE INCORRECT TYPE. PROPERLY DISPOSE

OF USED BATTERIES.

Caution: Perchlorate Material — Special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

ESD Safety

To protect the Acme Packet 1100 delicate electronic components from damage from

static electricity, always follow the appropriate ESD procedures and wear the proper

protective devices (such as an ESD wrist strap) when handling any and all Acme

Packet 1100 hardware and while performing any Acme Packet 1100 System

hardware procedures.

Precautions To protect your equipment from ESD, follow these ESD safety precautions:

• En

sure that the Acme Packet 1100 is properly grounded.

• If you are grounding your Acme Packet 1100 to an electrically conductive,

grounded rack, check to see whether or not the rack is painted. Paint can hinder

proper grounding. If your equipment rack is painted, you should ground the

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Acme Packet 1100 Hardware Installation Guide 9

system to some other reliable place or remove a small portion of paint for proper

grounding.

• Use a grounded ESD wrist strap when working on the Acme Packet 1100 to

prevent static discharge.

• To avoid damaging ESD sensitive hardware, discharge all static electricity from

your body before working directly with the Acme Packet 1100 by touching a

grounded object.

Figure 1 - 1. ESD Wrist Strap

Environmental, Safety, and Regulatory Certifications

For specific information regarding the environmental, safety, and regulatory

certifications applicable to the Acme Packet 1100, refer to the Environmental, Safety,

and Regulatory Certifications section included in this guide’s Specifications chapter.

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2 Component Overview

Chassis

The Acme Packet 1100 can be installed in a variety of configurations. The appliance

can either be installed on a desktop/shelf, wall mounted or rack mounted.

NET MGT INT EXT

PWR

ACME PACKET 1100

OK

LNK

ACT

LNK

ACT

LNK

ACT

SER MGT NET MGT

LNK ACT

INT

LNK ACT

EXT

LNK ACT LNK ACT

12V

Figure 2 - 1. Acme Packet 1100 - Front Panel

Figure 2 - 2. Acme Packet 1100 - Rear Panel

Mounting Hardware

The Acme Packet 1100 can be mounted in a variety of ways that are explained in the

chapter on installation of the chassis.

System Processor

The Acme Packet 1100 processor module (CPU) is located on the main board of the

Acme Packet 1100 System. The CPU handles both the management and signal

processing within the system.

System Panels

This section describes the Acme Packet 1100 front and rear panels.

Front Panel The Acme Packet 1100 front panel features a USB port as well as indicators to reflect

power to the chassis, Ethernet link/activity status of the rear panel interface ports,

and HA status.

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NET MGT INT EXT

PWR

ACME PACKET 1100

OK

LNK

ACT

LNK

ACT

LNK

ACT

USB Port

NET MGT Port Ethernet LNK/ACT LEDs

PWR LED

INT Port Ethernet LNK/ACT LEDs

EXT Port Ethernet LNK/ACT LEDs

OK LED

12 Acme Packet 1100 Hardware Installation Guide

COMPONENT OVERVIEW

Figure 2 - 3. Acme Packet 1100 Front Panel

OK LED The bi-colored OK LED is a high availability (HA) indicator. The OK LED indicates

the active and standby status of the Acme Packet 1100. The following are the

possible states and meanings of the OK LED:

• orange — indicates the Acme Pack

et 1100 is in standby mode.

• green — indicates the Acme Packet 1100 is in active mode.

• off — HA is not currently in use on this chassis, or the chassis is not powered on.

PWR LED The PWR LED indicates the operational status of the A

cme

Packet 1100. The states

and meanings of the PWR LED include:

• green — indicates the Acme Packet 1100 is powered on.

• of

f — indicates the Acme Packet 1100 is not powered on.

EXT Ethernet

LNK/ACT LEDs

The EXT LNK LED and ACT LED indicate the respective li

nk and activity over the

EXT Ethernet port on the rear of the chassis. See the section on Network

Management Ports for further information on the meaning and use of these LEDs as

they pertain to the EXT port.

INT Ethernet LNK/ACT

LEDs

The INT LNK LED and ACT LED indicate the

respective link and activity over the

INT Ethernet port on the rear of the chassis. See the section on Network

Management Ports for further information on the meaning and use of these LEDs as

they pertain to the INT port.

NET MGT Ethernet

LNK/ACT LEDs

The NET MGT LNK LED and ACT LED

indicate the

respective link and activity over

the NET MGT Ethernet port on the rear of the chassis. See the section on Network

Management Ports for further information on the meaning and use of these LEDs as

they pertain to the NET MGT port.

USB Port The USB port is reserved for software-enab

l

ed applications such as firmware and

system upgrades and for remote access by customer service representatives. The

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Acme Packet 1100 Hardware Installation Guide 13

USB port is for Acme Packet use only and is not to be used by the customer unless

directed by a customer service representative.

Rear Panel Network management and other ports are located on the rear of the chassis.

SER MGT NET MGT

LNK ACT

INT

LNK ACT

EXT

LNK ACT LNK ACT

12V

USB Port

INT Ethernet Port

NET MGT Ethernet Port

SER MGT Ethernet Port

EXT Ethernet Port

Reset Button

T1/E1 Connector

12V DC Power Connector

T1/E1

Figure 2 - 4. Acme Packet 1100 Rear Panel

Table 2 - 1.

Power Connector 12V of DC power is supplied to the 12V DC power connector via an external AC

power supply. (Options are available for providing a country-specific AC cable.)

Reset Button A hard reset of the Acme Packet 1100 can be performed by pressing the reset button.

This bu

tton is recessed and can only be pressed by inserting a thin wire (e.g., a paper

clip) through the reset button channel. Pressing the reset button can result in the loss

of software data or your configuration.

Pressing the reset button causes a hard reset

by immediately rebooting the Acme

Packet 1100. After the reset button is released, the Acme Packet 1100 begins its boot

sequence and loads the configured software file.

T1/E1 Connector

(

O

ptional)

The optional T1/E1 port allows for connection to a TDM connection. The T1/E1 port

is an RJ45 port available on a PCIe card that mounts in the spare slot on the rear of

the chassis. The T1/E1 connector provides a backup line in case the ISP fails. The

prevalence of legacy PSTN in many enterprises makes this a viable option for use as

a backup communications line.

1

EXT Ethernet Port The EXT 10/100 Mbps Ethernet port allows for connection to a SIP trunk from a

service

provider. The INT and EXT Ethernet ports are media ports.

2

1.) In the ACLI the T1/E1 port is referred to as s2p0.

2.) In the ACLI software, the EXT port is referred to as s0p1.

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COMPONENT OVERVIEW

The EXT LNK LED and EXT ACT LED indicate the respective link and activity over

the EXT Ethernet port on the rear of the chassis. See the section on Network

Management Ports for further information on the meaning and use of these LEDs as

they pertain to the EXT port.

INT Ethernet Port The INT 10/100 Mbps Ethernet port allows for connectio

n to an internal network

(e.g., IPBX). The INT and EXT Ethernet ports are media ports.

1

The INT LNK LED and INT ACT LED indicate the respective link and activity over

the INT Ethernet port on the rear of the chassis. See the section on Network

Management Ports for further information on the meaning and use of these LEDs as

they pertain to the INT port.

NET MGT Ethernet

Por

t

The NET MGT 10/100 Mbps Ethernet port allows for configuring the Acme Packet

1100 and for providing high availability (HA) for the chassis. Two Acme Packet 1100s

can connect from their respective NET MGT Ethernet port to a single Ethernet

switch and be configured in an active/standby HA configuration.

The NET MGT LNK LED and NET MGT ACT LED indicate the

respective link and

activity over the NET MGT Ethernet port on the rear of the chassis. See the section

on Network Management Ports for further information on the meaning and use of

these LEDs as they pertain to the NET MGT Ethernet port.

2

USB Port The USB port is reserved for software-enab

led applications such as firmware and

system upgrades and for remote access by customer service representatives. The

USB port is for Acme Packet use only and is not to be used by the customer unless

directed by a customer service representative.

SER MGT System

Cons

ole Port

The SER MGT port provides system console access to the Acme Packet 1100 via a

console over an RS-232C serial connection. The SER MGT console port is useful for

customers who want permanent console access to the Acme Packet 1100.

3

Console port communication is used for administration and maintenance purposes

from a central location. Tasks conducted over a console port include:

• Creati

ng the initial connection to the Acme Packet 1100

• Accessing and using all functionality available via the ACLI

• Performing in-lab system maintenance

SER MGT System

Cons

ole Port Pin-out

The Acme Packet 1100 SER MGT system console port is accessed through the RJ45

jack in the rear of the system. Because the Acme Packet 1100 does not employ any

type of flow control on its RS-232 ports, only the RX, TX, and GND pins are used.

The following table identifies the pin assignments and signal names/descriptions for

the SER MGT console connector.

1.) In the ACLI software, the INT port is referred to as s0p0.

2.) In the ACLI software, the NET MGT port is referred to as wancom0.

3.) In the ACLI software, the SER MGT port is referred to as COM2.

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Table 2 - 2. Console Port Pin-Out

COMPONENT OVERVIEW

Acme Packet 1100 Hardware Installation Guide 15

Ethernet LEDs Each Ethernet jack has two integrated LEDs, one to indicate Link and one to indicate

Activity, as shown in the illustration below. The LED pair is located directly above its

associated port. These LEDs are explained in the following subsections.

Link LED Activity LED

Figure 2 - 5. Ethernet Link LED and Activity LED

Link LED The link LED glows orange when a link has been established between the link

partner device and the SBC.

Activity LED The activity LED glows green when an Ethernet connection has either transmit

or

receive packet activity.

Upon initial bootup, the Acme Packet 1100 Ether

net ports are not configured. You

must first connect to the Acme Packet 1100 over a serial connection before you can

configure the management Ethernet ports for use. Set up the management interfaces

using the physical and network interface configuration elements. Refer to the System

Configuration chapter of the Acme Packet Configuration Guide for details.

Once the management network interface is configured, it should be reserved for the

follow

ing:

• Maintenance activities

• Appl

ication log retrieval

• Software upgrades

• System configuration

• Telnet, SSH, SNMP, FTP, and SFTP connections

• RADIUS CDR transmission

Acme Packet recommends that you use shielded CAT5e

or CAT6 Ethernet cables

with RJ45 plugs for connecting to the rear-panel Acme Packet 1100 Ethernet

interfaces. These Ethernet interfaces have a distance limitation of 328 feet (100 m) as

defined by the FAST Ethernet standard, IEEE 802.3.

Pin Number Signal Name/Description

3Receive Data (RX)

4Ground (GND)

6 Transmit Data (TX)

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16 Acme Packet 1100 Hardware Installation Guide

COMPONENT OVERVIEW

Power Components

AC Power Supply Acme Packet offers AC power for the Acme Packet 1100 through an external power

supply that is a user-replaceable component.

There are no ON/OFF switches on the AC power supply or

on the chassis.

Connecting a live AC power cord to the 12V power inlet port on the rear of the

chassis powers up the chassis.

Figure 2 - 6. AC Power Supply

AC Power Cord Different country-specific AC power cords are available for connection to electrical

power outlets for use with the AC power supply. There is no ON/OFF switch on the

AC power supply.

Cooling Components

The Acme Packet 1100 must remain well ventilated for reliable and continuous

operation. The cooling features of the chassis include a solitary fan with vent holes

on two sides of the chassis designed to draw cool air through one side and vented

out of the opposite side.

Intake Fans A single intake fan provides cooling air for the Acme Packet 1100. The fan — located

o

n

the left side of the chassis — blows cool air over electronic components from the

left side of the chassis and vents heated exhaust air through the right side of the

chassis as illustrated below.

NET MGT INT EXT

PWR

ACME PACKET 1100

OK

LNK

ACT

LNK

ACT

LNK

ACT

Figure 2 - 7. Acme Packet 1100 Airflow Path

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COMPONENT OVERVIEW

Acme Packet 1100 Hardware Installation Guide 17

Transcoding

The Acme Packet 1100 is capable of providing both hardware and software

transcoding.

Hardware-based transcoding capabilities are pro

vided by an optional DSP module

installed inside the Acme Packet 1100 chassis. This component provides G.711 to

G.729 transcoded calls.

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18 Acme Packet 1100 Hardware Installation Guide

COMPONENT OVERVIEW

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Acme Packet 1100 Hardware Installation Guide 19

4 System Installation

Introduction

This chapter provides information about how to install the Acme Packet 1100 and its

associated components, includes cabling information.

Shipped Parts

Each Acme Packet 1100 ships in one box. Inside this box is the Acme Packet 1100

chassis, accessory kit and options. The following table lists the contents of one Acme

Packet 1100 order.

Table 4 - 1. Acme Packet 1100 Shipping Contents

Installation Tools

and Parts

The following tools and parts are required to cable and install the Acme Packet 1100

into your equipment rack or mount the chassis on a wall:

• #2 Phillips-head screwd

river

• Rack and associated mounting hardware

• Shielded Ethernet CAT5e or CAT6 RJ45 cables (EXT/INT/NET MGT ports)

• RS-232CF cable with RJ45 jack (SER MGT port)

• Phone cable with RJ45 jack (T1/E1 port)

Recommended

Tools and Parts

Acme Packet recommends that you have the following parts on hand:

• Cable labels

• UPS

• ESD wr

ist or heel straps

• ESD-safe location

Location Item

Main Shipping Box Acme Packet 1100 chassis

Accessory Kit - AC Power Cord

- AC Power Supply

Options - Flanges for Rack Mounting

- Brackets for Wall Mounting

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20 Acme Packet 1100 Hardware Installation Guide

SYSTEM INSTALLATION

Chassis Rack

Installation

Guidelines

Please adhere to the following guidelines for installing the Acme Packet 1100 in a

chassis rack:

• elevated operating temperature — if installed in a closed or multi-unit rack

assembly, the operating temperature of the rack environment may be greater

than the ambient room temperature. Therefore, consideration should be given

to installing the equipment in an environment compatible with the

environmental specifications listed in this document.

• reduced air flow — installation of the equipment in a rack should be placed in

such a way that the amount of air flow required for safe operation of the

equipment is not compromised.

• circuit overloading — consideration should be given to the connection of the

equipment to the supply circuit and to the effect that overloading of the circuits

might have on overcurrent protection and supply wiring. Appropriate

consideration of equipment nameplate ratings should be used when addressing

this concern.

• reliable earthing — reliable earthing of rack-mounted equipment should be

maintained. Particular attention should be given to supply connections other

than direct connections to the branch circuit (e.g., use of power strips).

Pre-Installation

Caution The Acme Packet 1100 shall only be installed in a restricted-

access location.

The Acme Packet 1100 must have access to reliable power and cooling. When

choosing a location for your Acme Packet 1100, follow the guidelines listed in this

section.

Environmental

Guidelines

When preparing to install your Acme Packet 1100:

• Locate the

Acme Packet 1100 in a clean and well-ventilated room. This location

should also be far from areas where heat, electrical noise, and electromagnetic

fields are present.

Power Guidelines When preparing to install your Acme Packet 1100:

• E

nsure that the installation location has access to adequate power and

grounding. Separate circuits should be available for the power supply of each

Acme Packet 1100 in a high availability configuration.

• Never use extension cords when powering an Acme Packet 1100.

• Use grounded, 3-conductor circuits.

• A local earth ground must be available for the rack (optional) on which the

Acme Packet 1100 is installed.

• A service disconnect must be provided for each power supply that is clearly

marked and is nearby the equipment.

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Oracle Acme Packet 1100 Hardware Installation Manual

Oracle Acme Packet 1100 Hardware Installation Manual

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