Schaerer Matic 2 Operating Instructions Manual

Schaerer Matic 2

Operating instructions

V06 / 05.2010

Schaerer Ltd.

P.O. Box Original operating instructions

Allmendweg 8 BASM2_EN

CH-4528 Zuchwil

info@schaerer.com / www.schaerer.com N° 021286

Introduction

Schaerer Matic 2

Operating instructions

Published by: Schaerer Ltd., CH-4528 Zuchwil

Version: Version 06 / 05.2010

Software: SM NG V3.00

Operating instructions

Designed and edited by: Schaerer Ltd., CH-4528 Zuchwil

copied, photocopied or distributed, in whole or in part, by any means, nor transmitted

electronically, without the publisher’s written consent.

All information, illustrations, and specifications in this manual are based on the latest

product information available at the time of publication approval. Schaerer Ltd.

reserves the right to change the content at any time without any prior notice.

BASM2 - EN - V06 Page 1-1

Introduction

1 Chapter

1 THE OPERATING INSTRUCTIONS

This manual will inform you in detail on programming, commissioning, use and cleaning of your new

machine. It also contains important safety instructions to ensure safe use. We therefore recommend

that you read all instructions carefully before commissioning the machine and that you keep them

handy for future reference. These operating instructions cannot take into consideration every

possible use. For further information, or in the event of problems that are not covered in these

operating instructions, or not covered in sufficient detail, please consult an authorised specialist.

Keep the operating instructions in a safe place and hand them on to a subsequent owner.

Important!

Prior to commissioning the machine, carefully read the chapter "Safety instructions". The

manufacturer rejects any liability for damages that are caused by improper use of the

machine

Performance of the coffee machine depends to a great extent on proper use and careful

maintenance of the machine.

the interests of further technical development, the right is reserved to make structural or design

changes to the machine. The relevant changes are automatically notified by the Customer Service.

Technical changes are always documented in a new set of operating instructions.

Page 1-2 BASM2 - EN - V06

Introduction

1.1 Symbols and pictograms

Note:

This section provides you with important notes and information.

Important!

This note indicates possible damage to property as well as possible financial and

statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).

Danger!

This note indicates a risk of sev

ere and/or fatal injury if specific procedural

rules are violated.

Whenever you see this symbol in the operating manual, take all necessary

safety precautions.

Electric shock!

Risk of severe and/or fatal injury due to electric shock!

Env

ironmental protection!

This symbol indicates that you have to comply with environmental regulations and/or

legislation.

Display messages The displays shown in the manual always follow immediately after their respective

description and relate to the actual display on the coffee machine.

Display example

<< Standby SM-II >>

12:00 01.10.2007

BASM2 - EN - V06 Page 1-3

Introduction

1.1 Contents

Chapter Page

1 The

Operating instructions ............................................................................................................... 1-3

1.1 Symbols and pictograms...................................................................................................................... 1-4

1.1 Contents............................................................................................................................................... 1-5

2 Safety instructions............................................................................................................................. 2-1

2.1 General................................................................................................................................................. 2-2

2.2 Safety symbols..................................................................................................................................... 2-2

2.3 Prevention of accidents........................................................................................................................ 2-3

2.4 Hygiene ................................................................................................................................................ 2-5

2.5 Designated use .................................................................................................................................... 2-5

2.6 Liability.................................................................................................................................................. 2-6

3 Product description ........................................................................................................................... 3-3

3.1 Coffee machine data............................................................................................................................ 3-3

3.2 Cold milk-System Data....................................................................................................................... 3-10

3.3 Operating information for the coffee machine.................................................................................... 3-21

3.4 Operating information for the cold milk-System................................................................................. 3-26

3.5 Equipment and accessories for the coffee machine.......................................................................... 3-28

3.6 Equipment and accessories for the cold milk-System ....................................................................... 3-30

3.7 Special settings .................................................................................................................................. 3-31

3.8 Commissioning of the coffee machine and the cold milk-System...................................................... 3-32

4 Operation............................................................................................................................................. 4-3

4.1 Introduction........................................................................................................................................... 4-3

4.2 Operating Modes.................................................................................................................................. 4-4

4.3 Messages displayed when coffee machine is ready for operation ...................................................... 4-4

4.4 Routine operation................................................................................................................................. 4-5

4.5 Routine operation cold milk-System

................................................................................................... 4-12

4.6 Longer idle time of the coffee machine.............................................................................................. 4-17

4.7 Longer idle time of the cold milk-System ........................................................................................... 4-17

4.8 Programming using standard chip cards ........................................................................................... 4-19

4.9 Programming using optional chip cards............................................................................................. 4-28

5 Cleaning .............................................................................................................................................. 5-2

5.1 Important general notes on cleaning.................................................................................................... 5-2

5.2 Daily cleaning brewing system............................................................................................................. 5-3

5.3 Daily cleaning - Schaerer Matic 2 ........................................................................................................ 5-4

5.4 Daily cleaning - Schaerer matic 2 Milk system beside machine.......................................................... 5-6

5.5 Daily cleaning - Schaerer matic 2 Milk system under counter............................................................. 5-8

6 Error messages and malfunctions................................................................................................... 6-2

6.1 Error messages with display................................................................................................................ 6-2

6.2 Malfunctions without display messages............................................................................................... 6-4

6.3 Error messages and malfunctions cold milk-System........................................................................... 6-5

6.4 Fridge malfunctions.............................................................................................................................. 6-9

Page 1-4 BASM2 - EN - V06

Introduction

Chapter Page

7 Optional features.................................................................................................................................7-3

7.1 Payment systems..................................................................................................................................7-3

7.2 Water softener (Filados/Brita)...............................................................................................................7-3

7.3 Cup warmer...........................................................................................................................................7-3

7.4 User instructions for special machines (water tank).............................................................................7-4

7.5 Swan neck.............................................................................................................................................7-5

7.6 Coffee powder doser.............................................................................................................................7-6

7.7 Coffee grounds disposal to container ...................................................................................................7-6

7.8 Automatic and manual steam output ....................................................................................................7-6

7.9 Coffee output accelerator......................................................................................................................7-8

7.10 Variations ..............................................................................................................................................7-8

7.11 Optional features cold milk-System ....................................................................................................7-13

8 Appendix..............................................................................................................................................8-2

8.1 CE Declaration of conformity ................................................................................................................8-2

8.2 Cleaning agent......................................................................................................................................8-3

8.3 Serial plate of steam generator and instant heater...............................................................................8-4

8.4 Environmental aspects..........................................................................................................................8-5

9 Index.....................................................................................................................................................9-1

BASM2 - EN - V06 Page 1-5

Introduction

Page 1-6 BASM2 - EN - V06

Safety instructions

2. Chapter

Contents

Chapter Text Page

2

Safety instructions............................................................................2-2

2.1

General ..............................................................................................................................................2-2

2.2

Safety symbols .................................................................................................................................2-2

2.3

Prevention of accidents...................................................................................................................2-3

2.4

Hygiene..............................................................................................................................................2-5

2.5

Designated use.................................................................................................................................2-5

2.6

Liability ..............................................................................................................................................2-6

BASM2 - EN - V06 Page 2-1

Safety instructions

2 SAFETY INSTRUCTIONS

2.1 General

This chapter warns you about possible dangers when operating your new machine.

The information contained herein on how to recognize hazardous situations enables a

safe and proper operation.

The coffee machine will be handed over by a service technician authorized by the

manufacturer. Prior to commissioning the machine, read the operating instructions

carefully and ensure that you fully understand them.

Always comply with your local safety regulations and hygienic guidelines.

Be sure that only authorized and trained personnel work on the machine!

Always keep this manual in a handy place near the machine.

2.2 Safety symbols

The following symbols appear next to all safety instructions in this manual. Follow the

instructions to the letter and proceed with particular care in the cases described.

Danger!

This note indicates a risk of sev

ere and/or fatal injury if specific procedural

rules are violated.

Whenever you see this symbol in the operating manual, take all necessary

safety precautions.

Electric shock!

Risk of severe and/or fatal injury due to electric shock!

Important!

This note indicates possible damage to property as well as possible financial and

statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).

Note:

This section provides you with important notes and information.

Page 2-2 BASM2 - EN - V06

Safety instructions

2.3 Prevention of accidents

In the event of incorrect operation or misuse, one or more of the following might occur:



Risk of severe and/or fatal injury of the operator, third persons or animals that are

in close proximity to the machine,

 Risk of damage to machine and other property of the operator or of third parties,

 Inefficient performance of the machine.

Danger!

Don’t use raw milk. Use only pasteurised or UHT milk. Homogenized milk must always

be used.

Danger!

People w

ho are not familiar with these operating instructions, as well as

children or people under the influence of alcohol, drugs or medication may not

operate the machine. On self-service units, danger zones such as the steam

pipe and the hot water outlet must be labelled in such a manner that the

warning is clearly visible to the customer.

Important!

The installation, programming, maintenance and repair of the coffee machine must be

carried out only by authorized service technicians.

Im

portant!

The machine must be connected to the power supply system and drinking water lines

in compliance with the regulations of your local service providers.

Electric shock!

Work on electric sy

stems may be carried out only by qualified engineers or

technicians.

The machine must be connected to a fuse-protected circuit.

Appropriate directives on low voltage systems and/or the country's or local

safety rules and regulations apply.

We recommend connection through a residual current operated circuit-breaker.

The connection must be grounded and protected against sparkover in

compliance with regulations.

The voltage must comply with the information given on the machine's serial

plate.

Important!

To prevent water damage caused by hose breakage, it is recommended to run the

water line via a water stop valve (mains-side).

Electric shock!

Nev

er insert the power plug into the socket when wet and do not touch the plug

with wet hands.

Danger!

The bev

erages delivered by the coffee machine are hot! To protect yourself

against scalding, keep hands and other body parts away from the outlet area

during the preparation and delivery of beverages.

BASM2 - EN - V06 Page 2-3

Safety instructions

Danger!

Parts of the product outlets, the hot w

ater pipe and the steam pipe become very

hot during the machine's cleaning cycle and when coffee, milk, hot water or

steam are delivered. Always touch all outlets only at the specially designed

protective elements.

Important!

Pressing the [ Stand-by

] button will only switch off the machine, but not physically

separate it from the mains.

If your machine is equipped with a refrigerator, do not disconnect the power supply, as

this will switch off the cooling system.

When the coffee machine is not used for a prolonged period of time (e.g. business

vacation), follow the procedures outlined in chapter "Extended idle times."

Important!

Do not operate the coffee machine if the water supply is shut off, as otherwise the

boiler will not refill.

Im

portant!

Never disconnect the water line while the machine is switched on or in stand-by mode.

Electric shock!

Nev

er touch live parts!

Always switch off the main switch or disconnect the machine from the mains

before carrying out any maintenance work.

Important!

Malfunctions may be repaired only by authorized and qualified personnel.

Im

portant!

Only use original spare parts.

Electric shock!

Immediately

report damaged cables and plugs to an authorised and qualified

technician and have them repaired or replaced.

If the mains cable is damaged, it may be replaced only by a service technician

authorized by the manufacturer.

Important!

Immediately report visible damages and leakages to an authorised and qualified

technician and have them repaired or replaced.

Env

ironmental protection!

When selecting cleaning agents, make sure that they are environmentally safe, bear

no health risks, and comply with local disposal regulations.

Use cleaning agents recommended by the manufacturer.

Note:

The noise emission level of the machine is less than 70dB (A).

Page 2-4 BASM2 - EN - V06

Safety instructions

2.4 Hygiene

Note:

Prior to commissioning, run the cleaning program (cf. chapter "Cleaning").

Im

portant!



Always follow hygiene regulations according to HACCP!

(HACCP= Hazard Analysis and Critical Control Point)

 For daily and weekly cleaning, proceed as described in chapter "Cleaning."

 Never spray the machine with water or other liquids.

 For cleaning, never immerse the machine in water or any other liquid.

 Do not use raw milk. Use only pasteurised or UHT milk. Homogenized milk must

always be used.

 Milk that has already been heated up or for which the expiry date has lapsed may

not be used.

 When using packaged milk, it is recommended for hygienic reasons to use the

milk directly from the original packaging.

 The milk in the refrigerator must have a temperature of approx. 3 °C to 5 °C If

this rule is not followed, it is not possible to dispense an optimal product.

 Only refill with milk which has not exceeded 5 °C. Never put warm milk in the

refrigerator. It takes too long for a temperature of 3 °C to 5 °C to be reached. The

refrigerator will also ice up. (Frequent defrosting required).

Danger!

During cleaning and usage of cleaning tools or products, there is a risk of

injury.

2.5 Designated use

The Schaerer Matic has been designed to dispense coffee beverages and/or milk

beverages in different versions – in cups or coffeepots. Additionally, the unit can

supply steam for heating up milk and/or hot water. This unit is designed for industrial

and commercial use. The unit may be placed in self-service areas if attended to by

trained personnel.

Note:

Use of this equipment is subject to the "General Terms and Conditions" of Schaerer

Ltd. and these operating instructions. In legal terms, any other use is not an intended

use. The manufacturer accepts no liability for damage resulting from unintended use.

Danger!

The Schaerer Matic may

not under any circumstances be used to heat up or

dispense any other liquids than coffee, hot water (for beverages or cleaning) or

milk (cooled, pasteurised, homogenised, UHT).

BASM2 - EN - V06 Page 2-5

Safety instructions

2.6 Liability

Guarantee and liability claims in the event of injury to people and damage to property

cannot be entertained if they are due to one or more of the following causes:

 Any use other than the designated one

 Improper assembly, commissioning, operation and maintenance of the machine

and its options.

 Non-compliance with specified maintenance intervals

 Operating the machine with defect safety devices or with safety devices that are

either not in place or not functioning properly

 Non-compliance with safety instructions in this manual with special regard to

storage, installation, commissioning, operation and maintenance of the machine,

 Operating the machine in other than perfect condition

 Operating the milk unit with raw milk or not homogenized milk

 Repairs not carried out by a qualified technician

 Catastrophic damage due to the influence of foreign bodies, accidents, vandalism

and force majeure

 Intrusion into the machine with objects and opening of the housing

 If cleaning agents other than those recommended by Schaerer Ltd. have been

used

Important!

The manufacturer's warranty exclusively covers machines that have been properly

maintained at the intervals specified and where original spare parts are used that were

directly supplied by the manufacturer or one of the manufacturers’s authorized

suppliers.

Maintenance of the machine has to be carried out either after 12 months or after

80’000 coffee products have been dispensed.

Maintenance of machines with two brewing units has to be carried out either after 12

months or after 80’000 coffee products have been dispensed using either one of the

brewing units.

Safety-relevant parts, such as safety valves, safety thermostats, boiler, etc., must be

replaced and may not to be repaired under any circumstances. These parts

always have to be replaced.

- Safety valves every 12 months

- Boilers (steam generators, instant heaters) every 60 months

Page 2-6 BASM2 - EN - V06

Product description

BASM2 - EN - V06 Page 3-1

3 Chapter

Contents

Chapter Text Page

3

Product description ..........................................................................3-3

3.1

Coffee machine data ........................................................................................................................3-3

3.1.1 Full view (Model 19 SM-2)..................................................................................................................3-3

3.1.2 Control surface ...................................................................................................................................3-4

3.1.2.1 Stand-by-Button..................................................................................................................................3-5

3.1.2.2 Decaf button .......................................................................................................................................3-5

3.1.3 Installation plan for model 1 SM-2 Tea...............................................................................................3-6

3.1.4 Installation plan for model 19 SM-2, 15 SM-2, 18 SM-2 ....................................................................3-7

3.1.5 Installation plan for model 191 SM-2, 151 SM-2, 181 SM-2 ..............................................................3-8

3.1.6 Purpose of the coffee machine...........................................................................................................3-9

3.1.7 Serial plate..........................................................................................................................................3-9

3.2

Cold milk-System Data...................................................................................................................3-10

3.2.1 Full view of the option cold milk-System on counter ........................................................................3-10

3.2.2 Control surface cold milk-System on counter...................................................................................3-11

3.2.3 Inside view refrigerator on counter (Temperature regulator, Milk sensor) .......................................3-12

3.2.4 Installation plan for cold milk-System on counter.............................................................................3-13

3.2.5 Serial plate on cold milk-System ......................................................................................................3-14

3.2.6 Serial plate on the fridge on counter ................................................................................................3-15

3.2.7 Adjust refrigerator temperature on counter ......................................................................................3-15

3.2.8 Full view of the option cold milk-System under counter ...................................................................3-17

3.2.9 Full view fridge milk under counter ...................................................................................................3-18

3.2.10 Control surface cold milk-System under counter .............................................................................3-18

3.2.11 Installation plan for cold milk-System under counter........................................................................3-19

3.2.12 Adjust refrigerator temperature under counter .................................................................................3-20

3.3

Operating information for the coffee machine............................................................................3-21

3.3.1 Performance Characteristics ............................................................................................................3-21

3.3.2 Dimensions and weight ....................................................................................................................3-21

3.3.2.1 Coffee machine model 1 SM-2 .........................................................................................................3-21

3.3.2.2 Coffee machine model 1 SM-2 Tea..................................................................................................3-21

3.3.2.3 Coffee machine model 19 SM-2 .......................................................................................................3-22

3.3.2.4 Coffee machine model 15 SM-2 .......................................................................................................3-22

3.3.2.5 Coffee machine model 18 SM-2, self-service mode ........................................................................3-22

3.3.2.6 Coffee machine model 191 SM-2 .....................................................................................................3-23

3.3.2.7 Coffee machine model 151 SM-2 .....................................................................................................3-23

3.3.2.8 Coffee machine model 181 SM-2, self-service mode ......................................................................3-23

3.3.3 Power supply ....................................................................................................................................3-24

3.3.4 Water supply / drain..........................................................................................................................3-25

3.3.5 Volumes............................................................................................................................................3-25

3.4

Operating information for the cold milk-System.........................................................................3-26

3.4.1 Performance Characteristics cold milk-System................................................................................3-26

3.4.2 Performance Characteristics Fridge.................................................................................................3-26

3.4.3 Power supply for the cold milk-System ............................................................................................3-26

3.4.4 Volumes............................................................................................................................................3-26

3.4.5 Purpose of the cold milk-System ......................................................................................................3-27

3.5

Equipment and accessories for the coffee machine ..................................................................3-28

3.5.1 Model variations................................................................................................................................3-28

3.5.2 Shipment (included)..........................................................................................................................3-28

3.5.3 Accessories (not included in shipment)............................................................................................3-29

3.5.4 Options .............................................................................................................................................3-29

Product description

Page 3-2 BASM2 - EN - V06

Chapter Text Page

3.6

Equipment and accessories for the cold milk-System.............................................................. 3-30

3.6.1 Shipment (included)......................................................................................................................... 3-30

3.6.2 Extra parts for the cold milk-System................................................................................................ 3-30

3.7

Special settings ............................................................................................................................. 3-31

3.7.1 Time-specific settings ...................................................................................................................... 3-31

3.7.1.1 Service reminder.............................................................................................................................. 3-31

3.7.2 Cleaning settings ............................................................................................................................. 3-31

3.7.3 Cleaning reminder ........................................................................................................................... 3-31

3.7.4 Miscellaneous .................................................................................................................................. 3-31

3.7.4.1 Product mix ...................................................................................................................................... 3-31

3.7.4.2 Manual dosing ................................................................................................................................. 3-31

3.8

Commissioning of the coffee machine and the cold milk-System........................................... 3-32

3.8.1 Initial commissioning of the coffee machine and the cold milk-System .......................................... 3-32

3.8.2 Set-up conditions ............................................................................................................................. 3-32

3.8.2.1 Location ........................................................................................................................................... 3-32

3.8.2.2 Installation of the coffee machine and the cold milk-System........................................................... 3-32

3.8.3 Counter lead-through....................................................................................................................... 3-33

3.8.3.1 Counter lead-through for model 1 SM-2 Tea................................................................................... 3-33

3.8.3.2 Counter lead-through for model 19/15/18 SM-2.............................................................................. 3-33

3.8.3.3 Counter lead-through for model 191/151/181 SM-2........................................................................ 3-33

3.8.4 Counter lead-through for cold milk-System on counter ................................................................... 3-34

3.8.5 Counter lead-through for cold milk-System under counter.............................................................. 3-34

Product description

BASM2 - EN - V06 Page 3-3

3 PRODUCT DESCRIPTION

3.1 Coffee machine data

3.1.1 Full view (Model 19 SM-2)

Legend:

1 Heated cup plate

2 Cup plate frame

3 Sliding hatch to close the coffee bean container

4 Coffee bean container for coffee grinder no. 1 (standard coffee grinder)

5 Funnel for ground coffee ("decaf")

6 Control panel

7 Two-line illuminated display

8 Card reader for programming

9 Control surface

10 Coffee outlet, outlet height 80 mm to 160 mm

11 Coffee ground container cover

12 Drip grid

13 Drip tray with drain

14 Steam pipe

15 Hot water pipe

16 Steam tap Optional feature: [Steam] button

17 Hot water tap Optional feature: [Hot water] button

3 1

2

17

16

15

7

6

9

10

11

12

13

4

5

14

8

Product description

Page 3-4 BASM2 - EN - V06

3.1.2 Control surface

Note:

The product buttons shown in Fig. 3.1 A are examples only.

Legend:

1 Stand-by/On-button

:

2 Decaf button

:

- Coffee serving, e.g. without milk

- Entry and exiting a sub-menu

- Confirming program entries

3

button :

- Interrupt beverage output in operation

- Cancel previously selected products

- Plus function in programming

4

button

:

- Activate cleaning process

- Minus function in programming

5 Two-line illuminated LC display

6 Product buttons:

- programmable product buttons for serving of coffee

- each product button features a green LED operating indicator and a customised product symbol

- each product button can contain a second product

7

button

:

- Selection of one of the second products covered by a product button

- The key can be used as product key if programmed by the service technician.

6

Fi

g

. 3.1

A

5 4 3 2

1

7

Product description

BASM2 - EN - V06 Page 3-5

3.1.2.1 Stand-by-Button

Machine is in stand-by

The control board is switched off. The coffee machine

is, however, still connected to the power supply. Con-

trol of the programmed operating temperature is ac-

tive.

Machine setting On

Your coffee machine is ready for operation. When a

product button is pressed, the selected beverage is

dispensed.

3.1.2.2 Decaf button

With the Decaf button and the

Chef card, various menus can be chosen.

Danger!

Other existing menus not listed by name are only intended for the service tech-

nician or a person authorised by the manufacturer! They are used to set the op-

erating parameters and for function tests. Improper changes to the parameters

can be a hazard to the operational safety of the coffee machine and in some cir-

cumstances require costly repairs to the coffee machine!

Fig. 3.1 C button edge is blinking green

Fig. 3.1 B button edge is dark

Fig. 3.1 D

Product description

Page 3-6 BASM2 - EN - V06

3.1.3 Installation plan for model 1 SM-2 Tea

The following installations must be present:

1 Main switch type 26, 3 x 400 VAC (3PNE), 16 A

(all-pole isolated from the power supply by min. 3 mm gap)

2 G ½ " connection (female thread)

3 Non-return vale SVGW inspected

4 Filter

5 G 1/2" stop valve

6 G 1/2" water supply pipe

7 Pressure reduction set to 3 bar

8 Upright pipe, ø 110 mm, length 200 mm

9 Reduction, ø 110/50 mm

10 Nipple-type fitting, ø 48 mm

11 Siphon

12 Outlet (plastic), ø 56 mm

13 Opening Ø 140 mm for supply and drain

14 Pump with motor

15 Brita jumbo type water filter

Ideal water hardness:

12 °fH (French water hardness grade)

6 ... 8 °dH (German water hardness grade)

Otherwise we refer to local regulations.

Subject to changes without notice!

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Schaerer Matic 2 Operating Instructions Manual

Schaerer Matic 2 Operating Instructions Manual

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