Motorola L3000E User manual

-1

T

able of Contents

INTRODUCTION...............................................................................1

ADVANCED FEATURE PORTABLE ...............................................2

ADVANCED FEATURES (L3000E)..................................................4

Multi-Simultameous Talkgroup Scan ..........................................4

Entering Group Mode...........................................................4

Initiating a Group Call..........................................................5

Responding to a Secondary Talkgroup.................................6

Turning Scan On and Off......................................................7

Talkgroup Mode Selection by Direct Entry..........................7

Talkgroup Mode Selection by Memory Scroll .....................8

Emergency Group Call ................................................................9

Placing an Emergency Group Call........................................9

Cancelling an Emergency Group Call ..................................9

Receiving an Emergency Group Call ...................................10

Receiver Operations During an Emergency Call..................10

Status Message.............................................................................11

Entering the Status Message Function..................................11

Selecting a Status Message with Direct Entry......................11

Selecting a Status Message Using Memory Scroll...............12

Selecting a Target by Direct Entry........................................12

Selecting a Target by Memory Scroll ...................................12

Selecting a Target by Alpha Search ......................................13

Sending a Status Message.....................................................13

Exiting the Status Message Function....................................14

Receiving a Status Message..................................................14

ID List Programming............................................................14

Isolated Site Operation.................................................................15

Entering ISO.........................................................................15

Initiating a Group Call..........................................................16

Exiting ISO...........................................................................16

Other Operations...................................................................17

TROUBLESHOOTING......................................................................18

SAFETY AND GENERAL INFORMATION....................................20

Cleaning Instructions...................................................................24

For Further Information...............................................................24

l3000E Getting Started Page -1 Monday, January 27, 1997 4:01 PM

1

INTRODUCTION

This manual (L3000E) is a supplement to the Motorola Digital

Communicator L3000 User’s Guide. It explains advanced features

that are available on your portable.

This manual explains how the radio works when it ships from the

factory. Many features are programmable by your organization. Be

sure to refer to your organization’s instructions to ﬁnd out the differ-

ences.

This Supplement explains the following Advanced Dispatch Fea-

tures:

Multi-Simultaneous Talkgroup Scan

This feature allows you to monitor more than one talkgroup within

your ﬂeet.

Status Message

Status Message - Allows you to send a Status Message to the dis-

patcher, or to the target ID of your choice. Status Messages like “AT

LUNCH” and “EN ROUTE” can be programmed and sent. Up to

10 named (aliased) Status Messages are available per unit.

Emergency Group Call

Emergency Group Call - Provides priority access to talkgroup mem-

bers, and provides visible and audible indications of an emergency

condition. The emergency call will take place on a pre-programmed

emergency talkgroup or the last selected talkgroup (depending on

how the portable is programmed).

Isolated Site Operation (ISO)

ISO allows you to continue group call communications within a sin-

gle cell site when connectivity to the network is lost. This feature

does this by allowing the cell to operate in a local, one cell only

mode.

l3000E Getting Started Page 1 Monday, January 27, 1997 4:01 PM

2

ADV

ANCED FEATURE PORTABLE

18. Power (On/Off) Key

19. Emergency Key

1. Antenna

4. Status Indicators

5. Alphanumeric Display

6. Option Keys

7. Directional Keys

15. Active-Line Key

14. Phone Mode

Key

9. Group Mode Key

8. Private Mode Key

17. Mute Key

16. Push-To-Talk

(PTT) Button

3. Volume Control Keys

13. Microphone

12. Phone Control

Keys

11. Flip (Open)

12

ABC

3

DEF

SEND END

QZ

10. Alphanumeric Keypad

2. Earpiece

PHONE GROUP PRVT

6

MNO

5

JKL

4

GHI

7

PRS

8

TUV

9

WXY

0

20. Speaker

PHONE GROUP PRVT

11. Flip (Closed)

l3000E Getting Started Page 2 Monday, January 27, 1997 4:01 PM

3

1. Antenna

2. Earpiece -

When the Flip is open, the earpiece is used for listening

during low-audio communication.

3. Volume Control Keys -

Used to adjust volume levels of the ear-

piece, speaker, ringer, keypad, and message notification.

4. Status Indicators -

Solid or blinking lights indicate different con-

ditions that your unit may be in. (See the “Safety and General Infor-

mation” section of the L3000 User’s Guide for the Status Indicator

Table).

5. Alphanumeric Display -

A three-line display, providing up to 11

characters per line.

6. Option Keys -

Used to select the option that appears directly above

the key on the third line of the display.

7. Directional Keys -

Used to perform Memory, Scrolling, optiona

scrolling, and editing.

8. Private Mode Key -

Used for one-to-one private radio communi-

cation.

9. Group Mode Key -

Used for one-to-many radio communication.

10. Alphanumeric Keypad -

Used for direct entry of radio IDs, ser-

vice area IDs, talkgroup IDs, phone numbers or names.

11. Flip -

Used to answer and end phone calls. Also used during Radio

Operation to swith between high audio levels (Flip closed) and Ear-

piece audio levels (Flip open).

12. Phone Control Keys -

Used to place ( ) or terminate

( ) telephone calls.

13. Microphone -

Used to speak into during communication.

14. Phone Mode Key -

Used for telephone communication.

15. Active Line Key -

Used to control the Active Line Indicator ( )

that appears on the display.

16. Push-toTalk (PTT) Button -

Used to transmit voice during Group

Calls and Private Conversations. Also used to send Call Alerts.

17. Mute Key -

Used to enable and disable the microphone during tele-

phone calls so that the other party cannot hear you. A solid yellow

status indicator illuminates when the microphone is muted.

18. Power On/Off Key -

Used to turn the portable unit on and off.

19. Emergency Key -

Used to make emergency group calls.

20. Speaker -

When the flip is closed, the speaker is used for listening

during high-audio radio communication.

SEND

END

l3000E Getting Started Page 3 Monday, January 27, 1997 4:01 PM

4

ADV

ANCED FEATURES (L3000E)

The L3000E is provided with an advanced feature set as described

in this section. Additionally, the L3000E has 4.8 kbs data function-

ality and can initiate and receive data calls. For a complete descrip-

tion of these functions please refer to te Circuit Data User’s Guide

(publication number 68P81084C18).

Multi-Simultaneous T

alkgroup Scan

Multi-Simultaneous Talkgroup Scan (Scan) allows users within a

ﬂeet to monitor more than one talkgroup. A Talkgroup Mode,

within the range of 1-255, is comprised of up to four talkgroups (one

Primary Talkgroup and up to three Secondary Talkgroups). Calls

can only be initiated on the user’s Primary Talkgroup, however, a

user can respond to an active call on either a Primary or Secondary

Talkgroup. Both Primary and Secondary Talkgroups can be named

(aliased), however, Talkgroup Modes cannot be aliased. The default

setting of the Scan feature is “ON”, but the user has the capability

of disabling Scan through an option key. The unit will store the last

Scan setting, and power on with that setting.

Entering Group Mode

Press the

Power key to power on your unit. Press to enter

Group Mode.

Two different Talkgroup Modes are displayed below. The Primary

Talkgroup is indicated to the right of the Talkgroup Mode. The dis-

play on the left shows a non-aliased Primary Talkgroup, and the dis-

play on the right shows an aliased Primary Talkgroup.

Primary Talkgroup Primary Talkgroup

Not Aliased Aliased

GROUP

LL

OO

CC

AA

LL

11

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

LL

OO

CC

AA

LL

11

00

22

::

TT

gg

11

55

l3000E Getting Started Page 4 Monday, January 27, 1997 4:01 PM

5

Initiating a Group Call

Press and hold the PTT button to initiate a

group call on your Primary Talkgroup.

The example to the right illustrates the dis-

play if Fred pressed the PTT to initiate a

call on the Electricians talkgroup. This is

Fred’s Primary Talkgroup for Mode 3.

All subscriber units that have afﬁliated with

your Primary Talkgroup as either a Primary

or Secondary Talkgroup in any Talkgroup

Mode will receive your group call if they are

not already engaged in an active call.

The following screens will be displayed on the receiver subscriber

units indicating they have joined the call. The second line of the

display will indicate the Mode number followed by Primary or Sec-

ondary Talkgroup, which may be aliased. The third line of the dis-

play indicates the PTT-ID of the unit initiating the group call, which

can also be aliased.

Example: Jason joins the Electricians talk-

group. He has also selected Electricians as

his Primary Talkgroup for Talkgroup 3, but

he has no alias for his talkgroup, so the Talk-

group number (TG ID) is displayed. Fred’s

PTT-ID is displayed on the third line.

Example: Julie joins the call and the unit

updates the alias to indicate active Second-

ary Talkgroup. (Mode 1, Secondary Talk-

group 3). Fred’s PTT-ID is displayed on the

third line.

Fred’s Display

LL

OO

CC

AA

LL

11

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

Jason’s Display

LL

OO

CC

AA

LL

11

33

::

TT

gg

33

II

DD

::

FF

rr

ee

dd

Julie’s Display

LL

OO

CC

AA

LL

11

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

II

DD

::

FF

rr

ee

dd

l3000E Getting Started Page 5 Monday, January 27, 1997 4:01 PM

6

Responding to a Secondary Talkgroup

To respond to a call on a Secondary Talkgroup, press the PTT but-

ton.

FOR EXAMPLE:

Julie responds to Fred by pressing the PTT

button.

Fred has released his PTT button, then

begins to receive Julie’s response.

Jason receives Julie’s response.

After the Secondary Talkgroup call is com-

pleted, all receiving subscriber units’ displays will revert to their Pri-

mary Talkgroup of the selected Talkgroup Mode.

Julie’s Display

LL

OO

CC

AA

LL

11

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

Fred’s Display

LL

OO

CC

AA

LL

11

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

II

DD

::

JJ

uu

ll

ii

ee

Julie’s Display

LL

OO

CC

AA

LL

11

33

::

TT

gg

33

II

DD

::

FF

rr

ee

dd

l3000E Getting Started Page 6 Monday, January 27, 1997 4:01 PM

7

Turning Scan On and Off

The capability to turn scan on and off is available as an option key.

Press the “Scan” option key. The unit will afﬁliate with the selected

mode. Press the “S Off” option key to disable scan.

When Scan is disabled, you will not have access to your Secondary

Talkgroups.

Talkgroup Mode Selection by Direct Entry

You may select a different Talkgroup Mode at any time.

1. Press the key. To erase a digit, press . To clear all dig-

its, press and hold . To return to your previously selected Talk-

group Mode, press the “Cancl” option key.

2. Press the key.

3. Press the PTT button or the “Ok” option key. “Mode 18” will

ﬂash until afﬁliation is complete. If you selected the Talkgroup

Mode by pressing the PTT button, you will initiate a call on your

Primary Talkgroup.

LL

OO

CC

AA

LL

11

88

--

EE

nn

gg

ii

nn

ee

rr

SS

CC

AA

NN

SS

TT

SS

Scan Disabled

LL

OO

CC

AA

LL

11

88

::

EE

nn

gg

ii

nn

ee

rr

SS

OO

FF

SS

TT

SS

Scan Enabled

1

QZ

8

TUV

l3000E Getting Started Page 7 Monday, January 27, 1997 4:01 PM

8

Talkgroup Mode Selection by Memory Scroll

The Memory Scroll feature allows you to use the keys to

scroll through memory for Talkgroup Modes.

1. Press . Press and hold this key to

Auto Scroll through your lists more quickly.

2. Press the PTT button or the “Ok” option

key.

Note: To transmit, press the PTT; to listen

only, press “Ok”.

LL

OO

CC

AA

LL

11

MM

OO

DD

EE

11

88

CC

AA

NN

CC

LL

OO

KK

l3000E Getting Started Page 8 Monday, January 27, 1997 4:01 PM

9

Emergency Group Call

Placing an Emergency Group Call

An Emergency Group Call allows a user to have priority access to his

talkgroup members and provide them visual and audible indications

of an emergency condition. The Emergency call can be placed from

any mode (private, group, phone).

1. Press and hold the Emergency Button. The portable will emit an

emergency start tone to indicate that you have successfully

requested an emergency call.

2. Press the PTT to talk. The currently

selected Talkgroup Mode will be selected

unless your organization preprogrammed an

emergency Talkgroup Mode. If this is the

case, the preprogrammed emergency Talk-

group Mode will ﬂash in the display. The

Talkgroup Mode appears in the second line

of the display as shown.

3. To end an emergency call, press and hold

the Emergency Button for 3 seconds. The

portable will return to the last selected talk-

group. The initiator cannot exit the emer-

gency call without ﬁrst cancelling the emergency call.

Cancelling an Emergency Group Call

Press the Emergency Button until the unit generates an Emergency

Call Cancel tone. This tone indicates the cancellation has occurred.

The display will return to the non-emergency state.

An emergency call will be cancelled if no talkgroup activity occurs

for 30 seconds. The dispatcher, or any other person provisioned to

cancel an emergency call, can also cancel the emergency call.

EE

MM

EE

RR

GG

EE

NN

CC

YY

11

::

SS

EE

PP

ll

aa

nn

tt

II

DD

::

JJ

oo

hh

nn

l3000E Getting Started Page 9 Monday, January 27, 1997 4:01 PM

10

Receiving an Emergency Group Call

When an emergency call is initiated, other members of the talkgroup

will be notiﬁed of an emergency condition.

The receiving unit will hear an Emergency

Receive Tone, and the receiver’s display will

change to indicate the condition.

The ﬁrst line of the diplay will indicate the

ID or alias of the person initiating the emer-

gency call. The second line will show you

the Talkgroup Mode and Active Talkgroup

name or number. The third line shows you

the ID or alias of the person who is currently

speaking. The third line will remain blank

when the receiving unit initiates a transmis-

sion.

Receiver Operations During an Emergency Call

Other members of the Emergency Group Call can leave the emer-

gency call and change modes (phone, group, private) while involved

in the call.

While listening to the emergency call, the receiving unit will not

receive phone calls, Call Alerts, Message Mails, Status Messages,

Private Calls or other group calls for the duration of the emergency

call.

EE

MM

EE

RR

::

55

88

11

::

SS

EE

PP

ll

aa

nn

tt

II

DD

::

CC

hh

ee

rr

yy

ll

l3000E Getting Started Page 10 Monday, January 27, 1997 4:01 PM

11

Status Message

Status Message lets you send a pre-deﬁned message to the dis-

patcher or to another user’s ID. Up to 10 pre-deﬁned alphanumeric

Status Messages are available such as “At Lunch” or “En Route”.

You can also send any numeric Status Message from 1-255. A Status

Message can be sent by selecting both the Status Message and target

ID (alias) of the person who is to receive the Status Message. You

can cut talk time to a minimum by sending Status Messages. You

can also leave a Status Message for receivers while they are away

from their portables.

Entering the Status Message Function

1. Press the Status Option Key to get to the Status Message func-

tion. You must be in Group or Private Mode to access this function.

The second line of the display shows the

Status Message (alpha or numeric) of the last

successfully sent status.

2. Press Option “Exit” to return to either the

Group or Private mode. Press Option

“Targt” to go to the Target ID selection

screen.

Selecting a Status Message with Direct Entry

Direct Entry allows you to use the keypad to select the message you

want to send. Enter any number from 1-255 to select a Status Mes-

sage. The number can correspond to one of 10 pre-programmed

alphanumeric status messages or any other numeric Status Message

within the range of 1-255.

1. Press 2.

2. Press “Ok”. Pressing the PTT at this

time will send the message to the last unit to

which you sent a successful message.

3. Press “Targt”.

SS

TT

SS

MM

EE

SS

AA

GG

EE

nn

RR

oo

uu

tt

ee

EE

XX

II

TT

AA

RR

GG

TT

SS

TT

SS

MM

EE

SS

AA

GG

EE

22

__

==

AA

tt

LL

uu

nn

cc

hh

CC

AA

NN

CC

LL

OO

KK

l3000E Getting Started Page 11 Monday, January 27, 1997 4:01 PM

12

Selecting a Status Message Using Memory Scroll

You can select Status Messages by using the or keys to

scroll through the 10 named (aliased) Status Messages which you

have programmed.

1. Press until you ﬁnd the message you

want. In this case we scrolled to the Status

Message “At Lunch”.

2. Press “Ok”.

3. Press “Targt” to select a target for this

message.

Selecting a Target by Direct Entry

1. Enter the numeric ID of the person to

whom you are sending the message.

2. Press “Ok”.

3. Press the PTT to send the message to the

selected ID.

Selecting a Target by Memory Scroll

You can select a target by scrolling through the portable IDs or

aliases by using the keys.

1. Press the key until you ﬁnd the per-

son to whom you want to send the message.

2. Press “Ok”.

Press the PTT. The display shows the mes-

sage that has been sent.

SS

TT

SS

MM

EE

SS

AA

GG

EE

AA

tt

LL

uu

nn

cc

hh

CC

AA

NN

CC

LL

OO

KK

SS

TT

SS

TT

AA

RR

GG

EE

TT

55

__

==

RR

oo

cc

hh

ee

ll

ee

CC

AA

NN

CC

LL

OO

KK

SS

TT

SS

TT

AA

RR

GG

EE

TT

JJ

uu

ll

ii

ee

CC

AA

NN

CC

LL

OO

KK

l3000E Getting Started Page 12 Monday, January 27, 1997 4:01 PM

13

Selecting a Target by Alpha Search

You can select a portable ID by selecting the ﬁrst letter of the name

(alias). If no name is stored under a letter, the unit will automatically

search forward, alphabetically, until the next name is found.

1. Press the “Alpha” key.

2. Press a numeric key. ie: Press

twice to view the names (aliases) that begin

with the letter R.

3. Use either the keys to scroll to

the name (alias) who is to receive the Status

Message.

4. Press PTT.

Sending a Status Message

After selecting both a Status Message and a desired target ID, press

the PTT to send the message. Two high pitched tones will be heard

during transmission.

If successful, two high pitched tones will be

heard to indicate the message was success-

fully delivered to the target portable.

If unsuccessful, an alert tone will be heard to

indicate that the targeted unit is busy, out-

of-range, or turned-off.

In either case, the portable will return to the

status screen after 3 seconds.

AA

LL

PP

HH

AA

::

SS

TT

SS

RR

==

RR

aa

nn

dd

yy

CC

AA

NN

CC

LL

OO

KK

7

PRS

SS

TT

SS

--

SS

EE

NN

TT

SS

UU

CC

EE

SS

FF

UU

LL

TT

AA

RR

GG

EE

TT

NN

OO

TT

AA

VV

AA

II

LL

AA

BB

LL

EE

l3000E Getting Started Page 13 Monday, January 27, 1997 4:01 PM

14

Exiting the Status Message Function

Press any mode key (phone, group, private) to exit the Status Mes-

sage screen. Pressing the “Exit” option key from the Status Mes-

sage screen will also allow you to exit the Status Message function.

Receiving a Status Message

The portable will receive a message along

with alert tones. To silence the recurring

alert tones only, press any key except

, , , or the “Clear” option

key.

All calls remain blocked until this

message is cleared.

ID List Programming

Feature menu #25 allows you to program 10

status messages, each up to 11 characters

long.

SS

TT

SS

--

KK

ee

ll

yy

AA

tt

LL

uu

nn

cc

hh

CC

LL

EE

AA

RR

PHONE

GROUP

PRVT

22

55

==

SS

TT

SS

MM

EE

SS

GG

LL

II

SS

TT

PP

GG

MM

EE

XX

II

TT

OO

KK

l3000E Getting Started Page 14 Monday, January 27, 1997 4:01 PM

15

Isolated Site Operation

Isolated Site Operation (ISO) allows group call communications to

continue within a single cell site when connectivity to the network is

lost by allowing the cell to operate in a local, one cell only mode.

ISO is limited to dispatch talkgroup calls only. In Phone and Private

Conversation modes the display will update to include “-Isoft” on

the ﬁrst line. Talkgroup communications will be limited to only

those units that are connected to the ISO cell, and only on the talk-

group or Talkgroup Mode (depending on Scan setting) that the sub-

scriber unit last used before the cell entered the ISO state.

Entering ISO

The portable will enter the ISO state when its cell becomes isolated

from the network, assuming the portable has no available neighbor

cells. It will display one of the following screens: (while in ISO the

LED indicator is off unless the unit is transmitting. The LED will

be green during those periods).

Phone Mode

Group Call Mode

Private Call Mode

Note: If the portable is powered on in an ISO cell, it will enter the

ISO state if there are no available neighbor cells.

PP

HH

OO

NN

EE

--

II

ss

oo

ff

tt

SS

PP

DD

##

AA

LL

PP

HH

AA

GG

RR

OO

UU

PP

--

II

ss

oo

ff

tt

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

PP

RR

VV

TT

--

II

ss

oo

ff

tt

JJ

uu

ll

ii

ee

AA

LL

EE

RR

TT

AA

LL

PP

HH

AA

l3000E Getting Started Page 15 Monday, January 27, 1997 4:01 PM

16

Initiating a Group Call

If the portable has Scan enabled when the site enters ISO, the porta-

ble will be able to initiate a call on its Primary Talkgroup and can

respond to calls started on either the Primary or any Secondary Talk-

group.

The portable will not be able to select a new

Talkgroup Mode while in ISO condition.

If the portable has Scan disabled when the

site enters ISO, the portable will be able to

initiate and respond to calls on the Primary

Talkgroup only.

Exiting ISO

When the cell returns to normal operation, the unit will revert back

to standard operation. The green LED indicator will resume blink-

ing.

If the unit goes out of range of the ISO cell and has no available

neighbor cells, the unit will go out of service.

GG

RR

OO

UU

PP

--

II

ss

oo

ff

tt

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

LL

OO

CC

AA

LL

11

33

::

EE

ll

ee

cc

tt

rr

ii

cc

ii

l3000E Getting Started Page 16 Monday, January 27, 1997 4:01 PM

17

Other Operations

Since the ISO operation is limited to group calls only, any attempts

to communicate in other modes (phone, private, alert, status) will

result in a “Service Not Available” message. However, all other

functions (memory scroll, direct entry, feature menu programming,

etc.) are still operable.

l3000E Getting Started Page 17 Monday, January 27, 1997 4:01 PM

18

TROUBLESHOOTING

You may encounter error messages under certain conditions. For

descriptions of the error messages refer toTable 1. Before

contacting your service provider, note the message and the

conditions under which it appeared.

Table 1:

Error Messages Message Description

Invalid Entry The entered number is not

valid.

Target Not Available The targeted unit of your call

is either busy, out-of-range, or

turned off. Please try again

later.

Target Not Authorized The targeted unit of your call

has not purchased this

service.

Network Trouble The network is experiencing

difﬁculty. Please try again

later.

Service Out of Order This service is temporarily

not available. Please try again

later.

Target Busy in Dispatch The targeted unit that you

are trying to contact is busy in

a Private Call.

Service Restricted This service has been

restricted by your service

provider or it has not been

purchased.

Service Not Available This feature is not available

on the current network.

System Busy Try Later The system is experiencing

heavy trafﬁc. Please try again

later.

l3000E Getting Started Page 18 Monday, January 27, 1997 4:01 PM

19

Service Conﬂict This service cannot be

enabled because an

incompatible service has

already been turned on.

Please Try Again A general error has occurred.

Self Check Error A fault has been detected

with your portable. Should

this error recur, note the error

code and contact your service

provider.

Self Check Fail An operational fault has been

detected with your portable.

Turn your portable off and

contact your service

provider immediately.

Table 1:

Error Messages Message Description

l3000E Getting Started Page 19 Monday, January 27, 1997 4:01 PM

Page is loading ...

Motorola L3000E User manual

This manual is also suitable for

Motorola L3000E User manual

Related papers

Other documents