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Sales & Service Terms
PLEASE READ THE MANUAL CAREFULLY BEFORE USE!
2-Year Electronic Warranty and
Lifetime Mechanical and Finish Warranty.
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This product comes with a 2-Year Warranty on Electronic Parts and a Lifetime
Mechanical and Finish Warranty against defects in materials and workmanship
under normal use to the original residential user. You must register for this
Warranty within 7 days of receiving your ROOK™ Smart Lock.
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Help Us Continue to Improve Our Instructions:
Any error or question in our manual or sales terms, please feel free to contact
It is forbidden to copy our manual and for other usage, except the authorized
company and users. At this moment, only Prime Proximity, LLC is the sole
manufacturer and provider of ROOK™ Smart Home Devices.
Please do not take apart the lock if you are not technician, if necessary,
please make the operations under the guide of technician.
Notice: After changing the battery, please be mindful of how you dispose of
your batteries. We recommend and suggest that you kindly dispose of the
batteries using your local waste management ordinances.
FOR SUPPORT PLEASE GET IN TOUCH WITH US
For any questions, defects, returns/replacements, or troubleshooting
please get in touch immediately.