Crestron TSW-760 User manual

Type
User manual

This manual is also suitable for

TSW-560, TSW-760, and TSW-1060
5 in., 7 in., and 10.1 in. Touch Screens
Product Manual
Crestron Electronics, Inc.
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Fusion, Crestron Home, Crestron Toolbox, PinPoint, Rava, Smart Graphics, and
XiOCloud are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. 2N is either a trademark or a registered trademark of 2N Telekomunikace in the United States and/or other
countries. Appspace and the Appspace logo are either trademarks or registered trademarks of Appspace, Inc. in the
United States and/or other countries. AskCody is either a trademark or a registered trademark of AskCody in the
United States and/or other countries. EMS Software and the EMS logo are either trademarks or registered trademarks
of EMS Software, LLC in the United States and/or other countries. Gingco.net is either a trademark or a registered
trademark of Gingco.net in the United States and/or other countries. G Suite, Google, and Google Calendar are either
trademarks or registered trademarks of Google, Inc. in the United States and/or other countries. Indoor Finders is either
a trademark or a registered trademark of IntelliGroups, LLCin the United States and/or other countries. Active
Directory, Microsoft, Microsoft Teams, and Office 365 are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. New Wave Apps is either a trademark or a registered
trademark of New Wave Apps in the United States and/or other countries. NFS is either a trademark or a registered
trademark of NFS Technology Group in the United States and/or other countries. Robin and the Robin logo are either
trademarks or registered trademarks of Robin Powered, Inc. in the United States and/or other countries. SharingCloud is
either a trademark or a registered trademark of SharingCloud in the United States and/or other countries. Sonos is
either a trademark or a registered trademark of Sonos, Inc. in the United States and/or other countries. Space Connect
is either a trademark or a registered trademark of Spaceconnect Pty Ltd in the United States and/or other countries.
SpaceIQ is either a trademark or a registered trademark of Space IQ, LLC in the United States and/or other countries.
EventBoard, Teem, and the Teem logo are either trademarks or registered trademarks of Teem, LLC in the United
States and/or other countries. Zoom and Zoom Rooms are either trademarks or registered trademarks of Zoom Video
Communications, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade
names may be used in this document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in
typography or photography.
©2020 Crestron Electronics, Inc.
Contents
Introduction 1
Product Features 2
Access the Setup Screens 4
Local Configuration 6
Ethernet Setup 6
IP Table Setup 8
Audio Setup 11
Display Setup 12
Standby Timeout 15
ApplicationSelection 16
Diagnostics &Advanced 17
Test Patterns 18
Touch Test 19
RTSPTest 20
LANTest 21
KeypadTest 22
Rava® SIPIntercom 23
MicTest 25
About 26
Web Configuration 27
Actions Menu 28
Reboot 28
Restore 28
Firmware Upgrade 29
DownloadLogs 29
Manage Certificates 29
Enter Setup 30
Enter Standby 30
Save Changes 30
Revert 30
Upload User Project 30
AppUpgrade 31
Status 32
Device 32
Network 33
USB 34
Product Manual Doc. 7927K Contents i
Room Scheduling 34
Display 34
Control System 35
Settings 36
System Setup 36
Network Proxy Settings 40
Audio 41
Cloud Settings 41
Configure Date/Time 42
AuthenticationManagement 42
802.1x Configuration 52
Auto Update 55
Applications 55
Device Pairing 56
Control System 57
Application Setup 58
Crestron Room Scheduling Application 59
Crestron Home Application 60
Appspace 61
AskCody 67
EMSSoftware 68
Gingco.net 69
Indoor Finders 72
Microsoft Teams 75
New Wave Apps 78
NFSRendezvous 80
Robin 82
Space Connect 86
SpaceIQ 90
Teem 93
ZoomRooms 96
Connect to XiO Cloud Service 102
Claim a Single Device 102
Claim Multiple Devices 103
ii Contents Product Manual Doc. 7927K
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 1
Introduction
The Crestron® TSW-560, TSW-760, and TSW-1060 are stylish and versatile wall mount touch
screens that feature onboard voice recognition, Smart Graphics® technology, web browsing, H.264
streaming video, a built-in camera, a Rava® SIP intercom, and PoE+ (Power over Ethernet+)
network power.
NOTE: Voice recognition, the built-in camera, and the Rava SIP intercom are not available on the
TSW-560-NC, TSW-760-NC, and TSW-1060-NC models.
The TSW-560, TSW-760, and TSW-1060 also provide native applications for Crestron room
scheduling, Zoom Rooms conferencing control, Sonos® home sound system control, the
Microsoft Teams® online meeting solution, and other popular room scheduling services (model
dependent).
NOTE: The Crestron TSW-560, TSW-760, and TSW-1060 are functionally similar. For simplicity
within this guide, the term touch screen” is used except where noted.
For more information on the TSW-560, TSW-760, and TSW-1060, refer to the
TSW-560/TSW-760/TSW-1060 Quick Start (Doc. 7926) at www.crestron.com/manuals.
2 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
Product Features
Refer to the following chart to determine the product features that are available on the TSW-560,
TSW-560P, TSW-760, and TSW-1060 touch screens.
TSW-x60 SeriesFeature Comparison Chart
Feature Class Feature TSW-560 TSW-560P TSW-760 TSW-1060
Display Size 5 in. 5 in. 7 in. 10.1 in.
Security
AES-128/TLSsecurity Yes
(TLS1.2)
Yes
(TLS1.2)
Yes
(TLS1.2)
Yes
(TLS1.2)
802.1x Yes Yes Yes Yes
Active Directory® service Yes Yes Yes Yes
Schedule
Connection Types
Crestron Fusion® software Yes Yes Yes Yes
Microsoft Exchange/ Office 365®
software
Yes Yes Yes Yes
Google Calendar™ app/ GSuite™
software
Yes Yes Yes Yes
Ad Astra™ Schedule software (read
only)
Yes Yes Yes Yes
CollegeNet® 25Liv software Yes Yes Yes Yes
Supported User
Interfaces
Crestron scheduling Yes Yes Yes Yes
Appspace® app Yes Yes Yes Yes
Robin® app No No Yes Yes
Teem® app No No Yes Yes
EMS Software® app No No Yes Yes
Zoom Rooms™ app No No Yes Yes
Zoom™ app No No Yes Yes
Microsoft Teams® online meeting
solution
No No No Yes
Space Connect™ app No No Yes Yes
NFS™ Rendezvous app No No Yes Yes
Gingco.net™ app No No Yes Yes
SharingCloud app No No Future Future
New Wave App app No No Yes Yes
SpaceIQ® app No No Yes Yes
AskCody® app No No Yes Yes
Indoor Finder app No No Yes Yes
Custom user project Yes Yes Yes Yes
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 3
Feature Class Feature TSW-560 TSW-560P TSW-760 TSW-1060
XiOCloud®
Service
XiOCloud support Yes Yes Yes Yes
Scheduling provider configuration Yes Yes Yes Yes
Complimentary device subscription No No No No
Firmware updates Yes Yes Yes Yes
Project load Yes Yes Yes Yes
Update settings Future Future Future Future
SMS/Email alerts Future Future Future Future
Dashboard Future Future Future Future
Log retrieval Future Future Future Future
ZoomRoom
Capabilities
Page flip to custom project No No Yes Yes
View call status via program No No Yes Yes
Show/hide app via program No No Yes Yes
Other Features
Native Sono application No No Yes Yes
Crestron Home® OS application Yes Yes Yes Yes
2N® door station support Yes Yes Yes Yes
Supported
Accessories
TSW-x60-LB light bar Yes Yes Yes Yes
SSW/SSC/SIW room availability
signs
Yes Yes Yes Yes
Multisurface Mounting Kit Yes Yes Yes Yes
Mullion Mounting Kit Yes Yes Yes Yes
PoE Occupancy Sensor (direct
pairing)
Yes Yes Yes Yes
TouchScreen
Features
Power requirements (with
LEDaccessory connected)
PoE PoE PoE PoE+
Power requirements (without
LEDaccessory connected)
PoE PoE PoE PoE+
Camera Future
(hardware
ready)
Future
(hardware
ready)
Future
(hardware
ready)
Future
(hardware
ready)
PinPoint™ beacon Future
(hardware
ready)
Future
(hardware
ready)
Future
(hardware
ready)
Future
(hardware
ready)
USB for accessory integration Yes Yes Yes Yes
Ambient light sensor for auto
dimming
Yes Yes Yes Yes
Audio for emergency broadcast Yes Yes Yes Yes
Control system interface Yes Yes Yes Yes
4 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
Access the Setup Screens
The setup screens enable basic configuration prior to regular operation of the touch screen.
NOTE: The TSW-560P 5 in. portrait touch screen provides the same setup screens that are
described in this guide, but the appearance and layout of the screens have been modified for
portrait orientation.
To access the setup screens during regular operation:
l Place five fingers on the touch screen display and hold for 15 seconds.
l Tap the hard keys labeled below as 1, 2, 3, and 4 in sequence twice (tap 1, 2, 3, 4, 1, 2, 3, 4) within
a 5-second period.
TouchScreen HardKeyAssignment
NOTE:The hard key button assignment for the TSW-560P differs from assignment
shown in the illustration above. For more information, refer to "Access the Setup Screens"
in the TSW-560P DO Guide (Doc. 7973) at www.crestron.com/manuals.
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 5
The main Setup screen is displayed (TSW-1060 shown).
TSW-1060 Setup Screen
NOTE:The touch screen also provides a web configuration interface that may be used to view
and configure various touch screen settings. For more information, refer to Web Configuration
(on page27).
The Setup screen shows the IP address, hostname, and MAC address of the touch screen and
provides the following configuration selections:
l Buttons for Ethernet setup, IP table setup, audio setup, display setup, standby timeouts,
application selection, and diagnostics.
l Abutton to toggle system messages on or off
l An About button that provides information about the touch screen.
The functions of each button are detailed in the following pages of this guide.
NOTE: A toolbar is present on the bottom of all setup screens. The toolbar provides a gear
button that may be tapped to return to the Setup screen and a Save & Exit button that may
be tapped to save all settings, to exit the setup screens, and to return to the selected scheduling
application.
6 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
Local Configuration
Refer to the following sections for information about configuring the device locally using the device
setup screens.
Ethernet Setup
Tap Ethernet Setup on the Setup screen to display the Ethernet Setup screen.
Ethernet SetupScreen
Use the Ethernet Setup screen to view the touch screen MAC and IP addresses, subnet mask
address, default router address, primary and secondary DNS addresses, hostname, and domain. A
Link indicator is provided to indicate the status of the Ethernet connection. (Green indicates that
the Ethernet connection is active.)
The following buttons are provided for configuring Ethernet settings:
l Tap On or Off under DHCP Enable to turn DHCP (dynamic host configuration protocol) on
or off.
NOTE: DHCP is enabled on the touch screen by default.
l If DHCP is turned off, tap Set Static IP Address Settings to enter static IP addresses
manually.
l Tap Set Hostname to enter a new touch screen hostname using an on-screen keyboard.
l Tap APPLY CHANGES to apply any new Ethernet settings to the touch screen and to stay in
setup mode.
l Tap REBOOT to exit setup mode and reboot the touch screen.
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 7
To change a static IP address, tap Off under DHCP Enable. Then, tap Set Static IP Address
Settings to display the Static IP Ethernet Setup screen.
Static IPEthernet SetupScreen
To edit the static IP address, the static subnet mask, the static default router, the preferred DNS,
or the alternate preferred DNS, tap the text field underneath the setting name.
The on-screen numeric keypad opens for the chosen setting.
Edit IP Address On-Screen Numeric Keypad
8 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
l Use the keypad to make a new entry.
l
Tap the clear button in the text field to clear any previous entry.
l
Tap the delete button to delete the last digit.
l Tap Save to save a new entry or tap < CANCEL to discard any changes. The display returns
to the Static IP Ethernet Setup screen.
After new settings have been saved, tap APPLY CHANGES on the Static IP Ethernet Setup screen
to apply the new settings and stay in setup mode. Tap REBOOT to exit setup mode and reboot the
touch screen.
Tap < BACK to return to the Ethernet Setup screen.
Tap < BACK on the Ethernet Setup screen to return to the Setup screen.
IP Table Setup
Tap IP Table Setup on the Setup screen to display the Ethernet Setup - IP Table screen.
Ethernet Setup - IP Table Screen
Use the Ethernet Setup - IP Table screen to view and edit the IP table settings for connecting the
touch screen to a control system. The Ethernet Setup - IP Table screen also provides an Online
indicator for each IP table entry. (Green indicates that the control system is online.)
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 9
To add or edit an entry, tap Add/Edit next to the corresponding entry. The Ethernet Setup - Edit IP
Table screen is displayed.
Ethernet Setup - Edit IP Table Screen
Tap the CIP ID text field to display the on-screen hex keypad.
On-Screen Hex Keypad
l Use the keypad to make the new entry.
l Tap the clear button in the text field to clear any previous entry.
l Tap the delete button to delete the last digit.
l Tap SAVE to save a new entry or tap < CANCEL to discard any changes. The display returns
to the Ethernet Setup - Edit IP Table screen.
10 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
On the Ethernet Setup - Edit IP Table screen, tap the IP Address / Hostname text field to display
an on-screen keyboard.
On-Screen Keyboard
l Use the keyboard to make the new entry.
l Tap the clear button in the text field to clear any previous entry.
l Tap the delete button to delete the last character.
l Tap SAVE to save a new entry or tap < CANCEL to discard any changes. The display returns
to the Ethernet Setup - Edit IP Table screen.
Tap < BACK on the Ethernet Setup - Edit IP Table screen to return to the Ethernet Setup - IP Table
screen.
Tap < BACK on the Ethernet Setup - IP Table screen to return to the Setup screen
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 11
Audio Setup
Tap Audio Setup on the Setup screen to display the Audio Setup screen.
AudioSetupScreen
Use the Audio Setup screen to control the master volume, media volume, and beep volume settings
for the touch screen.
NOTE: The Media Volume controls adjust the H.264 streaming media level in relation to the
Volume controls.
l Volume
o
Tap the up and down arrow buttons to raise or lower the touch screen master volume
incrementally from 0 to 100%.
o
Tap Mute On or Mute Off to mute or unmute the master volume.
o
Tap Test to play a test recording at the current volume level.
l Media Volume
o
Tap the up and down arrow buttons to raise or lower the touch screen media volume
incrementally from 0 to 100%.
o
Tap Mute On or Mute Off to mute or unmute the media volume.
l Beep Volume
o
Tap the up and down arrow buttons to raise or lower the touch screen beep volume
incrementally from 0 to 100%.
o
Tap Beep On or Beep Off to turn the beep volume on or off.
Tap < BACK to return to the Setup screen.
12 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
Display Setup
Tap Display Setup on the Setup screen to display the Display Setup screen.
Display SetupScreen
l LCD (Screen)
o
Tap the up and down arrow buttons under Brightness to raise or lower the LCD
display brightness level incrementally from 0 to 100%.
o
Tap On or Off under Auto Brightness to turn automatic brightness on or off for the
display.
o
Tap the left and right arrow buttons on either side of LCD ALS Threshold Value to
adjust the ALS (ambient light sensor) threshold value for switching between high and
low auto-brightness presets on the LCD display.
l Key Backlight
o
Tap Enabled or Disabled under Hard Key Backlight to enable or disable the hard key
backlight.
o
Tap the up and down arrow buttons under Brightness to raise or lower the key
backlight brightness level incrementally from 0 to 100%.
o
Tap On or Off under Auto Brightness to turn automatic brightness on or off for the
key backlight.
o
Tap On or Off under Hard Key Wakes LCD to turn the ability to wake the LCD by
pressing any hard key on or off.
o
Tap the left and right arrow buttons on either side of Key ALS Threshold Value to
adjust the ALS threshold value for switching between high and low auto-brightness
presets on the key backlight.
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 13
Tap H/M/L Settings to access the Display High / Medium / Low Settings screen.
Display High / Medium / Low Settings Screen
Use the Display High / Medium / Low Settings screen to adjust the brightness values for the touch
screen display and key backlight.
l Tap the up and down arrows to raise or lower the values of the high, medium, and low
brightness settings for the LCD display and key backlight from 0 to 100%.
l Tap Low, Med, or High to set the brightness level to low, medium, or high, respectively, for
the LCD display and key backlight.
Tap < BACK to return to the Display Setup screen.
14 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
Tap Presets to access the Display High / Low Settings screen.
Use the Display High / Low Settings screen to adjust the auto-brightness preset values for the
LCD display and key backlight.
l Tap the up and down arrow buttons under LCD (Screen) to raise or lower the auto-
brightness preset values for the LCD display from 0 to 100%.
l Tap the up and down arrow buttons under Key Backlight to raise or lower the auto-
brightness preset values for the key backlight from 0 to 100%.
Tap < BACK to return to the Display Setup screen.
Tap < BACK on the Display Setup screen to return to the Setup screen.
Product Manual Doc. 7927K TSW-560, TSW-760, and TSW-1060 15
Standby Timeout
Tap Standby Timeout on the Setup screen to display the Standby Timeout screen.
Standby Timeout Screen
Use the Standby Timeout screen to set the standby timeout settings for the touch screen.
Tap the up and down arrow buttons to increase the touch screen standby timeout duration from
0 to 120 minutes.
Tap Screen Saver Options to display the Standby Screensaver screen.
Standby Screensaver Screen
16 TSW-560, TSW-760, and TSW-1060 Product Manual Doc. 7927K
l Tap On or Off next to Enable to turn the digital clock screensaver on or off during standby
timeout
l Tap On or Off next to 24 Hour to turn 24-hour time format on or off for the digital clock.
l Tap the up and down arrow buttons under Screen Saver Brightness to increase or decrease
the screensaver brightness from 0 to 100%.
Tap < BACK to return to the Standby Timeout screen.
Tap < BACK on the Standby Timeout screen to return to the Setup screen.
ApplicationSelection
Tap Application Selection on the Setup screen to display the Application Setup screen.
Application Setup Screen
Use the Application Selection screen to select a touch screen application from the available
selections. User Project is selected by default, which is used when a custom project is loaded to the
touch screen.
Swipe up or down through the list, and then tap an application to select it. Tap Confirm Selection
to confirm the selection or tap Cancel to return to the previous screen.
Once confirmed, the touch screen reboots with the new application running.
NOTE: Each application uses a unique setup procedure for registering and configuring the
application. For more information on setting up each application, refer to Application Setup (on
page58).
Tap < BACK to return to the Setup screen.
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Crestron TSW-760 User manual

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User manual
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