Stairmaster 10G 9-5295 User manual

Brand: Stairmaster

Model: 10G 9-5295

Type: User manual

ASSEMBLY

MANUAL

CORE HEALTH & FITNESS

10G

Page 1

Before using this product, it is essential to read the ENTIRE Owner’s Manual and ALL

installation instructions. The Owner’s Manual describes equipment setup and instructs

members on how to use correctly and safely.

Read all warnings posted on the machine.

Health related injuries may result from incorrect or excessive use of exercise equipment.

Core Health & Fitness strongly recommends you to encourage your members to discuss their

health program or ﬁ tness regimen with a health care professional, especially if you or they

have not exercised for several years, are over 35, or have known health conditions.

WARNING!

IMPORTANT SAFETY INSTRUCTIONS

DANGER - to reduce the risk of electrical

shock:

1. Always unplug the machine from the electrical

outlet before cleaning or servicing.

2. This product is factory-equipped with a speciﬁ c

DC Power Supply to permit connection to the

proper electric circuit. Make sure that the product

is connected to a dedicated power line having an

outlet with the same conﬁ guration as that of the

plug.

3. Improper connection of the equipment-grounding

conductor can result in a risk of electric shock.

Check with a qualiﬁ ed electrician or serviceman

if you are in doubt as to whether the product

is properly grounded. Do not modify the plug

provided with the product. NO adapter should

be used with this product. If the product must

be reconnected for use on a different type of

electric circuit, the reconnection should be made

by qualiﬁ ed service personnel in order to avoid a

hazard.

4. This machine is not intended to be serviced by

the end user, refer servicing to qualiﬁ ed personnel

only.

5. If the power supply cord is damaged, it must be

replaced by the manufacturer, its service agent,

or similarly qualiﬁ ed persons in order to avoid

hazard.

6. Keep the cord away from heated surfaces.

Unplug power cord when the machine is

unattended and before performing any

preventative maintenance such as cleaning or

replacing a worn part.

7. Do not operate unit in damp or wet locations.

WARNING - to reduce the risk of injury to

person:

24 in (0.6 m)

48 in (1.25 m)

Fig. 1

Required Clearance

1. Assemble and operate the machine on a solid

level surface. Position the machine with a

minimum of 48 inches (1.25 meters) of clearance

to allow for ease of mounting and dismounting.

Allow for 24 inches (0.6 meters) of clearance

behind the machine. A ceiling height of 10’ (3.0

meters) is recommended to accommodate most

users. These dimensions are the recommended

minimum distances.

The actual area for access and passage shall be

the responsibility of the facility and should take

into account this training envelope, Americans

with Disabilities Act Accessibility Guidelines

(ADAAG) requirements and any required local

codes or regulations (www.access-board.gov/

ada).

Page 2

2. Users under 80 lbs (36 kg) will result in equipment

not functioning as intended.

3. Do not exceed the maximum allowable weight

limit of:

• 10G - 400 lbs. / 181 kg.

4. This equipment is designed for use in a

commercial gymnasium or health club. To ensure

the proper use of the equipment in a safe manner,

all users of the equipment should read this

manual before using the machine. This machine

should be made a part of your club training

program in order that the equipment is used by

your members in a safe manner as intended. In

addition to instructing the club members in the

proper use of the equipment, the club member

should obtain a complete physical examination

form their health care provider before beginning

any exercise program.

5. This machine is not intended to be used by

persons with reduced physical, sensory, or

mental capabilities or lack of experience and

knowledge, unless given instruction and under

the personal supervision concerning use of the

machine by a person responsible for their safety.

6. Keep children away.

7. Familiarize yourself with the location of the STOP

buttons on the console and right handrail. If

you experience difﬁ culties during the workout,

pushing the STOP button will bring the machine

to a stop.

8. Use care when getting on or off the machine.

Always use the handrails. Do not step off of

the machine while it is moving. Press the STOP

button and wait for the machine to come to a

complete stop before dismounting.

9. Wear proper exercise clothing and athletic shoes

during a workout. Avoid wearing loose clothing.

Tie back long hair and keep towels away from

the moving parts. Face forward at all times and

never attempt to turn around while the machine is

moving.

10. Do not operate the machine if the shrouds are

removed or if the power cord is damaged in any

manner. Keep all air openings free from dirt or

any material that would block the ﬂ ow of air to the

motor.

11. The safety and integrity of this machine can only

be maintained when the equipment is regularly

examined for damage and wear and repaired.

It is the sole responsibility of the owner of this

equipment to ensure that regular maintenance

is performed. Worn or damaged parts must be

replaced immediately or the equipment removed

from service until the repair is made.

12. WARNING: Heart rate monitoring systems

may be inaccurate. Over-exercising may result

in serious injury or death. If you feel faint stop

exercising immediately.

13. Caution: unit is heavy and requires two people for

assembly.

14. After assembly, a complete visual inspection,

and test of the features and functions of the

assembled unit must be made prior to use.

15. For complete instructions refer to the owner’s

manual.

SAVE THESE INSTRUCTIONS

Page 3

Fig. 4

19” OpenHub Console Shown

SKU: 9-5295 Desc: 10G

Unit Weight Width Length Height Max User Weight

646 lbs

293 kg

34.9 in

89 cm

69.5 in

176 cm

82.3 in

209 cm

80 - 400 lbs

36 - 181 kg

PRODUCT SPECIFICATIONS

Page 4

Fig. 5

10G Features, 19” OpenHub Console Shown

PART IDENTIFICATION

# Part # Part # Part

A Console E Leveling Foot I UP/DOWN Keypad

B Shrouds / Housing F Handrail J STOP Keypad

C Main Frame G Stair

D Transport Wheel H Heart Rate Grips

Page 5

Required Tools:

• 13mm Open-Ended Wrench

• 6mm Allen Key

• #2 Phillips Screwdriver

• Torque Wrench

• 15mm Socket

• 6mm Allen Socket

• 13mm Socket

• Loctite 242

1. After removing the unit from the pallet, install

the two front leveling feet onto the leveling

foot studs.

TECH TIP: Keep the white packing ﬁ lm wrapped

around each shroud to protect from damage until

it is mounted to the frame.

2. Use a torque wrench with a 6mm allen socket

to secure the neck mast assembly to the

frame using four (4) pieces each of the M8

ﬂ at washer and M8 x 20mm socket head cap

screw (110-3969) the hardware MUST BE

torqued to 30 Nm (20 Ft-Lb)

120-3465

110-3969

3. Route the cable bundle through the cable

clips and up through the mast - note that

this applies to both the left and right cable

bundles.

Page 6

4. Use a #2 phillips screwdriver to secure the

top shroud assembly to the frame using

two (2) pieces of the M5 x 15mm pan head

machine screw (110-4192) and four (4) pieces

of the M5 x 30mm pan head machine screw

(110-4229).

110-4229

110-4192

5. Slide the left handrail grommets (711-

3661) onto the left side handrail down

tubes - ensure that the ﬂ at side of the

grommet faces in towards the steps as the

grommets are left (711-3661)/right (711-

3662) side-speciﬁ c.

711-3661

6. Connect the two cables from the left handrail

to the corresponding connections in the

frame, then install the left handrail onto the

frame.

Be careful not to pinch or damage the

cables when installing the handrail.

7. After installing the handrail, pull any excess

cabling out from the handrail to prepare for

installation of the hand grip in Step 9

Page 7

8. Use a 13mm open-ended wrench and a

torque wrench with a 13mm socket to secure

the left side handrail to the frame using four

(4) pieces each of the M8 x 60mm bolt (110-

4195) and M8 domed cap nut (110-4187), and

eight (8) pieces of the M8 ﬂ at washer (120-

3427) - the hardware MUST BE torqued to

30 Nm (20 Ft-Lb).

110-4187

120-3427

110-4195

9. Connect the two cables from the left side

handrail to the left hand grip, then install the

hand grip into the handrail.

Be careful not to pinch or damage the

cables when installing the hand grip.

10. Apply a drop of Loctite 242 to the threads

of the four (4) M10 x 20mm hex head ﬂ ange

screws (110-4295), then use a torque wrench

with a 15mm socket to secure the left hand

grip to the left handrail using the M10 x

20mm hex head screws. Torque the screws

in the 1-4 pattern as shown - the hardware

MUST BE torqued to 46 Nm (34 Ft-Lb).

11. Repeat the 1-4 torque pattern from Step 9

but increase the torque value to 78 Nm (58

Ft-Lb).

Page 8

12. Use a #2 phillips screwdriver to install the

plastic handrail cover using one (1) piece

each of the 8x1.6x22 (110-4296) and

8x1.6x13 (110-4226) pan head tapping

screws.

13. Repeat Steps 5-12 for the right handrail

grommets (711-3662), right handrail (711-

3867-XX), and right hand grip (711-3787).

14. Use a #2 phillips screwdriver to secure the

left side upper and lower inner shrouds

together using three (3) pieces of the #8-18 x

5/8” pan head machine screw (110-4090).

110-4090

15. Use a #2 phillips screwdriver to secure the

upper inner left shroud to the frame using

nine (9) pieces each of the #8-18 x 5/8” pan

head machine screw (110-4090) and 4.3mm

ID x 14mm OD ﬂ at washer (120-3371).\

16. Use a #2 phillips screwdriver to secure the

lower inner left shroud to the frame using two

(2) pieces each of the M4 x 19mm pan head

machine screw (110-3402) and 4.3mm ID x

14mm OD ﬂ at washer (120-3371).

17. Repeat Steps 14-16 for the right side inner

shrouds.

120-3371

110-4090

120-3371

110-3402

Page 9

18. Use a #2 phillips screwdriver to secure the

upper left (020-7955-XX) and middle left side

shroud (020-7947-XX) together using three

pieces of the #8-18 x 5/8” pan head machine

screw (110-4090).

020-7955-XX

110-4090

020-7947-XX

19. Use a #2 phillips screwdriver to loosen

the three screws on the lower left motor

compartment shroud.

LOOSEN

20. Slide the left side shroud assembly built in

Step 17 as well as the lower left panel (020-

7956-XX) beneath the lip of the lower left

motor compartment shroud

TECH TIP: Loosening the screws in Step 19 will

make this easier.

21. Use a #2 phillips screwdriver to secure the

shroud assembly and lower left panel to the

frame using eleven (11) pieces of the M5 x

30mm pan head machine screw (110-4229).

22. Tighten the three screws loosened in Step 19.

23. Repeat Steps 14-22 for the right side shrouds

(020-7963-XX, 020-7948-XX, and 020-7964-

XX).

110-4229

Page 10

24. Use a #2 phillips screwdriver to secure the

upper rear panel to the frame using six (6)

of the M5 x 30mm pan head machine screw

(110-4229).

110-4229

Page 11

SUPPORT & SERVICE

For Technical Support, Service, Parts Orders or any Customer Service needs, please contact us direct by phone,

email, or through our 24 hour support site:

To help us support you, please provide the following information when requesting assistance with your equipment:

Facility Name & Address

Product Serial Number

Description of Issue

Our goal is to provide fast, reliable support to all your product support requests. We strive to answer all support

requests under an average hold time of 3 minutes, all support emails within 1 business day and all field service

requests within 48 hours.

PREVENTATIVE MAINTENANCE

Protect your product & assure it always runs like new with a Core Advantage Preventative Maintenance or Extended

Warranty Package. Contact your service manager for more information: [email protected]

To request access visit:

SUPPORT.COREHANDF.COM

• General Inquiries

• Warranty Registration

• Preventative Maintenance

• Service Requests

• Parts Orders

• Automated partner payment

• Product technical library

• Transparency on service performance

• Real time communication

OFFERS 24-HOUR SELF SERVICE ACCESS TO:

nce

Core Connect is your portal to all things service! Whether you need to

order parts or register your warranty, Core Connect is the most effective

way to get what you need fast and keep your facility operating smoothly.

CORE CONNECT

GLOBAL SUPPORT CENTER

4400 NE 77th Avenue, Suite 300 Vancouver, WA 98662

Tel: (360) 326-4090 • (888) 678-2476 • [email protected]

Warranty information: https://corehandf.com/warranty

trademarks of Nautilus Inc. used under license to Core Health & Fitness LLC. Throwdown is a registered trademark of Throwdown Industries, LLC.

Stairmaster 10G 9-5295 User manual

Stairmaster 10G 9-5295 User manual

Stairmaster 10G 9-5295 User manual

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