Dell DD6400 Appliance Owner's manual

Brand: Dell

Model: DD6400 Appliance

Type: Owner's manual

Dell EMC PowerProtect DD6400 System

Installation and Storage Expansion Guide

November 2021

Rev. 02

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Other trademarks may be trademarks of their respective owners.

Figures..........................................................................................................................................5

Tables........................................................................................................................................... 6

Chapter 1: Introduction and Preparation........................................................................................7

Document purpose.............................................................................................................................................................. 7

Installation checklist............................................................................................................................................................ 7

DD6400 system features................................................................................................................................................... 8

Product serial number tag (PSNT)................................................................................................................................. 8

Required tools and supplies ............................................................................................................................................10

Safety considerations....................................................................................................................................................... 10

Chapter 2: Install the System in the Rack.................................................................................... 12

Identifying the rail kit components................................................................................................................................ 12

Install the rails..................................................................................................................................................................... 13

Secure the rail assemblies to the cabinet.................................................................................................................... 14

Install the system in the cabinet.................................................................................................................................... 15

Install the front bezel........................................................................................................................................................ 17

Install the CMA arm........................................................................................................................................................... 17

Chapter 3: Install the Disk Shelves in the Rack............................................................................ 19

Remove filler panels.......................................................................................................................................................... 19

Install an ES40 shelf into the rack................................................................................................................................. 19

Installing the rails in the cabinet............................................................................................................................... 19

Installing the shelf on the rails..................................................................................................................................22

Installing and locking the front bezel...................................................................................................................... 23

Chapter 4: Connect Cables and Power On................................................................................... 25

Connecting ES40 shelves................................................................................................................................................26

DD6400 with ES40 cabling............................................................................................................................................. 26

Connecting data cables....................................................................................................................................................27

Connecting disk shelf power cables............................................................................................................................. 28

Connecting controller power cables and powering on............................................................................................. 29

Chapter 5: Configure System for Use.......................................................................................... 30

Configure iDRAC............................................................................................................................................................... 30

Configure serial over LAN (SOL)...................................................................................................................................32

Change the iDRAC network port...................................................................................................................................33

Enable administrative communication.......................................................................................................................... 33

Accepting the End User License Agreement..............................................................................................................34

Run the configuration wizard......................................................................................................................................... 35

Configuring the network............................................................................................................................................35

Configuring additional system parameters............................................................................................................ 37

Using the system configuration wizard........................................................................................................................38

License................................................................................................................................................................................. 38

Contents

Contents 3

Network............................................................................................................................................................................... 38

Passphrase..........................................................................................................................................................................38

File System..........................................................................................................................................................................38

Settings................................................................................................................................................................................38

Selecting and configuring Secure Remote Services delivery................................................................................. 39

CLI equivalent...............................................................................................................................................................39

Chapter 6: Installation Troubleshooting....................................................................................... 41

Installation troubleshooting scenarios...........................................................................................................................41

Appendix A: Add Storage Capacity...............................................................................................43

Prepare system for storage expansion........................................................................................................................ 43

Install and connect the new storage............................................................................................................................ 43

Verify and configure the new disks...............................................................................................................................44

License the new storage with electronic licensing................................................................................................... 45

Expand the file system.....................................................................................................................................................45

4 Contents

1 Rear tag........................................................................................................................................................................ 9

2 Front tag...................................................................................................................................................................... 9

3 Serial number for initial password.......................................................................................................................... 9

4 Sliding rail assembly - 2U systems....................................................................................................................... 12

5 CMA arm and separator..........................................................................................................................................13

6 Installing the rear end of the rail...........................................................................................................................13

7 Installing the front end of the rail......................................................................................................................... 14

8 Installing screws........................................................................................................................................................14

9 Pull the inner rails out of the cabinet.................................................................................................................. 15

10 Install the system in the rails................................................................................................................................. 16

11 Slide the system into the cabinet......................................................................................................................... 16

12 Installing the front bezel......................................................................................................................................... 17

13 Install the seperator................................................................................................................................................. 17

14 Install the arm............................................................................................................................................................18

15 Close the arm............................................................................................................................................................ 18

16 Holes for alignment pins......................................................................................................................................... 21

17 Installing the rails..................................................................................................................................................... 22

18 Sliding the shelf onto the rails.............................................................................................................................. 22

19 Securing the front of the shelf.............................................................................................................................23

20 Installing the front bezel........................................................................................................................................ 24

21 DD6400 with one ES40 shelf................................................................................................................................26

22 DD6400 with two ES40 shelves...........................................................................................................................27

23 Slot numbering..........................................................................................................................................................27

24 ES40 power cabling................................................................................................................................................ 29

25 iDRAC Settings > Network.................................................................................................................................... 31

26 iDRAC Settings > User Configuration................................................................................................................. 31

Figures

Figures 5

1 DD6400 system features......................................................................................................................................... 8

2 DD6400 with one ES40 cabling instructions.................................................................................................... 26

3 DD6400 with two ES40s: DD6400 to ES40s cabling instructions.............................................................. 26

4 DD6400 with two ES40s: ES40 to ES40 cabling instructions......................................................................27

5 I/O Module Slot assignments............................................................................................................................... 28

6 Maximum FC cable lengths................................................................................................................................... 28

7 iDRAC NIC to physical port mapping.................................................................................................................. 33

8 Communications settings.......................................................................................................................................33

9 Settings page values............................................................................................................................................... 38

10 Troubleshooting scenarios......................................................................................................................................41

Tables

6 Tables

Introduction and Preparation

Topics:

•Document purpose

•Installation checklist

•DD6400 system features

•Product serial number tag (PSNT)

•Required tools and supplies

•Safety considerations

Document purpose

This installation guide provides instructions for installing the hardware associated with PowerProtect systems. Systems are

shipped to the customer site as separate components to install in an existing rack at the site (field-installed).

This document is intended for customers or Dell EMC Support personnel who are qualified to install PowerProtect systems.

Field-installed systems

To install PowerProtect systems in an existing rack at the customer site, follow all the instructions in this document to rack,

cable, and configure the system.

Installation checklist

This section lists prerequisites and best practices for installing a PowerProtect DD6400 system.

Review the following table before installing the DD6400.

Requirement Description

Rack space ●DD6400 controller only: 2U

●DD6400 controller with one ES40: 5U

●DD6400 controller with two ES40s: 8U

Rack power connections Minimum of two redundant PDUs

Networking ●System hostname

●Minimum of two IP addresses:

○iDRAC (static IP address required)

○ethMa

●List of DNS servers

Licenses Electronic license file for the proper DDOS version, storage

capacity, and feature selection.

Introduction and Preparation 7

DD6400 system features

Table 1. DD6400 system features

Feature Single Node

Processor 2 x Intel Xeon Silver, 2.2 Ghz, 10C/20T

Kernel 4.4

Memory

Configurations

Total 192 GB

DIMMs 12 x 16 GB

HDD Drive Size 8 TB

Supported

Capacity

Active Tier Base 8 <-> 32 TBu

Expanded 36 <-> 172 TBu

Cloud Tier Base 64 TBu

Expanded 344 TBu

SSDs for DD OS in 2.5" 2, 0.96 TB, 1 WPD

Stream Count 270 Wr, 75 Rd

Cache SSDs Base (6% of 32 TBu) 1 (Internal) 1.92 TB

Expanded (2.2% of 172 TBU) 2 (Internal) 1.92 TB

16 GB NVRAM 1

HW Accelerator Quick Assist Technology (QAT) 8970 1

Internal SAS HBA330 12 Gbps SAS controller 1

External SAS Dual Port 12 Gbps SAS 1

SAS String Depth

(max)

ES40 2

Host interface 2-port 25 GbE-SFP28 3 maximum

4-port 10 GbE-SFP+ 3 maximum

4-port 10GBASE-T 3 maximum

4-port 16 Gb FC 1 maximum

Network Daughter

Card option

(system will have

one of the two

options)

4-port 10 GbE-SFP+ 1

4-port 10GBASE-T 1

Product serial number tag (PSNT)

The PSNT provides the system serial number that is used as the initial administrator password for DD OS.

The system serial number is included in two places on the system:

●A small tag clipped to the back of the system, on the left side of the rear handle.

8Introduction and Preparation

Figure 1. Rear tag

●A larger tag recessed into the front of the chassis on the right-hand side

Figure 2. Front tag

There are two labels on each tag:

●The top label is blue and contains the serial number for the system top level assembly (TLA).

●The bottom label is white and contains the product serial number required for the initial password.

Figure 3. Serial number for initial password

Introduction and Preparation 9

Required tools and supplies

Ensure that you have the required tools and supplies on hand for the PowerProtect system installation.

You will need:

●Antistatic wrist strap and conductive foam pad

●Screwdrivers:

○Phillips #1

○Phillips #2 with a 4- to 6-inch blade and a magnetic tip

○Phillips #2 with a 12 in. or longer blade and magnetic tip

○Flat head with a 3/16 in. blade

○Flat head with a 1/4 in. blade

○Torque

●Flashlight (free-standing for single-person installations)

●Roll of 5/8 inch Velcro cable tie material (3M Scotchmate SJ-3401 or similar)

●Null modem cable with DB-9 female connector to connect a service laptop to the PowerProtect system.

The following additional tools and supplies might be needed when working with PowerProtect systems:

●Torque screwdriver

●Pliers

○Needle nose

○Regular

○Locking

●10 mm socket or wrench

●Diagonal wire cutters (for cutting tie wraps)

●exFAT formatted 4 GB or greater USB flash memory drive

●Tie wraps (4 in. and 8 in.)

●Labels

●Pen or marker

●Masking tape

Safety considerations

Always follow safety recommendations to avoid damage to the system or harm to personnel.

CAUTION:

●If the system is used in a manner not specified by the manufacturer, the protection provided by the

equipment could be impaired.

●The RJ45 ports on the motherboard, PCI cards, or I/O modules are for Ethernet connection only and must

not be connected to a telecommunications network.

Review and follow these important safety recommendations:

●For ESD protection, Dell EMC recommends that you wear a suitable antistatic wrist or ankle strap. Observe all conventional

ESD precautions when handling plug-in modules and components.

●All plug-in modules and blank plates are part of the fire enclosure system and should not be removed unless a replacement

can be added immediately. Do not run the system without all parts in place.

●Provide a suitable power source with electrical overload protection.

●Provide a safe electrical ground connection to each power cord. Check the grounding of the power sources before applying

power.

●A DD6400 system must be operated only from a power supply input voltage range of 100–240 VAC and 50–60 Hz.

●ES40 shelves use 100–240 VAC and 47–63 Hz.

●The system is intended to operate with all installed power supplies working as designed.

●A faulty power supply module should be replaced within 24 hours.

●Always disconnect the power connections before removing or replacing a power supply module.

●The main way to disconnect power from the system is to unplug the power supply cord.

●The system includes two power supplies. To completely remove system power, you must disconnect both power supplies.

10 Introduction and Preparation

●Always disconnect the power connections before moving the system.

●If you think the unit is damaged in any way, permanently unplug it.

●CAUTION: The system components are heavy. To avoid personal injury and/or damage to the equipment,

do not attempt to install or remove system components without a mechanical lift and/or help from another

person.

○A DD6400 system weighs up to 63.05 lbs (28.6 kg).

○ES40 shelves weigh up to 68 lbs (30.8 kg).

Introduction and Preparation 11

Install the System in the Rack

Topics:

•Identifying the rail kit components

•Install the rails

•Secure the rail assemblies to the cabinet

•Install the system in the cabinet

•Install the front bezel

•Install the CMA arm

Identifying the rail kit components

The 2U sliding rail assemblies allow the server to be secured in the cabinet, and extended from the cabinet so that the system

cover can be removed to access the internal FRUs.

Figure 4. Sliding rail assembly - 2U systems

1. Sliding rail (2)

2. Velcro strap (2)

3. Screw (4)

4. Washer (4)

The rails are compatible with racks with square holes, unthreaded round holes, and threaded round holes.

The CMA assembly consists of one articulated arm, and one separator.

12 Install the System in the Rack

Figure 5. CMA arm and separator

Install the rails

About this task

The rails are labeled left and right, and cannot be interchanged. The front side of each rail is labeled Left Front or Right Front

when viewed from the cabinet front.

Steps

1. Determine where to mount the system, and use masking tape or a felt-tip pen to mark the location at the front and back of

the cabinet.

NOTE: Install the left rail assembly first.

2. Fully extend the rear sliding bracket of the rail.

3. Position the rail end piece labeled Left Front facing inward and orient the rear end piece to align with the holes on the rear

cabinet flanges.

4. Push the rail straight toward the rear of the rack until the latch locks in place.

Figure 6. Installing the rear end of the rail

5. For the front end piece, rotate the latch outward and pull the rail forward until the pins slide into the flange, and release the

latch to secure the rail in place.

Install the System in the Rack 13

Figure 7. Installing the front end of the rail

6. Repeat the preceding steps to install the right rail assembly.

Secure the rail assemblies to the cabinet

The supplied screws and washers are used to secure the rail assemblies to the front and rear of the cabinet.

About this task

NOTE: For square hole cabinets, install the supplied conical washer before installing the screw. For unthreaded round hole

cabinets, install only the screw without the conical washer.

Steps

1. Align the screws with the designated U spaces on the front and rear rack flanges.

Ensure that the screw holes on the tab of the system retention bracket are seated on the designated U spaces.

2. Insert and tighten the two screws using the Phillips #2 screwdriver.

Figure 8. Installing screws

14 Install the System in the Rack

Install the system in the cabinet

This procedure is used to install the system in the cabinet.

About this task

WARNING: The system is heavy and should be installed in a cabinet by two people. To avoid personal injury

and/or damage to the equipment, do not attempt to install the system in a cabinet without a mechanical lift

and/or help from another person.

Steps

1. At front of the cabinet, pull the inner slide rails out of the cabinet until they lock into place.

Figure 9. Pull the inner rails out of the cabinet

2. Locate the rear rail standoff on each side of the system. Position the system above the rails and lower the rear rail standoffs

into the rear J-slots on the slide assemblies.

3. Rotate the system downward until all the rail standoffs are seated in the J-slots.

Install the System in the Rack 15

Figure 10. Install the system in the rails

4. Push the system inward until the lock levers click into place.

5. Pull the blue slide release lock tabs forward on both rails and slide the system into the cabinet. The slam latches will engage

to secure the system in the cabinet.

NOTE: Ensure that the inner rail slides completely into the middle rail. The middle rail locks if the inner rail is not fully

engaged.

Figure 11. Slide the system into the cabinet

16 Install the System in the Rack

Install the front bezel

The procedure to install the front bezel with the LCD panel and the front bezel without the LCD panel is the same.

Steps

1. Align and insert the right end of the bezel onto the system.

2. Press the release button and fit the left end of the bezel onto the system.

3. Lock the bezel by using the key.

Figure 12. Installing the front bezel

Install the CMA arm

Steps

1. Install the separator on the bracket.

Figure 13. Install the seperator

2. Install the arm on the right side of the chassis, on top of the separator with the open side up.

Install the System in the Rack 17

Figure 14. Install the arm

3. Close the arm by connecting it to the bracket on the left side of the chassis.

Figure 15. Close the arm

18 Install the System in the Rack

Install the Disk Shelves in the Rack

Topics:

•Remove filler panels

•Install an ES40 shelf into the rack

Remove filler panels

The front space of the rack into which you will install the shelf is usually covered by a filler panel. If one or more filler panels

cover the space where you want to install the shelf, use this procedure to remove each panel.

Steps

1. On the filler panel, slide the left and right securing tabs to the open position (towards the center of the panel).

2. Remove the filler panel from the cabinet.

Install an ES40 shelf into the rack

Follow the steps in this section to install the rails, ES40 expansion shelf, and bezel. Follow these steps for each ES40 shelf you

are installing.

There are no specific placement requirements for the ES40 shelves in relation to the DD6400 controller in the rack, as long as

they are close enough to be connected by cables no longer than five meters.

NOTE: The included cables are one meter. Three and five meter cables are optional lengths.

Installing the rails in the cabinet

About this task

The rails are compatible with racks with square holes, unthreaded round holes, and threaded round holes.

NOTE: The front edge of each rail is stamped L or R for left or right side with the rail facing the cabinet front.

Install each rail in the cabinet.

Install the Disk Shelves in the Rack 19

Steps

1. From the front of the cabinet, insert the rail alignment pins above and below the bottom U mark on the rear cabinet channel.

20 Install the Disk Shelves in the Rack

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Dell DD6400 Appliance Owner's manual

Dell DD6400 Appliance Owner's manual

Dell DD6400 Appliance Owner's manual

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