Dell EMC PowerProtect DD9400 System
Installation Guide
September 2020
R
ev. 03
Notes, cautions, and warnings
NOTE:
A NOTE indicates important information that helps you make better use of your product.
CAUTION:
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
O
ther trademarks may be trademarks of their respective owners.
Figures..........................................................................................................................................5
Tables........................................................................................................................................... 7
Chapter 1: Introduction and Preparation........................................................................................8
Document purpose.............................................................................................................................................................. 8
DD9400 system features................................................................................................................................................... 8
Product serial number tag (PSNT)................................................................................................................................. 9
Required tools and supplies .............................................................................................................................................11
Safety considerations........................................................................................................................................................ 11
Working with a portable lift............................................................................................................................................. 12
Adjusting the arms for a frontal lift..........................................................................................................................12
Reconfiguring the lift with the Voyager kit............................................................................................................13
Chapter 2: Install the System in the Rack.................................................................................... 15
Remove filler panels.......................................................................................................................................................... 15
Recommended rack locations for the system.............................................................................................................15
Identifying the rail kit components................................................................................................................................ 16
Remove the original CMA brackets............................................................................................................................... 17
Attach the new CMA brackets....................................................................................................................................... 18
Install the rails.................................................................................................................................................................... 20
Secure the rail assemblies to the cabinet.................................................................................................................... 21
Install the system in the cabinet....................................................................................................................................22
Install the front bezel....................................................................................................................................................... 24
Install the CMA arms........................................................................................................................................................ 24
Chapter 3: Install the Disk Shelves in the Rack............................................................................ 28
Remove filler panels..........................................................................................................................................................28
Install a DS60 shelf into the rack.................................................................................................................................. 28
Installing rails................................................................................................................................................................ 28
Installing the shelf onto the rails..............................................................................................................................32
Inserting and securing the top cover and shelf....................................................................................................34
1U cable management tray installation (underneath)......................................................................................... 37
Install an FS25 shelf into the rack................................................................................................................................ 50
Installing the rails in the cabinet.............................................................................................................................. 50
Installing the shelf on the rails.................................................................................................................................. 51
Installing the front bezel............................................................................................................................................ 53
Chapter 4: Connect Cables and Power On................................................................................... 54
Connecting DS60 shelves............................................................................................................................................... 55
DD9400 with DS60 cabling.......................................................................................................................................55
Connecting the HA interconnect.................................................................................................................................. 59
Connecting data cables................................................................................................................................................... 59
Connecting disk shelf power cables.............................................................................................................................. 61
Connecting controller power cables and powering on..............................................................................................61
Contents
Contents 3
Routing the cables through the CMA.......................................................................................................................... 62
C
hapter 5: Configure System for Use.......................................................................................... 64
Configure iDRAC............................................................................................................................................................... 64
Configure serial over LAN (SOL).................................................................................................................................. 66
Change the iDRAC network port...................................................................................................................................66
Enable administrative communication.......................................................................................................................... 67
Run the configuration wizard......................................................................................................................................... 68
Configuring the network............................................................................................................................................69
Configuring additional system parameters............................................................................................................ 70
Configuring the system with the configuration wizard.............................................................................................71
License page................................................................................................................................................................. 72
Network......................................................................................................................................................................... 72
File System.................................................................................................................................................................... 73
System Settings........................................................................................................................................................... 77
DD Boost protocol....................................................................................................................................................... 78
CIFS protocol................................................................................................................................................................79
NFS protocol.................................................................................................................................................................79
DD VTL protocol.......................................................................................................................................................... 80
Selecting and configuring Secure Remote Services delivery.................................................................................. 81
CLI equivalent...............................................................................................................................................................82
Configure HA......................................................................................................................................................................82
4 Contents
1 Rear tag...................................................................................................................................................................... 10
2 Front tag.....................................................................................................................................................................10
3 Serial number for initial password........................................................................................................................ 10
4 Adjusting the lift arm bar to just under 17 inches............................................................................................. 13
5 Reconfiguring the portable lift with the Voyager conversion kit.................................................................. 14
6 Sliding rail assembly - 2U systems....................................................................................................................... 16
7 CMA brackets............................................................................................................................................................17
8 CMA arms and separators...................................................................................................................................... 17
9 Remove the original CMA bracket........................................................................................................................18
10 Attach outer CMA bracket to the rails................................................................................................................19
11 Attach inner CMA bracket to the rails................................................................................................................20
12 Installing the rear end of the rail...........................................................................................................................21
13 Installing the front end of the rail......................................................................................................................... 21
14 Installing screws....................................................................................................................................................... 22
15 Pull the inner rails out of the cabinet..................................................................................................................22
16 Install the system in the rails.................................................................................................................................23
17 Slide the system into the cabinet........................................................................................................................ 23
18 Installing the front bezel........................................................................................................................................ 24
19 Install the first separator........................................................................................................................................25
20 Install the first arm.................................................................................................................................................. 25
21 Close the first arm...................................................................................................................................................26
22 Install the second separator.................................................................................................................................. 26
23 Install the second arm.............................................................................................................................................27
24 Close the second arm............................................................................................................................................. 27
25 Rail installation..........................................................................................................................................................30
26 Installing the right rail to the rear channel..........................................................................................................31
27 Installing the right rail to the front channel........................................................................................................31
28 Sliding the shelf chassis into the rails................................................................................................................. 33
29 Unlocking the casters............................................................................................................................................. 33
30 Locking the casters................................................................................................................................................. 34
31 Removing the straps............................................................................................................................................... 34
32 Inserting and securing the shelf to the cabinet (shoulder screw configuration).....................................35
33 Removing semi-captive screws............................................................................................................................36
34 Installing ears to rack using truss head screws................................................................................................ 36
35 Installing top cover using truss head screws (shelf and rack not shown).................................................36
36 Removal of semi-captive screws......................................................................................................................... 37
37 Blue tab on rail must be pushed in.......................................................................................................................38
38 Installing and securing the rails—front.............................................................................................................. 39
39 Installing and securing the rails—rear................................................................................................................ 39
40 Installing tray.............................................................................................................................................................39
Figures
Figures 5
41 Spring clips—push up to release tray.................................................................................................................40
42 Opening the cable chain lids................................................................................................................................. 40
43 Cable positioning in cable chains......................................................................................................................... 40
44 1-Inch graduation label.............................................................................................................................................41
45 Attaching cable chains to tray...............................................................................................................................41
46 Installing the chassis bracket into the shelf.......................................................................................................41
47 Installing the chassis bracket................................................................................................................................ 42
48 Installing the bezel...................................................................................................................................................42
49 Screw and nut placements.................................................................................................................................... 43
50 18"-22" marking........................................................................................................................................................ 44
51 26"-30" Marking.......................................................................................................................................................44
52 30"-34" Marking.......................................................................................................................................................45
53 Rail installation..........................................................................................................................................................46
54 Removing shipping tape......................................................................................................................................... 47
55 Securing a rail with a single screw.......................................................................................................................48
56 Location of securing screws and alignment pins............................................................................................. 48
57 Nutbar installation (Left nutbar shown)............................................................................................................ 49
58 Push rail into rear channel mounting holes........................................................................................................50
59 Installing the M5 Screw.......................................................................................................................................... 51
60 Securing rail to front channel................................................................................................................................ 51
61 Sliding the shelf onto the rails.............................................................................................................................. 52
62 Rail tabs securing the rear of the shelf.............................................................................................................. 52
63 Securing the front of the shelf.............................................................................................................................53
64 Installing the bezel...................................................................................................................................................53
65 Single node DD9400 with DS60 shelves............................................................................................................57
66 HA DD9400 with DS60 shelves........................................................................................................................... 58
67 HA interconnect.......................................................................................................................................................59
68 Slot numbering......................................................................................................................................................... 60
69 Single phase power.................................................................................................................................................. 61
70 Three phase delta power....................................................................................................................................... 62
71 Three phase Wye power........................................................................................................................................ 62
72 Routing cables through the CMA brackets....................................................................................................... 63
73 iDRAC Settings > Network....................................................................................................................................65
74 iDRAC Settings > User Configuration.................................................................................................................65
6 Figures
1 DD9400 system features......................................................................................................................................... 8
2 DD9400 system with DS60 racking locations................................................................................................... 16
3 DD9400 system with ES40 racking locations....................................................................................................16
4 Pins for third-party racks.......................................................................................................................................29
5 Truss head screws...................................................................................................................................................35
6 Pins for third-party racks.......................................................................................................................................45
7 Parts list..................................................................................................................................................................... 46
8 Parts list..................................................................................................................................................................... 48
9 List of parts used in nutbar installation illustration..........................................................................................49
10 DD9400 with DS60 cabling instructions: Single node or HA primary node...............................................55
11 DD9400 with DS60 cabling instructions: HA standby node (HA only).......................................................55
12 DD9400 with DS60 cabling instructions: DS60 to DS60...............................................................................55
13 Physical and DD OS network daughter card port identifiers........................................................................ 59
14 I/O module slot assignments................................................................................................................................ 60
15 Maximum FC cable lengths................................................................................................................................... 60
16 iDRAC NIC to physical port mapping.................................................................................................................. 67
17 Communications settings.......................................................................................................................................67
18 License Configuration page values...................................................................................................................... 72
19 General page settings............................................................................................................................................. 72
20 Interfaces page settings.........................................................................................................................................73
21 DNS page settings................................................................................................................................................... 73
22 Addable Storage....................................................................................................................................................... 74
23 Active Tier values.....................................................................................................................................................74
24 Addable Storage.......................................................................................................................................................75
25 Cache Tier values.....................................................................................................................................................75
26 Addable Storage....................................................................................................................................................... 76
27 Cloud Tier values......................................................................................................................................................76
28 Administrator page settings...................................................................................................................................77
29 Email/Location page settings................................................................................................................................77
30 Storage Unit page settings....................................................................................................................................78
31 Fibre Channel page settings..................................................................................................................................78
32 Authentication page settings................................................................................................................................ 79
33 Share page settings.................................................................................................................................................79
34 Export page settings...............................................................................................................................................80
35 Library page settings.............................................................................................................................................. 80
36 Access Group page settings.................................................................................................................................. 81
Tables
Tables 7
Introduction and Preparation
T
opics:
• Document purpose
• DD9400 system features
• Product serial number tag (PSNT)
• Required tools and supplies
• Safety considerations
• Working with a portable lift
Document purpose
This installation guide provides instructions for installing the hardware associated with PowerProtect systems. Systems are
shipped to the customer site either pre-installed in a rack (factory-racked) or as separate components to install in an existing
rack at the site (field-installed). This guide provides instructions for both types of installation.
This document is intended for customers or Dell EMC Support personnel who are qualified to install PowerProtect systems.
Field-installed systems
To install PowerProtect systems in an existing rack at the customer site, follow all the instructions in this document to rack,
cable, and configure the system.
Factory-racked systems
Factory-racked systems are pre-installed in the rack with the cables already connected. Follow the instructions in Configure
System for Use on page 64 to configure factory-racked systems.
The following documents, available from the Online Support website, provide additional information about factory-racked
systems:
● Dell EMC 40U-P Cabinet Site Preparation Guide
● Dell EMC 40U-P Cabinet Unpacking and Setup Guide
● Dell EMC Titan S Site Preparation Guide
● Dell EMC Titan S Unpacking and Setup Guide
● Dell EMC Data Domain Rack Service Guide
DD9400 system features
Table 1. DD9400 system features
Features Base Expanded
Processor 2 x Intel Xeon Gold, 2294 Mhz, 16C
Kernel 4.4
Memory Configurations Total 576 GB
DIMMs 12 x 16 GB + 12 x 32 GB
HDD Drive Size 8 TB
1
8 Introduction and Preparation
Table 1. DD9400 system features (continued)
Features Base Expanded
Supported Capacity Active Tier 192 <-> 768 TBu
Cloud Tier 1536 TBu
Disk Groups Active Tier 4 <-> 10 (8 TB)
Cloud Tier (4 TB) 4
SSDs for OS in 2.5" bays in head 4, 1.92 TB, 1 WPD
Stream Count 800 Wr, 220 Rd
Cache SSDs in 2.5" 2.5% 5 (internal) 3.84 TB 5 (External) 3.84 TB
Cache SSD shelf FS25 0 1
HA Private Interconnect N/A (2) 10G Base-T ports (NDC)
16 GB NVRAM 1
HW Accelerator 100 Quick Assist
T
echnology (QAT) 8970
1
Internal SAS HBA330 12 Gbps SAS
controller
1
External SAS PMC Quad Port 12 Gbps
SAS
2 default, 3 supported
SAS String Depth (max) ES30/ES40 7
DS60 3
Host interface HBAs 2-port QL41000 25 GbE-
SFP28
4 maximum
4-port QL41164 10 GbE-
SFP+
4 maximum
4-port QL41164 10GBASE-
T
4 maximum
4-port QLE2694 16 Gb FC 3 maximum
Network Daughter Card
option (system will have
one of the two options)
4-port QL41000 10 GbE-
SP+ FasLinQ
1
4-port QL41164 10GBASE-
T
1
Product serial number tag (PSNT)
T
he PSNT provides the system serial number that is used as the initial administrator password for DD OS.
The system serial number is included in two places on the system:
● A small tag clipped to the back of the system, on the left side of the rear handle.
Introduction and Preparation 9
Figure 1. Rear tag
● A
larger tag recessed into the front of the chassis on the right-hand side
Figure 2. Front tag
There are two labels on each tag:
● The top label is blue and contains the serial number for the system top level assembly (TLA).
● The bottom label is white and contains the product serial number required for the initial password.
Figure 3. Serial number for initial password
10 Introduction and Preparation
Required tools and supplies
E
nsure that you have the required tools and supplies on hand for the PowerProtect system installation.
You will need:
● Antistatic wrist strap and conductive foam pad
● Screwdrivers:
○ Phillips #1
○ Phillips #2 with a 4- to 6-inch blade and a magnetic tip
○ Phillips #2 with a 12 in. or longer blade and magnetic tip
○ Flat head with a 3/16 in. blade
○ Flat head with a 1/4 in. blade
○ Torque
● Flashlight (free-standing for single-person installations)
● Roll of 5/8 inch Velcro cable tie material (3M Scotchmate SJ-3401 or similar)
● Null modem cable with DB-9 female connector to connect a service laptop to the PowerProtect system.
The following additional tools and supplies might be needed when working with PowerProtect systems:
● Torque screwdriver
● Pliers
○ Needle nose
○ Regular
○ Locking
● 10 mm socket or wrench
● Diagonal wire cutters (for cutting tie wraps)
● exFAT formatted 4 GB or greater USB flash memory drive
● Tie wraps (4 in. and 8 in.)
● Labels
● Pen or marker
● Masking tape
Safety considerations
Always follow safety recommendations to avoid damage to the system or harm to personnel.
CAUTION:
● I
f the system is used in a manner not specified by the manufacturer, the protection provided by the
equipment could be impaired.
● The RJ45 ports on the motherboard, PCI cards, or I/O modules are for Ethernet connection only and must
not be connected to a telecommunications network.
Review and follow these important safety recommendations:
● For ESD protection, Dell EMC recommends that you wear a suitable antistatic wrist or ankle strap. Observe all conventional
ESD precautions when handling plug-in modules and components.
● All plug-in modules and blank plates are part of the fire enclosure system and should not be removed unless a replacement
can be added immediately. Do not run the system without all parts in place.
● Provide a suitable power source with electrical overload protection.
● Provide a safe electrical ground connection to each power cord. Check the grounding of the power sources before applying
power.
● A DD9400 system must be operated only from a power supply input voltage range of 100–240 VAC and 50–60 Hz.
● DS60 shelves use 200–240 VAC and 50–60 Hz.
● ES40 shelves use 100–240 VAC and 47–63 Hz.
● FS25 shelves use 100–240 VAC and 47–63 Hz.
● The system is intended to operate with all installed power supplies working as designed.
● A faulty power supply module should be replaced within 24 hours.
● Always disconnect the power connections before removing or replacing a power supply module.
Introduction and Preparation 11
● T
he main way to disconnect power from the system is to unplug the power supply cord.
● The system includes two power supplies. To completely remove system power, you must disconnect both power supplies.
● Always disconnect the power connections before moving the system.
● If you think the unit is damaged in any way, permanently unplug it.
●
CAUTION:
The system components are heavy. To avoid personal injury and/or damage to the equipment, do
not attempt to install or remove system components without a mechanical lift and/or help from another
person.
○ A
DD9400 system weighs up to 63.05 lbs (28.6 kg).
○ DS60 shelves weigh up to 225 lbs (90.7 kg).
○ ES40 shelves weigh up to 68 lbs (30.8 kg).
○ FS25 shelves weigh up to 44.61 lbs (20.23 kg).
Working with a portable lift
If you are installing the shelf with all field replaceable units (FRUs) removed, you can install the shelf without using a lift. If you
need to install the shelf with FRUs onboard, use a portable lift.
Service personnel generally use the portable lift manufactured by Alum-A-Lift. Instructions for this lift are included in the lift kit.
http://www.corkc4.isus.emc.com/wiki/index.php/Lift_Tool describes the Lift equipment and the ordering process.
NOTE:
If you are using a portable lift other than the Alum-A-Lift, adapt these instructions as necessary while following all
required safety requirements.
Lift requirements
F
or installations in racks that are 28U (49 inches) or less above the floor, use the lower mast, which is rated for 400 pounds.
For installations in racks that are more than 28U (49 inches) above the floor, use the lower mast configuration and a support
table with the "Voyager" conversion kit, which is rated for 225 pounds.
Adjusting the arms for a frontal lift
About this task
If you plan to use the mechanical lift directly in front of the cabinet, adjust the width of the lift arm/tray to just under 17 inches
to ensure that the arms will stay under the chassis.
Steps
1. Adjust the two arms with rollers so that they are 17 inches apart measured from the outside edges.
2. Tighten the arms to secure them.
The following figure shows an example of adjusting the lift arm/tray to just under 17 inches.
12 Introduction and Preparation
1
2
<17”
CL4900
Figure 4. Adjusting the lift arm bar to just under 17 inches
R
econfiguring the lift with the Voyager kit
About this task
If you are using the Alum-A-Lift to install or remove components above 49 inches (28U) from the floor, use the single (lower)
mast configuration with the Voyager conversion kit and support table.
Refer to the following figure while performing this task.
Steps
1. Unpack the Voyager kit.
2. Use the instructions provided within the kit to reconfigure the lift.
Introduction and Preparation 13
CL5422
1 2
Figure 5. Reconfiguring the portable lift with the Voyager conversion kit
14 Introduction and Preparation
Install the System in the Rack
T
opics:
• Remove filler panels
• Recommended rack locations for the system
• Identifying the rail kit components
• Remove the original CMA brackets
• Attach the new CMA brackets
• Install the rails
• Secure the rail assemblies to the cabinet
• Install the system in the cabinet
• Install the front bezel
• Install the CMA arms
Remove filler panels
The front space into which you will install the shelf is usually covered by a filler panel. If one or more filler panels cover the space
where you want to install the shelf, use this procedure to remove each panel.
Steps
1. On the filler panel, slide the left and right securing tabs to the open position (towards the center of the panel).
2. R
emove the filler panel from the cabinet.
Recommended rack locations for the system
Ensure that you install the system controllers and disk shelves in the appropriate rack locations.
NOTE:
The following recommended rack locations support the cabling described in this document. Installing in other
locations might require different cable lengths.
The following table lists the recommended locations for installing the system in the rack.
2
Install the System in the Rack 15
Table 2. DD9400 system with DS60 racking locations
Component Configuration Rack location
Controller location with DS60
s
helves
Single node or HA primary node U12-U13
HA standby node U15-U16
FS25 location with DS60 shelves HA U28-U29
DS60 locations Single node or HA U02-U11, U18-U27
Table 3. DD9400 system with ES40 racking locations
Component Configuration Rack location
Controller location with ES40
s
helves
Single node or high-availability (HA) primary node Rack 1: U13-U14
HA standby node Rack 1: U16-U17
FS25 location with ES40 shelves HA Rack 1: U40-U41
ES40 locations Single node or HA
● Rack 1 (11 shelves): U01-U12,
U19-U39
● Rack 2 (3 shelves): U01-U09
Identifying the rail kit components
The 2U sliding rail assemblies allow the server to be secured in the cabinet, and extended from the cabinet so that the system
cover can be removed to access the internal FRUs.
Figure 6. Sliding rail assembly - 2U systems
1
. Sliding rail (2)
2. Velcro strap (2)
3. Screw (4)
4. Washer (4)
The rails are compatible with racks with square holes, unthreaded round holes, and threaded round holes.
16 Install the System in the Rack
The rail kit also includes a unique cable management arm (CMA) bracket assembly that consists of inner and outer brackets, and
s
crews to attach the brackets to the rails.
Figure 7. CMA brackets
T
he CMA assembly consists of two articulated arms, and two separators.
Figure 8. CMA arms and separators
R
emove the original CMA brackets
About this task
The system rails may ship with CMA brackets already attached. If the brackets are attached, they must be removed.
Install the System in the Rack 17
Steps
1
. Remove the two screws holding the CMA bracket to the rail.
Figure 9. Remove the original CMA bracket
2
. Repeat the previous step for the second rail.
Attach the new CMA brackets
About this task
The brackets are labeled left and right, and cannot be interchanged. The top of each bracket is labeled Up.
Steps
1. Use the included screws to install the outer bracket to the rail.
18 Install the System in the Rack
Figure 10. Attach outer CMA bracket to the rails
2
. Align the hole of the inner bracket and push down to attach it to the rail.
NOTE: Some pressure is required to push the inner bracket down and secure it. The bracket clicks when it locks in
place.
Install the System in the Rack 19
Figure 11. Attach inner CMA bracket to the rails
3
. Repeat the preceding steps to attach the outer and inner brackets to the other rail.
Install the rails
About this task
The rails are labeled left and right, and cannot be interchanged. The front side of each rail is labeled Left Front or Right Front
when viewed from the cabinet front.
Steps
1. Determine where to mount the system, and use masking tape or a felt-tip pen to mark the location at the front and back of
the cabinet.
NOTE:
Install the left rail assembly first.
2. F
ully extend the rear sliding bracket of the rail.
3. Position the rail end piece labeled Left Front facing inward and orient the rear end piece to align with the holes on the rear
cabinet flanges.
4. Push the rail straight toward the rear of the rack until the latch locks in place.
20 Install the System in the Rack
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