Dell PowerProtect Data Protection Software Installation guide

Dell EMC PowerProtect DP series appliance

Installation and Upgrade Guide

2.7

December 2021

Rev. 03

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Other trademarks may be trademarks of their respective owners.

Chapter 1: Introduction................................................................................................................. 6

Document scope and audience........................................................................................................................................ 6

Product naming conventions and terminology changes............................................................................................ 6

Security updates.................................................................................................................................................................. 7

Product features.................................................................................................................................................................. 7

Detailed configuration.......................................................................................................................................................10

Chapter 2: Install and Configure the PowerProtect DP Series Appliance for DP4400....................11

Install the PowerProtect DP Series Appliance Hardware......................................................................................... 11

Prerequisites.................................................................................................................................................................. 11

Install the rails............................................................................................................................................................... 12

Secure the rails to the cabinet..................................................................................................................................13

Install the system in the cabinet...............................................................................................................................14

Install the bezel.............................................................................................................................................................16

Connect the system to the network....................................................................................................................... 16

Connect the power cables and power on...............................................................................................................17

Configure PowerProtect with a Juniper switch................................................................................................... 18

Configure iDRAC.......................................................................................................................................................... 18

Install the DP4400 Software...........................................................................................................................................19

Preinstallation requirements...................................................................................................................................... 19

Separate management network requirements......................................................................................................21

Install Network Validation Tool.................................................................................................................................24

Firewall Ports................................................................................................................................................................24

Secure Remote Services (SRS)...............................................................................................................................24

Online Support............................................................................................................................................................. 25

Licensing........................................................................................................................................................................25

Configure the DP4400 Software...................................................................................................................................26

Connect to ACM..........................................................................................................................................................26

Configure ACM with IP range...................................................................................................................................27

Configure the ACM settings for single network.................................................................................................. 27

Configure the ACM settings for separate management network................................................................... 28

Configure ACM without IP range............................................................................................................................ 30

Troubleshooting Installation Failures............................................................................................................................ 32

Retry installation.......................................................................................................................................................... 32

Rollback installation.....................................................................................................................................................32

Creating and downloading a log bundle................................................................................................................. 33

First Security Officer user account.........................................................................................................................33

Accessing Hypervisor Manager (Service)............................................................................................................. 33

Troubleshooting Secure Remote Services............................................................................................................ 33

Cyber Recovery implementation for PowerProtect DP4400................................................................................. 39

Prerequisites.................................................................................................................................................................40

IP address requirements............................................................................................................................................ 40

Install the PowerProtect DP Series Appliance post-installation patch on DataProtection-ACM...................41

Contents

Contents 3

Chapter 3: Upgrade to PowerProtect DP Series Appliance 2.7 .................................................... 43

Supported upgrade paths................................................................................................................................................43

Prerequisites.......................................................................................................................................................................44

ACM................................................................................................................................................................................ 44

Protection Software .................................................................................................................................................. 44

Cloud DR........................................................................................................................................................................44

Upgrade the PowerProtect DP Series Appliance...................................................................................................... 46

Upgrade the external VM Proxy.................................................................................................................................... 48

Update Storage Pool HCL database (applicable for DP5900 model only)......................................................... 49

Troubleshoot upgrade validation and upgrade failures............................................................................................ 49

Troubleshoot Upgrade Validation failures..............................................................................................................49

Troubleshoot Upgrade failures................................................................................................................................. 56

Possible errors with firmware upgrade.................................................................................................................. 58

Manual upgrade of PowerProtect DP Series Appliance Server Firmware.................................................... 69

Chapter 4: Manage Data Protection Central post PowerProtect DP Series Appliance

installation .............................................................................................................................. 73

Perform a VM backup...................................................................................................................................................... 73

VM backup overview.................................................................................................................................................. 73

Define vCenter and VMware clients....................................................................................................................... 73

Deploy VM Proxy(Service)........................................................................................................................................76

Create and run the backup policy............................................................................................................................ 77

Restoring a VM backup.................................................................................................................................................... 77

Restore a VM................................................................................................................................................................ 77

Restore using Instant Access................................................................................................................................... 79

Restore specific files.................................................................................................................................................. 80

Generating reports............................................................................................................................................................80

Generate a report........................................................................................................................................................80

Chapter 5: Additional resources.................................................................................................. 82

PowerProtect DP Series Appliance training resources............................................................................................ 82

Appendix A: Self-contained deployment (optional)...................................................................... 83

Add IPs and hostname entries....................................................................................................................................... 84

Appendix B: Network ports..........................................................................................................86

Protection Software ........................................................................................................................................................86

Utility node required inbound ports.........................................................................................................................86

Storage node required inbound ports.....................................................................................................................96

Protection Software client required inbound ports............................................................................................ 98

Protection Software Downloader Service host required inbound port........................................................ 100

Required ports when using a Protection Storage system................................................................................ 101

NDMP accelerator node required inbound ports................................................................................................ 101

Remote management interface inbound ports................................................................................................... 103

Protection Software VMware Combined Proxy inbound ports...................................................................... 104

Inbound ports for the Azure network security group....................................................................................... 106

Protection Storage .........................................................................................................................................................108

Data Protection Central .................................................................................................................................................113

4Contents

Search................................................................................................................................................................................. 114

Reporting & Analytics .................................................................................................................................................... 115

Secure Remote Services ............................................................................................................................................... 117

Remote server management (iDRAC).........................................................................................................................118

Cloud DR.............................................................................................................................................................................119

Cyber Recovery................................................................................................................................................................ 119

Index.......................................................................................................................................... 121

Contents 5

Introduction

Topics:

•Document scope and audience

•Product naming conventions and terminology changes

•Security updates

•Product features

•Detailed configuration

Document scope and audience

This document describes the PowerProtect DP Series Appliance explains how to install the hardware (rack and stack) and

perform the initial software configuration after the appliance hardware is set up.

The target audience for this document includes field personnel, partners, and customers who are managing and operating

PowerProtect DP Series Appliance.

Product naming conventions and terminology changes

The following table describes the recent name and terminology changes to IDPA/PowerProtect DP Series Appliance, starting

with version 2.7.

Table 1. Product naming conventions and terminology changes

Existing Product/Component Name New Name/Terminology

Virtual Machines Services

ESXi Hypervisor

vSphere Hypervisor Platform

vCenter/vCSA (VM) Hypervisor Manager

vCenter service daemon Hypervisor Manager Service Daemon

vSAN Storage Pool

ACM (VM) Appliance Configuration Manager (Service)

dpatools Infrastructure Management Service

PT-Agent Node Event Service

Avamar (VM) Protection Software (Service)

Avamar Proxy / vProxy (VM) VM Proxy (Service)

DD / DDVE Protection Storage

DPC (VM) Data Protection Central (Service)

DPA Reporting & Analytics

(DP)Search Search

CDRA (VM) Cloud DR (Service)

CDRS Cloud DR Server

1

6 Introduction

Table 1. Product naming conventions and terminology changes (continued)

Existing Product/Component Name New Name/Terminology

Cyber Recovery (VM) Cyber Recovery (Service)

Integrated Dell Remote Access Controller (iDRAC) iDRAC

iDRAC Service Module (iSM) / iSM service iDRAC Service Module

Security updates

Attention: There may be security updates available for this product. Please always consult https://www.dell.com/support/

security, prior to commissioning, to determine if any applicable security updates are available for download and application. We

further encourage you to sign up for Security Alerts at the same URL to be proactively notified of new Security Alerts that Dell

issues.

Product features

PowerProtect DP Series Appliance provides a simplified configuration and integration of data protection components in a

consolidated solution.

Integrated solution

The PowerProtect DP Series Appliance is a converged solution that offers complete backup, replication, recovery, deduplication,

instant access, restore, search, reporting and analytics, cloud readiness with disaster recovery and long-term retention to the

cloud-all in a single appliance. The appliance is available in various configurations based on your requirements and storage

capacity.

●DP4400

●DP5900

●DP8400

●DP8900

The DP4400 model is a hyperconverged, 2U system that a user can install and configure onsite.

The DP4400 includes a virtual edition of Protection Software server (Protection Software (Service)) as the Protection

Software node, a virtual edition of Protection Storage system (Protection Storage) as the Protection Storage node, Cloud

DR, Data Protection Central as a centralized system management , an Appliance Configuration Manager(ACM) for simplified

configuration and upgrades, Cyber Recovery, Search, Reporting & Analytics, and a compute node that hosts the virtual

components and the software.

DP4400 contains an Hypervisor server, which hosts all these virtual editions of the point products mentioned above.

NOTE: The Cloud DR node is available in the appliance based on the license that you have.

The Search, Reporting & Analytics, and Cloud DR components are optional. Also, you can perform the Search, Reporting &

Analytics, and Cloud DR functions in a central corporate implementation with Data Protection Central.

Cyber Recovery (CR) solution is supported for new installations of DP4400. For information regarding the prerequisites, IP

address requirements, configuration, and replication, see Cyber Recovery implementation for PowerProtect DP4400 on page

39.

If your organization enables communication through the Internet, as part of the initial configuration of the system, you can

register the PowerProtect DP Series Appliance Appliance, Protection Software, Protection Storage and components with

Secure Remote Services (formerly ESRS). The Secure Remote Services is a secure, IP-based, distributed customer service

support system that provides Dell EMC customers with command, control, and visibility of support-related activities.

Centralized management

The Data Protection Central provides advanced monitoring and management capabilities of the PowerProtect DP Series

Appliance from a single pane of glass and includes the following features.

Introduction 7

●A comprehensive dashboard that allows you to manage and includes information about Protection Software, Protection

Storage, Search, and components.

○Backup activities

○Replication activities

○Assets

○Capacity

○Health

○Alerts

●Advanced search and recover operations through integration with Search.

●Comprehensive reporting capabilities

●Cloud backups.

Appliance administration

The ACM provides a web-based interface for configuring, monitoring, and upgrading the appliance.

The ACM dashboard displays a summary of the configuration of the individual components. It also enables the administrators

to monitor the appliance, modify configuration details such as expanding the Protection Storage disk capacity, change the

common password for the appliance, update customer information, and change the values in the General Settings panel. The

General Settings panel on the ACM Dashboard allows you to change the LDAP settings, displays the time zones, NTP server

status, external LDAP server status, status of FIPS, and so on. The ACM dashboard enables you to upgrade the system and its

components. It also displays the health information of the Appliance Server and VMware components.

Backup administration

The PowerProtect DP Series Appliance uses Protection Software (Service) servers for the DP4xxx models perform backup

operations, with the data being stored in a Protection Storage system.

You can also add an Protection Software NDMP Accelerator (you must manually configure the NDMP Accelerator) to enable

backup and recovery of NAS systems. For more information about the configuration details, see Configuration options for the

DP4400 model on page 10. The Protection Software NDMP Accelerator uses the network data management protocol (NDMP)

to enable backup and recovery of network-attached storage (NAS) systems. The accelerator performs NDMP processing and

then sends the data directly to the Protection Storage Server (Protection Storage Storage).

Reporting and Analytics

The feature offers a robust reporting functionality with dedicated sections for various features. These reports help you retrieve

information about the Protection Storage and Protection Software. Using these reports, you can identify outages in the

environment, diagnose problems, plan to mitigate risks, and forecast future trends. You can also run system and customized

reports, dashboard templates, and schedule the reports generation as per your requirements.

Search

The Search feature provides a powerful way to search backup data within the PowerProtect DP Series Appliance and then

restore the backup data based on the results of the Search. Scheduled collection activities are used to gather and index the

metadata (such as keyword, name, type, location, size, and backup server/client, or indexed content) of the backup, which is

then stored within the PowerProtect DP Series Appliance.

Disaster recovery

The Cloud DR is a solution, which enables disaster recovery of one or more on-premise servicesto the cloud. Cloud DR

integrates with the existing on-premise backup software and a Protection Storage system to copy the VM backups to the cloud.

It can then run a disaster recovery test or a failover, which converts a VM to an Amazon Web Services Elastic Compute Cloud

(EC2) instance, and then runs this instance in the cloud.

NOTE: Installing Cloud DR components, Search, and (based on ) is optional. Also, if these components are already

configured in your environment, then the appliance can be configured to use the central implementation in your

8 Introduction

environment. You do not need to configure the optional components that are bundled in PowerProtect DP Series Appliance

again.

NOTE: While configuring the network, if you select IPv6 network protocol, then Cloud DR and Search are disabled.

However, the dashboard does not display any data that is associated with external Cloud DR, Search, and . Moreover,

you must manage and configure any such external instances. Also, PowerProtect DP Series Appliance does not support

local Search and Analytics (not part of PowerProtect DP Series Appliance but are centrally implemented at the customer

environment) when these functions are performed by external implementations.

Cyber Recovery

The Cyber Recovery solution maintains mission-critical business data and technology configurations in a secure, air-gapped

vault environment that can be used for recovery or analysis. The Cyber Recovery Vault (CR Vault) is physically isolated from

the production system or the network. The Cyber Recovery solution enables access to the CR Vault only long enough to

replicate data from the production system. At all other times, the CR Vault is secured and off the network. A deduplication

process is performed in the production environment to expedite the replication process so that connection time to the Cyber

Recovery vault is as short as possible. Within the Cyber Recovery vault, the Cyber Recovery software creates point-in-time

(PIT) retention-locked copies that can be validated and then used for recovery of the production system. Deploying Cyber

Recovery solution as part of PowerProtect DP Series Appliance enables the protection of mission critical data that is vulnerable

to cyber attacks.

See Cyber Recovery implementation for PowerProtect DP4400 on page 39 for more information.

Scalability

The PowerProtect DP Series Appliance models are designed to be scalable so it can scale up with ever-changing needs. See the

Expanding storage capacity section in the Dell EMC PowerProtect DP Series ApplianceInstallation Guide for more information

about how to add storage capacity.

●For the DP4400 model with a capacity from 8 TB to 24 TB, you can expand the storage capacity in multiples of 4 TB

increments up to 24 TB. By adding the Disk Expansion Kit, you can also expand the capacity beyond 24 TB in 12 TB

increments.

●For the DP4400 model with a capacity from 24 TB to 96 TB, you can expand the storage capacity in 12 TB increments, and

you can expand the capacity up to a maximum of 96 TB.

The following table details the configuration for the PowerProtect DP Series Appliance models.

Table 2. Configuration for PowerProtect DP Series Appliance Model

Model Configuration Details

DP4400 From 8 TB up to 24 TB

From 24 TB up to 96 TB

Unified support

The same Customer Support team supports both the hardware and the software that is used in the appliance.

Introduction 9

Detailed configuration

The PowerProtect is available in the following models:

Table 3. Configuration options for the DP4400 model

Model Protection

Storage model

Protection Storage

configuration options

(usable TB)

Protection Software Protection Software

Accelerator Node for

NDMP/NAS Backup

(optional)

DP4400 Protection Storage 8, 12, 16, 20 or 24 TB Protection Software

(Service) 3 TB

NDMP Accelerator (1)

DP4400 Protection Storage 24, 36, 48, 60, 72, 84,

or 96 TB

Protection Software

(Service) 3 TB

NDMP Accelerator (1)

10 Introduction

Install and Configure the PowerProtect DP

Series Appliance for DP4400

This section details how to install the PowerProtect DP Series Appliance for DP4400 hardware. It also explains how to perform

the initial software configuration after the appliance hardware is set up.

Topics:

•Install the PowerProtect DP Series Appliance Hardware

•Install the DP4400 Software

•Configure the DP4400 Software

•Troubleshooting Installation Failures

•Cyber Recovery implementation for PowerProtect DP4400

•Install the PowerProtect DP Series Appliance post-installation patch on DataProtection-ACM

Install the PowerProtect DP Series Appliance

Hardware

This section is designed for the personnel who install, configure, and maintain the PowerProtect DP Series Appliance for

DP4400, and such you should be familiar with digital storage equipment and cabling.

Prerequisites

The following are the prerequisites to install the PowerProtect DP Series Appliance hardware.

Prerequisites

Verify that you have the following components:

●2U DP4400 system

●Rail kit, including:

○Two sliding rails

○Two velcro straps

○Four screws

○Four washers

●Two power cables

●Bezel

●Phillips-head screwdriver with magnetic tip (not provided)

●Anti-static wrist strap and conductive foam pad

Table 4. Qualified Ethernet cables

Type of switch NIC Type Speed Cable Required

10 Gb SFP+ SFP+ (optical) 10 Gb LC-to-LC with SR optical

GBICs or twinax

1 Gb or 10 Gb RJ45 SFP+ with 1GbBASE-T GBIC 1 Gb UTP with RJ45 (Cat5e or

Cat6)

1 Gb or 10 Gb RJ45 10 GbBASE-T (RJ45) 1 Gb or 10 Gb (depending on

the switch)

UTP/STP with RJ45 (Cat6a

or Cat7)

2

Install and Configure the PowerProtect DP Series Appliance for DP4400 11

Install the rails

About this task

The rails are labeled left and right, and cannot be interchanged. The front side of each rail is labeled Left Front or Right Front

when viewed from the cabinet front.

Steps

1. Determine where to mount the system, and use masking tape or a felt-tip pen to mark the location at the front and back of

the cabinet.

NOTE: Install the left rail assembly first.

2. Fully extend the rear sliding bracket of the rail.

3. Position the rail end piece labeled Left Front facing inward and orient the rear end piece to align with the holes on the rear

cabinet flanges.

4. Push the rail straight toward the rear of the rack until the latch locks in place.

Figure 1. Installing the rear end of the rail

5. For the front end piece, rotate the latch outward and pull the rail forward until the pins slide into the flange, and release the

latch to secure the rail in place.

12 Install and Configure the PowerProtect DP Series Appliance for DP4400

Figure 2. Installing the front end of the rail

6. Repeat the preceding steps to install the right rail assembly.

Secure the rails to the cabinet

The supplied screws and washers are used to secure the rail assemblies to the front and rear of the cabinet.

About this task

NOTE: For square hole cabinets, install the supplied conical washer before installing the screw. For unthreaded round hole

cabinets, install only the screw without the conical washer.

Steps

1. Align the screws with the designated U spaces on the front and rear rack flanges.

Ensure that the screw holes on the tab of the system retention bracket are seated on the designated U spaces.

2. Insert and tighten the two screws using the Phillips #2 screwdriver.

Figure 3. Installing screws

Install and Configure the PowerProtect DP Series Appliance for DP4400 13

Install the system in the cabinet

About this task

WARNING: The system is heavy. To avoid personal injury and/or damage to the equipment, do not attempt to

install the system in a cabinet without a mechanical lift and/or help from another person.

Steps

1. At front of the cabinet, pull the inner slide rails out of the cabinet until they lock into place.

Figure 4. Pull the inner rails out of the cabinet

2. Locate the rear rail standoff on each side of the system. Position the system above the rails and lower the rear rail standoffs

into the rear J-slots on the slide assemblies.

3. Rotate the system downward until all the rail standoffs are seated in the J-slots.

14 Install and Configure the PowerProtect DP Series Appliance for DP4400

Figure 5. Install the system in the rails

4. Push the system inward until the lock levers click into place.

5. Pull the blue slide release lock tabs forward on both rails and slide the system into the cabinet. The slam latches will engage

to secure the system in the cabinet.

NOTE: Ensure that the inner rail slides completely into the middle rail. The middle rail locks if the inner rail is not fully

engaged.

Figure 6. Slide the system into the cabinet

Install and Configure the PowerProtect DP Series Appliance for DP4400 15

Install the bezel

Steps

1. Align and insert the right end of the bezel onto the system.

2. Press the release button and fit the left end of the bezel onto the system.

3. Lock the bezel by using the key.

Figure 7. Installing the front bezel

Connect the system to the network

The following figure shows the location of the DP4400 network ports and iDRAC port.

About this task

Figure 8. DP4400 network and iDRAC connections

Steps

1. Use a Cat5e or Cat6 UTP copper Ethernet cable to connect a 1 GbE port (10) to the service computer.

2. If the DP4400 contains 10 Gb SFP network cards, use fiber cables with a 10 Gb optical SFP to connect the four required 10

GbE ports (2, 3, 8, 9) to access ports on the switch in your network.

16 Install and Configure the PowerProtect DP Series Appliance for DP4400

3. If the DP4400 contains 10 Gb BASE-T network cards, use Cat6a UTP or Cat7 copper cables to connect the four required 10

GbE ports (2, 3, 8, 9) to access ports on the switch in your network

4. Use a Cat5e or Cat6 copper Ethernet cable to connect the iDRAC port (1) in the lower left of the system chassis to the

network.

Based on the above illustration, the following table details the type of port and its associated callout number.

DP4400 Ports

Based on the above illustration, this table details the type of port and its associated callout number.

Table 5. DP4400 Ports

Callout Number Type of Port

1 iDRAC

2 10 GbE (required)

3 10 GbE (required)

4 10 GbE (unused)

5 10 GbE (unused)

6 10 GbE (unused)

7 10 GbE (unused)

8 10 GbE (required)

9 10 GbE (required)

10 1 GbE (required)

11 1 GbE (unused)

NOTE:

●Ports 2 and 9 are for vSwitch0 network team. Ports 3 and 8 are for vSwitch1 network team and are used during

appliance configuration.

●Ensure that the four required 10 GbE ports (2, 3, 8, and 9) are connected to the access ports on the switch in your

network.

●For more information about Separate Management Network, its prerequisites and the associated procedure, see

Separate management network requirements on page 21.

●Switch MTU should be 1528 or higher. Jumbo frames are not supported. PowerProtect DP4400 sometimes may fail

with the following error message:Adding back-end storage. Exception occurred while executing

Avamar integration task. Failed to add Data Domain as Avamar back-end storage. To resolve

this problem, you must either remove the MTU or increase it to 1518 or higher. See KB Article 539946 for more

information.

Connect the power cables and power on

This topic describes how to connect the power cables and power on the system

About this task

NOTE: Use an uninterruptible power supply (UPS) to protect against data loss caused by unplanned power outages.

Steps

1. Connect the power supply units to the rack.

Install and Configure the PowerProtect DP Series Appliance for DP4400 17

The system may not power on automatically after plugging in the AC power cords. The system identification button located

on the rear of the chassis, on the lower left-hand side illuminates blue when power is on.

2. If the system does not power on automatically after connecting the power cables, press the power button on the right

control panel at the front of the chassis to power on the system .

Configure PowerProtect with a Juniper switch

About this task

The following sections in this chapter describe configuration tasks for a PowerProtect deployment using a Dell switch. If your

PowerProtect deployment uses a Juniper switch with Hypervisor hosts running a 10G X710 NIC card, you must perform the

following configuration tasks.

Steps

1. Disable the Data Center Bridging Capability Exchange (DCBX) protocol on the Juniper switch port.

For more information, see KB article 000057774.

2. Install the i40e driver, uninstall the i40en driver, and then reboot Hypervisor.

You can download the i40e driver from https://my.vmware.com/group/vmware/downloads/details?

%20downloadGroup=DT-ESXI60-INTEL-l40E-207&productld=743.

For more information, see KB article 000042326.

Configure iDRAC

You must configure the iDRAC for system upgrade and maintenance operations. Additionally, PowerProtect DP Series Appliance

supports the use of iDRAC to change security settings and enables you to remotely power the system on.

Prerequisites

Connect to the unit using a VGA monitor with a keyboard or a serial port, power on the appliance, and perform the following

steps:

NOTE: Do not use iDRAC to change the storage configuration, system settings, or BIOS settings, as making changes to

these will impact the system functionality. Contact Support if changes are required in any of these areas.

Steps

1. During the system boot process, press F2 to access the BIOS menu.

2. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings page is displayed.

3. Click Network.

The Network page is displayed.

4. Under IPv4 Settings, specify static IP address details.

5. Press Esc to return to the previous menu.

6. Select User Configuration.

a. Enable the root user.

b. Change the root user password.

Note that the default password is Idpa_1234.

18 Install and Configure the PowerProtect DP Series Appliance for DP4400

Install the DP4400 Software

The following topics provide detailed instructions on installing and configuring PowerProtect DP4400 software.

Preinstallation requirements

Before installing the PowerProtect DP4400 software, you must meet the below preinstallation requirements.

Cable connectivity

The following image shows the location of DP4400 network ports and iDRAC port.

Figure 9. DP4400 network and iDRAC connections

1. Ports 2 and 9 are for vSwitch0 network team. Ports 3 and 8 are for vSwitch1 network team and are used during appliance

configuration.

2. Ensure that the four required 10 GbE ports (2, 3, 8, and 9) are connected to the access ports on the switch in your network.

NOTE: All ports on switch should be in "Access mode or untagged" and the MTU must not be less than 1528 bytes. All

switch ports should be active and should not be configured in LACP.

NOTE: If the CISCO switch port security is enabled on the PowerProtect DP Series Appliance ports, then the

PowerProtect DP Series Appliance deployment fails due sporadic networking ping issues. A virtual machine fails to ping

any other host on the physical network, or it cannot ping the gateway IP address due to the Cisco Port security restriction.

Find a detailed explanation, see https://kb.vmware.com/s/article/1002811

Install and Configure the PowerProtect DP Series Appliance for DP4400 19

IP address requirements

The tables below details the IP addresses required by PowerProtect for various components.

About this task

Using a range is the preferred method as it simplifies the assignment and reduces the chance for errors while entering the IP

addresses.

When you reserve the IP addresses, you must assign the IP addresses to a fully qualified domain name (FQDN) in the DNS

server. The following is the supported format for a FQDN:

●Supported characters:

○Upper or lower case letters (A-z, a-z)

○Numbers (0-9)

○Hyphen ( - )

●Must not exceed the 255 character limit.

●Must not include any special characters, symbols, spaces, or punctuation other than a hyphen ( - ).

Labels are the strings in the FQDN which are separated by a period ( . ). Use a period only as a separator between labels. The

following is the supported format for labels:

●Each label must start with a letter or number.

●Must not exceed the 63 character limit.

●Each label must have at least one letter.

●A label must not start or end with a hyphen ( - )

When you configure the DNS server settings during appliance configuration, ensure that you configure the settings properly.

After you configure the hostname and domain name of the point products, you cannot modify the hostnames for the point

products. However, you can modify the DNS server IP address on the point products after the appliance is configured.

Ensure that the new DNS server has the same hostname and domain names that are associated with the corresponding point

product IP addresses. For more information about modifying the DNS server IP address, see KB Article 537628.

Ensure to have a valid NTP IP address which is reachable from the appliance.

NOTE: Ensure that the time difference between the NTP and Hypervisor server is not more than 10 minutes. If the time

difference between the two servers is more than 10 minutes, then the appliance network configuration may fail.

In case there is no valid IP address for DNS, NTP, and Gateway, the appliance can be configured using the ACM IP address. See

Self Contained Deployment (optional) for more information.

When a range of IP addresses is used during the PowerProtect configuration, the IP addresses are assigned in a standard order.

Once assigned, each IP should be registered in DNS with forward and reverse lookup entries.

A total of 13 IP addresses are needed for all components and one each for Hypervisor and ACM. Total number of IP address

requirement varies according to optional component (shown in below table) selection. iDRAC also needs an IP address.

Table 6. IP address requirements

Number of

IP addresses

required

Component DNS entry required

1 Appliance Configuration Manager Yes

1 PowerProtect DP Series Appliance Hypervisor Yes

1 PowerProtect DP Series Appliance Hypervisor Manager Yes

1 Protection storage (management) Yes

2 Protection Storage (backup) No

1 Protection Software Yes

1 Protection Software internal proxy Yes

1 Data Protection Central for PowerProtect DP series appliance Yes

2 Reporting and Analytics (optional) Yes

20 Install and Configure the PowerProtect DP Series Appliance for DP4400

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