Compaq Evo Workstation W4000 Hardware Reference Manual

b

Hardware Reference Guide

Evo Workstation W4000

Convertible Minitower Models

Document Part Number: 244947-001

September 2001

This book provides basic information for upgrading this series of

computers.

244947-001.book Page i Monday, August 6, 2001 4:50 PM

Compaq, the Compaq logo, Armada, Deskpro Registered in U.S. Patent and

Trademark Office.

Evo is a trademark of Compaq Information Technologies Group, L.P. in the

United States and other countries.

Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft

Corporation in the United States and other countries.

Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in

the United States and other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Compaq service tool software, including associated documentation, is the

property of and contains confidential technology of Compaq Computer

Corporation. Service customer is hereby licensed to use the software only for

activities directly relating to the delivery of, and only during the term of, the

applicable services delivered by Compaq or its authorized service provider.

Customer may not modify or reverse engineer, remove, or transfer the software

or make the software or any resultant diagnosis or system management data

available to other parties without Compaq’s or its authorized service provider’s

consent. Upon termination of the services, customer will, at Compaq’s or its

service provider’s option, destroy or return the software and associated

documentation in its possession.

Å

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

Ä

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Printed in the U.S.A.

Hardware Reference Guide

First Edition September 2001

Document Part Number: 244947-001

244947-001.book Page ii Monday, August 6, 2001 4:50 PM

Hardware Reference Guide iii

Contents

1 Product Features

Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Using the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Special Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Changing from a Minitower to a Desktop Configuration . . . . . . . . . . . . . . . . . . . . . . . 1–6

Changing from a Desktop to a Minitower Configuration . . . . . . . . . . . . . . . . . . . . . . . 1–9

2 Hardware Upgrades

Installation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Smart Cover Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Using the Smart Cover FailSafe Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Removing the Computer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Removing Bezel Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Memory Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Installing or Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Removing an Expansion Slot Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Removing or Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

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iv Hardware Reference Guide

Contents

Installing Additional Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14

Installing a CD-ROM, DVD-ROM, or other

Removable Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14

Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay . . . . . . . . . . . . . . . . . . . . 2–16

Installing a Hard Drive into a 3.5-inch Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . 2–19

Removing a Drive from the Drive Bay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21

A Specifications

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

B Hard Drive Installation Guidelines

Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . B–1

Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

SCSI Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Guidelines for Using SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Guidelines for Installing Optional SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . B–5

SCSI Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–5

SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

Using a SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

Using SCSISelect with SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

Choosing the Quiet Drive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–7

C Battery Replacement

D Security Lock Provisions

Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1

E Electrostatic Discharge

Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1

Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1

244947-001.book Page iv Monday, August 6, 2001 4:50 PM

Hardware Reference Guide v

Contents

F Routine Computer Care and Shipping Preparation

Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1

CD-ROM Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2

Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–3

Index

244947-001.book Page v Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–1

1

Product Features

Standard Configuration Features

The Compaq Evo™ Workstation W4000 can be easily converted to a

desktop. Features may vary depending on your model. For a complete

listing of the hardware and software installed in your computer, run

Compaq Diagnostics for Windows or the INSPECT utility (available

on some models). Instructions for using these utilities are provided in

the Troubleshooting Guide on the Reference Library CD.

244947-001.book Page 1 Monday, August 6, 2001 4:50 PM

1–2 Hardware Reference Guide

Product Features

Front Panel Components

1

Diskette Drive Activity Light

6

Diskette Eject Button

2

Dual-State Power Button

7

Hard Drive Activity Light

3

Power-On Light

8

Optional Headphone Connector

4

CD-ROM Eject Button

9

Optional USB Connector

5

CD-ROM Drive Busy Indicator

-

Optional Microphone Connector

244947-001.book Page 2 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–3

Product Features

Rear Panel Components

Rear Panel Components*

1

Power Cord Connector

8

Parallel Connector

2

Voltage Select Switch

9

Monitor Connector

3

Mouse Connector

-

Headphone/Line-out Connector

4

Keyboard Connector

q

Line-in Audio Connector

5

Universal Serial Bus (USB)

Connector

w

Microphone Connector

6

Serial Connector (COM1)

e

Serial Connector (COM2)

7

Ethernet RJ-45 Connector

*Arrangement and number of connectors may vary by model.

244947-001.book Page 3 Monday, August 6, 2001 4:50 PM

1–4 Hardware Reference Guide

Product Features

Using the Keyboard

Compaq Enhanced Keyboard Components

1

Ctrl

Key Used in combination with another key; its effect

depends on the application software you are using.

2

Windows Logo Key* Used to open the Start menu in Microsoft Windows.

Used in combination with other keys to perform other

functions. (See following section.)

3

Alt

Key Used in combination with another key; its effect

depends on the application software you are using.

4

Application Key* Used (like the right mouse button) to open pop-up

menus in a Microsoft Office application. May perform

other functions in other software applications.

5

Editing Keys Includes the following:

Insert, Home, Page Up, Delete, End,

and

Page Down.

✎

Holding down Ctrl and Alt while pressing Delete

allows you to restart your computer.

*

Keys available in select geographic regions.

244947-001.book Page 4 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–5

Product Features

Windows Logo Key

Use the Windows Logo Key in combination with other keys to

perform certain functions available in the Windows operating

systems.

Special Mouse Functions

Most software applications support the use of a mouse. The functions

assigned to each mouse button depend on the software applications

you are using.

6

Num Lock light Indicates whether the Num Lock feature is on or off.

7

Caps Lock light Indicates whether the Caps Lock feature is on or off.

8

Scroll Lock light Indicates whether the Scroll Lock feature is on or off.

Compaq Enhanced Keyboard Components

(Continued)

Windows Logo Key +

F1

Displays a pop-up menu for the selected object

Windows Logo Key +

Tab

Activates the next Taskbar button

Windows Logo Key +

e

Launches Explore My Computer

Windows Logo Key +

f

Launches Find Document

Windows Logo Key +

Ctrl

+

f

Launches Find Computer

Windows Logo Key +

m

Minimizes all open applications

Shift

+ Windows Logo Key +

m

Undoes Minimize All

Windows Logo Key +

r

Displays the Run dialog box

244947-001.book Page 5 Monday, August 6, 2001 4:50 PM

1–6 Hardware Reference Guide

Product Features

Serial Number Location

Each computer has a unique serial number which is located on the

access panel

1

or on the rear of the unit

2

. Keep this number

available for use when contacting Compaq customer service for

assistance.

Serial Number Location

Changing from a Minitower to a Desktop Configuration

1. Shut down the operating system properly, then turn off the

computer and any external devices. Disconnect the power cord

from the power outlet and disconnect any external devices.

2. Remove the computer access panel as described in the section

“Removing the Computer Access Panel.”

3. Remove the front bezel as described in the section “Removing the

Front Bezel.”

4. Disconnect all power and data cables from the drives in the

5.25-inch drive bays.

244947-001.book Page 6 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–7

Product Features

5. To release the drives from the 5.25-inch drive bay, press the long

(green) drivelock

2

as shown.

Activating the Drivelocks (Shown from the Rear of the Chassis)

6. While pressing the drivelock, pull the drives out of the drive bay.

7. Before you install each drive into the chassis, turn it so that it is

perpendicular to the internal 3.5-inch drive. The bottom of the

drive should be parallel to the green drivelock.

✎

The diskette drive should always be placed in the bay nearest the top

of the chassis in the desktop configuration for proper drive clearance

and access.

244947-001.book Page 7 Monday, August 6, 2001 4:50 PM

1–8 Hardware Reference Guide

Product Features

Installing a Drive in the Desktop Configuration

8. Gently slide the drive into the bay. When the drive is properly

inserted, the drivelock will secure it.

Ä

CAUTION: The use of unnecessary force may result in damage to the

drives.

9. Reconnect all power and data cables to the drives in the 5.25-inch

drive bays.

10. Remove the subpanel as described in the section “Removing

Bezel Blanks” and reposition it with the bezel blanks in the

proper orientation for the desktop configuration.

11. Remove the chrome logo plate from the subpanel and reposition

it (rotate it 180°) with the logo plate in the proper orientation for

the desktop configuration, then snap it back into the subpanel.

244947-001.book Page 8 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–9

Product Features

Ä

CAUTION: Hold the subpanel straight when you pull it away from the

front bezel. Pulling the subpanel away at an angle could damage the

pins that align it within the front bezel.

Changing from a Minitower to a Desktop Configuration

12. Replace the subpanel, front bezel, and the computer access panel.

13. Reconnect the external equipment.

Changing from a Desktop to a Minitower Configuration

1. Shut down the operating system properly, then turn off the

computer and any external devices. Disconnect the power cord

from the power outlet and disconnect any external devices.

2. Remove the computer access panel as described in the section

“Removing the Computer Access Panel.”

3. Remove the front bezel as described in the section “Removing the

Front Bezel.”

244947-001.book Page 9 Monday, August 6, 2001 4:50 PM

1–10 Hardware Reference Guide

Product Features

4. Disconnect all power and data cables from the drives in the

5.25-inch drive bays.

5. To release the drives from the 5.25-inch drive bay, press the short

yellow drivelock

1

as shown.

Activating the Drivelocks (Shown from the Rear of the Chassis)

6. While pressing the drivelock, pull the drives out of the drive bay.

244947-001.book Page 10 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 1–11

Product Features

7. Before you install each drive into the chassis, turn it so that it is in

the same orientation as the internal 3.5-inch drive. The bottom of

the drive should be parallel to the yellow drivelock.

✎

The diskette drive should always be placed in the bay nearest the

internal 3.5-inch drives in the minitower configuration for proper

clearance within the chassis.

Installing a Drive in the Minitower Configuration

8. Gently slide the drive into the bay. When the drive is properly

inserted, the drivelock will secure it.

Ä

CAUTION: The use of unnecessary force may result in damage to the

drives.

9. Reconnect all power and data cables to the drives in the 5.25-inch

drive bays.

244947-001.book Page 11 Monday, August 6, 2001 4:50 PM

1–12 Hardware Reference Guide

Product Features

10. Remove the subpanel as described in the section “Removing

Bezel Blanks” and reposition it with the bezel blanks in the

proper orientation for the minitower configuration.

Ä

CAUTION: Hold the subpanel straight when you pull it away from the

front bezel. Pulling the subpanel away at an angle could damage the

pins that align it within the front bezel.

11. Remove the chrome logo plate from the subpanel and reposition

it (rotate it 180°) with the logo plate in the proper orientation for

the minitower configuration, then snap it back into the subpanel.

Changing from a Desktop to a Minitower Configuration

12. Replace the subpanel, front bezel, and the computer access panel.

13. Reconnect the external equipment.

244947-001.book Page 12 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 2–1

2

Hardware Upgrades

Installation Sequence

It is very important that you follow this sequence of steps to ensure

the proper installation of any optional equipment.

1. If your computer includes the Smart Cover Lock feature and you

have set the lock, use Computer Setup to unlock the lock and

disable the Smart Cover Sensor.

For more information about Computer Setup, refer to the Computer

Setup Guide.

2. If the computer is already on, turn it off and disconnect the power

cord from the wall outlet.

Å

WARNING: To reduce the risk of personal injury from electrical shock

and/or hot surfaces, be sure to disconnect the power cord from the wall

outlet, and allow the internal system components to cool before

touching.

Å

WARNING: To reduce the risk of electrical shock, fire, or damage to the

equipment, do not plug telecommunications or telephone connectors

into the network interface controller (NIC) receptacles.

Ä

CAUTION: Static electricity can damage the electronic components of

the computer or optional equipment. Before beginning these

procedures, ensure that you are discharged of static electricity by briefly

touching a grounded metal object. See Appendix E, “Electrostatic

Discharge,” for more information.

3. Open the computer by removing its outside cover. See the section

“Removing the Access Panel.”

244947-001.book Page 1 Monday, August 6, 2001 4:50 PM

2–2 Hardware Reference Guide

Hardware Upgrades

4. Install any optional equipment. See the applicable sections of this

guide or refer to the documentation provided with the optional

equipment for instructions.

5. Replace the computer cover.

6. Turn on the monitor, computer, and any devices you want to test.

7. Reconfigure the computer, if necessary. Refer to the Computer

Setup Guide for instructions about using Computer Setup.

If you normally lock the Smart Cover Lock, use Computer Setup

to relock the lock and enable the cover removal sensor.

Smart Cover Lock

✎

The Smart Cover Lock is an optional feature included on select

models only.

The Smart Cover Lock is a software-controllable cover lock,

controlled by the setup password. This lock prevents unauthorized

access to the internal components. The computer ships with the

Smart Cover Lock in the unlocked position. For more information

about locking the Smart Cover Lock, refer to the Desktop

Management guide.

Using the Smart Cover FailSafe Key

If you enable the Smart Cover Lock and cannot enter your password

to disable the lock, you will need a Smart Cover FailSafe Key to open

the computer cover. You will need the key in any of the following

circumstances:

■

Power outage

■

Startup failure

■

PC component (for example, processor or power supply) failure

■

Forgotten password

244947-001.book Page 2 Monday, August 6, 2001 4:50 PM

Hardware Reference Guide 2–3

Hardware Upgrades

Ä

CAUTION: The Smart Cover FailSafe Key is a specialized tool available

from Compaq. Be prepared; order this key before you need one.

To obtain a FailSafe Key:

■

Contact your authorized Compaq reseller or service provider.

■

Refer to the Compaq Web site

(http://www.compaq.com)

for ordering

information.

■

Call the appropriate number listed in the warranty.

To open the access panel:

1. Turn off the computer and any external devices.

2. Disconnect the power cord from the power outlet, and disconnect

any external devices.

3. Using the Smart Cover FailSafe Key, remove the two

tamper-proof screws that secure the Smart Cover Lock to the

chassis.

Removing the Smart Cover Lock Screws

4. Remove the access panel.

To reattach the Smart Cover Lock, secure the lock in place with the

tamper-proof screws.

244947-001.book Page 3 Monday, August 6, 2001 4:50 PM

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Compaq Evo Workstation W4000 Hardware Reference Manual

Compaq Evo Workstation W4000 Hardware Reference Manual

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