ADVANCE SlimRIC 380 User guide

Type
User guide

This manual is also suitable for

SlimRIC x80
User Guide
2
Content
Welcome    4
Intended use    5
Your hearing inruments    6
Inrument type    6
Getting to know your hearing inruments    7
Components and names    7
Hearing programs    8
Features    8
Daily use    9
Charging    9
Turning on and o hearing inruments    9
Switching to andby mode    10
Inserting and removing the hearing inruments    11
Adjuing the volume    15
Changing the hearing program    15
Special liening situations    16
On the phone    16
Audio reaming with iPhone    16
Audio reaming with Android phone    17
Bluetooth    17
3
Maintenance and care    18
Hearing inruments    18
Ear pieces    20
Professional maintenance    21
Important safety information    22
Safety information on lithium-ion rechargeable 
batteries    22
Further information    25
Accessories    25
Operating, transport, and orage conditions    25
Disposal information    27
Explanation of symbols    27
Troubleshooting for hearing inruments    28
Country-specic information    29
Service and warranty    31
4
Welcome
Thank you for choosing our hearing inruments to 
accompany you through everyday life. Like anything new, 
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care 
Professional, will help you underand the advantages 
and greater quality of life your hearing inruments oer. 
To receive the mo benet from your hearing 
inruments, it is recommended that you wear them every 
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety 
manual thoroughly and completely. Follow the 
safety information to avoid damage or injury.
Before using your hearing inruments for the r 
time, fully charge them.
The device may not look exactly like the guiding 
illurations in these inructions. We reserve the 
right to make any changes we consider necessary.
5
Intended use
Hearing inruments are intended to improve the hearing 
of hearing impaired persons. Diagnosis and prescription 
of a hearing inrument mu be performed by hearing 
health specialis, e.g. acouicians, audiologis or 
ENT doctors.
Use the hearing inruments and accessories only as 
described in the respective user guides.
6
Your hearing inruments
This user guide describes optional features that 
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the 
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal) 
model. The receiver is placed within the ear canal and 
connected to the inrument via a receiver cable. The 
inruments are not intended for children under the age 
of 3 years or persons with a developmental age of under 
3 years.
A power cell (lithium-ion rechargeable battery) is 
permanently built into your hearing inrument. This 
enables easy charging with Connexx Slim-RIC Travel 
Charger 2 or Connexx Charging+ Station SR.
The wireless functionality enables advanced audiological 
features and synchronization between your two hearing 
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
*  The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any 
use of such marks by WS Audiology Denmark A/S of this product is under licenses. 
Other trademarks and trade names are those of their respective owners.
7
smartphone, and for seamless audio reaming with your 
iPhone* and for some Android smartphones that support 
Audio Streaming for Hearing Aids (ASHA).
Getting to know your hearing inruments
Your hearing inruments have no controls.
If you want to adju the volume or switch hearing 
programs manually, you can ask your Hearing Care 
Professional about a remote control option.
Components and names
Ear piece
Receiver
Receiver cable
Microphone openings
Charging contact
Side indicator
(red = right, blue = left)
*  iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. 
and other countries.
8
You can use the following andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed, 
Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the andard ear pieces. Read 
more in section "Maintenance and care".
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
TheTinnitus Function generates a sound to diract 
you from your tinnitus.
9
Daily use
Charging
You have the choice between Connexx Slim-RIC Travel 
Charger 2  and Connexx Charging+ Station SR . 
XPlace the hearing inruments in the charger.
XFollow the inructions in the charger's user guide. You 
can also nd useful tips for charging in the charger's 
user guide.
Turning on and off hearing inruments
You have the following options to turn your hearing 
inruments on or o.
XTurning on: Take the inruments out of the charger.
The artup melody is played in your hearing 
inruments. The default volume and hearing program 
are set.
10
XTurning o: Place the hearing inruments in the 
charger.
Note that the charger mu be on.
Switching to andby mode
Via remote control, you can switch your hearing 
inruments to andby mode. This mutes the hearing 
inruments. When you leave andby mode, the 
previously used volume and hearing program are set.
Note:
■  In andby mode, the hearing inruments are not
turned o completely. They draw some power. 
Therefore we recommend to use andby mode only 
for a short period of time.
■  If you want to leave andby mode, but the remote 
control is not at hand: Turn your hearing inruments 
o and on again (by shortly placing them in the 
charger until one or more LEDs light up). Wait until the 
artup melody is played in your hearing inruments. 
This may take several seconds. Note that the default
volume and hearing program are set.
11
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your 
right and left ear. Colored markers 
indicate the side: 
■  red marker = right ear
■  blue marker = left ear
Inserting a hearing inrument:
XFor Sleeves, take care that the 
bend of the Sleeve is in line with the bend of the 
receiver cable.
Correct:
Incorrect:
12
XHold the receiver cable at the bend closer to the 
ear piece.
XCarefully push the ear piece in 
the ear canal .
XTwi it slightly until it sits well.
Open and close your mouth to 
avoid accumulation of air in the 
ear canal.
XLift the hearing inrument and 
slide it over the top of your 
ear . 
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear 
piece.
XMake sure that the ear piece is completely 
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply 
into the ear.
13
■  It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand. 
■  If you have problems inserting the ear piece, 
use the other hand to gently pull your earlobe 
downwards. This opens the ear canal and eases 
insertion of the ear piece.
The optional retention rand helps to securely retain the 
ear piece in your ear. To position the retention rand:
XBend the retention rand and 
position it carefully into the 
bottom of the bowl of your ear 
(refer to the picture).
14
Removing a hearing inrument:
XLift the hearing inrument 
and slide it over the top of 
your ear .
XGrip the receiver in the ear canal with two ngers and 
pull it carefully out .
Do not pull the receiver cable.
Clean and dry your hearing inruments after usage. 
Read more in section "Maintenance and care".
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in 
your ear when removing the hearing inrument. 
If this happens, have the ear piece removed by 
a medical professional.
15
Adjuing the volume
Your hearing inruments automatically adju the volume 
to the liening situation.
XIf you prefer manual volume adjument, use a remote 
control option.
An optional signal can indicate the volume change.
Changing the hearing program
Depending on the liening situation, your hearing 
inruments automatically adju their sound.
Your hearing inruments may also have several hearing 
programs which allow you to change the sound, if 
needed. An optional signal tone can indicate the program 
change.
XTo change the hearing program manually, use a 
remote control option.
Refer to section "Hearing programs" for a li of your 
hearing programs.
The default volume is applied.
16
Special liening situations
On the phone
When you are on the phone, hold 
the telephone receiver slightly above 
your ear. The hearing inrument and 
telephone receiver have to be aligned. 
Turn the receiver slightly so that the ear is 
not completely covered. 
Telephone program 
You may prefer a certain volume when using the phone. 
Ask your Hearing Care Professional to congure a 
telephone program. 
XSwitch to the telephone program whenever you are on 
the phone.
If a telephone program is congured for your hearing 
inruments, it is lied in section "Hearing programs". 
Audio reaming with iPhone
Your hearing inruments are Made for iPhone hearing 
inruments. This means you can get phone calls and 
lien to music from your iPhone directly into your hearing 
inruments.
For more information about compatible iOS devices, 
pairing, audio reaming and other useful functions, 
contact your Hearing Care Professional.
17
Audio reaming with Android phone
If your mobile phone supports Audio Streaming for 
Hearing Aids (ASHA), you can get phone calls and 
lien to music from your mobile phone directly into your 
hearing inruments.
For more information about compatible Android devices, 
pairing, audio reaming and other useful functions, 
contact your Hearing Care Professional.
Bluetooth
Your device is equipped with Bluetooth® wireless
technology to enable audio reaming from mobile 
phones or other compatible devices.
In an airplane, the use of Bluetooth functionality may 
be rericted, especially during take-o and landing. If 
this is the case, you can switch o Bluetooth wireless 
technology in your device via the smartphone app.
18
Maintenance and care
To prevent damage it is important that you take care of 
your hearing inruments and follow a few basic rules, 
which will soon become a part of your daily routine.
Hearing inruments
Cleaning
Your hearing inruments have a protective coating. 
However, if not cleaned regularly, you may damage the 
hearing inruments or cause personal injury.
XClean your hearing inruments daily with a soft, dry 
tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XDo not use alcoholic solvent on the charging contacts.
XTo avoid corrosion, use a soft and dry tissue to 
wipe o sweat or liquid from the charging contacts 
or hearing inruments before inserting them in the 
charger.
XAsk your Hearing Care Professional for recommended 
cleaning products, special care sets, or more 
information on how to keep your hearing inruments 
in good condition.
19
Drying
Use conventional products to dry your hearing 
inruments or our Connexx Charging+ Station SR. Ask 
your Hearing Care Professional for recommended drying 
products and for individual inructions on when to dry 
your hearing inruments.
Storage
■  Short-term orage (up to several days): Turn o your 
hearing inruments by placing them in the charger.
The charger mu be on. If the charger is not on and 
you place your hearing inruments in the charger, the 
hearing inruments are not turned o.
Note that when you turn o the hearing inruments 
via a remote control or smartphone app, the hearing 
inruments are not turned o completely. They are in 
andby mode and ill draw some power.
■  Long-term orage (weeks, months, ...): Fir, fully 
charge your hearing inruments. Leave them in 
the Connexx Slim-RIC Travel Charger 2 with the 
lid closed. Once the hearing inruments are fully 
charged, the charger and the hearing inruments go 
into hibernate mode to save power.
We recommend using drying products while oring 
the hearing inruments.
At 6 month intervals you will have to charge the 
hearing inruments to avoid an unrecoverable 
deep-discharge of the power cell. Deep-discharged 
20
power cells cannot be charged anymore and they 
have to be replaced. We recommend recharging more 
frequently than 6 month intervals.
Observe the orage conditions in section 
"Operating, transport and orage conditions".
Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces. 
This may aect sound quality. Clean the ear pieces daily.
For all types of ear pieces:
XClean the
ear piece right 
after removal 
with a soft and 
dry tissue.
This prevents 
that cerumen
becomes dry 
and hard.
Exchanging
Exchange andard ear pieces approximately every 
three months. Replace them sooner if you notice 
cracks or other changes. The procedure for exchanging 
andard ear pieces depends on the type of ear piece. 
In section "Components and names", your Hearing Care 
Professional has marked your type of ear piece.
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ADVANCE SlimRIC 380 User guide

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User guide
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