ACRONIS Backup for Windows Server 11.7 User guide

Category
Software
Type
User guide
Acronis Backup
Version 11.7
USER GUIDE
APPLIES TO THE FOLLOWING PRODUCTS
For Windows Server
2 Copyright © Acronis International GmbH, 2002-2016
Copyright Statement
Copyright © Acronis International GmbH, 2002-2016. All rights reserved.
“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”,
“Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH.
Linux is a registered trademark of Linus Torvalds.
VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of substantively modified versions of this document is prohibited without the explicit
permission of the copyright holder.
Distribution of this work or derivative work in any standard (paper) book form for commercial
purposes is prohibited unless prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE
EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Third party code may be provided with the Software and/or Service. The license terms for such
third-parties are detailed in the license.txt file located in the root installation directory. You can
always find the latest up-to-date list of the third party code and the associated license terms used
with the Software and/or Service at http://kb.acronis.com/content/7696
Acronis patented technologies
Technologies, used in this product, are covered and protected by one or more U.S. Patent Numbers:
7,047,380; 7,275,139; 7,281,104; 7,318,135; 7,353,355; 7,366,859; 7,475,282; 7,603,533; 7,636,824;
7,650,473; 7,721,138; 7,779,221; 7,831,789; 7,886,120; 7,895,403; 7,934,064; 7,937,612; 7,949,635;
7,953,948; 7,979,690; 8,005,797; 8,051,044; 8,069,320; 8,073,815; 8,074,035; 8,145,607; 8,180,984;
8,225,133; 8,261,035; 8,296,264; 8,312,259; 8,347,137; 8,484,427; 8,645,748; 8,732,121 and patent
pending applications.
3 Copyright © Acronis International GmbH, 2002-2016
Table of contents
1 Introducing Acronis Backup ..............................................................................................9
1.1 What's new in Acronis Backup 11.7 ........................................................................................... 9
1.2 Acronis Backup components ..................................................................................................... 9
1.2.1 Agent for Windows ......................................................................................................................................... 9
1.2.2 Management Console ................................................................................................................................... 10
1.2.3 Bootable Media Builder ................................................................................................................................ 10
1.3 About using the product in the trial mode ..............................................................................10
1.4 Supported file systems ............................................................................................................11
1.5 Technical Support ....................................................................................................................11
2 Getting started .............................................................................................................. 12
2.1 Using the management console ..............................................................................................13
2.1.1 "Navigation" pane ......................................................................................................................................... 14
2.1.2 Main area, views and action pages .............................................................................................................. 15
2.1.3 Console options ............................................................................................................................................. 17
3 Understanding Acronis Backup ....................................................................................... 20
3.1 Owners .....................................................................................................................................20
3.2 Credentials used in backup plans and tasks ............................................................................20
3.3 User privileges on a managed machine ...................................................................................22
3.4 List of Acronis services .............................................................................................................22
3.5 Full, incremental and differential backups ..............................................................................24
3.6 What does a disk or volume backup store? .............................................................................25
3.7 Backup and recovery of dynamic volumes (Windows) ............................................................26
3.8 Support for Advanced Format (4K-sector) hard disks .............................................................28
3.9 Compatibility with encryption software ..................................................................................28
3.10 Support for SNMP ....................................................................................................................29
3.11 Support for Windows 8 and Windows Server 2012 ................................................................30
3.12 Support for UEFI-based machines ...........................................................................................32
4 Backup .......................................................................................................................... 33
4.1 Back up now .............................................................................................................................33
4.2 Creating a backup plan ............................................................................................................33
4.2.1 Selecting data to back up .............................................................................................................................. 35
4.2.2 Access credentials for source ....................................................................................................................... 36
4.2.3 Source files exclusion .................................................................................................................................... 36
4.2.4 Backup location selection ............................................................................................................................. 38
4.2.5 Access credentials for archive location ........................................................................................................ 40
4.2.6 Backup schemes ............................................................................................................................................ 40
4.2.7 Archive validation .......................................................................................................................................... 50
4.2.8 Backup plan's credentials ............................................................................................................................. 51
4.2.9 Label (Preserving machine properties in a backup) .................................................................................... 51
4.2.10 Sequence of operations in a backup plan ................................................................................................... 53
4.2.11 Why is the program asking for the password? ........................................................................................... 53
4.3 Simplified naming of backup files ............................................................................................53
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4.3.1 The [DATE] variable ....................................................................................................................................... 54
4.3.2 Backup splitting and simplified file naming ................................................................................................. 55
4.3.3 Usage examples ............................................................................................................................................. 55
4.4 Scheduling ................................................................................................................................58
4.4.1 Daily schedule ................................................................................................................................................ 59
4.4.2 Weekly schedule ........................................................................................................................................... 61
4.4.3 Monthly schedule .......................................................................................................................................... 64
4.4.4 On Windows Event Log event ...................................................................................................................... 66
4.4.5 Conditions ...................................................................................................................................................... 67
4.5 Replication and retention of backups ......................................................................................71
4.5.1 Supported locations ...................................................................................................................................... 72
4.5.2 Setting up replication of backups ................................................................................................................. 72
4.5.3 Setting up retention of backups ................................................................................................................... 73
4.5.4 Retention rules for the Custom scheme ...................................................................................................... 74
4.5.5 Usage examples ............................................................................................................................................. 75
4.6 How to disable backup cataloging ...........................................................................................77
4.7 Default backup options ............................................................................................................77
4.7.1 Additional settings......................................................................................................................................... 79
4.7.2 Archive protection ......................................................................................................................................... 80
4.7.3 Backup cataloging ......................................................................................................................................... 81
4.7.4 Backup performance ..................................................................................................................................... 81
4.7.5 Backup splitting ............................................................................................................................................. 83
4.7.6 Compression level ......................................................................................................................................... 84
4.7.7 Disaster recovery plan (DRP) ........................................................................................................................ 84
4.7.8 E-mail notifications ........................................................................................................................................ 85
4.7.9 Error handling ................................................................................................................................................ 86
4.7.10 Event tracing .................................................................................................................................................. 87
4.7.11 Fast incremental/differential backup .......................................................................................................... 88
4.7.12 File-level backup snapshot ........................................................................................................................... 89
4.7.13 File-level security ........................................................................................................................................... 89
4.7.14 Media components ....................................................................................................................................... 90
4.7.15 Mount points ................................................................................................................................................. 90
4.7.16 Multi-volume snapshot ................................................................................................................................. 91
4.7.17 Pre/Post commands ...................................................................................................................................... 91
4.7.18 Pre/Post data capture commands ............................................................................................................... 93
4.7.19 Replication/cleanup inactivity time ............................................................................................................. 95
4.7.20 Sector-by-sector backup ............................................................................................................................... 95
4.7.21 Task failure handling ..................................................................................................................................... 95
4.7.22 Task start conditions ..................................................................................................................................... 96
4.7.23 Volume Shadow Copy Service ...................................................................................................................... 97
5 Recovery ..................................................................................................................... 100
5.1 Creating a recovery task ........................................................................................................100
5.1.1 What to recover .......................................................................................................................................... 101
5.1.2 Access credentials for location ................................................................................................................... 104
5.1.3 Access credentials for destination ............................................................................................................. 105
5.1.4 Where to recover ........................................................................................................................................ 105
5.1.5 When to recover ......................................................................................................................................... 113
5.1.6 Task credentials ........................................................................................................................................... 113
5.2 Recovering BIOS-based systems to UEFI-based and vice versa .............................................113
5.2.1 Recovering volumes .................................................................................................................................... 114
5.2.2 Recovering disks .......................................................................................................................................... 115
5.3 Acronis Active Restore ...........................................................................................................117
5.4 Bootability troubleshooting ...................................................................................................119
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5.4.1 How to reactivate GRUB and change its configuration ............................................................................ 120
5.4.2 About Windows loaders ............................................................................................................................. 121
5.5 Reverting a Windows system to its factory settings ..............................................................122
5.6 Default recovery options .......................................................................................................122
5.6.1 Additional settings....................................................................................................................................... 123
5.6.2 E-mail notifications ...................................................................................................................................... 124
5.6.3 Error handling .............................................................................................................................................. 125
5.6.4 Event tracing ................................................................................................................................................ 126
5.6.5 File-level security ......................................................................................................................................... 127
5.6.6 Mount points ............................................................................................................................................... 127
5.6.7 Pre/Post commands .................................................................................................................................... 128
5.6.8 Recovery priority ......................................................................................................................................... 129
6 Conversion to a virtual machine ................................................................................... 131
6.1 Conversion methods ..............................................................................................................131
6.2 Conversion to an automatically created virtual machine ......................................................131
6.2.1 Considerations before conversion ............................................................................................................. 132
6.2.2 Setting up regular conversion to a virtual machine .................................................................................. 133
6.2.3 Recovery to the ''New virtual machine'' destination ................................................................................ 136
6.3 Recovery to a manually created virtual machine ..................................................................139
6.3.1 Considerations before conversion ............................................................................................................. 139
6.3.2 Steps to perform ......................................................................................................................................... 140
7 Storing the backed up data........................................................................................... 141
7.1 Vaults .....................................................................................................................................141
7.1.1 Working with vaults .................................................................................................................................... 142
7.1.2 Personal vaults ............................................................................................................................................ 142
7.2 Acronis Secure Zone ..............................................................................................................145
7.2.1 Creating Acronis Secure Zone .................................................................................................................... 145
7.2.2 Managing Acronis Secure Zone .................................................................................................................. 147
7.3 Removable devices ................................................................................................................148
8 Operations with archives and backups.......................................................................... 150
8.1 Validating archives and backups ............................................................................................150
8.1.1 Archive selection ......................................................................................................................................... 151
8.1.2 Backup selection .......................................................................................................................................... 151
8.1.3 Vault selection ............................................................................................................................................. 151
8.1.4 Access credentials for source ..................................................................................................................... 152
8.1.5 When to validate ......................................................................................................................................... 152
8.1.6 Task credentials ........................................................................................................................................... 153
8.2 Exporting archives and backups ............................................................................................153
8.2.1 Archive selection ......................................................................................................................................... 155
8.2.2 Backup selection .......................................................................................................................................... 156
8.2.3 Access credentials for source ..................................................................................................................... 156
8.2.4 Destination selection .................................................................................................................................. 156
8.2.5 Access credentials for destination ............................................................................................................. 157
8.3 Mounting an image ................................................................................................................158
8.3.1 Archive selection ......................................................................................................................................... 159
8.3.2 Backup selection .......................................................................................................................................... 159
8.3.3 Access credentials ....................................................................................................................................... 159
8.3.4 Volume selection ......................................................................................................................................... 160
8.3.5 Managing mounted images........................................................................................................................ 160
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8.4 Operations available in vaults ................................................................................................160
8.4.1 Operations with archives ............................................................................................................................ 161
8.4.2 Operations with backups ............................................................................................................................ 161
8.4.3 Converting a backup to full ......................................................................................................................... 163
8.4.4 Deleting archives and backups ................................................................................................................... 163
9 Bootable media ........................................................................................................... 165
9.1 How to create bootable media ..............................................................................................166
9.1.1 Linux-based bootable media ...................................................................................................................... 166
9.1.2 WinPE-based bootable media .................................................................................................................... 170
9.2 Preparing to work under bootable media .............................................................................172
9.3 Working under bootable media.............................................................................................173
9.3.1 Setting up a display mode .......................................................................................................................... 174
9.3.2 Configuring iSCSI and NDAS devices .......................................................................................................... 174
9.4 List of commands and utilities available in Linux-based bootable media .............................175
9.5 Acronis Startup Recovery Manager .......................................................................................176
10 Disk management .................................................................................................. 177
10.1 Supported file systems ..........................................................................................................177
10.2 Basic precautions ...................................................................................................................177
10.3 Running Acronis Disk Director Lite ........................................................................................178
10.4 Choosing the operating system for disk management ..........................................................178
10.5 "Disk management" view ......................................................................................................179
10.6 Disk operations ......................................................................................................................179
10.6.1 Disk initialization .......................................................................................................................................... 180
10.6.2 Basic disk cloning ......................................................................................................................................... 180
10.6.3 Disk conversion: MBR to GPT ..................................................................................................................... 182
10.6.4 Disk conversion: GPT to MBR ..................................................................................................................... 183
10.6.5 Disk conversion: basic to dynamic ............................................................................................................. 183
10.6.6 Disk conversion: dynamic to basic ............................................................................................................. 184
10.6.7 Changing disk status .................................................................................................................................... 185
10.7 Volume operations ................................................................................................................185
10.7.1 Creating a volume ....................................................................................................................................... 185
10.7.2 Delete volume ............................................................................................................................................. 189
10.7.3 Set active volume ........................................................................................................................................ 190
10.7.4 Change volume letter ................................................................................................................................. 190
10.7.5 Change volume label ................................................................................................................................... 190
10.7.6 Format volume ............................................................................................................................................ 191
10.8 Pending operations ................................................................................................................192
11 Protecting applications with disk-level backup ........................................................ 193
11.1 Backing up an application server ...........................................................................................193
11.1.1 Locating database files ................................................................................................................................ 195
11.1.2 Truncating transaction logs ........................................................................................................................ 198
11.1.3 Best practices when backing up application servers ................................................................................ 201
11.2 Recovering SQL Server data ...................................................................................................202
11.2.1 Recovering SQL Server databases from a disk backup ............................................................................. 203
11.2.2 Accessing SQL Server databases from a disk backup ............................................................................... 203
11.2.3 Attaching SQL Server databases ................................................................................................................ 204
11.3 Recovering Exchange Server data ..........................................................................................204
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11.3.1 Recovering Exchange Server database files from a disk backup ............................................................. 205
11.3.2 Mounting Exchange Server databases ...................................................................................................... 205
11.3.3 Granular recovery of mailboxes ................................................................................................................. 206
11.4 Recovering Active Directory data ..........................................................................................206
11.4.1 Recovering a domain controller (other DCs are available) ...................................................................... 206
11.4.2 Recovering a domain controller (no other DCs are available) ................................................................. 207
11.4.3 Restoring the Active Directory database ................................................................................................... 208
11.4.4 Restoring accidentally deleted information .............................................................................................. 209
11.4.5 Avoiding a USN rollback .............................................................................................................................. 209
11.5 Recovering SharePoint data ..................................................................................................211
11.5.1 Recovering a content database .................................................................................................................. 211
11.5.2 Recovering configuration and service databases ..................................................................................... 213
11.5.3 Recovering individual items........................................................................................................................ 214
12 Administering a managed machine ......................................................................... 216
12.1 Backup plans and tasks ..........................................................................................................216
12.1.1 Actions on backup plans and tasks ............................................................................................................ 216
12.1.2 States and statuses of backup plans and tasks ......................................................................................... 218
12.1.3 Export and import of backup plans ............................................................................................................ 220
12.1.4 Deploying backup plans as files .................................................................................................................. 223
12.1.5 Backup plan details ..................................................................................................................................... 225
12.1.6 Task/activity details ..................................................................................................................................... 226
12.2 Log ..........................................................................................................................................226
12.2.1 Actions on log entries.................................................................................................................................. 226
12.2.2 Log entry details .......................................................................................................................................... 227
12.3 Alerts ......................................................................................................................................228
12.4 Changing a license .................................................................................................................229
12.5 Collecting system information ...............................................................................................229
12.6 Adjusting machine options ....................................................................................................230
12.6.1 Additional settings....................................................................................................................................... 230
12.6.2 Acronis Customer Experience Program ..................................................................................................... 230
12.6.3 Alerts ............................................................................................................................................................ 230
12.6.4 E-mail settings ............................................................................................................................................. 231
12.6.5 Event tracing ................................................................................................................................................ 232
12.6.6 Log cleanup rules ......................................................................................................................................... 234
12.6.7 Cloud backup proxy ..................................................................................................................................... 235
13 Cloud backup ......................................................................................................... 236
13.1 Introduction to Acronis Cloud Backup ...................................................................................236
13.1.1 What is Acronis Cloud Backup? .................................................................................................................. 236
13.1.2 What data can I back up and recover? ...................................................................................................... 236
13.1.3 How long will my backups be kept in the cloud storage? ........................................................................ 236
13.1.4 How do I secure my data? .......................................................................................................................... 237
13.1.5 Supported operating systems and virtualization products ...................................................................... 237
13.1.6 Backup and recovery FAQ .......................................................................................................................... 238
13.1.7 Initial Seeding FAQ ...................................................................................................................................... 240
13.1.8 Large Scale Recovery FAQ .......................................................................................................................... 245
13.1.9 Subscription lifecycle FAQ .......................................................................................................................... 246
13.2 Where do I start? ...................................................................................................................249
13.3 Choosing a subscription .........................................................................................................249
13.4 Configuring proxy settings .....................................................................................................250
13.5 Checking the firewall settings ................................................................................................250
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13.6 Activating cloud backup subscriptions ..................................................................................250
13.6.1 Activating subscriptions in Acronis Backup ............................................................................................... 251
13.6.2 Reassigning an activated subscription ....................................................................................................... 251
13.7 Retrieving files from the cloud storage by using a web browser ..........................................252
13.8 Limitations of the cloud storage ............................................................................................253
13.9 Terminology reference ..........................................................................................................254
14 Glossary ................................................................................................................. 257
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1 Introducing Acronis Backup
1.1 What's new in Acronis Backup 11.7
Licensing
Support for the subscription licensing model. For more information, please refer to the Acronis
Backup Licensing FAQ.
Supported operating systems
Support for Windows Server 2016 Technical Preview 4.
Acronis Backup for Windows Server cannot be installed in Windows 2000. To back up machines
that run this operating system, use v11.5.
Acronis Backup v11.5 supports Windows 2000 SP4.
Other
It is possible to use compression in combination with third-party hardware or software
deduplication (for disk-level backups only). This effectively reduces the storage space occupied
by the backups.
32-bit Linux-based bootable media was optimized in size by removing the rarely used acrocmd
utility.
When a disk backup is mounted in the read/write mode, the respective incremental backup is
not created immediately, but after the disk backup is unmounted, instead. While the backup is
mounted, the changes are saved in the %Temp% folder.
1.2 Acronis Backup components
This section contains a list of Acronis Backup components with a brief description of their
functionality.
Components for a managed machine (agents)
These are applications that perform data backup, recovery and other operations on the machines
managed with Acronis Backup. Agents require a license to perform operations on each managed
machine.
Console
The console provides Graphical User Interface to the agents. Usage of the console is not licensed. The
console is installed together with the agent and cannot be disconnected from it.
Bootable Media Builder
With Bootable Media Builder, you can create bootable media in order to use the agents and other
rescue utilities in a rescue environment. Bootable Media Builder is installed together with the agent.
1.2.1 Agent for Windows
This agent enables disk-level and file-level data protection under Windows.
10 Copyright © Acronis International GmbH, 2002-2016
Disk backup
Disk-level data protection is based on backing up either a disk or a volume file system as a whole,
along with all the information necessary for the operating system to boot; or all the disk sectors using
the sector-by-sector approach (raw mode). A backup that contains a copy of a disk or a volume in a
packaged form is called a disk (volume) backup or a disk (volume) image. It is possible to recover
disks or volumes as a whole from such backup, as well as individual folders or files.
File backup
File-level data protection is based on backing up files and folders residing on the machine where the
agent is installed or on a network share. Files can be recovered to their original location or to another
place. It is possible to recover all files and folders that were backed up or select which of them to
recover.
Conversion to a virtual machine
Agent for Windows performs the conversion by recovering a disk backup to a new virtual machine of
any of the following types: VMware Workstation, Microsoft Virtual PC, Citrix XenServer Open Virtual
Appliance (OVA) or Red Hat Kernel-based Virtual Machine (KVM). Files of the fully configured and
operational machine will be placed in the folder you select. You can start the machine using the
respective virtualization software or prepare the machine files for further usage.
Disk management
Agent for Windows includes Acronis Disk Director Lite - a handy disk management utility. Disk
management operations, such as cloning disks; converting disks; creating, formatting and deleting
volumes; changing a disk partitioning style between MBR and GPT or changing a disk label, can be
performed either in the operating system or using bootable media.
1.2.2 Management Console
Acronis Backup Management Console is an administrative tool for local access to Acronis Backup
agent. Remote connection to the agent is not possible.
1.2.3 Bootable Media Builder
Acronis Bootable Media Builder is a dedicated tool for creating bootable media (p. 259). The media
builder that installs on Windows can create bootable media based on either Windows Preinstallation
Environment, or Linux kernel.
1.3 About using the product in the trial mode
Before buying an Acronis Backup license, you may want to try the software. This can be done without
a license key.
To install the product in the trial mode, run the setup program locally or use the remote installation
functionality. Unattended installation and other ways of installation are not supported.
Limitations of the trial mode
When working under bootable media:
The disk management functionality is not available. You can try the user interface, but there is no
option to commit the changes.
11 Copyright © Acronis International GmbH, 2002-2016
The recovery functionality is available, but the backup functionality is not. To try the backup
functionality, install the software in the operating system.
Upgrading to the full mode
After the trial period expires, the product GUI displays a notification requesting you to specify or
obtain a license key.
To specify a license key, click Help > Change License (p. 229). Specifying the key by running the setup
program is not possible.
If you have activated a trial or purchased a subscription for the cloud backup service (p. 236), cloud
backup will be available until the subscription period expires, regardless of whether you specify a
license key.
1.4 Supported file systems
Acronis Backup can back up and recover the following file systems with the following limitations:
FAT16/32
NTFS
ReFS - volume recovery without the volume resize capability. Supported in Windows Server
2012/2012 R2 and Windows Server 2016 (p. 30) only.
Ext2/Ext3/Ext4
ReiserFS3 - particular files cannot be recovered from disk backups located on Acronis Backup
Storage Node
ReiserFS4 - volume recovery without the volume resize capability; particular files cannot be
recovered from disk backups located on Acronis Backup Storage Node
XFS - volume recovery without the volume resize capability; particular files cannot be recovered
from disk backups located on Acronis Backup Storage Node
JFS - particular files cannot be recovered from disk backups located on Acronis Backup Storage
Node
Linux SWAP
Acronis Backup can back up and recover corrupted or non-supported file systems using the
sector-by-sector approach.
1.5 Technical Support
Maintenance and Support Program
If you need assistance with your Acronis product, please go to
http://www.acronis.com/en-us/support/
Product Updates
You can download the latest updates for all your registered Acronis software products from our
website at any time after logging into your Account (http://www.acronis.com/en-us/my) and
registering the product. See Registering Acronis Products at the Website
(http://kb.acronis.com/content/4834) and Acronis Website User Guide
(http://kb.acronis.com/content/8128).
12 Copyright © Acronis International GmbH, 2002-2016
2 Getting started
Step 1. Installation
These brief installation instructions enable you to start using the product quickly. For the
complete description of installation methods and procedures, please refer to the Installation
documentation.
Before installation, make sure that:
Your hardware meets the system requirements.
You have a license key for the product of your choice.
You have the setup program. You can download it from the Acronis website.
To install Acronis Backup
Run the Acronis Backup setup program and follow the on-screen instructions.
Step 2. Running
Run Acronis Backup by selecting Acronis Backup from the Start menu.
For understanding of the GUI elements see "Using the management console" (p. 13).
Step 3. Bootable media
To be able to recover an operating system that fails to start, or deploy it on bare metal, create
bootable media.
1. Select Tools > Create bootable media in the menu.
2. Click Next in the welcome screen. Keep clicking Next until the list of components appears.
3. Proceed as described in "Linux-based bootable media" (p. 166).
Step 4. Backup
Back up now (p. 33)
Click Back up now to do a one-time backup in a few simple steps. The backup process will
start immediately after you perform the required steps.
To save your machine to a file:
Under Where to back up, click Location, and select the location where the backup will be
saved. Click OK to confirm your selection. Click OK at the bottom of the window to start the
backup.
Tip. Using the bootable media, you can do off-line ("cold") backups in the same way as in the
operating system.
Create backup plan (p. 33)
Create a backup plan if you need a long-term backup strategy including backup schemes,
schedules and conditions, timely deleting of backups, or moving them to different locations.
13 Copyright © Acronis International GmbH, 2002-2016
Step 5. Recovery
Recover (p. 100)
To recover data, you need to select the backed-up data and the destination the data will be
recovered to. As a result, a recovery task will be created.
Recovery of a disk or volume over a volume locked by the operating system requires a reboot.
After the recovery is completed, the recovered operating system goes online automatically.
If the machine fails to boot or if you need to recover a system to bare metal, boot the
machine using the bootable media and configure the recovery operation in the same way as
the recovery task.
Step 6. Management
The Navigation pane (at the left part of the console) enables you to navigate across the product
views that are used for different administering purposes.
Use the Backup plans and tasks view to manage backup plans and tasks: run, edit, stop and
delete plans and tasks, view their states and progress.
Use the Alerts view to rapidly identify and solve the problems.
Use the Log view to browse the operations log.
The location where you store backup archives is called a vault (p. 269). Navigate to the
Vaults (p. 141) view to obtain information about your vaults. Navigate further to the specific
vault to view backups and their contents. You can also select the data to recover and perform
manual operations with backups (mounting, validating, deleting).
2.1 Using the management console
As soon as the console starts, the respective items appear across the console's workspace (in the
menu, in the main area with the Welcome screen, or in the Navigation pane) enabling you to
perform machine-specific operations.
14 Copyright © Acronis International GmbH, 2002-2016
Acronis Backup Management Console - Welcome screen
Key elements of the console workspace
Description
Contains the Navigation tree. Lets you navigate to the different views. For
details, see Navigation pane (p. 14).
Here you configure and monitor backup, recovery and other operations. The
main area displays views and action pages (p. 15) depending on the items
selected in the menu or Navigation tree.
Appears across the top of the program window. Lets you perform most of
operations available in Acronis Backup. The menu items change dynamically
depending on the item selected in the Navigation tree and the main area.
2.1.1 "Navigation" pane
The navigation pane includes the Navigation tree.
Navigation tree
The Navigation tree enables you to navigate across the program views. You can choose between the
Full list or the Short list of views. The Short list contains the most frequently used views from the
Full list.
The Short list displays
[Machine name]. This is the root of the tree also called a Welcome screen. It displays the
name of the machine the console is currently connected to. Use this view for quick access to the
main operations, available on the managed machine.
Backup plans and tasks. Use this view to manage backup plans and tasks on the
managed machine: run, edit, stop and delete plans and tasks, view their progress.
Vaults. Use this view to manage personal vaults and archives stored in there, add new
vaults, rename and delete the existing ones, validate vaults, explore backup content, perform
operations on archives and backups, etc.
Alerts. Use this view to examine warning messages for the managed machine.
The Full list additionally displays
Disk management. Use this view to perform operations on the machine's hard disk
drives.
Log. Use this view to examine information on operations performed by the program on
the managed machine.
Mounted images. This node is displayed if at least one volume is mounted. Use this view
to manage mounted images.
Operations with pane
How to expand/minimize panes
By default, the Navigation pane appears expanded. You might need to minimize the pane in order to
free some additional workspace. To do this, click the chevron ( ). The pane will be minimized and
the chevron changes its direction ( ). Click the chevron once again to expand the pane.
15 Copyright © Acronis International GmbH, 2002-2016
How to change the panes' borders
1. Point to the pane's border.
2. When the pointer becomes a double-headed arrow, drag the pointer to move the border.
2.1.2 Main area, views and action pages
The main area is a basic place where you work with the console. Here you create, edit and manage
backup plans, recovery tasks and perform other operations. The main area displays different views
and action pages according the items you select in the menu, or Navigation tree.
2.1.2.1 Views
A view appears on the main area when clicking any item in the Navigation tree in the Navigation
pane (p. 14).
"Log" view
Common way of working with views
Generally, every view contains a table of items, a table toolbar with buttons, and the Information
panel.
Use filtering and sorting (p. 16) capabilities to search the table for the item in question.
In the table, select the desired item.
In the information panel (collapsed by default), view the item's details. To expand the panel, click
the arrow mark ( ).
Perform actions on the selected item. There are several ways of performing the same action on
selected items:
By clicking the buttons on the table toolbar.
By selecting the items in the Actions menu.
By right-clicking the item and selecting the operation in the context menu.
16 Copyright © Acronis International GmbH, 2002-2016
Sorting, filtering and configuring table items
The following is a guideline to sort, filter and configure table items in any view.
To
Do the following
Sort items by any column
Click a column's header to sort items in ascending order.
Click it once again to sort items in descending order.
Filter items by predefined
column value
In a field below the corresponding column's header, select the required value
from the drop-down list.
Filter items by entered value
In a field below the corresponding column's header, type a value.
As a result you will see the list of values, fully or just partly coincide with the
entered value.
Filter items by predefined
parameters
Click the appropriate buttons above the table.
For example, in the Log view, you can filter the log entries by event type
(Error, Warning, Information) or by the period when the event occurred (For
last 24 hours, For last week, For last three months, or For custom period).
Show or hide table columns
By default, any table has a fixed number of columns that are shown, others
are hidden. If required, you can hide the shown columns and show the hidden
ones.
To show or hide columns
1. Right-click any column header to open the context menu.
2. Click the items you want to be displayed/hidden.
2.1.2.2 Action pages
An action page appears in the main area when clicking any action item in the Actions menu. It
contains steps you need to perform in order to create and launch any task or a backup plan.
Action page - Create backup plan
17 Copyright © Acronis International GmbH, 2002-2016
Using controls and specifying settings
Use active controls to specify a backup plan or recovery task settings and parameters. By default,
such fields as credentials, options, comments, and some others are hidden. Most settings are
configured by clicking the respective Show links. Others are selected from the drop-down list, or
typed manually in the page's fields.
Action page - Controls
Acronis Backup remembers the changes you made on the action pages. For example, if you started to
create a backup plan, and then for any reason switched to another view without accomplishing the
plan creation, you can click the Back navigation button on the menu. Or, if you have passed several
steps forward, click the Down arrow and select the page where you started the plan creation from
the list. Thus, you can perform the remaining steps and accomplish the backup plan creation.
Navigation buttons
2.1.3 Console options
The console options define the way information is represented in the Graphical User Interface of
Acronis Backup.
To access the console options, select Options > Console options from the top menu.
2.1.3.1 Alert display options
The option specifies which alerts to show and which to hide in the Alerts view.
The preset is: All alerts.
To show (hide) alerts, select (clear) the check boxes next to the respective alert types.
2.1.3.2 Credentials cache
The option specifies whether to store the credentials entered while using the management console.
The preset is: Enabled.
18 Copyright © Acronis International GmbH, 2002-2016
If the option is enabled, the credentials for various locations that you enter during a console session
are saved for use during later sessions. In Windows, the credentials are stored in the Windows
Credential Manager. In Linux, the credentials are stored in a special encrypted file.
If the option is disabled, the credentials are stored only until the console is closed.
To clear the credentials cache for the current user account, click the Clear credentials cache button.
2.1.3.3 Fonts
The option defines the fonts to be used in the Graphical User Interface of Acronis Backup. The Menu
font setting affects the drop-down and context menus. The Application font setting affects all other
GUI elements.
The preset is: System Default font for both the menus and the application interface items.
To make a selection, choose the font from the respective combo-box and set the font's properties.
You can preview the font's appearance by clicking Browse to the right.
2.1.3.4 Pop-up messages
The “Interaction Required” dialog
This option defines whether to display a pop-up window when one or more activities require user
interaction. This window enables you to specify your decision, such as to confirm reboot or to retry
after freeing-up the disk space, on all the activities in the same place. Until at least one activity
requires interaction, you can open this window at any time from the managed machine's welcome
screen. Alternatively, you can review the task execution states in the Backup plans and tasks view
and specify your decision on each task in the information panel.
The preset is: Enabled.
To make a selection, select or clear the The “Interaction Required” dialog check box.
The “Feedback Confirmation” dialog
This option defines whether to display a pop-up window with the information about your system
after an error occurs. You can send this information to Acronis technical support.
The preset is: Enabled.
To make a selection, select or clear the The “Feedback Confirmation” dialog check box.
Notify if bootable media is not created
This option defines whether to display a pop-up window when the management console is launched
on a machine and no bootable media has been created on that machine.
The preset is: Enabled.
To make a selection, select or clear the Notify if bootable media is not created check box.
Notify when the management console is connected to a component of a different
version
This option defines whether to display a pop-up window when a console is connected to an agent
and their versions differ.
19 Copyright © Acronis International GmbH, 2002-2016
The preset is: Enabled.
To make a selection, select or clear the Notify when the management console is connected to a
component of a different version check box.
Request description when ejecting a tape
This option defines whether to display a prompt for you to describe a tape when you eject it from a
tape device by using Acronis Backup. For example, you may describe the physical location where the
tape will be kept (recommended). If a tape is ejected automatically according to the Eject tapes after
successful backups option, no such prompt is displayed.
The preset is: Enabled.
To make a selection, select or clear the Request description when ejecting a tape check box.
Note Tape devices are available only if you have upgraded from Acronis Backup & Recovery 10.
About the task execution results
The option defines whether to display the pop-up messages about task run results: successful
completion, failure or success with warnings. When the displaying of pop-up messages is disabled,
you can review the task execution states and results in the Backup plans and tasks view.
The preset is: Enabled for all results.
To make a setting for each result (successful completion, failure or success with warnings)
individually, select or clear the respective check box.
20 Copyright © Acronis International GmbH, 2002-2016
3 Understanding Acronis Backup
This section attempts to give its readers a clear understanding of the product so that they can use
the product in various circumstances without step-by-step instructions.
3.1 Owners
This section explains the concept of a backup plan (task) owner and an archive owner.
Plan (task) owner
A local backup plan owner is the user who created or last modified the plan.
Tasks, belonging to a backup plan, are owned by the backup plan owner.
Tasks that do not belong to a backup plan, such as the recovery task, are owned by the user who has
created or last modified the task.
Managing a plan (task) owned by another user
Having Administrator privileges on the machine, a user can modify tasks and local backup plans
owned by any user registered in the operating system.
When a user opens a plan or task for editing, which is owned by another user, all passwords set in
the task are cleared. This prevents the "modify settings, leave passwords" trick. The program displays
a warning each time you are trying to edit a plan (task) last modified by another user. On seeing the
warning, you have two options:
Click Cancel and create your own plan or task. The original task will remain intact.
Continue editing. You will have to enter all credentials required for the plan or task execution.
Archive owner
An archive owner is the user who saved the archive to the destination. To be more precise, this is the
user whose account was specified when creating the backup plan in the Where to back up step. By
default, the plan's credentials are used.
3.2 Credentials used in backup plans and tasks
This section explains the concept of access credentials, backup plan's credentials and task
credentials.
Access credentials
When browsing backup locations, setting up backups, or creating recovery tasks, you may need to
provide credentials for accessing various resources, such as the data you are going to back up or the
location where the backups are (or will be) stored.
If the Credentials cache (p. 17) option is enabled (it is enabled by default), the credentials which you
provide during a console session are saved for use during the later sessions. Thus, there is no need to
enter the credentials next time. The credentials are cached independently for each user who uses the
console on the machine.
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ACRONIS Backup for Windows Server 11.7 User guide

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Software
Type
User guide

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