Dell NetWorker Administrator Guide

Dell
Brand
Dell
Model
NetWorker
Type
Administrator Guide

This manual is also suitable for

Dell NetWorker is a comprehensive data backup and recovery solution designed to protect your critical business data. It provides reliable and efficient backups for physical and virtual environments, including support for a wide range of operating systems, applications, and storage devices. With Dell NetWorker, you can automate your backup processes, centralize data management, and ensure fast and reliable recovery of your data in the event of a system failure or data loss.

Dell NetWorker is a comprehensive data backup and recovery solution designed to protect your critical business data. It provides reliable and efficient backups for physical and virtual environments, including support for a wide range of operating systems, applications, and storage devices. With Dell NetWorker, you can automate your backup processes, centralize data management, and ensure fast and reliable recovery of your data in the event of a system failure or data loss.

December 22, 2021
Dell EMC Page 1
July 2017
NetWorker 19.5 Recommendations, Cumulative and
download info and Training
Includes:
NetWorker
NetWorker Module for Microsoft (NMM) and Data Protection
Add-in for SCVMM (SCVMM)
NetWorker Management Console (NMC)
NetWorker Module for Databases and Applications (NMDA)
NetWorker VMware Protection (NVP)
NetWorker Module for SAP (NMSAP)
NetWorker Virtual Edition (NVE)
NetWorker Module for Meditech (NMMedi)
CloudBoost Virtual Appliance
Contents
DELL EMC Security and Technical Advisories (DTA/DSA) ............................................................................ 2
Latest 19.5.x Cumulative Releases .................................................................................................................... 2
NetWorker Target Code .................................................................................................................................... 2
Java Enablement via NetWorker Runtime Environment (NRE) version 8.0.x .................................................... 2
DOWNLOADS ................................................................................................................................................... 3
NetWorker 19.5.x Release details ....................................................................................................................... 4
NetWorker 19.5 Releases .................................................................................................................................... 4
NetWorker 19.5.0.4 ***NEW*** ...................................................................................................................... 4
NetWorker 19.5.0.3 .......................................................................................................................................... 5
NetWorker 19.5.0.2 .......................................................................................................................................... 6
NetWorker 19.5.0.1 .......................................................................................................................................... 7
NetWorker 19.5.0.0 Initial Release ................................................................................................................... 7
TRAINING and RESOURCES ...................................................................................................................... 9
NetWorker Troubleshooting Tool (NTT) .......................................................................................................... 9
Training ............................................................................................................................................................ 9
Compatibility.................................................................................................................................................... 9
NetWorker Licensing:..................................................................................................................................... 10
Recent NetWorker features and functionality changes ..................................................................................... 10
December 22, 2021
Dell EMC Page 2
IMPORTANT! BEFORE YOU START!
NetWorker 19.5.x provides new features and improvements for Ease of Use, Reliability, Availability, Serviceability
and Java Enablement over previous NetWorker versions. See NetWorker 19.5 Release materials for more
information. IMPORTANT: Dell EMC now separately offers NetWorker Runtime Environment (NRE) which
provides critical functionality for Java with NetWorker (see below for more info).
Customers who have been successful with installing, upgrading, and configuring NetWorker 19.x have engaged
DELL EMC Professional Services and/or used the available free training. If unprepared, you might encounter
issues including backup failures during and after upgrading from earlier NetWorker releases.
To request DELL EMC Professional Services, contact a DELL EMC Sales representative. (1-866-GET-EMC2) For
more information about available services, go to the DELL EMC Service Offering Index and search for NetWorker
(select Filter > N > NetWorker).
** Note: Professional Services assistance is recommended when first upgrading to a NetWorker 19.x, 18.x (from
an older NetWorker version). Applying a new cumulative to an existing NetWorker 19.x or 18.x version does not
require Professional Services assistance.
DELL EMC Security and Technical Advisories (DTA/DSA)
The latest Security and Technical advisories are available at https://www.dell.com/support/kbdoc/en-
us/521706
Latest 19.5.x Cumulative Releases
The latest NetWorker 19.5 release is 19.5.0.4 Build 153, was released on 22 December 2021
NetWorker Target Code
NetWorker 19.5* declared Target Code.
Customers are requested to move to the latest Cumulative Hotfix of 19.5.x (when available) to leverage important
fixes available with cumulative releases.
Java Enablement via NetWorker Runtime Environment (NRE) version 8.0.x
The latest NRE version 8.0.11, released on 16th Dec 2021, contains security patch for Oracle Java SE listed
under : https://www.oracle.com/security-alerts/cpuoct2021.html#AppendixJAVA
NetWorker Runtime Environment (NRE) provides an installer package to deliver a current Java Runtime
Environment (JRE) for NetWorker. It is recommended that customers use the latest NRE which is provided as
part of the NetWorker product entitlement; however, customers are free to continue to use any NetWorker
supported JRE version they have licensed directly from Oracle. Existing NetWorker users that wish to use NRE
should reference the NetWorker Runtime Edition Readme Guide for details on the upgrade.
December 22, 2021
Dell EMC Page 3
NetWorker Runtime Environment is versioned starting at 8.0.x since NRE currently provides Java 8. The Java
version provided with NRE will not directly correspond to Java updates, however new NRE versions will be
released with Java updates as necessary.
NRE is available for download for Windows, Linux, MacOS and Debian.
New versions of NRE will be posted in the NetWorker downloads section and will be noted in the monthly
NetWorker Newsletters. Search for NetWorker Runtime Environment
at https://www.dell.com/support/home/en-us/product-support/product/networker/drivers
For more information about Java Enablement via NRE, refer to the NetWorker Runtime Environment KB article
https://www.dell.com/support/kbdoc/en-us/533770, NetWorker Runtime Environment Readme Guide, NetWorker
Installation Guide and NetWorker Release Notes available at https://www.dell.com/support/home/en-us/product-
support/product/networker/docs
DOWNLOADS
All NetWorker software packages are included on the Product Support pages below.
NetWorker Includes:
▪ NetWorker VMware Protection (NVP) (ie. vProxy installer package)
▪ NetWorker Virtual Edition (NVE)** Note: Same fixes provided with the NetWorker package are included in
the NVE package.
▪ NetWorker Runtime Environment (NRE)
▪ NetWorker Troubleshooting Tool (NTT)
NetWorker Module for Microsoft
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
CloudBoost Virtual Appliance
To locate the NetWorker, NetWorker Module or CloudBoost 19.x release packages (including Target Code
packages) go to the appropriate NetWorker, NetWorker Module or CloudBoost page (above) and select the
appropriate version.
December 22, 2021
Dell EMC Page 4
NetWorker 19.5.x Release details
The following sections provide details about:
▪ Build # and some special packages and identification.
▪ List of fixes included in the release. Below are direct hyperlinks to each of the releases captured in this
document.
NetWorker 19.5.0.4
NetWorker 19.5.0.3
NetWorker 19.5.0.2
NetWorker 19.5.0.1
NetWorker 19.5. (Initial Release)
NetWorker 19.5 Releases
***NEW***NetWorker 19.5.0.4
Dell EMC recommends customers use the latest release in this version series.
Binary Attributes
Product
Release
Build
NetWorker
NetWorker Management Console
NetWorker Module for Microsoft and Data Protection Add-in for SCVMM
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
December 22, 2021
153
Product
Release
Version/Build
NetWorker VMware Protection
December 22, 2021
vproxy-installer-4.3.0-16.ova
NetWorker Virtual Edition
December 22, 2021
ova-19.5.0.4-153_19.5.0-81.tar.gz
Security Defects List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
333982
NetWorker
Apache log4j CVE-2021-44228 vulnerability
333482
NetWorker
Escalation 41020: Apache released new security updates in which there are multiple vulnerabilities
updated.CVE-2021-33193 CVE-2021-34798 CVE-2021-36160 CVE-2021-39275 CVE-2021-40438
Defects / Escalations List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
333881
vProxy
NetWorker-vProxy :vproxy Linux VM backups may have LVM metadata inconsistency if they are deployed
from template
333837
NetWorker
Escalation 41132: nsrclone does not apply Data Domain Retention Lock to ../notes subdirectories of
DDBoost device
333121
NetWorker
Escalation 40711: VSF is not working- nsrconsolidate: path has no Index record
331618
NetWorker
Escalation 40514: Unable to restore NDMP data. Recover aborts with error - double free or corruption
331130
NetWorker
Escalation 40452: Tape device maximum sessions count of 32 not utilized properly, irrespective of the target
session count
December 22, 2021
Dell EMC Page 5
326923
NetWorker
Escalation 39397: NMC reports failure for a good retry. Backup succeeded in NW logs
NetWorker 19.5.0.3
Dell EMC recommends customers use the latest release in this version series.
Binary Attributes
Product
Release
Build
NetWorker
NetWorker Management Console
NetWorker Module for Microsoft and Data Protection Add-in for SCVMM
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
December 07, 2021
143
Product
Release
Version/Build
NetWorker VMware Protection
December 07, 2021
vproxy-installer-4.3.0-15.ova
NetWorker Virtual Edition
December 07, 2021
ova-19.5.0.3-143_19.5.0-73.tar.gz
Security Defects List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
332244
NetWorker
Apache Tomcat upgrade CVE-2021-33037
332791
NetWorker
Nessus scan :SSL Certificate with Wrong Hostname for RabbitMQ port 5671
Defects / Escalations List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
332899
NMM
Escalation 40868: hyper-v restore to original path failed in windows 2019 hyper-v server. and it succeeds in
windows 2016
332572
NMDA
Escalation 40500: Sybase database dump results into wrong saveset name.
332568
NMSAP
Escalation 40426: Rman option removed after upgrade using Package Manager when upgrading NMSAP
from 19.2 to 19.4
333066
NetWorker
Escalation 40732: nsrmmd uses higher 100% CPU than nsrdsa_save (<10%)
333399
NetWorker
Escalation 40845: Add logging in daemon.raw when volume mode changes from "FULL" to "appendable"
mode.
333299
NetWorker
Escalation 40805: nsrmmdbd SQLITE severe Media database could not be compressed: out of memory
333216
NetWorker
Escalation 40884: nsrim -X is not reclaiming space from the CFI
332565
NetWorker
Escalation 40737: nsrjb -I does not updated jukebox inventory list
331928
NetWorker
nsrmmdbd memory spikes to 18GB in a span of 2 weeks with 4GB of media DB size
331354
NetWorker
Escalation 39613: Error "Cannot allocate memory" on Networker server every few days - nsrd memory
maxed
330938
NetWorker
nsrim command crashes (with -Mxq or -c ). Crash is noticed when the NW version is upgraded from 19.4 to
dev/19.5
330832
NetWorker
Escalation 40488: savegrp core dump
329660
NetWorker
Escalation 40363: Ubuntu 20.04: Save fails with error save: invalid retention time:
328319
NetWorker
Escalation 40643: mminfo -avot shows duplicate entries per clone fragment
December 22, 2021
Dell EMC Page 6
332866
NetWorker
Escalation 40426: Rman option removed after upgrade using Package Manager when upgrading NMSAP
from 19.2 to 19.4
332327
NetWorker
Escalation 40674: DISASTER_RECOVERY: skips C: drive when Storage Spaces are present
331772
NetWorker
Escalation 40680: tape scanner shows error message like: �Device type `DEV_TYPE_UNKNOWN' is not
supported by the `file system wrapper' interface" error however scanner completes successfully
331209
NetWorker
Escalation 40608: nsrtrap is sending a status of "failed" for clients that succeeded with warning even if the
success threshold is set to "warning"
330960
NetWorker
Escalation 40442: FLR browse from NWUI fails with "Error occurred while updating
currentWorkingDirectory."
320399
NetWorker
Escalation 37444: NetWorker Pacemaker Cluster unable to start after installing 19.2.0.2 Build 151 nsrctld
NSR notice authservice: AUTHCCONF is not set
301381
NetWorker
Escalation 32366: 9.2.1 Notifications Success missing clients
NetWorker 19.5.0.2
Dell EMC recommends customers use the latest release in this version series.
Binary Attributes
Product
Release
Build
NetWorker
NetWorker Management Console
NetWorker Module for Microsoft and Data Protection Add-in for SCVMM
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
October 06, 2021
123
Product
Release
Version/Build
NetWorker VMware Protection
October 06, 2021
vproxy-installer-4.3.0-14.ova
NetWorker Virtual Edition
October 06, 2021
ova-19.5.0.2-123_19.5.0-67.tar.gz
Security Defects List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
332311
NetWorker
PSRC-15769: Remote Command Execution vulnerability in NetWorker
331206
NetWorker
Security: PSRCs 15190/15195 potential security vulnerability with information disclosure by unauthorized
user
Defects / Escalations List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
330156
NMM
Escalation 40191: Fix to include Microsoft OLE DB Driver for SQL Server for SP Farm Backup
331538
NetWorker
Escalation 40679: nsrim removes a saveset that has "dependent" savesets
332314
NetWorker
Change all uses of unsafe lg_localtime() to safe lg_localtime_r()
331930
NetWorker
Escalation 40336: nsrd crashes when an old SN talks to it.
331697
NetWorker
Escalation 40606: implement longer timeout for starting dispatcher service
331374
NetWorker
VMware backup action should attempt retry if exception is caught
331233
NetWorker
Escalation 40597: Schedules with override of 'full on last saturday of month' on 30 day months do not work,
skipping backups
December 22, 2021
Dell EMC Page 7
331184
NetWorker
DD to Tape Cloning (RPS Enabled) of 100 filesystem clients fails for one client with "Invalid mmd reservation
request"
331175
NetWorker
Escalation 40458: Huge difference in nsrcapinfo outputs for Oracle when queried from a 18.2 and 19.4 host
331080
NetWorker
Auth services not coming up in cluster on failover
331079
NetWorker
Escalation 40357: nsrtrap syntax error after upgrading to 19.4
330943
NetWorker
Escalation 40381: PSS backup is marked as "complete/successful", despite unrecoverable read file error
330783
NetWorker
Escalation 40405: Restapi return empty list when use query string for client index with linux path "/"
330748
NetWorker
Escalation 40352: REGRESSION(nsrclone/nsrstage fails): The DDRL has expired but the save set cannot be
staged or nsrclone -m
330313
NetWorker
Escalation 39142: hanging nsrmmdbd on networker 19.3.0.1 backup server due to an exclusive-
lock(SQLITE_LOCKED) not getting removed by a thread and other threads not able to get their operations
done.
327740
NetWorker
Escalation 39289: Networker REST API: Client index custom header X-NW-CONTINUATION-TOKEN pagination
intermitently returns duplicate values
331609
NetWorker
Escalation 40369: daemon.raw realtime rendered log incomplete
332258
NetWorker
libddobbost integration 19.5 CHF 7.4.0.8_b688525 and libddboost integration to 7.7.0.0_b1002040
NetWorker 19.5.0.1
Dell EMC recommends customers use the latest release in this version series.
Binary Attributes
Product
Release
Build
NetWorker
NetWorker Management Console
NetWorker Module for Microsoft and Data Protection Add-in for SCVMM
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
July 21, 2021
88
Product
Release
Version/Build
NetWorker VMware Protection
July 21, 2021
vproxy-installer-4.3.0-13.ova
NetWorker Virtual Edition
July 21, 2021
ova-19.5.0.1-88_19.5.0-47.tar.gz
Defects / Escalations List
See Release Notes for information on new functionality and fixes included in this release.
Ticket
Product
Description
329638
vProxy
Dynamic rule configured policies throws error "Failed to load managed object inventory metadata" during
backup
328600
vProxy
Escalation 39813: Dynamic rules/tagging does not work when tag is applied at clustered ESXi host level
331425
NetWorker
Escalation 40667: nsrck:Cannot lock file index for client (Too many open files)
NetWorker 19.5.0.0 Initial Release
Dell EMC recommends customers use the latest release in this version series.
Binary Attributes
Product
Release
Build
NetWorker
NetWorker Management Console
June 30, 2021
73
December 22, 2021
Dell EMC Page 8
NetWorker Module for Microsoft and Data Protection Add-in for SCVMM
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
CloudBoost Virtual Appliance
June 30, 2021
CloudBoost-19.5.0.0.Build.4.ova
Product
Release
Version/Build
NetWorker VMware Protection
June 30, 2021
vproxy-installer-4.3.0-11.ova
NetWorker Virtual Edition
June 30, 2021
ova-19.5-73_19.5.0-38.tar.gz
Defects / Escalations List
See Release Notes for information on new functionality and fixes included in this release.
December 22, 2021
Dell EMC Page 9
TRAINING and RESOURCES
NetWorker Troubleshooting Tool (NTT)
Dell EMC provides the NetWorker Troubleshooting Tool (NTT) as a back-end solution which helps NetWorker users identify potential
network problems that could affect NetWorker backup.
Data from a production server will be backed up to NetWorker Server over the network. Any problem with the network may break
the backup, cloning or recovery job.
The NetWorker Troubleshooting Tool (NTT) helps NetWorker users identify potential network problems which may affect NetWorker
functionality (NVT) and other tools to help identify issues with the NetWorker Server (nsrpchk), vProxy server (vProxy Health Check)
and log gathering (nsrget), NSRTools.
Currently the tool is not supported on NVE.
NTT incorporates 9 tools into one GUI interface:
Network Validation Test – Testing network connectivity of a NetWorker Datazone
NetWorker Proactive Check Tool (NSRPCHK) – Provides status of last DR, daemon status, warnings from logs and possible OS issues.
vProxy Health Check Tool – vProxy health check utility provides an automated, efficient and human readable way to perform first-
step/basic self-diagnostic for NetWorker VMware Protection (NVP) appliance.
NSRDDRCHK – The NetWorker cross check tool (nsrddrchk) provides the ability to perform cross checks between the NetWorker
media database (MMDB) and Data Domain mtree contents.
SIGT – System Information Gathering Tool – Allows you to log in to a remote host and collect system details.
NSRGET – Provides log gathering and reporting for issues.
Resource Monitoring Tool – Collects utilization statistics of system and NetWorker related modules.
Remote NTT Activation: With NTT installed on a Windows client with or without NetWorker, NTT can be used to run NSRPCHK and
NSRGET on a remote Linux NetWorker Server.
NSRTools — Collects and presents multiple graphical overviews of backup distribution, activities, logs and diagnostic data.
The NTT tool is available for download at https://www.dell.com/support/home/en-us/product-support/product/networker/drivers
(Search for NTT) for both Windows and Linux operating systems. The NTT user documentation is included within the NTT tool.
Please refer to https://www.dell.com/support/kbdoc/en-us/516676 for configuration guidance.
Training
Customer training has been updated to include 19.x content;
this includes:
NetWorker Fundamentals
MR-1WP-NWFUN
NetWorker Cloud Enablement
MR-1WP-NWCLD
NetWorker Implementation and
Management
MR-1CP-NWIM
NetWorker Implementation and
Management - OILT
MR-1LP-NWIM
NetWorker Implementation and
Management On-Demand Lab -
North America
MR-1ON-
NWIM9ODL-NA
NetWorker VIDEOS: Videos are updated on a regular basis, check
back frequently.
https://www.dell.com/support/home/en-us/product-
support/product/networker/docs Select ‘VIDEOS’
NetWorker YouTube
Compatibility
NetWorker 19.x Compatibility reports are available at
https://elabnavigator.emc.com/eln/elnhome
Click anywhere in the ‘DATA PROTECTION AND AVAILABILITY
SOLUTIONS’ title and then select ‘NetWorker’ and on the new
page, select the NW version and report from the various tiles.
Documentation
NetWorker
NetWorker Module for Microsoft
NetWorker Module for Databases and Applications
NetWorker Module for SAP
NetWorker Module for MEDITECH
CloudBoost Virtual Appliance Available only with Data Protection Suite
Recommended:
NW 19.5
NetWorker 19.5 Release Notes
NetWorker and Modules 19.5 Release Notes Portfolio
NetWorker 19.5 Updating from a Previous Release Guide
CloudBoost Virtual Appliance 19.5:
CloudBoost 19.5 Release Notes, CloudBoost 19.4 Release Notes
NetWorker 19.5 CloudBoost Integration Guide, NetWorker 19.4
CloudBoost Integration Guide,
December 22, 2021
Dell EMC Page 10
NetWorker Licensing:
o NetWorker 18.1.x and later releases have extended the free-trial period without the need for licensing for 90-days
o NetWorker 19.5 Licensing Guide
Recent NetWorker features and functionality changes
Refer to NetWorker release documentation for more information on how these changes affect NetWorker operations
and functionality.
Features
See the NetWorker 19.5.x release materials for a complete list of changes
NEW with 19.5
User Experience
o UI improvements (monitoring, migrations)
o Security Audit Logs and Notifications
o Authentication Server now managed in UI
o REST APIs: Dell marketplace portal enhancements
Multi-hypervisor Support
o vProxy health monitoring capability & enhanced error reporting for
deleted VMs
o Fallback to NBD type backups for IDE disks where Hot-add is not
possible
o Display datastore available as a percentage
o Compliance & Security
o Federal compliance for data in flight STIG CAT-2/ CAT-3
o Inclusive Language update
o CA signed certificate support (FLR)
o 3rd party upgrades
Serviceability & Availability
• Client states (migrated / scanned)
• Runtime rollover log options
• Sequential cloning via action parallelism
• Backup of cross-mount points with scheduled backups
• Improve resiliency during connectivity failures
Storage & Application Use Cases
• Multi-subnet cluster support for SQL AAG
• SQL advance backup options
• S/4 HANA Support
• Collection of PowerProtect DD PCM metrics at tenant level
• Power Protect DD Active stream & DD CloudTier reporting
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Dell NetWorker Administrator Guide

Dell
Brand
Dell
Model
NetWorker
Type
Administrator Guide
This manual is also suitable for

Dell NetWorker is a comprehensive data backup and recovery solution designed to protect your critical business data. It provides reliable and efficient backups for physical and virtual environments, including support for a wide range of operating systems, applications, and storage devices. With Dell NetWorker, you can automate your backup processes, centralize data management, and ensure fast and reliable recovery of your data in the event of a system failure or data loss.

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