![](//vs1.manuzoid.com/store/data-gzf/23962822b19277695878af4c8e579c31/2/001849365.htmlex.zip/bg7.jpg)
Black horizontal lines on yellow background .................................................................................................................. 211
Black ink comes o when you touch the print ................................................................................................................ 211
Edges of objects are stepped or not sharp ..................................................................................................................... 212
Edges of objects are darker than expected ..................................................................................................................... 212
Horizontal lines at the end of a cut sheet print .............................................................................................................. 212
Vertical lines of dierent colors ......................................................................................................................................... 212
White spots on the print ..................................................................................................................................................... 213
Colors are inaccurate ........................................................................................................................................................... 213
Colors are fading .................................................................................................................................................................. 214
Image is incomplete (clipped at the bottom) .................................................................................................................. 214
Image is clipped ................................................................................................................................................................... 214
Some objects are missing from the printed image ........................................................................................................ 215
Lines are too thick, too thin or missing ............................................................................................................................ 216
Lines appear stepped or jagged ........................................................................................................................................ 216
Lines print double or in the wrong colors ........................................................................................................................ 217
Lines are discontinuous ...................................................................................................................................................... 217
Lines are blurred .................................................................................................................................................................. 218
Line lengths are inaccurate ................................................................................................................................................ 218
Image Diagnostics Print ...................................................................................................................................................... 219
If you still have a problem .................................................................................................................................................. 222
18 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 223
Cannot insert an ink cartridge ........................................................................................................................................... 224
Ink cartridge status messages .......................................................................................................................................... 224
Cannot insert the printhead ............................................................................................................................................... 224
The front-panel display recommends reseating or replacing the printhead ............................................................. 224
Clean the printhead ............................................................................................................................................................. 225
Align the printhead .............................................................................................................................................................. 225
Printhead status messages ............................................................................................................................................... 226
19 Troubleshooting general printer issues ......................................................................................................................................... 227
Printer does not print .......................................................................................................................................................... 228
Front panel fails to initialize ............................................................................................................................................... 228
Printer seems slow .............................................................................................................................................................. 229
Communication failures between computer and printer .............................................................................................. 229
Cannot access the Embedded Web Server ...................................................................................................................... 229
Cannot connect to the Internet ......................................................................................................................................... 230
Web Services issues ............................................................................................................................................................ 230
Automatic le system check .............................................................................................................................................. 230
Alerts ...................................................................................................................................................................................... 230
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