Enterasys 4H4285-49 User manual

Category
Network switch components
Type
User manual

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7.5x9-inch cover with bleed on 4 sides
Enterasys Matrix
®
DFE-Gold Series
Hardware Installation Guide
PoE Module 4H4285-49
P/N 9033989-06
i
Notice
Enterasys Networksreservestherighttomakechangesinspecificationsandotherinformationcontainedinthis
documentanditswebsitewithoutpriornotice.ThereadershouldinallcasesconsultEnterasys Networksto
determinewhetheranysuchchangeshavebeenmade.
Thehardware,firmware,orsoftwaredescribedinthisdocumentissubjecttochangewithoutnotice.
INNOEVENTSHALLENTERASYS NETWORKSBELIABLEFORANYINCIDENTAL,INDIRECT,SPECIAL,OR
CONSEQUENTIALDAMAGESWHATSOEVER(INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS)ARISING
OUTOFORRELATEDTOTHISDOCUMENT,WEBSITE,ORTHEINFORMATIONCONTAINEDINTHEM,EVEN
IFENTERASYS NETWORKSHASBEENADVISEDOF,KNEW
OF,ORSHOULDHAVEKNOWNOF,THE
POSSIBILITYOFSUCHDAMAGES.
Enterasys Networks, Inc.
50MinutemanRoad
Andover,MA01810
©2008Enterasys Networks, Inc.Allrightsreserved.
PartNumber: 903398906 July 2008
ENTERASYS NETWORKS, ENTERASYS MATRIX, LANVIEW, MATRIX, ENTERASYS NETSIGHT, WEBVIEW, and any
logos associated therewith, are trademarks or registered trademarks of Enterasys Networks, Inc., in the United States and other
countries.For a complete list of Enterasys trademarks, see http://www.enterasys.com/company/trademarks.aspx.
All other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies.
DocumentationURL:http://www.enterasys.com/support/manuals
DocumentacionURL:http://www.enterasys.com/support/manuals
DokumentationimInternet:http://www.enterasys.com/support/manuals
Electrical Hazard: Only qualified personnel should perform installation procedures.
Riesgo Electrico: Solamente personal calificado debe realizar procedimientos de instalacion.
Elektrischer Gefahrenhinweis: Installationen sollten nur durch ausgebildetes und qualifiziertes Personal
vorgenommen werden.
ii
Regulatory Compliance Information
Federal Communications Commission (FCC) Notice
ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)thisdevice
maynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
NOTE: Thisequipmenthasbeentestedandfoundtocomply
withthelimitsforaclassAdigitaldevice,pursuantto
Part15oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhen
theequipmentisoperatedinacommercialenvironment.Thisequipmentuses,generates,andcanradiateradio
frequencyenergyandifnot
installedinaccordancewiththeoperatorsmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentinaresidentialareaislikelytocauseinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
WARNING: Changesormodificationsmadetothisdevicewhich
arenotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheusersauthoritytooperatetheequipment.
Industry Canada Notice
ThisdigitalapparatusdoesnotexceedtheclassAlimitsforradionoiseemissionsfromdigitalapparatussetoutinthe
RadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.
Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantleslimitesapplicablesauxappareils
numériquesdelaclassAprescrites
dansleRèglementsurlebrouillageradioélectriqueédictéparleministèredes
CommunicationsduCanada.
Class A ITE Notice
WARNING: ThisisaClassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerferenceinwhich
casetheusermayberequiredtotakeadequatemeasures.
Clase A. Aviso de ITE
ADVERTENCIA:EsteesunproductodeClaseA.Enunambientedomésticoesteproductopuedecausarinterferencia
deradioencuyocasopuedeserrequeridotomarmedidasadecuadas.
Klasse A ITE Anmerkung
WARNHINWEIS:DiesesProduktzähltzurKlasseA(Industriebereich).InWohnbereichenkanneshierdurchzu
Funkstörungenkommen,dahersolltenangemesseneVorkehrungenzumSchutzgetroffenwerden.
Product Safety
Thisproductcomplieswiththefollowing:UL60950,CSAC22.2No.60950,2006/95/EC,EN60950,IEC60950,
EN 60825,21 CFR 1040.10.
Seguridad del Producto
ElproductodeEnterasyscumpleconlosiguiente:UL60950,CSAC22.2No.60950,2006/95/EC,EN 60950,IEC 60950,
EN 60825,21 CFR1040.10.
Produktsicherheit
DiesesProduktentsprichtdenfolgendenRichtlinien:UL60950,CSAC22.2No.60950,2006/95/EC,EN60950,IEC
60950,EN 60825,21CFR1040.10.
iii
Electromagnetic Compatibility (EMC)
Thisproductcomplieswiththefollowing:47CFRParts2and15,CSAC108.8,2004/108/EC,EN55022,EN6100032,
EN 6100033,EN55024,AS/NZSCISPR22,VCCIV3.
Compatibilidad Electromágnetica (EMC)
EsteproductodeEnterasyscumpleconlosiguiente:47CFRPartes2y15,CSAC108.8,2004/108/EC,EN55022,
EN 55024,EN 6100032,EN6100033,AS/NZSCISPR22,VCCIV3.
Elektro- magnetische Kompatibilität ( EMC )
DiesesProduktentsprichtdenfolgendenRichtlinien:47CFRParts2and15,CSAC108.8,2004/108/EC,EN55022,
EN 6100032,EN6100033,EN55024,AS/NZSCISPR22,VCCIV3.
Hazardous Substances
ThisproductcomplieswiththerequirementsofEuropeanDirective,2002/95/EC,RestrictionofHazardousSubstances
(RoHS)inElectricalandElectronicEquipment.
European Waste Electrical and Electronic Equipment (WEEE) Notice
InaccordancewithDirective2002/96/ECoftheEuropeanParliamentonwasteelectricalandelectronicequipment
(WEEE):
1. Thesymbolaboveindicatesthatseparatecollectionofelectricalandelectronicequipmentisrequiredandthatthis
productwasplacedontheEuropeanmarketafterAugust13,2005,thedateofenforcementforDirective
2002/96/EC.
2. When
thisproducthasreachedtheendofitsserviceablelife,itcannotbedisposedofasunsortedmunicipalwaste.
Itmustbecollectedandtreatedseparately.
3. IthasbeendeterminedbytheEuropeanParliamentthattherearepotentialnegativeeffectsontheenvironment
andhumanhealthasaresultofthe
presenceofhazardoussubstancesinelectricalandelectronicequipment.
4. Itistheusers’responsibilitytoutilizetheavailablecollectionsystemtoensureWEEEisproperlytreated.
Forinformationabouttheavailablecollectionsystem,pleasegotowww.
enterasys.com/support/ orcontact
iv
EnterasysCustomerSupportat35361705586(Ireland).
ѻ
ѻક䇈ᯢк䰘ӊ
Supplement to Product Instructions
᳝↦᳝ᆇ⠽䋼៪ܗ㋴(Hazardous Substance)
䚼ӊৡ⿄
(Parts)
䪙
3E
∲
+J
䬝
&G
݁Ӌ䫀
&U

໮⒈㘨㣃
3%%
໮⒈Ѡ㣃䝮
3%'(
䞥ሲ䚼ӊ
(Metal Parts)
ƻ h ƻ ƻ
⬉䏃῵ഫ
(Circuit Modules)
ƻ h ƻ ƻ
⬉㓚ঞ⬉㓚㒘ӊ
(Cables & Cable Assemblies)
ƻ h ƻ ƻ
ล᭭੠㘮ড়⠽䚼ӊ
(Plastic and Polymeric parts)
ƻƻ ƻ ƻ ƻ h
⬉䏃ᓔ݇
(Circuit Breakers)
ƻƻ h h ƻ ƻ
ƻ˖ 㸼⼎䆹᳝↦᳝ᆇ⠽䋼೼䆹䚼ӊ᠔᳝ഛ䋼ᴤ᭭Ёⱘ৿䞣ഛ೼ SJ/T 11363-2006 ᷛޚ㾘ᅮⱘ䰤䞣㽕∖ҹϟDŽ
Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is
below the relevant threshold of the SJ/T 11363-2006 standard.
h˖ 㸼⼎䆹᳝↦᳝ᆇ⠽䋼㟇ᇥ೼䆹䚼ӊⱘᶤϔഛ䋼ᴤ᭭Ёⱘ৿䞣䍙ߎSJ/T 11363-2006 ᷛޚ㾘ᅮⱘ䰤䞣㽕∖DŽ
Indicates that the concentration of the hazardous substance of at least one of all homogeneous
materials in the parts is above the relevant threshold of the SJ/T 11363-2006 standard.
ᇍ䫔ଂП᮹ⱘ᠔ଂѻકᴀ㸼ᰒ⼎
߃߯կᑨ䫒ⱘ⬉ᄤֵᙃѻકৃ㛑ࣙ৿䖭ѯ⠽䋼DŽ⊼ᛣ೼᠔ଂѻકЁৃ㛑Ӯгৃ㛑ϡӮ৿᳝᠔᳝᠔߫ⱘ䚼ӊDŽ
This table shows where these substances may be found in the supply chain of Enterasys’ electronic
information products, as of the date of sale of the enclosed product. Note that some of the component types
listed above may or may not be a part of the enclosed product.
50
ℸ⦃ֱՓ⫼ᳳ䰤া䗖⫼Ѣѻકᰃ೼ѻક᠟ݠЁ᠔㾘ᅮⱘᴵӊϟᎹ԰
The Environmentally Friendly Use Period (EFUP) for all enclosed products and their parts
are per the symbol shown here, unless otherwise marked. Certain parts may have a
different EFUP (for example, battery modules) and so are marked to reflect such. The
Environmentally Friendly Use Period is valid only when the product is operated under the
conditions defined in the product manual.
䰸䴲঺໪⡍߿ⱘᷛ⊼ℸᷛᖫЎ䩜ᇍ᠔⍝ঞѻકⱘ⦃ֱՓ⫼ᳳᷛᖫᶤѯ䳊䚼ӊӮ
᳝ϔϾϡৠⱘ⦃ֱՓ⫼ᳳ՟བ⬉∴ऩܗ῵ഫ䌈೼݊ѻકϞ
v
VCCI Notice
ThisisaclassAproductbasedonthestandardoftheVoluntaryControlCouncilforInterferencebyInformation
TechnologyEquipment(VCCI).Ifthisequipmentisusedinadomesticenvironment,radiodisturbancemayarise.
Whensuchtroubleoccurs,theusermayberequiredtotakecorrectiveactions.
BSMI EMC Statement — Taiwan
ThisisaclassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerferenceinwhichcasetheuser
mayberequiredtotakeadequatemeasures.
vi
Safety Information
Class 1 Laser Transceivers
The single mode interface modules use Class 1 laser transceivers.
Read the following safety information before installing or operating these modules.
TheClass1lasertransceiversuseanopticalfeedbacklooptomaintainClass1operationlimits.Thiscontrolloop
eliminatestheneedformaintenancechecksoradjustments.Theoutputisfactoryset,anddoesnotallowanyuser
adjustment.Class1Lasertransceiverscomplywiththefollowingsafetystandards:
•21
CFR1040.10and1040.11U.S.DepartmentofHealthandHumanServices(FDA).
•IECPublication825(InternationalElectrotechnicalCommission).
CENELECEN60825(EuropeanCommitteeforElectrotechnicalStandardization).
Whenoperatingwithintheirperformancelimitations,lasertransceiveroutputmeetstheClass1accessibleemission
limitofallthreestandards.Class1levelsoflaserradiation
arenotconsideredhazardous.
Whentheconnectorisinplace,alllaserradiationremainswithinthefiber.Themaximumamountofradiantpower
exitingthefiber(undernormalconditions)is‐12.6dBmor55x10
6
watts.
Removingtheopticalconnectorfromthetransceiverallowslaserradiationtoemitdirectlyfromtheopticalport.The
maximumradiancefromtheopticalport(underworstcaseconditions)is0.8Wcm
2
or8x10
3
Wm
2
sr1.
Donotuseopticalinstrumentstoviewthelaseroutput.Theuseofopticalinstrumentstoviewlaseroutput
increaseseyehazard.Whenviewingtheoutputopticalport,powermustberemovedfromthenetworkadapter.
Declaration of Conformity
ApplicationofCouncilDirective(s): 2004/108/EC
2006/95/EC
ManufacturersName: Enterasys Networks, Inc.
ManufacturersAddress: 50MinutemanRoad
Andover,MA01810
USA
EuropeanRepresentativeAddress: Enterasys Networks,Ltd.
NexusHouse,NewburyBusinessPark
LondonRoad,Newbury
BerkshireRG142PZ,England
ConformancetoDirective(s)/ProductStandards: ECDirective2004/108/EC
EN55022
EN6100032
EN6100033
EN55024
ECDirective2006/95/EC
EN60950
EN60825
Equipment
Type/Environment: NetworkingEquipment,foruseinaCommercial
orLightIndustrialEnvironment.
Enterasys Networks, Inc.declaresthattheequipmentpackagedwiththisnoticeconformstotheabovedirectives.
vii
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viii
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ix
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x
xi
Contents
About This Guide
Who Should Use This Guide ............................................................................................................... xv
How to Use This Guide ...................................................................................................................... xvi
Related Documents ........................................................................................................................... xvi
Conventions Used in This Guide .......................................................................................................xvii
Getting Help ...................................................................................................................................... xviii
Chapter 1: Introduction
Overview of DFE-Gold PoE Module Capabilities ...............................................................................1-2
DFE-Gold Module ..............................................................................................................................1-2
Connectivity .......................................................................................................................................1-5
Management ......................................................................................................................................1-5
Switch Configuration Using WebView .........................................................................................1-5
Switch Configuration Using CLI Commands ...............................................................................1-5
Secure Networks Policy Support .......................................................................................................1-5
Standards Compatibility .....................................................................................................................1-6
LANVIEW Diagnostic LEDs ...............................................................................................................1-6
Chapter 2: Network Requirements
Link Aggregation ................................................................................................................................2-1
10BASE-T Network ............................................................................................................................2-2
100BASE-TX Network .......................................................................................................................2-2
Chapter 3: Installation
Installation Site Requirement .............................................................................................................3-2
Unpacking the DFE Module ...............................................................................................................3-2
Installing Optional Network Expansion Module (NEM) ......................................................................3-3
DFE Module Placement and Installation Rules ..................................................................................3-3
Preparing to Install the 4H4285-49 ....................................................................................................3-6
Installing 4H4285-49 into a Matrix E7 or N7 Chassis ..................................................................3-7
Installing 4H4285-49 into Matrix N3 or N5 Chassis ...................................................................3-10
Connecting 48 Vdc Power for PoE Operation ..................................................................................3-12
Connecting to the Network ...............................................................................................................3-13
Connecting UTP Cables to 4H4285-49 .....................................................................................3-13
Connecting to COM Port for Local Management .............................................................................3-18
What Is Needed .........................................................................................................................3-18
Connecting to an IBM PC or Compatible Device .......................................................................3-18
Connecting to a VT Series Terminal ..........................................................................................3-19
Connecting to a Modem ............................................................................................................3-21
Adapter Wiring and Signal Assignments ...................................................................................3-23
xii
Completing the Installation ...............................................................................................................3-24
Completing the Installation of a New System ............................................................................3-24
Completing the Installation of a DFE-Gold Module in an Existing System ................................3-26
Chapter 4: Troubleshooting
Using LANVIEW .................................................................................................................................4-1
About the Management (MGMT) LED .........................................................................................4-1
Viewing Receive/Transmit Activity ...............................................................................................4-2
Viewing the PoE Port Status .......................................................................................................4-3
Troubleshooting Checklist ..................................................................................................................4-7
Overview of DFE Module Shutdown Procedure ................................................................................4-9
Recommended Shutdown Procedure Using OFFLINE/RESET Switch .....................................4-10
Last Resort Shutdown Procedure Using OFFLINE/RESET Switch ...........................................4-10
Appendix A: Specifications
4H4285-49 Specifications ................................................................................................................. A-1
COM Port Pinout Assignments ......................................................................................................... A-3
Regulatory Compliance ..................................................................................................................... A-3
Appendix B: Mode Switch Settings and Option Installations
Required Tools .................................................................................................................................. B-1
Setting the Mode Switches ............................................................................................................... B-2
Memory Locations and Replacement Procedures ............................................................................ B-3
Gaining Access to Memory Modules ................................................................................................ B-4
Removing the Safety Cover ........................................................................................................ B-5
DRAM SIMM Replacement Procedure ....................................................................................... B-7
DIMM Replacement Procedure ................................................................................................ B-10
Reinstalling the Optional Network Expansion Module .............................................................. B-12
Reinstalling the Safety Cover ................................................................................................... B-13
Appendix C: About PoE (Power over Ethernet)
Overview ........................................................................................................................................... C-1
Proprietary PD Detection .................................................................................................................. C-2
Power Interface ................................................................................................................................. C-2
Matrix N5 Backplane 48 Vdc Interface .............................................................................................. C-2
Front Panel 48 Vdc Interface ............................................................................................................ C-2
PoE Port Status LEDs ....................................................................................................................... C-3
Index
xiii
Figures
1-1 4H4285-49 DFE-Gold Module ......................................................................................................1-4
3-1 Examples, Slot Numbers/Module Placement in Matrix E7 or N7 .................................................3-4
3-2 Installing Module into Matrix E7 or N7 Chassis (Matrix E7 shown) ..............................................3-9
3-3 Installing Module into Matrix N3 or N5 Chassis (Matrix N3 shown)............................................3-11
3-4 Connecting a Twisted Pair Segment with RJ45 Connector........................................................3-14
3-5 Four-Wire Crossover Cable RJ45 Pinouts, Connections Between Hub Devices .......................3-15
3-6 Four-Wire Straight-Through Cable RJ45 Pinouts, Connections
Between Switches and End-User Devices .................................................................................3-16
3-7 Eight-Wire Crossover Cable RJ45 Pinouts, Connections Between Hub Devices ......................3-16
3-8 Eight-Wire Straight-Through Cable RJ45 Pinouts, Connections
Between Switches and End-User Devices .................................................................................3-17
3-9 Connecting an IBM PC or Compatible........................................................................................3-19
3-10 Connecting a VT Series Terminal...............................................................................................3-20
3-11 Connecting Using a Modem .......................................................................................................3-22
3-12 Matrix Defogged Startup Screen Example (N7 Chassis) ...........................................................3-26
4-1 LANVIEW LEDs............................................................................................................................4-2
4-2 OFFLINE/RESET Switch..............................................................................................................4-9
B-1 Mode Switch Location (4H4285-49 shown without safety cover) ................................................ B-3
B-2 DRAM SIMM/DIMM Locations (4H4285-49 shown without safety cover) ................................... B-4
B-3 Removing the Safety Cover......................................................................................................... B-6
B-4 Removing the Optional Network Expansion Module ................................................................... B-7
B-5 Removing the Existing DRAM SIMM........................................................................................... B-8
B-6 Installing the DRAM SIMM .......................................................................................................... B-9
B-7 Removing the Existing DIMM .................................................................................................... B-10
B-8 Installing the DIMM.................................................................................................................... B-11
B-9 Installing the Network Expansion Module.................................................................................. B-12
B-10 Installing the Safety Cover......................................................................................................... B-14
Tables
3-1 Contents of DFE Module Carton ..................................................................................................3-2
4-1 LANVIEW LEDs............................................................................................................................4-3
4-2 Troubleshooting Checklist ............................................................................................................4-7
A-1 4H4285-49 Specifications............................................................................................................ A-1
A-2 COM Port Pin Assignments......................................................................................................... A-3
A-3 Compliance Standards ................................................................................................................ A-3
C-1 Powered Device Classifications .................................................................................................. C-1
C-2 PoE Status LED Indications ........................................................................................................ C-3
xiv
Matrix DFE-Gold Series PoE Module Hardware Installation Guide xv
About This Guide
Thisguideprovidesanoverview,installationandtroubleshootinginstructions,and
specificationsfortheEnterasysMatrix
®
DFEGold4H428549module.
ForinformationabouttheCLI(CommandLineInterface)setofcommandsusedto
configureandmanagetheDFEGoldmodules,refertotheEnterasysMatrixDFEGold
SeriesConfigurationGuide.
Who Should Use This Guide
Thisguideisintendedforanetworkadministratorresponsibleforinstallingandsetting
uptheDFE module.
Note: In this guide, the following terms are used:
DFE refers to Distributed Forwarding Engine series of modules.
DFE module or module refers to the 4H4285-49, unless otherwise noted.
Network expansion module or NEM or refers to an optional uplink card installed on the
main logic board and accessible through the option slot of the 4H4285-49.
•PD refers to Powered Device, which is a device that is PoE compliant to operate using
48 Vdc received through the Ethernet data cabling.
Important Notice
Depending on the firmware version used in the DFE module, some features described in this
document may not be supported. Refer to the Release Notes shipped with the DFE module to
determine which features are supported.
Electrical Hazard: Only qualified personnel should perform installation procedures.
Riesgo Electrico: Solamente personal calificado debe realizar procedimientos de
instalacion.
Elektrischer Gefahrenhinweis: Installationen sollten nur durch ausgebildetes und
qualifiziertes Personal vorgenommen werden.
How to Use This Guide
xvi About This Guide
How to Use This Guide
ThisprefaceprovidesanoverviewofthisguideandtheDFEGold Series manualset,and
abriefsummaryofeachchapter;definestheconventionsusedinthisdocument;and
instructshowtoobtaintechnicalsupportfromEnterasysNetworks.Tolocateinformation
aboutvarioussubjectsinthisguide,refertothefollowing
table:
Related Documents
ThemanualslistedbelowcanbeobtainedfromtheWorldWideWebinAdobeAcrobat
PortableDocumentFormat(PDF)atthefollowingsite:
http://www.enterasys.com /support/manuals
EnterasysMatrixDFEGoldSeriesConfigurationGuideprovidesinformationonhowto
usetheCommandLineInterfacetosetupandmanagetheDFE modules.
MatrixNSeries
NPOEPowerSystemInstallationGuidedescribeshowtoimplement
PoEandconnecttothe48VdcOptionalPowerconnectoroftheDFEmodule.
CablingGuideprovidesinformationondBlossandcablespecifications.
UnliketheEnterasysMatrixDFEGoldSeriesConfigurationGuideandthe
MatrixNSeriesNPOEPower
SystemInstallationGuide,theCablingGuideisnotlisted
alphabeticallyonthewebsite.Instead,itislistedundertheOverviewGuideslink.
For... Refer to...
An overview of the DFE module Chapter 1, Introduction
Network requirements that must be met before
installing the DFE module
Chapter 2, Network Requirements
Instructions to install the DFE module hardware
and optional interface card
Chapter 3, Installation
Troubleshooting installation problems and
diagnosing network/operational problems using the
LANVIEW LEDs in either the RX/TX port status
mode or PoE port status mode
Chapter 4, Troubleshooting
Specifications, environmental requirements, and
physical properties of the 4H4285-49
Appendix A, Specifications
Instructions to set the mode switches when
necessary and remove and replace the DRAM
SIMM or DIMM memory
Appendix B, Mode Switch Settings and
Option Installations
Overview of Power over Ethernet technology and
how it is implemented in relation to the 4H4285-49.
Appendix C, About PoE (Power over
Ethernet)
Conventions Used in This Guide
Matrix DFE-Gold Series PoE Module Hardware Installation Guide xvii
Conventions Used in This Guide
Thefollowingconventionsareusedinthisguide:
Lowercasex:Indicatesthegeneraluseofanalphanumericcharacter(forexample,6x1xx,
thex’sindicateacombinationofnumbersorletters).
Note: Calls the reader’s attention to any item of information that may be of special
importance.
Caution: Contains information essential to avoid damage to the equipment.
Precaución: Contiene información esencial para prevenir dañar el equipo.
Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.
Electrical Hazard: Warns against an action that could result in personal injury or death
due to an electrical hazard.
Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte debido a un riesgo eléctrico.
Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung
von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen
können!
Warning: Warns against an action that could result in personal injury or death.
Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte.
Warnhinweis: Warnung vor Handlungen, die zu Verletzung von Personen oder gar
Todesfällen führen können!
Getting Help
xviii About This Guide
Getting Help
Foradditionalsupportrelatedtothemodulesorthisdocument,contact
Enterasys Networksusingoneofthefollowingmethods:
BeforecontactingEnterasys Networksfortechnicalsupport,havethefollowing
informationready:
•YourEnterasys Networksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyactionsalreadytakentoresolvetheproblem(forexample,
changingmodemodules,rebootingtheunit)
•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthe
network
•Adescriptionofyournetworkenvironment(forexample,layout,cabletype)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevicehistory(forexample,haveyoureturnedthedevicebefore,
isthisa
recurringproblem)
•AnypreviousReturnMaterialAuthorization(RMA)numbers
World Wide Web www.enterasys.com/services/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail [email protected]
To expedite your message, type [SWITCHING] in the subject line.
To send comments concerning this document to the Technical Publications Department:
Please include the document Part Number in your email message.
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