4H4282-49

Enterasys Networks 4H4282-49, 4H4202-72, 4H4203-72, 4H4283-49, 4H4284-49, Enterasys Matrix DFE-Gold Series User manual

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7.5x9-inch cover with bleed on 4 sides
Enterasys Matrix
®
DFE-Gold Series
Hardware Installation Guide
Module 4H4282-49
Module 4H4283-49
Module 4H4203-72
Module 4H4202-72
Module 4H4284-49
P/N 9033906-05
i
Notice
Enterasys Networksreservestherighttomakechangesinspecificationsandotherinformationcontainedinthis
documentanditswebsitewithoutpriornotice.ThereadershouldinallcasesconsultEnterasys Networksto
determinewhetheranysuchchangeshavebeenmade.
Thehardware,firmware,orsoftwaredescribedinthisdocumentissubjecttochangewithoutnotice.
INNOEVENTSHALLENTERASYS NETWORKSBELIABLEFORANYINCIDENTAL,INDIRECT,SPECIAL,OR
CONSEQUENTIALDAMAGESWHATSOEVER(INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS)ARISING
OUTOFORRELATEDTOTHISDOCUMENT,WEBSITE,ORTHEINFORMATIONCONTAINEDINTHEM,EVEN
IFENTERASYS NETWORKSHASBEENADVISEDOF,KNEW
OF,ORSHOULDHAVEKNOWNOF,THE
POSSIBILITYOFSUCHDAMAGES.
Enterasys Networks, Inc.
50MinutemanRoad
Andover,MA01810
©2008Enterasys Networks, Inc.Allrightsreserved.
PartNumber: 903390605 July 2008
ENTERASYS NETWORKS, ENTERASYS MATRIX, LANVIEW, MATRIX, ENTERASYS NETSIGHT, WEBVIEW, and any
logos associated therewith, are trademarks or registered trademarks of Enterasys Networks, Inc., in the United States and other
countries.For a complete list of Enterasys trademarks, see http://www.enterasys.com/company/trademarks.aspx.
All other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies.
DocumentationURL:http://www.enterasys.com/support/manuals
DocumentacionURL:http://www.enterasys.com/support/manuals
DokumentationimInternet:http://www.enterasys.com/support/manuals
Electrical Hazard: Only qualified personnel should perform installation procedures.
Riesgo Electrico: Solamente personal calificado debe realizar procedimientos de instalacion.
Elektrischer Gefahrenhinweis: Installationen sollten nur durch ausgebildetes und qualifiziertes Personal
vorgenommen werden.
ii
Regulatory Compliance Information
Federal Communications Commission (FCC) Notice
ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)thisdevice
maynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
NOTE: Thisequipmenthasbeentestedandfoundtocomply
withthelimitsforaclassAdigitaldevice,pursuantto
Part15oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhen
theequipmentisoperatedinacommercialenvironment.Thisequipmentuses,generates,andcanradiateradio
frequencyenergyandifnot
installedinaccordancewiththeoperatorsmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentinaresidentialareaislikelytocauseinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
WARNING: Changesormodificationsmadetothisdevicewhich
arenotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheusersauthoritytooperatetheequipment.
Industry Canada Notice
ThisdigitalapparatusdoesnotexceedtheclassAlimitsforradionoiseemissionsfromdigitalapparatussetoutinthe
RadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.
Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantleslimitesapplicablesauxappareils
numériquesdelaclassAprescrites
dansleRèglementsurlebrouillageradioélectriqueédictéparleministèredes
CommunicationsduCanada.
Class A ITE Notice
WARNING: ThisisaClassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerferenceinwhich
casetheusermayberequiredtotakeadequatemeasures.
Clase A. Aviso de ITE
ADVERTENCIA:EsteesunproductodeClaseA.Enunambientedomésticoesteproductopuedecausarinterferencia
deradioencuyocasopuedeserrequeridotomarmedidasadecuadas.
Klasse A ITE Anmerkung
WARNHINWEIS:DiesesProduktzähltzurKlasseA(Industriebereich).InWohnbereichenkanneshierdurchzu
Funkstörungenkommen,dahersolltenangemesseneVorkehrungenzumSchutzgetroffenwerden.
Product Safety
Thisproductcomplieswiththefollowing:UL60950,CSAC22.2No.60950,2006/95/EC,EN60950,IEC60950,
EN 60825,21 CFR 1040.10.
Seguridad del Producto
ElproductodeEnterasyscumpleconlosiguiente:UL60950,CSAC22.2No.60950,2006/95/EC,EN 60950,IEC 60950,
EN 60825,21 CFR1040.10.
Produktsicherheit
DiesesProduktentsprichtdenfolgendenRichtlinien:UL60950,CSAC22.2No.60950,2006/95/EC,EN60950,IEC
60950,EN 60825,21CFR1040.10.
iii
Electromagnetic Compatibility (EMC)
Thisproductcomplieswiththefollowing:47CFRParts2and15,CSAC108.8,2004/108/EC,EN55022,EN6100032,
EN 6100033,EN55024,AS/NZSCISPR22,VCCIV3.
Compatibilidad Electromágnetica (EMC)
EsteproductodeEnterasyscumpleconlosiguiente:47CFRPartes2y15,CSAC108.8,2004/108/EC,EN55022,
EN 55024,EN 6100032,EN6100033,AS/NZSCISPR22,VCCIV3.
Elektro- magnetische Kompatibilität ( EMC )
DiesesProduktentsprichtdenfolgendenRichtlinien:47CFRParts2and15,CSAC108.8,2004/108/EC,EN55022,
EN 6100032,EN6100033,EN55024,AS/NZSCISPR22,VCCIV3.
Hazardous Substances
ThisproductcomplieswiththerequirementsofEuropeanDirective,2002/95/EC,RestrictionofHazardousSubstances
(RoHS)inElectricalandElectronicEquipment.
European Waste Electrical and Electronic Equipment (WEEE) Notice
InaccordancewithDirective2002/96/ECoftheEuropeanParliamentonwasteelectricalandelectronicequipment
(WEEE):
1. Thesymbolaboveindicatesthatseparatecollectionofelectricalandelectronicequipmentisrequiredandthatthis
productwasplacedontheEuropeanmarketafterAugust13,2005,thedateofenforcementforDirective
2002/96/EC.
2. When
thisproducthasreachedtheendofitsserviceablelife,itcannotbedisposedofasunsortedmunicipalwaste.
Itmustbecollectedandtreatedseparately.
3. IthasbeendeterminedbytheEuropeanParliamentthattherearepotentialnegativeeffectsontheenvironment
andhumanhealthasaresultofthe
presenceofhazardoussubstancesinelectricalandelectronicequipment.
4. Itistheusers’responsibilitytoutilizetheavailablecollectionsystemtoensureWEEEisproperlytreated.
Forinformationabouttheavailablecollectionsystem,pleasegotowww.
enterasys.com/support/ orcontact
iv
EnterasysCustomerSupportat35361705586(Ireland).
ѻ
ѻક䇈ᯢк䰘ӊ
Supplement to Product Instructions
᳝↦᳝ᆇ⠽䋼៪ܗ㋴(Hazardous Substance)
䚼ӊৡ⿄
(Parts)
䪙
3E
∲
+J
䬝
&G
݁Ӌ䫀
&U

໮⒈㘨㣃
3%%
໮⒈Ѡ㣃䝮
3%'(
䞥ሲ䚼ӊ
(Metal Parts)
ƻ h ƻ ƻ
⬉䏃῵ഫ
(Circuit Modules)
ƻ h ƻ ƻ
⬉㓚ঞ⬉㓚㒘ӊ
(Cables & Cable Assemblies)
ƻ h ƻ ƻ
ล᭭੠㘮ড়⠽䚼ӊ
(Plastic and Polymeric parts)
ƻƻ ƻ ƻ ƻ h
⬉䏃ᓔ݇
(Circuit Breakers)
ƻƻ h h ƻ ƻ
ƻ˖ 㸼⼎䆹᳝↦᳝ᆇ⠽䋼೼䆹䚼ӊ᠔᳝ഛ䋼ᴤ᭭Ёⱘ৿䞣ഛ೼ SJ/T 11363-2006 ᷛޚ㾘ᅮⱘ䰤䞣㽕∖ҹϟDŽ
Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is
below the relevant threshold of the SJ/T 11363-2006 standard.
h˖ 㸼⼎䆹᳝↦᳝ᆇ⠽䋼㟇ᇥ೼䆹䚼ӊⱘᶤϔഛ䋼ᴤ᭭Ёⱘ৿䞣䍙ߎSJ/T 11363-2006 ᷛޚ㾘ᅮⱘ䰤䞣㽕∖DŽ
Indicates that the concentration of the hazardous substance of at least one of all homogeneous
materials in the parts is above the relevant threshold of the SJ/T 11363-2006 standard.
ᇍ䫔ଂП᮹ⱘ᠔ଂѻકᴀ㸼ᰒ⼎
߃߯կᑨ䫒ⱘ⬉ᄤֵᙃѻકৃ㛑ࣙ৿䖭ѯ⠽䋼DŽ⊼ᛣ೼᠔ଂѻકЁৃ㛑Ӯгৃ㛑ϡӮ৿᳝᠔᳝᠔߫ⱘ䚼ӊDŽ
This table shows where these substances may be found in the supply chain of Enterasys’ electronic
information products, as of the date of sale of the enclosed product. Note that some of the component types
listed above may or may not be a part of the enclosed product.
50
ℸ⦃ֱՓ⫼ᳳ䰤া䗖⫼Ѣѻકᰃ೼ѻક᠟ݠЁ᠔㾘ᅮⱘᴵӊϟᎹ԰
The Environmentally Friendly Use Period (EFUP) for all enclosed products and their parts
are per the symbol shown here, unless otherwise marked. Certain parts may have a
different EFUP (for example, battery modules) and so are marked to reflect such. The
Environmentally Friendly Use Period is valid only when the product is operated under the
conditions defined in the product manual.
䰸䴲঺໪⡍߿ⱘᷛ⊼ℸᷛᖫЎ䩜ᇍ᠔⍝ঞѻકⱘ⦃ֱՓ⫼ᳳᷛᖫᶤѯ䳊䚼ӊӮ
᳝ϔϾϡৠⱘ⦃ֱՓ⫼ᳳ՟བ⬉∴ऩܗ῵ഫ䌈೼݊ѻકϞ
v
VCCI Notice
ThisisaclassAproductbasedonthestandardoftheVoluntaryControlCouncilforInterferencebyInformation
TechnologyEquipment(VCCI).Ifthisequipmentisusedinadomesticenvironment,radiodisturbancemayarise.
Whensuchtroubleoccurs,theusermayberequiredtotakecorrectiveactions.
BSMI EMC Statement — Taiwan
ThisisaclassAproduct.Inadomesticenvironmentthisproductmaycauseradiointerferenceinwhichcasetheuser
mayberequiredtotakeadequatemeasures.
vi
Safety Information
Class 1 Laser Transceivers
The single mode interface modules use Class 1 laser transceivers.
Read the following safety information before installing or operating these modules.
TheClass1lasertransceiversuseanopticalfeedbacklooptomaintainClass1operationlimits.Thiscontrolloop
eliminatestheneedformaintenancechecksoradjustments.Theoutputisfactoryset,anddoesnotallowanyuser
adjustment.Class1Lasertransceiverscomplywiththefollowingsafetystandards:
•21
CFR1040.10and1040.11U.S.DepartmentofHealthandHumanServices(FDA).
•IECPublication825(InternationalElectrotechnicalCommission).
CENELECEN60825(EuropeanCommitteeforElectrotechnicalStandardization).
Whenoperatingwithintheirperformancelimitations,lasertransceiveroutputmeetstheClass1accessibleemission
limitofallthreestandards.Class1levelsoflaserradiation
arenotconsideredhazardous.
Whentheconnectorisinplace,alllaserradiationremainswithinthefiber.Themaximumamountofradiantpower
exitingthefiber(undernormalconditions)is‐12.6dBmor55x10
6
watts.
Removingtheopticalconnectorfromthetransceiverallowslaserradiationtoemitdirectlyfromtheopticalport.The
maximumradiancefromtheopticalport(underworstcaseconditions)is0.8Wcm
2
or8x10
3
Wm
2
sr1.
Donotuseopticalinstrumentstoviewthelaseroutput.Theuseofopticalinstrumentstoviewlaseroutput
increaseseyehazard.Whenviewingtheoutputopticalport,powermustberemovedfromthenetworkadapter.
Declaration of Conformity
ApplicationofCouncilDirective(s): 2004/108/EC
2006/95/EC
ManufacturersName: Enterasys Networks, Inc.
ManufacturersAddress: 50MinutemanRoad
Andover,MA01810
USA
EuropeanRepresentativeAddress: Enterasys Networks,Ltd.
NexusHouse,NewburyBusinessPark
LondonRoad,Newbury
BerkshireRG142PZ,England
ConformancetoDirective(s)/ProductStandards: ECDirective2004/108/EC
EN55022
EN6100032
EN6100033
EN55024
ECDirective2006/95/EC
EN60950
EN60825
Equipment
Type/Environment: NetworkingEquipment,foruseinaCommercial
orLightIndustrialEnvironment.
Enterasys Networks, Inc.declaresthattheequipmentpackagedwiththisnoticeconformstotheabovedirectives.
vii
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viii
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ix
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x
xi
Contents
About This Guide
Who Should Use This Guide ............................................................................................................... xv
How to Use This Guide ...................................................................................................................... xvi
Related Documents ........................................................................................................................... xvi
Conventions Used in This Guide .......................................................................................................xvii
Getting Help ...................................................................................................................................... xviii
Chapter 1: Introduction
Overview of DFE-Gold Series Capabilities ........................................................................................1-1
The DFE-Gold Modules .....................................................................................................................1-2
Connectivity .......................................................................................................................................1-6
Management ......................................................................................................................................1-7
Switch Configuration Using WebView .........................................................................................1-7
Switch Configuration Using CLI Commands ...............................................................................1-7
Standards Compatibility .....................................................................................................................1-7
Secure Networks Policy Support .......................................................................................................1-7
LANVIEW Diagnostic LEDs ...............................................................................................................1-8
Chapter 2: Network Requirements
10BASE-T Network ............................................................................................................................2-1
100BASE-TX Network .......................................................................................................................2-2
100BASE-FX Fiber-Optic Network .....................................................................................................2-2
Chapter 3: Installation
Installation Site Requirement .............................................................................................................3-2
Unpacking the DFE-Gold Module ......................................................................................................3-2
Installing Optional Network Expansion Module ..................................................................................3-3
DFE Module Placement and Installation Rules ..................................................................................3-3
Installing Module into a Chassis ........................................................................................................3-5
Preparation ..................................................................................................................................3-6
Installing Module into Matrix E7 or N7 Chassis ...........................................................................3-6
Installing Module into Matrix N1, N3, or N5 Chassis ...................................................................3-9
Connecting to the Network ...............................................................................................................3-10
Connecting UTP Cables to 4H4282-49 or 4H4202-72 ..............................................................3-11
Connecting UTP Cables to 4H4283-49 or 4H4203-72 ..............................................................3-15
Connecting Fiber-Optic Cables to 4H4284-49 ...........................................................................3-18
xii
Connecting to COM Port for Local Management .............................................................................3-20
What Is Needed .........................................................................................................................3-20
Connecting to an IBM PC or Compatible Device .......................................................................3-21
Connecting to a VT Series Terminal ..........................................................................................3-22
Connecting to a Modem ............................................................................................................3-23
Adapter Wiring and Signal Assignments ...................................................................................3-25
Completing the Installation ...............................................................................................................3-26
Completing the Installation of a New System ............................................................................3-26
Completing the Installation of a DFE-Gold Module in an Existing System ................................3-28
Chapter 4: Troubleshooting
Using LANVIEW .................................................................................................................................4-1
Troubleshooting Checklist ..................................................................................................................4-7
Overview of DFE-Gold Module Shutdown Procedure ........................................................................4-9
Recommended Shutdown Procedure Using OFFLINE/RESET Switch .....................................4-10
Last Resort Shutdown Procedure Using OFFLINE/RESET Switch ...........................................4-10
Appendix A: Specifications
DFE-Gold Module Specifications ...................................................................................................... A-1
COM Port Pinout Assignments ......................................................................................................... A-3
Regulatory Compliance ..................................................................................................................... A-4
Appendix B: Mode Switch Bank Settings and Optional Installations
Required Tools .................................................................................................................................. B-1
Setting the Mode Switches ............................................................................................................... B-2
Memory Locations and Replacement Procedures ............................................................................ B-5
DIMM Replacement Procedure (4H4282-49 and 4H4283-49) ................................................... B-7
DRAM SIMM Replacement (4H4202-72) ................................................................................. B-11
DIMM Replacement Procedure (All DFE Modules) .................................................................. B-12
Index
xiii
Figures
1-1 4H4282-49, 4H4283-49, and 4H4203-72 DFE-Gold Modules......................................................1-4
1-2 4H4202-72 and 4H4284-49 DFE-Gold Modules ..........................................................................1-5
3-1 Examples, Slot Numbers/Module Placement in Matrix E7 Chassis .............................................3-4
3-2 Installing Module into Matrix E7 or N7 Chassis (Matrix E7 shown) ..............................................3-8
3-3 Installing Module into Matrix N3, N1, or N5 Chassis (Matrix N3 shown) ....................................3-10
3-4 Connecting a Twisted Pair Segment With RJ45 Connector .......................................................3-12
3-5 Four-Wire Crossover Cable RJ45 Pinouts, Connections Between Hub Devices .......................3-13
3-6 Four-Wire Straight-Through Cable RJ45 Pinouts, Connections
Between Switches and End-User Devices .................................................................................3-13
3-7 Eight-Wire Crossover Cable RJ45 Pinouts, Connections Between Hub Devices ......................3-14
3-8 Eight-Wire Straight-Through Cable RJ45 Pinouts, Connections
Between Switches and End-User Devices .................................................................................3-14
3-9 Connecting a Twisted Pair Using RJ21 Straight Connector .......................................................3-16
3-10 Connection Using Optional RJ21 Angle Adapter........................................................................3-17
3-11 Connecting a Fiber-Optic Segment to MT-RJ Front Panel Connector .......................................3-19
3-12 Connecting an IBM PC or Compatible........................................................................................3-22
3-13 Connecting a VT Series Terminal...............................................................................................3-23
3-14 Connecting to a Modem .............................................................................................................3-24
3-15 Matrix DFE Startup Screen Example (N7 Chassis)....................................................................3-28
4-1 LANVIEW LEDs on 4H4282-49, 4H4283-49, and 4H4203-72 .....................................................4-2
4-2 LANVIEW LEDs on 4H4202-72....................................................................................................4-3
4-3 LANVIEW LEDs on 4H4284-49....................................................................................................4-4
4-4 OFFLINE/RESET Switch..............................................................................................................4-9
B-1 Mode Switch Location on 4H4282-49 and 4H4283-49................................................................ B-3
B-2 Mode Switch Location on 4H4203-72.......................................................................................... B-3
B-3 Mode Switch Location on 4H4202-72.......................................................................................... B-4
B-4 Mode Switch Location on 4H4284-49.......................................................................................... B-4
B-5 DIMM/DRAM SIMM Locations (for 4H4282-49, 4H4283-49, 4H4284-49)................................... B-5
B-6 DIMM and DRAM SIMM Locations (4H4203-72) ........................................................................ B-6
B-7 DIMM and DRAM SIMM Locations (4H4202-72) ........................................................................ B-6
B-8 NEM Removal and DRAM SIMM Location (4H4282-49 and 4H4283-49)................................... B-7
B-9 Removing the Existing DRAM SIMM from 4H4282-49 or 4H4283-49......................................... B-8
B-10 Installing the DRAM SIMM on 4H4282-49 or 4H4283-49............................................................ B-9
B-11 Removing Existing DRAM SIMM from 4H4203-72.................................................................... B-10
B-12 Installing the DRAM SIMM on 4H4203-72................................................................................. B-11
B-13 Removing the Existing DIMM .................................................................................................... B-12
B-14 Installing the DIMM.................................................................................................................... B-13
xiv
Tables
3-1 Contents of DFE-Gold Module Carton..........................................................................................3-2
4-1 LANVIEW LEDs............................................................................................................................4-5
4-1 Troubleshooting Checklist ............................................................................................................4-7
A-1 Specifications .............................................................................................................................. A-1
A-2 COM Port Pin Assignments......................................................................................................... A-3
A-3 Compliance Standards ................................................................................................................ A-4
Enterasys Matrix DFE-Gold Series Modules Hardware Installation Guide xv
About This Guide
Thisguideprovidesanoverview,installationandtroubleshootinginstructions,and
specificationsfortheEnterasysMatrix
®
DFEGold4H428249,4H428349,4H420372,
4H420272,4H428449modules.
ForinformationabouttheCLI(CommandLineInterface)setofcommandsusedto
configureandmanagetheDFEGoldmodules,refertotheEnterasysMatrixDFEGold
SeriesConfigurationGuide.
Who Should Use This Guide
Thisguideisintendedforanetworkadministratorresponsibleforinstallingandsetting
uptheDFEmodules.
Note: In this guide, the following terms are used:
DFE refers to Distributed Forwarding Engine series of modules.
DFE-Gold module or module refers to the 4H4282-49
, 4H4283-49, 4H4203-72,
4H4202-72,and4H4284-49. If the information applies only to one of the modules, the
module is referred to by its model number (such as 4H4282-49).
Network expansion module or NEM refers to an optional uplink card installed on the
main logic board and accessible through the option slot of the 4H4282-49,
4H4283-49
, or 4H4284-49.
Important Notice
Depending on the firmware version used in the DFE-Gold module, some features described in this
document may not be supported. Refer to the Release Notes shipped with the DFE-Gold module to
determine which features are supported.
Electrical Hazard: Only qualified personnel should perform installation procedures.
Riesgo Electrico: Solamente personal calificado debe realizar procedimientos de
instalacion.
Elektrischer Gefahrenhinweis: Installationen sollten nur durch ausgebildetes und
qualifiziertes Personal vorgenommen werden.
How to Use This Guide
xvi About This Guide
How to Use This Guide
ThisprefaceprovidesanoverviewofthisguideandtheDFEGoldSeriesmanualset,and
abriefsummaryofeachchapter;definestheconventionsusedinthisdocument;and
instructshowtoobtaintechnicalsupportfromEnterasys Networks.Tolocateinformation
aboutvarioussubjectsinthisguide,refertothefollowing
table:
Related Documents
ThemanualslistedbelowcanbeobtainedfromtheWorldWideWebinAdobeAcrobat
PortableDocumentFormat(PDF)atthefollowingsite:
http://www.enterasys.com /support/manuals
EnterasysMatrixDFEGoldSeriesConfigurationGuideprovidesinformationonhowto
usetheCommandLineInterfacetosetupandmanagetheDFEGold modules.
CablingGuide
providesinformationondBlossandcablespecifications.
UnliketheEnterasysMatrixDFEGoldSeriesConfigurationGuide,theCablingGuideis
notlistedalphabeticallyonthewebsite.Instead,itislistedundertheOverviewGuides
link.
For... Refer to...
An overview of the DFE-Gold modules Chapter 1, Introduction
Network requirements that must be met before
installing the DFE-Gold modules
Chapter 2, Network Requirements
Instructions to install the DFE-Gold module
hardware
Chapter 3, Installation
Troubleshooting installation problems and
diagnosing network/operational problems using the
LANVIEW LEDs
Chapter 4, Troubleshooting
Specifications, environmental requirements, and
physical properties of the DFE-Gold modules
Appendix A, Specifications
Instructions to set the mode switches when
necessary and remove and replace DIMM and
DRAM SIMM memory
Appendix B, Mode Switch Bank Settings
and Optional Installations
Conventions Used in This Guide
Enterasys Matrix DFE-Gold Series Modules Hardware Installation Guide xvii
Conventions Used in This Guide
Thefollowingconventionsareusedinthisguide:
Lowercasex:Indicatesthegeneraluseofanalphanumericcharacter(forexample,6x1xx,
thex’sindicateacombinationofnumbersorletters).
Note: Calls the reader’s attention to any item of information that may be of special
importance.
Caution: Contains information essential to avoid damage to the equipment.
Precaución: Contiene información esencial para prevenir dañar el equipo.
Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.
Electrical Hazard: Warns against an action that could result in personal injury or death
due to an electrical hazard.
Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte debido a un riesgo eléctrico.
Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung
von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen
können!
Warning: Warns against an action that could result in personal injury or death.
Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte.
Warnhinweis: Warnung vor Handlungen, die zu Verletzung von Personen oder gar
Todesfällen führen können!
Getting Help
xviii About This Guide
Getting Help
Foradditionalsupportrelatedtothemodulesorthisdocument,contact
Enterasys Networksusingoneofthefollowingmethods:
BeforecontactingEnterasys Networksfortechnicalsupport,havethefollowing
informationready:
•YourEnterasys Networksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyactionsalreadytakentoresolvetheproblem(forexample,
changingmodeswitchsettingsorrebootingtheunit)
•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthe
network
•Adescriptionofyournetworkenvironment(suchaslayout,cabletype)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevicehistory(forexample,haveyoureturnedthe
devicebefore,isthisa
recurringproblem)
•AnypreviousReturnMaterialAuthorization(RMA)numbers
World Wide Web www.enterasys.com/services/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail [email protected]
To expedite your message, type [SWITCHING] in the subject line.
To send comments concerning this document to the Technical Publications Department:
Please include the document Part Number in your email message.
/