Rocstor ROCPRO 850 User manual

Brand: Rocstor

Model: ROCPRO 850

Category: External hard drives

Type: User manual

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1ROCSTOR‐ROCPRO850usermanual

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storeyourfuture

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ROCPRO850

UserManual

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2ROCSTOR‐ROCPRO850usermanual

TABLEOFCONTENTS

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IMPORTANTNOTICES4

• SafetyNotices________________________________________________________ 4

• CapacityDisclaimer

• GeneralNotices______________________________________________________ 4 

• CareandHandling4

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GENERAL6

• Introduction___________________________________________________ 6

• BoxContents6

• MinimumSystemRequirements_____________________________________ 6

• ConnectorsandRocprorearview6

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QUICKINSTALLATION8

• HowtoConnecttheInterfaceCables‐ConnectingtheDrive___________________ 8

• CableTypes:FireWire800,FireWire400,USBandSATA9

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INSTALLINGYOURDRIVE10

• Rocproasabootabledevice_____________________________________________10

• DisconnectingYourDrive10

o PC_______________________________________________________________10

o Mac11

• ReformattingYourDrive________________________________________________11

o ReformattingviaPC(Windowbasedcomputers)11

o ReformattingviaMac_______________________________________________ 11

• ImportantNote11

• HowtoDaisy‐ChainthroughFireWireportstoyourRocproDriveatonetime_____ 12

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PARTITIONINGANDFORMATTINGTHEROCPRODRIVEONAMACOS  13

• Warning_____________________________________________________________13

• ImportantNotes13

• InstructionsforPartitioningandFormattingfromFAT32toHFS+_______________ 13

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PARTITIONING&FORMATTINGtheROCPRODriveonWINDOWS2000,XPandVISTA 20

• Warning_____________________________________________________________20

• ImportantNotes20

• DifferentwaystogettotheControlPanel__________________________________21

• InstructionsuponreachingtheControlPanel23

• InstructionsforPartitioningandFormattingfromFAT32toNTFS_______________ 24

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3ROCSTOR‐ROCPRO850usermanual

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TROUBLESHOOTING31

• TroubleshootingforMacintoshcomputers_________________________________ 31

• TroubleshootingforPCWindowsbasedcomputers33

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KNOWLEDGEBASE35

• Rocpro850UniqueFeatures________________________________________ 35

• Specifications36

• IntroductiontoInterfaces(ports)andCables________________________________37

o FireWire(IEEE1394)37

o USB(UniversalSerialBus)____________________________________________39

o SATA(SerialAdvancedTechnologyAttachment)40

o ComparisonChart__________________________________________________ 41

• IntroductiontoFormatting42

o FileAllocationTable(FAT)andFAT32__________________________________ 42

o HFSPlusorHFS+43

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LIMITEDWARRANTY 44

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TECHNICALSUPPORT47

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ACKNOWLEDGEMENTS48

• Trademarks__________________________________________________________ 48

• Copyrights48

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CONTACTINFORMATION49

• CorporateHeadquarters________________________________________________49

• TechnicalSupport/ReturnAuthorization“RMA”49

• SalesInfo____________________________________________________________49

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4ROCSTOR‐ROCPRO850usermanual

IMPORTANTNOTICES

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SafetyNotices

• Thewarrantyisvoidifanunauthorizedpersonattemptsand/orrepairstheharddiskdrive.

• ReadallManualsandinstructionscarefullybeforeusingthedevice.

• Donotspillanyliquidorinsertanyobjectintothedevice.

• Usethedevicewithinthespecificationsindicated,includingbutnotlimitedto:power

requirements,temperature,humidity,sunlightandmagnetismfromotherdevicessuchas

computersandtelevisions.

• PleasevisittheRocstorwebsite,www.rocstor.comforfurtherinformationconcerning

specificationsanduseofthedevice.

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GeneralNotices

• Consistentlymakemultiplebackupcopiesofyourdataforyourprotection.Harddiskdrives

aresubjecttofailureatanytime.

• Rocstorage,Inc.shallnotbeheldliableforlossofdataortherestorationorrecoveryof

dataonthedevice.PleaseviewcompleteLimitedWarrantyInformationinthismanualor

ontheRocstorwebsite(www.rocstor.com)forfurtherdetails.

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CapacityDisclaimer

Actualaccessibleharddrivecapacitywillindicateupto10%lowerthanstatedunderdifferent

OperatingSystemsandformatting.

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Thestoragevolumeismeasuredintotalbytesbeforeformatting.Referencestoround

numbersofgigabytesorterabytesareanapproximationonly.Forexample,adiskdrivelabeled

ashaving500GB(gigabytes)hasspaceforapproximately500,000,000bytesbeforeformatting.

Afterformatting,thedrivecapacityisreducedbyabout5%to10%dependingontheoperating

systemandformattingused.

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CareandHandling

ThefollowinginstructionsconcernthepropercareandhandlingofRocpro850Drives.Please

takeamomenttoreviewtheseinstructions.

• Aswithanystoragesolution,itisrecommendedthatalldatabebackedupregularly.

• EnsurethatyoufollowtheproperremovalproceduretodisconnecttheRocprodrive.

• Donotmoveordisconnectthisdevicefromyourcomputerwhileitisreadingorwriting

data.ThismaycausedamagetotheRocprodrive.

• Donotplacethisdevicenearaheatsourceorexposeittodirectflame.

• Donotplacethedevicenearanyequipmentgeneratingstrongelectromagneticfields.

Exposuretostrongelectromagneticfieldsmaycausethedevicetomalfunctionordatato

becorrupted.

• DonotdroporcauseshocktoyourRocprodrive.

• Donotspillanyliquidorinsertanyobjectintothedevice.

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5ROCSTOR‐ROCPRO850usermanual

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• DonotattempttodisassembleandservicetheRocprodriveduringthewarrantyperiod.

• PleasereadtheSafetyNoticesandLimitedWarrantyinformationinthisManualandon

theRocstorwebsite(www.rocstor.com)forfurtherdetails.

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6ROCSTOR‐ROCPRO850usermanual

GENERAL

Introduction

ROCPRO850–FireWire(800/400)eSATAandUSB(1.1/2.0)

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ThenewgenerationofRocproexternalSATAHardDrives

deliversextraordinaryperformanceandreliabilityforboth

MacandPCusers.Specificallydesignedfordemanding

audio/videoprofessionals,thenewRocpro850containsa

fastSATAhighcapacity3.5”driveinastylishandunique

aluminumcasethatcanbestackedormountedvertically.

Withitsbuilt‐inpowersupply,fan‐lessandquietoperation,theRocpro850canbeeasily

movedfromonedesktopenvironmenttoanotherusingtheprovidedcarryingcase.

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ChooseRocstordrivesandstoreyourfuture.

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BoxContents

• Externalharddiskdrive

• Standforverticalmounting

• USBcable

• 9‐pinto6‐pinFireWire800(1394b)cable

• 9‐pinto9‐pinFireWire800(1394b)cable

• eSATAcable

• ACpowercord

• InstallationuserGuide

• Carryingcase

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7ROCSTOR‐ROCPRO850usermanual

MinimumSystemRequirements

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MacUsers:WindowUsers:

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

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*ManycomputersdonotcomewithfactoryinstalledFireWire800oreSATAports.Therefore,

youmayneedtopurchaseaPCI,PCI‐XorPCI‐Expresscardtousetheseports.Rocstoroffersa

varietyofaccessoriestoworkwithPCWindowsorMacbasedComputers.Pleasevisitusat

www.ROCSTOR.com

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Connectors

• FireWire800(IEEE1394b)portx2

• StandardACpowerinputconnection

• ON/OFFpowerswitch

• eSATAPortx1

• USB2.0portx1



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Hardware:eSATA*orFireWire*(400or

800)orUSB(1.1or2.0)port(s.)

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OperatingSystems:MicrosoftWindows

2000,Me,XP,Vista

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Recommendedmemory:512MBRAM

Hardware:eSATA*orFireWire*(400or

800)orUSB(1.1or2.0)port(s.)



Mac:PowerPCorIntelprocessorrunning

MacOS9,X,Leopard

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Recommendedmemory:512MBRAM

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8ROCSTOR‐ROCPRO850usermanual

QUCIKINSTALLATION

HowtoConnecttheInterfaceCables‐ConnectingtheDrive

1. TurnONyourcomputerandwaituntilitfullybootsuptoloadallprograms.

2. ConnectoneendofthepowercorddirectlytotheRocpro850andtheotherendtoanAC

outlet,surgeprotectororbatteryBackup(UPS).

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3. Usingonlyoneinterfacecableatatime,selecttheinterfaceportyouwishtouseonyour

computer.ConnectoneendofthecabletotheRocpro850andtheotherendtothe

computer.Pleasereviewcabletypesonthenextpage:



4. TurntheRocpro850HardDriveswitchON.

5. TheHarddriveispreformattedforPlug‐and‐Playoperation.Afterafewsecondsa

RocstorHDiconwillshowonthe“MyComputer”folderundertheWindowsOS.Under

theMacOS,theRocportHDwillappearonthe“Desktop.”

6. Click(doubleclick)ontheRocstorHDicontoaccessthedrive.

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9ROCSTOR‐ROCPRO850usermanual

CableTypes



FireWire400(IEEE1394a)6‐PinFireWire400connector

• FireWire400cantransferdatabetweendevicesat400Mbits/sec



FireWire800(IEEE1394b)9‐PinFireWire800connector

• FireWire400cantransferdatabetweendevicesat800Mbits/sec



USBsupportsthreedatatransferrates:

• USB2.0:AHi‐Speed(USB2.0)rateof480Mbits/s(60MB/sec)

• USB1.1:AFullSpeedrateof12Mbits/s(1.5MB/sec)

• USB1.0:ALowSpeedrateof1.5Mbits/s(187KB/sec)



SerialAdvancedTechnologyAttachment(SATA)isacomputerbus

primarilydesignedfortransferofdatabetweenacomputerand

storagedevices(likeharddiskdrivesoropticaldrives).The

transferrateforRocpro850isSATA1.5GB/sec.SATAMaximumcablelengthis6.6Ft(2

meters).USBandFireWireallowlongerdistances.



10ROCSTOR‐ROCPRO850usermanual

INSTALLINGYOURDRIVE

AllRocstorharddrivesareformattedasblankFAT32(32‐bitfileallocationtable)volumes

{unlessotherwisestatedonthebox}thatarecompatiblewithmostmodernWindowsand

Macintoshoperatingsystems.TobeginusingyourRocstordrive,simplyconnectadatacable

andpowercord.There’snoneedtoshutdownyourcomputerbecauseyourRocstordriveis

hot‐pluggable.Justplugitinandit’sreadytouse.



Thefirstchoiceyouhavetomakeiswhichoftheprovideddatacablestouse.Thedrivecan

connectdirectlytoanyavailableFireWireorUSBportonyourcomputer,oritcanbeDaisy‐

ChainedtoyourcomputerthroughanothercompatibledevicewithanavailableFireWireport.

TheabilitytoDaisy‐Chainallowsyoutohavemultipledrivesconnectedsimultaneously,greatly

increasingyouravailablestoragecapacity.Daisy‐ChainisonlyavailablethroughFireWireports.



Ifyouintendtousethedriveforadditionalstorageonly—notasastartupdevice(bootable)use

thecablethatprovidesthemaximumthroughputrateforthebusesavailableonyour

computer:Upto800Mbits/secviaFireWire800,480Mbits/secviaUSB2.0,400Mbits/secvia

FireWire400,or12Mbits/secviaUSB1.1.Toavoiddamagingyourhardwareandlosingdata,

neversimultaneouslyconnectthedrivetothecomputerusingmorethanonedatacable.



Rocproasabootabledevice

Ifyouintendtousethedriveasastartupdevice,checkthedocumentationthatcamewithyour

computertoconfirmcompatibilitywiththevariousinterfaces.PowerPC‐basedMacsrequire

FireWireconnectionsforstartupdisks,whereasIntel‐basedMacscanuseeitherFireWireor

USBconnections.



Furthermore,usingthedriveasastartupdevicerequiresinstallinganauthorizedcopyofthe

WindowsorMacoperatingsystem(availableseparatelyfromMicrosoftandApple,

respectively).ToinstalltheMacOS9orOSX,youmustreformatthedriveasaMacOS

ExtendedvolumewithDiskUtility.AnIntel‐basedMaccannotstartfromadeviceformattedon

aPowerPC‐basedMacorviceversa.



DisconnectingYourDrive

NeverdisconnectorturnoffanexternaldrivewhenitsactivitylightisON.Externaldrivesmust

beproperlyunmounted(ordisconnected)toavoiddatalossandpossibledamagetothehard

diskdriveorcomputer.



PC

TheeasiestwaystosafelyunmountanexternalharddriveonyourPCistoright‐clickthedevice

removaliconnexttotheclockinthesystemtray.ThenchooseSafelyRemoveHardware.

Choosetheexternaldeviceyouwanttoremove,andthenclickStop.Analertwillnotifyyouif

thedriveisinusebyanapplication.Ifinusecloseanyopendocumentsorapplicationsonthe

driveandtryagain.Windowswilldisplayanalertwhenyoucansafelydisconnectorturnoffthe

drive.



11ROCSTOR‐ROCPRO850usermanual



Mac

TheeasiestwaytosafelyunmountanexternalharddriveistodragitsFindericontotheTrash.

Analertwillnotifyyouifthedriveisinusebyanapplication.Closeanyopendocumentsor

applicationsonthedriveandtryagain.Whenthedrive’siconnolongerappearsontheFinder’s

Desktopandthedrive’sactivitylightisgreen,youcansafelydisconnectorturnoffthedrive.



ReformattingYourDrive

Asmentionedpreviously,allRocstorharddrivesareformattedasblankFAT32volumes

(otherwisenotedontheretailpackaging)thatarecompatiblewithmostmodernWindowsand

Macintoshoperatingsystems.However,youcanuseyournormaldiskmanagementtoolsto

eraseorreformatthedriveifneeded.Forexample,Windowsusersmaywanttoreformatthe

driveasanNTFS(newtechnologyfilesystem)volume,orMacOSXusersmaywishtoreformat

thedriveasaMacOSExtended(Journal)orUFS(Unixfilesystem)volume.



Pleasenotethatallofyourdatawillbelostifthevolume(HardDrive)isformattedorreformatted.



ReformattingviaPC(Windowbasedcomputers)

Right‐clicktheRocprodriveinthe“MyComputer”folder,thenchooseFormat.Inthedialog

windowthatappears,choosethedesiredcapacity,filesystemandallocationunitsizeandthen

clickStart.



ReformattingviaMac

OpenDiskUtility(/Applications/Utilities).Selectthedriveinthelistattheleft,thenclickthe

Erasetab.Choosethedesiredvolumeformat,specifyaname,thenclickErase.



ImportantNote

Anycable(eSATA,FireWire800,orUSB2.0)insertedbeforethedriveispoweredonhaspriority

overtheothercablesandwillbetheprimaryconnectionmethod,e.g.ifthedriveisconnected

viaFireWire800beforepoweringonthedrive,datawillbetransferredviaFireWire800.

Thedriveshouldonlybeconnectedtoacomputerviaoneinterfaceatatime.Connectionofthe

drivetoacomputerviatwoormoreinterfacesisnotrecommendedandmaypotentially

damageyourRocprodriveanddata.



12ROCSTOR‐ROCPRO850usermanual



HowtoDaisy‐ChainthroughFireWireportstoyourRocproDriveatonetime



Daisy‐Chain(ConnectingMultipleDevices)meansthatdeviceAisconnectedtodeviceBanddevice

BisconnectedtodeviceCandsoforth.AllconnectionsaremadeonlythroughFireWireports.



• Donotmixinterfaces.SelectFireWireportsonly.Forexample,donotuseUSBand

FireWiretoDaisy‐Chain.

• MixingFireWire400and800connectorstoDaisy‐Chainwillreducethetransferspeedto

FireWire400.

• Daisy‐Chainallowsyoutoconnectmultipledevices,suchascameras,externalread/write

drivesandotherexternaldevicessuchasharddiskdrivetoyourcomputerviaFireWire

ports.



13ROCSTOR‐ROCPRO850usermanual

PARTITIONINGANDFORMATTINGTHEROCPRODRIVEONAMACOS



AllRocstordrivesarefactoryformattedwithFAT32,unlessotherwisestatedonthebox.



WARNING:FormattingandPartitioningtheRocproDrivewilldestroyallofitsdata.Toprotect

yourdata,backitupbeforeformattingorpartitioningthisdevice.



IMPORTANTNOTES:



1. Allprogramsshouldbeclosedbeforebeginning.

2. ConnecttheRocstorharddiskdrivetoyourcomputerusingtheappropriatecables.

3. TurnONtheRocstorharddiskdrive.SomeRocstorHDsarebus‐poweredandturnON

automatically.LookforaBlueorGreenlight.

4. “Click”meansleftclick.“RightClick”willbesolabeled.

5. Somecomputersaresetsoasingle“click”willperformthetask,suchasopeninga

window.Dependingonyourmousesetting,youmayhavetodoubleclicktogettothe

nextwindow.Ifasingleclickdoesnotopenthenextwindow,pleasedoubleclick.



INSTRUCTIONSFORPARTITIONINGANDFORMATINGFROMFAT32toHFS+:



1. ConnecttheRocstordrivetothecomputerviaaport.

2. ThedrivewillappearasaniconontheDesktoponthemiddlerightside.Theiconwill

representthemethodofconnection(USB,FireWireandSATA).



14ROCSTOR‐ROCPRO850usermanual



Note:IftheHardDriveisconnectedviaUSBport,thedesktopwouldindicatetheUSB onthe

“MacintoshHD”icon.Thesameprocedureswouldalsoapplytothefollowingsteps.



3. Oncetheiconappearsonthe“Desktop”clickonthe“MacintoshHD”icon.



4. Inthe“MacintoshHD”menu,clickonthe“Applications”icon.



15ROCSTOR‐ROCPRO850usermanual

5. Inthe“Applications”menu,clickonthe“Utilities”icon.



6. Inthe“Utilities”menu,clickonthe“DiskUtility”icon.



16ROCSTOR‐ROCPRO850usermanual

7. Ontheleftsideofthe“DiskUtility”menuisalistofavailabledrives.Onewillbethe

Rocstordrive.Clickontheiconshowingthediskcapacity.



8. YouarenowintheRocportmenu.Clickonthe“Partition”tabandthenclickthe

“Current”tabunder“VolumeScheme.”Adropdown“Partition”menuwillappear.

9. Inthe“Partition”menu,youmayselectanynumberofpartitionsavailableunder

“VolumeScheme.”

10. IfyouareusingPantherproceedto#13below.



17ROCSTOR‐ROCPRO850usermanual

11. IfyouareusingTiger,clickonOptionsonthelowercenterofthewindow.Selectthe

PartitionSchemeforyourRocstordrive.Suggestyouselect“ApplePartitionMap”then

clickOK.



18ROCSTOR‐ROCPRO850usermanual

12. VolumeInformation:selectanameforyourdrive.



13. Format:Clickoneitherthe“Format”areaortheBlueup/downarrows.SelectMacOS

extended(journal).

14. Afterselectingthetypeofformat,clickthe“Partition”tabinthelowerrightofthe

screen.Onthenextscreen,PartitionDisk,click“Partition”again.



19ROCSTOR‐ROCPRO850usermanual

15. Thedrivewillbegintoformatanduponcompletion;thesameiconthatfirstappearedon

theDesktopwillreappearwithyourdesignednameontheDesktop.



16. YoucannowExitorclosetoreturntothedesktop.



20ROCSTOR‐ROCPRO850usermanual



PARTITIONINGANDFORMATTINGTHEROCPRODRIVEONWINDOWS2000,XPANDVISTA



AllRocstordrivesarefactoryformattedwithFAT32.



WARNING:FormattingandPartitioningtheRocproDrivewilldestroyallofitsdata.Toprotect

yourdata,backitupbeforeformattingorpartitioningthisdevice.



IMPORTANTNOTES:



1. Allprogramsshouldbeclosedbeforebeginning.

2. ConnecttheRocstorharddiskdrivetoyourcomputerusingtheappropriatecables.

3. TurnONtheRocstorharddiskdrive.

4. TheinitialgoalistoreachtheControlPanel.Ifyouknowhowtogetthere,skipthissection

andgodirectlytoInstruction1(InstructionsforPartitioningandFormattingfromFAT32to

NTFS.)Afastwayofreaching“DiskManagement”istorightclick“MyComputer”iconand

clickon“Manage”inthedropdownmenu.Thenextwindowis“ComputerManagement.”

Intheleftmenu,click“DiskManagement.”

5. TheultimategoalistoreachDiskManagement.Ifyouknowhowtogetthere,skipthis

sectionandgodirectlytoInstruction4(InstructionsforPartitioningandFormattingfrom

FAT32toNTFS).

6. DuetodifferentviewsthatarepossibleonWindowsoperatingsystems(2000,XP,Vista),

wewillprovidevariouswaysofreachingtheControlPanel.

7. “Click”meansleftclick.“RightClick”willbesolabeled.

8. Somecomputersaresetsoasingle“click”willperformthetask,suchasopeningawindow.

Dependingonyourmousesetting,youmayhavetodoubleclicktogettothenextwindow.

Ifasingleclickdoesnotopenthenextwindow,pleasedoubleclick.



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Rocstor ROCPRO 850 User manual

Brand: Rocstor

Model: ROCPRO 850

Category: External hard drives

Type: User manual

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Rocstor ROCPRO 850 User manual

Rocstor ROCPRO 850 User manual

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