Intermec Trakker Antares 2420 User manual

FasTrak User's Guide

Prophet 21 FASPAC 5.0

1

The documentation in this publication is provided pursuant to a Sales and Licensing Contract for the

Prophet 21 System entered into by and between Prophet 21 and the Purchaser to whom this documentation is

provided (“License Agreement”). In addition, the licensed software to which this documentation refers may be

supported in accordance with a customer support agreement by and between the same parties (“Support

Agreement”). All warranties, conditions of use, transfer restrictions, and other provisions in the License

Agreement or Support Agreement which are applicable to Licensed Software, are applicable to this

publication. In addition, this publication may include inadvertent technical inaccuracies or typographical

errors for which Prophet 21 is not responsible. Changes may be periodically made to this publication;

these changes will be incorporated in new editions of the publication. Any questions about the

material contained in the publication should be addressed to the Prophet 21 Customer Support

Department at http://customer.p21.com

.

Nothing in this statement amends or extends the terms of your agreement with Prophet 21 including any

warranties that may be included in our products. Warranties for such agreements are set forth in your

agreement with Prophet 21.

Improvements and/or changes to the Licensed Software described in this publication may be made by

Prophet 21 at any time without notice.

6/22/04

Prophet 21 Faspac

Prophet 21 is a registered trademark of Prophet 21, Inc.

All other trademarks and registered trademarks are the property of their respective companies.

Table of Contents

Introduction ....................................................vii

About This Manual ...............................................vii

Related Publications ..............................................viii

Conventions Used in this Guide .....................................viii

1 Overview of the TRAKKER ......................................1-1

Package Contents ................................................1-2

Features........................................................1-5

Keypad .....................................................1-6

Cursor/Arrow Keys ...........................................1-7

Suspend/Resume Key .........................................1-7

Screen......................................................1-8

Function Keys ...............................................1-8

Display Icons ................................................1-9

Audio Signals...............................................1-10

Serial Port..................................................1-10

Batteries ...................................................1-11

Precautions and Warnings ........................................1-11

2 Using the TRAKKER for the First Time ............................2-1

Set Up the Communications Dock ...................................2-2

Charge the Batteries ..............................................2-5

Turn on the TRAKKER ...........................................2-6

Set Up the TRAKKER.........................................2-7

Adjust the TRAKKER Settings ..................................2-9

SettheDateandTime.........................................2-9

Connect to the Host Server........................................2-12

Contact the FASPAC Customer Service Line ......................2-13

Establish FASPAC to TRAKKER Communications ................2-14

Download from Host to Trakker (UTIL/TRAK/TKRD) ..........2-14

Download the INI Files ....................................2-16

Connection Failures.......................................2-18

Download the FASPAC Application Programs.....................2-19

Download a CSO File .....................................2-19

Download a CSATL File...................................2-20

Download a CSPHY File ..................................2-21

Close the FASPAC Server Port .................................2-22

FPD/318-03 iii

Learning About the FASPAC FasTrak Programs ......................2-23

Menus.....................................................2-23

Help Screens ...............................................2-24

Programs ..................................................2-24

Add Screens.............................................2-25

Browse Screens ..........................................2-26

Transmit Screens .........................................2-27

Bar Code Labels ................................................2-28

Remote (Off-Site) Locations ...................................2-29

Customer Contract Label...................................2-29

Customer Bin Label.......................................2-29

Local (On-Site) Locations .....................................2-30

Location Label...........................................2-30

Container Tag Label ......................................2-31

3 Operation......................................................3-1

Upload from Trakker to Host (UTIL/TRAK/TKRS) ....................3-3

Remote Operation................................................3-5

Convert Scan Orders Menu (cso.bin)..............................3-5

1Add...................................................3-5

2 Browse ................................................3-7

3 Transmit ...............................................3-8

Local Operation ................................................3-11

Scan Putaway Menu (csatl0.bin) ................................3-11

1Add..................................................3-11

2 Browse ...............................................3-12

3 Transmit ..............................................3-14

Scan Physical Inventory Menu (csphy.bin) ........................3-16

1Add..................................................3-16

2 Browse ...............................................3-17

3 Transmit ..............................................3-19

Connection Failures ..........................................3-21

Process Trakker Files (UTIL/TRAK/TKKR)..........................3-22

CSO Files ..................................................3-22

CSO Error Report ........................................3-26

Which Warehouse is Used .................................3-28

Where does the Pick List Print ..............................3-28

ATL Files ..................................................3-29

ATL Report .............................................3-32

Error Messages ..........................................3-32

PHY Files..................................................3-34

PHY Report .............................................3-36

Error Messages ..........................................3-37

ALL Files ..................................................3-39

Change the Modem Number ......................................3-40

Check the Battery Power .........................................3-41

Recharging .................................................3-42

Tips ......................................................3-42

Change the Main Battery Pack .....................................3-43

TABLE OF CONTENTS

iv FPD/318-03

SettheDateandTime ...........................................3-46

Adjust the Beep Volume .........................................3-48

Adjust the Screen Display Contrast .................................3-49

Check Disk Space...............................................3-50

4 Troubleshooting ................................................4-1

Typical Problems ................................................4-1

Reboot the TRAKKER............................................4-4

Appendix A....................................................A-1

Modem Connect ................................................A-1

Contact the FASPAC Customer Service Line ......................A-2

Establish FASPAC to TRAKKER Communications .................A-3

Download from Host to Trakker (UTIL/TRAK/TKRD) ...........A-3

Download the INI Files ....................................A-5

Connection Failures .......................................A-7

Close the FASPAC Server Port .................................A-8

Appendix B ....................................................B-1

Install Communications Software ...................................B-1

Install the Files on a PC........................................B-2

Create a Shortcut .............................................B-3

Download Communication Programs to the TRAKKER ..............B-5

Configure the TRAKKER ..................................B-5

Check the Communication Settings in the FileCopy Utility ........B-7

Download the Communications Programs .....................B-10

Appendix C....................................................C-1

Upgrade the TRAKKER 2400 Series Firmware ........................C-1

Install the Files on a PC........................................C-1

Install the Firmware on the TRAKKER ...........................C-2

Troubleshooting .............................................C-5

Upgrade Notes...............................................C-5

Appendix D....................................................D-1

Configure a TRAKKER 2425 to Function as a 2420 ....................D-1

Appendix E ....................................................E-1

Bar Code Reference ..............................................E-1

TRAKKER Configuration......................................E-1

TRAKKER FASPAC Application Programs .......................E-4

Appendix F ....................................................F-1

Cable Connections ...............................................F-1

Cabling.....................................................F-1

Communications Dock ........................................F-1

Direct Communications ........................................F-2

Phone Connections ...........................................F-2

TABLE OF CONTENTS

FPD/318-03 v

TABLE OF CONTENTS

vi FPD/318-03

Introduction

This manual provides the instructions for setting up and using your TRAKKER®

Antares™ 2420/2425 terminal in data collection mode with the FASPAC®

FasTrak module. If you are using a TRAKKER 2425, this manual assumes you

are not using it with the FASPAC Radio Frequency applications. You can find

more detailed information about the terminal in the TRAKKER Antares 2420 and

2425 Hand-Held Terminal User’s Manual from Intermec.

About This Manual

This manual includes the following chapters and appendices.

Chapter 1, Overview of the TRAKKER—Summarizes the features of the

TRAKKER terminal. Please read this chapter first.

Chapter 2, Using the TRAKKER for the First Time—Explains how to set up your

TRAKKER and use it for the first time.

Chapter 3, Operation—Explains how to use the FASPAC FasTrak programs and

transmit data to FASPAC.

Chapter 4, Troubleshooting—Provides solutions for common problems you may

encounter.

Appendix A, Modem Connect—The procedure for connecting to the host through

modems instead of through a direct connection.

Appendix B, Install Communications Software—The procedures for installing the

communications programs from the TRAKKER disks to a PC, and for

downloading the communications programs from the PC to the TRAKKER.

Appendix C, Upgrade the TRAKKER Firmware—Instructions for installing

TRAKKER firmware upgrades from Intermec.

FPD/318-03 vii

Appendix D, Configure a TRAKKER 2425 to Function as a 2420—Instructions

for converting a 2425 terminal to a 2420 terminal, and for converting it back to a

2425 terminal.

Appendix E, Bar Code Reference—Lists all bar codes used in this manual.

Appendix F, Cable Connections—Describes cables and connectors used.

Related Publications

FASPAC Bar Coding Implementation Guide—Includes an overview of bar codes,

how they are used, and the procedures for implementing bar coded operations in

local distributor warehouses and remote customer sites.

Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s

Manual—Includes detailed information about the TRAKKER Antares 2420/2425

data collection terminals.

FASPAC Radio Frequency Applications User’s Guide—Includes setting up and

using the FASPAC Radio Frequency applications with the TRAKKER Antares

2425 data collection terminal. RF applications include receiving, putaway,

picking, shipping, and physical inventory.

Conventions Used in this Guide

The following conventions are used in this guide.

•

The phrase “Press Enter” is the same as “Press Return.”

•

Bold font indicates a key you press or text you type.

•

Ctrl-C indicates two keys that you press simultaneously.

•

<Bold Italic font> in brackets indicates a variable you replace.

•

Italic font indicates a new term or a reference to another book or section.

Note: Contains additional information about the topic being discussed.

âOPTION Users Only: Contains information for users of a specific option

only, such as Manufacturing.

Caution! Alerts you to a situation that could cause damage to the data or system.

INTRODUCTION

viii FPD/318-03

1

Overview of the TRAKKER

This chapter will help you become familiar with the TRAKKER

2420/2425 terminal, including the meaning of the display icons

and audio tones, and using the terminal’s keypad.

Please read this chapter before you use the terminal.

The primary function of the TRAKKER Antares data collection terminal is to

record bar coded information. We use it to collect information for warehousing

and customer bin stocking operations. The full function keyboard allows you to

manually enter information that cannot be scanned into the device.

After you have collected information with the TRAKKER, you upload it to your

FASPAC system for subsequent validation and processing by the FASPAC

FasTrak programs.

FASPAC supports two models of the TRAKKER Antares terminals.

FPD/318-03 1-1

•

The model 2420 captures data through its built in scanner and keyboard.

The data is transmitted from the 2420 to the FASPAC system by placing

the 2420 into a communications dock. The communications dock is

connected to a serial port on the FASPAC system using a standard serial

cable. Data can also be transmitted by modem.

•

The model 2425 has the same capabilities as the 2420, and also supports

real-time RF communications with the FASPAC system through a radio

frequency network.

Note: If you will be using the TRAKKER 2425 terminal for RF applications,

refer to the Radio Frequency Applications User’s Manual.

Package Contents

When you receive your package from Faspac Systems, Inc., please check the

contents. You should have received the following items, depending on what you

purchased.

•

One or more TRAKKER Antares terminals, model 2420 or 2425

For each TRAKKER terminal:

–

One hand strap or holster

–

One or two main battery packs (one is installed in the TRAKKER)

•

One or more battery chargers

1-2 FPD/318-03

OVERVIEW OF THE TRAKKER

•

One or more TRAKKER Antares TD2400 Communications Docks or

Optical Link Adapters

For each dock or adapter:

–

One 15-foot RJ45 serial cable

–

Two connectors: one RJ009 B/F and one RJ009 B/F-X

–

One power supply and one power cord

•

For modem connect, one or more external modems

FPD/318-03 1-3

PACKAGE CONTENTS

•

One Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal

User’s Manual

•

At least one Faspac FasTrak User’s Guide.

•

Other Intermec documentation, including safety documents, scan module

documents, and optional accessory documents

•

Two 3½-inch diskettes containing all program files

Note: Save the boxes and shipping material in case you need to store or ship the

TRAKKER terminal.

If you did not receive all of the items that you ordered, call the FASPAC

Customer Service Line.

1-4 FPD/318-03

OVERVIEW OF THE TRAKKER

Features

The TRAKKER Antares terminals are ergonomically designed to make data

collection easy. They include the following features:

•

Scan module accessory for bar code data collection.

•

CGA-compatible display angled for easy viewing.

•

Keypad with 56 keys to support data collection.

•

An internal hard drive (C:).

•

Rechargeable lithium-ion battery pack for main power, and rechargeable

NiCad backup battery for memory backup.

On the 2425 terminal, an adjustable antenna that supports 2.4 GHz radio

frequency communications.

The TRAKKER terminal is a mini-computer; it has its own memory, hard disks,

and operating system (OS). All programs are loaded on the C drive on the

terminal. Diagnostic routines are also available from the operating system.

FPD/318-03 1-5

FEATURES

Keypad

The TRAKKER terminal has several special keys that are used to enter

characters or perform unique functions.

The TRAKKER keypad is color-coded for ease of use. Characters, symbols, and

function keys are printed on or above the keys. The key combinations are easily

identified by the color combinations, which are listed in the following table.

POSITION ON KEYPAD COLOR TO TYPE THE CHARACTER

Middle of the key White Press the key

Left side above the key Orange

Press the orange

) key, then the character key

Centered above the key Green

Press the green

u key, then the character key

Right side above the key Blue

Press the blue

( key, then the character key

1-6 FPD/318-03

OVERVIEW OF THE TRAKKER

Cursor/Arrow Keys

TO USE THIS KEY PRESS DESCRIPTION

Arrow up [ Moves the cursor up one row or line.

Arrow down { Moves the cursor down one row or line.

Arrow right } Moves the cursor one character to the right.

Arrow left ] Moves the cursor one character to the left.

Suspend/Resume Key

The Suspend/Resume key q is the on/off switch for the TRAKKER. When you

turn it off, the terminal does not actually shut off. It goes into a Suspend mode,

which is referred to as “off” in this manual.

In Suspend mode, the TRAKKER continues to power all memory and turns off

the power to the scanner and display screen.

Note: When you turn on the TRAKKER, it resumes exactly where you left off.

However, if the batteries lose power, the TRAKKER re-boots and loses the date

and time.

FPD/318-03 1-7

FEATURES

Screen

The TRAKKER screen size is 16 lines with a length of 20 characters per line.

All FASPAC programs are displayed in double height character mode, which

brings the screen size to 8 lines with a length of 20 characters per line.

Function Keys

The FASPAC application programs use function keys F1, F2, F3, F4, and F5.

Other key combinations that may be required include:

•

CAPS LOCK: Press )Z.

•

ALT KEYS (indicated by orange lettering): Press ) and then the

character key under the orange print. For example, to back up press )

<

•

CTRL KEYS: Press = and then the character key.

•

SHIFT KEYS (indicated by green lettering): Press ? and then the

character key under the green print. For example, to enter % press ?5.

1-8 FPD/318-03

OVERVIEW OF THE TRAKKER

Display Icons

Various icons are displayed in the top line of the terminal screen to indicate the

current status of special keys, battery power, saving data, and radio frequency

and network communications.

ICON NAME KEY PRESSED DESCRIPTION

[ Ctrl = The first key in a combination. It is stored in

the keypad buffer until you press a second

key.

When you press a second key, the key

combination is entered and the icon

disappears.

Shift ) The first key in a combination. It is stored in

the keypad buffer until you press a second

key.

When you press a second key, the key

combination is entered and the icon

disappears.

Caps Lock )Z Type all alphabetic characters as uppercase

characters.

Press these keys to enable and disable Caps

Lock.

Function

Left

) The first key in a combination. It is stored in

the keypad buffer until you press a second

key.

When you press a second key, the key

combination is entered and the icon

disappears.

Function

Right

( The first key in a combination. It is stored in

the keypad buffer until you press a second

key.

When you press a second key, the key

combination is entered and the icon

disappears.

Battery na Appears when one or both batteries have a

low power charge, whether the terminal is

turned on or off.

•

If the icon is solid and the terminal beeps

every 15 seconds, the main battery pack

has about 5 to 45 minutes of power left.

•

If the icon blinks, the backup battery

charge is low.

•

If the icon blinks and the terminal beeps

every 15 seconds, both battery charges

are low.

The icon disappears when the batteries are

charged.

FPD/318-03 1-9

FEATURES

Audio Signals

The TRAKKER has a beeper and internal speakers that produce audio signals

(beep sequences) as you use the terminal.

The following table lists the beep sequences and what they mean.

BEEP SEQUENCE WHAT IT MEANS

Low beep You entered a valid command, or the data you

entered was successfully stored.

High beep You entered valid data, the terminal decoded a bar

code, or the terminal decoded the last row of a

two-dimensional symbology bar code.

Three low beeps You scanned or entered an invalid command or data.

Four low beeps You turned on the terminal and the power-on self test

(POST) completed successfully.

Low beep, high beep, low beep,

high beep

You turned on the terminal and the power-on self test

(POST) failed.

Click You pressed a key or scanned a two-dimensional

symbology bar code.

Low beep every 15 seconds The main battery is low. Replace or recharge the

battery.

Note: You can change the beep volume to meet the needs of your environment

(such as making it louder in a warehouse). See page 3-48.

Serial Port

The serial port on the bottom of the TRAKKER connects to the serial port on the

communications dock. TRAKKER signals are converted to serial signals and

then transmitted through this connection to FASPAC.

The TRAKKER also receives programs from FASPAC through the serial port.

1-10 FPD/318-03

OVERVIEW OF THE TRAKKER

Batteries

There are two types of batteries in the TRAKKER terminal:

•

Main battery pack—The main power source for operating the terminal.

The charge typically lasts from six to eight hours.

•

Backup battery—The power source for flash memory and the real-time

clock when the main battery is removed from the TRAKKER. When

charged, it will last for up to five years.

Precautions and Warnings

Please observe the following precautions before you set up and operate your

TRAKKER terminal.

•

Do not look directly into the window area of the scanner or at a reflection

of the laser beam while it is scanning. Exposure to the laser beam could

damage your eyesight.

•

Do not remove the main battery pack while the terminal is turned on. You

may lose data.

• Do not remove the backup battery. Data will be lost.

•

If you have been using the terminal in a cold temperature environment and

need to recharge it, let the battery packs warm up for half an hour before

you recharge them.

FPD/318-03 1-11

PRECAUTIONS AND WARNINGS

1-12 FPD/318-03

OVERVIEW OF THE TRAKKER

Page is loading ...

Intermec Trakker Antares 2420, Trakker Antares 2425 User manual

Related papers

Other documents