AIR-TRAK
®
HANDSET
SET-UP
GUIDE
Air-Trak® Handset Set-up Guide
Page 2 of 13
Table of Contents
Stage I - Phone. Preparation
Step 1 - Charge battery ---------------------------------------------- Page 5
Step 2 - Enable security ---------------------------------------------- Page 5
Step 3 – Set correct date ---------------------------------------------- Page 5
Step 4 - Set GPS privacy ---------------------------------------------- Page 6
Step 5 - Test GPS receiver ---------------------------------------------- Page 6
Step 6 - Remove unneeded Java programs ----------------------------- Page 6
Step 7 - Update phone number on Line 1 ----------------------------- Page 7
Stage II – Application Assignment
Step 1 – Submit list of phones to Air-Trak ----------------------------- Page 8
Step 2 – Air-Trak assigns application ------------------------------------- Page 8
Stage III – Application Download and Installation
Step 1- Download Air-Trak ---------------------------------------------- Page 9
Step 2- Install Air-Trak ---------------------------------------------- Page 9
Stage IV – Application Activation
Option 1 - Auto-Activation ---------------------------------------------- Page 10
Option 2 - Manual Activation ---------------------------------------------- Page 11
Stage V - Phone Properties Update
Step 1 – Set up Power-up ---------------------------------------------- Page 12
Step 2 – Create Shortcut ---------------------------------------------- Page 12
Stage VI - Track your phone
What’s next? ---------------------------------------------- Page 13
Air-Trak® Handset Set-up Guide
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Before you begin:
There are a few requirements your phone needs in order to track.
Application Minimum Requirement:
Fully charged battery
Application Provisioning Requirements:
Network Carrier: Sprint Nextel
Data access plan
IP address, preferably public IP address
Air-Trak plan from Sprint Nextel
Activation Requirements:
Active Phone number
Air-Trak account ID
Activation code
Phone menu and navigation controls:
This guide makes references to various phone menu control and navigation keys. Please review
the figure on the following page for an explanation of the control keys you will need to use during
the Air-Trak installation process.
The idle screen, also known as main or home screen, is referenced. To access the idle
screen, press the red end/home key (hang-up key) one or more times until “NEXTEL” and the time
and date appear.
The cursor key, also known as the navigation key, is used to scroll up and down the menu
choices.
The soft keys are used to perform the actions displayed in the lower left and right corners of
the screen; these actions will change with various screen displays and menus.
Air-Trak® Handset Set-up Guide
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Key controls on a Motorola iDEN phone
Air-Trak® Handset Set-up Guide
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Stage I – Phone Preparation
Objective: Before installing and running the tracking application on your phone, some
preparation is required to configure the handset. The following steps will guide you through the
process of making you handset ready to receive and run the Air-Trak application.
Step 1 - Charge battery
1- Remove the battery door.
2- Insert the top of the battery into the battery area.
3- Replace the battery door and press it gently until you hear a click.
4- Plug the phone’s charger into an electrical outlet.
5- Plug the other end of the charger into the accessory connector.
6- Proceed on once the battery is fully charged.
Step 2 - Enable security setting
1- From the idle screen, press the menu button.
2- Scroll to Net and press OK.
3- If the phone prompts you with the message ‘security is not enabled’ proceed with enabling
security.
4- If the phone does not prompt you with the message ‘security is not enabled’ proceed with the
following steps.
a. Press and hold the menu key down until you get Browser Menu on the screen.
b. Scroll down to Advanced and press OK.
2- Scroll to Restart UP Browser and press OK. If the phone does not ask you to enable
security, then security has been enabled.
Step 3 - Verify that the phone date and year settings are correct
1- From the idle screen, press the menu button
2- Scroll to Settings and press OK.
3- Scroll to Display/Info and press OK.
4- From Display/Info, scroll to Clock and press OK.
5- Verify that the Year value is correct.
6- If the Year is not correct, proceed as follow:
a. Scroll to Year and press OK.
b. Use the DELETE soft key to backspace over the incorrect value.
Air-Trak® Handset Set-up Guide
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c. Use the numeric keypad to enter the correct year.
d. Press OK when finished.
Note: Your phone may obtain date and year from the network, making their values not editable.
Step 4 - Set GPS privacy to unrestricted
3- From the idle screen, press the menu button.
4- Scroll to GPS and press OK.
5- Scroll to Privacy and press OK.
6- Scroll to Unrestricted and pressOK.
Step 5 - Test the GPS receiver
1- From the idle screen, press the menu button.
2- Scroll to GPS and press OK.
3- Scroll to Position and press OK.
4- Press the Rfrsh soft key. The screen will display Scanning For Satellites.
5- Once the GPS has acquired a fresh position, the screen will display the position information.
Notes:
1- To complete this task, the phone must be visible to GPS satellites. Ideally, the phone
must be outdoors, with an unobstructed view of the sky. If the handset is in a vehicle or
in a building, it is always better to place it near a window.
2- GPS date and time are displayed in Greenwich Mean Time (GMT) rather than your
local time.
Step 6 - Remove unneeded Java programs
By removing unneeded applications, you simplify both the Java Apps menu and the process of
running Air-Trak. Furthermore, you free up space to store data if and when your phones goes out of
coverage. Please do not remove Download Apps and Java System for they are required to
download and run the Air-Trak application on your phone. Please follow these steps to remove
unwanted Java applications:
1- From the idle screen and press the menu button.
2- Scroll to Java Apps and press OK.
3- Scroll to the application you want to remove and press the menu key.
4- Scroll to Deinstall or Remove and press OK.
5- A confirmation screen displays. Press Yes.
6- A warning screen displays. Press OK.
7- A progress screen will display. When your phone has finished removing the application,
Air-Trak® Handset Set-up Guide
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press the Done soft key.
8- Repeat the last 7 steps as many times as necessary.
Step 7 - Update phone number on Line 1
There are 2 methods to update Line 1 on your handset. Thefirst one consists of calling the phone
number, which will automatically populate Line 1 with the provisioned phone number. You can also
complete this update byfollowing these steps:
1- From the idle screen, press the menu button.
2- Scroll to My Info and press OK.
3- The screen will display the phone number that is on Line 1. If the phone number is wrong or
inexistent, follow these steps to update the phone number:
a. Press the Edit soft key.
b. Scroll to Line 1 and press OK.
c. Enter the phone number.
d. Press OK.
Air-Trak® Handset Set-up Guide
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Stage II – Application Assignment
Objective: A major step toward assigning the Air-Trak application to your phones involves Air-
Trak’s Customer Support department. Our team will assign the Air-Trak phone application to
each of your active phones, making it available for download.
Step 1 – Submit list of phone information to Air-Trak
To facilitate the rest of your set-up process, it is highly recommended to submit a list of your
phone numbers with their respective public IP addresses and SIM ID’s. This list can be obtained
directly from your Sprint account representative.
Email your list to support@air-trak.com. If you need any assistance accomplishing this task, please
feel free to call our Customer Support line at 877.247.8725.
Step 2 – Air-Trak assigns application to phones
Air-Trak Customer Support team will assign the appropriate application to your phones. Upon
completion, you will be able to download the application to each handset.
Air-Trak® Handset Set-up Guide
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Stage III – Application Download and Installation
Objective: At this point, you are ready to download and install the Air-Trak application on your
handset. The following steps will guide you through the download and install processes.
Step 1- Download Air-Trak
1- From the idle screen, press the menu button.
2- Scroll to Java Apps and press OK.
3- Scroll to Download and press OK.
4- During initialization and authentication, Download Apps splash screen will appear first,
followed by the download progress screen. Finally, the Download Apps main menu will be
displayed.
5- Scroll to New Purchases and press OK.
6- Scroll to Air-Trak and press OK.
7- When the AppDetails screen appears, press the GET IT soft key.
8- When the download is complete, a Thank You screen will appear with installation
instructions.
9- Press the EXIT soft key to proceed.
Step 2- Install Air-Trak
1- From the idle screen, press the menu button
2- Scroll to Java Apps and press OK.
3- Scroll to Air-Trak and press OK.
4- Installing Suite screen will show installation progress.
5- UnderGrant Access? screen, you will see the message “Air-Trak Requests App Auto
Invocation Permissions”
6- Press the Grant soft key.
7- Grant Request screen will display, scroll to Always and press OK.
8- Installing Suite screen will show install progress.
9- Once the installation is complete, press the Done soft key.
10- Air-Trak icon should now be listed under Java Apps menu.
Air-Trak® Handset Set-up Guide
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Stage IV – Application Activation
Objective: You have download and installed Air-Trak application to your phone. You are now
ready to activate Air-Trak service on Air-Trak system.
There are 2 activation options available to you:
Manual activation: The phone prompts you to key in activation data before it registers on
Air-Trak system. Air-Trak Customer Support team provides activation data when you set
up your account.
Auto-activation: The application will acquire information from the handset autonomously
during launch. The phone will then send this information to the Air-Trak servers and
register itself with the service. Auto-activation is only possible after your submit a list of
your phone numbers with their respective SIM ID’s and IP addresses to Air-Trak (see
Stage II, Step I for more details.) This activation mode is also known as NCAAP
Activation. If auto-activation fails, an error will be generated and you will be required to
perform a Manual activation.
Option 1 – Auto-Activation
1- From the idle screen, press the menu button.
2- Scroll to Java Apps and press the OK soft key.
3- Scroll to AirTrak and press the OK soft key.
4- Air-Trak logo will be displayed on the screen for 3 seconds.
5- A Sending Activation Information… progress bar will display.
a. If auto-activation is successful:
i. Air-Trak main menu screen will be displayed.
ii. Place the phone in a location that has a clear view of the sky.
b. If the activation is not successful:
i. An error message will show up asking you to proceed with manual
activation.
ii. Press DONE soft key.
iii. At the prompts, enter the following information obtained from Air-Trak:
PTN all phone number 10 digits
Account ID
Activation Code
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Option 2 - Manual Activation
1- From the idle screen, press the menu button.
2- Scroll to Java Apps and press the OK soft key.
3- Scroll to AirTrak and press the OK soft key.
4- Air-Trak logo will be displayed on the screen for 3 seconds.
5- At the prompts, enter the following information obtained from Air-Trak:
c. PTN all phone number 10 digits
d. Account ID
e. Activation Code. Use the cursor key to move between fields, and press the Back
Key to delete numbers.
Please ensure that all fields are properly populated before proceeding.
6- Press the Send soft key once.
7- A Sending Activation Information… progress bar will display.
a. If the activation is successful, the Air-Trak main menu screen will be displayed.
b. Place the phone in a location that has a clear view of the sky.
8- If the activation is not successful, an error message will show up.
Air-Trak® Handset Set-up Guide
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Stage V - Phone Properties Update
Objective: There are a few more steps to enhance the overall phone’s usability and ease the
interaction with the Air-Trak application. The first step will set up Air-Trak as the power-up
application, allowing the phone to launch the application when the user turns it on. By creating a
shortcut on the main screen, launching Air-Trak will require one key touch only.
Step 1 - Power-up set-up
1- From the idle screen, press menu button.
2- Scroll to Settings and press OK.
3- Scroll to Personalize and press OK.
4- Scroll to Power Up and press OK.
5- The screen displays App: Default Ready; press OK.
6- Scroll to Air-Trak and press OK.
7- Power Up menu will read App: Air-Trak.
Step 2 - Shortcut Set-up
1- From the idle screen, press menu button.
2- Scroll to Settings and press OK.
3- Scroll to Personalize and press OK.
4- Scroll to Right Sftkey and press OK.
5- Scroll to Air-Trak and press OK.
6- Right Sftkey menu will read Air-Trak.
7- Press Back twice, the main menu soft key is now set to launch Air-Trak or press the
End/Hung Up key once.
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Stage VI – Track your phone
What’s next?
Once the phone has activated successfully, the unit will then try to communicate with the GPS
chipset. The service will automatically begin communicating with the GPS and send a position
report, as soon as the GPS has acquired a location fix and the data is available to the Air-Trak
application see Operating the Phone with Air-Trak Running.
Depending upon the configuration settings, which are sent to the phone at activation, the
application will begin sending position reports. During a phone call or direct-connect session,
position report data will neither be sent nor collected. When the call has terminated, the service will
begin sending position reports again with no user interaction required.
Your phone has been fully set-up. Please log in to your Enterprise Display account to complete all
your tracking and reporting activities.
If you need any assistance, please contact our Customer Support team at 877.247.8725 or email
support@air-trak.com.
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