Intermec T2420 User manual

TRAKKER

Antares

®

2420 and 2425

Hand-Held Terminal

P/N 064024-006

User’s Manual

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Intermec Technologies Corporation

6001 36th Avenue West

P.O. Box 4280

Everett, WA 98203-9280

U.S. service and technical support: 1.800.755.5505

U.S. media supplies ordering information: 1.800.227.9947

Canadian service and technical support: 1.800.688.7043

Canadian media supplies ordering information: 1.800.268.6936

Outside U.S. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to

operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any

other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.

 1999 by Intermec Technologies Corporation

The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, Antares, Adara, Duratherm, EZBuilder,

EasyCoder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or registered

trademarks of Intermec.

Throughout this manual, trademarked names may be used. Rather than put a trademark ( or ) symbol in

every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to

the benefit of the trademark owner, with no intention of infringement.

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Manual Change Record

This page records the changes to this manual. The manual was originally released as version 001.

Version Date Description of Change

002 July 1997 This manual was changed to add information about the TRAKKER Antares

2420 terminal and to document the new firmware version. The new information

includes:

• The TRAKKER Antares 2420 terminal and features.

• RS-232 serial communications on the TRAKKER Antares 2425 terminal.

• TRAKKER Antares firmware version 2.10.

• Multiple drives and applications on the TRAKKER Antares 2420 and 2425

terminals.

• Western European keypad and character support on the TRAKKER

Antares 2420 and 2425 terminals.

All the functionality described in this manual applies to TRAKKER Antares

terminals with firmware version 1.X and higher. However, this manual does

describe features that are only available in TRAKKER Antares firmware

version 2.0 and higher.

003 December 1997 This manual was changed to add information about the TCP/IP radio frequency

network protocol option on the TRAKKER Antares 2425 terminal and to

document the new firmware version. The new information includes:

• TRAKKER Antares 2420 and 2425 firmware version 2.20.

• The TCP/IP network protocol option on the TRAKKER Antares 2425

terminal that allows a direct connection from the access points to the host

computer.

• New terminal emulation features including auto-login, password security

for the TE Configuration Menu, and international characters display

support in TE applications.

The manual was also reorganized to move all information about terminal

emulation applications into a separate guide that ships with the manual. The

TRAKKER Antares Terminal Emulation User’s Guide now contains all the

information you need to configure and use terminal emulation applications. All

other information is covered in this user’s manual.

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Manual Change Record (continued)

004 July 1998 An addendum (Part No. 067224-001) was added to this manual. The

addendum provides information for firmware version 3.2X:

• Configuring row spacing and video mode.

• The space/backspace key has been reversed. Press for backspace and

press for space.

• Four-digit date format.

• Configuring the optional 2MB flash memory.

• ISBT Code 128.

• Configuration commands to support COM4.

• Configuring the T2425 to work with DHCP.

• Receiving and transmitting files using YMODEM and XMODEM-1K.

• Information on the high density, long range, and high visibility scan

modules.

005 February 1999 This manual was revised to incorporate the addendum and to document new

information for firmware version 5.X:

• Information is included about using the APPTSK.BIN and EM9560.BIN

applications that are preloaded on the terminals.

• You now use a programmable terminal instead of a screen mapping

terminal to do screen mapping with the host through the DCS 300.

• Information is included about using the serial interface module for

COM4.

• XON/XOFF is allowed in Frame mode.

• New Set Time and Date reader command for 95XX terminal

compatibility.

006 August 1999 This manual was revised to remove the TRAKKER Antares Terminal

Emulation User’s Guide, Part No. 066694-003, and add the Important

Terminal Emulation Information sheet, Part No. 069993-001. Also added the

dcBrowser information sheet, Part No. 070012-001.

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Contents

v

Contents

Before You Begin xvii

Warranty Information xvii

Safety Summary xvii

Warnings and Cautions xviii

About This Manual xviii

Getting Started

What Are the TRAKKER Antares Terminals? 1-3

Accessories for the Terminal 1-4

Models and Options for the Terminals 1-6

Equipment You Need to Get Started 1-7

Using the Terminal for the First Time 1-8

Unpacking the Terminal 1-8

Charging the Main Battery Pack 1-8

Connecting the Backup Battery 1-9

Installing the Main Battery Pack 1-11

Charging the Backup Battery 1-14

Turning On the Terminal for the First Time 1-14

Setting the Time and Date 1-17

Configuring the Serial Port Parameters 1-19

Configuring the T2425 and the RF Network 1-23

Configuring the DCS 300, Host, and Access Points 1-24

Configuring the T2425 Network Parameters 1-24

Verifying That the T2425 Is Communicating Correctly 1-30

Starting the Application and Using the Terminal 1-31

Turning the Terminal On and Off 1-32

Enabling Bar Code Symbologies 1-33

What’s New on the TRAKKER Antares Terminals 1-35

Where Do You Go From Here? 1-35

1

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vi

Learning How to Use the Terminal

TRAKKER Antares Terminal Features 2-3

Using the Keypad 2-4

Finding the Special Keys 2-4

How to Type the Characters Printed on the Keypad 2-6

Using the Function Left/Right and Shift Keys 2-7

Capitalizing All Characters 2-8

How to Use the Cursor Keys 2-9

Using the Western European Keypad 2-9

Quick Reference Keypad Chart 2-12

How to Use the Terminal’s Screen 2-15

Using the Screen As a Viewport 2-16

Adjusting the Screen From the Keypad 2-16

Understanding the Icons 2-18

Understanding the Terminal’s Audio Signals 2-20

Locating the Serial Port 2-21

Learning About the Terminal’s Batteries 2-22

Main Battery Pack 2-22

Removing and Installing the Main Battery Pack 2-22

Charging the Main Battery Pack 2-27

Backup Battery 2-28

Charging the Backup Battery 2-28

Removing and Installing the Backup Battery 2-29

Disposing of the NiCad Backup Battery 2-33

Recognizing a Low or Discharged Battery 2-34

Managing Your Battery Power 2-35

Using an External Power Supply 2-36

Defining the Terminal’s Memory and Drives 2-37

Using the Scan Module 2-38

Installing a Scan Module 2-39

Using the Standard Range Scan Module 2-40

Scanning Options 2-42

2

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vii

Configuring the Terminal

How to Configure the Terminal 3-3

Learning About Configuration Parameters 3-3

Choosing the Symbologies the Terminal Decodes 3-4

Specifying How the Terminal Will Communicate 3-4

Controlling How the Terminal Will Operate 3-5

Configuring the Terminal With the Menu System 3-6

Exploring the Configuration and System Menus 3-8

Selecting Menus and Commands 3-9

Filling In Fields and Marking Check Boxes 3-10

Entering ASCII Control Characters 3-11

Exiting Screens and Saving Changes 3-13

Exiting the Configuration Menu 3-13

Exiting the TRAKKER Antares 2400 Menu System 3-14

Configuring the Terminal by Scanning Bar Codes 3-15

Saving Configuration Changes in Flash Memory 3-17

Restoring the Terminal’s Default Configuration 3-19

Upgrading the Firmware 3-21

Recording Your Terminal’s Configuration 3-24

Operating the Terminal in a Network

How the TRAKKER Antares Terminal Fits Into Your Network 4-3

Using Serial Communications on the Terminals 4-10

Identifying the COM Ports 4-10

Connecting the Terminal to Another Device 4-11

Choosing a Communications Protocol 4-13

Binary Protocol 4-14

Configurable Protocol 4-14

Master Polling Protocol 4-15

Polling Mode D Protocol 4-15

Configuring the Serial Port Parameters 4-15

Configuring the Terminal Via the Serial Port 4-16

3

4

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viii

Using RF Communications on the T2425s 4-18

Planning the Network Connection 4-18

Configuring the DCS 300 4-19

Configuring the Access Point 4-19

Configuring the T2425 4-20

Defining the RF Network Parameters 4-20

Using the Icons to Monitor RF Communications 4-22

Using the T2425 Between Access Points 4-24

Configuring the T2425 Over the Network 4-25

Configuring the T2425 From the DCS 300 4-25

Configuring the T2425 From the Host 4-26

Configuring the T2425 in a UDP Plus Network 4-26

Configuring the T2425 in a TCP/IP Direct Connect Network 4-28

Transferring Files in a TCP/IP Direct Connect Network 4-31

About Network Connectivity and Protocols 4-36

Using Custom Applications

How To Download and Run Applications 5-3

About the TRAKKER Antares Programmable Terminals 5-4

Creating Applications for the Terminal 5-6

Using the PSK or EZBuilder to Develop Applications 5-6

Converting Applications Between JANUS and TRAKKER Antares 5-7

Converting IRL Programs 5-7

Converting the Application to a Binary File 5-8

Using the Serial Port to Transfer Applications and Files 5-9

Using the DCS 300 to Download Applications 5-12

Copying Files to the DCS 300 5-12

Downloading Applications and Files to the T2425 5-14

Running the Application on the Terminal 5-17

Using Screen Mapping (DCS 300 v1.1) 5-20

5

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Contents

ix

Troubleshooting

How to Use This Chapter 6-3

Finding and Solving Problems 6-4

Terminal Will Not Turn On 6-5

Problems While Operating the Terminal 6-5

Problems While Configuring the Terminal 6-8

T2425 Will Not Communicate With RF Network Devices 6-13

Problems Transmitting Data Through the Serial Port 6-15

Problems Transmitting Data Through the DCS 300 6-16

Bar Code Labels Will Not Scan 6-17

Guidelines for Managing Batteries 6-19

Booting and Resetting the Terminal 6-21

Booting the Terminal 6-21

Booting the Terminal on Resume 6-21

Using the Boot Menu 6-22

Resetting the Terminal 6-22

Maintaining and Cleaning the Terminal 6-24

Replacing the Antenna 6-24

Cleaning the Scan Module Window and Terminal Screen 6-26

Running Diagnostics

What Diagnostics Are Available? 7-3

Running Diagnostics From the Menu System 7-4

Defining the Diagnostics Screens 7-7

Defining the Software Diagnostics Screens 7-7

Application Events 7-7

Clear Task Profiles 7-8

Error Logger 7-8

Task Status 7-9

Defining the Hardware Diagnostics Screens 7-10

Battery/PIC Status 7-10

Beeper Test 7-11

Destructive RAM Test 7-12

Display Test 7-13

Hardware Configuration 7-14

Keypad Test 7-15

Radio Test 7-16

6

7

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Scanner Test 7-17

Serial Loopback Test 7-18

Defining the System Diagnostics Screens 7-19

Access Point 7-19

Application Efficiency 7-20

Malloc Application Information 7-21

Malloc Firmware Information 7-22

Serial Port Test 7-23

Subsystem Versions 7-24

Reader Command Reference

Using Reader Commands 8-3

Using Accumulate Mode 8-4

Enter Accumulate Mode 8-6

Backspace 8-6

Clear 8-6

Enter 8-7

Exit Accumulate Mode 8-7

Operating Reader Commands 8-8

Backlight On and Off 8-8

Boot Terminal 8-9

Change Configuration 8-9

Default Configuration 8-10

Multiple-Read Labels 8-10

Reset Firmware 8-11

Save Configuration in Flash Memory 8-11

Scanner Trigger On and Off 8-12

Set Time and Date 8-13

Test and Service Mode 8-13

File Management Reader Commands 8-14

Abort Program 8-14

Delete File 8-15

Receive File 8-16

Receive File Through the Serial Port 8-16

Receive File Via RF Communications 8-18

Rename File 8-20

Run Program 8-21

Transmit File 8-22

Transmit File Through the Serial Port 8-22

Transmit File Via RF Communications 8-24

8

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Contents

xi

Configuration Command Reference

Using Configuration Commands 9-3

Configuration Commands Listed by Category 9-4

Entering Variable Data in a Configuration Command 9-6

Acknowledgement Delay Lower Limit 9-7

Acknowledgement Delay Upper Limit 9-9

Append Time 9-10

Automatic Shutoff 9-11

Baud Rate 9-13

Beep Volume 9-15

Codabar 9-16

Code 11 9-17

Code 16K 9-18

Code 2 of 5 9-19

Code 39 9-21

Code 49 9-25

Code 93 9-27

Code 128 9-28

ISBT Code 128 9-29

Command Processing 9-34

Configuration Commands Via Serial Port 9-38

Controller Connect Check Receive Timer 9-40

Controller Connect Check Send Timer 9-41

Controller IP Address 9-43

Data Bits 9-45

Decode Security 9-46

9

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xii

Default Router 9-47

Display Backlight Timeout 9-49

Display Contrast 9-50

Display Font Type 9-51

Display Row Spacing 9-52

Display Video Mode 9-53

Dynamic Host Configuration Protocol (DHCP) 9-54

End of Message (EOM) 9-55

Flash Memory Configuration 9-57

Flow Control 9-58

Handshake 9-61

Host IP Address 9-62

Interleaved 2 of 5 9-64

Keypad Caps Lock 9-66

Keypad Clicker 9-66

Keypad Type 9-67

LRC (Longitudinal Redundancy Check) 9-68

Maximum Retries 9-69

Modem Dial Sequence 9-71

Modem Initialization Sequence 9-73

MSI 9-75

Network Activate 9-76

Network Loopback 9-77

Network Port 9-78

Parity 9-80

Plessey 9-82

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Contents

xiii

Poll (Polling) 9-83

Postamble 9-84

Preamble 9-85

RAM Drive Size 9-87

Resume Execution 9-89

RF Domain 9-90

RF Inactivity Timeout 9-91

RF Roaming Flag 9-92

RF Security Identification 9-93

RF Transmit Mode 9-94

RF Wakeup On Broadcast 9-95

Scan Ahead 9-95

Scanner Mode 9-96

Scanner Redundancy 9-97

Scanner Selection 9-98

Scanner Timeout 9-100

Scanner Trigger 9-101

Serial Port Protocol 9-102

Start of Message (SOM) 9-104

Stop Bits 9-106

Subnet Mask 9-107

Suspend/Resume Control 9-108

TCP Maximum Retries 9-109

TCP/IP Maximum Transmit Timeout 9-110

Terminal IP Address 9-112

Time and Date 9-114

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xiv

Time in Seconds 9-115

Timeout Delay 9-116

UPC/EAN 9-118

Terminal Specifications

Physical and Environmental Specifications A-3

Default Configuration A-9

Configuration Commands by Syntax A-13

Full ASCII Charts

Full ASCII Table B-3

Full ASCII Bar Code Chart B-6

Control Characters B-6

Symbols and Punctuation Marks B-7

Numbers B-8

Uppercase Letters B-9

Lowercase Letters B-10

International Character Support

TRAKKER Antares Terminal Font Set C-3

Using the Default Applications

About the Applications Shipped on the Terminal D-3

Defining APPTSK.BIN and EM9560.BIN D-3

Defining the Emulation Features of EM9560.BIN D-4

Using Display Control Codes D-5

Setting Preambles and Postambles D-6

Full ASCII Mode for Code 39 D-7

Unsupported 95XX Features D-9

Running APPTSK.BIN and EM9560.BIN D-9

A

B

C

D

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Contents

xv

Glossary

Index

G

I

xvi

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Before You Begin

xvii

Before You Begin

This section introduces you to standard warranty provisions, safety precautions,

warnings and cautions, document formatting conventions, and sources of additional

product information. A list of Intermec manuals is also provided to guide you in finding

the appropriate information.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact your local

Intermec support services organization. In the U.S. call 1-800-755-5505, and in Canada

call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service list that ships

with this manual for the address and telephone number of your Intermec sales

organization.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this

book before handling and operating Intermec equipment. You can be seriously injured,

and equipment and data can be damaged if you do not follow the safety warnings and

cautions.

Do not repair or adjust alone Do not repair or adjust energized equipment alone under

any circumstances. Someone capable of providing first aid must always be present for

your safety.

First aid Always obtain first aid or medical attention immediately after an injury. Never

neglect an injury, no matter how slight it seems.

Resuscitation Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near high voltage, you should

be familiar with approved industrial first aid methods.

Energized equipment Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is dangerous. Electrical shock from

energized equipment can cause death. If you must perform authorized emergency work on

energized equipment, be sure that you comply strictly with approved safety regulations.

Note: For laser compliance and safety information, refer to the manual supplement that

shipped with your TRAKKER

®

Antares

™

2420 or 2425 terminal.

TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual

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xviii

Warnings and Cautions

The warnings and cautions in this manual use the following format.

Warning

A warning alerts you of an operating procedure, practice, condition, or statement

that must be strictly observed to avoid death or serious injury to the persons working

on the equipment.

Avertissement

Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence

de mort ou de blessures graves aux personnes manupulant l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or statement that

must be strictly observed to prevent equipment damage or destruction, or corruption

or loss of data.

Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour empêcher

l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de

données.

Notes: Notes are statements that either provide extra information about a topic or

contain special instructions for handling a particular condition or set of

circumstances.

About This Manual

This manual contains all of the information necessary to install, configure, operate, and

troubleshoot the TRAKKER Antares 2420 and 2425 terminals.

This manual was written for two audiences:

• All users who need to know how to use the terminal to collect data.

• MIS personnel, operations personnel, analysts, and programmers who need to know

how to install, configure, test, and use the terminal to operate in a network. You

should have a good knowledge of your company’s network and data collection

software. You should be familiar with data communications and network protocols.

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Before You Begin

xix

What You Will Find in This Manual

This table summarizes the information in each chapter and appendix.

Chapter What You Will Find

1 Summarizes the terminal’s features, functions, and accessories. Explains how

to get your terminal started for the first time.

2 Describes and explains how to use your terminal’s keypad, screen, audio

signals, serial port, batteries, memory and drives, and scan modules.

3 Explains how to configure your terminal.

4 Describes serial communications and the 2.4 GHz radio frequency network and

explains how to install and configure your terminal to communicate with other

devices.

5 Introduces the programmable terminals and explains how to download and run

applications. Also, explains how to use the screen mapping application.

6 Lists solutions for the problems you may have while operating your terminal.

Also, explains how to boot or reset the terminal.

7 Explains how to use the terminal’s built-in diagnostics to research and

troubleshoot problems.

8 Describes the commands that you can use to change the terminal’s operation or

manage files.

9 Describes the commands that you can scan to configure the terminal.

A Lists the terminal’s specifications, configuration command names and syntax,

and the terminal’s default configuration settings.

B Contains reference tables including the full ASCII table and full ASCII bar

code chart.

C Contains a reference table that lists the complete set of English and Western

European characters that you can display on the terminal.

D Contains information about the default applications (APPTSK.BIN and

EM9560.BIN) that are shipped on the terminal.

Note: For information about using IBM 3270, IBM 5250, or VT100/220/320 and ANSI

terminal emulation applications, see the TRAKKER Antares Terminal Emulation

User’s Guide that ships with this manual.

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xx

Terminology

You should be aware of how these terms are being used in this manual:

Term Description

Host The term “host” refers to a personal computer or other computer

that communicates with the terminal.

DCS 300 The term “DCS 300” refers to the new data collection server that

replaces the Model 200 Controller. Unless otherwise noted, you can

use either the DCS 300 or the Model 200 Controller.

T2420 The term “T2420” indicates the specific type of terminal, the

TRAKKER Antares 2420 terminal.

T2425 The term “T2425” indicates the specific type of terminal, the

TRAKKER Antares 2425 terminal.

Terminal The generic term “terminal” indicates any TRAKKER Antares

terminal. More specific terms, such as “T2420,” indicate a specific

type of terminal.

TRAKKER Antares

terminal

The generic term “TRAKKER Antares terminal” indicates any

TRAKKER Antares terminal. More specific terms, such as

“T2425,” indicate a specific type of terminal.

TRAKKER Antares The term “TRAKKER Antares” identifies the product family of

TRAKKER Antares hand-held terminals.

For definitions of the technical terms used in this manual, see the glossary.

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