Barco XVS-2 Installation guide

XVS - 2

Sy stem ove rview & I nst all ati on

R9852227

R5976955/02

14/0

3/2007

Product revision

Software version: 2.3

Barco nv Media

Noordlaan 5, B-8520 Kuurne

Phone: +

32 56.36.89.70

Fax: +32 56.36.83.86

E-mail: sale[email protected]m

Visit us at

the web: www.barco.com

Printed in Belgium

XVS-2 update

The following features are no longer supported by XVS-2. Any and all references to these features, related

setup, and hardware information should be disregarded.

- Standby operate including support for a separate Data Server.

- Content storage installation (for Operate systems only Operate, XML Blaster, Live Data, and Data Ser-

vices installs are needed and supported).

- Live video capture for both Operate and Playback systems.

- Digital Audio - support to play audio files or audio embedded in video files is still supported though as

analog audio.

May 2010

be recorded, transmitted or stored in a retrieval system without the prior written consent of Barco.

Changes

Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not

limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make im-

provements and/or changes to the product(s) and/or the program(s) described in this publication at any time

without notice.

This publication could contain technical inaccuracies or typographical errors. Changes are periodically made

to the information in this publication; these changes are incorporated in new editions of this publication.

Trademarks

Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights

of their respective holders. All brand and product names mentioned in this manual serve as comments or

examples and are not to be understood as advertising for the products or their manufactures.

Table of contents

TABLE OF CONTENTS

1. SystemOverview ...................................................................................5

1.1 Barco’s solution ................................................................................................ 5

1.2 System & workflow overview ................................................................................. 6

1.2.1 XVS system overview.................................................................................... 6

1.2.2 XVS workflow ............................................................................................10

1.2.3 Setup .....................................................................................................10

1.2.4 Pre-game actions........................................................................................11

1.2.5 In-game actions..........................................................................................11

1.2.6 Post-game actions ......................................................................................12

1.3 XVS Operate ..................................................................................................12

1.3.1 General...................................................................................................12

1.3.2 System Manager ........................................................................................12

1.3.3 Message Editor..........................................................................................14

1.3.4 Action Manager..........................................................................................14

1.4 XVS RTD.......................................................................................................15

1.4.1 RTD management.......................................................................................15

1.4.2 RSS services ............................................................................................16

1.4.3 RS232 service ...........................................................................................17

1.5 XVS Play.......................................................................................................17

1.5.1 General...................................................................................................17

1.5.2 Ultimate visual creativity................................................................................18

1.5.3 Optimized for fascia and perimeter solutions.........................................................18

1.5.4 Optimized for video cube solutions....................................................................18

1.5.5 Principle of segmentation...............................................................................18

1.5.6 Principle of mirroring (repeating).......................................................................19

1.6 Director Toolset integration...................................................................................21

1.6.1 About the use of Director Toolset......................................................................21

1.6.2 How to make a configuration...........................................................................21

2. XVSfeatures ......................................................................................23

2.1 Overview list...................................................................................................23

2.2 Supported file formats ........................................................................................25

3. XVSHardwareConfigurations ................................................................27

3.1 XVS hardware configuration overview......................................................................27

3.2 XVS Operate ..................................................................................................30

3.3 XVS Play.......................................................................................................32

3.4 XVS lightweight Play..........................................................................................33

3.5 XVS Playback Integrated miniPC ...........................................................................34

3.6 XVS Dataserver...............................................................................................35

3.7 Specified hardware components ............................................................................36

3.7.1 Digital audio card Playback computer.................................................................36

3.7.2 Video card Operate computer..........................................................................37

3.7.3 Video card Playback computer.........................................................................39

4. Installation .........................................................................................41

4.1 XVS Play.......................................................................................................41

4.1.1 Hardware connections..................................................................................41

4.1.2 Software installation.....................................................................................41

4.2 XVS Operate ..................................................................................................46

4.2.1 Hardware installation....................................................................................46

4.2.2 Software installation.....................................................................................47

4.3 Installation of H264 support in XVS-2.......................................................................56

5. XVS - WAN support ..............................................................................57

5.1 Introduction ....................................................................................................57

5.2 Supported WAN setups for n computers ...................................................................58

5.3 About Internet providers......................................................................................58

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5.4 Possible ISP restrictions .....................................................................................59

5.5 Installation and configuration ................................................................................61

5.6 FTP installation and configuration...........................................................................61

5.6.1 FTP installation on a Play computer...................................................................61

5.6.2 FTP configuration on the Play side....................................................................62

5.7 Configure Syncback with FTP profile on the Operate computer.........................................63

5.8 Troubleshooting ...............................................................................................63

5.8.1 Introduction...............................................................................................63

5.8.2 Operate does not start up ..............................................................................64

5.8.3 Display creation fails ....................................................................................64

5.8.4 Scheduling fails..........................................................................................65

5.8.5 Real time data fails......................................................................................65

5.8.6 No feedback in Action Manager queue ...............................................................66

5.8.7 No diagnostics in Operate..............................................................................67

5.8.8 Reporting fails ...........................................................................................67

5.8.9 Storage service on Play computer needs a different port...........................................67

6. Automatic Playback Redundancy Installation ............................................69

6.1 Some definitions ..............................................................................................69

6.2 Hardware.......................................................................................................70

6.3 Configuration of the redundancy playbacks................................................................73

6.4 States of the Redundancy Controller .......................................................................74

7. Troubleshooting ..................................................................................75

7.1 General.........................................................................................................75

7.1.1 Where to find back logging information in case of failure ...........................................75

7.1.2 XVS fails when using VOB files with Dolby 5.1 or 7.1 sound on systems that have Cyberlink

PowerDVD installed........................................................................................76

7.1.3 Errors during upgrade...................................................................................76

7.1.4 DVI resolution switch with Director Toolset in remote mode .......................................76

7.2 XVS Operate ..................................................................................................77

7.2.1 General...................................................................................................77

7.2.1.1 Startup of XVS operate fails......................................................................77

7.2.1.2 Startup of XVS Operate takes a long time ......................................................77

7.2.1.3 Cannot connect to database after installing video drivers .....................................78

7.2.2 System Manager ........................................................................................78

7.2.2.1 Menu bar appears at the wrong location........................................................78

7.2.2.2 No events received in diagnostics panel ........................................................79

7.2.2.3 Display creation fails ..............................................................................79

7.2.2.4 Cannot select items in Layout tree using keyboard shortcuts.................................81

7.2.3 Message Editor..........................................................................................81

7.2.3.1 Excessive CPU usage (100%) in text edit mode ...............................................81

7.2.3.2 The preview of a scene that contains a video item has an offset of 10 seconds after dropping

an empty scene in front of it. ........................................................................81

7.2.4 Action Manager..........................................................................................82

7.2.4.1 Some content actions triggered from System tab do not execute. ...........................82

7.2.4.2 Scheduling an item asap when loop first is checked does not override current schedule ..82

7.2.4.3 Null pointer exception when no active layout on a display ....................................83

7.2.4.4 A changed preset configuration not reflected in the action....................................83

7.3 XVS RTD.......................................................................................................83

7.3.1 General...................................................................................................83

7.3.1.1 RTD fails to startup ................................................................................83

7.3.2 RSS feed manager......................................................................................84

7.3.2.1 Problem deleting RSS feeds when the same feed exists more than once...................84

7.3.2.2 RTD does not start after installing a webcam...................................................84

7.3.3 RS232 Templates .......................................................................................84

7.3.3.1 MP70 online conflicts when mouse driver is installed on same COM port ..................84

7.3.3.2 Newly installed MP70 device only visible after PC reboot.....................................85

7.4 XVS Play.......................................................................................................85

7.4.1 Large JPEG files do not play correctly................................................................85

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Table of contents

7.4.2 Director Toolset configuration must be done before setting XVS Play online.....................86

7.4.3 Newly imported (large) content file does not play when scheduled immediately.................86

7.4.4 Playback generates many font errors .................................................................86

7.4.5 Scrolling text is not smooth.............................................................................87

7.4.6 The procedure entry point FreeAddrInfoW could not be located in the DLL WS2_32.dll........87

7.4.7 RS232 combiner.........................................................................................87

7.4.8 Both DVI outputs on different resolution ..............................................................87

7.4.9 XVS Playback Integrated PC freezes after a few hours.............................................87

7.4.10 MP4 content does not play.............................................................................88

A.AdobeFlash®supportinXVS-2..............................................................89

A.1 Overview of features and limitations ........................................................................89

Index....................................................................................................91

R5976955 XVS - 2 14/03/2007 3

Table of contents

4 R5976955 XVS - 2 14/03/2007

1. System Overview

1. SYSTEM OVERVIEW

Overview

• Barco’s solution

• System & workflow overview

• XVS Operate

• XVS RTD

• XVS Play

• Director Toolset integration

1.1 Barco’s solution

Overview

Barco’s solution is specifically designed to control scoring, timing & display devices for Sport facilities and

out of house displays for the media market. The sports displays include indoor or outdoor LED displays,

LED scoreboard displays, ribbon and perimeter displays, timing devices, lobby displays, etc. .

Barco’s solution includes both, the control hardware and software.

Barco’s solution is optimized for a quick response to live events by providing real-time content manage-

ment which includes content scheduling and content creation.

The operator can display by a simple click or by pressing a button, scoring informat

ion, commercials, team

logos, animations and so much more other content.

Image 1-1

Stadium example

R5976955 XVS - 2 14/03/2007 5

1. System Overview

1 Video LED display

2 Perimeter

3 Fascia ribbon

4 Message center

5

Lounges and VIP suites equipped with LD or LC displays

6

Operator room with Barco’s Control solution XVS - 2

XVS - 2 components

As XVS - 2 is a total solution, it comes with:

• Software components:

- XVS Operate: to set up & manage the complete environm

ent.

- XVS RTD: to interface with real time data sources such as scoreboard control devices, RSS feeds.

- XVS Play: for a creative visualization.

• Hardware components:

- XVS Operate PC

- XVS Play Control PC

- Optional XVS Operate Standby PC

- Optional Data server

- Optional MP70 scoreboard controller

- All necessary peripheral equipment and cables

XVS hardware is always supplied by Barco. Barco does not support nor guarantee com-

patibility of XVS software with third party hardware vendors.

1.2 System & workflow overview

1.2.1 XVS system overview

Overview

Two possible system setups are possible:

• A typical system, Operate - Playback.

• A typical system with standby possibility, Ope

rate, Operate standby, Data server - Playback

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R5976955 XVS - 2 14/03/2007

1. System Overview

A complete typical system contains 2 big parts

• The XVS Operate side. This side contains:

• an operate PC running:

o

System manager

o

Message editor

o

Action manager

o

XVS RTD for real time data interfacing with RSS feeds and scoreboard controllers.

- Scoreboard controller

• The XVS Play side (multiple Play sides possible with one Operate). This side contains:

• A Play computer running

o

XVS Play

- an image processor (e.g. D320 based or Ledpro)

- A LED display such as perimeter, cube or LED wall.

A complete typical system with standby possibility contains 3 big parts

• The XVS Operate side. This side contains:

• two operate PCs running:

o

System manager

o

Message editor

o

Action manager

• One Data Server PC

o

XVS RTD for real time data interfacing with RSS feeds and scoreboard controllers.

o

XML blaster

o

Data services

o

Content storage

- Scoreboard controller, connected to the data server

• The XVS Play side (multiple Play sides possible with one Operate). This side contains:

• A Play computer running

o

XVS Play

- an image processor (e.g. D320 based or Ledpro)

- A LED display such as perimeter, cube or LED wall.

The system comes as a total package and contains at least 3 dedicated PC platforms, one server platform

and software as well as the necessary cables and peripherals.

In a typical configuration, the Operate PC is the workstation for the system where the majority of operator

interface occurs. In a system with standby function, when the main Operate PC fails, the standby Operate

PC can take over all functionality without interrupting the event. The Playback system assembles the input

from the Operate (data server) machine along with live data and captured video and feeds it to the image

processor as one image.

R5976955 XVS - 2 14/03/2007

7

1. System Overview

Typical system:

System Manager

Message Editor

Action Manager

XVS RTD

Scoreboard controller

MP70

RSS feed

LAN network

RS232

Ethernet connection

Installed software

RS232

DVI

Operate side

Playback side

Playback 1

Playback 2

Operate

Cube

Perimeter

Image 1-2

System overview

8 R5976955 XVS - 2 14/03/2007

1. System Overview

Typical system with standby function:

System Manager

Message Editor

Action Manager

XML Blaster

Scoreboard controller

MP70

RSS feed

LAN network

RS232

Installed software

RS232

DVI

Operate side

Playback side

Playback 1

Playback 2

Operate

Cube

Perimeter

Operate Standby

Data services

Content storage

XVS RTD

Data server

Image 1-3

System overview

R5976955 XVS - 2 14/03/2007 9

1. System Overview

1.2.2 XVS workflow

Overview workflow

Setup

Pre-game

In-game

Post-game

Hardware installation

Software installation

Content creation

Layout creation

Action creation

Testing

Trigger actions

Monitors displays

Manages RSS feed

Creating reports

Diagnostics review

Support Engineer

(only once)

Content creatives

&

Operator

&

Support engineer

Image 1-4

Workflow

The workflow includes the following 4 big steps:

• Setup: hardware and software setup of XVS Operate and XVS Play, eventually data server setup (by

support engineer and operator) (has to be do

ne once)

• Pre-game: create new content and import content delivered by third parties, create playlists and

actions necessary for the coming event, and organize, prepare the event (by operator and content

creatives)

• In-game: scoreboard control, running playlists, starting actions, monitor display status (by operator)

• Post-game: create reports (by operator) and review diagnostics (by support engineer)

1.2.3 Setup

Physical system installation

Setup to be done by the support engineer:

• Display components, consult the installation manual of the corresponding component.

• Display configuration with Director T

oolset. For more information, consult the Director Toolset refer-

ence manual.

• Set up of the Play PC.

• Set up of the Operate PC.

• When a standby system:

- Set up of the Operate Standby PC

- Set up of the data server

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R5976955 XVS - 2 14/03/2007

1. System Overview

Software installation

Installation to be done by software engineer for a typical system (the software is normally pre-installed on

the PC):

• Installation of the playback software on the play PC.

• Installation of the Database on the Operate PC.

• Installation of the XML Blaster on the Operate PC.

• Installation of XVS RTD on the Operate PC.

• Installation of XVS Operate on the Operate PC.

Installation to be done by software engineer for a typical system with standby option (the software is nor-

mally pre-installed on the PC):

• Installation of the playback software on the play PC.

• Installation of XVS Operate on the Operate PC.

• Installation of XVS Operate on the Operate standby PC.

• Installation of the Database on the Data server PC.

• Installation of the XML Blaster on the Data server PC.

• Installation of XVS RTD on the Data server PC.

• Installation of Content storage on the Data server PC.

Software configuration

Configure the real time data such as scoreboard controller MP70, RSS feeds...

1.2.4 Pre-game action s

Create content

Create content with:

• 3rd party tools

• Message editor, to build a message with text, video, graphics, real-time data and effects.

Manage content with System Manager and Action Manager

With System Manager, the Operator organizes the content into dedicated folders and creates playlists.

With Action Manager, he creates actions.

The necessary displays must be created (connected). When it is a fixed installation with always the same

hardware configuration, this can be done during the setup phase.

Create the layout which will be used during the game and send this layout to the display.

The necessary tests must be done to make sure that everything works fine. E.g. schedule the content or

playlist and activate the created actions.

1.2.5 In-game actions

Control function with Action Manager

The following functions can be done by the operator during the game:

• Trigger actions on certain events in the game

• In-game scheduling

• Controlling the video replays

Scoreboard controlling

Operator monitors the incoming scores and statistics from the MP70.

The operator monitors the incoming RSS feeds and sends them to the display when necessary.

R5976955 XVS - 2 14/03/2007

11

1. System Overview

The referee or jury operates the scoreboard controller which is connected to the Operate PC or data

server.

Monitoring

Operator monitors the display diagnostics and the D320 output.

1.2.6 Post-game actions

Reporting

Operator creates the necessary proof-of-performance reports and operational reports.

Diagnostics review by support engineer

Diagnostics review such as text logging operate and play, event logging play and operational reports.

1.3 XVS Operate

1.3.1 General

Overview

XVS Operate is the main tool for the Operator. This tool is used during the complete process, to:

• Setup and monitor displays

• Create layouts

• Send layouts

• Create playlist

• Schedule content on a display

• Create actions and trigger actions

• Create complete messages that can contain graphics, video, live data elements, text.

Components

XVS Operate contains 3 components:

• System Manager

• Message Editor

• Action Manager

1.3.2 System Manager

Overview

The System Manager contains 4 modules:

• Display management

• Content management

• Playlist creation

• Layout editor

which are selectable via the navigation buttons in the button bar.

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R5976955 XVS - 2 14/03/2007

1. System Overview

Image 1-5

System manager

Consult the System manager reference guide (R5976946) for more detailed information.

Display mana gement module

This module allows to connect the different d

isplays that must be controlled by XVS.

It enables scheduling layouts and content on any connected display.

Diagnostics information and reports about eac

h display can be consulted.

Content management module

This module allows to import almost any content and to organize this content into typical folders. Names

and descriptions of this content can be changed and almost any type of content can be previewed.

Playlist creation

This module allows to create a sequence of different contents which can be saved as a playlist. This

playlist can then be scheduled as a sin

gle content. Once scheduled, each item out of the playlist will play

one after each other.

A playlist can be organized and managed as content.

Layout ed itor

This module allows to create a layout fo

r a single display. This layout can be one channel layout or a mul-

tichannel layout on different layers. When using different layers, each layer will have a different Z-order.

This Z-order is important for the playback of content as some content can overlap other content. This

functionality becomes useful wh

en triggering hot red actions which has to show content on the top layer.

R5976955 XVS - 2 14/03/2007

13

1. System Overview

1.3.3 Message Editor

Overview

The MessageEditoris a ’What you see, what you get’ authoring tool that allows to create custom messages

in a similar way as a Microsoft PowerPoint presentation. These messages can contain video, graphics,

text and paint items, Live data elements as well as custom made items. Each of these items can have 3

types of effects: entry, hold and exit effect. A lot of properties can be set so that the message reaches the

expectations of the customer.

To make it even more flexible, one message can contain different scenes which will be played back one

after each other.

Image 1-6

Message Editor

1.3.4 Action Manager

Overview

The Action Manager is a real time

interactive tool to create and to organize custom actions or commands

that can be executed on a display. An action is always created for a single display or even for a specific

layer on that display.

Actions are represented by a thumbnail and can have 3 different priorities: normal, hot and red hot. Ac-

tions can be content related to show a specific content, or display related to control the display settings.

Actions can be stored in cate

gories so that it is easy to find them back during the game. Activating an

action is as simple as double clicking on it. A triggered action will be added to the real time queue and

can change the queue sequence depending on the priority of the action.

Within the Action Manager, the different queues can be controlled.

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R5976955 XVS - 2 14/03/2007

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Barco XVS-2 Installation guide

Barco XVS-2 Installation guide

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