ADVANCE SP 380 User guide

SP x80

User Guide

2

Content

Welcome 4

Your hearing aids 5

Inrument type 5

Getting to know your hearing aids 6

Components and names 7

Controls 8

Hearing programs 9

Features 9

Batteries 10

Battery size and handling tips 10

Replacing batteries 11

Tamper-proof function (optional) 12

Daily use 14

Turning on and o 14

Standby mode 15

Inserting and removing the hearing aids 16

Changing the hearing program 18

Further adjuments (optional) 18

3

Special liening situations 19

On the phone 19

Audio reaming 19

Audio reaming with iPhone 20

Audio reaming with Android phone 20

Bluetooth 20

Audio induction loops 21

Maintenance and care 22

Hearing aids 22

Ear pieces and tubes 23

Cleaning ear pieces 23

Professional maintenance 23

Further information 24

Safety information 24

Accessories 24

Explanation of symbols 24

Operating, transport and orage conditions 25

Troubleshooting 26

Country-specic information 27

Service and warranty 31

4

Welcome

Thank you for choosing our hearing aids to accompany

you through everyday life. Like anything new, it may take

you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day.

This will help you get adjued to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

The device may not look exactly like the guiding

illurations in these inructions. We reserve the

right to make any changes we consider necessary.

5

Your hearing aids

This user guide describes optional features that

your hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Inrument type

Your hearing aids are BTE (Behind-The-Ear) models. A

tube delivers the sound from the hearing aid into the ear.

The inruments are not intended for children under the

age of 3 years or persons with a developmental age of

under 3 years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

Your hearing aids feature Bluetooth® Low Energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio reaming with your

iPhone** and for some Android smartphones that support

Audio Streaming for Hearing Aids (ASHA).

Note, that Bluetooth is not available on all performance

levels.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by WS Audiology Denmark A/S of this product is under licenses.

Other trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S.

and other countries.

6

Getting to know your hearing aids

It is recommended to familiarize yourself with your new

hearing aids. With the inruments in your hand try using

the controls and note their location on the inrument.

This will make it easier for you to feel and press the

controls while wearing the hearing aids.

If you have problems pressing the controls of

your hearing aids while wearing them, you can

ask your Hearing Care Professional whether a

remote control or a smartphone app to control your

inruments is available.

7

Components and names

Your hearing aids are attached to an earhook and a

cuom-made ear piece.

➊

➌

➍

➊Earhook

➋Microphone

openings

➌Rocker switch

➍Battery compartment (on/o

switch)

➎Side indication (red = right,

blue = left)

Your Hearing Care Professional will attach an earhook,

tube and a cuom-made ear piece to each hearing aid.

Cuom-made ear pieces

Examples:

8

Controls

With the rocker switch you can, for example, switch

hearing programs. The Hearing Care Professional has

programmed your desired functions to the rocker switch.

Rocker switch function L R

Press briey:

Program up/down

Volume up/down

Tinnitus Function level up/down

TV ream on/o

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus Function signal level up/down

TV ream on/o

L = Left, R = Right

You can also use a remote control to change

hearing programs and adju the volume of your

hearing aids. With our smartphone app you have

even more control options.

9

Hearing programs

1

2

3

4

Read more in section "Changing the hearing program".

Features

The Tinnitus Function generates a sound to

diract you from your tinnitus.

A telecoil is built into the inrument, so it can

connect with audio induction loops.

Read more in section "Audio induction loops".

10

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 675

■ Always use the correct battery size for your hearing

aids.

■ Remove the batteries if you intend not to use the

hearing aids for several days.

■ Always carry spare batteries.

■ Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

11

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse the magnet ick to pull out the

battery. The magnet ick is available

as an accessory.

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the "+" symbol

facing up into the battery door

(refer to the picture).

Note: Do not place the battery

directly into the housing.

12

XClose the battery door carefully as it

can be damaged.

Push only in a raight angle

and in the area higlighted in the

illuration. Do not use force.

If you feel resiance, the battery is

not inserted correctly.

Tamper-proof function (optional)

Ask your Hearing Care Professional to enable the

tamper-proof function.

OFF position when not in use:

XThe battery compartment can be easily opened by a

few millimeters to turn the hearing aid o.

To ensure that the hearing aid is safely ored in the

vicinity of small children, the battery door mu be

opened to the OFF position when the hearing aid is

not in use.

Only open the battery compartment completely

when changing the battery.

How to open the battery compartment:

XPlace a small cloth or tissue over the battery

compartment grip.

13

XOpen the door

with your thumb

as shown in the

illuration.

The force required to open the door is higher than

for the non-tamper-proof setting.

14

Daily use

To assure comfortable and easy use of your hearing aids

they are equipped with an onboard control element.

In addition, we oer an app for Android as well as

iPhones which makes handling your devices even easier.

Contact your Hearing Care Professional for downloading

and inalling the smartphone app.

Turning on and oﬀ

You can turn your hearing aids on or o via the battery

compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning o: Open the battery

compartment to the r catch.

When the power-on delay is activated, the hearing aids

turn on after a delay of several seconds. During this time

you can insert the hearing aids into your ears without

experiencing unpleasant feedback whiling.

The "power-on delay" can be activated by your Hearing

Care Professional.

15

Standby mode

The andby mode mutes the hearing aids. They are

not turned o completely but ill draw some power.

Therefore, we recommend to use andby mode only for

a short period of time.

How to switch to andby mode:

■ via remote control

■ via rocker switch.

Press and hold the rocker switch for several seconds.

Leaving the andby mode:

■ The previously used volume and hearing program are

set.

■ If you want to leave the andby mode but the

remote control is not at hand, turn your device o

and on again (by opening and closing the battery

compartment). In this case, the default volume and

hearing program are set.

16

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and

left ear. Colored markers indicate the side:

■ red marker = right ear

■ blue marker = left ear

Inserting a hearing aid:

XHold the tube close to the ear piece.

XCarefully push the ear piece

into the ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and slide it

over the top of your ear ➋.

➊

➋

■ It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with

the left hand.

■ If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

17

Removing a hearing aid:

XLift the hearing aid and slide

it over the top of your ear ➊.

XHold the ear piece between

your thumb and index nger.

Carefully twi the ear piece

forward while pulling it out ➋.

Clean and dry your hearing aids after usage. Read more

in section "Maintenance and care".

Adjuing the volume

Your hearing aids automatically adju the volume to the

liening situation.

XIf you prefer manual volume adjument, press the

upper part of the rocker switch to increase the volume

or press the lower part to decrease the volume.

Refer to section "Controls" for the setting of your

rocker switch.

An optional signal can indicate the volume change. Once

the maximum or minimum volume has been reached, you

may hear an optional signal tone.

18

Changing the hearing program

Depending on the liening situation, your hearing aids

automatically adju their sound.

Your hearing aids may also have several hearing

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the program

change.

XTo change the hearing program, press the rocker

switch briey.

Refer to section "Controls" for the setting of the rocker

switch. Refer to section "Hearing programs" for a li of

your hearing programs.

The default volume is applied.

Further adjuments (optional)

You can also use the hearing aid controls to change

other features, for example, the level of the Tinnitus

Function.

Refer to section "Controls" for the setting of your controls.

19

Special liening situations

On the phone

When you are on the phone, hold the

telephone receiver slightly above your

ear. The hearing aid and telephone

receiver have to be aligned. Turn the

receiver slightly so that the ear is not

completely covered.

Telephone program

You may prefer a certain volume when using the phone.

Ask your Hearing Care Professional to congure a

telephone program.

XSwitch to the telephone program whenever you are on

the phone.

If a telephone program is congured for your hearing

aids, it is lied in section "Hearing programs".

Audio reaming

The following information on audio reaming does not

apply to all models of the hearing aid. Ask your Hearing

Care Professional to indicate the features that are valid

for your hearing aids.

20

Audio reaming with iPhone

Your hearing aids are Made for iPhone hearing aids. This

means you can get phone calls and lien to music from

your iPhone directly into your hearing aids.

For more information about compatible iOS devices,

pairing, audio reaming and other useful functions,

contact your Hearing Care Professional.

Audio reaming with Android phone

If your mobile phone supports Audio Streaming for

Hearing Aids (ASHA), you can get phone calls and

lien to music from your mobile phone directly into your

hearing aids.

For more information about compatible Android devices,

pairing, audio reaming and other useful functions,

contact your Hearing Care Professional.

Bluetooth

Your device is equipped with Bluetooth®* wireless

technology to enable audio reaming from mobile

phones or other compatible devices.

In an airplane, the use of Bluetooth functionality may

be rericted, especially during take-o and landing. If

this is the case, you can switch o Bluetooth wireless

technology in your device via the smartphone app.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by WS Audiology Denmark A/S of this product is under licenses.

Other trademarks and trade names are those of their respective owners.

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