ampli-connect R AX 312
ampli-mini R AX 312
User Guide 2
Inructions for Use
2
CAUTION
It is important to read this user guide and the user
guide 1 (safety manual) thoroughly and completely.
Follow the safety information to avoid damage or
injury.
3
Content
Welcome    5
Your hearing aids    6
Inrument type  6
Getting to know your hearing aids 7
Components and names  8
Controls  10
Hearing programs  12
Features  12
Batteries    13
Battery size and handling tips  13
Replacing batteries  14
Daily use    16
Turning on and o  16
Inserting and removing the hearing aids  18
Adjuing the volume  24
Changing the hearing program  25
Further adjuments (optional)   25
4
Special liening situations    26
On the phone  26
Audio reaming with iPhone  27
Audio reaming with Android phone  27
Bluetooth  28
Maintenance and care    29
Hearing aids  29
Ear pieces  31
Professional maintenance  33
Further information    34
Safety information  34
Accessories  34
Troubleshooting  36
Country-specic information  38
Service and warranty  39
5
Welcome
Thank you for choosing our hearing aids to accompany you
through everyday life. Like anything new, it may take you a
little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages and
greater quality of life your hearing aids oer.
To receive the mo benet from your hearing aids, it is
recommended that you wear them every day, all day. This
will help you get adjued to them.
The device may not look exactly like the guiding
illurations in these inructions. We reserve the right
to make any changes we consider necessary.
6
Your hearing aids
This user guide describes optional features that your
hearing aids may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing aids.
Inrument type
Your hearing aids are a RIC (Receiver-in-Canal) model.
The receiver is placed within the ear canal and connected to
the inrument via a receiver cable. The inruments are not
intended for children under the age of 3 years or persons
with a developmental age of under 3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing aids.
7
Your hearing aids feature Bluetooth® low energy* technology
allowing for easy data exchange with your smartphone, and
for seamless audio reaming with your iPhone** and for
some Android smartphones that support Audio Streaming
for Hearing Aids (ASHA).
Getting to know your hearing aids 
It is recommended to familiarize yourself with your new
hearing aids. With the inruments in your hand try using the
controls and note their location on the inrument. This will
make it easier for you to feel and press the controls while
wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can use a
remote control to control your inruments. With a
dedicated smartphone app you have even more
control options.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use
of such marks by WS Audiology Denmark A/S of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and
other countries.
8
Components and names
This user guide describes several types of hearing aids.
Use the following pictures to identify the type of hearing aid
that you use.
Ear piece
Receiver
Receiver cable
Microphone
openings
Rocker switch (control)
Side indicator
(red = right ear, blue = left ear)
and receiver connection
Battery compartment
(on/o switch)
9
You can use the following andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed, Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the andard ear pieces. Read
more in section "Maintenance and care".
Cuom-made ear pieces
Earmold 3.0
10
Controls
With the rocker switch you can, for example,
adju the volume or switch hearing
programs. Your Hearing Care Professional
has programmed your desired functions to
the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
11
Rocker switch function L R
Press for more than 3 seconds:
Standby/turn on
L = Left, R = Right
You can also use a remote control to change hearing
programs and adju the volume of your hearing aids.
With our smartphone app you have even more control
options.
12
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing aids.
Read more in section "Turning on and o".
The Tinnitus Function generates a sound to diract
you from your tinnitus.
13
Batteries
When the battery is low the sound becomes weaker or you
will hear an alert signal. The battery type will determine how
long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312
zAlways use the correct battery size for your hearing aids.
zRemove the batteries if you intend not to use the hearing
aids for several days.
zAlways carry spare batteries.
zRemove empty batteries immediately and follow your
local recycling rules for battery disposal.
14
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the
battery. The magnet ick is available as
an accessory.
15
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up into the battery door
(refer to the picture).
Note: Please do not place the battery
directly into the housing.
XCarefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by 
force. It can be damaged.
16
Daily use
To assure comfortable and easy use of your hearing aids
they are equipped with an onboard control element. In
addition we oer an app for Android as well as iPhones
which makes handling your devices even easier. Contact
your Hearing Care Professional for downloading and
inalling the smartphone app.
Turning on and o
You can turn your hearing aids on or o via the battery
compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r
catch.
When wearing the hearing aids, an alert tone can indicate
when an inrument is being turned on or o.
When the power-on delay is activated, the hearing aids
turn on after a delay of several seconds. During this time
17
you can insert the hearing aids into your ears without
experiencing unpleasant feedback whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Switching to andby mode
You have following options to switch your device into
andby mode:
zvia remote control or smartphone app
zvia rocker switch.
Turning on or o:
Press and hold the rocker switch for several seconds.
Refer to section "Controls" for the settings of the rocker
switch.
Standby mode mutes the device. When you leave andby
mode, the previously used volume and hearing program
are set.
18
Note:
zIn andby mode, the device is not turned o completely.
It draws some power. Therefore, we recommend to use
andby mode only for a short period of time.
zIf you want to leave andby mode, but the remote control
or app is not at hand, turn your device o and on again
(by opening and closing the battery compartment). In this
case, the default volume and hearing program are set.
Inserting and removing the hearing aids
Your hearing aids have been ne-tuned for your right and
left ear. Colored markers indicate the side:
zred marker = right ear
zblue marker = left ear
19
Inserting a hearing aid:
XFor Sleeves, take care that the bend of the Sleeve is in
line with the bend of the receiver cable.
See illurations on next page.
Correct:
Incorrect:
20
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in the
ear canal .
XTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing aid and slide it over
the top of your ear .
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear piece.
XMake sure that the ear piece is completely
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
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