AMPLIFON ampli-energy R 4 AX R User guide

Brand
AMPLIFON
Model
ampli-energy R 4 AX R
Type
User guide

This manual is also suitable for

ampli-energy R AX R
User Guide 2
Inructions for Use
2
CAUTION
It is important to read this user guide and the user
guide 1 (safety manual) thoroughly and completely.
Follow the safety information to avoid damage or
injury.
3
Content
Welcome    5
Your hearing aids    7
Inrument type  7
Getting to know your hearing aids   8
Components and names  9
Controls  11
Hearing programs  12
Features  12
Daily use    13
Inserting and removing the hearing aids  13
Turning on and o  19
Switching to andby mode  20
Adjuing the volume  21
Changing the hearing program  21
Further adjuments (optional)   22
Charging  23
4
Special liening situations    26
On the phone  26
Audio reaming with iPhone  27
Audio reaming with Android phone  27
Bluetooth  28
Maintenance and care    29
Hearing aids  29
Ear pieces  31
Professional maintenance  34
Important safety information    35
Further information    38
Accessories  38
Operating, transport, and orage conditions  38
Disposal information  40
Symbols used in this document  40
Troubleshooting for hearing aid  41
Country-specic information  43
Service and warranty  47
5
Welcome
Thank you for choosing our hearing aids to accompany you
through everyday life. Like anything new, it may take you a
little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages and
greater quality of life your hearing aids oer.
To receive the mo benet from your hearing aids, it is
recommended that you wear them every day, all day. This
will help you get adjued to them.
6
The device may not look exactly like the guiding
illurations in these inructions. We reserve the right
to make any changes we consider necessary.
Before using your hearing aids for the r time, fully
charge them. Follow the inructions in the charger's
user guide.
7
Your hearing aids
This user guide describes optional features that your
hearing aids may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing aids.
Inrument type
Your hearing aids are a RIC (Receiver-in-Canal) model. The
receiver is placed within the ear canal and connected to the
inrument via a receiver cable. The inruments are not
intended for children under the age of 3 years or persons
with a developmental age of under 3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing aid. This enables easy
charging with Pure Charger or the optional Pure Portable
Charger or Pure Dry&Clean Charger.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
aids.
8
Your hearing aids feature Bluetooth® Low Energy* technology
allowing for easy data exchange with your smartphone, and
for seamless audio reaming with your iPhone** and for
some Android smartphones that support Audio Streaming
for Hearing Aids (ASHA).
Getting to know your hearing aids
It is recommended to familiarize yourself with your new
hearing aids. With the inruments in your hand try using the
controls and note their location on the inrument. This will
make it easier for you to feel and press the controls while
wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can ask your
Hearing Care Professional whether a remote control
or a smartphone app to control your inruments is
available.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use
of such marks by WS Audiology Denmark A/S of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and
other countries.
9
Components and names
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch
(control, on/o switch)
➏Side indicator
(red = right ear,
blue = left ear) and
receiver connection
➐Charging contacts
10
You can use the following andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed, Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the andard ear pieces. Read
more in section "Maintenance and care".
Cuom-made ear pieces
Earmold 3.0
11
Controls
With the rocker switch you can, for example, switch hearing
programs. The Hearing Care Professional has programmed
your desired functions to the rocker switch.
Rocker switch function L R
Press briey:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV ream on/o
Press for more than 3 seconds:
Turn on/o
L = Left, R = Right
12
You can also use a remote control to change hearing
programs and adju the volume of your hearing aids.
With our smartphone app you have even more control
options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
The tinnitus therapy feature generates a sound to
diract you from your tinnitus.
13
Daily use
To assure comfortable and easy use of your hearing aids
they are equipped with an onboard control element. In
addition we oer an app for Android as well as iPhones
which makes handling your devices even easier. Contact
your Hearing Care Professional for downloading and
inalling the smartphone app.
Inserting and removing the hearing aids
Your hearing aids have been ne-tuned for your right and
left ear. Colored markers indicate the side:
zred marker = right ear
zblue marker = left ear
Inserting a hearing aid:
XFor Sleeves, take care that the bend of the Sleeve is in
line with the bend of the receiver cable.
See illurations on next page.
14
Correct:
Incorrect:
15
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in the
ear canal ➊.
XTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing aid and slide it
over the top of your ear ➋.
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear piece.
XMake sure that the ear piece is completely
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
16
zIt may be helpful to insert the right hearing aid with
the right hand and the left hearing aid with the left
hand.
zIf you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention rand helps to securely retain the
ear piece in your ear. To attach the optional retention rand:
XAlign the end of the retention rand with the at end of
the receiver.
17
XThen press the retention rand towards the receiver until
it clicks into place.
To position the retention rand:
XBend the retention rand and position
it carefully into the bottom of the bowl of
your ear (refer to the picture).
18
Removing a hearing aid:
XLift the hearing aid and slide it
over the top of your ear ➊.
XIf your hearing aid is equipped
with a cuom shell or a mold,
remove it by pulling the small
removal cord toward the back of
your head.
XFor all other ear pieces: Grip the receiver in the ear canal
with two ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing aid. If this
happens, have the ear piece removed by a medical
professional.
Clean and dry your hearing aids after usage. Read more in
section "Maintenance and care".
19
 Turning on and off
You have the following options to turn your hearing aids
on or o.
Via charger:
XTurning on: Take the inruments out of the charger.
The artup melody is played in your hearing aids. The
default volume and hearing program are set.
XTurning o: Place the hearing aids in the charger.
Note that the charger mu be connected to the power
supply. For details refer to the charger's user guide.
Via rocker switch:
XTurning on: Press and hold the lower part
of the rocker switch until the artup melody
arts to play. Release the rocker switch
while the melody is playing.
The default volume and hearing program
are set.
20
XTurning o: Press and hold upper or
lower part of the rocker switch for several
seconds. A power down melody is played.
Switching to andby mode
Via remote control or smartphone app, you can switch your
hearing aids to andby mode. This mutes the hearing aids.
When you leave andby mode, the previously used volume
and hearing program are set.
Note:
zIn andby mode, the hearing aids are not turned o
completely. They draw some power.
Therefore we recommend to use andby mode only for a
short period of time.
zIf you want to leave andby mode, but the remote control
or app is not at hand: Turn your hearing aids o and on
again (via rocker switch or by shortly placing them in the
charger until one or more orange LEDs light up). In this
case, the default volume and hearing program are set.
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AMPLIFON ampli-energy R 4 AX R User guide

Brand
AMPLIFON
Model
ampli-energy R 4 AX R
Type
User guide
This manual is also suitable for
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