AMPLIFON ampli-energy R 5 AX R-D User guide

ampli-energy R AX R-D

User Guide 2

Inructions for Use

2

CAUTION

It is important to read this user guide and the user

guide 1 (safety manual) thoroughly and completely.

Follow the safety information to avoid damage or

injury.

3

Content

Welcome 5

Intended use 6

Your hearing aids 7

Inrument type 7

Getting to know your hearing aids 8

Components and names 9

Hearing programs 11

Features 11

Daily use 12

Charging 12

Turning on and o hearing aids 13

Switching to andby mode 13

Inserting and removing the hearing aids 14

Adjuing the volume 19

Changing the hearing program 19

4

Special liening situations 20

On the phone 20

Audio reaming with iPhone 21

Audio reaming with Android phone 21

Bluetooth 22

Maintenance and care 23

Hearing aids 23

Ear pieces 26

Professional maintenance 28

Important safety information 29

Safety information on lithium-ion rechargeable

batteries 29

Further information 32

Accessories 32

Operating, transport, and orage conditions 32

Disposal information 34

Explanation of symbols 35

Troubleshooting for hearing aids 37

Country-specic information 38

Service and warranty 39

5

Welcome

Thank you for choosing our hearing aids to accompany you

through everyday life. Like anything new, it may take you a

little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages and

greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day. This

will help you get adjued to them.

6

Before using your hearing aids for the r time, fully

charge them.

The device may not look exactly like the guiding

illurations in these inructions. We reserve the right

to make any changes we consider necessary.

Intended use

Hearing aids are intended to improve the hearing of hearing

impaired persons. Diagnosis and prescription of a hearing

aid mu be performed by hearing health specialis, e.g.

acouicians, audiologis or ENT doctors.

Use the hearing aids and accessories only as described in

the respective user guides.

7

Your hearing aids

This user guide describes optional features that your

hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Inrument type

Your hearing aids are a RIC (Receiver-in-Canal) model.

The receiver is placed within the ear canal and connected to

the inrument via a receiver cable. The inruments are not

intended for children under the age of 3 years or persons

with a developmental age of under 3 years.

A power cell (lithium-ion rechargeable battery) is

permanently built into your hearing aid. This enables easy

charging with ampli-charge R-D 1 Portable or Connexx

Charging+ Station SR.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

8

Your hearing aids feature Bluetooth® low energy* technology

allowing for easy data exchange with your smartphone, and

for seamless audio reaming with your iPhone** and for

some Android smartphones that support Audio Streaming

for Hearing Aids (ASHA).

Getting to know your hearing aids

Your hearing aids have no controls.

If you want to adju the volume or switch hearing programs

manually, you can ask your Hearing Care Professional

about a remote control option.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use

of such marks by WS Audiology Denmark A/S of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and

other countries.

9

Components and names

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone openings

➎Charging contact

➏Side indicator

(red = right, blue = left)

10

You can use the following andard ear pieces:

Standard ear pieces Size

Sleeve 3.0, Vented, Closed, Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the andard ear pieces. Read

more in section "Maintenance and care".

11

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

The tinnitus therapy feature generates a sound to

diract you from your tinnitus.

12

Daily use

Charging

You have the choice between ampli-charge R-D 1 Portable ➊

and Connexx Charging+ Station SR ➋.

XPlace the hearing aids in the charger.

XFollow the inructions in the charger's user guide. You

can also nd useful tips for charging in the charger's user

guide.

13

Turning on and o hearing aids

You have the following options to turn your hearing aids

on or o.

XTurning on: Take the inruments out of the charger.

The artup melody is played in your hearing aids. The

default volume and hearing program are set.

XTurning o: Place the hearing aids in the charger.

Note that the charger mu be on.

Switching to andby mode

Via remote control, you can switch your hearing aids to

andby mode. This mutes the hearing aids. When you

leave andby mode, the previously used volume and

hearing program are set.

Note:

zIn andby mode, the hearing aids are not turned o

completely. They draw some power.

Therefore we recommend to use andby mode only for a

short period of time.

14

zIf you want to leave andby mode, but the remote control

is not at hand: Turn your hearing aids o and on again

(by shortly placing them in the charger until one or more

LEDs light up). Wait until the artup melody is played in

your hearing aids. This may take several seconds. Note

that the default volume and hearing program are set.

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and left

ear. Colored markers indicate the side:

zred marker = right ear

zblue marker = left ear

15

Inserting a hearing aid:

XFor Sleeves, take care that the bend of the Sleeve is in

line with the bend of the receiver cable.

Correct:

Incorrect:

16

XHold the receiver cable at the bend closer to the

ear piece.

XCarefully push the ear piece in the

ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and slide it over

the top of your ear ➋.

zIt may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with

the left hand.

zIf you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

17

The optional retention rand helps to securely retain the

ear piece in your ear. To position the retention rand:

XBend the retention rand and position

it carefully into the bottom of the bowl

of your ear (refer to the picture).

18

Removing a hearing aid:

XLift the hearing aid and slide it

over the top of your ear ➊.

XGrip the receiver in the ear canal with two ngers and pull

it carefully out ➋.

Do not pull the receiver cable.

Clean and dry your hearing aids after usage. Read more in

section "Maintenance and care".

19

Adjuing the volume

Your hearing aids automatically adju the volume to the

liening situation.

XIf you prefer manual volume adjument, use a remote

control option.

An optional signal can indicate the volume change.

Changing the hearing program

Depending on the liening situation, your hearing aids

automatically adju their sound.

Your hearing aids may also have several hearing programs

which allow you to change the sound, if needed. An optional

signal tone can indicate the program change.

XTo change the hearing program manually, use a remote

control option.

Refer to section "Hearing programs" for a li of your

hearing programs.

The default volume is applied.

20

Special liening situations

On the phone

When you are on the phone, hold the

telephone receiver slightly above your ear.

The hearing aid and telephone receiver have

to be aligned. Turn the receiver slightly so

that the ear is not completely covered.

Telephone program

You may prefer a certain volume when using the phone. Ask

your Hearing Care Professional to congure a telephone

program.

XSwitch to the telephone program whenever you are on

the phone.

If a telephone program is congured for your hearing

aids, it is lied in section "Hearing programs".

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