Disconnect the
Weighing Platform
cable from the port of the
IS-240/280 mailing system.
Remove the Weighing
Platform cable from
the component cavity.
Disconnect the power
cable from the wall
outlet. This will turn o the
IS-240/280 mailing system.
IS-240/280 Series
Weighing Platform Replacement Guide
Weighing Platform Components
1 - Weighing Platform
1 - Prepaid Shipping Label
Put the mail machine in
sleep mode by pressing
the sleep wake button .
For more information or if you experience any issues please visit :
kb.quadient.us/IS280
The following steps will guide you through the removal of the weighing platform and installation of a
new weighing platform.
Weighing
Platform
Place the old Weighing Platform into the new
shipping package. Seal the package with
packing tape (not provided). Apply the prepaid
label to the package over the old shipping label.
Connect the new
Weighing Platform
cable to the port of the IS-
240/280 mailing system.
Shipping Package Contents
Remove the new
Weighing Platform
and shipping label from
the shipping package.
IS-240/280
Mailing
System
(back view)
Replacing The Weighing Platform
2
3
1
4
5
7
8
6
The power indicator light will
be amber.
Place the new
Weighing Platform
onto the system aligning
the Weighing Platform
feet with the indentations
on the base.
From the Home
screen, press the
“MENU” button.
Press the down arrow
button to select
“Online Services” and
press the “OK” button.
Press the down arrow
button to select
“Generic Call” and press
the “OK” button.
Your mailing system is ready to use!
A0148334/B - 14/01/2022
Connect the power
cable to the wall outlet.
This will turn on the IS-
240/280 mailing system.
Testing The Weighing Platform By Connecting To The Online Server
Turn on the press the
“Sleep/Wake” button.
The power indicator light
will become green.
The machine is
preparing for the
generic call.
Do not interrupt
this process.
If you fail to return the old weighing platform within ten business days, you will be charged the full
replacement value of the weighing platform.
For questions, please call: 1-800-636-7678
OK
MENU
1st Letter
20/01/20
M1*: 1st Letter
Acct:0000 0
$000.480
00 lb
01.0 oz
OK
MENU
OK
MENU
The machine is
connecting to the
server.
The transaction is in
progress.
Once the generic
call has successfully
nished, press the “OK”
button to return to the
Homescreen.
910
2
37
8
1
4
5
6
Tuck the new Weighing
Platform cable into
the component cavity.
-
1
-
2
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