Overland Storage Ultamus Raid 1200 Hardware Setup Manual

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Overland
Storage
ULTAMUS
®
RAID 1200
Hardware Setup Guide
January 2008
10400165-101
10400165-101 01/2008 ©2007-2008 Overland Storage, Inc. W ii
ULTAMUS RAID 1200 User Guide
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ULTAMUS RAID 1200 User Guide
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Contents
Chapter 1 - Introduction
ULTAMUS RAID 1200 Array .......................................................................................................................... 1-1
ULTAMUS RAID 1200x Expansion Array ...................................................................................................... 1-2
Chassis .......................................................................................................................................................... 1-2
Operator’s Panel ........................................................................................................................................ 1-3
Manual Self-Test .................................................................................................................................... 1-3
Audible Alarms ...................................................................................................................................... 1-4
Chapter 2 - Installing and Connecting
Preparation of Site and Host Server .......................................................................................................... 2-1
Rack Installation Prerequisites .............................................................................................................. 2-2
Rack Mounting Rail Kit .......................................................................................................................... 2-2
Installing Slide Rails on Chassis ............................................................................................................. 2-3
Installing Rack Brackets in 19-Inch Rack ............................................................................................ 2-3
Mounting the ULTAMUS RAID 1200 Array in the Rack ....................................................................... 2-4
Controller Card Connections .................................................................................................................... 2-5
Storage Array Connectors ................................................................................................................... 2-5
Expansion Array Connectors ............................................................................................................... 2-6
Management Interfaces ........................................................................................................................... 2-6
ULTAMUS RAID manager Software ..................................................................................................... 2-6
Fibre Channel Interface ....................................................................................................................... 2-6
Ethernet Connection .......................................................................................................................... 2-10
Connecting Multiple Arrays ..................................................................................................................... 2-10
Drive Slot Arrangement ............................................................................................................................ 2-11
Drive Location Rules ........................................................................................................................... 2-11
Engaging the Anti-Tamper Locks ...................................................................................................... 2-11
AC Power Cord Connection ................................................................................................................... 2-12
Grounding Checks ............................................................................................................................. 2-12
Attach AC power cords ..................................................................................................................... 2-13
Chapter 3 - Power Up the Array
Power On ..................................................................................................................................................... 3-1
Power Supply Module LEDs .................................................................................................................. 3-1
Starting the Drives ....................................................................................................................................... 3-2
Disk Drive LEDs ....................................................................................................................................... 3-2
Starting ULTAMUS RAID manager ............................................................................................................. 3-2
Power Off Process ....................................................................................................................................... 3-3
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ULTAMUS RAID 1200 Hardware Setup Guide Contents
Chapter 4 - ULTAMUS RAID manager Software
Volume Size Reporting ............................................................................................................................... 4-1
Troubleshooting Assistance ....................................................................................................................... 4-1
Setting up the ULTAMUS RAID manager ............................................................................................4-2
Using the ULTAMUS RAID manager ........................................................................................................... 4-4
Appendix A - Faults and Troubleshooting
Overview .....................................................................................................................................................A-1
Initial Start-up Problems ..............................................................................................................................A-1
Faulty Cords ...........................................................................................................................................A-1
Alarm Sounds On Power Up ................................................................................................................A-1
Green Controller OK LED on RAID Controller Not Lit .........................................................................A-1
Computer Doesn’t Recognize the ULTAMUS RAID 1200 Array ........................................................A-2
Status Indicators (LEDs) ..............................................................................................................................A-2
Disk I/O Module LEDs ............................................................................................................................A-2
Drive Carrier LEDs ..................................................................................................................................A-2
OPS Panel LEDs ......................................................................................................................................A-3
RAID Module LEDs .................................................................................................................................A-4
Cooling Module LED .............................................................................................................................A-5
Power Supply Module LEDs ..................................................................................................................A-5
Audible Alarm Mute .............................................................................................................................A-6
Drive Carrier Module Faults .......................................................................................................................A-6
Auto Start Failure ...................................................................................................................................A-7
Troubleshooting ..........................................................................................................................................A-7
System Faults .........................................................................................................................................A-7
Power Supply Faults ..............................................................................................................................A-7
Thermal Control .....................................................................................................................................A-8
Thermal Alarm .......................................................................................................................................A-9
Thermal Warnings ..................................................................................................................................A-9
Appendix B - Specifications
Dimensions ................................................................................................................................................... B-1
Weight .......................................................................................................................................................... B-1
AC Power (350W PSU) ................................................................................................................................ B-1
AC Power Cords .................................................................................................................................... B-2
United States .................................................................................................................................... B-2
Europe & Others .............................................................................................................................. B-2
PSU Safety and EMC Compliance ...................................................................................................... B-2
Environment ................................................................................................................................................ B-2
Ambient Temperature and Humidity .................................................................................................. B-2
Other Environmental Specifications ................................................................................................... B-3
Interfaces - RAID Controller Module ......................................................................................................... B-3
Interfaces - Disk I/O Module ...................................................................................................................... B-4
RAID Module Specification ........................................................................................................................ B-4
LED Functions ......................................................................................................................................... B-5
RAID Controller Module LED Status Indicators ............................................................................. B-5
Disk I/O Module Specification ................................................................................................................... B-6
LED Functions ......................................................................................................................................... B-6
Drive Carrier Module Specification .......................................................................................................... B-6
CHAPTER
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1
Introduction
The ULTAMUS™ RAID 1200 platform is a 2U (rack space) disk drive chassis
housing twelve low profile (1 inch high), 3.5 inch form factor disk drives, which can
be either SAS or SATA drive types. The design concept is based on a chassis
subsystem together with a set of plug-in modules.
Figure 1-1: ULTAMUS RAID 1200 Storage Array
Expansion is achieved by connecting ULTAMUS RAID 1200x expansion units to
the main array. Multiple arrays are connected together using SAS patch cables, up
to a total of five chassis, including the ULTAMUS RAID 1200 main array. See
“Connecting Multiple Arrays” on page 2-10.
ULTAMUS RAID 1200 Array
Figure 1-2: ULTAMUS RAID 1200 Rear Module Layout
PSU 0 PSU 1 Cooling Module RAID Controller 0 RAID Controller 1
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ULTAMUS RAID 1200 Hardware Setup Guide Introduction
The ULTAMUS RAID 1200 as supplied (Figure 1-2 on page 1-1) contains:
Chassis and backplane with integral (front panel mounted) Operator’s Panel
(see “Operator’s Panel” on page 1-3).
Up to twelve (12) drive carrier modules, using either SAS or SATA disk
drives.
Blank carrier modules in all unused drive bays to maintain airflow.
Two plug-in Power Supply modules (PSU).
One plug-in Cooling Fan module.
Up to two (2) plug-in RAID Controller modules, incorporating the
ULTAMUS RAID manager software.
NOTE: If only one RAID module is installed, then a blank module must be fitted in
the unused slot. The RAID module must be in the lower Slot 0 and the blank
module in the upper Slot 1.
ULTAMUS RAID 1200x Expansion Array
Figure 1-3: ULTAMUS RAID 1200x Rear Module Layout
The ULTAMUS RAID 1200x Expansion Array as supplied (Figure 1-3) contains:
Chassis and backplane with integral (front panel mounted) Operator’s Panel
(see “Operator’s Panel” on page 1-3).
Up to twelve (12) Drive Carrier Modules, using either SAS or SATA disk
drives.
Blank carrier modules in all unused drive bays to maintain airflow.
Two plug-in Power Supply modules (PSU).
One plug-in Cooling Fan module.
Two (2) plug-in Expansion (Disk I/O) modules.
Chassis
The chassis consists of a sheet metal enclosure assembly containing a backplane
printed circuit board (PCB) and module runner system.
The chassis front panel incorporates an integral Operator’s (OPS) Panel.
The Backplane PCB provides logic level signal and low voltage power
distribution paths.
PSU 0 PSU 1 Cooling Module Expansion Module 0 Expansion Module 1
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ULTAMUS RAID 1200 Hardware Setup Guide Introduction
The chassis is fitted with 19-inch rack-mounting features which enables it to
be fitted to standard 19-inch racks, and it uses 2 EIA units of rack space
(2U).
The chassis assembly contains 12 drive bays at the front, each of which
accommodates the appropriate plug-in drive carrier module. The 12 drive
bays are arranged in 3 rows of 4 drives (Figure 1-4).
Figure 1-4: Drive Carrier Layout
At the rear, the ULTAMUS RAID 1200 chassis assembly contains five plug-
in module bays to house two Power Supply modules, a Cooling Fan module
and two RAID Controller modules (fitted horizontally).
The ULTAMUS RAID 1200x Expansion Array is similar to the ULTAMUS
RAID 1200, except Expansion Disk I/O modules are used instead of the
RAID Controller modules.
Operator’s Panel
The ULTAMUS RAID 1200 front panel incorporates an Operator’s (OPS) Panel
with four LEDs. The OPS Panel provides a high level indication of the operation of
the chassis. See
“OPS Panel LEDs” on page A-3 for details of the LED status
conditions.
Figure 1-5: LED Layout on OPS Panel
Manual Self-Test
Pressing the Alarm Reset button when no error conditions are occurring starts an
LED self-test. Pressing the button again stops the self-test, or if an error condition
occurs while the self-test is ongoing, the test terminates. During the self-test you
initially hear two beeps followed by the OPS panel System Fault, Logical Fault,
and Box Identify LEDs, along with the Drive Carrier lower Fault LEDs (amber),
flashing continuously.
NOTE: The OPS Panel is
supplied as an integral
part of the array core
product and is not user
replaceable.
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ULTAMUS RAID 1200 Hardware Setup Guide Introduction
Audible Alarms
The ULTAMUS RAID 1200 array includes an Audible Alarm which indicates
when a fault state is present. The following conditions will activate the Audible
Alarm:
Fan Fault
Voltage Out Of Range
Over Temperature
Thermal Overrun
System Fault
Logical Fault
PSU Fault
Removal Of One PSU
When the audible alarm sounds, it can be muted by pressing the Alarm Mute
push-button, which is incorporated in the chassis front panel. When muted, the
alarm continues to sound with short, intermittent beeps while the fault state
exists. The alarm will not silence until the issue that caused the alarm is
corrected.
CHAPTER
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2
Installing and Connecting
The following procedures describe the installation of an ULTAMUS RAID 1200
storage or expansion array and highlight some prerequisite requirements and
good handling practices which we encourage you to follow to ensure a successful
installation in the safest manner.
CAUTION: Ensure that you have fitted and checked a suitable anti-static wrist or
ankle strap and observe all conventional ESD precautions when handling modules
and components. Avoid contact with backplane components and module
connectors, etc. Use only the power cords/cables supplied or those which match
the specification in “AC Power Cords” on page B-2.
Preparation of Site and Host Server
Before you begin, make sure that the site where you intend to set up and use your
ULTAMUS RAID 1200 storage or expansion array has the following:
Standard AC power from an independent source or a rack Power
Distribution Unit with a UPS.
A host computer, running a supported OS, with a standard FC HBA (host
bus adapter) with the latest BIOS and drivers. Follow the instructions
provided with your HBA and install the HBA and its driver software.
NOTE: The ULTAMUS RAID 1200 supports widely-used operating systems; however,
deployment on Microsoft Windows requires the INF driver file which is found
on the ULTAMUS RAID 1200 Software and Documentation CD.
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
Unpacking the ULTAMUS RAID 1200 Array
The contents of the shipping box are:
One ULTAMUS RAID 1200 storage array or ULTAMUS RAID 1200x
expansion array
This quick start guide
Accessory Kit that contains:
Two AC power cables
Rack-mounting rail kit with hardware
ULTAMUS RAID 1200 Software and Documentation CD
For a storage array only, the kit also contains these items:
Serial cable for service use only
Two SFP modules per RAID Controller module (up to four)
Drive lock key (torx driver)
For an expansion array only, the kit also contains two SAS cables
NOTE: Do not discard the serial cable or drive lock key. They may be required for later
servicing of the array.
Rack Installation Prerequisites
The ULTAMUS RAID 1200 chassis is designed for installation into an industry
standard 19-inch cabinet capable of holding the array.
Minimum depth 700mm (27.6 inches) from front flange to rear metalwork
(excludes rear cabling).
Weight: up to 32kg (70 lb.) dependent upon configuration per chassis.
A minimum gap of 25mm (1 inch) clearance between the rack cover and
front of drawer; and 50mm (2 inches) rear clearance between rear of drawer
and rear of rack is recommended in order to maintain the correct air flow
around the chassis.
The rack should present a maximum back pressure of 5 pascals (0.5mm
water gauge).
Rack Mounting Rail Kit
A set of mounting rails is available for use in 19-inch rack cabinets. These rails
have been designed and tested to handle the maximum chassis weight and to
ensure that multiple ULTAMUS RAID 1200 arrays can be installed without loss of
space within the rack. Use of other mounting hardware can cause some loss of rack
space.
Please contact your supplier to ensure suitable mount rails are available for the
rack you are using.
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
Installation Procedures
Installation consists of assembling the rails, mounting the rails in a rack, and
inserting the unit into the rack using the rails.
Installing Slide Rails on Chassis
Refer to the detail drawings supplied with the rack mounting rail kit for further
information.
To install slide rails
1. Attach left and right slides to the chassis sides using six (6) M3x4 button
head screws.
2. Assemble the left and right chassis latches using the chassis latch screws.
Ensure that the latch is oriented as shown in the below illustration, with the
spring arm located against its stop.
Figure 2-1: Position and Orientation of Chassis Latches
NOTE: On the right side, the latch spring arm points toward the top; on the left side
the latch spring arm points toward the bottom.
Installing Rack Brackets in 19-Inch Rack
NOTE: The brackets are universal and will fit either side.
To assemble the rack brackets to the rack posts
1. Locate the guide pin at the rear of each bracket and insert the pin into a rear
rack post hole. Attach the bracket to the rear rack post using the washers
and screws supplied. The screws should be left loose.
2. Extend the rail to fit between the rack posts.
3. Attach the bracket to the front rack post using the washers and screws
supplied. The screws should be left loose.
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
4. Tighten the two clamping screws located along the inside of the rear section
of the rack bracket.
Figure 2-2: Rack Rail Assembly Procedure
Mounting the ULTAMUS RAID 1200 Array in the Rack
WARNING: Due to the weight of each rack-mounted array when it is fully extended,
you should install arrays in the rack cabinet from the bottom up. Extending a array
that has empty spaces beneath it might cause the rack to tip forward and cause
personal injury. To avoid injury or damage to equipment, Overland strongly
recommends that two people lift the array into the rack.
To install the array in the rack
1. Lift the array and align it with the rack rails.
2. Carefully insert the chassis slides into the rack rails and push the chassis
completely into the rack cabinet.
3. Tighten the rear rack bracket mounting screws (previously left loose).
Remove nut when using the
tapped hole rack posts.
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
4. Withdraw the chassis until it reaches the hard stops (approximately 400mm
(15.75 inches)). Tighten the front rack bracket mounting screws (previously
left loose).
5. Push the array completely into the rack cabinet and secure to the front of the
rack using the captive fasteners on the front flanges.
Figure 2-3: Captive Fastener Locations for Securing Array
Controller Card Connections
Some controller cards have different labeling schemes but all sockets are used for
the same connections.
Storage Array Connectors
Figure 2-4: Main Storage Array Labeling Schemes
Fastener
Fastener
Same
Connection
Same
Connection
Same
Connection
Same
Connection
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
Expansion Array Connectors
Figure 2-5: Expansion Array Labeling Schemes
Management Interfaces
The following management interfaces are provided and used to configure, manage,
and monitor the ULTAMUS RAID 1200 storage array.
ULTAMUS RAID manager Software
ULTAMUS RAID manager software is a full-featured graphical HTML-based
software suite designed to configure, manage and monitor the ULTAMUS RAID
1200 storage array.
ULTAMUS RAID manager comprises the ULTAMUS RAID manager server that
runs as a background service on the RAID Controller Module and the ULTAMUS
RAID embedded HTML-based front end interface that is accessed using a web
browser on a host system.
The ULTAMUS RAID manager server discovers array storage devices, manages
and distributes message logs, and communicates with other ULTAMUS RAID
manager servers installed on the same local and external subnet networks. It
incorporates a web server, Apache 2.0, that provides the interface between the
ULTAMUS RAID manager server and GUI. During installation the web server is
automatically configured. See
“ULTAMUS RAID manager Setup” on page 4-2.
Fibre Channel Interface
The RAID Controller module provides two Fibre Channel SFP interface
connections.
The RAID Controller module provides bidirectional connection between the Fibre
Channel host side interface and the drives. The drives will not be presented to the
Host until they are configured and mapped by the controller.
NOTE: There are no external terminators required with Fibre Channel architecture and
any drive can be hot plugged during operation.
Same
Connection
Same
Connection
Same
Connection
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
Two SFP modules per RAID Controller module are included in the accessory kit
(up to four).
To install the SFP modules
1. With the handle on the SFP module closed, push the SFP fully into the slot
until it seats (click).
2. Connect the Fibre Channel cable to the SFP.
3. Perform Steps 1–2 for each SFP module.
Each RAID Controller module can be connected to up to 2 independent Host Bus
adapters or switch ports. Some typical configurations utilizing two RAID
Controller modules and either one or two HBAs are shown in
Figure 2-6 through
Figure 2-10.
NOTE: Configurations utilizing multiple controllers sharing same expansion chassis are
not supported.
IMPORTANT: Optical modules must be UL (or other North American NRTL)
recognized component, and the laser in the module must comply with Laser Class 1,
US 21 CFR (J) and EN 60825-1.
Contact your supplier for a list of qualified optical SFP components.
Figure 2-6: Single Host, Single HBA, and Single Controller Connections
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Figure 2-7: Dual Host, Single HBA, and Single Controller Connections
Figure 2-8: Single Host, Dual HBAs, and Dual Controller Connections
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Figure 2-9: Dual Hosts, Dual HBAs, and Dual Controller Connections
Figure 2-10: Dual Host, Single HBAs, and Dual Controller Connections (Switch)
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ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting
Ethernet Connection
An RJ45 10/100Base-T Ethernet port allows the controller to be connected to a
network to enable out-of -band management and monitoring using the embedded
ULTAMUS RAID manager software.
Ensure that the PC is connected either directly or via a switched LAN to the
Ethernet.
IMPORTANT: Only shielded CAT5e (or better) cables should be used for connection
to the Ethernet port for EMC conformance.
Connecting Multiple Arrays
Additional ULTAMUS RAID 1200x expansion chassis can be connected to the
main array. Multiple chassis are connected together using SAS patch cables, up to
a maximum of 5 chassis including the main RAID chassis. A maximum multiple
array configuration is shown in
Figure 2-11.
Figure 2-11: Connecting Additional Expansion Arrays
ULTAMUS RAID 1200
ULTAMUS RAID 1200X
Storage Array
Expansion Array 1
ULTAMUS RAID 1200X
Expansion Array 2
ULTAMUS RAID 1200X
Expansion Array 3
ULTAMUS RAID 1200X
Expansion Array 4
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Drive Slot Arrangement
Each array has twelve drives which are referenced by their location (Figure 2-12).
Drives are numbered by column/row.
Figure 2-12: Drive Carrier Layout
Drive Location Rules
The ULTAMUS RAID 1200 arrays support two different types of disk drives: SAS,
and SATA. In order to allow optimal configurations to be built, the following rules
should be observed:
Different drive types (i.e., SAS and SATA) cannot be mixed in the same
column. You must populate using all the same drive types per column:
Slots 1, 5, 9 = column 1
Slots 2, 6, 10 = column 2
Slots 3,7,11 = column 3
Slots 4, 8, 12 = column 4
To achieve optimum performance, chassis should be populated in the
following drive location sequence:
a. First, column 1;
b. followed by column 3;
c. then column 2;
d. and finally, column 4.
If a change in drive technology is required, then a new column of drives
should be populated.
Engaging the Anti-Tamper Locks
The anti-tamper locks are fitted in the drive carrier handles and are accessed
through the small cutout in the latch section of the handle. Drives are installed
with the locks set in the locked position.
To de-activate the locks
1. Carefully insert the lock key provided into the cutout in the handle and into
its socket.
Column 1 Column 2 Column 3 Column 4
Row
1
2
3
/