Overland Storage Ultamus Raid 1200 Hardware Setup Manual

Brand: Overland Storage

Model: Ultamus Raid 1200

Category: Disk arrays

Type: Hardware Setup Manual

Overland

Storage

ULTAMUS

RAID 1200

Hardware Setup Guide

January 2008

10400165-101

ULTAMUS RAID 1200 User Guide

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ULTAMUS RAID 1200 User Guide

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Contents

Chapter 1 - Introduction

ULTAMUS RAID 1200 Array .......................................................................................................................... 1-1

ULTAMUS RAID 1200x Expansion Array ...................................................................................................... 1-2

Chassis .......................................................................................................................................................... 1-2

Operator’s Panel ........................................................................................................................................ 1-3

Manual Self-Test .................................................................................................................................... 1-3

Audible Alarms ...................................................................................................................................... 1-4

Chapter 2 - Installing and Connecting

Preparation of Site and Host Server .......................................................................................................... 2-1

Rack Installation Prerequisites .............................................................................................................. 2-2

Rack Mounting Rail Kit .......................................................................................................................... 2-2

Installing Slide Rails on Chassis ............................................................................................................. 2-3

Installing Rack Brackets in 19-Inch Rack ............................................................................................ 2-3

Mounting the ULTAMUS RAID 1200 Array in the Rack ....................................................................... 2-4

Controller Card Connections .................................................................................................................... 2-5

Storage Array Connectors ................................................................................................................... 2-5

Expansion Array Connectors ............................................................................................................... 2-6

Management Interfaces ........................................................................................................................... 2-6

ULTAMUS RAID manager Software ..................................................................................................... 2-6

Fibre Channel Interface ....................................................................................................................... 2-6

Ethernet Connection .......................................................................................................................... 2-10

Connecting Multiple Arrays ..................................................................................................................... 2-10

Drive Slot Arrangement ............................................................................................................................ 2-11

Drive Location Rules ........................................................................................................................... 2-11

Engaging the Anti-Tamper Locks ...................................................................................................... 2-11

AC Power Cord Connection ................................................................................................................... 2-12

Grounding Checks ............................................................................................................................. 2-12

Attach AC power cords ..................................................................................................................... 2-13

Chapter 3 - Power Up the Array

Power On ..................................................................................................................................................... 3-1

Power Supply Module LEDs .................................................................................................................. 3-1

Starting the Drives ....................................................................................................................................... 3-2

Disk Drive LEDs ....................................................................................................................................... 3-2

Starting ULTAMUS RAID manager ............................................................................................................. 3-2

Power Off Process ....................................................................................................................................... 3-3

ULTAMUS RAID 1200 Hardware Setup Guide Contents

Chapter 4 - ULTAMUS RAID manager Software

Volume Size Reporting ............................................................................................................................... 4-1

Troubleshooting Assistance ....................................................................................................................... 4-1

Setting up the ULTAMUS RAID manager ............................................................................................4-2

Using the ULTAMUS RAID manager ........................................................................................................... 4-4

Appendix A - Faults and Troubleshooting

Overview .....................................................................................................................................................A-1

Initial Start-up Problems ..............................................................................................................................A-1

Faulty Cords ...........................................................................................................................................A-1

Alarm Sounds On Power Up ................................................................................................................A-1

Green Controller OK LED on RAID Controller Not Lit .........................................................................A-1

Computer Doesn’t Recognize the ULTAMUS RAID 1200 Array ........................................................A-2

Status Indicators (LEDs) ..............................................................................................................................A-2

Disk I/O Module LEDs ............................................................................................................................A-2

Drive Carrier LEDs ..................................................................................................................................A-2

OPS Panel LEDs ......................................................................................................................................A-3

RAID Module LEDs .................................................................................................................................A-4

Cooling Module LED .............................................................................................................................A-5

Power Supply Module LEDs ..................................................................................................................A-5

Audible Alarm Mute .............................................................................................................................A-6

Drive Carrier Module Faults .......................................................................................................................A-6

Auto Start Failure ...................................................................................................................................A-7

Troubleshooting ..........................................................................................................................................A-7

System Faults .........................................................................................................................................A-7

Power Supply Faults ..............................................................................................................................A-7

Thermal Control .....................................................................................................................................A-8

Thermal Alarm .......................................................................................................................................A-9

Thermal Warnings ..................................................................................................................................A-9

Appendix B - Specifications

Dimensions ................................................................................................................................................... B-1

Weight .......................................................................................................................................................... B-1

AC Power (350W PSU) ................................................................................................................................ B-1

AC Power Cords .................................................................................................................................... B-2

United States .................................................................................................................................... B-2

Europe & Others .............................................................................................................................. B-2

PSU Safety and EMC Compliance ...................................................................................................... B-2

Environment ................................................................................................................................................ B-2

Ambient Temperature and Humidity .................................................................................................. B-2

Other Environmental Specifications ................................................................................................... B-3

Interfaces - RAID Controller Module ......................................................................................................... B-3

Interfaces - Disk I/O Module ...................................................................................................................... B-4

RAID Module Specification ........................................................................................................................ B-4

LED Functions ......................................................................................................................................... B-5

RAID Controller Module LED Status Indicators ............................................................................. B-5

Disk I/O Module Specification ................................................................................................................... B-6

LED Functions ......................................................................................................................................... B-6

Drive Carrier Module Specification .......................................................................................................... B-6

CHAPTER

Introduction

The ULTAMUS™ RAID 1200 platform is a 2U (rack space) disk drive chassis

housing twelve low profile (1 inch high), 3.5 inch form factor disk drives, which can

be either SAS or SATA drive types. The design concept is based on a chassis

subsystem together with a set of plug-in modules.

Figure 1-1: ULTAMUS RAID 1200 Storage Array

Expansion is achieved by connecting ULTAMUS RAID 1200x expansion units to

the main array. Multiple arrays are connected together using SAS patch cables, up

to a total of five chassis, including the ULTAMUS RAID 1200 main array. See

“Connecting Multiple Arrays” on page 2-10.

ULTAMUS RAID 1200 Array

Figure 1-2: ULTAMUS RAID 1200 Rear Module Layout

PSU 0 PSU 1 Cooling Module RAID Controller 0 RAID Controller 1

ULTAMUS RAID 1200 Hardware Setup Guide Introduction

The ULTAMUS RAID 1200 as supplied (Figure 1-2 on page 1-1) contains:

• Chassis and backplane with integral (front panel mounted) Operator’s Panel

(see “Operator’s Panel” on page 1-3).

• Up to twelve (12) drive carrier modules, using either SAS or SATA disk

drives.

• Blank carrier modules in all unused drive bays to maintain airflow.

• Two plug-in Power Supply modules (PSU).

• One plug-in Cooling Fan module.

• Up to two (2) plug-in RAID Controller modules, incorporating the

ULTAMUS RAID manager software.

NOTE: If only one RAID module is installed, then a blank module must be fitted in

the unused slot. The RAID module must be in the lower Slot 0 and the blank

module in the upper Slot 1.

ULTAMUS RAID 1200x Expansion Array

Figure 1-3: ULTAMUS RAID 1200x Rear Module Layout

The ULTAMUS RAID 1200x Expansion Array as supplied (Figure 1-3) contains:

• Chassis and backplane with integral (front panel mounted) Operator’s Panel

(see “Operator’s Panel” on page 1-3).

• Up to twelve (12) Drive Carrier Modules, using either SAS or SATA disk

drives.

• Blank carrier modules in all unused drive bays to maintain airflow.

• Two plug-in Power Supply modules (PSU).

• One plug-in Cooling Fan module.

• Two (2) plug-in Expansion (Disk I/O) modules.

Chassis

The chassis consists of a sheet metal enclosure assembly containing a backplane

printed circuit board (PCB) and module runner system.

• The chassis front panel incorporates an integral Operator’s (OPS) Panel.

• The Backplane PCB provides logic level signal and low voltage power

distribution paths.

PSU 0 PSU 1 Cooling Module Expansion Module 0 Expansion Module 1

ULTAMUS RAID 1200 Hardware Setup Guide Introduction

• The chassis is fitted with 19-inch rack-mounting features which enables it to

be fitted to standard 19-inch racks, and it uses 2 EIA units of rack space

(2U).

• The chassis assembly contains 12 drive bays at the front, each of which

accommodates the appropriate plug-in drive carrier module. The 12 drive

bays are arranged in 3 rows of 4 drives (Figure 1-4).

Figure 1-4: Drive Carrier Layout

• At the rear, the ULTAMUS RAID 1200 chassis assembly contains five plug-

in module bays to house two Power Supply modules, a Cooling Fan module

and two RAID Controller modules (fitted horizontally).

• The ULTAMUS RAID 1200x Expansion Array is similar to the ULTAMUS

RAID 1200, except Expansion Disk I/O modules are used instead of the

RAID Controller modules.

Operator’s Panel

The ULTAMUS RAID 1200 front panel incorporates an Operator’s (OPS) Panel

with four LEDs. The OPS Panel provides a high level indication of the operation of

the chassis. See

“OPS Panel LEDs” on page A-3 for details of the LED status

conditions.

Figure 1-5: LED Layout on OPS Panel

Manual Self-Test

Pressing the Alarm Reset button when no error conditions are occurring starts an

LED self-test. Pressing the button again stops the self-test, or if an error condition

occurs while the self-test is ongoing, the test terminates. During the self-test you

initially hear two beeps followed by the OPS panel System Fault, Logical Fault,

and Box Identify LEDs, along with the Drive Carrier lower Fault LEDs (amber),

flashing continuously.

NOTE: The OPS Panel is

supplied as an integral

part of the array core

product and is not user

replaceable.

ULTAMUS RAID 1200 Hardware Setup Guide Introduction

Audible Alarms

The ULTAMUS RAID 1200 array includes an Audible Alarm which indicates

when a fault state is present. The following conditions will activate the Audible

Alarm:

• Fan Fault

• Voltage Out Of Range

• Over Temperature

• Thermal Overrun

• System Fault

• Logical Fault

• PSU Fault

• Removal Of One PSU

When the audible alarm sounds, it can be muted by pressing the Alarm Mute

push-button, which is incorporated in the chassis front panel. When muted, the

alarm continues to sound with short, intermittent beeps while the fault state

exists. The alarm will not silence until the issue that caused the alarm is

corrected.

CHAPTER

Installing and Connecting

The following procedures describe the installation of an ULTAMUS RAID 1200

storage or expansion array and highlight some prerequisite requirements and

good handling practices which we encourage you to follow to ensure a successful

installation in the safest manner.

CAUTION: Ensure that you have fitted and checked a suitable anti-static wrist or

ankle strap and observe all conventional ESD precautions when handling modules

and components. Avoid contact with backplane components and module

connectors, etc. Use only the power cords/cables supplied or those which match

the specification in “AC Power Cords” on page B-2.

Preparation of Site and Host Server

Before you begin, make sure that the site where you intend to set up and use your

ULTAMUS RAID 1200 storage or expansion array has the following:

• Standard AC power from an independent source or a rack Power

Distribution Unit with a UPS.

• A host computer, running a supported OS, with a standard FC HBA (host

bus adapter) with the latest BIOS and drivers. Follow the instructions

provided with your HBA and install the HBA and its driver software.

NOTE: The ULTAMUS RAID 1200 supports widely-used operating systems; however,

deployment on Microsoft Windows requires the INF driver file which is found

on the ULTAMUS RAID 1200 Software and Documentation CD.

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Unpacking the ULTAMUS RAID 1200 Array

The contents of the shipping box are:

• One ULTAMUS RAID 1200 storage array or ULTAMUS RAID 1200x

expansion array

• This quick start guide

• Accessory Kit that contains:

• Two AC power cables

• Rack-mounting rail kit with hardware

• ULTAMUS RAID 1200 Software and Documentation CD

• For a storage array only, the kit also contains these items:

• Serial cable for service use only

• Two SFP modules per RAID Controller module (up to four)

• Drive lock key (torx driver)

• For an expansion array only, the kit also contains two SAS cables

NOTE: Do not discard the serial cable or drive lock key. They may be required for later

servicing of the array.

Rack Installation Prerequisites

The ULTAMUS RAID 1200 chassis is designed for installation into an industry

standard 19-inch cabinet capable of holding the array.

• Minimum depth 700mm (27.6 inches) from front flange to rear metalwork

(excludes rear cabling).

• Weight: up to 32kg (70 lb.) dependent upon configuration per chassis.

• A minimum gap of 25mm (1 inch) clearance between the rack cover and

front of drawer; and 50mm (2 inches) rear clearance between rear of drawer

and rear of rack is recommended in order to maintain the correct air flow

around the chassis.

• The rack should present a maximum back pressure of 5 pascals (0.5mm

water gauge).

Rack Mounting Rail Kit

A set of mounting rails is available for use in 19-inch rack cabinets. These rails

have been designed and tested to handle the maximum chassis weight and to

ensure that multiple ULTAMUS RAID 1200 arrays can be installed without loss of

space within the rack. Use of other mounting hardware can cause some loss of rack

space.

Please contact your supplier to ensure suitable mount rails are available for the

rack you are using.

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Installation Procedures

Installation consists of assembling the rails, mounting the rails in a rack, and

inserting the unit into the rack using the rails.

Installing Slide Rails on Chassis

Refer to the detail drawings supplied with the rack mounting rail kit for further

information.

To install slide rails

1. Attach left and right slides to the chassis sides using six (6) M3x4 button

head screws.

2. Assemble the left and right chassis latches using the chassis latch screws.

Ensure that the latch is oriented as shown in the below illustration, with the

spring arm located against its stop.

Figure 2-1: Position and Orientation of Chassis Latches

NOTE: On the right side, the latch spring arm points toward the top; on the left side

the latch spring arm points toward the bottom.

Installing Rack Brackets in 19-Inch Rack

NOTE: The brackets are universal and will fit either side.

To assemble the rack brackets to the rack posts

1. Locate the guide pin at the rear of each bracket and insert the pin into a rear

rack post hole. Attach the bracket to the rear rack post using the washers

and screws supplied. The screws should be left loose.

2. Extend the rail to fit between the rack posts.

3. Attach the bracket to the front rack post using the washers and screws

supplied. The screws should be left loose.

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

4. Tighten the two clamping screws located along the inside of the rear section

of the rack bracket.

Figure 2-2: Rack Rail Assembly Procedure

Mounting the ULTAMUS RAID 1200 Array in the Rack

WARNING: Due to the weight of each rack-mounted array when it is fully extended,

you should install arrays in the rack cabinet from the bottom up. Extending a array

that has empty spaces beneath it might cause the rack to tip forward and cause

personal injury. To avoid injury or damage to equipment, Overland strongly

recommends that two people lift the array into the rack.

To install the array in the rack

1. Lift the array and align it with the rack rails.

2. Carefully insert the chassis slides into the rack rails and push the chassis

completely into the rack cabinet.

3. Tighten the rear rack bracket mounting screws (previously left loose).

Remove nut when using the

tapped hole rack posts.

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

4. Withdraw the chassis until it reaches the hard stops (approximately 400mm

(15.75 inches)). Tighten the front rack bracket mounting screws (previously

left loose).

5. Push the array completely into the rack cabinet and secure to the front of the

rack using the captive fasteners on the front flanges.

Figure 2-3: Captive Fastener Locations for Securing Array

Controller Card Connections

Some controller cards have different labeling schemes but all sockets are used for

the same connections.

Storage Array Connectors

Figure 2-4: Main Storage Array Labeling Schemes

Fastener

Same

Connection

Same

Connection

Same

Connection

Same

Connection

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Expansion Array Connectors

Figure 2-5: Expansion Array Labeling Schemes

Management Interfaces

The following management interfaces are provided and used to configure, manage,

and monitor the ULTAMUS RAID 1200 storage array.

ULTAMUS RAID manager Software

ULTAMUS RAID manager software is a full-featured graphical HTML-based

software suite designed to configure, manage and monitor the ULTAMUS RAID

1200 storage array.

ULTAMUS RAID manager comprises the ULTAMUS RAID manager server that

runs as a background service on the RAID Controller Module and the ULTAMUS

RAID embedded HTML-based front end interface that is accessed using a web

browser on a host system.

The ULTAMUS RAID manager server discovers array storage devices, manages

and distributes message logs, and communicates with other ULTAMUS RAID

manager servers installed on the same local and external subnet networks. It

incorporates a web server, Apache 2.0, that provides the interface between the

ULTAMUS RAID manager server and GUI. During installation the web server is

automatically configured. See

“ULTAMUS RAID manager Setup” on page 4-2.

Fibre Channel Interface

The RAID Controller module provides two Fibre Channel SFP interface

connections.

The RAID Controller module provides bidirectional connection between the Fibre

Channel host side interface and the drives. The drives will not be presented to the

Host until they are configured and mapped by the controller.

NOTE: There are no external terminators required with Fibre Channel architecture and

any drive can be hot plugged during operation.

Same

Connection

Same

Connection

Same

Connection

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Two SFP modules per RAID Controller module are included in the accessory kit

(up to four).

To install the SFP modules

1. With the handle on the SFP module closed, push the SFP fully into the slot

until it seats (click).

2. Connect the Fibre Channel cable to the SFP.

3. Perform Steps 1–2 for each SFP module.

Each RAID Controller module can be connected to up to 2 independent Host Bus

adapters or switch ports. Some typical configurations utilizing two RAID

Controller modules and either one or two HBAs are shown in

Figure 2-6 through

Figure 2-10.

NOTE: Configurations utilizing multiple controllers sharing same expansion chassis are

not supported.

IMPORTANT: Optical modules must be UL (or other North American NRTL)

recognized component, and the laser in the module must comply with Laser Class 1,

US 21 CFR (J) and EN 60825-1.

Contact your supplier for a list of qualified optical SFP components.

Figure 2-6: Single Host, Single HBA, and Single Controller Connections

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Figure 2-7: Dual Host, Single HBA, and Single Controller Connections

Figure 2-8: Single Host, Dual HBAs, and Dual Controller Connections

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Figure 2-9: Dual Hosts, Dual HBAs, and Dual Controller Connections

Figure 2-10: Dual Host, Single HBAs, and Dual Controller Connections (Switch)

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Ethernet Connection

An RJ45 10/100Base-T Ethernet port allows the controller to be connected to a

network to enable out-of -band management and monitoring using the embedded

ULTAMUS RAID manager software.

Ensure that the PC is connected either directly or via a switched LAN to the

Ethernet.

IMPORTANT: Only shielded CAT5e (or better) cables should be used for connection

to the Ethernet port for EMC conformance.

Connecting Multiple Arrays

Additional ULTAMUS RAID 1200x expansion chassis can be connected to the

main array. Multiple chassis are connected together using SAS patch cables, up to

a maximum of 5 chassis including the main RAID chassis. A maximum multiple

array configuration is shown in

Figure 2-11.

Figure 2-11: Connecting Additional Expansion Arrays

ULTAMUS RAID 1200

ULTAMUS RAID 1200X

Storage Array

Expansion Array 1

ULTAMUS RAID 1200X

Expansion Array 2

ULTAMUS RAID 1200X

Expansion Array 3

ULTAMUS RAID 1200X

Expansion Array 4

ULTAMUS RAID 1200 Hardware Setup Guide Installing and Connecting

Drive Slot Arrangement

Each array has twelve drives which are referenced by their location (Figure 2-12).

Drives are numbered by column/row.

Figure 2-12: Drive Carrier Layout

Drive Location Rules

The ULTAMUS RAID 1200 arrays support two different types of disk drives: SAS,

and SATA. In order to allow optimal configurations to be built, the following rules

should be observed:

• Different drive types (i.e., SAS and SATA) cannot be mixed in the same

column. You must populate using all the same drive types per column:

• Slots 1, 5, 9 = column 1

• Slots 2, 6, 10 = column 2

• Slots 3,7,11 = column 3

• Slots 4, 8, 12 = column 4

• To achieve optimum performance, chassis should be populated in the

following drive location sequence:

a. First, column 1;

b. followed by column 3;

c. then column 2;

d. and finally, column 4.

• If a change in drive technology is required, then a new column of drives

should be populated.

Engaging the Anti-Tamper Locks

The anti-tamper locks are fitted in the drive carrier handles and are accessed

through the small cutout in the latch section of the handle. Drives are installed

with the locks set in the locked position.

To de-activate the locks

1. Carefully insert the lock key provided into the cutout in the handle and into

its socket.

Column 1 Column 2 Column 3 Column 4

Row

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Overland Storage Ultamus Raid 1200 Hardware Setup Manual

Brand: Overland Storage

Model: Ultamus Raid 1200

Category: Disk arrays

Type: Hardware Setup Manual

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Overland Storage Ultamus Raid 1200 Hardware Setup Manual

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