Digital Watchdog DWC-PTZ37XAL User manual

2012.09

Super Speed Dome

x37 PTZ Outdoor All in One

Dome Camera

Before installing and using the camera, please read this manual carefully.

Be sure to keep it handy for future reference.

User’s Manual

Safety Information

2

This symbol indicates that dangerous voltage

consisting a risk of electric shock is present within

this unit.

Warning Precaution

This exclamation point symbol is intended to alert the

user to the presence of important operating and

maintenance (servicing) instructions in the literature

accompanying the appliance.

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE

PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

:

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

To prevent damage which may result in ﬁre or electric shock

hazard, do not expose this appliance to rain or moisture.

Be sure to use only the standard adapter that is speciﬁed in

the speciﬁcation sheet. Using any other adapter could cause

ﬁre, electrical shock, or damage to the product.

Incorrectly connecting the power supply or replacing battery

may cause explosion, ﬁre, electric shock, or damage to the

product.

Do not connect multiple cameras to a single adapter.

Exceeding the capacity may cause excessive heat generation

or ﬁre.

Securely plug the power cord into the power receptacle.

Insecure connection may cause ﬁre.

When installing the camera, fasten it securely and ﬁrmly.

A falling camera may cause personal injury.

Do not place conductive objects (e.g. screw drivers, coins,

metal items, etc.) or containers ﬁlled with water on top of

the camera. Doing so may cause personal injury due to ﬁre,

electric shock, or falling objects.

Do not install the unit in humid, dusty, or sooty locations.

Doing so may cause ﬁre or electric shock.

If any unusual smells or smoke come from the unit, stop

using the product. Immediately disconnect the power sorce

and contact the service center. Continued use in such a

condition may cause ﬁre or electric shock.

If this product fails to operate normally, contact the nearest

service center. Never disassemble or modify this product in

any way.

When cleaning, do not spray water directly onto parts of the

product. Doing so may cause ﬁre or electric shock.

WARNING

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Precaution

Operating

• Before using, make sure power supply and all other parts are

properly connected.

• While operating, if any abnormal condition or malfunction

is observed, stop using the camera immediately and contact

your dealer.

Handling

• Do not disassemble or tamper with parts inside the camera.

• Do not drop the camera or subject it to shock or vibration as

this can damage the camera.

• Clean the clear dome cover with extra care. Scratches and

dust can ruin the quality of the camera image.

Installation and Storage

• Do not install the camera in areas of extreme temperature,

exceeding the allowed range.

• Avoid installing in humid or dusty environments.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong magnetic

elds and electric signals.

• Avoid installing in places where the camera would be subject

to strong vibrations.

• Never expose the camera to rain or water.

3

1. Read these instructions. - All these safety and operating instructions should be read before the product is

installed or operated.

2. Keep these instructions. - The safety, operating and use instructions should be retained for future reference.

3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to.

4. Follow all instructions. - All operating and use instructions should be followed.

5. Do not use this device near water. - For example: near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet

basement; near a swimming pool; etc.

6. Clean only with dry cloth. - Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. - Slots and

openings in the cabinet are provided for ventilation, to ensure reliable operation of the product, and to protect it

from over-heating. The openings should never be blocked by placing the product on bed, sofa, rug or other similar

surface. This product should not be placed in a built-in installation such as a bookcase or rack unless proper

ventilation is provided and the manufacturer’s unstructions have been adhere to.

8. Do not install near any heat sources such as radiators, heat registers, or other apparatus (including ampliers)

that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with

one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade

or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an

electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and

the point where they exit from the apparatus.

11. Only use attachments/accessories specied by the manufacturer.

12. Use only with cart, stand, tripod, bracket, or table specied by the

manufacturer, or sold with the apparatus. When a cart is used, use

caution when moving the cart/apparatus combination to avoid

injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged

in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the

apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been

dropped.

Important Safety Instructions

Contents

4

5

6

7

Product & Accessories

Parts Name & Functions_Appearance

Parts Name & Functions_Inside

1. Introduction

8

13

15

Installation

DIP Switch Setup

Cabling

2. Installation

17

18

19

20

21

23

25

27

28

29

31

33

35

37

38

40

OSD Information

General Rules of Menu Operation

ROOT MENU & SYSTEM INFORMATION

DISPLAY SETUP > CAMERA ID

DISPLAY SETUP > PRIVACY ZONE

MOTION SETUP

FUNCTION SETUP > PRESET SETUP

FUNCTION SETUP > SCAN SETUP

FUNCTION SETUP > PATTERN SETUP

FUNCTION SETUP > GROUP SETUP

FUNCTION SETUP > SCHEDULE SETUP

CAMERA SETUP > WB SETUP

CAMERA SETUP > AE SETUP

CAMERA SETUP > SPECIAL

SYSTEM SETUP

SYSTEM INITIALIZE

3. OSD Menu

41

42

Dimension

Specification

4. Specifications

43

44

WARRANTY INFORMATION

LIMITS AND EXCLUSIONS

5

Product & Accessories

Introduction -

1

Please check if all the camera and accessories are included in the package.

All-In-One Camera

Manual CD

Hexagonal Wrench

Product Accessories

Quick Manual

NOTE: Mounting Accessories sold separately.

6

Part Name & Functions_Appearance

Introduction -

1

3

4

Dome Safety Wire

Prevents the dome cover from falling.

Dome Cover

Do not detach protection lm from dome cover before

ﬁnishing all installation process to protect dome cover

from scratches or dust. In the dome cover, there are fan

and heater to remove moisture on the bubble dome.

1

2

Sunshield & Upper Housing

Sunshield protect bubble dome cover from the sun rays and

rain fall. In the sunshield, there is the upper housing which

will contain accommodate PTZ mechanism. Also, the upper

housing will be connected to both mounting brackets and

dome cover.

PTZ Mechanism

Control the PTZ operations of the camera.

1

Sunshield & Upper Housing

2

PTZ Mechanism

3

Dome Safety Wire

4

Dome Cover

7

Part Name & Functions_Inside

Introduction -

1

6

7

8

9

ID Setup Switch

Specify the camera ID.

Communication Setup Switch

Set the transfer rate and protocols.

RS-485 Port

Used for RS-485 communications.

Power Port

Connect the power source here.

1

2

3

4

5

BNC Coaxial Cable

Connects to video output device such as monitor using the

BNC coaxial cable.

Alarm Output Port

It connects to the alarm lights, siren or lamps, and it is

activated according to the OSD menu or ‘Setup’ on the Web

-viewer setting.

Alarm Input Port

It connects to IR sensor, IrDA sensor or door switch. If the

sensor is activated, it can activate to move camera to the

specic angle and to connect the alarm device.

Fan

Defrosts the dome cover and removes moisture.

Heater

Defrost the dome cover in a low temperature by increasing

the internal temperature of the housing.

Alarm Output Port

Alarm Input Port

Fan

Heater

ID Setup Switch

Communication

Setup Switch

RS-485 Port

Power Port

2

3

4

5

6

7

1

Video Coaxial Cable

8

9

8

Installation -

Installation

2

1

3

Using the hole template, mark the holes on the wall or

ceiling.

After drilling the holes, x the four anchor bolts into the

holes.

Place the wall/ceiling mount bracket on the anchor bolts

properly and tighten the nuts on the anchor bolts.

Ceiling Mount Bracket Installation

(Bracket is Option)

Wall Mount Bracket Installation

(Bracket is Option)

9

Installation

Installation -

2

6

[2]

[1]

[3]

4

Detach the PTZ mechanism from the upper housing to plug

the main cable. When detaching the PTZ mechanism, press

down and hold up the black handles on both sides of the

PTZ mechanism.

Remove the protecting tape used to fix the PTZ

mechanism.

[1] Wind the waterproof tape around the pipe of housing.

[2] Hook the safety wire on the hole of pipe and the housing

safety cable hanger.

[3] Attach the upper housing to wall mount bracket by

turning it at least seven turns.

To secure the orientation of the housing, turn the ring

cap counter-clockwise until it is tight.

10

Installation

Installation -

2

Connect each of the following cables to the applicable port

and set the DIP switch to congure the camera ID,

communication protocol.

Video Output Cable

Alarm Input Port

Alarm Output Port

DIP Switch for Camera ID Setup

DIP Switch for Communication Setup

RS-485 Slot

Power Port

See the ‘DIP Switch Setup’ on 13, 14 page for details.

See the ‘Cabling’ on 15, 16 page for details.

a

b

c

d

e

f

g

Connect the dome safety wire to the upper housing.

8

7

a

b

g

c

d

e

f

11

Installation

Installation -

2

8

7

To lock the PTZ mechanism to the upper housing, press the

two black handles until a snap sound is heard.

Plug the connector of cable from junction box into properly.

After checking the orientation of one touch connector in the

upper housing, press the PTZ mechanism into hook in the

upper housing.

12

Installation

Installation -

2

10

9

Close the dome cover. Match the arrow mark on the dome

cover and the housing.

Tighten four screws on the dome cover in the sequence

shown in the image.

To maintain the best sealing, the torque of each screw

must be in the range of 0.5 ~ 1.0 N·m(0.3 ~ 0.73 lbf·ft).

Arrow Mark

13

DIP Switch Setup

Installation -

2

Before installing the camera, set up the DIP

switch to configure the Camera ID,

communication protocol, located on the

mount.

Interface Board

1. Communication Protocol Setup

Select the appropriate protocol with DIP switch combination.

- When the communication protocol setting is ‘Auto’, camera

will recognize SAMSUNG-E or PELCO-D / P protocol

automatically.

Any other DIP switch combinations will be recognized as Auto

protocol.

- If you want to control the camera using a DVR or a keyboard

controller, the protocol must be identical to the protocol set

on the camer.

- If you change the camera protocol by changing the DIP

switch, the change will be eective only after you reboot the

camera.

Protocol Setup Baud Rate Setup

RS-485

Termination Resistor

ON

8J

21 3 4 5 6 7 8

1

Auto - Factory Default

ON

8J

21 3 4 5 6 7 8

2

ON

8J

21 3 4 5 6 7 8

PELCO-D

3

ON

8J

21 3 4 5 6 7 8

PELCO-P

4

5

6

7

SAMSUNG

ON

21 3 4 5 6 7 8

Panasonic

8J

ON

21 3 4 5 6 7 8

GE(Kalatel)

8J

ON

21 3 4 5 6 7 8

AD(American Dynamics)

ON

8J

21 3 4 5 6 7 8

14

DIP Switch Setup

Installation -

2

2. Communication Baud Rate Setup

Select the appropriate baud rate with DIP switch combination.

4. Camera ID Setup

The ID number of the camera is set using binary numbers.

See the example below.

Interface Board

1

2

3

4

5

ON

8J

21 3 4 5 6 7 8

2400 BPS - Factory Default

ON

8J

21 3 4 5 6 7 8

4800 BPS

ON

8J

21 3 4 5 6 7 8

9600 BPS

ON

8J

21 3 4 5 6 7 8

19200 BPS

38400 BPS

ON

8J

21 3 4 5 6 7 8

3. RS-485 Termination Resistor

- Pin 8 is used for on/off of RS-485 termination.

- Normally, it must be OFF.

- When you have trouble with long daisy chain style

connections, turn ON this termination switch on the last

camera.

ON

8J

21 3 4 5 6 7 8

Pin 1 2 3 4 5 6 7 8

1 2 4 8 16 32 64 128ID Value

ex) ID=5

ex) ID=10

on

off

on

off

on

off

- If you want to control a certain camera, you must match the

camera ID with ‘CAM ID’ setting of DVR or keyboard controller.

- The range of Camera ID is 0~255.

- All cameras have a factory default Camera ID of 1.

- Camera ID will be effective without having to reboot the

camera.

15

2

Cabling

Installation -

1

3

2

RS-485 Communication (DVR/Keyboard)

To control multiple PTZ cameras at the same time, the

RS-485 communication lines should be connected in

parallel form as shown below.

Keyboard Controller/DVR

RS-485

#1 #2 #n

~

Video Output

Connects to video output device such as a monitor using a

BNC coaxial cable.

Power Connection

- Please check the correct rated power.

- The rated power is marked on the front of the inner box

and the side of the PTZ mechanism.

Rate Power Current Consumption

AC 24V

Video Output

1

Power

2

RS-485

(Keyboard Controller/DVR)

3

AC 24V

F.G

Heater OFF: 24W, 1000mA | Heater ON: 57W, 2400mA

16

Cabling

Installation -

2

OUT1

OUT2

OUT3

OUT4

5

4

Alarm Output

There are 4 alarm outputs, and all of them are the relay

contact type. Polarity (AC/DC) and isolations between

channels do not need to be taken into consideration.

Make sure the power capacity of the relay contact matches

the instructions written above.

Out Out

N.C

Activation

N.O

In 2

COM

In 2

COM

In 2

COM

In 2

COM

The short circuit between the GND and Input pin

means alarm is activated.

Sensor Input/Sensor

To use the alarm input, the type of sensor must be selected

in OSD menu. Select from 'Normal Open' and 'Normal Close'.

If sensor type is not selected properly, the alarm can be

activated reversely.

COM

In 1

ALARM INPUT

GND1

2 3 4 5 6 7 8

Alarm Output

Alarm Input

Alarm Output

5

OUT1

OUT2

OUT3

OUT4

ALARM INPUT

GND1

2 3 4 5 6 7 8

Alarm Input/Sensor

COM

In 1

In 8

4

17

OSD Information

OSD -

10

11

12

8

9

23/MAR/2009

24 00 00

CAM

1

O 1---

I -2------

359/180/x100/SE

Alarm I/O Information

- This information shows current state of alarm input and

output.

- The ‘ I ’ means input and ‘O’ means output.

- If an input is on state it will show the number of input.

If an input is off state, ' - ' will be displayed. In the same way

‘O:1 - - -’ means output 1 is on and other output is off.

Ex) When point 2 of inputs are on, and output 1 is on, OSD

will show as below.

Compass Direction

- Shows the current compass direction of the camera.

- The direction is shown as N(North), S(South), E(East),

W(West), NE(Northeast), NW(Northwest), SE(Southeast),

SW(Southwest).

- See the section ‘ROOT MENU>SYSTEM SETUP>SET NORTH

DIRECTION’.

Zoom Magnification

Shows the current zoom magnification.

Tilt Angle in Degree

Shows the current tilt(0 ~ 180) angle.

Pan Angle in Degree

Shows the current pan(0 ~ 359) angle.

1

2

3

4

5

6

7

Preset Label

- The label stored for specific preset.

- See the section ‘ROOT MENU>FUNCTION SETUP>PRESET

SETUP>LABEL’.

Camera ID_Top

- If ‘CAMERA ID’ sets ‘TOP’, camera ID displayed in this area.

- See the section ‘ROOT MENU>DISPLAY SETUP>CAMERA ID’.

Camera ID_Bottom

- If ‘CAMERA ID’ sets ‘BOT’, camera ID displayed in this area.

- See the section ‘ROOT MENU>DISPLAY SETUP>CAMERA ID’.

Date / Time

- Shows the current date/time.

- See the section ‘ROOT MENU>SYSTEM SETUP>DATE/TIME

SETUP.’

Image Flip

- Shows that images are currently reversed by auto flip

function.

-

See the section ‘ROOM MENU>CAMERA SETUP>IMAGE FLIP’.

Address

- The current RS-485 address information.

- See the section ‘ROOT MENU>SYSTEM INFORMATION’.

Action Title

Followings are possible action titles and their meaning.

Action Title

SET PRESET 123

PRESET 123

PATTERN 1

SCN 1/PRESET 123

RANGE OVER

UNDEFINED

Means

Means to store preset 123.

Means it reached preset 123.

Means the camera is running pattern 1.

Means the camera is running scan 1.

Means the action received is not within the

range supported.

Means the action received is not defined.

3

PATTERN

1

PRESET LABEL

CAMERA ID_TOP

CAMERA ID_BOT

23/MAR/2009

24 00 00

CAM 1

O 1234

I 12345678

359/180/x100/SE

F

Date / Time

Action Title

Preset Label

Camera ID_Top

Camera ID_Bottom

Compass Direction

Zoom Magnification

Tilt Angle in Degree

Pan Angle in Degree

Alarm I/O Information

Image Flip

Address

7

10

11

12

8

9

5

6

2

1

3

4

18

General Rules of Menu Operation

OSD -

The menu items surrounded with < > always has its sub

menu.

To move from items to item in the menu, use joystick in the

up/down or left/right.

For all menu level, to go into sub menu, press near or enter

key.

To go to up-one-level menu, press far key.

To change a value of an item, use up/down of the joystick in

the controller.

Press near or enter key to save values and press far key to

cancel values.

3

2

1

6

5

3

4

Press

Near/Enter

or

Far Key

Joystick

Down

Joystick

Up

>

Press

Near/Enter

Key

Press

Far Key

>

Press

Near/Enter

Key

Press Far Key

>

Joystick

Down

Joystick

Up

>

ROOT MENU

- - - - - - - - - - - - - - - - - - - - - - - - - - -

EXIT

ROOT MENU

- - - - - - - - - - - - - - - - - - - - - - - - - - -

EXIT

6

>

34

5

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

ON

OFF

AUTO

ON

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

ON

OFF

AUTO

ON

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

OFF

AUTO

ON

2

1

19

ROOT MENU & SYSTEM INFORMATION

OSD -

3

ROOT MENU

- - - - - - - - - - - - - - - - - - - - - - - - - - -

EXIT

ROOT MENU

SYSTEM INFORMATION

FIRMWARE VER

Shows the current firmware version and date of upgrade.

COLOR SYSTEM

Shows the current analog video system.

PROTOCOL

Shows the current PTZ control protocol.

BAUD RATE

Shows the current baud rate of the PTZ control.

ADDRESS

Shows the current camera ID of the PTZ control.

11

SYSTEM INFORMATION

- - - - - - - - - - - - - - - - - - - - - - - - - - -

FIRMWARE VER

COLOR SYSTEM

PROTOCOL

BAUD RATE

ADDRESS

BACK

EXIT

2

.00-39

2011

-01-01 [21]

NTSC

AUTO

2400

1

ROOT MENU

- - - - - - - - - - - - - - - - - - - - - - - - - - -

EXIT

Shows information and current configuration.

Enable/Disable of OSD display on main screen.

Setup for motion related settings.

Setup for various functions such as preset, scan, pattern, group and

schedule.

Configure camera related functions and data.

Configure for basic system setup.

Initializes system configuration and sets all data to factory default

configuration.

20

DISPLAY SETUP > CAMERA ID

OSD -

3

> >>

Press Near/Enter Key

1

3

4

5

2

5

3

4

Joystick Right

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

ON

BOT

ON

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

ON

BOT

ON

DISPLAY SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

ADDRESS

CAMERA ID

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

<

PRIVACY ZONE>

TEMPERATURE OFF

BACK

ON

BOT

ON

CAMERA ID

- - - - - - - - - - - - - - - - - - - - - - - - - - -

OK

CANCEL

1 2 3 4 5 6 7 8 9 0

A B C D E F G H I J

K L M N O P Q R S T

U VWX Y Z a b c d

e f g h i j k l mn

o p q r s t u v w x

y z

< >

-

/

: .

CAMERA ID

- - - - - - - - - - - - - - - - - - - - - - - - - - -

OK

CANCEL

1 2 3 4 5 6 7 8 9 0

A B C D E F G H I J

K L M N O P Q R S T

U V W X Y Z a b c d

e f g h i j k l mn

o p q r s t u v w x

y z

< >

-

/

: .

AAAAAAAAAAAAAAAAAAAAAAAA

BBBBBBBBBBBBBBBBBBBBBBBB

1

ADDRESS

CAMERA ID

Select the camera ID location. Refer to ‘OSD Display of Main Screen’.

PTZ INFORMATION

ACTION TITLE

PRESET LABEL

ALARM I/O

DATE/TIME

Start Privacy Zone Mask setup Menu.

TEMPERATURE

ON / OFF

BOT / TOP / OFF

ON / OFF / AUTO

ON / OFF

CELSIUS / FAHRENHEIT / OFF

2

1

DISPLAY SETUP

This menu defines enable/disable of OSD display on main screen.

If an item is set to be ‘AUTO’, the item is displayed only when the

value of it is changed.

3

4

CAMERA ID - Alphabet Input

- Edits the camera ID to show on monitor when camera ID sets

‘TOP(Top)’ or ‘BOT(Bottom)’.

- Max. 48 alphabets are allowed(Including space).

CAMERA ID - Complete Editing

If you complete the camera ID editing, move the cursor to ‘OK’

and press near key to save the completed camera ID. To abort

the current change, move the cursor to ‘CANCEL’ and press the

near key.

LABEL PRESET1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

[ ]

OK

CANCEL

- - - - - - - - - -

1 2 3 4 5 6 7 8 9 0

A B C D E F G H I J

K L M N O P Q R S T

U VWX Y Z a b c d

e f g h i j k l mn

o p q r s t u v w x

y z

< >

-

/

: .

Current Cursor Position: In edit label menu, a reverse rectangular

is cursor. As soon as finishing selecting alphabet, cursor moves to

the next digit.

Selecting Alphabet: Using left/right/up/down of joystick, move

to an appropriate character from the character set. To choose the

character, press the near or enter key.

Space: If you want to use blank, choose space character (’ ‘).

Back-Space:

If you want to delete a character in front, use back

space character (’ ‘).

Cursor button: Use this button to move the

Current Cursor( )

for left or right direction.

d

e

a

b

c

d

a

b

c

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Digital Watchdog DWC-PTZ37XAL User manual

Digital Watchdog DWC-PTZ37XAL User manual

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