Santec SNC-3302 User manual

Lens not included in the delivery.

Version 1.1sfi/0612/engl/A6

USER MANUAL

2 MP Full HD IP Camera

Model:

SNC-3302

Dear customer,

Thank you for purchasing a high quality SANTEC device.

We recommend that you read this manual thoroughly before operating your new

system for the first time. Please follow all instructions and observe the warnings

contained in this manual.

Please contact your local dealer or SANTEC directly if you have any questions or if

you wish to claim for a service or warranty.

You will find further information on our website:

www.santec-video.com

in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without

the written prior permission of SANTEC BW AG.

No reproduction of any part or excerpts thereof are permitted.

Errors excepted. Specifications are subject to change without notice for quality improvement.

SANTEC is a registered trademark of SANTEC BW AG. All other companies or products mentioned in

this publication are trademarks, registered trademarks or brands of the respective company.

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Table of contents

Safety precautions 5

Safety instructions 6

About this user manual 7

Quick installation guide 8

PART I: CAMERA CONNECTIONS, CABLING, TECHNICAL SPECIFICATIONS

1. General 9

1.1 Included items 9

1.2 System requirements 9

1.3 Connectors 10

2. Camera cabling 11

2.1 Connect to power 11

2.2 Connect Ethernet cable 11

2.3 Connect alarm I/O 11

3. Access the camera: Install SanWebAX software 12

4. Video resolution setup 13

4.1 Define settings 13

4.2 Video formats 14

5. Technical specifications 15

Appendix A: Setup Internet security 19

Appendix B: Flange back adjustment 20

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PART II: CAMERA CONFIGURATION AND CONTROL VIA THE WEB

1. General 21

2. Menu overview 21

2.1 Administration page 22

2.2 Live view 22

2.3 System 24

2.3.1 System 24

2.3.2 Security 25

2.3.2.1 User 26

2.3.2.2 HTTPS 28

2.3.2.3 IP filter 31

2.3.2.4 IHEEE 802.1X 32

2.3.3 Network 33

2.3.3.1 Basic 33

2.3.3.2 QoS 35

2.3.3.3 SNMP 36

2.3.3.4 UPnP 38

2.3.3.5 DDNS 39

2.3.3.6 Mail 40

2.3.3.7 FTP 41

2.3.3.8 HTTP 42

2.3.3.9 Application 43

2.3.3.10 Motion detection 46

2.3.3.11 Tampering 50

2.3.3.12 Storage management 53

2.3.3.13 Recording 55

2.3.3.14 File location 56

2.3.3.15 Iris adjustment 57

2.3.3.16 View log file 58

2.3.3.17 Factory default 59

2.3.3.18 Software upgrade 60

2.3.4 Streaming 61

2.3.4.1 Video format 61

2.3.4.2 Video compression 62

2.3.4.3 Video frame rate 63

2.3.4.4 Video mask 64

2.3.4.5 Audio 65

2.3.5 Camera 66

2.3.5.1 Exposure setting 66

2.3.5.2 White balance setting 67

2.3.5.3 Picture adjustment 68

2.3.5.4 Backlight 68

2.3.5.5 IR function 68

2.3.5.6 Wide Dynamic Range (WDR) 69

2.3.5.7 Noise reduction 69

2.3.5.8 TV system settings 69

Appendix: Install UPnP components 70

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Safety precautions

Caution

Description of symbols

Danger: This symbol is intended to alert the user to the presence of un-insulated

"dangerous voltage" within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to a person.

Warning: This symbol is intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the literature accompanying

the appliance.

CE compliance

Attention: Any changes or modifications to this appliance which have not been explicitly

approved of by the respective regulatory authority, may lead to a prohibition of usage of this

appliance.

This appliance complies with the CE guidelines.

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Safety instructions

Before operating the appliance, please read this manual carefully and retain it for further

reference.

Before cleaning the appliance, it has to be switched off and unplugged from the power outlet.

Wipe the appliance with a soft damp cloth.

Do not use harsh cleansers or aerosols for cleaning. The type label may not be replaced.

Do not use attachments unless recommended by the manufacturer as they may affect the

functionality of the appliance and result in the risk of fire, electric shock or injury.

Never install the appliance in areas exposed to water or other liquids.

The appliance has to be installed in a safe and stable location according to the instructions of the

manufacturer. Care should be used when moving heavy equipment. Quick stops, excessive force,

and uneven surfaces may cause the appliance to fall causing serious injury to persons and

damage to objects.

Openings in the appliance, if any, are provided for ventilation to ensure reliable operation of the

appliance and to protect if from overheating. These openings must not be covered or blocked.

Please make sure that the appliance does not overheat.

The appliance should only be operated from the type of power source indicated on the marking

label. If you are not sure of the type of power supplied at the installation location, please contact

your local dealer.

An appliance which is powered through a polarized plug (a plug with one blade wider than the

other) will fit into the power outlet only one way. This is a safety feature. If you are unable to insert

the plug into the outlet, try reversing the plug. Do not defeat the safety purpose of the polarized

plug.

If the appliance is powered through a grounding-type plug, the plug will only fit into a grounding-

type power outlet. This is a safety feature. If your outlet does not have the grounding plug

receptacle, contact your local electrician.

Route power cords and cables in a manner to protect them from damage by being walked on or

pinched by items places upon or against them.

For protection of the appliance during a lightning storm or when it is left unattended and unused

for a longer period, unplug the appliance from the wall outlet. Disconnect any antennas or cable

systems that may be connected to the appliance. This will prevent damage to the appliance due to

lightning or power-line surges.

Do not overload wall outlets and extension cords as this can result in a risk of fire or electric

shock.

Never insert items into the openings of the appliance. They may touch parts under electric current

which may cause an electric shock.

Never pour any liquids over the appliance.

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In case of any operating interruption or a complete operating failure please switch off the

appliance and disconnect it from the wall outlet. Never attempt to service or repair the appliance

yourself, as opening or removing covers may expose you to dangerous voltage or other hazards.

Refer all servicing to qualified service personnel.

When replacement parts are required, be sure that the service technician uses replacements parts

specified by the manufacturer or that have the same characteristics as the original part.

Unauthorized substitutions may result in fire, electric shock or other hazards.

Upon completion of any service or repairs to the appliance, ask the service technician to perform

safety checks to verify that the appliance is in proper operating condition.

The appliance should only be installed by qualified service personnel and has to comply with local

specifications and regulations.

Never point the camera at an object with a high degree of luminance. Bright vertical or horizontal

lines can result in a distortion (outshine) of the entire image on the monitor. This artifact is not an

error but a particularity of semiconductor CCDs when they are directly exposed to a powerful light

source.

If the camera is operated in locations with extremely differing light conditions, the aperture has to

be adapted.

Please respect the local legal regulations on waste if you need to dispose of discarded appliances.

This symbol means that electrical appliances need to be disposed of properly and not

simply with unsorted household refuse. Please respect local regulations on waste

disposal.

About this user manual

This manual aims at assisting the user on how to operate camera SNC-3302.

This manual is subject to rigid quality control. However, no guarantee can be given that mistakes are

not present. We reserve the right to make changes to the manual without prior notice.

Before operating the appliance, please read this manual carefully and retain it for further reference.

Verify that all appliance items are included in the delivery. Should items be missing, do not operate the

appliance and contact your local dealer.

Never attempt to repair the appliance yourself. This should only be done by qualified service

personnel.

Improper handling of the appliance will invalidate the warranty.

Subject to technical changes without prior notice. Errors excepted.

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QUICK INSTALLATION GUIDE

To operate the IP camera, please follow these steps:

1. Install the camera in the desired location.

2. Connect the camera to power using PoE (PoE switch or PoE injector required) or

12 V DC.

3. Insert the CD (included in the delivery) into your PC/laptop and install the IP-finder.

4. The IP-finder displays an IP address for the camera. Double-click on the IP address

and the Internet Explorer comes up automatically. In case this doesn’t work, you may

also enter the IP address (as shown by the IP-finder) manually into the Internet

Explorer. Using the IP-finder, another IP address can be assigned to the camera, if

required.

Note:

The camera comes with a default IP address:

Default IP address: 192.168.1.168 (or by DHCP, if available)

User name: admin

Pass word: 9999

Please refer to the following chapters in this user manual for further installation information

and on camera configurations.

No.

Connector

1

Line out & Line in/ Mic in

2

Power LED

3

Reset button

4

Auto iris connector

5

Network (with PoE)

6

Network LEDs

7

Alarm I/O

8

Video (BNC connector)

9

Micro SD card slot

10

Power supply

4 3 2 1

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Part I: Camera connections, cabling, technical specifications

1. General

1.1 Included items

1x IP camera SNC-3302

1x Allen wrench for flange back adjustment

1x CD (IP finder and user manual)

1x Quick installation guide

1.2 System requirements

To control the IP camera via the web browser, please ensure your PC has a good network

connection and meets the system requirements as described below.

Item

System requirement

Personal Computer

1. Intel® Pentium® M, 2.16 GHz or

Intel® Core

TM

2 Duo, 2.0 GHz

2. 2 GB RAM or more

Operating System

Windows VISTA / Windows XP / Windows 7

Web browser

Microsoft Internet Explorer 6.0 or higher

Firefox

Chrome

Network Card

10Base-T (10 Mbps) or 100Base-TX (100 Mbps)

Viewer

ActiveX control plug-in for Microsoft Internet Explorer

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1.3 Connectors

Camera rear view:

No.

Connector

Description

1

Line out & Line in/ Mic in

Two-way audio transmission

2

Power LED

Power connection indication (green light)

3

Reset button

Reset to factory default settings:

Keep camera connected to power.

Use a pointed device to press onto the

reset button and hold it for approx. 1 sec.

Release the button and wait approx. 1 sec.

Press and hold the reset button for approx.

30 sec.

The camera is now restored to factory

default settings

4

Auto iris connector

Auto iris lens connector

5

Network (with PoE)

RJ-45 connector

6

Network LEDs

Network connection and activity indication

7

Alarm I/O

1

Output+

2

Output-

3

Input+

4

Input-

8

Video (BNC connector)

For video output

9

Micro SD card slot

For video recording storage

10

Power supply

12 V DC

4

3

10

8

7

5

2

1

9

6

4 3 2 1

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2. Camera cabling

2.1 Connect to power

Please also see chapter “1.3 Connectors”.

Connect the Ethernet cable to the cameras PoE port and plug the other end of the cable into

a PoE switch.

Note:

If using PoE, make sure Power Sourcing Equipment (PSE) is in use in the network.

2.2 Connect Ethernet cable

The use of a CAT5 Ethernet cable is recommended for network connections. To have the

best transmission quality, cable length shall not exceed 100 m. Connect one end of the

Ethernet cable to the RJ-45 connector of the IP camera and the other end of the cable to the

network switch or PC.

Note:

In some cases you may need to use an Ethernet crossover cable when connecting the IP

camera directly to the PC.

Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, please

check the LAN connection.

Green: Indicates good network connection.

Orange: Light flashes for network activity indication.

2.3 Connect alarm I/O

The camera is equipped with one alarm input and one relay output for alarm application.

Please refer to the alarm pin definition below to connect the alarm devices to the camera if

needed.

12 V DC/ PoE:

Pin 1: Output+

Pin 2: Output-

Pin 3: Input+

Pin 4: Input-

AUTO

IRIS

1 2 3 4

I/O

NETWORK

DC12V

LINE

LINE IN

MIC IN

OUT

VIDEO

DC

RESET

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3. Access the camera: Install SanWebAX software

For initial access to the IP camera, the client program “SanWebAX” will automatically be

installed on your PC when connecting to the IP camera.

If the web browser doesn’t allow SanWebAX installation, please check the Internet security

settings or ActiveX controls and plug-in settings (also see chapter “Appendix: Internet

security setup”) to continue the process.

The information bar (just below the URL bar) may come out and ask for permission to install

the ActiveX Control for displaying video in browser. Right-click on the information bar and

select <Install ActiveX Control…> to allow the installation.

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4. Video resolution setup

4.1 Define settings

Users can setup the video resolution on the video format page using the user-friendly

browser-based configuration interface.

The video format can be found under this path: Streaming > Video Format

Click on <Save> to confirm the settings.

Further explanations on the video format can be found in chapter “2.3.4.1 Video format”.

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4.2 Video formats

In the video resolution section, select your preferred resolution. The available video

resolution for MJPEG and H.264 format includes the following:

H.264 + H.264

H.264-1

H.264-2

BNC support

1920 x 1080 (30fps)

720 x 480 (30fps)*

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1920 x 1080 (15fps)

√

1280 x 1024 (30fps)

-

1280 x 720 (30fps)

-

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

1280 x 1024 (30fps)

1280 x 1024 (15fps)

√

1280 x 720 (30fps)

-

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1280 x 720 (30fps)

√

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1024 x 768 (30fps)

√

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

800 x 600 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

352 x 240 (30fps)

-

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H.264 + MJPEG

H.264

MJPEG

BNC support

1920 x 1080 (30fps)

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1920 x 1080 (15fps)

√

1280 x 1024 (30fps)

-

1280 x 720 (30fps)

-

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

1280 x 1024 (30fps)

1280 x 1024 (15fps)

√

1280 x 720 (30fps)

-

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1280 x 720 (30fps)

√

1024 x 768 (30fps)

-

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

1024 x 768 (30fps)

√

800 x 600 (30fps)

-

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

800 x 600 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

√

352 x 240 (30fps)

-

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MJPEG only

MJPEG

BNC support

1920 x 1080 (30fps)

√

1280 x 1024 (30fps)

√

1280 x 720 (30fps)

√

1024 x 768 (30fps)

√

800 x 600 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

-

H.264 only

H.264

BNC support

1920 x 1080 (30fps)

√

1280 x 1024 (30fps)

√

1280 x 720 (30fps)

√

1024 x 768 (30fps)

√

800 x 600 (30fps)

√

720 x 480 (30fps)

√

640 x 480 (30fps)

√

352 x 240 (30fps)

-

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5. Technical specifications

Camera

SNC-3302

Camera type

2 MP Full HD IP day/night box camera

Sensor type

1 / 2.7” Progressive scan CMOS sensor

Resolution (pixel)

Max. 2 MP (1920 x 1080)

Video codec

H.264 / MJPEG

Max. frame rate

25 fps at 2 MP (1920 x 1080)

Number of video streams

2

Video stream 1

1080p

720p

D1

CIF at 25 fps

Video stream 2

D1 (720 x 576) at 25 fps

Lens mount

C/CS

Iris control

DC

Lens type

No lens included

Sensitivity

0.2 (color) / 0.02 (black/white)

IR cut filter

Mechanical

Day/night mode adjustment

Auto, colour, black/white

Automatic Gain Control

(AGC)

Yes

Digital Noise Reduction

(DNR)

3DNR, SPQ

Shutter speed

1-1/10000 sec.

White balance

AWB, ATW, manual

Backlight compensation

BLC

Wide Dynamic Range (WDR)

Yes, 4 levels, digital

Digital zoom

Yes

Mirroring (vertical)

Yes

Motion detection

Yes

Privacy zones

Yes, 5 zones

Tampering alarm

Yes

Camera title

Yes

Video output

BNC, 75 Ohm, 1 Vpp

Audio support

Yes, two-way

Audio input/output

1 / 1 (3.5 mm phone jack)

Audio codec

G.711 / G.726

Alarm contacts I/O

1 / 1

(continue on next page)

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Camera

SNC-3302

Alarm management

HTTP, FTP, SMTP

Schedule

Yes

Management software support

NUUO, Genetec and others

Security features

HTTPS, IP filter, IEEE 802.1X

Supported protocols

UPnP, Bonjour, DHCP, FTP, HTTP, SMTP, RTSP

Supported software standards

ONVIF

Internal memory

Micro SD card (optional)

Video Content Analytics

(VCA)

No

Ethernet connector

RJ-45

Ethernet standards

10Base-T / 100Base-TX

Classification

IP-44

Camera mounting

Screw fastening

Housing color

White

Housing material

Aluminium

Integrated LEDs

No

Voltage

12 V DC, 24 V AC, PoE

PoE standard

IEEE 802.3af

Power consumption

4 watt

Operating temperature

-10° to +50° C

Storage temperature

-20° to +60° C

Rel. humidity

10-90% non-condensing

Dimensions (W x H x D)

72 x 58 x 129 mm

Weight

Approx. 320 g

Certification

CE, RoHS

Items included in the delivery

Quick installation guide,

CD (IP-Finder, user manual),

back focus adjuster

Supported languages

English, German

Subject to technical changes without notice. Errors excepted.

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Appendix A: Internet security setup

If ActiveX control installation is blocked, please either set the Internet security

level to default or change ActiveX controls and plug-in settings.

Internet security level: Default:

1. Open the „Internet Options“ menu.

2. Select “Security”.

3. Click on „Reset all zones to default level“.

4. Confirm by clicking “Apply” or “OK”.

If the default settings don’t work, please use the customized settings for ActiveX Controls.

Internet security level: Customized:

1. Open the „Internet Options“ menu.

2. Select “Security”.

3. Click on „Custom level“

4. Enable the following options:

All previously unused ActiveX Controls run

without prompting.

Allow scriptlets.

Automatic promptinf for ActiveX Controls.

Binary and scripts.

Display video and animation on a webpage that

does not use external media player

Download signed ActiveX controls

Download unsigned ActiveX Controls.

Initialize and script ActiveX controls are not

marked as safe for scripting

Run ActiveX Controls and plug-ins.

Script ActiveX Controls are marked as safe for

scripting. .

5. Confirm by clicking “OK“.

6. Confirm by clicking „Apply“ or „OK“.

To activate all settings in the Internet Explorer, please restart it!

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Appendix B: Flange back adjustment

Note:

The lens is not included in the camera delivery. Please see the SANTEC webshop

www.santec-video.com for recommended lenses.

Manual flange back adjustment should only be made if the used lens doesn’t achieve a focus

on its own.

Loosen the little lock screw using the Allen wrench (which is included in this delivery).

Now carefully turn the ring left or right to adjust the flange back. Fasten the little lock screw

again.

Lock screw for flange

back adjustment

Ring for flange

back adjustment

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Santec SNC-3302 User manual

Santec SNC-3302 User manual

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