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!
!
!
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water; for example, near a bath tub, wash
bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming
pool.
5. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
6. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
7. Do not overload wall outlets and extension cords, as this can result in the
risk of fire or electric shock.
8. To reduce the risk of electric shock, do not disassemble this product, but
take it to a qualified serviceman when service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
9. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
• When the power supply cord or plug is damaged or frayed;
• If liquid has been spilled into the product;
• If the product has been exposed to rain or water;
• If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions; improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore
the product to normal operation;
• If the product has been dropped or the housing has been damaged;
• If the product exhibits a distinct change in performance.
10. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
11. Do not use the telephone to report a gas leak in the vicinity of the leak.
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When using hyperlinks to navigate through this document, you may use
either the "back" button of your reader software to return to the table of
contents, or the bookmark, using the bookmark display button.
SECTION 1: QUICK START PROCEDURES
GETTING STARTED
Delivery Check
Placement of ADSL High Speed Modem
Wall-Mounting Option
Filter Installation
Determining Your Service Type
BRIDGED SERVICE
System Requirements
Hardware Installation
Accessing Online Services
POINT TO POINT SERVICE
System Requirements
Hardware Installation
Accessing Online Services
Windows 95/Windows 98 Dial-Up Procedures
Windows NT Dial-Up Procedures
ATM-25 SERVICE
System Requirements
Hardware Installation
Accessing Online Services
SECTION 2: DESCRIPTION OF FEATURES
MODEM CONNECTIONS
Connector Pinout
Power Supply
Visual Indicators
Subscriber Line Interface
Ethernet Interface
Single PC Configuration
Straight-Through Cable Layout
Multiple PC Configuration
Crossover Cable Layout
ATMF-25 Interface
NETWORK CONNECTIONS
Virtual Connections
ATM-Forum Interface
Ethernet Interface
ISP/Corporate Network Requirements
BRIDGED CONNECTIONS
Multiprotocol
Number of Machines Supported
Plug and Play
PC/Workstation Configuration
Bridged Service with Filtering
POINT TO POINT TUNNELING CONNECTIONS
Introduction
PPP/PPTP Network
Establishing PPP/PPTP Connections
Number of PPP/PPTP Connections Supported
LAN Protocols Supported
Known Limitations
ADVANCED CONFIGURATIONS
Overview
IP Parameters
Sample Configurations
Ping-of-Life Procedure
Ping-to-Defaults Procedure
CHANGING THE MODEM SETTINGS
Configuring the Browser
Accessing the ADSL Modem Interface
Welcome Page
Basic Configuration
Advanced Configuration
Bridge Configuration
Basic PPP/PPTP Configuration
Advanced PPP/PPTP Configuration
System Overview Page
REGULATORY INFORMATION
Environmental Conditions
Safety Standards
Power Supply
Conformance Declarations
Interference Information Part 15 of FCC Rules
For Canadian Modem Users
Pour les Utilisateurs Canadiens de Modem
TROUBLESHOOTING TIPS
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This section of the 1000 ADSL High Speed Modem User’s Guide provides the
basic instructions to install your modem and access online services as quickly as
possible. Procedures include steps for correct placement of your modem, cable
connections, and switching on the modem. These quick start procedures assume
a single PC configuration using the modem's default settings.
A detailed description of features is provided in section 2 of this user's guide.
Section 2 also provides a description of advanced configurations used in small
office environments. Because the Alcatel high speed modem provides a user
interface to your PC, you can change default settings of the modem to
accommodate specific networking requirements.
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Verify that the Alcatel 1000 High Speed Modem box contains all the components
listed below:
• ADSL high speed modem,
• Power supply adapter with connecting cable,
• Alcatel Data Cable (Category 5)
• Wall-mounting template,
• Two wall plugs and two screws for wall-mounting option, and
• This user’s guide.
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The ADSL high speed modem may be placed on an even, hard surface, such as a
desk, or mounted on a wall. In either case, make sure the modem is near a power
outlet, phone jack, and the PC to facilitate connections to these devices.
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Part of the packaging is a wall-mounting template. If you want to mount the
modem on a wall, cut the template out and use it as follows (see figure 1).
1. Use template to mark positions of holes as indicated in table A.
Table A.
If you mount the
modem on...
Mark positions of holes
Left side of corner A1 and A2
Right side of corner B1 and B2
Area of wall away from
corner
Either A1 and A2 or B1
and B2
2. Drill the marked holes with a 6-mm (0.24-in.) diameter drill bit to a minimum
depth of 35 mm (1.38 in.).
3. Insert the wall plugs in the drilled holes.
4. Insert the screws in the wall plugs and tighten them, leaving at least 3 mm
(0.12 in.) protruding.
5. Position the modem over the upper screw (A1 or B1) and pull the box down
until you hear a click.
6. Rotate the modem toward the lower screw (A2 or B2) and push it until you
hear a click.
Template
Corner
Figure 1. Wall-Mounting Instructions
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To maintain normal phone service, a special filter must be installed in the
Network Interface Device or NID, the gray box mounted on the outside of your
home that terminates your phone connection. This filter, sometimes called a
splitter, splits the voice (phone) signal from the ADSL (data) signal.
Set-up and installation charges for ADSL service typically include the filter
installation. If you are not sure that the filter is installed, contact your service
provider.
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Before continuing, you must know the type of service you are being
provided. If you do not know your service type, contact your service
provider for this information. Your service type is one of the following:
• Bridged Service (RFC 1483) [with or without filtering]
• Point To Point Service (PPP)
• ATM-25 Service (ATMF)
The ADSL modem is available in various models. The model must support the
type of service you are being provided. Table B lists the model numbers and the
types of service supported. The model number is on the bottom of the modem.
Table B.
Service Type Model Number
ATM-25 Service (ATMF) 3EC 18200 AB
Bridged Service (RFC 1483) 3EC 18202 AB
Bridged Service (RFC 1483)
Point To Point Service (PPP)
3EC 18202 BB
Bridged Service (RFC 1483) with
Filtering
Point To Point Service (PPP)
3EC 18202 DB
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If your service provider is providing bridged service, your ADSL modem should
have model number 3EC 18202 AB, 3EC 18202 BB, or 3EC 18202 DB on the
bottom of the modem case.
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The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped
with an Ethernet 10Base-T network adapter card.
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Before you begin, you will need to ask your service provider whether
your connection will use static addressing, or DHCP (dynamic)
addressing. You will need this information at step 9.
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To connect your high speed ADSL modem, follow these steps:
1. Make sure the modem on/off switch is set to the O (off) position.
2. Connect the jack end of the power cable to the modem power socket.
3. Plug the other end of the power cable (the end with the power supply
adapter) to an electrical outlet.
4. Connect one end of a standard telephone cable (not provided) to the modem
connector labeled LINE.
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The line cable may be provided by your service provider during
installation, or it can be purchased at your local electronics supply
store.
5. Connect the other end of the line cable to a phone jack.
6. Connect one end of the Alcatel Data Cable (provided) to the modem
connector labeled 10BASE-T.
7. Connect the other end of the Alcatel Data Cable to the Ethernet 10Base-T
network adapter card in your PC.
8. Start your PC.
9. Click Start, Settings, Control Panel, and finally, the Network icon.
10. Click the Configuration tab.
11. Scroll down to the TCP/IP protocol adapters, find the adapter which includes
the name of your Ethernet card, and select it.
12. Click the Properties button.
13. When the TCP/IP Properties window appears, click the IP Address tab.
14. If your service is DHCP, click the Obtain an IP address automatically radio
button. If your service uses static addressing, press the Enter IP address
radio button, and enter the IP address and subnet mask assigned to you by
your service provider.
15. Restart your computer.
16. Turn on the modem by switching the on/off switch to |.
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The Power/Sync light begins blinking. After about two minutes, the light should
be solid green. If the light is not solid green, check the telephone line cable
between the modem LINE connector and the phone jack. If this connection is
secure and the Power/Sync light is not solid green, contact your service provider
for assistance.
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The 10BASE-T light should be solid green. If the light is not solid green, check the
Alcatel Data Cable connection between the modem 10BASE-T connector and the
Ethernet 10Base-T network adapter card in your PC. If this connection is secure
and the 10BASE-T light is not solid green, contact your service provider for
assistance.
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When your PC is started and your ADSL modem is switched on, a connection is
automatically established with your online service. Through this connection, you
can access the World Wide Web or your corporate network or other online
services.
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Network addresses are either manually assigned (static addresses) or dynamically
assigned. If the address is fixed, your PC must be configured with an IP address
provided by your service provider. If the address is dynamic, your PC must be
configured to use dynamic host configuration protocol (DHCP).
If you are not sure which network addressing method you are using, ask your
service provider for this information.
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If your service provider is providing point to point (PPP) service, your ADSL
modem should have model number 3EC 18202 BB or 3EC 18202 DB on the
bottom of the modem case.
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The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped
with the following:
1. Ethernet 10Base-T network adapter card,
2. Operating system such as Windows 95, Windows 98, or Windows NT (see
note)
3. Microsoft Virtual Private network (VPN) Adapter
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If you have an operating system other than Windows 95, Windows 98,
or Windows NT, contact your service provider for additional system
requirements.
PPP service requires a user account to the service provider of your choice.
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To connect your high speed ADSL modem, follow these steps:
1. Make sure the modem on/off switch is set to the O (off) position.
2. Connect the jack end of the power cable to the modem power socket.
3. Plug the other end of the power cable (the end with the power supply
adapter) to an electrical outlet.
4. Connect one end of a standard telephone cable (not provided) to the modem
connector labeled LINE.
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The line cable may be provided by your service provider during
installation, or it can be purchased at your local electronics supply
store.
5. Connect the other end of the line cable to a phone jack.
6. Connect one end of the Alcatel Data Cable (provided) to the modem
connector labeled 10BASE-T.
7. Connect the other end of the Alcatel Data Cable to the Ethernet 10Base-T
network adapter card in your PC.
8. Start your PC.
9. Click Start, Settings, Control Panel, and finally, the Network icon.
10. Click the Configuration tab.
11. Scroll down to the TCP/IP protocol adapters, find the adapter which includes
the name of your Ethernet card, and select it.
12. Click the Properties button.
13. When the TCP/IP Properties window appears, click the IP Address tab.
14. Press the Specify IP address radio button, and enter the IP address and
subnet mask assigned to you by your service provider.
15. Restart your PC.
16. Turn on the modem by switching the on/off switch to |.
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The Power/Sync light begins blinking. After about two minutes, the light should
be solid green. If the light is not solid green, check the telephone line cable
between the modem LINE connector and the phone jack. If this connection is
secure and the Power/Sync light is not solid green, contact your service provider
for assistance.
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The 10BASE-T light should be solid green. If the light is not solid green, check the
Alcatel Data Cable connection between the modem 10BASE-T connector and the
Ethernet 10Base-T network adapter card in your PC. If this connection is secure
and the 10BASE-T light is not solid green, contact your service provider for
assistance.
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To access online services, you must dial-up your service provider. The procedure
to use depends on the operating system of your PC. Procedures are provided for
Windows 95, Windows 98, and Windows NT.
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The dial-up feature is not included in the Windows 95 operating system. It can be
downloaded without cost from the Microsoft web site http://www.microsoft.com
or obtained through other software distribution sources. Procedures for
downloading and installing this software are provided next.
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To download the Windows Dial-Up Networking 1.3 Performance and Security
Upgrade for Windows 95:
1. Access the Microsoft website at http://www.microsoft.com.
2. In the Contents frame, select Free Downloads.
3. Scroll to Support Drivers, Patches and Service Packs and select
Windows95 Updates. The Microsoft Windows95 Downloads page appears.
4. Select Windows 95 in the Select a product or feature box.
5. Select Networking & Communications in the Select a category box.
6. Click Go. The Windows Dial-Up Networking 1.3 Performance and
Security Upgrade for Windows 95 is listed.
7. Click this hyperlink to access the Windows Dial-Up Networking 1.3
Performance and Security Upgrade for Windows 95 page.
8. Click the Download Now hyperlink in the upper right corner of the page. The
MSDUN1.3 download page appears.
9. Click the link to a site near you. The program prompts you for a directory to
download the msdun13.exe file.
10. Specify a directory. The msdun13.exe file is downloaded to this directory.
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The Dial-Up Networking 1.3 Performance & Security Upgrade (MSDUN13.exe)
must be installed to setup a dial-up connection to your corporate headquarters or
your ISP.
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During the installation, you will be asked to restart your workstation.
Make sure you save your work and exit from all applications (except
Internet Explorer) before beginning the installation.
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If you installed Windows 95 from a CD, have the Windows 95 CD
ready before you begin the installation.
To install the MSDUN13.exe file, proceed as follows:
1. At your desktop, click Start, and select Run from the menu. The Run
window appears.
2. Specify the path for the MSDUN13.exe file in the Open box and click OK.
This will install Microsoft Dial-Up Networking 1.3 for Windows 95. Do you wish to
continue?
3. Click Yes. The End-User License Agreement window appears. This license
agreement must be accepted to start the installation.
4. Click Yes.
During the installation, you will be prompted to restart the workstation twice.
After restarting, the installer will rebuild your driver twice, once for Dial-Up-
Networking and once to enable virtual private networking. This is normal.
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Setup may notify you of a version conflict and ask if you want to keep
an original newer file. If this happens, click Yes (always save the
newer file).
When the installation is complete, the Microsoft VPN Adapter is added to the list
of devices in the Make New Connection window.
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To check whether VPN is installed:
1. Select Start, Settings, Control Panel, Network.
2. Select the Configuration tab. On the Configuration list, there should be a
listing for Microsoft Virtual Private Networking Adapter. If not, select Add and
double-click Adapter.
3. Scroll down the Manufacturers list and select Microsoft.
4. Under Network Adapters, double-click Microsoft Virtual Private
Networking (VPN support) Adapter.
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If you do not see the VPN adapter on the list, it means that the
operating system component file for this adapter was not loaded
when Windows 98 was installed on your PC. You will need your
Windows 98 CD-ROM at this point. The procedure follows:
5. Select Start, Settings, click Control Panel.
6. Double-click the Add/Remove Programs icon. The Add/Remove Programs
Properties window (shown below) opens.
7. Click the Windows Setup tab. Momentarily, the Searching for Installed
Components window pops up, then disappears.
8. Click on Communications in the Components: list.
9. Press the Details… button.
10. Scroll down the subcomponents list until you see Virtual Private
Networking. The box next to this listing needs to have a check mark in it. If
it does not, click it to install it.
11. Click OK, and then OK in the Add/Remove Programs Properties window.
12. Your PC will prompt you to insert your Windows 98 CD. When you do this,
VPN will install, and you can follow the steps under Installing Dial-Up
Networking Software (Windows 98 Only) to activate VPN.
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To configure a new PPP connection to your corporate network or an ISP, do the
following:
1. Double-click the My Computer icon.
2. Double-click the Dial-Up Networking icon.
3. Activate the Make New Connection application by double-clicking on the
corresponding icon. The Welcome to Dial-Up Networking window appears
(this window only appears the first time you use the Make New Connection
application).
4. Click Next. The Make New Connection window appears (see figure 2).
Figure 2. Make New Connection (Windows 95 Example)
5. Enter a name for the ISP or corporate network you are dialing (this name
appears with the icon that is created).
6. To create a connection to your ISP or corporate network, select Microsoft
VPN Adapter in the Select a device box.
7. Click Next. The VPN Server field appears (see figure 3).
Figure 3. VPN Server Field (Windows 98 example)
8. Enter 10.0.0.138 (default IP address of the ADSL modem).
9. Click Next. A window appears indicating you have successfully installed a
new dial-up networking Connection.
10. Click Finish.
A new icon with the name of the connection you just created is added to your
Dial-Up Networking folder (see figure 4). You can use this icon to make a
connection to your corporate network or ISP.
Figure 4. Dial-Up Networking Folder (Windows 95 Example)
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After configuring the PPP connection, make the connection:
1. Double-click the My Computer icon.
2. Double-click the Dial-Up Networking icon.
3. Activate the connection setup by double-clicking the icon of the connection
you want to establish. The Connect To window appears (see figure 5).
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