Alcatel SpeedTouch Speed Touch Home Asymmetric Digital Subscriber Line (ADSL) Modem User manual

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Status

Released

Change Note

B D Fa a29236

Short T

itle

CD-UG STUSB WinPPPoA

document, use and communication of its contents

not permitted without written authorization from Alcatel.

Contents

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Contents

1 Speed Touch USB Installation Guide 9..................................

1.1 Get Acquainted with your Speed Touch USB 10.......................

1.2 Speed Touch USB Installation 13....................................

1.2.1 What you Need 14......................................

1.2.2 Installing the Speed Touch USB 16.........................

1.2.3 Wiring the Speed Touch USB 22...........................

1.2.4 Installation Results 24....................................

2 Speed Touch USB PPPoA Connection Guide 25...........................

2.1 Making and Releasing a Connection 26.............................

2.2 Speed Touch USB Connection Entries 31.............................

3 Speed Touch USB Diagnostics 35........................................

3.1 Speed Touch USB Status System Tray Icon 36.........................

3.2 Speed Touch USB Diagnostics 37...................................

3.2.1 Basic Speed Touch USB Diagnostics 38.....................

3.2.2 Speed Touch USB Diagnostics Properties 40.................

3.3 Detailed Speed Touch USB Diagnostics 42............................

3.3.1 Connection Diagnostics 43...............................

3.3.2 Physical Diagnostics 44..................................

3.3.3 ATM Diagnostics 45.....................................

3.3.4 OAM F5 Diagnostics 46..................................

3.3.5 AAL5 Diagnostics 47.....................................

3.3.6 Version Diagnostics 48...................................

4 Speed Touch USB Software 49...........................................

4.1 Removing Driver Software 50.......................................

4.2 Upgrading/Repairing Driver Software 52............................

4.3 Speed Touch USB Web Upgrade 54.................................

Abbreviations 55............................................................

AppendixA Troubleshooting 57.........................................

AppendixB LED Description and Port Description 59......................

AppendixC Safety and Agency Regulatory Notices 61....................

Contents

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Wel come to the Speed Touch USB

Welcome to the Alcatel Speed Touch Asymmetric Digital Subscriber Line (ADSL)

modem.

From now on, your online experience will be revolutionized by the high speed Internet

access that Alcatel's ADSL technology delivers.

With download speeds up to 8Mega bits per second (Mbps), your Speed Touch 

is

around 200 times faster than present day modems. This superior Alcatel ADSL technology

outperforms all similar product on the market.

   

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This     will be your partner in

exploiting the features of this highly advanced product.

Prior to connecting the Speed Tou ch , read the Safety

Instructions (See Appendix C).

The following words and symbols mark special messages

throughout this document:

WARNING: indicates that failure to follow the directions could

cause bodily harm or loss of life.

CAUTION: indicates that failure to follow the directions could

result in damage to equipment or loss of information.

The following trademarks are used in this document:

" Speed Touch is a trademark of the Alcatel Company

" Windows and Internet Explorer are trademarks of

Microsoft Corporation

" Netscape and Netscape Navigator are registered

trademarks of Netscape Communications Corporation

For readability, the Speed Touch will be referred to as

,orSTUSB further in this User Manual.

For readability, Service Provider (SP) will refer to all instances,

responsible for your ADSL connections, i.e. ADSL Service

Provider (ASP), Internet Service Provider (ISP), Corporate, etc.

CAUTION

WARNING

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Due to the continuous evolution of Alcatel ADSL technology,

existing products are often upgraded. Alcatel's Speed

Touch

documentation, and Speed Touch

software changes accordingly.

For more information on the newest technological breakdowns,

software upgrades, and documents, please consult our Alcatel

web site at:

http://www.alcatel.com

http://www.alcateldsl.com

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1 Speed Touch USB Installation Guide

Use this chapter to quickly prepare your for the Internet.

Topic See

Get Acquainted with your STUSB 1.1

STUSB Installation 1.2

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1.1 Get Acquainted with your Speed Touch USB

Check your package for the following items:

" The Speed Touch

" 2m ADSL cable (RJ11/RJ11 , RJ14/RJ14)

" A CDĆrom, containing installation software and this User

Manual.

In the event of damaged or missing items, contact your local

product dealer for further instructions.

Your shipping carton may also include release notes, safety

and conformity declarations, and other materials.

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Unlike most traditional modems, the electronic circuitry of the

has been shaped into a stylish body:

Input/output wiring is moulded in an ergonomically designed

pigtail.

The pigtail splits in two separate parts. From the body to the first

connector block it contains the ADSL cord as well as the USB cord.

At the end of the tail only the USB cord remains.

On the rear end of the tail you find the USB connector. That's the

interface which connects the

to your Personal

Computer (PC). The ADSL Line port is situated in the inline

receptacle. This port connects the to the ADSL highway.

Note: As you notice, there is no separate mains plug, cord, or

power adapter. This is because the

is powered via the USB

connection.

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ADSL provides simultaneous highĆspeed Internet access and

regular phone services over the existing telephone line already in

your house. With downloads at up to 8Mbps it's up to 200 times

faster than traditional modems. What's more, your connection to

the Internet is established immediately and busy tones are a thing

of the past.

ADSL is short for Asymmetric Digital Subscriber Line. This

somewhat cryptic name is best explained in straightforward terms:

" Line: ADSL uses the ordinary existing copper line, known as

local loop", running between your local premises and the

telephone Central Office (CO).

" Subscriber: That's you, the end user. Because this is what

Service Provider (SP)s, or operators call their customers.

" Digital: ADSL is a digital transmission technology. To a certain

extend, digital information is not affected by impairments on

the telephone line, thus achieving a higher reliability.

" Asymmetric: ADSL can transmit data much faster from the

Internet towards the end user than vice versa.

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1.2 Speed Touch USB Installation

Execute the steps in this section and in noĆtime you are connected

to the Internet.

Topic See

What you Need 1.2.1

Installing the STUSB 1.2.2

Wiring the STUSB 1.2.3

Installation Results 1.2.4

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1.2.1 What you Need

ADSL service must be enabled on your telephone line.

You need a central splitter, or distributed filters for decoupling

ADSL and telephone signals.

In all cases contact your ADSL service provider about

splitter/filter installation !

Public telephone lines carry voltages that can cause electric

shock. Only install splitter/filters yourself if these are qualified for

that purpose.

Other splitter/filters may only be installed by qualified service

personnel.

You must have a user account for Internet access via a Service

Provider (SP):

For this user account, it will provide you:

" A user name (logon ID)

" A password.

WARNING

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Your PC should meet the following minimum requirements for

installation:

" One of the following Operating System (OS) must be readily

installed on your PC:

D Microsoft Windows 98

D Windows 98 Second Edition (98SE)

D Microsoft Windows Millennium (ME)

D Microsoft Windows 2000

You may need the Windows 98/98SE/ME/2000 CDĆrom

during installation.

" For Windows98/98SE/ME:

D Pentium processor 166 MHz, or higher (or compatible)

D 32 Mega Byte (MB) of memory, or more.

" For Window2000 OS:

D Pentium II processor, or higher (or compatible)

D 64 Mega Byte (MB) of memory, or more.

" 30 MB of free hard disk space

" One highĆpowered USB port, i.e. an USB port, capable of

powering attached USB devices.

Note: Make sure you are not using lowĆpowered USB ports to

connect the

.IncaseyouareunsureofthetypeofUSB

port, see the User manual of your PC, or USB port hub.

For the PPPoA connection service you need Microsoft DialĆUp

Networking, default installed with MS Windows 98/98SE and

Windows ME/2000.

For surfing the Internet: a Web browser, e.g. Netscape Navigator,

Internet Explorer, ...

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1.2.2 Installing the Speed Touch USB

As your is a true PlugĆandĆPlay device, you can use two

different installation procedures:

" The Alcatel Wizard Installation

By inserting the

CDĆrom, the installation wizard

automatically guides you through all needed installation steps.

" The Plug and Play Compliant Installation

The installation procedure is initiated by connecting the

to your PC's USB port.

It does not matter which method you use, both are equally valid.

In this subsection, the wizard installation is fully described. In case

you experience problems with this installation, you can try the PnP

compliant installation, shortly described at the end of this

subsection.

The installation procedures of your for Windows 98/98SE

and Windows ME/2000 differ only slightly:

" Some windows will look differently

" On Windows 98/98SE no 'Digital Signature' window will pop

up

" For Windows 98/98SE, at the end of the installation

procedure, you are asked to enter your area code for DialĆup

connections.

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1. Insert the installation CDĆrom in your PC's CDĆrom

drive:

The Alcatel wizard will start automatically.

Note: In case the Alcatel

wizard does not start

automatically, open a  window via  ³  from the

Start menu and enter following path:

D:\Setup.exe

,where

D

stands for the drive letter of your CDĆrom drive.

2. The

Setup program prepares the installation wizard:

As soon as the preparation is finished, the installation will start

automatically.

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3. The 'Welcome to Alcatel Speed Touch USB setup' window pops

up:

Click to proceed.

4. The 'Software License Agree ment for Alcatel Speed Touch USB'

window pops up:

Click to accept the terms of the agreement and to

continue the installation.

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5. The following window allows you to choose a destination

folder for the

driver software:

In most cases the proposed destination is best suited for the

driver software. Click to proceed.

Note: You can change the destination folder. Therefor, click

to select one.

6. The 'Select Program Folder' window pops up:

Click to proceed.

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7. The wizard copies driver software to your local hard

disk:

Note for Windows ME/2000 user only:Ifa'Digita l

Signature' window pops up, then click

to continue.

8. The 'Setup Complete' window pops up to announce that

installation is finished:

Click to close the wizard.

9. You can plug in your

now (See subsection 1.2.3 for

more information).

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