Surveon SMR2110 User manual

Type
User manual

This manual is also suitable for

SMR Linux Series
Smart Megapixel Video Recorder
User Manual
Release 1.3
2
About This Document
This manual introduces the hardware components of THE SYSTEM series and
describes how to install them. It also provides an overview of Server surveillance
functionality, and includes the functions of Video Management Software for
operating and monitoring a Server network.
Version History
Ver Version
Description
Date
1.0
Initial release
May 2015
1.1
UI Updated
May 2015
1.2
New models added
Aug. 2015
1.3
VMS3.1
Nov. 2015
Web Client Playback Settings
November 2015
SW EC3.3 released
August 2016
3
All Rights Reserved © Surveon Technology 2021
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent
of Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect
to the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make
changes from time to time in the content hereof without obligation to
notify any person of such revisions or changes. Product specifications are
also subject to change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with NVR and SMR are trademarks of Surveon
Technology Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
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Table of Contents
About This Document ........................................................................ 2
Version History ............................................................................. 2
Copyright Statement....................................................................... 3
Disclaimer ................................................................................... 3
Trademarks .................................................................................. 3
Table of Contents ............................................................................. 4
Safety Precautions .......................................................................... 17
Energy Hazards Precaution ............................................................. 17
Device Installation/Site Selection ..................................................... 19
Chapter 1. Product Overview ............................................................. 20
1.1 Features and Benefits .............................................................. 20
1.2 Specifications for the Linux SMR Series ......................................... 21
1.2.1 Hardware Specifications ....................................................... 21
1.2.2 VMS Specifications .............................................................. 23
Chapter 2. Hardware Overview .......................................................... 25
2.1 Front Panel ........................................................................... 25
2.2 Rear Panel ............................................................................ 26
2.3 Hard Drive Designation ............................................................. 27
2.4 LED Definitions ...................................................................... 29
2.4.1 Desktop System Front Panel LEDs for SMR2100, SMR8300 ................. 29
2.4.2 Desktop System Front Panel LEDs for SMR2110, SMR5110 ................. 31
2.4.3 Rear Panel Ethernet LED ....................................................... 32
Chapter 3. Software Overview ........................................................... 34
3.1 Software Introduction .............................................................. 34
3.2 Module Framework ................................................................. 35
3.3 System Architecture ................................................................ 36
3.3.1 Standalone Server (Client-Server All-in-One) ............................... 37
3.3.2 Standalone Server + Remote Client (Web Client / SPhone Client) ....... 38
3.3.3. Multiple Servers + SCC Client ................................................. 40
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3.3.4 Network Requirements ......................................................... 43
Opening Ports ...................................................................... 43
Warnings / Precautions ........................................................... 43
3.4 Port Forwarding ..................................................................... 44
3.4.1 Port Forwarding for Accessing VMS Server .................................. 45
Chapter 4. Installation ..................................................................... 48
4.1 Before You Start ..................................................................... 48
4.1.1 Checklist for Operating Environment ........................................ 48
4.1.2 Checklist for Network Topology ............................................... 48
4.2 Hard Drive Installation ............................................................. 49
4.2.1 Hard Drive Installation Prerequisites ......................................... 49
4.2.2 Inserting Hard Drive into Drive Tray (Desktop Series) ..................... 49
4.3 System Connections ................................................................ 52
4.4 Powering up SMR .................................................................... 54
4.4.1 SMR Systems ..................................................................... 54
4.5 Logging into SMR Series ............................................................ 55
4.6 Run the Install Wizard .............................................................. 56
Chapter 5. Basic System Settings ........................................................ 67
5.1 Storage Management ............................................................... 67
5.2 Adding Cameras to the Server .................................................... 71
5.2.1 Automatic Scan for Cameras .................................................. 71
5.2.2 Manually Adding Cameras ...................................................... 73
5.3 Setting Recording Schedule ....................................................... 75
5.3.1 Recording Schedule ............................................................. 75
5.4 Setting up Live View ................................................................ 77
Chapter 6. Live View ....................................................................... 79
6.1 Live View Window Overview ...................................................... 79
6.2 View Setup ........................................................................... 82
6.2.1 Switching Between Different Screen Divisions .............................. 82
Creating and Using New Screen Divisions ...................................... 82
Auto-flipping Pages ............................................................... 82
6
Screen Division Page Use ......................................................... 83
Fisheye View ....................................................................... 83
Fisheye Tracking................................................................... 86
E-map ............................................................................... 87
Secondary Display ................................................................. 89
6.3 Functionality within Views ........................................................ 90
6.3.1 Object Tracking ................................................................. 90
6.3.2 Digital Zoom ..................................................................... 91
6.3.3 Instant Playback ................................................................. 92
6.3.4 Manual Recording ............................................................... 94
6.3.5 Others ............................................................................. 95
Image Settings ..................................................................... 95
Insert Image ........................................................................ 97
Insert HTML ........................................................................ 97
Send to Large Channel ............................................................ 98
Reconnect .......................................................................... 98
Remove the Camera .............................................................. 99
Keep Video Length-Width Ratio / Resize to Fit Window .................... 99
Object Counting (can only be set via remote client) ........................ 99
6.4 Full Screen View .................................................................. 100
6.4.1 Entering Full Screen View ..................................................... 100
6.4.2 Exiting Full Screen Mode ...................................................... 100
Chapter 7. Server Setup ................................................................. 101
7.1 Server Settings ..................................................................... 101
7.1.1 General Server Settings ....................................................... 101
7.1.2 To Perform Notification Setting .............................................. 104
7.1.3 Scheduling Recording .......................................................... 107
7.1.4 Storage Management .......................................................... 109
7.1.5 Pre/Post Recording ............................................................ 112
7.1.6 Individual Schedule ............................................................ 113
Chapter 8. Camera Setup ................................................................ 115
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8.1 Adding Cameras ................................................................... 115
8.1.1 Automatic Scan for Cameras ................................................. 115
8.1.2 Manually Adding Cameras ..................................................... 118
8.1.3 Managing Group ................................................................ 119
Add a group ....................................................................... 120
Rename the group ................................................................ 120
Delete the group ................................................................. 120
8.1.4 Search Camera ................................................................. 121
8.2 Camera General Settings ......................................................... 122
8.2.1 General Camera Settings ...................................................... 122
8.2.2 Edit Camera ..................................................................... 125
8.2.3 OSD Settings .................................................................... 127
8.2.4 Privacy Mask Settings .......................................................... 130
8.3 Camera Image and Quality Settings ............................................ 133
8.3.1 Camera Image Settings ........................................................ 133
8.3.2 Advanced Video Settings ...................................................... 136
8.4 VI Setup ............................................................................. 139
8.4.1 Camera Motion Detection ..................................................... 140
Configuring and Editing Detection Windows .................................. 140
Deleting a Detection Window .................................................. 141
8.4.2 Object Motion Detection ...................................................... 142
Enabling or Disabling a Detection .............................................. 142
Configuring and Editing Detection Windows .................................. 142
Testing Detection Windows ..................................................... 143
Deleting a Detection Window .................................................. 143
8.4.3 Tampering Detection .......................................................... 144
Enabling or Disabling a Detection .............................................. 144
Configuring Tampering Detection .............................................. 144
Testing Tampering Detection ................................................... 145
8.4.4 Forbidden Area Detection .................................................... 146
Enabling or Disabling a Detection .............................................. 146
8
Configuring and Editing Detection Windows .................................. 146
Testing Detection Windows ..................................................... 147
Deleting a Detection Window .................................................. 147
8.4.5 Intrusion Detection ............................................................ 148
Enabling or Disabling a Detection .............................................. 148
Configuring and Editing Detection Windows .................................. 148
Testing Detection Windows ..................................................... 149
Deleting a Detection Window .................................................. 150
8.4.6 Virtual Fence ................................................................... 151
Enabling or Disabling a Detection .............................................. 151
Configuring and Editing Detection Windows .................................. 151
Testing Detection Windows ..................................................... 152
Deleting a Detection Window .................................................. 153
8.4.7 Missing Object Detection...................................................... 154
Enabling or Disabling a Detection .............................................. 154
Configuring and Editing Detection Windows .................................. 154
Testing Detection Windows ..................................................... 155
Deleting a Detection Window .................................................. 155
8.4.8 Foreign Object Detection ..................................................... 156
Enabling or Disabling a Detection .............................................. 156
Configuring and Editing Detection Windows .................................. 156
Testing Detection Windows ..................................................... 157
Deleting a Detection Window .................................................. 157
8.4.9 Tailgating Detection ........................................................... 158
Configuring and Editing Detection Windows .................................. 158
Testing Detection Windows ..................................................... 158
Deleting a Dividing Line ......................................................... 159
Enabling or Disabling a Detection .............................................. 159
8.4.10 Go In/Out Detection ......................................................... 160
Configuring and Editing Detection Windows .................................. 160
Testing Detection Windows ..................................................... 161
9
Deleting a Detection Window .................................................. 161
Enabling or Disabling a Detection .............................................. 161
8.5 PTZ Settings ........................................................................ 162
8.5.1 PTZ Settings ..................................................................... 162
8.5.2 PTZ Preset Settings ............................................................ 165
Adding a Preset ................................................................... 167
Deleting a Preset ................................................................. 167
8.5.3 PTZ Patrol Settings ............................................................ 168
8.5.4 On-screen PTZ Controls ....................................................... 171
8.5.5 Directional Pad ................................................................. 172
Pan and Tilt ....................................................................... 172
8.5.6 Functional Buttons ............................................................. 172
Home ............................................................................... 172
Preset .............................................................................. 172
Auto Pan ........................................................................... 172
Patrol .............................................................................. 172
Zoom ............................................................................... 172
Focus ............................................................................... 173
ESC ................................................................................. 173
8.6 Deleting a Camera................................................................. 173
8.7 Optimizing a Camera ............................................................. 174
Chapter 9. Alarms and Events .......................................................... 176
9.1 Alarm Rules ......................................................................... 176
9.1.1 Adding an Alarm Rule .......................................................... 177
Conditions ......................................................................... 178
Sensor Input ....................................................................... 179
Clock Alarm ....................................................................... 179
Disk Error .......................................................................... 180
Video Loss ......................................................................... 180
Actions ............................................................................. 180
Event Log .......................................................................... 180
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PTZ Control ....................................................................... 180
Recording Controls ............................................................... 181
E-Mail .............................................................................. 181
Alarm Sound ....................................................................... 182
Video Popup / E-Map ............................................................ 183
SMS ................................................................................. 183
FTP Setting ........................................................................ 185
Alarm Scheduling ................................................................. 185
9.2 Event Log ........................................................................... 187
9.2.1 Exporting a Log ................................................................. 189
9.2.2 Searching the Event Log ...................................................... 189
System ............................................................................. 189
Event Type ........................................................................ 189
Operation .......................................................................... 190
Module Name ..................................................................... 190
Device Name ...................................................................... 190
User Name ......................................................................... 190
Performing a Search ............................................................. 190
9.2.3 System Alarm View............................................................. 191
9.2.4 Overall Status ................................................................... 194
Chapter 10. Search and Playback ...................................................... 196
10.1 Introduction ...................................................................... 196
10.2 Time Search ...................................................................... 197
10.2.1 Creating a Time Search ...................................................... 197
10.2.2 Use of Various Views Selection ............................................. 198
10.2.3 Camera Selection ............................................................. 198
10.2.4 Timeline ........................................................................ 199
10.2.5 Playback ....................................................................... 199
Capturing Screenshot ............................................................ 201
Capturing Video Clip ............................................................. 202
10.3 Backup Search .................................................................... 203
10.3.1 Creating a Backup Search ................................................... 203
10.3.2 Use of Various Views Selection ............................................. 204
10.3.3 Camera Selection ............................................................. 204
10.3.4 Timeline ........................................................................ 205
10.3.5 Playback ....................................................................... 205
Capturing Screenshot ............................................................ 207
Capturing Video Clip ............................................................. 207
10.4 VI Search .......................................................................... 208
10.4.1 Creating a VI Search .......................................................... 208
Time Selection .................................................................... 208
Camera Selection................................................................. 210
Setting New Search Criteria .................................................... 211
10.4.2 Using the Search Results ..................................................... 212
Result Playback ................................................................... 212
10.5 Event Search...................................................................... 215
10.5.1 Creating an Event Search .................................................... 215
Time Selection .................................................................... 215
Camera Selection................................................................. 216
Setting Event Search Criteria ................................................... 216
10.5.2 Using the Search Results ..................................................... 217
Selecting the Result.............................................................. 217
Result Playback ................................................................... 217
10.6 Fisheye Search ................................................................... 220
10.6.1 Creating a Fisheye Search ................................................... 220
10.6.2 Camera Selection ............................................................. 221
10.6.3 Use of Various Views Selection ............................................. 222
10.6.4 Timeline ........................................................................ 224
10.6.5 Playback ....................................................................... 224
Capturing Screenshot ............................................................ 226
Capturing Video Clip ............................................................. 226
Chapter 11. VMS Setup ................................................................... 228
12
11.1 Camera ............................................................................ 228
11.1.1 Advanced Camera ............................................................ 228
11.1.2 OSD ............................................................................. 229
11.1.3 General Camera ............................................................... 229
11.1.4 Image ........................................................................... 230
11.1.5 PTZ .............................................................................. 230
11.1.6 Preset .......................................................................... 230
11.1.7 Patrol ........................................................................... 230
11.1.8 Edit Camera ................................................................... 231
11.1.9 Mask ............................................................................ 231
11.1.10 Optimize ...................................................................... 231
11.2 External ........................................................................... 232
11.2.1 I/O Box ......................................................................... 232
Add ................................................................................. 232
Edit ................................................................................. 234
Delete .............................................................................. 235
11.2.2 Joystick ........................................................................ 235
11.2.3 UPS .............................................................................. 237
11.3 VI .................................................................................... 240
11.3.1 Camera Motion Detection ................................................... 240
11.3.2 Object Motion Detection .................................................... 242
11.3.3 Tampering Detection ......................................................... 242
11.3.4 Forbidden Area Detection ................................................... 243
11.3.5 Intrusion Detection ........................................................... 243
11.3.6 Virtual Fence .................................................................. 244
11.3.7 Missing Object ................................................................. 244
11.3.8 Foreign Object ................................................................ 245
11.3.9 Tailgating ...................................................................... 245
11.3.10 Go In/Out ..................................................................... 245
11.3.11 General Setting .............................................................. 246
11.4 Record ............................................................................. 247
11.4.1 Schedule ....................................................................... 247
11.4.2 Storage ......................................................................... 248
11.4.3 Pre/Post Recording ........................................................... 248
11.4.4 Individual Schedule ........................................................... 249
11.5 Alarm ............................................................................... 250
11.5.1 Rule ............................................................................. 250
11.5.2 Email Notification ............................................................ 251
11.5.3 SMS Notification............................................................... 251
11.5.4 Digital I/O...................................................................... 252
11.5.5 FTP Setting .................................................................... 252
11.6 Account ............................................................................ 253
11.6.1 Accounts ....................................................................... 253
Enable LDAP ....................................................................... 254
Add Account ....................................................................... 254
Editing an Account ............................................................... 256
Changing an Account Password ................................................. 257
Deleting an Account ............................................................. 257
11.6.2 Account Authority Settings .................................................. 259
11.7 Network ........................................................................... 260
11.7.1 Web Service ................................................................... 261
11.7.2 SMR Settings ................................................................... 262
11.7.3 Multi LAN ....................................................................... 262
11.7.4 DHCP ............................................................................ 263
11.7.5 DDNS ............................................................................ 264
11.7.6 Port Mapping .................................................................. 264
11.8 System ............................................................................. 266
11.8.1 Log Viewer ..................................................................... 266
11.8.2 Advanced....................................................................... 267
11.8.3 Display .......................................................................... 267
11.8.4 Language ....................................................................... 268
11.8.5 Map Editor ..................................................................... 268
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11.8.6 General ......................................................................... 268
11.8.7 Optimize Settings ............................................................. 268
11.9 Maintenance ...................................................................... 269
11.9.1 Stream Info .................................................................... 269
11.9.2 Upgrade ........................................................................ 270
11.9.3 Import/Export ................................................................. 270
Importing Parameters ........................................................... 271
Exporting Parameters ............................................................ 271
11.9.4 License ......................................................................... 272
11.9.5 Backup System ................................................................ 273
Add a Backup Schedule .......................................................... 273
Edit a Backup Schedule .......................................................... 275
Stop a Backup Schedule ......................................................... 276
Delete a Backup Schedule ...................................................... 277
11.9.6 Clear SCC Data ................................................................ 277
11.9.7 Remote Assistant ............................................................. 278
11.9.8 Database Rebuild ............................................................. 278
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)
............................................................................................... 279
12.1 Software Installation for Remote Control ................................... 280
12.1.1 Installing the VMS ............................................................. 280
12.2 Starting the VMS Client ......................................................... 284
12.2.1 Logging out .................................................................... 285
12.3 Starting the Web Client ........................................................ 286
12.3.1 Checking the Software Version ............................................. 287
12.3.2 Use of 1x/4x views ........................................................... 287
12.3.3 PTZ Control .................................................................... 287
12.3.4 Playback Settings ............................................................. 288
12.4 Installing and Starting the SPhone Client on iOS Devices ................ 289
12.4.1 Installing the SPhone Client (Optional) .................................... 289
12.4.2 Starting the SPhone Client .................................................. 289
12.4.3 Checking the Software Version ............................................. 290
12.4.4 Functionalities on the SPhone Client ...................................... 290
12.5 Installing and Starting the SPhone Client on Android Devices .......... 295
12.5.1 Installing the SPhone Client (Optional) .................................... 295
12.5.2 Starting the SPhone Client .................................................. 295
12.5.3 Checking the Software Version ............................................. 297
12.5.4 Functionalities on the SPhone Client ...................................... 298
Chapter 13. SurveOne (Optional) ...................................................... 304
13.1 Installation ........................................................................ 304
13.2 Login ............................................................................... 312
13.3 Overview .......................................................................... 313
13.3.1 SMR Status ..................................................................... 313
13.3.2 SMR List ........................................................................ 314
13.3.3 Camera Status ................................................................. 315
13.3.4 Camera List .................................................................... 316
13.3.5 Events Status .................................................................. 316
13.3.6 Event Log ...................................................................... 317
13.3.7 Client List ...................................................................... 318
13.3.8 Account List ................................................................... 318
13.4 Monitor ............................................................................ 319
13.4.1 SMR ............................................................................. 319
Device .............................................................................. 319
Network ............................................................................ 320
Storage ............................................................................. 320
13.4.2 Camera ......................................................................... 321
13.5 Workflow .......................................................................... 322
13.5.1 SMR ............................................................................. 322
Enable Web Server / DDNS ...................................................... 322
Back Up Configuration ........................................................... 325
SMR Multiple IP Setup ............................................................ 326
13.5.2 Camera ......................................................................... 328
Copy Configuration to Multiple Cameras ...................................... 328
16
Backup Configuration ............................................................ 329
13.6 Event Log .......................................................................... 331
Search .............................................................................. 331
Export .............................................................................. 332
Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained
operators and maintenance personnel who have been instructed of,
and fully understand the possible hazardous conditions and the
consequences of accessing non-field-serviceable units such as the
power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding
for the power supply connection. It is suggested to use a direct connection
to the branch circuit. Check for proper grounding before powering on the
device.
Overloading Protection
The device should be installed according to specifications. Provide
a suitable power source with electrical overload protection. Do not
overload the AC supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling
the device. The use of a grounded wrist strap and an anti-static work pad
are recommended. Avoid dust and debris in your work area.
Energy Hazards Precaution
The device should be installed according to specifications. This device
should be operated at a site that is:
This equipment is intended to be used in Restrict Access Location, like
computer room. The access can only be gained by SERVICE PERSONS or by
USERS who have been instructed about the metal chassis of the equipment
is have energy hazards that service persons have to pay special attention or
take special protection before touching it. Further, the access is through
the use of key or security identity system. Only authorized by well trained
professional person can access the restrict access location.
18
Device Installation/Site Selection
The device should be installed according to specifications. This device
should be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
Never install or use, unless waterproof or dust-resistant is listed as a
feature, the device in the following locations:
Areas where chemicals are used.
Areas where dust, debris, or pollen is in excess.
Areas where corrosive gas, sea water or high humidity is present.
Areas where steam vapor or flammable environments is generated.
Areas where radiation, X-rays, strong electric waves, or magnetism
is generated.
Areas outside of the allowable ambient operating temperature range.
Areas subject to impact or rigorous vibration.
20
Chapter 1. Product Overview
1.1 Features and Benefits
The SMR series is a state-of-the-art network video recorder features RAID, low
power. With bay hard disk trays, the system series is the best in class SMR that
supports megapixel quality video of 4 to 64 channels for video retention periods
from 7 to 40 days or more. In addition, the system series is fully burn-in-tested
and uses preloaded Enterprise VMS to eliminate compatibility issues while
reducing maintenance overheads. It is out of question that the system series is
the most reliable and cost-effective solution for small to medium sized
surveillance needs.
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Surveon SMR2110 User manual

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User manual
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