Surveon SMR2110 User manual

SMR Linux Series

Smart Megapixel Video Recorder

User Manual

Release 1.3

2

About This Document

This manual introduces the hardware components of THE SYSTEM series and

describes how to install them. It also provides an overview of Server surveillance

functionality, and includes the functions of Video Management Software for

operating and monitoring a Server network.

Version History

Ver Version

Description

Date

1.0

Initial release

May 2015

1.1

UI Updated

May 2015

1.2

New models added

Aug. 2015

1.3

VMS3.1

Nov. 2015

Web Client Playback Settings

November 2015

SW EC3.3 released

August 2016

3

Copyright Statement

No part of this publication may be reproduced, transmitted, transcribed,

stored in a retrieval system, or translated into any language or computer

language, in any form or by any means, electronic, mechanical, magnetic,

optical, chemical, manual or otherwise, without the prior written consent

of Surveon Technology Inc.

Disclaimer

Surveon Technology makes no representations or warranties with respect

to the contents hereof and specifically disclaim any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Surveon

Technology reserves the right to revise this publication and to make

changes from time to time in the content hereof without obligation to

notify any person of such revisions or changes. Product specifications are

also subject to change without notice.

Trademarks

Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other

names prefixed with “NVR” and “SMR” are trademarks of Surveon

Technology Inc.

 Microsoft Windows and Windows are registered trademarks of Microsoft

Corporation.

 Linux is a trademark of Linux Torvalds.

 Solaris and Java are trademarks of Sun Microsystems, Inc.

All other names, brands, products or services are trademarks or registered

trademarks of their respective owners.

4

Table of Contents

About This Document ........................................................................ 2

Version History ............................................................................. 2

Copyright Statement....................................................................... 3

Disclaimer ................................................................................... 3

Trademarks .................................................................................. 3

Table of Contents ............................................................................. 4

Safety Precautions .......................................................................... 17

Energy Hazards Precaution ............................................................. 17

Device Installation/Site Selection ..................................................... 19

Chapter 1. Product Overview ............................................................. 20

1.1 Features and Benefits .............................................................. 20

1.2 Specifications for the Linux SMR Series ......................................... 21

1.2.1 Hardware Specifications ....................................................... 21

1.2.2 VMS Specifications .............................................................. 23

Chapter 2. Hardware Overview .......................................................... 25

2.1 Front Panel ........................................................................... 25

2.2 Rear Panel ............................................................................ 26

2.3 Hard Drive Designation ............................................................. 27

2.4 LED Definitions ...................................................................... 29

2.4.1 Desktop System Front Panel LEDs for SMR2100, SMR8300 ................. 29

2.4.2 Desktop System Front Panel LEDs for SMR2110, SMR5110 ................. 31

2.4.3 Rear Panel Ethernet LED ....................................................... 32

Chapter 3. Software Overview ........................................................... 34

3.1 Software Introduction .............................................................. 34

3.2 Module Framework ................................................................. 35

3.3 System Architecture ................................................................ 36

3.3.1 Standalone Server (Client-Server All-in-One) ............................... 37

3.3.2 Standalone Server + Remote Client (Web Client / SPhone Client) ....... 38

3.3.3. Multiple Servers + SCC Client ................................................. 40

5

3.3.4 Network Requirements ......................................................... 43

Opening Ports ...................................................................... 43

Warnings / Precautions ........................................................... 43

3.4 Port Forwarding ..................................................................... 44

3.4.1 Port Forwarding for Accessing VMS Server .................................. 45

Chapter 4. Installation ..................................................................... 48

4.1 Before You Start ..................................................................... 48

4.1.1 Checklist for Operating Environment ........................................ 48

4.1.2 Checklist for Network Topology ............................................... 48

4.2 Hard Drive Installation ............................................................. 49

4.2.1 Hard Drive Installation Prerequisites ......................................... 49

4.2.2 Inserting Hard Drive into Drive Tray (Desktop Series) ..................... 49

4.3 System Connections ................................................................ 52

4.4 Powering up SMR .................................................................... 54

4.4.1 SMR Systems ..................................................................... 54

4.5 Logging into SMR Series ............................................................ 55

4.6 Run the Install Wizard .............................................................. 56

Chapter 5. Basic System Settings ........................................................ 67

5.1 Storage Management ............................................................... 67

5.2 Adding Cameras to the Server .................................................... 71

5.2.1 Automatic Scan for Cameras .................................................. 71

5.2.2 Manually Adding Cameras ...................................................... 73

5.3 Setting Recording Schedule ....................................................... 75

5.3.1 Recording Schedule ............................................................. 75

5.4 Setting up Live View ................................................................ 77

Chapter 6. Live View ....................................................................... 79

6.1 Live View Window Overview ...................................................... 79

6.2 View Setup ........................................................................... 82

6.2.1 Switching Between Different Screen Divisions .............................. 82

Creating and Using New Screen Divisions ...................................... 82

Auto-flipping Pages ............................................................... 82

6

Screen Division Page Use ......................................................... 83

Fisheye View ....................................................................... 83

Fisheye Tracking................................................................... 86

E-map ............................................................................... 87

Secondary Display ................................................................. 89

6.3 Functionality within Views ........................................................ 90

6.3.1 Object Tracking ................................................................. 90

6.3.2 Digital Zoom ..................................................................... 91

6.3.3 Instant Playback ................................................................. 92

6.3.4 Manual Recording ............................................................... 94

6.3.5 Others ............................................................................. 95

Image Settings ..................................................................... 95

Insert Image ........................................................................ 97

Insert HTML ........................................................................ 97

Send to Large Channel ............................................................ 98

Reconnect .......................................................................... 98

Remove the Camera .............................................................. 99

Keep Video Length-Width Ratio / Resize to Fit Window .................... 99

Object Counting (can only be set via remote client) ........................ 99

6.4 Full Screen View .................................................................. 100

6.4.1 Entering Full Screen View ..................................................... 100

6.4.2 Exiting Full Screen Mode ...................................................... 100

Chapter 7. Server Setup ................................................................. 101

7.1 Server Settings ..................................................................... 101

7.1.1 General Server Settings ....................................................... 101

7.1.2 To Perform Notification Setting .............................................. 104

7.1.3 Scheduling Recording .......................................................... 107

7.1.4 Storage Management .......................................................... 109

7.1.5 Pre/Post Recording ............................................................ 112

7.1.6 Individual Schedule ............................................................ 113

Chapter 8. Camera Setup ................................................................ 115

7

8.1 Adding Cameras ................................................................... 115

8.1.1 Automatic Scan for Cameras ................................................. 115

8.1.2 Manually Adding Cameras ..................................................... 118

8.1.3 Managing Group ................................................................ 119

Add a group ....................................................................... 120

Rename the group ................................................................ 120

Delete the group ................................................................. 120

8.1.4 Search Camera ................................................................. 121

8.2 Camera General Settings ......................................................... 122

8.2.1 General Camera Settings ...................................................... 122

8.2.2 Edit Camera ..................................................................... 125

8.2.3 OSD Settings .................................................................... 127

8.2.4 Privacy Mask Settings .......................................................... 130

8.3 Camera Image and Quality Settings ............................................ 133

8.3.1 Camera Image Settings ........................................................ 133

8.3.2 Advanced Video Settings ...................................................... 136

8.4 VI Setup ............................................................................. 139

8.4.1 Camera Motion Detection ..................................................... 140

Configuring and Editing Detection Windows .................................. 140

Deleting a Detection Window .................................................. 141

8.4.2 Object Motion Detection ...................................................... 142

Enabling or Disabling a Detection .............................................. 142

Configuring and Editing Detection Windows .................................. 142

Testing Detection Windows ..................................................... 143

Deleting a Detection Window .................................................. 143

8.4.3 Tampering Detection .......................................................... 144

Enabling or Disabling a Detection .............................................. 144

Configuring Tampering Detection .............................................. 144

Testing Tampering Detection ................................................... 145

8.4.4 Forbidden Area Detection .................................................... 146

Enabling or Disabling a Detection .............................................. 146

8

Configuring and Editing Detection Windows .................................. 146

Testing Detection Windows ..................................................... 147

Deleting a Detection Window .................................................. 147

8.4.5 Intrusion Detection ............................................................ 148

Enabling or Disabling a Detection .............................................. 148

Configuring and Editing Detection Windows .................................. 148

Testing Detection Windows ..................................................... 149

Deleting a Detection Window .................................................. 150

8.4.6 Virtual Fence ................................................................... 151

Enabling or Disabling a Detection .............................................. 151

Configuring and Editing Detection Windows .................................. 151

Testing Detection Windows ..................................................... 152

Deleting a Detection Window .................................................. 153

8.4.7 Missing Object Detection...................................................... 154

Enabling or Disabling a Detection .............................................. 154

Configuring and Editing Detection Windows .................................. 154

Testing Detection Windows ..................................................... 155

Deleting a Detection Window .................................................. 155

8.4.8 Foreign Object Detection ..................................................... 156

Enabling or Disabling a Detection .............................................. 156

Configuring and Editing Detection Windows .................................. 156

Testing Detection Windows ..................................................... 157

Deleting a Detection Window .................................................. 157

8.4.9 Tailgating Detection ........................................................... 158

Configuring and Editing Detection Windows .................................. 158

Testing Detection Windows ..................................................... 158

Deleting a Dividing Line ......................................................... 159

Enabling or Disabling a Detection .............................................. 159

8.4.10 Go In/Out Detection ......................................................... 160

Configuring and Editing Detection Windows .................................. 160

Testing Detection Windows ..................................................... 161

9

Deleting a Detection Window .................................................. 161

Enabling or Disabling a Detection .............................................. 161

8.5 PTZ Settings ........................................................................ 162

8.5.1 PTZ Settings ..................................................................... 162

8.5.2 PTZ Preset Settings ............................................................ 165

Adding a Preset ................................................................... 167

Deleting a Preset ................................................................. 167

8.5.3 PTZ Patrol Settings ............................................................ 168

8.5.4 On-screen PTZ Controls ....................................................... 171

8.5.5 Directional Pad ................................................................. 172

Pan and Tilt ....................................................................... 172

8.5.6 Functional Buttons ............................................................. 172

Home ............................................................................... 172

Preset .............................................................................. 172

Auto Pan ........................................................................... 172

Patrol .............................................................................. 172

Zoom ............................................................................... 172

Focus ............................................................................... 173

ESC ................................................................................. 173

8.6 Deleting a Camera................................................................. 173

8.7 Optimizing a Camera ............................................................. 174

Chapter 9. Alarms and Events .......................................................... 176

9.1 Alarm Rules ......................................................................... 176

9.1.1 Adding an Alarm Rule .......................................................... 177

Conditions ......................................................................... 178

Sensor Input ....................................................................... 179

Clock Alarm ....................................................................... 179

Disk Error .......................................................................... 180

Video Loss ......................................................................... 180

Actions ............................................................................. 180

Event Log .......................................................................... 180

10

PTZ Control ....................................................................... 180

Recording Controls ............................................................... 181

E-Mail .............................................................................. 181

Alarm Sound ....................................................................... 182

Video Popup / E-Map ............................................................ 183

SMS ................................................................................. 183

FTP Setting ........................................................................ 185

Alarm Scheduling ................................................................. 185

9.2 Event Log ........................................................................... 187

9.2.1 Exporting a Log ................................................................. 189

9.2.2 Searching the Event Log ...................................................... 189

System ............................................................................. 189

Event Type ........................................................................ 189

Operation .......................................................................... 190

Module Name ..................................................................... 190

Device Name ...................................................................... 190

User Name ......................................................................... 190

Performing a Search ............................................................. 190

9.2.3 System Alarm View............................................................. 191

9.2.4 Overall Status ................................................................... 194

Chapter 10. Search and Playback ...................................................... 196

10.1 Introduction ...................................................................... 196

10.2 Time Search ...................................................................... 197

10.2.1 Creating a Time Search ...................................................... 197

10.2.2 Use of Various Views Selection ............................................. 198

10.2.3 Camera Selection ............................................................. 198

10.2.4 Timeline ........................................................................ 199

10.2.5 Playback ....................................................................... 199

Capturing Screenshot ............................................................ 201

Capturing Video Clip ............................................................. 202

10.3 Backup Search .................................................................... 203

11

10.3.1 Creating a Backup Search ................................................... 203

10.3.2 Use of Various Views Selection ............................................. 204

10.3.3 Camera Selection ............................................................. 204

10.3.4 Timeline ........................................................................ 205

10.3.5 Playback ....................................................................... 205

Capturing Screenshot ............................................................ 207

Capturing Video Clip ............................................................. 207

10.4 VI Search .......................................................................... 208

10.4.1 Creating a VI Search .......................................................... 208

Time Selection .................................................................... 208

Camera Selection................................................................. 210

Setting New Search Criteria .................................................... 211

10.4.2 Using the Search Results ..................................................... 212

Result Playback ................................................................... 212

10.5 Event Search...................................................................... 215

10.5.1 Creating an Event Search .................................................... 215

Time Selection .................................................................... 215

Camera Selection................................................................. 216

Setting Event Search Criteria ................................................... 216

10.5.2 Using the Search Results ..................................................... 217

Selecting the Result.............................................................. 217

Result Playback ................................................................... 217

10.6 Fisheye Search ................................................................... 220

10.6.1 Creating a Fisheye Search ................................................... 220

10.6.2 Camera Selection ............................................................. 221

10.6.3 Use of Various Views Selection ............................................. 222

10.6.4 Timeline ........................................................................ 224

10.6.5 Playback ....................................................................... 224

Capturing Screenshot ............................................................ 226

Capturing Video Clip ............................................................. 226

Chapter 11. VMS Setup ................................................................... 228

12

11.1 Camera ............................................................................ 228

11.1.1 Advanced Camera ............................................................ 228

11.1.2 OSD ............................................................................. 229

11.1.3 General Camera ............................................................... 229

11.1.4 Image ........................................................................... 230

11.1.5 PTZ .............................................................................. 230

11.1.6 Preset .......................................................................... 230

11.1.7 Patrol ........................................................................... 230

11.1.8 Edit Camera ................................................................... 231

11.1.9 Mask ............................................................................ 231

11.1.10 Optimize ...................................................................... 231

11.2 External ........................................................................... 232

11.2.1 I/O Box ......................................................................... 232

Add ................................................................................. 232

Edit ................................................................................. 234

Delete .............................................................................. 235

11.2.2 Joystick ........................................................................ 235

11.2.3 UPS .............................................................................. 237

11.3 VI .................................................................................... 240

11.3.1 Camera Motion Detection ................................................... 240

11.3.2 Object Motion Detection .................................................... 242

11.3.3 Tampering Detection ......................................................... 242

11.3.4 Forbidden Area Detection ................................................... 243

11.3.5 Intrusion Detection ........................................................... 243

11.3.6 Virtual Fence .................................................................. 244

11.3.7 Missing Object ................................................................. 244

11.3.8 Foreign Object ................................................................ 245

11.3.9 Tailgating ...................................................................... 245

11.3.10 Go In/Out ..................................................................... 245

11.3.11 General Setting .............................................................. 246

11.4 Record ............................................................................. 247

13

11.4.1 Schedule ....................................................................... 247

11.4.2 Storage ......................................................................... 248

11.4.3 Pre/Post Recording ........................................................... 248

11.4.4 Individual Schedule ........................................................... 249

11.5 Alarm ............................................................................... 250

11.5.1 Rule ............................................................................. 250

11.5.2 Email Notification ............................................................ 251

11.5.3 SMS Notification............................................................... 251

11.5.4 Digital I/O...................................................................... 252

11.5.5 FTP Setting .................................................................... 252

11.6 Account ............................................................................ 253

11.6.1 Accounts ....................................................................... 253

Enable LDAP ....................................................................... 254

Add Account ....................................................................... 254

Editing an Account ............................................................... 256

Changing an Account Password ................................................. 257

Deleting an Account ............................................................. 257

11.6.2 Account Authority Settings .................................................. 259

11.7 Network ........................................................................... 260

11.7.1 Web Service ................................................................... 261

11.7.2 SMR Settings ................................................................... 262

11.7.3 Multi LAN ....................................................................... 262

11.7.4 DHCP ............................................................................ 263

11.7.5 DDNS ............................................................................ 264

11.7.6 Port Mapping .................................................................. 264

11.8 System ............................................................................. 266

11.8.1 Log Viewer ..................................................................... 266

11.8.2 Advanced....................................................................... 267

11.8.3 Display .......................................................................... 267

11.8.4 Language ....................................................................... 268

11.8.5 Map Editor ..................................................................... 268

14

11.8.6 General ......................................................................... 268

11.8.7 Optimize Settings ............................................................. 268

11.9 Maintenance ...................................................................... 269

11.9.1 Stream Info .................................................................... 269

11.9.2 Upgrade ........................................................................ 270

11.9.3 Import/Export ................................................................. 270

Importing Parameters ........................................................... 271

Exporting Parameters ............................................................ 271

11.9.4 License ......................................................................... 272

11.9.5 Backup System ................................................................ 273

Add a Backup Schedule .......................................................... 273

Edit a Backup Schedule .......................................................... 275

Stop a Backup Schedule ......................................................... 276

Delete a Backup Schedule ...................................................... 277

11.9.6 Clear SCC Data ................................................................ 277

11.9.7 Remote Assistant ............................................................. 278

11.9.8 Database Rebuild ............................................................. 278

Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)

............................................................................................... 279

12.1 Software Installation for Remote Control ................................... 280

12.1.1 Installing the VMS ............................................................. 280

12.2 Starting the VMS Client ......................................................... 284

12.2.1 Logging out .................................................................... 285

12.3 Starting the Web Client ........................................................ 286

12.3.1 Checking the Software Version ............................................. 287

12.3.2 Use of 1x/4x views ........................................................... 287

12.3.3 PTZ Control .................................................................... 287

12.3.4 Playback Settings ............................................................. 288

12.4 Installing and Starting the SPhone Client on iOS Devices ................ 289

12.4.1 Installing the SPhone Client (Optional) .................................... 289

12.4.2 Starting the SPhone Client .................................................. 289

12.4.3 Checking the Software Version ............................................. 290

15

12.4.4 Functionalities on the SPhone Client ...................................... 290

12.5 Installing and Starting the SPhone Client on Android Devices .......... 295

12.5.1 Installing the SPhone Client (Optional) .................................... 295

12.5.2 Starting the SPhone Client .................................................. 295

12.5.3 Checking the Software Version ............................................. 297

12.5.4 Functionalities on the SPhone Client ...................................... 298

Chapter 13. SurveOne (Optional) ...................................................... 304

13.1 Installation ........................................................................ 304

13.2 Login ............................................................................... 312

13.3 Overview .......................................................................... 313

13.3.1 SMR Status ..................................................................... 313

13.3.2 SMR List ........................................................................ 314

13.3.3 Camera Status ................................................................. 315

13.3.4 Camera List .................................................................... 316

13.3.5 Events Status .................................................................. 316

13.3.6 Event Log ...................................................................... 317

13.3.7 Client List ...................................................................... 318

13.3.8 Account List ................................................................... 318

13.4 Monitor ............................................................................ 319

13.4.1 SMR ............................................................................. 319

Device .............................................................................. 319

Network ............................................................................ 320

Storage ............................................................................. 320

13.4.2 Camera ......................................................................... 321

13.5 Workflow .......................................................................... 322

13.5.1 SMR ............................................................................. 322

Enable Web Server / DDNS ...................................................... 322

Back Up Configuration ........................................................... 325

SMR Multiple IP Setup ............................................................ 326

13.5.2 Camera ......................................................................... 328

Copy Configuration to Multiple Cameras ...................................... 328

16

Backup Configuration ............................................................ 329

13.6 Event Log .......................................................................... 331

Search .............................................................................. 331

Export .............................................................................. 332

17

Safety Precautions

Electric Shock Warning

This equipment may cause electric shocks if not handled properly.

 Access to this equipment should only be granted to trained

operators and maintenance personnel who have been instructed of,

and fully understand the possible hazardous conditions and the

consequences of accessing non-field-serviceable units such as the

power supplies.

 The system must be unplugged before moving, or in the even that it

becomes damaged.

Reliable Grounding

Particular attention should be given to prepare reliable grounding

for the power supply connection. It is suggested to use a direct connection

to the branch circuit. Check for proper grounding before powering on the

device.

Overloading Protection

The device should be installed according to specifications. Provide

a suitable power source with electrical overload protection. Do not

overload the AC supply branch circuit that provides power to the device.

ESD Precautions

Please observe all conventional anti-ESD methods while handling

the device. The use of a grounded wrist strap and an anti-static work pad

are recommended. Avoid dust and debris in your work area.

Energy Hazards Precaution

The device should be installed according to specifications. This device

should be operated at a site that is:

This equipment is intended to be used in Restrict Access Location, like

computer room. The access can only be gained by SERVICE PERSONS or by

USERS who have been instructed about the metal chassis of the equipment

is have energy hazards that service persons have to pay special attention or

take special protection before touching it. Further, the access is through

the use of key or security identity system. Only authorized by well trained

professional person can access the restrict access location.

18

19

Device Installation/Site Selection

The device should be installed according to specifications. This device

should be operated at a site that is:

 Clean, dry, and free of excessive airborne particles.

 Well-ventilated and away from heat sources such as direct sunlight

and radiators.

 Clear of vibration or physical shock.

 Away from strong electromagnetic fields produced by other devices.

 Available with properly grounded wall outlet for power. In regions

where power sources are unstable, apply surge suppression.

 Available with sufficient space behind the device for cabling.

Never install or use, unless waterproof or dust-resistant is listed as a

feature, the device in the following locations:

 Areas where chemicals are used.

 Areas where dust, debris, or pollen is in excess.

 Areas where corrosive gas, sea water or high humidity is present.

 Areas where steam vapor or flammable environments is generated.

 Areas where radiation, X-rays, strong electric waves, or magnetism

is generated.

 Areas outside of the allowable ambient operating temperature range.

 Areas subject to impact or rigorous vibration.

20

Chapter 1. Product Overview

1.1 Features and Benefits

The SMR series is a state-of-the-art network video recorder features RAID, low

power. With bay hard disk trays, the system series is the best in class SMR that

supports megapixel quality video of 4 to 64 channels for video retention periods

from 7 to 40 days or more. In addition, the system series is fully burn-in-tested

and uses preloaded Enterprise VMS to eliminate compatibility issues while

reducing maintenance overheads. It is out of question that the system series is

the most reliable and cost-effective solution for small to medium sized

surveillance needs.

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