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NVR2100 Series
User Manual
Release 1.3
2
Revision History
Version Description Date
1.0 Initial release July 2013
1.1 FW2.5 upgraded August 2013
1.2 UI Modified November 2013
1.3 Remote Monitoring Modified June 2014
3
All Rights Reserved © Surveon Technology 2014
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” are trademarks of Surveon Technology Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvals.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
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Table of Contents
Revision History ............................................................................... 2
Copyright Statement ......................................................................... 3
Table of Contents ............................................................................. 4
Safety Precautions .......................................................................... 18
Device Installation/Site Selection ........................................................ 19
Chapter 1. Product Overview ............................................................. 20
1.1. Features and Benefits ............................................................. 20
1.2. Specifications for NVR2100 Series .............................................. 20
1.2.1. Hardware Specifications ...................................................... 20
1.2.2. VMS Specifications ............................................................. 21
Chapter 2. Hardware Overview .......................................................... 23
2.1. Front Panel .......................................................................... 23
2.2. Rear Panel ........................................................................... 23
2.3. LED Definitions ..................................................................... 24
Chapter 3. Hardware Installation ........................................................ 25
3.1. Installing the System into a Rack ................................................ 25
3.1.1. Identifying the Sections of the Rack Rails .................................. 25
3.1.2. Installing the Rear Inner Rails ................................................ 25
3.1.3. Installing the Rack Rails ....................................................... 26
3.1.4. Installing the Server into the Rack .......................................... 26
3.1.5. Installing the Server into a Telco Rack ...................................... 27
3.2. Checking the Drive Bay Setup ................................................... 28
3.2.1. Checking the Drives ............................................................ 28
3.2.2. Providing Power ................................................................ 28
3.3. SATA Drive Carrier LEDs .......................................................... 29
3.4. Making Host Connections ......................................................... 29
3.5. Making Network Connections .................................................... 30
3.5.1. Cabling with iSCSI targets ..................................................... 30
Chapter 4. Maintenance ................................................................... 32
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4.1. Accessing the Drive Bays.......................................................... 32
4.1.1. Mounting a SATA Drive in a Drive Carrier ................................... 32
4.1.2. Installing/Removing SATA Drives ............................................ 33
4.1.3. SATA Backplane ................................................................ 33
4.2. Power Supply ....................................................................... 33
4.2.1. Power Supply Failure .......................................................... 34
4.2.2. Replacing the Power Supply .................................................. 34
Chapter 5. Software Overview ........................................................... 35
5.1. Introduction ......................................................................... 35
5.2. Module Framework ................................................................ 35
5.3. System Architecture ............................................................... 37
5.3.1. Standalone Server (Client-Server All-in-One) .............................. 38
5.3.2. Standalone Server + Remote Client (Web Client/SPhone Client) ....... 40
5.3.3. Multiple Servers + SCC Client ................................................. 44
5.3.4. Network Requirements ........................................................ 47
Configuring Windows Firewall Exceptions ..................................... 47
Opening Ports ...................................................................... 48
Warnings / Precautions ........................................................... 48
5.3.5. Windows Vista/7 User Notes .................................................. 48
5.4. Port Forwarding .................................................................... 50
5.4.1. Port Forwarding for Accessing VMS Server ................................. 51
5.5. Installing the VMS .................................................................. 54
5.6. Starting the VMS Client............................................................ 58
5.6.1. Checking the Software Version ............................................... 59
5.6.2. Logging out ...................................................................... 59
Chapter 6. Basic System Settings ........................................................ 60
6.1. Storage Management .............................................................. 60
6.2. Adding Cameras to the Server ................................................... 62
6.2.1. Automatic Scan for Cameras ................................................. 62
6.2.2. Manually Adding Cameras ..................................................... 65
6.3. Setting Recording Schedule ...................................................... 67
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6.3.1. Weekly Scheduling ............................................................. 67
6.3.2. Daily Scheduling ................................................................ 69
6.4. Adding Alarm Rules ................................................................ 70
6.5. Setting up Live View ............................................................... 72
Chapter 7. Live View ....................................................................... 73
7.1. Live View Window Overview ..................................................... 73
7.1.1. Resizing and Minimizing Windows ............................................ 75
Minimizing Controls ............................................................... 75
Hiding and Showing the Explorer Area ......................................... 75
7.2. View Setup .......................................................................... 76
7.2.1. Types of Views .................................................................. 76
7.2.2. Adding a View .................................................................. 77
7.2.3. Add PAP View ................................................................... 78
7.2.4. Add Fisheye View .............................................................. 79
7.2.5. Renaming a View ............................................................... 80
7.2.6. Deleting a View ................................................................. 80
7.2.7. Sending View to a New Window .............................................. 80
7.2.8. Switching Between Views ..................................................... 82
7.2.9. Switching Between Different Screen Divisions ............................. 82
Creating and Using New Screen Divisions ...................................... 82
Screen Division Page Use ......................................................... 82
Auto-flipping Pages ............................................................... 83
Exiting Different Screen Divisions ............................................... 83
7.3. Functionality Within Views ....................................................... 84
7.3.1. Digital Zoom .................................................................... 84
7.3.2. Instant Playback ................................................................ 85
7.3.3. Manual Recording .............................................................. 88
7.3.4. Preset Pan ....................................................................... 88
7.3.5. Stream Selection ............................................................... 88
7.3.6. Image Settings .................................................................. 88
7.3.7. Video Ratio Adjustment ....................................................... 89
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7.3.8. Inserting Overlays .............................................................. 89
Image Overlay ..................................................................... 89
HTML Overlay ...................................................................... 90
7.3.9. Send to Large Channel ........................................................ 91
7.3.10. Reconnect ..................................................................... 91
7.3.11. Remove the Camera .......................................................... 91
7.3.12. Onscreen PTZ Control ........................................................ 92
Pan and Tilt ........................................................................ 92
Zoom ................................................................................ 92
7.4. Full Screen View ................................................................... 93
7.4.1. Entering Full Screen View ..................................................... 93
7.4.2. Exiting Full Screen Mode ...................................................... 93
7.5. E-Maps ................................................................................ 94
7.5.1. Adding E-Maps .................................................................. 94
7.5.2. Adding Sub-Maps ............................................................... 95
7.5.3. Adding Additional E-Maps ..................................................... 95
7.5.4. Changing E-Map Order ......................................................... 96
7.5.5. Renaming an E-Map ............................................................ 96
7.5.6. Configuring an E-Map .......................................................... 96
7.5.7. Deleting an E-Map .............................................................. 97
7.5.8. Using the E-Map ................................................................ 97
Chapter 8. Server Setup ................................................................... 99
8.1. Server Basic Functions ............................................................ 99
8.1.1. Logging into a Server .......................................................... 99
8.1.2. Logging out of a Server ........................................................ 99
8.1.3. Renaming a Server ............................................................ 100
8.1.4. Viewing Server and Client Information..................................... 100
8.2. Server Settings .................................................................... 101
8.2.1. General Server Settings ...................................................... 101
8.2.2. To perform Notification Setting ............................................. 104
8.2.3. Pre/Post Alarm Recording Settings ......................................... 106
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8.2.4. Storage Management ......................................................... 107
8.3. Scheduling Recording ............................................................ 109
8.3.1. Global Scheduling ............................................................. 109
Weekly Global Scheduling ....................................................... 109
Daily Global Scheduling ......................................................... 111
8.3.2. Individual Scheduling ......................................................... 112
Weekly Individual Scheduling ................................................... 112
Daily Individual Scheduling ..................................................... 114
Chapter 9. Camera Setup ................................................................ 116
9.1. Adding Cameras .................................................................. 116
9.1.1. Automatic Scan for Cameras ................................................ 116
9.1.2. Manually Adding Cameras .................................................... 119
9.1.3. Deleting a Camera ............................................................ 120
9.1.4. Initializing a Camera .......................................................... 120
9.2. Camera General Settings........................................................ 122
9.2.1. Logging into a Camera ........................................................ 122
9.2.2. Changing the Camera Model and Vendor .................................. 122
9.2.3. General Settings ............................................................... 124
9.2.4. OSD Settings ................................................................... 125
9.2.5. Privacy Mask Settings ......................................................... 126
9.3. Camera Image and Quality Settings ........................................... 128
9.3.1. Camera Image Settings ....................................................... 128
9.3.2. Advanced Video Settings ..................................................... 129
9.4. PTZ Settings ....................................................................... 130
9.4.1. PTZ Settings .................................................................... 130
9.4.2. PTZ Preset Settings ........................................................... 131
Adding a Preset ................................................................... 131
Deleting a Preset ................................................................. 132
9.4.3. PTZ Patrol Settings............................................................ 132
9.5. PTZ Controls ....................................................................... 134
9.5.1. Directional Pad ................................................................ 134
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Pan and Tilt ....................................................................... 134
Zoom ............................................................................... 134
9.1.2. Functional Buttons ............................................................ 135
Speed .............................................................................. 135
Home ............................................................................... 135
Preset .............................................................................. 135
Adding a Preset ................................................................... 135
Deleting a Preset ................................................................. 135
Patrol .............................................................................. 136
Start Auto Pan .................................................................... 136
Focus ............................................................................... 136
Chapter 10. Alarms and Events ......................................................... 137
10.1. Camera VI Detection Settings ................................................ 138
10.1.1. General Motion Detection .................................................. 138
Configuring and Editing Detection Windows .................................. 138
Testing Detection Windows ..................................................... 139
Deleting a Detection Window .................................................. 139
Enabling or Disabling a Detection .............................................. 139
Opening the Help File ........................................................... 139
10.1.2. Foreign Object Detection ................................................... 140
Configuring and Editing Detection Windows .................................. 140
Testing Detection Windows ..................................................... 141
Deleting a Detection Window .................................................. 141
Enabling or Disabling a Detection .............................................. 141
Opening the Help File ........................................................... 142
10.1.3. Forbidden Area Detection .................................................. 143
Configuring and Editing Detection Windows .................................. 143
Testing Detection Windows ..................................................... 144
Deleting a Detection Window .................................................. 144
Enabling or Disabling a Detection .............................................. 144
Opening the Help File ........................................................... 145
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10.1.4. Intrusion Detection .......................................................... 146
Configuring and Editing Detection Windows .................................. 146
Testing Detection Windows ..................................................... 147
Deleting a Detection Window .................................................. 147
Enabling or Disabling a Detection .............................................. 147
Opening the Help File ........................................................... 148
10.1.5. Missing Object Detection ................................................... 149
Configuring and Editing Detection Windows .................................. 149
Testing Detection Windows ..................................................... 150
Deleting a Detection Window .................................................. 150
Enabling or Disabling a Detection .............................................. 150
Opening the Help File ........................................................... 151
10.1.6. Tampering Detection ........................................................ 152
Configuring Tampering Detection .............................................. 152
Testing Tampering Detection ................................................... 153
Enabling or Disabling a Detection .............................................. 153
Opening the Help File ........................................................... 153
10.1.7. Camera Motion Detection .................................................. 154
Configuring and Editing Detection Windows .................................. 154
Deleting a Detection Window .................................................. 155
Opening the Help File ........................................................... 155
10.1.8. Virtual Fence ................................................................. 156
Configuring and Editing Detection Windows .................................. 156
Testing Detection Windows ..................................................... 157
Deleting a Detection Window .................................................. 157
Enabling or Disabling a Detection .............................................. 158
Opening the Help File ........................................................... 158
10.1.9. Object Counting ............................................................. 159
Configuring and Editing Detection Windows .................................. 159
Testing Detection Windows ..................................................... 160
Deleting a Detection Window .................................................. 161
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Enabling or Disabling a Detection .............................................. 161
Opening the Help File ........................................................... 161
10.1.10. Going Out Detection ....................................................... 162
Configuring and Editing Detection Windows .................................. 162
Testing Detection Windows ..................................................... 163
Deleting a Detection Window .................................................. 163
Enabling or Disabling a Detection .............................................. 163
Opening the Help File ........................................................... 164
10.1.11. Tailgating Detection ....................................................... 165
Configuring and Editing Detection Windows .................................. 165
Testing Detection Windows ..................................................... 166
Deleting a Dividing LIne ......................................................... 166
Enabling or Disabling a Detection .............................................. 166
Opening the Help File ........................................................... 167
10.2. Alarm Rules ...................................................................... 168
10.2.1. Adding an Alarm Rule ....................................................... 169
Alarm Conditions ................................................................. 169
Alarm Actions ..................................................................... 177
Alarm Scheduling ................................................................. 183
10.3. Alarms View and Notification ................................................ 185
10.3.1. Live View Event Log ......................................................... 185
10.3.2. Alarm Popups ................................................................. 185
Setting Popup Sleep Time ....................................................... 186
10.3.3. Video Panel ................................................................... 187
Playback from Video Alarm Panel ............................................. 187
Tagging an Alarm Thumbnail ................................................... 188
10.4. Event Log ......................................................................... 189
10.4.1. Exporting a Log .............................................................. 189
10.4.2. Searching the Event Log .................................................... 190
System Type ...................................................................... 190
Event Type ........................................................................ 190
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Operation Type ................................................................... 191
Performing a Search ............................................................. 191
10.4.3. Event Log Setup .............................................................. 191
10.4.4. Log for Object Counting .................................................... 192
10.4.5. System Alarm View .......................................................... 193
Chapter 11. Search and Playback ...................................................... 194
11.1. Introduction ..................................................................... 194
11.2. Date/Time Search............................................................... 195
11.2.1. Time Selection ............................................................... 195
Recent Time ...................................................................... 195
Specified Time .................................................................... 195
11.2.2. Use of 1x/4x Views .......................................................... 196
11.2.3. Camera Selection ............................................................ 196
11.2.4. Timeline ....................................................................... 197
11.2.5. Playback ...................................................................... 199
Advanced Video Settings ........................................................ 200
Synchronized Playback .......................................................... 201
Capturing Screenshot ............................................................ 201
Capturing Video Clip ............................................................. 202
11.3. VI Search ......................................................................... 204
11.3.1. Creating a VI Search ......................................................... 205
Time Selection .................................................................... 205
Camera Selection................................................................. 206
Setting New Search Criteria .................................................... 207
11.3.2. Saving/Retrieving a VI Search .............................................. 222
11.2.3. Using the Search Results .................................................... 222
Selecting the Result.............................................................. 222
Result Playback ................................................................... 223
Playback Synchronization ....................................................... 224
Capturing Screenshot ............................................................ 224
Capturing Video Clip ............................................................. 225
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Logging and Noting ............................................................... 226
11.4. Event Search..................................................................... 227
11.4.1. Creating an Event Search ................................................... 227
Time Selection .................................................................... 227
Camera Selection................................................................. 228
Setting Event Search Criteria ................................................... 228
11.4.2. Using the Search Results .................................................... 229
Selecting the Result.............................................................. 229
Result Playback ................................................................... 230
Playback Synchronization ....................................................... 231
Capturing Screenshot ............................................................ 231
Logging and Noting ............................................................... 232
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)234
12.1. Starting the Web Client........................................................ 235
12.1.1. Checking the Software Version ............................................ 236
12.1.2. Use of 1x/4x views .......................................................... 236
12.1.3. PTZ Control ................................................................... 236
12.1.4. Playback Settings ............................................................ 237
12.2. Installing and Starting the SPhone Client on iOS Devices ............... 238
12.2.1. Installing the SPhone Client (Optional) ................................... 238
12.2.2. Starting the SPhone Client ................................................. 238
12.2.3. Checking the Software Version ............................................ 239
12.2.4. Live View/Playback on the SPhone Client ............................... 239
12.3. Installing and Starting the SPhone Client on Android Devices ......... 242
12.3.1. Installing the SPhone Client (Optional) ................................... 242
12.3.2. Starting the SPhone Client ................................................. 242
12.3.3. Checking the Software Version ............................................ 243
12.3.4. Live View on the SPhone Client ............................................ 243
Chapter 13. System Setup ............................................................... 245
13.1. Home Page ....................................................................... 245
13.1.1. Entering the Home Page – VMS Server .................................... 245
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Common Server Tasks ........................................................... 246
Common Camera Tasks .......................................................... 246
Common Other Tasks ............................................................ 247
Recent Key Events ............................................................... 247
System Health History ........................................................... 247
System Status ..................................................................... 247
13.1.2. Entering the Home Page – Local Domain ................................. 248
Tasks ............................................................................... 248
NVR Status ......................................................................... 250
13.2. Server Setup ..................................................................... 251
13.2.1. General Tasks ................................................................ 251
Alarm Rule Settings .............................................................. 251
View Log ........................................................................... 252
E-Map .............................................................................. 252
Global Schedule .................................................................. 252
Individual Schedule .............................................................. 252
Storage ............................................................................. 252
Pre/Post Alarm Recording Settings ............................................ 252
Email ............................................................................... 252
SMS ................................................................................. 252
Digital I/O Settings ............................................................... 253
Genera Server Settings .......................................................... 253
Joystick ............................................................................ 253
Software License Mechanism (For Local Client Only) ....................... 255
Backup (For Local Client Only) ................................................. 255
13.2.2. Other Tasks ................................................................... 256
Reboot NVR Server ............................................................... 256
VI Manager ........................................................................ 257
Schedule Reboot.................................................................. 258
Audio Input ........................................................................ 258
Playback Camera List Setting ................................................... 259
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Playback Buffer ................................................................... 259
Auto Login ......................................................................... 259
VI Panel ............................................................................ 260
Lock Windows ..................................................................... 260
Import/Export .................................................................... 260
Customize Logo ................................................................... 261
Router Port Mapping ............................................................. 261
13.3. Camera Setup ................................................................... 263
13.3.1. General Tasks ................................................................ 263
Scan for Cameras ................................................................. 263
Add Cameras ...................................................................... 263
Delete Camera .................................................................... 263
13.3.2. Camera Settings.............................................................. 264
Image Settings .................................................................... 264
Advanced Video Settings ........................................................ 264
General Camera Settings ........................................................ 264
Edit Camera ....................................................................... 264
PTZ Settings ....................................................................... 264
Preset Settings .................................................................... 265
OSD Settings ...................................................................... 265
Mask Settings ..................................................................... 265
Compatibility Verify ............................................................. 265
Initialize ........................................................................... 265
Automatic Settings ............................................................... 265
13.3.3. Video Analytics ............................................................... 266
General Motion Detection ....................................................... 266
Foreign Object Detection ....................................................... 266
Forbidden Area Detection ....................................................... 266
Intrusion Detection .............................................................. 266
Missing Object Detection ........................................................ 267
Tampering Detection ............................................................ 267
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Camera Motion Detection ....................................................... 267
Virtual Fence ...................................................................... 267
Object Counting .................................................................. 267
Going Out Detection ............................................................. 267
Tailgating Detection ............................................................. 267
13.4. Ethernet I/O Box ................................................................ 268
13.4.1. General Tasks ................................................................ 268
Add Device ........................................................................ 268
Edit Device ........................................................................ 270
Delete Device ..................................................................... 270
13.5. Account Manager ............................................................... 271
13.5.1. Account List .................................................................. 271
Adding an Account ............................................................... 272
Editing an Account ............................................................... 273
Deleting an Account ............................................................. 274
13.5.2. Functional Authority ........................................................ 275
13.6. Network Parameters ........................................................... 276
13.6.1. Main Tasks .................................................................... 276
Blacklist/Whitelist Settings ..................................................... 277
Edit NVR ........................................................................... 278
Web Server ........................................................................ 278
Multiple LAN Support ............................................................ 279
DHCP Server ....................................................................... 279
13.7. Other Parameters............................................................... 281
13.7.1. Other Tasks ................................................................... 281
Import/Export .................................................................... 281
Resolution ......................................................................... 282
Language .......................................................................... 283
Help ................................................................................ 283
About ............................................................................... 283
Chapter 14. RAID Configurations for Eonstor DS RAID Subsystem(s) (Optional) 284
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14.1. Installing SANWatch ............................................................ 284
14.2. Activating SANWatch Commander ........................................... 284
System Event Notifications ..................................................... 287
Chapter 15. AC Device Tool ............................................................. 289
15.1. Installing the Access Control Device Tool .................................. 289
15.2. How AC Device Tool works .................................................... 293
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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
19
Device Installation/Site Selection
The device should be installed according to specifications. This device
should be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
Never install or use, unless waterproof or dust-resistant is listed as a
feature, the device in the following locations:
Areas where chemicals are used.
Areas where dust, debris, or pollen is in excess.
Areas where corrosive gas, sea water or high humidity is present.
Areas where steam vapor or flammable environments is generated.
Areas where radiation, X-rays, strong electric waves, or magnetism is
generated.
Areas outside of the allowable ambient operating temperature range.
Areas subject to impact or rigorous vibration.
20
Chapter 1. Product Overview
1.1. Features and Benefits
The NVR2100 series is a powerful network video recorder supporting up to 64
channels of megapixel quality video. Featuring a virus free, installation free
embedded design that is fully burn-in tested, the NVR2100 eliminates
compatibility issues while reducing maintenance overheads. In addition to this,
the NVR2100 also features Clustered Video Storage Technology (CVST), enabling
seamless online storage expansion and configuration, while reducing
maintenance, provisioning, and equipment costs, making the NVR2100 a reliable
and cost-effective solution for medium to large sized surveillance needs.
1.2. Specifications for NVR2100 Series
1.2.1. Hardware Specifications
System Client-server architecture, Chassis: 1U 19" Rack
System Processor Intel Core i3 @ 3.3 GHz or Intel XEON @ 3.2 GHz
System Memory 4GB, DDRIII-1333
Storage 3.5” SATA HDD ; HDD hot swappable
I/O Interface
PS/2 Mouse port x1
PS/2 Keyboard port x1
USB port x2
Serial Port x1
VGA Port x1
RJ-45: 2x Gigabit Ethernet
SAS Expansion port (Option)
Electrical
Input Voltage: 100-240 V, 50-60 Hz, 4.2-1.8 Amp
Power: Single 350 watt AC power
Power Consumption Rated output power: 350 W
Environmental
Temperature:
Operating: 10° C to 35° C (50° F to 95° F)
Non-operating: -40° C to 70° C (-40° F to 158° F)
Humidity:
Operating: 8% to 90%, non-condensing
Non-operating: 5% to 95% non-condensing
LCD Panel
No
LED Indicator
Yes
Dimensions (mm)
50.3(W)x 43.7(D)x 4.3(H) cm (19.85 " x 17.2 " x 1.7 ")
Weight
(without hard drives)
Gross weight: 16.5 kg (38 lb.)
Certificate
CB, FCC / CE Class A, UL60959/ IEC 60950, CCC
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