Maintaining Your Product and
Software
Installing Option.......................... 64
Paper Cassette Unit...................... 64
Checking the Print Head Nozzles.............. 65
Using the Nozzle Check utility for Windows
.................................... 65
Using the Nozzle Check utility for Mac OS X
.................................... 66
Using the control panel................... 66
Cleaning the Print Head.................... 67
Using the Head Cleaning utility for Windows
.................................... 68
Using the Head Cleaning utility for Mac OS X
.................................... 68
Using the control panel................... 68
Aligning the Print Head.................... 69
Using the Print Head Alignment utility for
Windows............................. 69
Using the Print Head Alignment utility for
Mac OS X............................. 69
Using the control panel................... 70
Making Network Service Settings.............. 71
Sharing the Product for Printing.............. 72
Cleaning the Product...................... 72
Cleaning the exterior of the product.......... 72
Cleaning the interior of the product.......... 72
Replacing Maintenance Box.................. 73
Checking the maintenance box status......... 73
Handling precautions.................... 73
Replacing a maintenance box............... 73
Transporting the Product................... 75
Checking and Installing Your Software......... 76
Checking the software installed on your
computer............................. 76
Installing the software.................... 77
Installing the PostScript Printer Driver.......... 77
System requirements..................... 77
Installing the PostScript printer driver with
Windows............................. 77
Installing the PostScript printer driver with
Mac OS X............................. 80
Installing the Epson Universal P6 Printer Driver
(for Windows Only)....................... 80
Computer system requirements............. 81
Installing the Printer Driver................ 81
Uninstalling Your Software.................. 81
For Windows.......................... 81
For Mac OS X.......................... 83
Error Indicators
Error Messages on the Control Panel........... 84
Troubleshooting for Printing
Diagnosing the Problem.................... 85
Checking product status.................. 86
Paper Jams.............................. 88
Removing jammed paper from the rear unit.... 89
Removing jammed paper from the front cover
and the output tray...................... 90
Removing jammed paper from the paper
cassette............................... 90
Preventing paper jams.................... 91
Reprinting after a paper jam (for Windows
only)................................ 92
Print Quality Help......................... 92
Horizontal banding...................... 93
Vertical banding or misalignment........... 93
Incorrect or missing colors................ 94
Blurry or smeared print................... 94
Miscellaneous Printout Problems.............. 95
Incorrect or garbled characters............. 95
Incorrect margins....................... 95
Printout has a slight slant................. 96
Inverted image......................... 96
Blank pages print....................... 96
Printed side is smeared or scuffed........... 96
Printing is too slow...................... 97
Paper Does Not Feed Correctly............... 97
Paper does not feed...................... 97
Multiple pages feed...................... 98
Paper Cassette 2 is not displayed on the printer
driver................................ 98
Paper is improperly loaded................ 98
Paper is not ejected fully or is wrinkled. . . . . . . . 98
The Product Does Not Print................. 99
All lights are off........................ 99
The control panel or lights are on............ 99
Using the PostScript Printer Driver............ 99
The product does not print................ 99
The product does not print correctly. . . . . . . . 100
Miscellaneous printout problems........... 100
Printing takes time..................... 100
Other Problem.......................... 100
Printing plain papers quietly.............. 100
User’s Guide
Contents
6