Epson WorkForce Pro WF-C579R User guide

WF-C579R User's Guide

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Contents

WF-C579R User's Guide............................................................................................................................ 15

Product Basics .......................................................................................................................................... 16

Installing the Optional Paper Cassette Unit........................................................................................ 16

Enabling the Optional Paper Cassette - Windows ......................................................................... 21

Enabling the Optional Paper Cassette - Mac ................................................................................ 23

Using the Control Panel ..................................................................................................................... 24

Control Panel Buttons and Lights .................................................................................................. 25

The LCD Screen ....................................................................................................................... 26

Status Icon Information ............................................................................................................. 27

Navigating the LCD Screen....................................................................................................... 28

Entering Characters on the LCD Screen................................................................................... 29

Job/Status Screen..................................................................................................................... 30

Viewing Animations................................................................................................................... 30

Selecting the Date and Time ......................................................................................................... 31

Selecting Your Country or Region ................................................................................................. 32

Setting a Password and Locking the Control Panel ....................................................................... 33

Using Presets............................................................................................................................ 34

Setting User Feature Restrictions (Access Control) ...................................................................... 37

Changing LCD Screen Language.................................................................................................. 38

Adjusting Control Panel Sounds.................................................................................................... 39

Adjusting the Screen Brightness.................................................................................................... 40

Turning Off the Operation Time Out Setting .................................................................................. 41

Preventing PC Connection via USB .............................................................................................. 41

Product Parts Locations ..................................................................................................................... 42

Product Parts - Front ..................................................................................................................... 43

Product Parts - Inside .................................................................................................................... 45

Product Parts - Back...................................................................................................................... 47

Using Power Saving Settings ............................................................................................................. 48

Changing the Sleep Timer Settings ............................................................................................... 48

Changing the Power Off Timer Settings ........................................................................................ 49

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Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 50

Setting Up Epson Connect Services.............................................................................................. 50

Using Epson Email Print ............................................................................................................... 52

Using the Epson iPrint Mobile App ................................................................................................ 52

Using Epson Remote Print ........................................................................................................... 53

Using Epson Scan to Cloud........................................................................................................... 53

Using AirPrint .................................................................................................................................... 54

Using Google Cloud Print................................................................................................................... 55

Setting Up Google Cloud Print on a Chromebook .............................................................................. 55

Android Printing Using the Epson Print Enabler ................................................................................ 56

Using Fire OS Printing ....................................................................................................................... 57

Using Windows 10 Mobile Printing .................................................................................................... 57

Using Epson Print and Scan App with Windows Tablets ................................................................... 58

Using the Mopria Print Service .......................................................................................................... 58

Wi-Fi or Wired Networking........................................................................................................................ 60

Network Security Recommendations ................................................................................................. 60

Wi-Fi Infrastructure Mode Setup......................................................................................................... 61

Selecting Wireless Network Settings from the Control Panel ........................................................ 62

Wi-Fi Direct Mode Setup .................................................................................................................... 64

Connecting to an iOS device using Wi-Fi Direct ............................................................................ 65

Connecting to Android Devices using Wi-Fi Direct ........................................................................ 66

Connecting to a non-iOS/Android Device using Wi-Fi Direct ......................................................... 68

Wi-Fi Protected Setup (WPS)............................................................................................................. 69

Using WPS to Connect to a Network ............................................................................................. 70

Printing a Network Status Sheet......................................................................................................... 71

Printing a Network Connection Report ............................................................................................... 71

Network Connection Report Codes and Messages ....................................................................... 73

Configuring Email Server Settings...................................................................................................... 78

Changing or Updating Network Connections ..................................................................................... 80

Accessing the Web Config Utility................................................................................................... 80

Changing a USB Connection to a Wi-Fi Connection...................................................................... 80

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 81

Connecting to a New Wi-Fi Router ................................................................................................ 81

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Disabling Wi-Fi Features ............................................................................................................... 82

Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 83

Installing the Epson Universal Print Driver - Windows ....................................................................... 83

Installing the PostScript (PS3) Printer Software - Windows ............................................................... 87

Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 87

Selecting PDL (Page Description Language) Settings ....................................................................... 88

PDL Print Configuration Options.................................................................................................... 90

Selecting Printer Language and Interface Settings ............................................................................ 92

Printing Language and Interface Options ...................................................................................... 93

Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 94

Loading Paper ........................................................................................................................................... 96

Loading Paper in the Cassette ........................................................................................................... 96

Loading Paper or Envelopes in the Rear Paper Feed Slot ................................................................ 99

Paper Loading Capacity................................................................................................................... 102

Double-sided Printing Capacity........................................................................................................ 105

Compatible Epson Papers................................................................................................................ 106

Paper or Media Type Settings - Printing Software............................................................................ 108

Selecting the Paper Settings for Each Source - Control Panel ......................................................... 109

Paper Type Settings - Control Panel ........................................................................................... 109

Selecting Default Paper Settings - Administrator.............................................................................. 110

Selecting the Default Printer Settings .......................................................................................... 111

Paper Source Settings Options............................................................................................... 112

Selecting the Universal Print Settings.......................................................................................... 112

Universal Print Settings Options ............................................................................................. 113

Placing Originals on the Product ........................................................................................................... 115

Placing Originals on the Scanner Glass ........................................................................................... 115

Placing Originals in the Automatic Document Feeder ...................................................................... 118

Copying .................................................................................................................................................... 123

Copying Documents or Photos......................................................................................................... 123

Copying Options............................................................................................................................... 124

Printing from a Computer ....................................................................................................................... 128

Printing with the Standard Epson Printer Software - Windows ......................................................... 128

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Selecting Basic Print Settings - Windows .................................................................................... 129

Paper Source Options - Windows ........................................................................................... 131

Print Quality Options - Windows ............................................................................................. 132

Multi-Page Printing Options - Windows................................................................................... 132

Selecting Double-sided Printing Settings - Windows ................................................................... 133

Double-sided Printing Options - Windows............................................................................... 135

Print Density Adjustments - Windows ..................................................................................... 136

Selecting Additional Layout and Print Options - Windows ........................................................... 137

Custom Color Correction Options - Windows.......................................................................... 139

Image Options and Additional Settings - Windows.................................................................. 140

Header/Footer Settings - Windows ......................................................................................... 141

Selecting a Printing Preset - Windows......................................................................................... 142

Selecting Extended Settings - Windows ...................................................................................... 144

Extended Settings - Windows ................................................................................................. 145

Printing Your Document or Photo - Windows............................................................................... 146

Locking Printer Settings - Windows ............................................................................................. 147

Locked Setting Options........................................................................................................... 149

Entering a User ID and Password for Printing ............................................................................. 150

Selecting Default Print Settings - Windows.................................................................................. 151

Changing the Language of the Printer Software Screens ....................................................... 152

Changing Automatic Update Options .......................................................................................... 153

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 154

Selecting Print Settings - Windows 10 S...................................................................................... 154

Printing with the Epson Standard Printer Software - Mac................................................................. 158

Selecting Basic Print Settings - Mac ........................................................................................... 159

Paper Source Options - Mac................................................................................................... 162

Print Quality Options - Mac ..................................................................................................... 163

Print Options - Mac ................................................................................................................. 163

Selecting Page Setup Settings - Mac .......................................................................................... 163

Selecting Print Layout Options - Mac........................................................................................... 164

Selecting Double-sided Printing Settings - Mac........................................................................... 165

Double-sided Printing Options and Adjustments - Mac........................................................... 166

Managing Color - Mac ................................................................................................................. 167

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Color Matching and Color Options - Mac ................................................................................ 168

Selecting Printing Preferences - Mac .......................................................................................... 169

Printing Preferences - Mac...................................................................................................... 170

Printing Your Document or Photo - Mac ...................................................................................... 171

Checking Print Status - Mac.................................................................................................... 172

Printing with the Epson Universal Print Driver - Windows................................................................. 172

Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 173

Selecting Print Settings - Epson Universal Print Driver - Windows .............................................. 175

Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 177

Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 178

Epson Universal Print Driver Locked Setting Options ............................................................. 180

Adding Network Printers - Epson Universal Print Driver - Windows............................................. 180

Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 183

Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows ....................... 183

Selecting Print Settings - PostScript Printer Software - Windows ................................................ 184

Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 188

Accessing Printer Properties - PostScript - Windows .................................................................. 189

Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 190

Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac ............................... 190

Selecting Print Settings - PostScript Printer Software - Mac ....................................................... 191

Cancelling Printing Using a Product Button...................................................................................... 196

Scanning .................................................................................................................................................. 197

Starting a Scan................................................................................................................................. 197

Starting a Scan Using the Product Control Panel ........................................................................ 197

Scanning to Email ................................................................................................................... 199

Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................. 201

Adding and Assigning Scan Jobs with Document Capture - Mac............................................ 204

Scanning to a Memory Device ................................................................................................ 204

Scanning to the Cloud............................................................................................................. 206

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 207

Control Panel Scanning Options............................................................................................. 208

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 211

Creating a Shared Network Folder.......................................................................................... 211

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Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 213

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 214

Scanning to a Network Folder or FTP Server.......................................................................... 216

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 218

Starting a Scan from a Scanning Program................................................................................... 220

Starting a Scan from a Smart Device........................................................................................... 222

Entering a User ID and Password for Scanning........................................................................... 222

Scanning with Document Capture Pro or Document Capture .......................................................... 223

Setting the Operation Mode on the Product Control Panel .......................................................... 224

Scanning with Document Capture Pro in Simple View - Windows............................................... 224

Scanning with Document Capture Pro in Standard View - Windows ........................................... 227

Scanning with Document Capture - Mac ..................................................................................... 230

Scanning in Epson Scan 2 ............................................................................................................... 233

Available Document Source Settings .......................................................................................... 236

Additional Scanning Settings - Main Settings Tab ....................................................................... 236

Additional Scanning Settings - Advanced Settings Tab............................................................... 237

Image Format Options................................................................................................................. 238

Scan Resolution Guidelines ........................................................................................................ 239

Scanning Special Projects................................................................................................................ 239

Scanning Multi-Page Originals as Separate Files - Windows ...................................................... 240

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 244

Saving Scanned Documents as a Searchable PDF with Document Capture - Mac..................... 245

Saving a Scan as an Office Format File - Windows ..................................................................... 249

Saving a Scan as an Office Format File - Mac............................................................................. 251

Scanning to a SharePoint Server or Cloud Service - Windows.................................................... 254

Scanning to a SharePoint Server or Cloud Service - Mac ........................................................... 257

Faxing....................................................................................................................................................... 259

Connecting a Telephone or Answering Machine.............................................................................. 259

Setting Up Fax Features .................................................................................................................. 264

Setting Up Basic Fax Features .................................................................................................... 264

Using the Fax Setting Wizard.................................................................................................. 264

Selecting the Line Type........................................................................................................... 266

Setting the Number of Rings to Answer .................................................................................. 267

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Selecting Advanced Fax Settings................................................................................................ 268

Send Settings - Fax................................................................................................................. 269

Receive Settings - Fax............................................................................................................ 270

Report Settings - Fax .............................................................................................................. 272

Basic Settings - Fax ................................................................................................................ 273

Security Settings - Fax............................................................................................................ 275

Setting Up the Fax Utility - Windows............................................................................................ 275

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 277

Setting Up Contacts and Contact Groups......................................................................................... 278

Setting Up Contacts Using the Product Control Panel................................................................. 279

Creating a Contact .................................................................................................................. 279

Editing or Deleting a Contact .................................................................................................. 281

Creating a Contact Group ....................................................................................................... 282

Editing or Deleting a Contact Group........................................................................................ 284

Importing Contacts Using the Fax Utility - Windows .................................................................... 285

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 288

Sending Faxes ................................................................................................................................. 290

Sending Faxes from the Product Control Panel........................................................................... 290

Sending a Fax Using the Keypad, Contact List, or History...................................................... 291

Fax Sending Options .............................................................................................................. 293

Sending a Fax at a Specified Time ......................................................................................... 295

Sending a Fax on Demand ..................................................................................................... 296

Sending a Stored Fax ............................................................................................................. 297

Dialing Fax Numbers from a Connected Telephone ............................................................... 299

Sending Faxes Using the Fax Utility - Windows .......................................................................... 300

Sending Faxes Using the Fax Utility - Mac .................................................................................. 303

Receiving Faxes............................................................................................................................... 306

Fax Reception ............................................................................................................................. 306

Receiving Faxes Automatically ................................................................................................... 307

Receiving Faxes Manually........................................................................................................... 307

Forwarding Received Faxes........................................................................................................ 308

Receiving a Fax by Polling .......................................................................................................... 308

Saving Faxes to an External USB Device ................................................................................... 309

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Saving and Viewing Received Faxes .......................................................................................... 310

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 311

Checking Fax Status ....................................................................................................................... 314

Printing Fax Reports......................................................................................................................... 315

Fax Report Options ..................................................................................................................... 315

Using External USB Devices with Your Product................................................................................... 317

Connecting a USB Device................................................................................................................ 317

USB Device Photo File Specifications ......................................................................................... 318

Disconnecting a USB Device............................................................................................................ 318

Viewing and Printing from the LCD Screen ...................................................................................... 319

Printing JPEG Photos.................................................................................................................. 319

Printing TIFF and PDF Files ....................................................................................................... 320

Print Setting Options - Device Mode............................................................................................ 321

Transferring Files on a USB Device ................................................................................................. 323

Setting Up File Sharing for File Transfers from Your Computer................................................... 323

Transferring Files from a USB Device to Your Computer ............................................................ 324

Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes ....................................................... 325

Check Ink and Maintenance Box Status........................................................................................... 325

Checking Ink Status on the LCD Screen...................................................................................... 326

Checking Ink and Maintenance Box Status - Windows................................................................ 326

Checking Ink and Maintenance Box Status - Mac ....................................................................... 328

Purchase Epson Ink Packs and Maintenance Boxes ....................................................................... 330

Ink Supply Unit (Ink Pack) Part Numbers..................................................................................... 330

Removing and Installing Ink Packs................................................................................................... 331

Printing with Black Ink and Expended Color Ink Packs .................................................................... 334

Printing with Expended Color Ink Packs - Windows .................................................................... 334

Printing with Expended Color Ink Packs - Mac ............................................................................ 335

Conserving Low Black Ink with Windows ......................................................................................... 336

Maintenance Box Replacement ....................................................................................................... 337

Adjusting Print Quality............................................................................................................................ 338

Print Head Maintenance................................................................................................................... 338

Print Head Nozzle Check............................................................................................................. 338

Checking the Nozzles Using the Product Control Panel ......................................................... 339

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Checking the Nozzles Using a Computer Utility...................................................................... 340

Print Head Cleaning .................................................................................................................... 342

Cleaning the Print Head Using the Product Control Panel ...................................................... 343

Cleaning the Print Head Using a Computer Utility................................................................... 344

Print Head Alignment ....................................................................................................................... 346

Aligning the Print Head Using the Product Control Panel ............................................................ 347

Cleaning the Paper Guide ................................................................................................................ 348

Cleaning and Transporting Your Product ............................................................................................. 349

Cleaning Your Product ..................................................................................................................... 349

Transporting Your Product ............................................................................................................... 352

Solving Problems .................................................................................................................................... 358

Checking for Software Updates........................................................................................................ 358

Product Status Messages ................................................................................................................ 359

Job Status Error Codes .................................................................................................................... 361

Running a Product Check ................................................................................................................ 365

Resetting Control Panel Defaults ..................................................................................................... 367

Solving Setup Problems ................................................................................................................... 368

Product Does Not Turn On or Off................................................................................................. 369

Noise After Ink Installation ........................................................................................................... 369

Software Installation Problems .................................................................................................... 369

Solving Network Problems ............................................................................................................... 370

Product Cannot Connect to a Wireless Router or Access Point .................................................. 370

Network Software Cannot Find Product on a Network................................................................. 372

Product Does Not Appear in Mac Printer Window ....................................................................... 373

Wireless Network Connection is Unstable on a Mac ................................................................... 373

Cannot Print Over a Network....................................................................................................... 374

Cannot Scan Over a Network ...................................................................................................... 375

Solving Copying Problems ............................................................................................................... 376

Product Makes Noise, But Nothing Copies.................................................................................. 377

Product Makes Noise When It Sits for a While............................................................................. 377

Originals Do Not Feed From the Automatic Document Feeder.................................................... 377

Solving Paper Problems................................................................................................................... 378

Paper Feeding Problems............................................................................................................. 379

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Paper Jams Inside the Product.................................................................................................... 380

Paper Ejection Problems ............................................................................................................. 380

Solving Problems Printing from a Computer..................................................................................... 380

Nothing Prints.............................................................................................................................. 381

Product Icon Does Not Appear in Windows Taskbar ................................................................... 382

Printing is Slow ............................................................................................................................ 383

Solving Page Layout and Content Problems.................................................................................... 384

Inverted Image............................................................................................................................. 385

Too Many Copies Print ................................................................................................................ 385

Blank Pages Print ........................................................................................................................ 385

Incorrect Margins on Printout....................................................................................................... 386

Incorrect Characters Print............................................................................................................ 386

Incorrect Image Size or Position.................................................................................................. 387

Slanted Printout........................................................................................................................... 388

Solving Print Quality Problems......................................................................................................... 388

White or Dark Lines in Printout .................................................................................................... 389

Blurry or Smeared Printout .......................................................................................................... 389

Faint Printout or Printout Has Gaps ............................................................................................. 391

Grainy Printout............................................................................................................................. 392

Incorrect Colors ........................................................................................................................... 393

Solving Scanning Problems ............................................................................................................. 394

Scanning Software Does Not Operate Correctly ......................................................................... 394

Cannot Start Epson Scan 2 ......................................................................................................... 395

Scanning is Slow ......................................................................................................................... 396

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 396

Solving Scanned Image Quality Problems ....................................................................................... 397

Image Consists of a Few Dots Only............................................................................................. 398

Line of Dots Appears in All Scanned Images............................................................................... 398

Straight Lines in an Image Appear Crooked ................................................................................ 399

Image is Distorted or Blurry ......................................................................................................... 399

Image Colors are Patchy at the Edges ........................................................................................ 400

Image is Too Dark ....................................................................................................................... 400

Back of Original Image Appears in Scanned Image .................................................................... 400

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Ripple Patterns Appear in an Image ............................................................................................ 400

Scanned Image Colors Do Not Match Original Colors................................................................. 401

Scanned Image Edges are Cropped ........................................................................................... 401

Solving Faxing Problems.................................................................................................................. 401

Cannot Send or Receive Faxes................................................................................................... 402

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 404

Fax Memory Full Error Appears................................................................................................... 404

Sent Fax is Received in an Incorrect Size ................................................................................... 405

Received Fax is Not Printed ........................................................................................................ 405

Solving USB Device Problems ......................................................................................................... 406

Cannot View or Print from a USB Device..................................................................................... 406

Cannot Save Files on a USB Device ........................................................................................... 406

Cannot Transfer Files To or From a USB Device......................................................................... 407

Uninstall Your Product Software....................................................................................................... 407

Uninstalling Product Software - Windows.................................................................................... 407

Uninstalling Product Software - Mac............................................................................................ 409

Where to Get Help............................................................................................................................ 409

Technical Specifications ........................................................................................................................ 411

Windows System Requirements ...................................................................................................... 411

Mac System Requirements .............................................................................................................. 412

Paper Specifications ........................................................................................................................ 413

Printable Area Specifications ........................................................................................................... 414

Automatic Document Feeder (ADF) Specifications .......................................................................... 415

Scanning Specifications ................................................................................................................... 416

Fax Specifications ............................................................................................................................ 416

Ink Pack Specifications .................................................................................................................... 417

Dimension Specifications ................................................................................................................. 418

Electrical Specifications ................................................................................................................... 418

Environmental Specifications ........................................................................................................... 419

Interface Specifications .................................................................................................................... 419

External USB Device Specifications................................................................................................. 419

Network Interface Specifications ...................................................................................................... 420

Safety and Approvals Specifications ................................................................................................ 421

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Notices ..................................................................................................................................................... 424

Important Safety Instructions............................................................................................................ 424

General Product Safety Instructions ............................................................................................ 424

Ink Pack Safety Instructions ........................................................................................................ 426

Wireless Connection Safety Instructions ..................................................................................... 427

LCD Screen Safety Instructions................................................................................................... 427

Telephone Equipment Safety Instructions ................................................................................... 428

FCC Compliance Statement............................................................................................................. 428

Binding Arbitration and Class Waiver ............................................................................................... 431

Trademarks...................................................................................................................................... 434

Copyright Notice............................................................................................................................... 434

libTIFF Software Acknowledgment.............................................................................................. 435

A Note Concerning Responsible Use of Copyrighted Materials................................................... 436

Default Delay Times for Power Management for Epson Products ............................................... 436

Copyright Attribution.................................................................................................................... 436

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WF-C579R User's Guide

Welcome to the WF-C579R User's Guide.

For a printable PDF copy of this guide, click here.

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Product Basics

See these sections to learn about the basic features of your product.

Installing the Optional Paper Cassette Unit

Using the Control Panel

Product Parts Locations

Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Using AirPrint

Using Google Cloud Print

Setting Up Google Cloud Print on a Chromebook

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Installing the Optional Paper Cassette Unit

You can install an optional paper cassette unit to provide more paper capacity.

Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause

the product to fall or cause you to pinch your fingers when placing the product down.

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1. Turn off the product, and unplug the power cord and any connected cables.

Warning: To avoid electric shock, make sure you unplug the power cord.

2. Uninstall paper cassette 2 if it's already installed.

3. Remove the optional paper cassette unit from its packaging and remove any protective materials.

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4. Pull out the paper cassette tray slightly as shown.

5. Slide the tab as shown and remove the back part of the paper cassette.

6. Reinsert the paper cassette tray all the way back into the cassette.

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7. Lower paper cassette 2 onto the optional paper cassette unit as shown.

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8. Lower the product onto paper cassette 2 as shown.

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