JC; Reviewed:
SPOC 4/12/2011
Solution & Interoperability Test Lab Application Notes
©2011 Avaya Inc. All Rights Reserved.
1. Introduction
These Application Notes describe a compliance tested configuration comprised of Addcom
Curly Cords and headsets with Avaya 2400 and 1400 Series Digital Telephones, 4600 Series,
1600 Series and 9600 Series IP Telephones and Avaya A175 Desktop Video Device. The Curly
Cords allows the Addcom range of headsets to be connected directly to the Avaya telephones.
In this compliance testing, the following headsets and accessories were tested:
Addcom Curly Cords Grey (Product Code: ADDQD-01) - Used to connect Addcom
headsets directly to the headset port of the Avaya 4600, 2400 and 1400 Series telephones.
Addcom Curly Cords Black (Product Code: ADDQD-04) - Used to connect Addcom
headsets directly to the headset port of the Avaya 9600 and 1600 Series telephones and
Avaya A175 Desktop Video Device.
Addcom Performance Plus II (Product Code: ADD800) - Monaural noise-canceling
headset.
Addcom Performance Plus II (Product Code: ADD880) - Binaural noise-canceling
headset.
Addcom Newfonic H1 (Product Code: NFH1Q) - Monaural noise-canceling headset.
Addcom Newfonic H2 (Product Code: NFH2Q) - Binaural noise-canceling headset.
2. General Test Approach and Test Results
The interoperability compliance test included feature and serviceability testing. The feature
testing focused on placing calls from the Avaya telephones using the Addcom headsets and
cords, and verifying good talk path in both directions. The type of calls made included calls to
the voicemail, to internal extensions and to the PSTN.
The serviceability testing focused on verifying the usability of the Addcom headsets and cords
after disconnecting and reconnecting the Avaya telephones.
2.1. Interoperability Compliance Testing
Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets
that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to
determine interoperability with Avaya phones. However, Avaya does not conduct the testing of
non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC
regulations, or any other tests to ensure conformity with safety, audio quality, long-term
reliability or any regulation requirements. As a result, Avaya makes no representations whether a
particular non-Avaya headset will work with Avaya’s telephones or with a different generation
of the same Avaya telephone.
Since there is no industry standard for handset interfaces, different manufacturers utilize
different handset/headset interfaces with their telephones. Therefore, any claim made by a
headset vendor that its product is compatible with Avaya telephones does not equate to a
guarantee that the headset will provide adequate safety protection or audio quality.