HINTS AND TIPS
- Use a high capacit y USB charger, such as 2.1Amp, t o charger your power
bank more quickly.
- If the wireless charging pad is not charging your device properly, ensure
all connect ions are plugged in firmly and t hat your device is properly placed
on the wireless charging pad. (Refer to the above diagram)
Warranty Against Defects
Laser Co r p or at i o n Pt y Lt d (“ Laser ” ) w ar r ant s y our new p r o duct t o b e f r ee f r o m def ect s i n m at er i al s and
workmanship for 12 months, from the date of purchase, provided that the product is used in accordance with
accompanying recommendat ions or inst ruct ions where provided. The benefit of this warranty is in addition to
your rights under the Australian Consumer Law and to other rights and remedies of the consumer under a law in
relation to the goods or services to which the warranty relates.
Thr ough a net w or k of retailers and resellers, Laser w i l l p r o vi d e you w i t h your choice of a repair, exchange (where
possible) or refund (within Dead on Arrival period) for this product if it becomes defective within the warranty
period.
Thi s w ar r ant y w i l l no l onger apply wher e t h e def ect i s a r esul t of al t er at i on, acci dent , mi suse, abuse, nor mal
wear and tear, neglect or improper storage. Please retain your receipt as proof of purchase
How t o make a pr oduct war r ant y clai m:
St e p 1 : Fi n d yo u r r e ce i p t w h i ch p r o v e s t h e d at e o f pu r ch ase. Wh er e t h e d at e o f p u r ch ase can n o t b e v er i f i ed,
your place of purchase or Laser will make an assessment based on the date of manufacture, the condition of the
Laser Pr o duct and t h e t yp e of def ect .
St e p 2a): Cont act your place of purchase. They will assess the nature of the fault and repair, replace or fund the
product as per their store refund or warranty policy.
St e p 2 b ) : I f y o u r p l a c e o f p u r c h a s e c a n n o t b e c o n t a c t e d , t h e n y o u c a n c o n t a c t L a se r . Cu s t o mer Service with
details of your defective Laser Product: Phone: (02) 9870 3388; or Email: support @laser co.com.au or online
www.laserco.com.au/warranty (click on “Consumers (End Users)” ). Our business address is at 1/ 6-8 Byfield
St r e e t , N o r t h Ry d e , N SW 2 1 1 3
St e p 3 : L a se r w i l l i ssu e y o u w i t h a Re t u r n A u t h o r i sa t i o n ( RA ) n u m b e r w i t h i n 4 8 h o u r s. W h e n r e q u e sted, send us
the defective Product and a copy of your receipt . Laser will cover the cost of the ret urn delivery.
St e p 4 : W a i t f o r u s t o c o n t a c t y o u . On c e w e h a v e r e c e i v e d y o u r d e f e c t i v e L a s e r P r o d u c t f o r i n sp e c tion, we will
inform you of our assessment of your claim within 7 days. When we contact you, we will firstly let you know
whether you have a valid claim under this Warranty, and if so, we will inform you whether your defective Laser
Pr o du ct w i l l b e r ep l ace d or r ep ai r ed, t o get h er w i t h t h e n um ber o f d ays y ou can exp ect t o w ai t t o r eceive your
replaced or repaired Laser Product.
St e p 5 : F o r f u r t h e r d e t a i l s o n w a r r a n t y c o v e r a n d r e t u r n s, p l e a se c h e c k Ter ms and Condi t i ons f or War r ant y
Re t u r n s sect i on on http:/ / www.laserco.com.au/ warranty
Our goods come w i t h guarant ees t hat cannot be excluded under t he Aust ralian Consumer Law. You are ent it led
to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and t he failure does not amount t o a major failure.