For ease of installation and continued enjoyment of your Andersen® product, please read and follow this
Instruction Guide completely. You may direct any questions about this or other products to your local Andersen
dealer, found in the Yellow Pages under “Windows”, or call Andersen WindowCare® service center at 1-888-888-
7020 Monday through Friday, 7 a.m. to 7 p.m. Central Time and Saturday, 8 a.m. to 4 p.m. Central Time.
Assembly and installation of Andersen products is the sole responsibility of the architect, building owner,
contractor and/or consumer and Andersen has no responsibility in this regard. Thank you for choosing Andersen.
Sash Support Hardware Application Guide
for Andersen® 200/400 Series Casement Windows
Parts Included
(2) 3/4" Stud Plate Screws
(2) Glide Channel Screws
(1) Glide Channel
(1) Connecting Stud Plate
(1) Extension Arm
Connecting Stud Plate
Glide Channel
Glide Channel Screws
Component Identification
Sash Support Hardware must be used on these
large operating Casement Windows with Art Glass:
C15 CW15 CX145 CXW14
C155 CW155 CX15 CXW145
C16 CW16 CX155 CXW15
CW135 CX13 CX16 CXW155
CW14 CX135 CXW13 CXW16
CW145 CX14 CXW135
Open window sash may blow off in high wind
conditions causing injury. Sash Support
Hardware restricts window from opening too far,
reducing hazards caused by high winds. Install
Sash Support Hardware adaptor to the listed
units first then proceed with Art Glass panel
installation instructions.
Tools and Supplies
• Safety Glasses
• Pencil
• Ruler
• Phillips Screwdriver
• 3/32" Drill Bit
• Electric Drill
Extension Arm
3/4" Stud Plate Screws
DO NOT use Sash Support Hardware on windows
intended for use as emergency exits. Emergency
escape or rescue may be hindered.
Use caution when working at
elevated heights and around unit
openings. Follow manufacturers’
instructions for ladders and/or
scaffolding. Failure to do so may
result in injury or death.
Follow manufacturers’ instructions
for hand or power tools. Always
wear safety glasses. Failure to do
so may result in injury and/or
product damage.
Windows and doors can be heavy.
Use safe lifting techniques and a
reasonable number of people with
enough strength to lift, carry and
install window and door products
to avoid injury and/or product
damage.
“Andersen” and all other marks where denoted are trademarks of Andersen Corporation. ©1998-2010 Andersen Corporation. All rights reserved. 0005240 BB Revised 01/18/10